73 jobs found

Overview Location: Bolton Salary: £33K per Year Contract: Permanent Type: Full Time Reference: VAC-337579l_ Posted: September 25, 2025 We are working with a well established and longstanding Social Housing Contractor who have a great company culture and ethos. They have been awarded new contracts, alongside their existing contracts with clients. As a result, they are seeking a Site Manager to join them on a permanent basis, working on a refurbishment schemes across Bolton/Bury areas to tenanted Social Housing properties. The company are looking for a candidate who are experienced within Social Housing. Responsibilities The smooth operational, ensuring the programme of works is completed within correct timescales and budget. Ensuring health & safety is maintained and creating a positive attitude towards H&S throughout the team. Monitoring the quality of work Liaising with the client Ordering materials Working closely with the Tenant Liaison Officer and ensuring tenant satisfaction is maintained Experience / Qualifications Experience needed: SMSTS, CSCS and First Aid are required tickets, along with a proven track record of successfully delivering Social Housing Refurbishment schemes. You must be able to demonstrate a stable and progressive career history on your CV. Salary & Benefits The salary on offer is £33k plus car allowance and other benefits (pension, bonus etc.) How to apply If you are interested in this position and would like to apply, please email a copy of your CV to Stephanie at Fawkes & Reece, using the contact details provided.

Site Manager - Planned and Retrofit works 50k + car allowance or company vehicle Based in Hull/surrounding areas Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment and planned works project on Social Housing and decent homes works across Yorkshire. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 50K + car / travel allowance + Benefits. For your chance of securing this role please apply online now, or call Meg on (phone number removed) for more information!

We're thrilled to offer an exciting opportunity for a Tenant Liaison Officer to become part of a well-established construction company working on a dynamic social housing contract. This full-time role (40 hours/week) starts as a temporary position with strong potential to become permanent. You'll be based across Warrington and St Helens , with an initial 6-week assignment in Bolton . Plus, there is flexibility for hybrid working options.Annual salary for this role ranges from 29,000 to 32,000 , offering an additional car allowance on top and business mileage reimbursement. Your new role As Tenant Liaison Officer, you'll play a key role in ensuring smooth communication and coordination between tenants and the project team. Working closely with the Project Manager, you will: Arrange and schedule surveyor visits to assess properties. Plan and coordinate follow-up work based on the survey findings. Act as the main point of contact for tenants, keeping them informed about timelines, access requirements, and progress. Address concerns and ensure residents feel supported throughout the works. Coordinate between tenants, surveyors, contractors, and project managers to ensure smooth delivery of services. What you'll need to succeed Strong communication skills - confident in engaging with tenants, contractors and project teams. Excellent organisational abilities - able to manage schedules, coordinate visits and keep projects on track. Problem-solving mindset - proactive in resolving issues and ensuring tenant satisfaction. Experience in social housing or construction - familiarity with housing projects and tenant liaison is a plus. IT proficiency - comfortable using scheduling tools, email and basic reporting systems. Flexibility and reliability - willing to travel between sites and adapt to changing project needs. Full driving licence - you will be required to travel, and will need valid business insurance. What you'll get in return Full time hours Temp to perm opportunity Additional car allowance Business mileage reimbursement What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We're recruiting an experienced and proactive Housing Regeneration & Resident Liaison Officer to join a forward-thinking housing service delivering large-scale regeneration and community improvement programmes. This is an exciting opportunity for someone passionate about housing, community engagement, and supporting residents through change. You'll play a pivotal role in ensuring that residents are well-informed, supported, and actively involved throughout the regeneration process, while helping to deliver sustainable neighbourhoods and excellent housing outcomes. The role will be predominantly remote with 1 day a week on site required for meetings and resident engagement, which can occasionally be in the evening. The Role Act as the key point of contact for residents affected by regeneration or redevelopment programmes, ensuring they are fully supported throughout the process. Provide clear and empathetic advice to tenants and leaseholders on decanting, rehousing, and tenancy management matters. Work closely with Housing Officers, Development teams, and contractors to coordinate communication, ensure access arrangements, and resolve resident concerns. Support the delivery of community engagement initiatives, consultation events, and meetings, ensuring residents' views are captured and represented. Manage and maintain accurate records of resident interactions, moves, and rehousing plans using housing management systems. Conduct home visits and estate inspections, identifying and escalating any issues around property condition, tenancy sustainment, or neighbourhood concerns. Collaborate with internal and external partners to support social value delivery, community initiatives, and resident wellbeing programmes. Provide practical advice and assistance to residents on housing options, benefits, and other available support services. Support with decant management, including temporary moves, home loss payments, disturbance allowances, and liaising with contractors. Ensure all communication is professional, consistent, and aligned with project timelines and objectives. Key Requirements Proven experience in housing management, regeneration, or resident liaison roles within local government, housing associations, or similar settings. Strong understanding of tenancy management, decant processes, and community engagement. Excellent communication and interpersonal skills, with the ability to build trust and rapport with residents during periods of change. Confident managing sensitive conversations and maintaining professionalism under pressure. Good knowledge of housing legislation, allocations, and tenancy sustainment principles. Ability to manage a varied workload, prioritise effectively, and meet deadlines in a fast-paced environment. IT proficient, with experience using housing management systems and Microsoft Office tools. A full UK driving licence and access to a vehicle is preferred, as estate-based work will be required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Skilled Careers are currently recruiting for a Tenancy / Resident Liaison Officer on a temporary ongoing basis based in the Nottingham area. Your role will cover the Arnold area. The work consists of refurbishment works on Social Housing properties, as a TLO you will be acting as the primary liaison between tenants and residents and the contractor, ensuring effective communication between the two, managing work schedules and updating tenants with these, to minimise any disruption and complaints as much as possible. In order to be considered for the role, you will need proven experience in a similar role and be a confident communicator - able to successfully build rapport quickly with residents. Furthermore, you must have a full UK driving licence due to the area of coverage and have access to a vehicle This is a lengthy temporary contract with a competitive rate of pay, it has the option to go permanent for the right individual.

Resident Liaison Officer - Temporary Planned Maintenance - Property Services Up to £20 p/h Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry. Our client are currently looking for an experienced Resident Liaison Officer to join their planned works team. My client are based in Cambridge and they are carrying out a planned works programme in the surrounding areas. Works are being carried out to occupied properties and include planned maintenance refurbishment projects which is mainly retrofit and external works. Within this role, day to day duties will include but not be limited too; Booking in appointments to visit occupied properties Carrying out condition surveys Dealing with resident complaints Working hand in hand with the site team to get works completed to the correct standard Building strong relationships with tenants and contractors My client are seeking someone with experience working as a Resident Liaison Officer, strong communication skills over the phone and face to face and good IT skills. The ability to work within a team and of your own accord is also desired. This is a temporary position with potential to develop your career. Please apply directly for this role or contact Jamie Goodhew for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer.

The Role We are seeking an experienced Site Manager to lead external works and SHDF (Social Housing Decarbonisation Fund) retrofit projects across Gloucester. You ll be responsible for ensuring that all external and energy efficiency upgrades including cladding installations, insulation, window and door replacements, roofing, and associated building fabric improvements are delivered safely, efficiently, and to the highest standards of energy performance and compliance. You ll work closely with Contracts Managers, Resident Liaison Officers (RLOs), and subcontractors to ensure projects are completed on time, on budget, and with minimal disruption to residents. Key Responsibilities Manage and coordinate day-to-day site operations on multiple external and SHDF retrofit projects. Supervise trades and subcontractors carrying out cladding, insulation, window/door replacements, roofing, and other energy efficiency-related works. Ensure all works meet SHDF requirements, building regulations, and energy performance standards (e.g., PAS 2035, EPC targets, etc.). Maintain site health & safety compliance, carrying out regular inspections and toolbox talks. Liaise with Resident Liaison Officers to communicate works and minimise disruption to tenants. Carry out pre-start meetings, progress reports, and handover inspections. Monitor quality, productivity, and materials use against programme and budget targets. Identify and report variations, issues, or non-conformances promptly to the Contracts Manager. Ensure accurate and timely record keeping including photos, permits, and completion documents. Requirements Proven experience as a Site Manager within external works, energy efficiency retrofits, SHDF projects, or social housing refurbishment (essential) Working knowledge of cladding installations, insulation systems, building fabric upgrades, and SHDF retrofit works (essential) Strong Health & Safety knowledge and ability to enforce site compliance (SMSTS or SSSTS required) Excellent leadership and communication skills able to manage teams, subcontractors, and client expectations Full UK Driving Licence (essential) Organised, proactive, and able to deliver multiple projects to strict deadlines Energy efficiency or retrofit-related certifications (e.g., PAS 2035, TrustMark, or similar) desirable but not essential

Site Manager - Planned works (Retrofit and planned works) 40k + car allowance/salary sacrifice scheme + Benefits Full-time, permanent position Based in Newport/Cardiff and surrounding areas We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a decarbonisation and planned works project for Social Housing in Newport/Cardiff and surrounding areas . This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project An SMSTS is required You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary of up to 45K + car allowance + Benefits. For your chance of securing this role please apply online now, or for more information, call Meg on (phone number removed)!

Resident Liaison Officer (RLO) K&B Replacement Programme £22.57/hr Umbrella or £17/hr PAYE Multi-Site North & West London The Contract: Essential Pre-Start & Resident Management We are seeking an experienced and highly mobile Resident Liaison Officer (RLO) to join our team on an immediate contract for a critical scattered Kitchen and Bathroom Replacement Programme . This role is centred on managing resident engagement and preparing properties for works across a wide geographical area, including North London , the London Borough of Ealing , and sites extending to Letchworth and Stevenage . The Package Details Pay Rate (Umbrella) £22.57 per hour Pay Rate (PAYE) £17.00 per hour Schedule Full-Time, Monday to Friday (8:00 am 5:00 pm) Start Immediate Your Core Mission: Surveys, Profiles & Coordination You will be the vital link between residents, the design team, and the site team. Your primary responsibility is to ensure the pre-start phase is completed meticulously to guarantee a smooth, safe, and efficient delivery once construction begins. Pre-Condition Surveys: Conduct all mandatory, accurate pre-condition surveys in tenants' homes, documenting property conditions before any works commence. Resident Profiling: Compile detailed resident profiles to note vulnerabilities, special requirements, and access arrangements, ensuring minimum disruption and excellent customer service. Technical Coordination: Work jointly with kitchen designers and the asbestos surveyor to facilitate access, ensure information flow, and prepare necessary sign-offs. General RLO Duties: Carry out ongoing RLO duties throughout the project, including managing resident expectations, handling complaints, issuing official project notices, and maintaining high levels of Customer Satisfaction . Essential Requirements (MANDATORY) Candidates must be able to demonstrate the following non-negotiable requirements: Direct Experience: Proven RLO experience specifically managing kitchen and bathroom replacement programmes or similar high-volume domestic refurbishments. Mobility: Must hold a full driving licence and drive your own vehicle daily to service the highly scattered sites (North London, Ealing, Letchworth, Stevenage). Communication & IT: Exceptional communication skills and high proficiency in Microsoft Excel for data management, reporting, and compiling profiles. System Knowledge: Must be capable of navigating and using the Wates SharePoint system (full training will be provided). If you are a mobile, experienced RLO ready for this high-rate contract, apply immediately.

Retrofit Site Manager 55k - 60k + Package + Benefits Slough based We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and retrofit works across the Slough area. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!

Location: Bury Salary: £36K per Year Contract: Permanent Type: Full Time Reference: VAC-337579l_ Posted: October 13, 2025 We are working with a well established and longstanding Social Housing Contractor who have a great company culture and ethos. They have been awarded new contracts, alongside their existing contracts with clients. As a result, they are seeking a Site Manager to join them on a permanent basis, working on a refurbishment schemes across Bury to tenanted Social Housing properties. The company are looking for a candidate who are experienced within Social Housing. You will be reporting into a Project Manager and your responsibilities will include: The smooth operational, ensuring the programme of works is completed within correct timescales and budget. Ensuring health & safety is maintained and creating a positive attitude towards H&S throughout the team. Monitoring the quality of work Liaising with the client Ordering materials Working closely with the Tenant Liaison Officer and ensuring tenant satisfaction is maintained Experience needed: SMSTS, CSCS and First Aid are required tickets, along with a proven track record of successfully delivering Social Housing Refurbishment schemes. You must be able to demonstrate a stable and progressive career history on your CV. The salary on offer is £36k plus car allowance and other benefits (pension, bonus etc.) If you are interested in this position and would like to apply, please email a copy of your CV to Stephanie at Fawkes & Reece, using the contact details provided.

Location: St. Helens Salary: £45K per Year Contract: Permanent Type: Full Time Reference: VAC-337579l_ Posted: October 13, 2025 We are working with a well established and growing Social Housing Contractor who have a great company culture and ethos - the company genuinely value their staff and treat their employees well. They have been awarded several new contracts ,as a result, they are seeking a Site Manager to join them on a permanent basis, working on a refurbishment & retrofit scheme in St.Helens to tenanted Social Housing properties. You will be reporting into a Project Manager and your responsibilities will include: The smooth operational, ensuring the programme of works is completed within correct timescales and budget. Ensuring health & safety is maintained and creating a positive attitude towards H&S throughout the team. Monitoring the quality of work Liaising with the client Ordering materials Working closely with the Tenant Liaison Officer and ensuring tenant satisfaction is maintained Experience needed: SMSTS, CSCS and First Aid are required tickets, along with a proven track record of successfully delivering Social Housing Refurbishment schemes. You must be able to demonstrate a stable and progressive career history on your CV. The salary on offer is £45k plus 4k car allowance and other benefits (pension, bonus etc.) If you are interested in this position and would like to apply, please email a copy of your CV to Stephanie at Fawkes & Reece, using the contact details provided.

Resident Liaison Officer - Social Housing Planned Works Based in Grimsby - 1 site only! 12 week temp contract - looking for candidates who can start immediately! 16.00 per hour 9am till 3pm, Monday - Friday We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering planned works within Social Housing properties in Grimsby. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now, or call Lucy on (phone number removed)!

Retrofit Assessor Leicester £42,000 per annum plus car allowance Are you a Retrofit assessor with experience on social housing? Do you hold a Level 3 certificate in Domestic energy Assessment? TS Recruitment are actively working with a leading social housing contractor who are looking to add a Retrofit Assessor to their team. Benefits Basic salary £42,000 Car allowance of £4,500 or company car Mileage 31 days annual leave including bank holidays Employee healthcare Job Role & Responsibilities: Carry out retrofit assessments to properties for energy efficiency funding Visit privately owned and housing association properties to carry out the assessments Conduct the energy assessments in accordance with the PAS2035:2023 Work closely with retrofit coordinators to ensure a smooth process and funding requirements are met Liaise with Site Manager and tenant liaison officers to ensure access to properties Company Details: Leading retrofit contactor On several frameworks across the Midlands, Yorkshire and northwest Long term career prospects with additional training and career advancement Knowledge/Experience: 3 years minimum surveying / assessing for energy efficiencies Level 3 certificate in Domestic Energy Assessment (essential) Domestic ventilation certificate (preferred) Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Due to the vast number of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.

We're recruiting a proactive and resident-focused Housing Support Officer to join a busy Housing Management service. This is a varied, hands-on role supporting tenants, maintaining safe and welcoming neighbourhoods, and ensuring homes and estates are managed efficiently. You'll be the operational heartbeat of the team-providing frontline resident support, managing key administrative processes, and assisting Housing Officers in delivering an excellent service to residents across the borough. The Role Building positive relationships with tenants and supporting a strong, responsive housing service. Manage the team mailbox, providing initial responses or escalating enquiries where appropriate, including MASH enquiries. Support the completion and filing of Introductory Tenancy Audits, ensuring compliance and timely record keeping. Assist with tenancy management administration, including audits, renewals, and tenancy papers. Gather and prepare information and chronologies for medium and high-level tenancy cases to support legal action where required. Support the Housing Management team with onsite compliance checks and ensuring appointments are booked promptly when passed for assistance. Take ownership of estate inspection coordination, ensuring issues are logged, actions completed, and repairs followed up. Provide diary management and appointment scheduling support for the team. Offer housing and transfer advice to residents over the phone and in person, providing clear and accurate guidance. Support with estate-based management tasks, including contractor liaison, neighbourhood management plans and decant arrangements for repairs. Update and maintain accurate tenancy data across Northgate and NECDM systems, supporting Housing Officers in data management and case updates. Assist with monthly data reporting on neighbourhood performance, ensuring information is accurate and submitted on time. Provide administrative support to ensure smooth delivery of services and excellent resident experience across the Housing Management function. Key Requirements Experience in a housing, customer service, or administrative support role within a public sector or social housing environment. Strong interpersonal and communication skills with the ability to handle sensitive enquiries from tenants and residents. Excellent organisational skills, with the ability to manage multiple priorities and maintain attention to detail. Confident using Microsoft Office, Outlook, Excel, and housing management systems (e.g. Northgate / NECDM - training provided). Comfortable working in a fast-paced, hybrid role involving both office-based administration and estate visits. Ability to produce accurate records, reports, and documentation for audits and legal proceedings. A collaborative team player with a positive, proactive attitude and commitment to delivering excellent service to residents. Full UK driving licence would be ideal but not essential What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Resident Liaison Officer -Permanent Planned Maintenance - Property Services Up to 33k plus package Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry. Our client are currently looking for an experienced Resident Liaison Officer to join their planned works team. My client are based in Harlow and they are carrying out a planned works programme in the surrounding areas. Works are being carried out to occupied properties and include planned maintenance refurbishment projects. Within this role, day to day duties will include but not be limited too; Booking in appointments to visit occupied properties Carrying out condition surveys Dealing with resident complaints Working hand in hand with the site team to get works completed to the correct standard Building strong relationships with tenants and contractors My client are seeking someone with experience working as a Resident Liaison Officer, strong communication skills over the phone and face to face and good IT skills. The ability to work within a team and of your own accord is also desired. This is a permanent position with potential to develop your career. Please apply directly for this role or contact Jamie Goodhew for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer.

Job Title: Rural Surveyor Location: Dorset (Hybrid) Contract Type: Temporary (Initially 6 months) Salary: 500 Daily Hours: 37 Hours per week About Us Connect2Dorset is a managed service agency owned by Dorset Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. About the Role Reporting to the Estates Service Manager, the Rural Surveyor will be responsible and accountable for the portfolio and asset management of the Council's rural estate and significant land sites. This will include delivering work within the Council's delegated authority scheme, departmental structures, and governance processes. You will provide professional strategic advice to Council Members, senior officers, and services to ensure the rural estate is effectively managed, achieving best value and outcomes in line with defined portfolio objectives. The role will also support the Service Manager in the delivery of plans to outsource certain aspects of property and lease management of the rural estate. Day-to-Day Responsibilities Act as the Council's representative for proactive tenant liaison and rural estate matters. Manage external providers' workload output, casework, fees, and reporting. Implement, monitor, and report on performance against objectives and KPIs. Identify and manage compliance and other risks, contributing to remedial actions as required. Undertake site inspections and report findings. Provide effective budget management, ensuring monthly monitoring and reporting are up to date. Work with Finance and the Service Manager to mitigate potential risks and overspend. Advise on cost-saving measures and identify opportunities for revenue generation and capital receipts. Provide timely, professional advice to Councillors, senior officers, and services. Respond professionally to external queries and stakeholder requests. Required Skills and Qualifications Basic DBS (required) RICS Qualified (essential) Full UK Driver's Licence Demonstrable experience managing a large agricultural or rural property portfolio. Strong understanding of environmental compliance, acquisition, disposal, and estate management legislation. Excellent knowledge of landlord and tenant law, RICS guidance notes, and best practice. Proven ability to build relationships and influence in complex, politically sensitive environments. Experience managing budgets, external consultants, and service providers. Strong commercial acumen with the ability to identify new revenue opportunities. Excellent ICT skills, including Microsoft Office and specialist property management systems. Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

NPP are recruiting for Tenant Liaison Officer on behalf of a market leader in the retrofit market. The candidate will be entrusted for managing the customer/resident relationship. Responsibilities Consulting and supporting residents ensuring client satisfaction Identifying tenants needs Safely collating and recording client data Dealing with residents issues and establishing reasonable resolutions Developing effective working relationships between residents, clients and sub-contractors Carry out resident inductions, to include scope of works and surveys Resident profiling working with the site team to establish correct customer care Agree access arrangements with the residents and booking appointments Focus on social values and participating in community events and activities This role would suit someone with experience of a similar role, with strong interpersonal skills and eye for detail to keep and maintain records

Job Title: Tenant Liaison Officer Location: Guildford Overview We re looking for a confident and outgoing individual to join the Water team as a Tenant Engagement Officer. This is a fully field based role, perfect for someone with experience in tenant liaison, accompanied viewings, property inspections, or similar customer facing roles. You ll be engaging directly with residents at their homes, explaining a free water saving upgrade, and carrying out simple indoor assessments to book installations. If you enjoy being out on the road, talking to people, and making a difference in your community, this could be a great fit for you. Duties Appointment Booking Resident Engagement Internal Home Surveys CRM and Reporting Compliance and Safety Team Collaboration Requirements / Demonstrable Experience Minimum 2 years of customer-facing experience Ideally in roles such as tenant liaison, estate/letting agency, accompanied viewings, or similar field-based positions Full UK driving license A clean license is preferred, and the role involves regular travel within a defined area Access to a personal vehicle with business use insurance Essential for fieldwork (mileage allowance provided) Clear DBS check (Disclosure and Barring Service) Required due to the nature of working in residential homes Basic IT skills If you feel like you would be a good fit for this job please apply today

Resident Liaison Officer - Social Housing Planned Works Covering Yorkshire - areas include Rotherham, Doncaster, Bradford, Leeds, Hull, Selby, York, and Scarborough. Full time, temporary (4 weeks with the possibility to extend) 15.00 - 18.00 per hour (37.5 hour week) We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering planned works within Social Housing properties in Yorkshire. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now, or call Lucy on (phone number removed)!