Town Planner - Leicester About the Role Are you an experienced Town Planner with vision, technical acumen, and a passion for shaping places? Our client - a leading UK consultancy with nationwide reach across property, development, infrastructure and planning advisory services - is seeking a Town Planner to join their dynamic planning & development team. This is a chance to be part of a high-impact, multidisciplinary practice that works with public and private sector clients across England and Wales. You will lead on planning policy, development management, strategic planning, local plan work, and contribute to development schemes, appeals and neighbourhood planning. You'll work with architects, engineers, landowners, developers, and planning authorities to deliver successful outcomes. This role can be based in one of their regional offices (flexible work arrangements possible) and offers autonomy, exposure to high-profile projects, and a clear path to senior leadership. Key Responsibilities Lead and manage planning applications (residential, mixed use, commercial, infrastructure) from inception to determination Provide strategic planning advice, policy interpretation and infrastructure/viability input Prepare or respond to evidence bases for local plans, neighbourhood plans, planning frameworks Engage and negotiate with local authorities, statutory consultees, landowners, developers Project manage consultants and technical inputs (e.g. transport, ecology, heritage) Lead or assist with appeal work, enforcement, and planning litigation support Mentor junior planners and contribute to business development initiatives Ready to apply? Contact Neil Ellerton of Penguin Recruitment on (phone number removed) or send a copy of your CV to (url removed)
Oct 14, 2025
Full time
Town Planner - Leicester About the Role Are you an experienced Town Planner with vision, technical acumen, and a passion for shaping places? Our client - a leading UK consultancy with nationwide reach across property, development, infrastructure and planning advisory services - is seeking a Town Planner to join their dynamic planning & development team. This is a chance to be part of a high-impact, multidisciplinary practice that works with public and private sector clients across England and Wales. You will lead on planning policy, development management, strategic planning, local plan work, and contribute to development schemes, appeals and neighbourhood planning. You'll work with architects, engineers, landowners, developers, and planning authorities to deliver successful outcomes. This role can be based in one of their regional offices (flexible work arrangements possible) and offers autonomy, exposure to high-profile projects, and a clear path to senior leadership. Key Responsibilities Lead and manage planning applications (residential, mixed use, commercial, infrastructure) from inception to determination Provide strategic planning advice, policy interpretation and infrastructure/viability input Prepare or respond to evidence bases for local plans, neighbourhood plans, planning frameworks Engage and negotiate with local authorities, statutory consultees, landowners, developers Project manage consultants and technical inputs (e.g. transport, ecology, heritage) Lead or assist with appeal work, enforcement, and planning litigation support Mentor junior planners and contribute to business development initiatives Ready to apply? Contact Neil Ellerton of Penguin Recruitment on (phone number removed) or send a copy of your CV to (url removed)
An exciting opportunity has arisen for a motivated and experienced Neighbourhood Services Manager to lead a dynamic housing team within a local council on a six month interim placement. Managing two Neighbourhood Team Leaders and a wider team of around ten staff, you will ensure the effective delivery of all aspects of neighbourhood management, including tenancy and estate management, anti-social behaviour, customer engagement, and community safety. Working closely with colleagues across housing and other council services, you will play a key role in maintaining safe, sustainable, and well-managed neighbourhoods where residents feel supported and valued. Key Responsibilities: Lead, motivate, and support the Neighbourhood Services Team to deliver high-quality housing management services. Ensure compliance with housing legislation, tenancy law, and the Regulator of Social Housing (RSH) consumer standards. Oversee estate management, tenancy enforcement, rent collection, and resident engagement activities. Promote excellent customer service and continuous improvement within the team. Use performance data and resident feedback to drive service improvements. Foster positive relationships with residents, community groups, and partner agencies. Essential: Proven experience managing teams in a housing or local authority environment. Strong working knowledge of housing law, tenancy management, and current legislation. Understanding of the Regulator of Social Housing's consumer standards. Excellent communication, organisational, and problem-solving skills. Ability to motivate teams and deliver results in a customer-focused environment. Desirable: Relevant professional qualification (e.g. CIH) or equivalent experience. Experience working in partnership with residents and community stakeholders. This is an excellent opportunity to make a real difference to local communities and help shape high-quality housing services. You'll be joining a supportive organisation that values innovation, teamwork, and professional development.
Oct 09, 2025
Seasonal
An exciting opportunity has arisen for a motivated and experienced Neighbourhood Services Manager to lead a dynamic housing team within a local council on a six month interim placement. Managing two Neighbourhood Team Leaders and a wider team of around ten staff, you will ensure the effective delivery of all aspects of neighbourhood management, including tenancy and estate management, anti-social behaviour, customer engagement, and community safety. Working closely with colleagues across housing and other council services, you will play a key role in maintaining safe, sustainable, and well-managed neighbourhoods where residents feel supported and valued. Key Responsibilities: Lead, motivate, and support the Neighbourhood Services Team to deliver high-quality housing management services. Ensure compliance with housing legislation, tenancy law, and the Regulator of Social Housing (RSH) consumer standards. Oversee estate management, tenancy enforcement, rent collection, and resident engagement activities. Promote excellent customer service and continuous improvement within the team. Use performance data and resident feedback to drive service improvements. Foster positive relationships with residents, community groups, and partner agencies. Essential: Proven experience managing teams in a housing or local authority environment. Strong working knowledge of housing law, tenancy management, and current legislation. Understanding of the Regulator of Social Housing's consumer standards. Excellent communication, organisational, and problem-solving skills. Ability to motivate teams and deliver results in a customer-focused environment. Desirable: Relevant professional qualification (e.g. CIH) or equivalent experience. Experience working in partnership with residents and community stakeholders. This is an excellent opportunity to make a real difference to local communities and help shape high-quality housing services. You'll be joining a supportive organisation that values innovation, teamwork, and professional development.
Tenancy Support Officer Notting Hill, Kensington and surrounding areas - Hybrid Duration - 6 months Hourly rate - 21.15 - 27.69 per hour Sellick Partnership is pleased to assist a Housing organisation in the London area with the recruitment of a Tenancy Support Officer to deliver a proactive tenancy and property management service, as well as responding to customer enquiries as appropriate. Working in your patch you will be visible and approachable, understand local issues, work collaboratively, and be the trusted face of organisational accountability for the quality of homes, neighbourhoods and services we provide. Duties of the Tenancy Support Officer include: Deliver a proactive face-to-face tenancy management service, building relationships with new customers within a patch You will support the customer journey at key stages of their tenancy such as viewings, new tenancy visits, tenancy audits, end of tenancy visits and property inspections for mutual exchanges and transfers. You will also be required to oversee complex general enquiries and provide information to support complaint resolution. Take appropriate tenancy enforcement action, including legal proceedings when required for breaches of tenancy including tenancy fraud, nuisance behaviour, unauthorised alterations, overcrowding and abandonment. Deal with applications for succession, assignment and other tenancy related matters in line with legislation, policy and the tenancy agreement. Support the Housing Project Lead with the letting of new build properties and embedding new neighbourhoods. As the Tenancy Support Officer you will have: An Enhanced DBS or capacity to process one A full driving licence and use of own vehicle for business use Housing training and/or experience If you believe you would be suitable for this role, apply now. For more information, contact Josh Meek at Sellick Partnership in the Derby Office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Oct 03, 2025
Contract
Tenancy Support Officer Notting Hill, Kensington and surrounding areas - Hybrid Duration - 6 months Hourly rate - 21.15 - 27.69 per hour Sellick Partnership is pleased to assist a Housing organisation in the London area with the recruitment of a Tenancy Support Officer to deliver a proactive tenancy and property management service, as well as responding to customer enquiries as appropriate. Working in your patch you will be visible and approachable, understand local issues, work collaboratively, and be the trusted face of organisational accountability for the quality of homes, neighbourhoods and services we provide. Duties of the Tenancy Support Officer include: Deliver a proactive face-to-face tenancy management service, building relationships with new customers within a patch You will support the customer journey at key stages of their tenancy such as viewings, new tenancy visits, tenancy audits, end of tenancy visits and property inspections for mutual exchanges and transfers. You will also be required to oversee complex general enquiries and provide information to support complaint resolution. Take appropriate tenancy enforcement action, including legal proceedings when required for breaches of tenancy including tenancy fraud, nuisance behaviour, unauthorised alterations, overcrowding and abandonment. Deal with applications for succession, assignment and other tenancy related matters in line with legislation, policy and the tenancy agreement. Support the Housing Project Lead with the letting of new build properties and embedding new neighbourhoods. As the Tenancy Support Officer you will have: An Enhanced DBS or capacity to process one A full driving licence and use of own vehicle for business use Housing training and/or experience If you believe you would be suitable for this role, apply now. For more information, contact Josh Meek at Sellick Partnership in the Derby Office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Senior Enforcement Officer - Safer Estates Location: St. Helens / Warrington / Liverpool Salary: 36,221 per annum Contract: 3-month fixed-term We are currently recruiting for an experienced and driven Senior Enforcement Officer to join the Safer Estates team within a respected housing organisation. This is a 6-month fixed-term role focused on managing anti-social behaviour (ASB) cases and supporting the delivery of a high-quality enforcement service to residents. About the Role: As Senior Enforcement Officer, you will play a lead role in overseeing the allocation and progression of ASB cases across the Safer Estates team. You will audit and monitor workloads, provide support on complex issues, and help maintain service standards across the business. This is a key leadership position involving cross-functional collaboration and external stakeholder engagement. Key Responsibilities: Allocate ASB cases and monitor team workloads to ensure timely, effective resolution Conduct regular audits and quality checks on case management Support staff with complex or sensitive cases, providing guidance on legal frameworks and internal policies Liaise with departments and partner agencies to enhance service delivery and community outcomes Manage team performance through one-to-ones, coaching, and development plans Support legal processes by preparing accurate documentation, notices, and evidence Generate performance reports from the QL Housing Management system Attend multi-agency meetings and represent the organisation externally where required Requirements: Proven experience managing ASB cases and knowledge of relevant policies and legislation Strong leadership skills, including team management and performance oversight Experience working in a customer-facing or housing enforcement environment Ability to analyse workloads, identify service improvements, and implement effective solutions Confident communicator, capable of building relationships with internal and external stakeholders Competent in report writing and data analysis using housing management systems (preferably QL) Experience preparing legal documents related to enforcement and tenancy breaches Pre-Employment Checks: Right to work verification Reference checks Qualification verification Occupational health questionnaire DBS check (if required for the role) Completion of new starter documentation This is a great opportunity to join a professional and collaborative team committed to safer communities and excellent service standards. If you are passionate about housing enforcement and supporting neighbourhoods to thrive, we want to hear from you. If you are interested, please get in touch today with our specialist Georgia on (phone number removed) / (phone number removed) Building Careers UK are specialist in Construction & Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website. INDC
Oct 02, 2025
Contract
Senior Enforcement Officer - Safer Estates Location: St. Helens / Warrington / Liverpool Salary: 36,221 per annum Contract: 3-month fixed-term We are currently recruiting for an experienced and driven Senior Enforcement Officer to join the Safer Estates team within a respected housing organisation. This is a 6-month fixed-term role focused on managing anti-social behaviour (ASB) cases and supporting the delivery of a high-quality enforcement service to residents. About the Role: As Senior Enforcement Officer, you will play a lead role in overseeing the allocation and progression of ASB cases across the Safer Estates team. You will audit and monitor workloads, provide support on complex issues, and help maintain service standards across the business. This is a key leadership position involving cross-functional collaboration and external stakeholder engagement. Key Responsibilities: Allocate ASB cases and monitor team workloads to ensure timely, effective resolution Conduct regular audits and quality checks on case management Support staff with complex or sensitive cases, providing guidance on legal frameworks and internal policies Liaise with departments and partner agencies to enhance service delivery and community outcomes Manage team performance through one-to-ones, coaching, and development plans Support legal processes by preparing accurate documentation, notices, and evidence Generate performance reports from the QL Housing Management system Attend multi-agency meetings and represent the organisation externally where required Requirements: Proven experience managing ASB cases and knowledge of relevant policies and legislation Strong leadership skills, including team management and performance oversight Experience working in a customer-facing or housing enforcement environment Ability to analyse workloads, identify service improvements, and implement effective solutions Confident communicator, capable of building relationships with internal and external stakeholders Competent in report writing and data analysis using housing management systems (preferably QL) Experience preparing legal documents related to enforcement and tenancy breaches Pre-Employment Checks: Right to work verification Reference checks Qualification verification Occupational health questionnaire DBS check (if required for the role) Completion of new starter documentation This is a great opportunity to join a professional and collaborative team committed to safer communities and excellent service standards. If you are passionate about housing enforcement and supporting neighbourhoods to thrive, we want to hear from you. If you are interested, please get in touch today with our specialist Georgia on (phone number removed) / (phone number removed) Building Careers UK are specialist in Construction & Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website. INDC
Role: Homeowner Services Officer 2 positions available Location: Eastleigh Type: Perm role Salary: Up to £36.8k per annum Hours: 37 hours per week We're delighted to be recruiting for two Homeowner Services Officers to join our exciting Specialist Residential Services team. Your main purpose will be to manage a portfolio of leasehold, freehold and shared ownership properties, taking full responsibility for leasehold management and providing specialist advice to our customers both internally and externally. You will confidently lead on the scrutinising and management of service charge enquiries, investigating and remedying lease breaches, handling lease extension claims alongside our legal teams and acting as a point of contact for other lease specific enquiries and processes. Key Responsibilities: Manage a wide portfolio taking full responsibility for leasehold management. Provide specialist advice on lease covenants, subletting, alterations and lease variations. Provide expert leasehold advice on clauses pertaining to leases, covenants and demised areas and leaseholder rights and responsibilities. Support our Leasehold Admin Officer with consents where necessary and take appropriate enforcement action when required for breach of lease covenants. Manage breaches of lease and take relevant court action for forfeiture. Support with Section 20 and QLTA consultations and the management of observations. Optimise income for the business through the collection of service charge arrears, service charge setting and scrutiny and major work recharges. Represent Abri at the First Tier Tribunal to defend leasehold challenges or present cases for tribunal determination. Audit costs, collated by the Finance Service Charge team, for repairs, management fees and general service charges. Work closely with resident s associations in respect of estate improvements, account enquiries and planned maintenance programmes. Investigate subletting fraud in line with Abri s procedures, ensuring that all appropriate actions are taken. Resolution of complaints and enquiries by providing information as requested. Required experience CIH or RPM qualified desired, or committed to complete the qualification. Demonstrable knowledge and understanding of Commonhold and Leasehold Reform Act 2002 and Landlord and Tenant act as they effect residential leaseholders. Demonstrable knowledge and experience of applying Commonhold and Leasehold law as it relates to, assignments, consents, enfranchisement, lease extension, breach of covenants and service charges. Ability to analyse and interpret lease covenants. Understand and apply knowledge of health & safety legislation as it effects and the risks that relate to the neighbourhood roles and their responsibilities. Ability to deal with difficult, sensitive and challenging behaviour and situations. Please apply or call Leah Seber at Build Recruitment
Sep 29, 2025
Full time
Role: Homeowner Services Officer 2 positions available Location: Eastleigh Type: Perm role Salary: Up to £36.8k per annum Hours: 37 hours per week We're delighted to be recruiting for two Homeowner Services Officers to join our exciting Specialist Residential Services team. Your main purpose will be to manage a portfolio of leasehold, freehold and shared ownership properties, taking full responsibility for leasehold management and providing specialist advice to our customers both internally and externally. You will confidently lead on the scrutinising and management of service charge enquiries, investigating and remedying lease breaches, handling lease extension claims alongside our legal teams and acting as a point of contact for other lease specific enquiries and processes. Key Responsibilities: Manage a wide portfolio taking full responsibility for leasehold management. Provide specialist advice on lease covenants, subletting, alterations and lease variations. Provide expert leasehold advice on clauses pertaining to leases, covenants and demised areas and leaseholder rights and responsibilities. Support our Leasehold Admin Officer with consents where necessary and take appropriate enforcement action when required for breach of lease covenants. Manage breaches of lease and take relevant court action for forfeiture. Support with Section 20 and QLTA consultations and the management of observations. Optimise income for the business through the collection of service charge arrears, service charge setting and scrutiny and major work recharges. Represent Abri at the First Tier Tribunal to defend leasehold challenges or present cases for tribunal determination. Audit costs, collated by the Finance Service Charge team, for repairs, management fees and general service charges. Work closely with resident s associations in respect of estate improvements, account enquiries and planned maintenance programmes. Investigate subletting fraud in line with Abri s procedures, ensuring that all appropriate actions are taken. Resolution of complaints and enquiries by providing information as requested. Required experience CIH or RPM qualified desired, or committed to complete the qualification. Demonstrable knowledge and understanding of Commonhold and Leasehold Reform Act 2002 and Landlord and Tenant act as they effect residential leaseholders. Demonstrable knowledge and experience of applying Commonhold and Leasehold law as it relates to, assignments, consents, enfranchisement, lease extension, breach of covenants and service charges. Ability to analyse and interpret lease covenants. Understand and apply knowledge of health & safety legislation as it effects and the risks that relate to the neighbourhood roles and their responsibilities. Ability to deal with difficult, sensitive and challenging behaviour and situations. Please apply or call Leah Seber at Build Recruitment
Housing Partner (Housing Officer) Bracknell, Berkshire 6 month Fixed Term Contract Mon to Fri 9am to 5pm (hybrid position) 26 per hour Responsibilities Deliver a proactive face-to-face tenancy management service, building relationships with new customers within a patch. You will support the customer journey at key stages of their tenancy such as viewings, new tenancy visits, tenancy audits, end of tenancy visits and property inspections for mutual exchanges and transfers. You will also be required to oversee complex general enquiries and provide information to support complaint resolution. Deal with applications for succession, assignment and other tenancy related matters in line with legislation, policy and the tenancy agreement. Support the Housing Project Lead with the letting of new build properties and embedding new neighbourhoods Take appropriate tenancy enforcement action, including legal proceedings when required for breaches of tenancy including tenancy fraud, nuisance behaviour, unauthorised alterations, overcrowding and abandonment. Work collaboratively with community safety colleagues when needed to support with initial information gathering and ongoing community safety work. Requirements Level 3 or equivalent CIH housing qualification or be committed to enrol within the first 12 months and successfully complete in a reasonable time period. GCSE pass in Maths and English, or equivalent Ability to understand tenancy and neighbourhood management and experience of delivering a front-line service in a related field. UK drivers license - requirement to drive own car PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
Sep 01, 2025
Seasonal
Housing Partner (Housing Officer) Bracknell, Berkshire 6 month Fixed Term Contract Mon to Fri 9am to 5pm (hybrid position) 26 per hour Responsibilities Deliver a proactive face-to-face tenancy management service, building relationships with new customers within a patch. You will support the customer journey at key stages of their tenancy such as viewings, new tenancy visits, tenancy audits, end of tenancy visits and property inspections for mutual exchanges and transfers. You will also be required to oversee complex general enquiries and provide information to support complaint resolution. Deal with applications for succession, assignment and other tenancy related matters in line with legislation, policy and the tenancy agreement. Support the Housing Project Lead with the letting of new build properties and embedding new neighbourhoods Take appropriate tenancy enforcement action, including legal proceedings when required for breaches of tenancy including tenancy fraud, nuisance behaviour, unauthorised alterations, overcrowding and abandonment. Work collaboratively with community safety colleagues when needed to support with initial information gathering and ongoing community safety work. Requirements Level 3 or equivalent CIH housing qualification or be committed to enrol within the first 12 months and successfully complete in a reasonable time period. GCSE pass in Maths and English, or equivalent Ability to understand tenancy and neighbourhood management and experience of delivering a front-line service in a related field. UK drivers license - requirement to drive own car PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
Senior Enforcement Officer - Safer Estates Location: St. Helens / Warrington / Liverpool Salary: 39,743 per annum Contract: 6-month fixed-term We are currently recruiting for an experienced and driven Senior Enforcement Officer to join the Safer Estates team within a respected housing organisation. This is a 6-month fixed-term role focused on managing anti-social behaviour (ASB) cases and supporting the delivery of a high-quality enforcement service to residents. About the Role: As Senior Enforcement Officer, you will play a lead role in overseeing the allocation and progression of ASB cases across the Safer Estates team. You will audit and monitor workloads, provide support on complex issues, and help maintain service standards across the business. This is a key leadership position involving cross-functional collaboration and external stakeholder engagement. Key Responsibilities: Allocate ASB cases and monitor team workloads to ensure timely, effective resolution Conduct regular audits and quality checks on case management Support staff with complex or sensitive cases, providing guidance on legal frameworks and internal policies Liaise with departments and partner agencies to enhance service delivery and community outcomes Manage team performance through one-to-ones, coaching, and development plans Support legal processes by preparing accurate documentation, notices, and evidence Generate performance reports from the QL Housing Management system Attend multi-agency meetings and represent the organisation externally where required Requirements: Proven experience managing ASB cases and knowledge of relevant policies and legislation Strong leadership skills, including team management and performance oversight Experience working in a customer-facing or housing enforcement environment Ability to analyse workloads, identify service improvements, and implement effective solutions Confident communicator, capable of building relationships with internal and external stakeholders Competent in report writing and data analysis using housing management systems (preferably QL) Experience preparing legal documents related to enforcement and tenancy breaches Pre-Employment Checks: Right to work verification Reference checks Qualification verification Occupational health questionnaire DBS check (if required for the role) Completion of new starter documentation This is a great opportunity to join a professional and collaborative team committed to safer communities and excellent service standards. If you are passionate about housing enforcement and supporting neighbourhoods to thrive, we want to hear from you. If you are interested, please get in touch today with our specialist Georgia on (phone number removed) / (phone number removed) Building Careers UK are specialist in Construction & Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website. INDC
Aug 26, 2025
Contract
Senior Enforcement Officer - Safer Estates Location: St. Helens / Warrington / Liverpool Salary: 39,743 per annum Contract: 6-month fixed-term We are currently recruiting for an experienced and driven Senior Enforcement Officer to join the Safer Estates team within a respected housing organisation. This is a 6-month fixed-term role focused on managing anti-social behaviour (ASB) cases and supporting the delivery of a high-quality enforcement service to residents. About the Role: As Senior Enforcement Officer, you will play a lead role in overseeing the allocation and progression of ASB cases across the Safer Estates team. You will audit and monitor workloads, provide support on complex issues, and help maintain service standards across the business. This is a key leadership position involving cross-functional collaboration and external stakeholder engagement. Key Responsibilities: Allocate ASB cases and monitor team workloads to ensure timely, effective resolution Conduct regular audits and quality checks on case management Support staff with complex or sensitive cases, providing guidance on legal frameworks and internal policies Liaise with departments and partner agencies to enhance service delivery and community outcomes Manage team performance through one-to-ones, coaching, and development plans Support legal processes by preparing accurate documentation, notices, and evidence Generate performance reports from the QL Housing Management system Attend multi-agency meetings and represent the organisation externally where required Requirements: Proven experience managing ASB cases and knowledge of relevant policies and legislation Strong leadership skills, including team management and performance oversight Experience working in a customer-facing or housing enforcement environment Ability to analyse workloads, identify service improvements, and implement effective solutions Confident communicator, capable of building relationships with internal and external stakeholders Competent in report writing and data analysis using housing management systems (preferably QL) Experience preparing legal documents related to enforcement and tenancy breaches Pre-Employment Checks: Right to work verification Reference checks Qualification verification Occupational health questionnaire DBS check (if required for the role) Completion of new starter documentation This is a great opportunity to join a professional and collaborative team committed to safer communities and excellent service standards. If you are passionate about housing enforcement and supporting neighbourhoods to thrive, we want to hear from you. If you are interested, please get in touch today with our specialist Georgia on (phone number removed) / (phone number removed) Building Careers UK are specialist in Construction & Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website. INDC
ASB & Safeguarding Officer Are you an experienced ASB and safeguarding professional with a passion for community safety and tenant wellbeing? Adecco Housing is proud to be working with a reputable housing provider to recruit a permanent ASB & Safeguarding Officer. This is a rewarding opportunity to make a real difference to vulnerable residents and communities across some of London's most diverse neighbourhoods. As the ASB & Safeguarding Officer, you'll lead on the prevention, investigation, and resolution of complex anti-social behaviour and safeguarding cases . You'll be part of a proactive Housing & Communities team committed to creating safer, more supportive communities through direct resident engagement and multi-agency partnership working. Location: London (Hybrid - Office, Site & Home) Salary: 39,500 - 42,156 + benefits Hours: Full-time, 35 hours per week Key Responsibilities ASB Case Management Take the lead on complex ASB cases , managing them from initial report to resolution and use a range of enforcement tools, such as Civil Injunctions and Community Protection Notices . Work closely with residents and staff to resolve low-level disputes and nuisance issues through early intervention and maintain accurate, GDPR-compliant records using housing case management systems. Safeguarding & Vulnerability Act as a safeguarding lead , managing referrals and concerns involving adults and children at risk. Collaborate with housing officers to identify vulnerable tenants and support tenancy sustainment. Deliver safeguarding briefings or advice to front-line colleagues to promote best practice. Community Safety & Prevention Identify and monitor ASB hotspots across estates, contributing to long-term solutions like CCTV and target hardening. Build working relationships with police, youth workers, and outreach teams to improve safety outcomes. Support engagement events and forums to raise awareness around ASB reporting and safeguarding. Multi-agency Partnerships & Performance Work collaboratively with external partners including the police, health teams, local authorities, and victim support. Provide clear, timely reporting and case summaries for internal teams and external stakeholders and to contribute to continuous improvement by using feedback and performance data to enhance service delivery. What We're Looking For Experience: Background in managing ASB or tenancy enforcement within housing or related sectors. Experience working on safeguarding concerns involving vulnerable adults or children. Strong track record of partnership working with statutory and voluntary services. Skills: Excellent casework, risk assessment, and decision-making skills and well-organised and able to manage competing priorities under pressure. Confident communicator with the ability to handle difficult conversations and de-escalate conflict. IT-literate with experience in housing or case management systems. Personal Qualities: Committed to providing a safe, inclusive environment for all residents. Empathetic and fair, with a strong sense of integrity and professionalism. Proactive in improving services and responsive to tenant needs. Able to work flexibly, including occasional evenings or weekends. Requirements Enhanced DBS clearance (or willingness to obtain) Ability to travel across London for site visits At Adecco Housing , we specialise in social housing recruitment and are proud to partner with organisations committed to inclusive practice, community impact, and service excellence. We welcome applications from people of all backgrounds and can support reasonable adjustments through the hiring process. Don't miss out on this fantastic opportunity to join our team as a Anti Social Behaviour & Officer click 'Apply' now!
Aug 26, 2025
Full time
ASB & Safeguarding Officer Are you an experienced ASB and safeguarding professional with a passion for community safety and tenant wellbeing? Adecco Housing is proud to be working with a reputable housing provider to recruit a permanent ASB & Safeguarding Officer. This is a rewarding opportunity to make a real difference to vulnerable residents and communities across some of London's most diverse neighbourhoods. As the ASB & Safeguarding Officer, you'll lead on the prevention, investigation, and resolution of complex anti-social behaviour and safeguarding cases . You'll be part of a proactive Housing & Communities team committed to creating safer, more supportive communities through direct resident engagement and multi-agency partnership working. Location: London (Hybrid - Office, Site & Home) Salary: 39,500 - 42,156 + benefits Hours: Full-time, 35 hours per week Key Responsibilities ASB Case Management Take the lead on complex ASB cases , managing them from initial report to resolution and use a range of enforcement tools, such as Civil Injunctions and Community Protection Notices . Work closely with residents and staff to resolve low-level disputes and nuisance issues through early intervention and maintain accurate, GDPR-compliant records using housing case management systems. Safeguarding & Vulnerability Act as a safeguarding lead , managing referrals and concerns involving adults and children at risk. Collaborate with housing officers to identify vulnerable tenants and support tenancy sustainment. Deliver safeguarding briefings or advice to front-line colleagues to promote best practice. Community Safety & Prevention Identify and monitor ASB hotspots across estates, contributing to long-term solutions like CCTV and target hardening. Build working relationships with police, youth workers, and outreach teams to improve safety outcomes. Support engagement events and forums to raise awareness around ASB reporting and safeguarding. Multi-agency Partnerships & Performance Work collaboratively with external partners including the police, health teams, local authorities, and victim support. Provide clear, timely reporting and case summaries for internal teams and external stakeholders and to contribute to continuous improvement by using feedback and performance data to enhance service delivery. What We're Looking For Experience: Background in managing ASB or tenancy enforcement within housing or related sectors. Experience working on safeguarding concerns involving vulnerable adults or children. Strong track record of partnership working with statutory and voluntary services. Skills: Excellent casework, risk assessment, and decision-making skills and well-organised and able to manage competing priorities under pressure. Confident communicator with the ability to handle difficult conversations and de-escalate conflict. IT-literate with experience in housing or case management systems. Personal Qualities: Committed to providing a safe, inclusive environment for all residents. Empathetic and fair, with a strong sense of integrity and professionalism. Proactive in improving services and responsive to tenant needs. Able to work flexibly, including occasional evenings or weekends. Requirements Enhanced DBS clearance (or willingness to obtain) Ability to travel across London for site visits At Adecco Housing , we specialise in social housing recruitment and are proud to partner with organisations committed to inclusive practice, community impact, and service excellence. We welcome applications from people of all backgrounds and can support reasonable adjustments through the hiring process. Don't miss out on this fantastic opportunity to join our team as a Anti Social Behaviour & Officer click 'Apply' now!
Jobs - Frequently Asked Questions
Click on the job title to view details and then select the 'Apply' button to submit your application.
Yes, use the filters on the left-hand side of the jobs page to narrow down listings by location, job type, or category.
Yes, new job opportunities are posted daily to ensure the latest listings are available.
Yes, you can save jobs by clicking the 'Save Job' option on each listing.
By creating an account and setting up job alerts, you can receive email notifications for new listings matching your criteria.