Resident Liaison Officer - Social Housing Planned Works Based in Hull Full time, permanent 30,000 - 34,000 + car allowance OR company vehicle We are working with a leading contractor to find a successful and proactive Resident Liaison Officer to join their team delivering planned works within Social Housing properties in Hull and surrounding areas. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now, or call Lucy on (phone number removed)!
Oct 29, 2025
Full time
Resident Liaison Officer - Social Housing Planned Works Based in Hull Full time, permanent 30,000 - 34,000 + car allowance OR company vehicle We are working with a leading contractor to find a successful and proactive Resident Liaison Officer to join their team delivering planned works within Social Housing properties in Hull and surrounding areas. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now, or call Lucy on (phone number removed)!
Housing Officers - Remote Working - Commute within Buckinghamshire 28-35,000pa + Excellent Benefits Package Full-Time Permanent We are currently seeking dedicated and proactive Housing Officers to join our client - an independent and expanding organisation providing high-quality accommodation services to a wide range of clients across the UK. With a strong presence in both central and local government sectors, as well as within charitable organisations, our client is continuing to grow and develop its services nationally. Key Responsibilities Supporting the Service User (SU) Manage a caseload of around (Apply online only) Service Users Attend dispersal and conduct induction of SU into property. Signpost as necessary to doctors, shops, support agencies, etc. Conduct monthly visits and report any incidents, SU issues, absconsions, etc. Ensure SU's are Moved On no later than the last date of payments to CSM. Arrange initial transport of SU's to their accommodation or any relocation as required. Ensure that health and safety of SU's are always maintained. Complete biweekly welfare checks of the SU's. Managing a property portfolio Effect appropriate maintenance of properties Conduct monthly inspections and report defects as required. Ensure all items within property are replaced /repaired as required in line with inventory procedure. Make recommendations to line manager regarding any relocations of SU's and termination of properties to provide more efficient use of portfolio/void management. Prepare property for re-occupation after SU's move on Ensure terminated properties are effectively prepared for hand back to landlord. Effect minor property repairs if necessary Ensure the properties are maintained according to Health and Safety guidelines and company procedures. Ensure stores are maintained in line with purchasing procedure. What We're Looking For Previous experience in a Housing Officer or similar support-focused role is essential Strong communication, problem-solving, and organisational skills Ability to work remotely with minimal supervision A full UK Driving Licence is essential (DVLA checks will be conducted) You must be willing to travel as part of your daily responsibilities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme If you're a committed Housing professional looking for a rewarding and autonomous role with a growing and respected organisation, it would be great to hear from you. Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Oct 29, 2025
Full time
Housing Officers - Remote Working - Commute within Buckinghamshire 28-35,000pa + Excellent Benefits Package Full-Time Permanent We are currently seeking dedicated and proactive Housing Officers to join our client - an independent and expanding organisation providing high-quality accommodation services to a wide range of clients across the UK. With a strong presence in both central and local government sectors, as well as within charitable organisations, our client is continuing to grow and develop its services nationally. Key Responsibilities Supporting the Service User (SU) Manage a caseload of around (Apply online only) Service Users Attend dispersal and conduct induction of SU into property. Signpost as necessary to doctors, shops, support agencies, etc. Conduct monthly visits and report any incidents, SU issues, absconsions, etc. Ensure SU's are Moved On no later than the last date of payments to CSM. Arrange initial transport of SU's to their accommodation or any relocation as required. Ensure that health and safety of SU's are always maintained. Complete biweekly welfare checks of the SU's. Managing a property portfolio Effect appropriate maintenance of properties Conduct monthly inspections and report defects as required. Ensure all items within property are replaced /repaired as required in line with inventory procedure. Make recommendations to line manager regarding any relocations of SU's and termination of properties to provide more efficient use of portfolio/void management. Prepare property for re-occupation after SU's move on Ensure terminated properties are effectively prepared for hand back to landlord. Effect minor property repairs if necessary Ensure the properties are maintained according to Health and Safety guidelines and company procedures. Ensure stores are maintained in line with purchasing procedure. What We're Looking For Previous experience in a Housing Officer or similar support-focused role is essential Strong communication, problem-solving, and organisational skills Ability to work remotely with minimal supervision A full UK Driving Licence is essential (DVLA checks will be conducted) You must be willing to travel as part of your daily responsibilities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme If you're a committed Housing professional looking for a rewarding and autonomous role with a growing and respected organisation, it would be great to hear from you. Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Housing Officers - Remote Working - Commute within Basildon, Chelmsford and Southend on Sea 28-35,000pa+ Excellent Benefits Package Full-Time Permanent We are currently seeking dedicated and proactive Housing Officers to join our client - an independent and expanding organisation providing high-quality accommodation services to a wide range of clients across the UK. With a strong presence in both central and local government sectors, as well as within charitable organisations, our client is continuing to grow and develop its services nationally. Key Responsibilities Supporting the Service User (SU) Manage a caseload of around (Apply online only) Service Users Attend dispersal and conduct induction of SU into property. Signpost as necessary to doctors, shops, support agencies, etc. Conduct monthly visits and report any incidents, SU issues, absconsions, etc. Ensure SU's are Moved On no later than the last date of payments to CSM. Arrange initial transport of SU's to their accommodation or any relocation as required. Ensure that health and safety of SU's are always maintained. Complete biweekly welfare checks of the SU's. Managing a property portfolio Effect appropriate maintenance of properties Conduct monthly inspections and report defects as required. Ensure all items within property are replaced /repaired as required in line with inventory procedure. Make recommendations to line manager regarding any relocations of SU's and termination of properties to provide more efficient use of portfolio/void management. Prepare property for re-occupation after SU's move on Ensure terminated properties are effectively prepared for hand back to landlord. Effect minor property repairs if necessary Ensure the properties are maintained according to Health and Safety guidelines and company procedures. Ensure stores are maintained in line with purchasing procedure. What We're Looking For Previous experience in a Housing Officer or similar support-focused role is essential Strong communication, problem-solving, and organisational skills Ability to work remotely with minimal supervision A full UK Driving Licence is essential (DVLA checks will be conducted) You must be willing to travel as part of your daily responsibilities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme If you're a committed Housing professional looking for a rewarding and autonomous role with a growing and respected organisation, we'd love to hear from you. Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Oct 29, 2025
Full time
Housing Officers - Remote Working - Commute within Basildon, Chelmsford and Southend on Sea 28-35,000pa+ Excellent Benefits Package Full-Time Permanent We are currently seeking dedicated and proactive Housing Officers to join our client - an independent and expanding organisation providing high-quality accommodation services to a wide range of clients across the UK. With a strong presence in both central and local government sectors, as well as within charitable organisations, our client is continuing to grow and develop its services nationally. Key Responsibilities Supporting the Service User (SU) Manage a caseload of around (Apply online only) Service Users Attend dispersal and conduct induction of SU into property. Signpost as necessary to doctors, shops, support agencies, etc. Conduct monthly visits and report any incidents, SU issues, absconsions, etc. Ensure SU's are Moved On no later than the last date of payments to CSM. Arrange initial transport of SU's to their accommodation or any relocation as required. Ensure that health and safety of SU's are always maintained. Complete biweekly welfare checks of the SU's. Managing a property portfolio Effect appropriate maintenance of properties Conduct monthly inspections and report defects as required. Ensure all items within property are replaced /repaired as required in line with inventory procedure. Make recommendations to line manager regarding any relocations of SU's and termination of properties to provide more efficient use of portfolio/void management. Prepare property for re-occupation after SU's move on Ensure terminated properties are effectively prepared for hand back to landlord. Effect minor property repairs if necessary Ensure the properties are maintained according to Health and Safety guidelines and company procedures. Ensure stores are maintained in line with purchasing procedure. What We're Looking For Previous experience in a Housing Officer or similar support-focused role is essential Strong communication, problem-solving, and organisational skills Ability to work remotely with minimal supervision A full UK Driving Licence is essential (DVLA checks will be conducted) You must be willing to travel as part of your daily responsibilities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme If you're a committed Housing professional looking for a rewarding and autonomous role with a growing and respected organisation, we'd love to hear from you. Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Housing Officers - Remote Working - Commute within Colchester 28-35,000pa + Excellent Benefits Package Full-Time Permanent We are currently seeking dedicated and proactive Housing Officers to join our client - an independent and expanding organisation providing high-quality accommodation services to a wide range of clients across the UK. With a strong presence in both central and local government sectors, as well as within charitable organisations, our client is continuing to grow and develop its services nationally. Key Responsibilities Supporting the Service User (SU) Manage a caseload of around (Apply online only) Service Users Attend dispersal and conduct induction of SU into property. Signpost as necessary to doctors, shops, support agencies, etc. Conduct monthly visits and report any incidents, SU issues, absconsions, etc. Ensure SU's are Moved On no later than the last date of payments to CSM. Arrange initial transport of SU's to their accommodation or any relocation as required. Ensure that health and safety of SU's are always maintained. Complete biweekly welfare checks of the SU's. Managing a property portfolio Effect appropriate maintenance of properties Conduct monthly inspections and report defects as required. Ensure all items within property are replaced /repaired as required in line with inventory procedure. Make recommendations to line manager regarding any relocations of SU's and termination of properties to provide more efficient use of portfolio/void management. Prepare property for re-occupation after SU's move on Ensure terminated properties are effectively prepared for hand back to landlord. Effect minor property repairs if necessary Ensure the properties are maintained according to Health and Safety guidelines and company procedures. Ensure stores are maintained in line with purchasing procedure. What We're Looking For Previous experience in a Housing Officer or similar support-focused role is essential Strong communication, problem-solving, and organisational skills Ability to work remotely with minimal supervision A full UK Driving Licence is essential (DVLA checks will be conducted) You must be willing to travel as part of your daily responsibilities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme If you're a committed Housing professional looking for a rewarding and autonomous role with a growing and respected organisation, it would be great to hear from you. Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Oct 29, 2025
Full time
Housing Officers - Remote Working - Commute within Colchester 28-35,000pa + Excellent Benefits Package Full-Time Permanent We are currently seeking dedicated and proactive Housing Officers to join our client - an independent and expanding organisation providing high-quality accommodation services to a wide range of clients across the UK. With a strong presence in both central and local government sectors, as well as within charitable organisations, our client is continuing to grow and develop its services nationally. Key Responsibilities Supporting the Service User (SU) Manage a caseload of around (Apply online only) Service Users Attend dispersal and conduct induction of SU into property. Signpost as necessary to doctors, shops, support agencies, etc. Conduct monthly visits and report any incidents, SU issues, absconsions, etc. Ensure SU's are Moved On no later than the last date of payments to CSM. Arrange initial transport of SU's to their accommodation or any relocation as required. Ensure that health and safety of SU's are always maintained. Complete biweekly welfare checks of the SU's. Managing a property portfolio Effect appropriate maintenance of properties Conduct monthly inspections and report defects as required. Ensure all items within property are replaced /repaired as required in line with inventory procedure. Make recommendations to line manager regarding any relocations of SU's and termination of properties to provide more efficient use of portfolio/void management. Prepare property for re-occupation after SU's move on Ensure terminated properties are effectively prepared for hand back to landlord. Effect minor property repairs if necessary Ensure the properties are maintained according to Health and Safety guidelines and company procedures. Ensure stores are maintained in line with purchasing procedure. What We're Looking For Previous experience in a Housing Officer or similar support-focused role is essential Strong communication, problem-solving, and organisational skills Ability to work remotely with minimal supervision A full UK Driving Licence is essential (DVLA checks will be conducted) You must be willing to travel as part of your daily responsibilities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme If you're a committed Housing professional looking for a rewarding and autonomous role with a growing and respected organisation, it would be great to hear from you. Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Housing Officer Location: Northampton Hours: 37 hours per week - Hybrid Salary: 35,971 per annum Essential Car Allowance: 1,657 per annum We are seeking an enthusiastic and experienced Housing Officer to join the Housing Services team of a Housing Association in Northampton on a hybrid working basis. You will be responsible for managing a defined patch and delivering high-quality neighbourhood and tenancy management services. Key Responsibilities of a Housing Officer: Manage a neighbourhood patch to deliver effective tenancy and estate management services. Handle tenancy issues including anti-social behaviour, lettings, and void management. Work collaboratively with customers, communities, and partner agencies to improve neighbourhoods. Support the delivery of excellent customer service and contribute to continuous service improvement. What we'd love to see from you: Proven experience in a housing management role, with a strong customer focus. Ability to manage competing priorities and work effectively under pressure. Excellent communication and interpersonal skills, with a proactive and positive approach. Valid driving licence and access to a vehicle. In return: 25 days annual leave (plus bank holidays) Flexible working arrangements Health cash plan (following probation) Social Housing Pension Scheme Ongoing training and development opportunities If this Housing Officer role is for you then please apply or contact (url removed)
Oct 29, 2025
Full time
Housing Officer Location: Northampton Hours: 37 hours per week - Hybrid Salary: 35,971 per annum Essential Car Allowance: 1,657 per annum We are seeking an enthusiastic and experienced Housing Officer to join the Housing Services team of a Housing Association in Northampton on a hybrid working basis. You will be responsible for managing a defined patch and delivering high-quality neighbourhood and tenancy management services. Key Responsibilities of a Housing Officer: Manage a neighbourhood patch to deliver effective tenancy and estate management services. Handle tenancy issues including anti-social behaviour, lettings, and void management. Work collaboratively with customers, communities, and partner agencies to improve neighbourhoods. Support the delivery of excellent customer service and contribute to continuous service improvement. What we'd love to see from you: Proven experience in a housing management role, with a strong customer focus. Ability to manage competing priorities and work effectively under pressure. Excellent communication and interpersonal skills, with a proactive and positive approach. Valid driving licence and access to a vehicle. In return: 25 days annual leave (plus bank holidays) Flexible working arrangements Health cash plan (following probation) Social Housing Pension Scheme Ongoing training and development opportunities If this Housing Officer role is for you then please apply or contact (url removed)
Our client, an Essex based local council, has a fantastic opportunity for a temporary Sheltered Housing Officer to manage one of their over 60's independent living schemes in South Essex. Key duties: Daily welfare checks and responding to any emergency calls. Provide housing management and tenancy sustainment advice, including support for low-level arrears. Assist with viewings, lettings, sign-ups and inductions for new tenants. Conduct regular health and safety checks to ensure scheme compliance (fire safety, telecare) and following up on any actions or identified issues. Maintain and update support plans and risk assessments. Promote tenant led initiatives and social activities. Ensure that the scheme remains in a safe and secure state. Skills required: Experience in managing a sheltered housing scheme with older or vulnerable residents. Strong housing management experience including legislation and best practice related to sheltered housing. Thorough knowledge of health and safety. Skilled in completing assessments and support plans. Knowledge of dealing with Safeguarding issues to ensure alerts are made efficiently and sensitively. Confidence to work independently on site five days a week. Applicants must have access to a vehicle and a full UK driving license. An Enhanced DBS. This role is based at the scheme five days a week. Six-month temporary role.
Oct 29, 2025
Seasonal
Our client, an Essex based local council, has a fantastic opportunity for a temporary Sheltered Housing Officer to manage one of their over 60's independent living schemes in South Essex. Key duties: Daily welfare checks and responding to any emergency calls. Provide housing management and tenancy sustainment advice, including support for low-level arrears. Assist with viewings, lettings, sign-ups and inductions for new tenants. Conduct regular health and safety checks to ensure scheme compliance (fire safety, telecare) and following up on any actions or identified issues. Maintain and update support plans and risk assessments. Promote tenant led initiatives and social activities. Ensure that the scheme remains in a safe and secure state. Skills required: Experience in managing a sheltered housing scheme with older or vulnerable residents. Strong housing management experience including legislation and best practice related to sheltered housing. Thorough knowledge of health and safety. Skilled in completing assessments and support plans. Knowledge of dealing with Safeguarding issues to ensure alerts are made efficiently and sensitively. Confidence to work independently on site five days a week. Applicants must have access to a vehicle and a full UK driving license. An Enhanced DBS. This role is based at the scheme five days a week. Six-month temporary role.
Position: Housing Officer Location: Feltham/Hounslow - HYBRID Salary: £30,000 - 35,000 per annum Contract : 6 month fixed term contract We are seeking a proactive and experienced Housing Officer to support the effective management of our clients housing portfolio. About the Job To provide a customer focused, proactive and high-quality tenancy management service to the local authority, affordable and private sector homes. Ensure tenants comply with the terms of their tenancy/lease in respect of housing and tenancy management and take appropriate action to remedy any breaches. Responsibilities include: Facilitating the smooth and efficient management of lettings of properties and renewal of expiring tenancies. Lettings of properties that include LHA/PRS ensuring void periods are kept to a minimum. Conducting viewings with prospective tenants Ensure all paperwork and compliance documents in place for new tenancies. Ensure high retention of tenancies Actively work with residents to manage their rent accounts and maximise income. Support with the management of repairs including raising repairs, scheduling, documentation, and maintaining records. Build effective relationships with residents, increasing resident satisfaction and quality of life. Investigate complaints, insurance claims and MP/Councillors enquiries and review lessons learnt. Assist with the housing management and compliance within blocks to ensure they are compliant and well maintained Experience and Skills Required : Experience of Housing management system Excellent knowledge of housing regulation and an understanding of best practice and industry leading developments. Experience of working of working in a resident engagement or customer facing role. Excellent verbal, written communication, presentation and interpersonal skills with the ability to adapt this approach for different audiences. Strong negotiating and influencing skills across a range of stakeholders. Analytical, with the ability to quickly solve problems through practical and innovative means. Achievement focused approach, with the ability to drive performance. Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility. Please apply now to submit your details for this role
Oct 29, 2025
Contract
Position: Housing Officer Location: Feltham/Hounslow - HYBRID Salary: £30,000 - 35,000 per annum Contract : 6 month fixed term contract We are seeking a proactive and experienced Housing Officer to support the effective management of our clients housing portfolio. About the Job To provide a customer focused, proactive and high-quality tenancy management service to the local authority, affordable and private sector homes. Ensure tenants comply with the terms of their tenancy/lease in respect of housing and tenancy management and take appropriate action to remedy any breaches. Responsibilities include: Facilitating the smooth and efficient management of lettings of properties and renewal of expiring tenancies. Lettings of properties that include LHA/PRS ensuring void periods are kept to a minimum. Conducting viewings with prospective tenants Ensure all paperwork and compliance documents in place for new tenancies. Ensure high retention of tenancies Actively work with residents to manage their rent accounts and maximise income. Support with the management of repairs including raising repairs, scheduling, documentation, and maintaining records. Build effective relationships with residents, increasing resident satisfaction and quality of life. Investigate complaints, insurance claims and MP/Councillors enquiries and review lessons learnt. Assist with the housing management and compliance within blocks to ensure they are compliant and well maintained Experience and Skills Required : Experience of Housing management system Excellent knowledge of housing regulation and an understanding of best practice and industry leading developments. Experience of working of working in a resident engagement or customer facing role. Excellent verbal, written communication, presentation and interpersonal skills with the ability to adapt this approach for different audiences. Strong negotiating and influencing skills across a range of stakeholders. Analytical, with the ability to quickly solve problems through practical and innovative means. Achievement focused approach, with the ability to drive performance. Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility. Please apply now to submit your details for this role
Housing Officer Permanent Full Time 35,500 (plus 1600 Car Allowance per annum) Northampton We are currently working on behalf of a public sector client to recruit to a Housing Officer on a permanent basis in Northamptonshire. Responsibilities of the Housing Officer includes: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Dealing with elements of ASB Undertaking an effective lettings service where needed Ensuring neighbourhoods are safe and clean Requirements of the Housing Officer includes: UK Driving License Basic DBS To be considered for this exciting role, please contact Connor Lamb - Recruitment Consultant at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
Oct 29, 2025
Full time
Housing Officer Permanent Full Time 35,500 (plus 1600 Car Allowance per annum) Northampton We are currently working on behalf of a public sector client to recruit to a Housing Officer on a permanent basis in Northamptonshire. Responsibilities of the Housing Officer includes: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Dealing with elements of ASB Undertaking an effective lettings service where needed Ensuring neighbourhoods are safe and clean Requirements of the Housing Officer includes: UK Driving License Basic DBS To be considered for this exciting role, please contact Connor Lamb - Recruitment Consultant at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
Hays Specialist Recruitment Limited
St. Helens, Merseyside
We're thrilled to offer an exciting opportunity for a Tenant Liaison Officer to become part of a well-established construction company working on a dynamic social housing contract.This full-time role (40 hours/week) starts as a temporary position with strong potential to become permanent. You'll be based across Warrington and St Helens , with an initial 6-week assignment in Bolton . Plus, there is flexibility for hybrid working options.Annual salary for this role ranges from £29,000 to £32,000 , offering an additional car allowance on top and business mileage reimbursement. Your new role As Tenant Liaison Officer, you'll play a key role in ensuring smooth communication and coordination between tenants and the project team. Working closely with the Project Manager, you will: Arrange and schedule surveyor visits to assess properties. Plan and coordinate follow-up work based on the survey findings. Act as the main point of contact for tenants, keeping them informed about timelines, access requirements, and progress. Address concerns and ensure residents feel supported throughout the works. Coordinate between tenants, surveyors, contractors, and project managers to ensure smooth delivery of services. What you'll need to succeed Strong communication skills - confident in engaging with tenants, contractors and project teams. Excellent organisational abilities - able to manage schedules, coordinate visits and keep projects on track. Problem-solving mindset - proactive in resolving issues and ensuring tenant satisfaction. Experience in social housing or construction - familiarity with housing projects and tenant liaison is a plus. IT proficiency - comfortable using scheduling tools, email and basic reporting systems. Flexibility and reliability - willing to travel between sites and adapt to changing project needs. Full driving licence - you will be required to travel, and will need valid business insurance. What you'll get in return Full time hours Temp to perm opportunity Additional car allowance Business mileage reimbursement What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Oct 29, 2025
Seasonal
We're thrilled to offer an exciting opportunity for a Tenant Liaison Officer to become part of a well-established construction company working on a dynamic social housing contract.This full-time role (40 hours/week) starts as a temporary position with strong potential to become permanent. You'll be based across Warrington and St Helens , with an initial 6-week assignment in Bolton . Plus, there is flexibility for hybrid working options.Annual salary for this role ranges from £29,000 to £32,000 , offering an additional car allowance on top and business mileage reimbursement. Your new role As Tenant Liaison Officer, you'll play a key role in ensuring smooth communication and coordination between tenants and the project team. Working closely with the Project Manager, you will: Arrange and schedule surveyor visits to assess properties. Plan and coordinate follow-up work based on the survey findings. Act as the main point of contact for tenants, keeping them informed about timelines, access requirements, and progress. Address concerns and ensure residents feel supported throughout the works. Coordinate between tenants, surveyors, contractors, and project managers to ensure smooth delivery of services. What you'll need to succeed Strong communication skills - confident in engaging with tenants, contractors and project teams. Excellent organisational abilities - able to manage schedules, coordinate visits and keep projects on track. Problem-solving mindset - proactive in resolving issues and ensuring tenant satisfaction. Experience in social housing or construction - familiarity with housing projects and tenant liaison is a plus. IT proficiency - comfortable using scheduling tools, email and basic reporting systems. Flexibility and reliability - willing to travel between sites and adapt to changing project needs. Full driving licence - you will be required to travel, and will need valid business insurance. What you'll get in return Full time hours Temp to perm opportunity Additional car allowance Business mileage reimbursement What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
The Planner Jobs Redactive Publishing Limited
Sutton Coldfield, West Midlands
Overview Head of Planning and Building Control As the council's most senior planning officer, you will be a collaborative and effective leader with a proactive approach to development. With strong stakeholder management skills, you will build effective and professional working relationships with both developers and investors, whilst engaging with elected members and senior officers across the council. As a team player and a seasoned planning officer in local government, you will provide expert advice to senior stakeholders at Sutton whilst ensuring community is at the heart of development within the borough. Sutton has a reputation for excellent schools, Green Flag award-winning green and leafy open spaces, and an industrial heritage along the River Wandle. Sutton is home to the London Cancer Hub, Europe's leading cancer research and treatment district, with further plans for a multi-phase life science district. Over the past few years, the council has built a significant number of homes for the borough's residents and invested in significant high street regeneration. It is an exciting time to be joining Sutton, with £4bn of planned investment and another £3bn in the pipeline. This is a hugely varied role and your opportunity to shape the place Sutton becomes. You'll be proactive in your approach to development. You'll be comfortable working closely and professionally with developers and investors; build strong relationships with elected members and senior officers; and you'll put the concerns of the community at the heart of development decisions - including the provision of infrastructure. Sutton has long had high standards for the development we expect, and you'll ensure these are achieved whilst providing an efficient, highly regarded planning service. This is a role for a collaborator, who is an effective leader of your staff, and a team player across the Council. You'll be experienced at working in a local authority, and confident in providing robust, sound and impartial advice to elected members and senior officers. Our retained consultants at Osborne Thomas are supporting us with the appointment to the post, and look forward to discussing this role in greater depth with you. Responsibilities To continue to drive a culture of high quality development management to facilitate the ambitions of Sutton's major regeneration and investment programmes, supporting jobs, wellbeing, sustainability and housing for residents. To lead the development of planning policy, related strategies and masterplans which will enable quality, low carbon development including of the London Cancer Hub, housing estate and town centre regeneration and the enhancement of Sutton's extensive network of parks, waterways and green spaces through biodiversity uplift. Provide strategic management of the council's statutory planning function as the Chief Planning Officer and oversee the provision of effective services to manage planning applications to their completion. Work closely with and provide advice to the Council's senior leadership team, lead elected members and Planning Committee. To work strategically with partners such as the GLA and other South London Boroughs to articulate the needs of South London and ensure the London Plan reflects investment priorities and needs. Using leadership skills, creativity and judgement, continually modernise and transform services to respond to the changing financial context and the opportunities afforded by an integrated planning and building control service. To play an active role in the Council's wider leadership team and contribute to the wider directorate. To apply For more information on this opportunity including the job description, information about Sutton, the benefits offered and how to apply, please visit the Osborne Thomas website which can be accessed via the Apply button. Closing date - 17th November
Oct 29, 2025
Full time
Overview Head of Planning and Building Control As the council's most senior planning officer, you will be a collaborative and effective leader with a proactive approach to development. With strong stakeholder management skills, you will build effective and professional working relationships with both developers and investors, whilst engaging with elected members and senior officers across the council. As a team player and a seasoned planning officer in local government, you will provide expert advice to senior stakeholders at Sutton whilst ensuring community is at the heart of development within the borough. Sutton has a reputation for excellent schools, Green Flag award-winning green and leafy open spaces, and an industrial heritage along the River Wandle. Sutton is home to the London Cancer Hub, Europe's leading cancer research and treatment district, with further plans for a multi-phase life science district. Over the past few years, the council has built a significant number of homes for the borough's residents and invested in significant high street regeneration. It is an exciting time to be joining Sutton, with £4bn of planned investment and another £3bn in the pipeline. This is a hugely varied role and your opportunity to shape the place Sutton becomes. You'll be proactive in your approach to development. You'll be comfortable working closely and professionally with developers and investors; build strong relationships with elected members and senior officers; and you'll put the concerns of the community at the heart of development decisions - including the provision of infrastructure. Sutton has long had high standards for the development we expect, and you'll ensure these are achieved whilst providing an efficient, highly regarded planning service. This is a role for a collaborator, who is an effective leader of your staff, and a team player across the Council. You'll be experienced at working in a local authority, and confident in providing robust, sound and impartial advice to elected members and senior officers. Our retained consultants at Osborne Thomas are supporting us with the appointment to the post, and look forward to discussing this role in greater depth with you. Responsibilities To continue to drive a culture of high quality development management to facilitate the ambitions of Sutton's major regeneration and investment programmes, supporting jobs, wellbeing, sustainability and housing for residents. To lead the development of planning policy, related strategies and masterplans which will enable quality, low carbon development including of the London Cancer Hub, housing estate and town centre regeneration and the enhancement of Sutton's extensive network of parks, waterways and green spaces through biodiversity uplift. Provide strategic management of the council's statutory planning function as the Chief Planning Officer and oversee the provision of effective services to manage planning applications to their completion. Work closely with and provide advice to the Council's senior leadership team, lead elected members and Planning Committee. To work strategically with partners such as the GLA and other South London Boroughs to articulate the needs of South London and ensure the London Plan reflects investment priorities and needs. Using leadership skills, creativity and judgement, continually modernise and transform services to respond to the changing financial context and the opportunities afforded by an integrated planning and building control service. To play an active role in the Council's wider leadership team and contribute to the wider directorate. To apply For more information on this opportunity including the job description, information about Sutton, the benefits offered and how to apply, please visit the Osborne Thomas website which can be accessed via the Apply button. Closing date - 17th November
Our Client Barking and Dagenham Council, is looking for an experienced Principal Housing Enforcement Officer to urgently join their Team. Job Purpose The purpose of this role is to lead the newly created unlicensed team to ensure our private sector housing service and private rented property licensing schemes and to support the Service Manager in respect of development and operational management of teams. You will be responsible for the operational management of the unlicensed team which comprises of the inspection of houses of multiple occupation (HMO) and the identification and regularisation of all of the private sector housing functions including the borough wide private rented licensing scheme, private sector housing functions in respect of standards including tenancy sustainment and our empty homes portfolio. You will ensure that the team works collaboratively with the wider Privet ASectro Housing Service and the Compliance Team to ensure we improve quality, safety, and choice of residential accommodation in Barking and Dagenham through a range of professional and specialist interventions including, education and support, enforcement and legal action under relevant legislation. You will also ensure that all licensing arrangements are adhered to in respect of licensing of properties and taking robust enforcement action against criminal landlords. You will support in the growth of the private sector housing offer ensuring properties are safe for occupation, landlords comply with legislation and that residents behave in accordance with civic pride. You will support in the driving local improvements by ensuring the most appropriate course of action is taken in respect of non-compliance.
Oct 29, 2025
Contract
Our Client Barking and Dagenham Council, is looking for an experienced Principal Housing Enforcement Officer to urgently join their Team. Job Purpose The purpose of this role is to lead the newly created unlicensed team to ensure our private sector housing service and private rented property licensing schemes and to support the Service Manager in respect of development and operational management of teams. You will be responsible for the operational management of the unlicensed team which comprises of the inspection of houses of multiple occupation (HMO) and the identification and regularisation of all of the private sector housing functions including the borough wide private rented licensing scheme, private sector housing functions in respect of standards including tenancy sustainment and our empty homes portfolio. You will ensure that the team works collaboratively with the wider Privet ASectro Housing Service and the Compliance Team to ensure we improve quality, safety, and choice of residential accommodation in Barking and Dagenham through a range of professional and specialist interventions including, education and support, enforcement and legal action under relevant legislation. You will also ensure that all licensing arrangements are adhered to in respect of licensing of properties and taking robust enforcement action against criminal landlords. You will support in the growth of the private sector housing offer ensuring properties are safe for occupation, landlords comply with legislation and that residents behave in accordance with civic pride. You will support in the driving local improvements by ensuring the most appropriate course of action is taken in respect of non-compliance.
Our Client Barking and Dagenham Council, is looking for an experienced Tenancy Sustainment Officer to join their Team urgently. Job Purpose To improve the quality, safety and choice of residential accommodation in Barking and Dagenham through a range of professional and specialist interventions including enforcement, education, mediation and advice. Maintain effective relationships between tenants, landlords, stakeholders including internal and external partners and other relevant Local Authorities. To conciliate and mediate, and successfully resolve disputes between tenants and landlords. To take effective and appropriate enforcement action under the relevant legislation when matters cannot be resolved informally. Impartially investigate alleged offences under the Protection from Eviction Act 1977 and other related Acts where landlord and tenant offences may have been committed. To prepare legal court prosecution case files, giving evidence at court as necessary Requirements Hold a professional qualification related to the themes of housing, tenancy and landlord law and/or tenancy support and sustainment. Evidence of continuing professional development
Oct 29, 2025
Contract
Our Client Barking and Dagenham Council, is looking for an experienced Tenancy Sustainment Officer to join their Team urgently. Job Purpose To improve the quality, safety and choice of residential accommodation in Barking and Dagenham through a range of professional and specialist interventions including enforcement, education, mediation and advice. Maintain effective relationships between tenants, landlords, stakeholders including internal and external partners and other relevant Local Authorities. To conciliate and mediate, and successfully resolve disputes between tenants and landlords. To take effective and appropriate enforcement action under the relevant legislation when matters cannot be resolved informally. Impartially investigate alleged offences under the Protection from Eviction Act 1977 and other related Acts where landlord and tenant offences may have been committed. To prepare legal court prosecution case files, giving evidence at court as necessary Requirements Hold a professional qualification related to the themes of housing, tenancy and landlord law and/or tenancy support and sustainment. Evidence of continuing professional development
Karter Thomas Ltd
Mansfield Woodhouse, Nottinghamshire
We are currently seeking a temporary resource to support the housing complaints team in the investigation, evidence gathering, and drafting of Stage One complaint responses. The role is office based and will be full time Monday to Friday 9am to 5pm. The successful candidate will play a key role in ensuring complaints are thoroughly investigated and clearly documented and will have a background in housing. Key Responsibilities Support the complaints team with investigation of housing complaints Gather, review, and analyse relevant evidence and documentation Draft clear and professional Stage One complaint responses in line with the Housing Ombudsman Code Liaise with internal stakeholders to ensure all relevant information is captured Maintain accurate records of investigations and correspondence Ensure all work is completed in a timely and compliant manner
Oct 29, 2025
Seasonal
We are currently seeking a temporary resource to support the housing complaints team in the investigation, evidence gathering, and drafting of Stage One complaint responses. The role is office based and will be full time Monday to Friday 9am to 5pm. The successful candidate will play a key role in ensuring complaints are thoroughly investigated and clearly documented and will have a background in housing. Key Responsibilities Support the complaints team with investigation of housing complaints Gather, review, and analyse relevant evidence and documentation Draft clear and professional Stage One complaint responses in line with the Housing Ombudsman Code Liaise with internal stakeholders to ensure all relevant information is captured Maintain accurate records of investigations and correspondence Ensure all work is completed in a timely and compliant manner
We are working closely with a local authority in Kent who are looking for a proactive Temporary Accommodation Officer to support the effective management of council owned temporary accommodation placements for households experiencing homelessness. This is an excellent opportunity for someone with strong people skills and a background in housing, tenancy or customer support to make a real difference in the community. Key responsibilities include: Managing a caseload of households placed in temporary accommodation, ensuring their safety, well-being and compliance with licence/tenancy conditions. Conducting regular welfare checks and property inspections, escalating any safeguarding, rent arrears or suitability concerns. Coordinate property inspections, maintenance and repairs to ensure homes are safe and compliant. Liaise with contractors, maintenance teams and internal departments to resolve property or tenancy issues quickly. Respond to tenancy-related concerns, including complaints and anti-social behaviour, in a fair and professional way. Liaising with landlords, accommodation providers and support agencies to resolve issues promptly and maintain positive working relationships. Supporting households to understand their Personal Housing Plans and working with Housing Solutions Officers to progress move-on options into longer-term accommodation. Ensuring all casework, property data and performance records are kept accurate and up to date. Working pattern: 2 days per week , on-site in Kent. Flexibility will be needed to suit service needs This is a great opportunity for someone with experience of tenancy management or homelessness services who is seeking a new role within a supportive team environment. Please submit your CV for call back.
Oct 29, 2025
Seasonal
We are working closely with a local authority in Kent who are looking for a proactive Temporary Accommodation Officer to support the effective management of council owned temporary accommodation placements for households experiencing homelessness. This is an excellent opportunity for someone with strong people skills and a background in housing, tenancy or customer support to make a real difference in the community. Key responsibilities include: Managing a caseload of households placed in temporary accommodation, ensuring their safety, well-being and compliance with licence/tenancy conditions. Conducting regular welfare checks and property inspections, escalating any safeguarding, rent arrears or suitability concerns. Coordinate property inspections, maintenance and repairs to ensure homes are safe and compliant. Liaise with contractors, maintenance teams and internal departments to resolve property or tenancy issues quickly. Respond to tenancy-related concerns, including complaints and anti-social behaviour, in a fair and professional way. Liaising with landlords, accommodation providers and support agencies to resolve issues promptly and maintain positive working relationships. Supporting households to understand their Personal Housing Plans and working with Housing Solutions Officers to progress move-on options into longer-term accommodation. Ensuring all casework, property data and performance records are kept accurate and up to date. Working pattern: 2 days per week , on-site in Kent. Flexibility will be needed to suit service needs This is a great opportunity for someone with experience of tenancy management or homelessness services who is seeking a new role within a supportive team environment. Please submit your CV for call back.
Resident Liaison Officer - Social Housing Planned Works Based in Grimsby - 1 site only! 12 week temp contract - looking for candidates who can start immediately! 16.00 per hour 9am till 3pm, Monday - Friday We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering planned works within Social Housing properties in Grimsby. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now, or call Lucy on (phone number removed)!
Oct 29, 2025
Seasonal
Resident Liaison Officer - Social Housing Planned Works Based in Grimsby - 1 site only! 12 week temp contract - looking for candidates who can start immediately! 16.00 per hour 9am till 3pm, Monday - Friday We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering planned works within Social Housing properties in Grimsby. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now, or call Lucy on (phone number removed)!
Job Title: Housing Assistant Officer Location : Forward Drive, Harrow, HA3 8NT (London Borough of Harrow) Employer : Pertemps Recruitment Partnership on behalf of the London Borough of Harrow Type : Temporary - Initial 3-month assignment, with potential for extension Working Arrangement: Hybrid working Pay Rate: 16.71 per hour (PAYE) The London Borough of Harrow, in partnership with Pertemps Recruitment, is seeking a proactive, detail-oriented Housing Assistant Officer to provide vital administrative and data support within its dynamic Housing department, helping to ensure smooth service delivery and accurate record-keeping across multiple housing systems. Key Responsibilities: Housing Assistant Officers support the housing department by: Inputting and updating customer data in CRM and IT systems (Photobook, Northgate, Civica, Civica CX) Ensuring compliance with equal opportunities, health & safety, and information security policies Providing strong administrative support with proficient use of software and online systems Communicating effectively to resolve issues and maintain professionalism with customers and stakeholders About You: Knowledge of data protection, housing, and public sector legislation Experience in customer-focused and diverse environments Skilled in problem-solving and effective communication, including letter writing Proficient in Microsoft Office and online tools Minimum of 5 GCSEs (including English and Maths) or equivalent About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)
Oct 29, 2025
Seasonal
Job Title: Housing Assistant Officer Location : Forward Drive, Harrow, HA3 8NT (London Borough of Harrow) Employer : Pertemps Recruitment Partnership on behalf of the London Borough of Harrow Type : Temporary - Initial 3-month assignment, with potential for extension Working Arrangement: Hybrid working Pay Rate: 16.71 per hour (PAYE) The London Borough of Harrow, in partnership with Pertemps Recruitment, is seeking a proactive, detail-oriented Housing Assistant Officer to provide vital administrative and data support within its dynamic Housing department, helping to ensure smooth service delivery and accurate record-keeping across multiple housing systems. Key Responsibilities: Housing Assistant Officers support the housing department by: Inputting and updating customer data in CRM and IT systems (Photobook, Northgate, Civica, Civica CX) Ensuring compliance with equal opportunities, health & safety, and information security policies Providing strong administrative support with proficient use of software and online systems Communicating effectively to resolve issues and maintain professionalism with customers and stakeholders About You: Knowledge of data protection, housing, and public sector legislation Experience in customer-focused and diverse environments Skilled in problem-solving and effective communication, including letter writing Proficient in Microsoft Office and online tools Minimum of 5 GCSEs (including English and Maths) or equivalent About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)
We're recruiting a proactive and compassionate Sheltered Housing Officer. This is a fully on-site role (5 days per week), providing hands-on housing and tenancy management support to older and vulnerable residents living in sheltered housing schemes. You'll play a key part in maintaining safe, supportive, and well-managed housing environments - ensuring residents can sustain their tenancies, access the right support, and enjoy the best possible quality of life. The Role Deliver an enhanced tenancy and estate management service tailored to the needs of older and vulnerable residents. Work as part of a dedicated sheltered housing team to provide a proactive and person-centred housing management service. Regularly inspect schemes to ensure communal areas are safe, clean, and well maintained, reporting and monitoring repairs as needed. Coordinate with the voids and property teams to manage the rehousing process - from inspections to viewings and new tenancy sign-ups. Support residents to sustain their tenancies, access welfare benefits, and manage rent accounts - taking early action to prevent arrears. Identify and report any tenancy breaches, such as antisocial behaviour, illegal occupation, or subletting, escalating appropriately. Facilitate social activities and community events that promote wellbeing and reduce isolation within sheltered schemes. Work closely with support and care providers, local services, and voluntary organisations to meet residents' individual needs. Respond effectively to emergencies and ensure compliance with health, safety, and safeguarding procedures at all times. Gather and maintain accurate data on tenancy, void, and housing performance, supporting service improvement and resident satisfaction. Key Requirements Previous experience in housing management, supported housing, or a customer-facing role involving older or vulnerable clients. Strong understanding of tenancy management, rent arrears prevention, and housing legislation. Knowledge of safeguarding principles and experience raising alerts or working with vulnerable residents. Excellent organisational and communication skills - able to manage multiple priorities and engage sensitively with residents. Confident using IT systems to record, update, and retrieve housing information accurately. Self-motivated, empathetic, and adaptable, with a genuine commitment to improving residents' quality of life. Ability to work on-site across sheltered schemes five days a week, responding to resident needs and operational priorities. Educated to GCSE/NVQ Level 3 or equivalent; a housing qualification would be advantageous. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Oct 28, 2025
Contract
We're recruiting a proactive and compassionate Sheltered Housing Officer. This is a fully on-site role (5 days per week), providing hands-on housing and tenancy management support to older and vulnerable residents living in sheltered housing schemes. You'll play a key part in maintaining safe, supportive, and well-managed housing environments - ensuring residents can sustain their tenancies, access the right support, and enjoy the best possible quality of life. The Role Deliver an enhanced tenancy and estate management service tailored to the needs of older and vulnerable residents. Work as part of a dedicated sheltered housing team to provide a proactive and person-centred housing management service. Regularly inspect schemes to ensure communal areas are safe, clean, and well maintained, reporting and monitoring repairs as needed. Coordinate with the voids and property teams to manage the rehousing process - from inspections to viewings and new tenancy sign-ups. Support residents to sustain their tenancies, access welfare benefits, and manage rent accounts - taking early action to prevent arrears. Identify and report any tenancy breaches, such as antisocial behaviour, illegal occupation, or subletting, escalating appropriately. Facilitate social activities and community events that promote wellbeing and reduce isolation within sheltered schemes. Work closely with support and care providers, local services, and voluntary organisations to meet residents' individual needs. Respond effectively to emergencies and ensure compliance with health, safety, and safeguarding procedures at all times. Gather and maintain accurate data on tenancy, void, and housing performance, supporting service improvement and resident satisfaction. Key Requirements Previous experience in housing management, supported housing, or a customer-facing role involving older or vulnerable clients. Strong understanding of tenancy management, rent arrears prevention, and housing legislation. Knowledge of safeguarding principles and experience raising alerts or working with vulnerable residents. Excellent organisational and communication skills - able to manage multiple priorities and engage sensitively with residents. Confident using IT systems to record, update, and retrieve housing information accurately. Self-motivated, empathetic, and adaptable, with a genuine commitment to improving residents' quality of life. Ability to work on-site across sheltered schemes five days a week, responding to resident needs and operational priorities. Educated to GCSE/NVQ Level 3 or equivalent; a housing qualification would be advantageous. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Gardener Location: Ashfield District Council, Urban Road, Kirkby, Nottingham, NG178DA Start Date: ASAP Contract Duration: 5 + Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £20.75 per hour Job Ref: OR16171 Job Responsibilities Manage housing applications and allocations. Provide support to tenants and address their concerns. Ensure properties are maintained and meet safety standards. Collaborate with other departments and external agencies. Handle complaints and resolve conflicts effectively. Person Specifications Must Have Experience in housing management or similar field. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Problem-solving skills and attention to detail. Nice to Have Knowledge of housing legislation and policies. Experience in working with diverse communities. Proficiency in using housing management software. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organizations or hirers to whom you do not wish your details to be disclosed.
Oct 28, 2025
Contract
Gardener Location: Ashfield District Council, Urban Road, Kirkby, Nottingham, NG178DA Start Date: ASAP Contract Duration: 5 + Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £20.75 per hour Job Ref: OR16171 Job Responsibilities Manage housing applications and allocations. Provide support to tenants and address their concerns. Ensure properties are maintained and meet safety standards. Collaborate with other departments and external agencies. Handle complaints and resolve conflicts effectively. Person Specifications Must Have Experience in housing management or similar field. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Problem-solving skills and attention to detail. Nice to Have Knowledge of housing legislation and policies. Experience in working with diverse communities. Proficiency in using housing management software. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organizations or hirers to whom you do not wish your details to be disclosed.
We're recruiting an experienced and detail-oriented Leasehold and Service Charge Officer. This is an excellent opportunity for a motivated professional to play a key role in ensuring accurate service charge management, transparent leasehold communication, and robust income recovery. You'll be responsible for the full end-to-end process - from budget setting and billing to reconciliation and statutory consultation - helping deliver a high-quality, compliant, and customer-focused leasehold service. The Role Accurately calculate, validate, and issue service charges and major works invoices in line with legislation and policy requirements. Lead on the annual service charge budget-setting process, working collaboratively with finance, operations, and property teams. Maintain accurate leasehold and service charge accounts, ensuring strong audit trails and full financial compliance. Prepare and issue statutory Section 20 consultation notices under the Landlord and Tenant Act 1985. Reconcile service charge and leasehold accounts across housing and finance systems, ensuring all adjustments are recorded accurately. Provide clear, professional advice and guidance to leaseholders, residents, and colleagues on all aspects of service charges and leasehold management. Review and monitor expenditure against budgets, producing reports and analysis to support financial transparency and decision-making. Support income recovery by liaising with finance and debt recovery teams to address arrears promptly. Contribute to service improvement initiatives, identifying opportunities to streamline processes and improve billing accuracy. Assist with audits, compliance reviews, and the development of policies and procedures to maintain best practice across the leasehold service. Key Requirements Minimum of 2 years' experience in a similar role within a local authority or housing association, working in leasehold, service charge, or rents management. In-depth knowledge of housing and leasehold legislation, particularly the Landlord and Tenant Act 1985 and Section 20 consultation processes. Strong financial and analytical skills, with proven experience in preparing, managing, and reconciling service charge budgets. Excellent communication skills - able to explain complex financial and legal information clearly to residents and colleagues. Strong IT proficiency, particularly in Microsoft Excel and housing or finance systems such as Northgate, Orchard, Civica, or Capita. Experience managing leaseholder enquiries and disputes with professionalism and accuracy. A proactive, organised, and detail-focused approach with the ability to prioritise competing workloads. CIH Level 4 qualification or equivalent professional experience; CIH Level 5 or Service Charge Accounting qualification desirable. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Oct 28, 2025
Contract
We're recruiting an experienced and detail-oriented Leasehold and Service Charge Officer. This is an excellent opportunity for a motivated professional to play a key role in ensuring accurate service charge management, transparent leasehold communication, and robust income recovery. You'll be responsible for the full end-to-end process - from budget setting and billing to reconciliation and statutory consultation - helping deliver a high-quality, compliant, and customer-focused leasehold service. The Role Accurately calculate, validate, and issue service charges and major works invoices in line with legislation and policy requirements. Lead on the annual service charge budget-setting process, working collaboratively with finance, operations, and property teams. Maintain accurate leasehold and service charge accounts, ensuring strong audit trails and full financial compliance. Prepare and issue statutory Section 20 consultation notices under the Landlord and Tenant Act 1985. Reconcile service charge and leasehold accounts across housing and finance systems, ensuring all adjustments are recorded accurately. Provide clear, professional advice and guidance to leaseholders, residents, and colleagues on all aspects of service charges and leasehold management. Review and monitor expenditure against budgets, producing reports and analysis to support financial transparency and decision-making. Support income recovery by liaising with finance and debt recovery teams to address arrears promptly. Contribute to service improvement initiatives, identifying opportunities to streamline processes and improve billing accuracy. Assist with audits, compliance reviews, and the development of policies and procedures to maintain best practice across the leasehold service. Key Requirements Minimum of 2 years' experience in a similar role within a local authority or housing association, working in leasehold, service charge, or rents management. In-depth knowledge of housing and leasehold legislation, particularly the Landlord and Tenant Act 1985 and Section 20 consultation processes. Strong financial and analytical skills, with proven experience in preparing, managing, and reconciling service charge budgets. Excellent communication skills - able to explain complex financial and legal information clearly to residents and colleagues. Strong IT proficiency, particularly in Microsoft Excel and housing or finance systems such as Northgate, Orchard, Civica, or Capita. Experience managing leaseholder enquiries and disputes with professionalism and accuracy. A proactive, organised, and detail-focused approach with the ability to prioritise competing workloads. CIH Level 4 qualification or equivalent professional experience; CIH Level 5 or Service Charge Accounting qualification desirable. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Property Pathway and Sustainability Officer Chichester Contract £16.89 per hour Our client is looking for an experience Property Pathway and Sustainability Officer This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs Working pattern: Full time Working arrangement: Hybrid, with a minimum of 2 days required in office Successful candidate must hold a valid UK driving license. About the role: West Sussex County Council, whilst not a housing authority or provider of social housing, has a responsibility in supporting our refugee, resettled and migrant families to find appropriate and affordable accommodation within West Sussex. This role will sit within the property and accommodation structure strand, working collaboratively with teams within the Communities directorate, partners and District and Boroughs seeking and supporting families with finding appropriate housing. In this role, you will work to secure suitable residential accommodation, overcome barriers to housing, and prevent accommodation coming to a premature end. This is a varied role which includes working directly with refugee and migrant individuals and families to support their relocation to the UK. Strong working relationships will need to be formed with our local estate agents and landlords, and with the Home Office, to secure property within West Sussex. We are passionate about preventing our families spending time in temporary accommodation. You will be required to travel throughout the County, including to locations that are not always easily accessible by public transport. There is a regular and intrinsic requirement to communicate in English with members of the public. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Oct 28, 2025
Contract
Property Pathway and Sustainability Officer Chichester Contract £16.89 per hour Our client is looking for an experience Property Pathway and Sustainability Officer This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs Working pattern: Full time Working arrangement: Hybrid, with a minimum of 2 days required in office Successful candidate must hold a valid UK driving license. About the role: West Sussex County Council, whilst not a housing authority or provider of social housing, has a responsibility in supporting our refugee, resettled and migrant families to find appropriate and affordable accommodation within West Sussex. This role will sit within the property and accommodation structure strand, working collaboratively with teams within the Communities directorate, partners and District and Boroughs seeking and supporting families with finding appropriate housing. In this role, you will work to secure suitable residential accommodation, overcome barriers to housing, and prevent accommodation coming to a premature end. This is a varied role which includes working directly with refugee and migrant individuals and families to support their relocation to the UK. Strong working relationships will need to be formed with our local estate agents and landlords, and with the Home Office, to secure property within West Sussex. We are passionate about preventing our families spending time in temporary accommodation. You will be required to travel throughout the County, including to locations that are not always easily accessible by public transport. There is a regular and intrinsic requirement to communicate in English with members of the public. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
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