Our client is a respected and forward-thinking housing provider, known for delivering reliable, customer-focused property services. With a strong emphasis on quality, compliance and value for money, the organisation is entering an exciting phase of operational improvement and growth. Working closely with a supportive senior leadership team, this role offers the opportunity to take full operational control of a busy repairs function, with genuine scope to shape processes and drive performance. We are seeking an experienced Repairs Manager with a background in responsive repairs. You will lead a multi-skilled team to deliver high-quality works, strong first-time fix rates and excellent customer satisfaction, while managing budgets and ensuring full health and safety compliance. You will also oversee complex cases including disrepair and insurance claims, manage subcontractors, and use performance data to improve efficiency and value for money. This is a fantastic opportunity for a motivated operational leader to make a real impact within a growing and ambitious organisation. Ref: 4237AK
20/02/2026
Full time
Our client is a respected and forward-thinking housing provider, known for delivering reliable, customer-focused property services. With a strong emphasis on quality, compliance and value for money, the organisation is entering an exciting phase of operational improvement and growth. Working closely with a supportive senior leadership team, this role offers the opportunity to take full operational control of a busy repairs function, with genuine scope to shape processes and drive performance. We are seeking an experienced Repairs Manager with a background in responsive repairs. You will lead a multi-skilled team to deliver high-quality works, strong first-time fix rates and excellent customer satisfaction, while managing budgets and ensuring full health and safety compliance. You will also oversee complex cases including disrepair and insurance claims, manage subcontractors, and use performance data to improve efficiency and value for money. This is a fantastic opportunity for a motivated operational leader to make a real impact within a growing and ambitious organisation. Ref: 4237AK
We are currently recruiting for a Disrepair Project Manager for a leading Housing Association in London. The Repairs Project Manager is a key part of the team and specialises in the oversight and management of all aspects of disrepair and preventative disrepair projects. The role involves leading a team of property professionals to identify, assess and resolve disrepair and potential disrepair issues in a timely and cost-effective manner, ensuring the safety of our homes and improving our resident experience. The Ideal Candidate • Ensure your team are carrying out surveys and inspections in line with expectations and reports and condition photos are accurately recorded. • Effectively manage resources within your team, and the contractors and consultants working within your area to ensure projects are completed on time and to a high standard. • Coordinate and oversee the resolution of complex, and in jeopardy repair cases to reduce risk of disrepair and/or negative Ombudsman findings. Essential Experience of managing a high performing team in the repairs environment • Experience of managing complex, multi discipline projects • Excellent leadership, communication and problem-solving skills • Experience in formulating specifications, managing schedules of works and technical diagnosis • Experience of contractor management • Experience of writing and disseminating technical reports • Good understanding of the relevant legislation, statutory and regulatory requirements • Highly organised and motivated Desired Experience of managing repair, disrepair or legal projects • Relevant building management qualification • DEA/FRA assessor trained • Recognised HND technical qualification e.g. building surveying or member CIOB • Relevant project management qualification PRINCE2 or equivalent Hybrid working - 3 days in office Hours; Monday Friday 9am- 5pm. Pay rate; £198.66 - £262.72 per day Apply now for immediate consideration
20/02/2026
Contract
We are currently recruiting for a Disrepair Project Manager for a leading Housing Association in London. The Repairs Project Manager is a key part of the team and specialises in the oversight and management of all aspects of disrepair and preventative disrepair projects. The role involves leading a team of property professionals to identify, assess and resolve disrepair and potential disrepair issues in a timely and cost-effective manner, ensuring the safety of our homes and improving our resident experience. The Ideal Candidate • Ensure your team are carrying out surveys and inspections in line with expectations and reports and condition photos are accurately recorded. • Effectively manage resources within your team, and the contractors and consultants working within your area to ensure projects are completed on time and to a high standard. • Coordinate and oversee the resolution of complex, and in jeopardy repair cases to reduce risk of disrepair and/or negative Ombudsman findings. Essential Experience of managing a high performing team in the repairs environment • Experience of managing complex, multi discipline projects • Excellent leadership, communication and problem-solving skills • Experience in formulating specifications, managing schedules of works and technical diagnosis • Experience of contractor management • Experience of writing and disseminating technical reports • Good understanding of the relevant legislation, statutory and regulatory requirements • Highly organised and motivated Desired Experience of managing repair, disrepair or legal projects • Relevant building management qualification • DEA/FRA assessor trained • Recognised HND technical qualification e.g. building surveying or member CIOB • Relevant project management qualification PRINCE2 or equivalent Hybrid working - 3 days in office Hours; Monday Friday 9am- 5pm. Pay rate; £198.66 - £262.72 per day Apply now for immediate consideration
Are you ready to make a real difference in people's lives while building a rewarding career? At Freebridge Community Housing , we're passionate about creating safe, healthy homes for our residents-and we're looking for someone who shares that commitment. As a Junior Surveyor , you'll join a forward-thinking compliance team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter. This is more than a job-it's an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Freebridge, we empower our people to lead with purpose. You'll join an organisation that values belonging, ownership, and collaboration-where your voice matters and your impact is felt across our communities. We're proud of our inclusive, supportive culture and our commitment to professional development. What you'll be doing: Support improvements to homes by helping to identify and resolve damp, mould, and disrepair issues, ensuring residents live in safe, healthy environments. Carry out property surveys and inspections , using available tools and data to diagnose defects and recommend appropriate remedial works. Prepare clear and accurate survey reports , raise works orders, and liaise with contractors to ensure timely and effective resolutions. Work closely with residents, contractors, and internal teams , ensuring good communication, professionalism, and a strong customer-focused approach. Contribute to identifying root causes of recurring issues and support continuous service improvements by sharing insights and best practice. Promote safe working practices by following health & safety requirements and being aware of safeguarding concerns and resident vulnerability. What we're looking for: To be successful with your application, you'll need to show that you meet the following essential criteria: Knowledge & Experience: Practical experience in carrying out property surveys, diagnosing damp, mould, and general disrepair issues, with an understanding of key housing standards. Skills: Strong observational, analytical, and communication skills, with the ability to produce clear reports, use digital survey tools, and deliver a professional, customer-focused service when working with residents and contractors. Qualifications: Relevant hands-on experience within surveying, property maintenance, or restoration environments, with a willingness to work towards recognised qualifications such as HNC/HND, CSDB, CIOB, AssocRICS, or BDMA. Additional Requirements: Full UK driving licence, flexibility to travel, and a commitment to compliance and health & safety standards. What's in it for you? At Freebridge, we're appreciative of our team and we believe in empowering you to achieve your aspirations and dreams, both in your work and in your life. To help you achieve your goals, we offer a variety of core, including: Generous Holiday Leave: Enjoy 25 days holiday, plus bank holidays, increasing to 30 days after 5 years of service. Exclusive Employee Discounts: Access amazing deals through our Reward Gateway. Comprehensive Leave Policies: Enjoy 6 months full pay for maternity leave and 2 weeks full pay for paternity leave. Health and Wellbeing Support: Access physio and counselling services, along with an employee assistance programme. Charitable Leave: One day per year to volunteer for a cause you care about. Discounted Gym Membership: Stay fit with discounted membership at Alive Leisure. Work-life Balance: Enjoy an early finish on a Friday to kick-start your weekend! Pension Scheme: A company contributory pension scheme with generous employer contributions Diversity & Inclusion At Freebridge, diversity isn't just a value-it's a vital part of who we are. We're committed to creating a workplace where everyone feels they belong, and where every voice is heard, respected, and valued. We believe that embracing different backgrounds, experiences, and perspectives drives innovation and helps us better serve our communities. We are proud to foster an inclusive environment that empowers all colleagues to thrive. We ensure equal opportunities for everyone, regardless of age, disability, gender identity, race, religion or belief, sexual orientation, or any other protected characteristic. Discrimination has no place here. As part of our inclusive recruitment process, we're happy to make reasonable adjustments to support candidates in performing at their best. We also offer accessibility tours to help ensure a welcoming and comfortable experience from the very beginning. Compliance Your application will go through the following stages of assessment: Pre-screening - We will check that your CV meets the essential/eligibility criteria listed in the Skills & Experience section of this advert. On your CV, please clearly show how you meet the criteria above CV Review - Your CV, supporting documents and qualification notes will be reviewed by Freebridge hiring managers to determine eligibility for interview Interview - If invited to interview, you'll be assessed against the sift categories in the Skills & Experience section of this advert Feedback - Feedback will be provided post-interview. If successful, your application will be considered for offer. Please note feedback will only be provided if you attend an interview
20/02/2026
Full time
Are you ready to make a real difference in people's lives while building a rewarding career? At Freebridge Community Housing , we're passionate about creating safe, healthy homes for our residents-and we're looking for someone who shares that commitment. As a Junior Surveyor , you'll join a forward-thinking compliance team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter. This is more than a job-it's an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Freebridge, we empower our people to lead with purpose. You'll join an organisation that values belonging, ownership, and collaboration-where your voice matters and your impact is felt across our communities. We're proud of our inclusive, supportive culture and our commitment to professional development. What you'll be doing: Support improvements to homes by helping to identify and resolve damp, mould, and disrepair issues, ensuring residents live in safe, healthy environments. Carry out property surveys and inspections , using available tools and data to diagnose defects and recommend appropriate remedial works. Prepare clear and accurate survey reports , raise works orders, and liaise with contractors to ensure timely and effective resolutions. Work closely with residents, contractors, and internal teams , ensuring good communication, professionalism, and a strong customer-focused approach. Contribute to identifying root causes of recurring issues and support continuous service improvements by sharing insights and best practice. Promote safe working practices by following health & safety requirements and being aware of safeguarding concerns and resident vulnerability. What we're looking for: To be successful with your application, you'll need to show that you meet the following essential criteria: Knowledge & Experience: Practical experience in carrying out property surveys, diagnosing damp, mould, and general disrepair issues, with an understanding of key housing standards. Skills: Strong observational, analytical, and communication skills, with the ability to produce clear reports, use digital survey tools, and deliver a professional, customer-focused service when working with residents and contractors. Qualifications: Relevant hands-on experience within surveying, property maintenance, or restoration environments, with a willingness to work towards recognised qualifications such as HNC/HND, CSDB, CIOB, AssocRICS, or BDMA. Additional Requirements: Full UK driving licence, flexibility to travel, and a commitment to compliance and health & safety standards. What's in it for you? At Freebridge, we're appreciative of our team and we believe in empowering you to achieve your aspirations and dreams, both in your work and in your life. To help you achieve your goals, we offer a variety of core, including: Generous Holiday Leave: Enjoy 25 days holiday, plus bank holidays, increasing to 30 days after 5 years of service. Exclusive Employee Discounts: Access amazing deals through our Reward Gateway. Comprehensive Leave Policies: Enjoy 6 months full pay for maternity leave and 2 weeks full pay for paternity leave. Health and Wellbeing Support: Access physio and counselling services, along with an employee assistance programme. Charitable Leave: One day per year to volunteer for a cause you care about. Discounted Gym Membership: Stay fit with discounted membership at Alive Leisure. Work-life Balance: Enjoy an early finish on a Friday to kick-start your weekend! Pension Scheme: A company contributory pension scheme with generous employer contributions Diversity & Inclusion At Freebridge, diversity isn't just a value-it's a vital part of who we are. We're committed to creating a workplace where everyone feels they belong, and where every voice is heard, respected, and valued. We believe that embracing different backgrounds, experiences, and perspectives drives innovation and helps us better serve our communities. We are proud to foster an inclusive environment that empowers all colleagues to thrive. We ensure equal opportunities for everyone, regardless of age, disability, gender identity, race, religion or belief, sexual orientation, or any other protected characteristic. Discrimination has no place here. As part of our inclusive recruitment process, we're happy to make reasonable adjustments to support candidates in performing at their best. We also offer accessibility tours to help ensure a welcoming and comfortable experience from the very beginning. Compliance Your application will go through the following stages of assessment: Pre-screening - We will check that your CV meets the essential/eligibility criteria listed in the Skills & Experience section of this advert. On your CV, please clearly show how you meet the criteria above CV Review - Your CV, supporting documents and qualification notes will be reviewed by Freebridge hiring managers to determine eligibility for interview Interview - If invited to interview, you'll be assessed against the sift categories in the Skills & Experience section of this advert Feedback - Feedback will be provided post-interview. If successful, your application will be considered for offer. Please note feedback will only be provided if you attend an interview
Are you ready to make a real difference in people's lives while building a rewarding career? At Freebridge Community Housing , we're passionate about creating safe, healthy homes for our residents-and we're looking for someone who shares that commitment. As a Surveyor , you'll join a forward-thinking compliance team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter. This is more than a job-it's an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Freebridge, we empower our people to lead with purpose. You'll join an organisation that values belonging, ownership, and collaboration-where your voice matters and your impact is felt across our communities. We're proud of our inclusive, supportive culture and our commitment to professional development. What you'll be doing: Support improvements to homes by helping to identify and resolve damp, mould, and disrepair issues, ensuring residents live in safe, healthy environments. Carry out property surveys and inspections , using available tools and data to diagnose defects and recommend appropriate remedial works. Prepare clear and accurate survey reports , raise works orders, and liaise with contractors to ensure timely and effective resolutions. Work closely with residents, contractors, and internal teams , ensuring good communication, professionalism, and a strong customer-focused approach. Contribute to identifying root causes of recurring issues and support continuous service improvements by sharing insights and best practice. Promote safe working practices by following health & safety requirements and being aware of safeguarding concerns and resident vulnerability. What we're looking for: To be successful with your application, you'll need to show that you meet the following essential criteria: Knowledge & Experience: Practical experience in carrying out property surveys, diagnosing damp, mould, and general disrepair issues, with an understanding of key housing standards. Skills: Strong observational, analytical, and communication skills, with the ability to produce clear reports, use digital survey tools, and deliver a professional, customer-focused service when working with residents and contractors. Qualifications: Relevant hands-on experience within surveying, property maintenance, or restoration environments, with a willingness to work towards recognised qualifications such as HNC/HND, CSDB, CIOB, AssocRICS, or BDMA. Additional Requirements: Full UK driving licence, flexibility to travel, and a commitment to compliance and health & safety standards. What's in it for you? At Freebridge, we're appreciative of our team and we believe in empowering you to achieve your aspirations and dreams, both in your work and in your life. To help you achieve your goals, we offer a variety of core, including: Generous Holiday Leave: Enjoy 25 days holiday, plus bank holidays, increasing to 30 days after 5 years of service. Exclusive Employee Discounts: Access amazing deals through our Reward Gateway. Comprehensive Leave Policies: Enjoy 6 months full pay for maternity leave and 2 weeks full pay for paternity leave. Health and Wellbeing Support: Access physio and counselling services, along with an employee assistance programme. Charitable Leave: One day per year to volunteer for a cause you care about. Discounted Gym Membership: Stay fit with discounted membership at Alive Leisure. Work-life Balance: Enjoy an early finish on a Friday to kick-start your weekend! Pension Scheme: A company contributory pension scheme with generous employer contributions Diversity & Inclusion At Freebridge, diversity isn't just a value-it's a vital part of who we are. We're committed to creating a workplace where everyone feels they belong, and where every voice is heard, respected, and valued. We believe that embracing different backgrounds, experiences, and perspectives drives innovation and helps us better serve our communities. We are proud to foster an inclusive environment that empowers all colleagues to thrive. We ensure equal opportunities for everyone, regardless of age, disability, gender identity, race, religion or belief, sexual orientation, or any other protected characteristic. Discrimination has no place here. As part of our inclusive recruitment process, we're happy to make reasonable adjustments to support candidates in performing at their best. We also offer accessibility tours to help ensure a welcoming and comfortable experience from the very beginning. Compliance Your application will go through the following stages of assessment: Pre-screening - We will check that your CV meets the essential/eligibility criteria listed in the Skills & Experience section of this advert. On your CV, please clearly show how you meet the criteria above CV Review - Your CV, supporting documents and qualification notes will be reviewed by Freebridge hiring managers to determine eligibility for interview Interview - If invited to interview, you'll be assessed against the sift categories in the Skills & Experience section of this advert Feedback - Feedback will be provided post-interview. If successful, your application will be considered for offer. Please note feedback will only be provided if you attend an interview
20/02/2026
Full time
Are you ready to make a real difference in people's lives while building a rewarding career? At Freebridge Community Housing , we're passionate about creating safe, healthy homes for our residents-and we're looking for someone who shares that commitment. As a Surveyor , you'll join a forward-thinking compliance team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter. This is more than a job-it's an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Freebridge, we empower our people to lead with purpose. You'll join an organisation that values belonging, ownership, and collaboration-where your voice matters and your impact is felt across our communities. We're proud of our inclusive, supportive culture and our commitment to professional development. What you'll be doing: Support improvements to homes by helping to identify and resolve damp, mould, and disrepair issues, ensuring residents live in safe, healthy environments. Carry out property surveys and inspections , using available tools and data to diagnose defects and recommend appropriate remedial works. Prepare clear and accurate survey reports , raise works orders, and liaise with contractors to ensure timely and effective resolutions. Work closely with residents, contractors, and internal teams , ensuring good communication, professionalism, and a strong customer-focused approach. Contribute to identifying root causes of recurring issues and support continuous service improvements by sharing insights and best practice. Promote safe working practices by following health & safety requirements and being aware of safeguarding concerns and resident vulnerability. What we're looking for: To be successful with your application, you'll need to show that you meet the following essential criteria: Knowledge & Experience: Practical experience in carrying out property surveys, diagnosing damp, mould, and general disrepair issues, with an understanding of key housing standards. Skills: Strong observational, analytical, and communication skills, with the ability to produce clear reports, use digital survey tools, and deliver a professional, customer-focused service when working with residents and contractors. Qualifications: Relevant hands-on experience within surveying, property maintenance, or restoration environments, with a willingness to work towards recognised qualifications such as HNC/HND, CSDB, CIOB, AssocRICS, or BDMA. Additional Requirements: Full UK driving licence, flexibility to travel, and a commitment to compliance and health & safety standards. What's in it for you? At Freebridge, we're appreciative of our team and we believe in empowering you to achieve your aspirations and dreams, both in your work and in your life. To help you achieve your goals, we offer a variety of core, including: Generous Holiday Leave: Enjoy 25 days holiday, plus bank holidays, increasing to 30 days after 5 years of service. Exclusive Employee Discounts: Access amazing deals through our Reward Gateway. Comprehensive Leave Policies: Enjoy 6 months full pay for maternity leave and 2 weeks full pay for paternity leave. Health and Wellbeing Support: Access physio and counselling services, along with an employee assistance programme. Charitable Leave: One day per year to volunteer for a cause you care about. Discounted Gym Membership: Stay fit with discounted membership at Alive Leisure. Work-life Balance: Enjoy an early finish on a Friday to kick-start your weekend! Pension Scheme: A company contributory pension scheme with generous employer contributions Diversity & Inclusion At Freebridge, diversity isn't just a value-it's a vital part of who we are. We're committed to creating a workplace where everyone feels they belong, and where every voice is heard, respected, and valued. We believe that embracing different backgrounds, experiences, and perspectives drives innovation and helps us better serve our communities. We are proud to foster an inclusive environment that empowers all colleagues to thrive. We ensure equal opportunities for everyone, regardless of age, disability, gender identity, race, religion or belief, sexual orientation, or any other protected characteristic. Discrimination has no place here. As part of our inclusive recruitment process, we're happy to make reasonable adjustments to support candidates in performing at their best. We also offer accessibility tours to help ensure a welcoming and comfortable experience from the very beginning. Compliance Your application will go through the following stages of assessment: Pre-screening - We will check that your CV meets the essential/eligibility criteria listed in the Skills & Experience section of this advert. On your CV, please clearly show how you meet the criteria above CV Review - Your CV, supporting documents and qualification notes will be reviewed by Freebridge hiring managers to determine eligibility for interview Interview - If invited to interview, you'll be assessed against the sift categories in the Skills & Experience section of this advert Feedback - Feedback will be provided post-interview. If successful, your application will be considered for offer. Please note feedback will only be provided if you attend an interview
Repairs Supervisor: Lead Specialist £27/hr CIS + Van Hammersmith, West London ATTENTION: Proven Repairs Supervisor We Need Your Leadership in Hammersmith! Are you tired of job specs that sound the same We are looking for a Repairs Supervisor who is a true technical specialist and a hands-on problem solver. If you re currently overseeing day-to-day maintenance in Social Housing and are ready for a high-impact, high-reward contract, this is your next move. We are offering an immediate start based out of Hammersmith, West London , and recognise your expertise with a contract rate of £27 per hour (CIS) , plus a fully expensed Company Van and Fuel Card . We don't need a middle-manager; we need a proactive leader who thrives on quality and operational excellence across a dynamic responsive repairs program. The Hammersmith Portfolio: Your Impact Zone This role is centered in West London , managing a critical pipeline of Responsive Repairs and technical maintenance issues across a variety of properties. Your daily objective is simple: diagnose accurately, execute efficiently, and maintain the highest standards of safety and resident care. What You Will Own: Responsive Repair Mastery: Take charge of the full cycle of Day-to-Day Repairs , ensuring every job is completed first-time-fix where possible. You are the technical authority for your patch. Complex Defect Resolution: Act as the escalation point for technically challenging issues, including recurrent leaks, Damp and Mould cases, and formal Disrepair claims. You will drive the long-term solution, not just the patch-up. People & Performance Management: Supervise, mentor, and motivate a dedicated team of multi-trade operatives and contractors. Lead site meetings and ensure productivity and welfare are prioritized daily. Quality & Compliance (H&S): Conduct stringent Quality Inspections and audits across all worksites, strictly enforcing Health & Safety (H&S) protocols and ensuring all work adheres to technical specifications and relevant Schedule of Rates (SOR) coding. Customer Advocacy: Manage sensitive tenant interactions and complaints, ensuring that resident experience and Customer Satisfaction remain at the forefront of the repairs service delivery. The Essential Package We are committed to securing the best talent in the West London area. Contract Rate: £27.00 per hour (CIS) Benefits: Company Van and Fuel Card provided from day one. Contract Type: Temporary/Contract with strong potential for long-term engagement. Location: Hammersmith, West London base. Are You the Leader We Need Expertise: Proven experience as a Repairs Supervisor or Trade Foreman managing reactive maintenance within the Social Housing or contractor sector. Technical Knowledge: Deep understanding of building maintenance and refurbishment, with advanced skills in fault diagnosis and using SOR for accurate scoping. Safety Acumen: Current SSSTS or SMSTS qualification is essential. Logistics: Must hold a Full UK Driving Licence. If you are ready to take control of a high-profile repairs service in Hammersmith and command this rate, click APPLY NOW for an immediate interview.
19/02/2026
Full time
Repairs Supervisor: Lead Specialist £27/hr CIS + Van Hammersmith, West London ATTENTION: Proven Repairs Supervisor We Need Your Leadership in Hammersmith! Are you tired of job specs that sound the same We are looking for a Repairs Supervisor who is a true technical specialist and a hands-on problem solver. If you re currently overseeing day-to-day maintenance in Social Housing and are ready for a high-impact, high-reward contract, this is your next move. We are offering an immediate start based out of Hammersmith, West London , and recognise your expertise with a contract rate of £27 per hour (CIS) , plus a fully expensed Company Van and Fuel Card . We don't need a middle-manager; we need a proactive leader who thrives on quality and operational excellence across a dynamic responsive repairs program. The Hammersmith Portfolio: Your Impact Zone This role is centered in West London , managing a critical pipeline of Responsive Repairs and technical maintenance issues across a variety of properties. Your daily objective is simple: diagnose accurately, execute efficiently, and maintain the highest standards of safety and resident care. What You Will Own: Responsive Repair Mastery: Take charge of the full cycle of Day-to-Day Repairs , ensuring every job is completed first-time-fix where possible. You are the technical authority for your patch. Complex Defect Resolution: Act as the escalation point for technically challenging issues, including recurrent leaks, Damp and Mould cases, and formal Disrepair claims. You will drive the long-term solution, not just the patch-up. People & Performance Management: Supervise, mentor, and motivate a dedicated team of multi-trade operatives and contractors. Lead site meetings and ensure productivity and welfare are prioritized daily. Quality & Compliance (H&S): Conduct stringent Quality Inspections and audits across all worksites, strictly enforcing Health & Safety (H&S) protocols and ensuring all work adheres to technical specifications and relevant Schedule of Rates (SOR) coding. Customer Advocacy: Manage sensitive tenant interactions and complaints, ensuring that resident experience and Customer Satisfaction remain at the forefront of the repairs service delivery. The Essential Package We are committed to securing the best talent in the West London area. Contract Rate: £27.00 per hour (CIS) Benefits: Company Van and Fuel Card provided from day one. Contract Type: Temporary/Contract with strong potential for long-term engagement. Location: Hammersmith, West London base. Are You the Leader We Need Expertise: Proven experience as a Repairs Supervisor or Trade Foreman managing reactive maintenance within the Social Housing or contractor sector. Technical Knowledge: Deep understanding of building maintenance and refurbishment, with advanced skills in fault diagnosis and using SOR for accurate scoping. Safety Acumen: Current SSSTS or SMSTS qualification is essential. Logistics: Must hold a Full UK Driving Licence. If you are ready to take control of a high-profile repairs service in Hammersmith and command this rate, click APPLY NOW for an immediate interview.
Job Title: Technical Operation Manager Location: South london Contract: Permanent Salary: 55,000 - 60,000 Overview A leading social housing provider in South London is seeking an experienced Technical Operations Manager to oversee property services, including damp & mould, disrepair, fire safety, compliance, and contractor management. The ideal candidate will have a strong background in managing teams, ensuring statutory compliance, and driving service improvements. Key Responsibilities The Technical Operations Manager will lead a team of Surveyors, Property Services Officers, and Damp & Mould Coordinators. The role includes ensuring Awaab's Law compliance, managing investigations, triage, and repairs, and overseeing the Disrepair service, ensuring full legal and statutory adherence. This position will oversee fire safety compliance, including Fire Risk Assessments (FRAs), EICR, and LGSR services, coordinating with M&E teams for statutory testing and remedial works. The role also involves contractor management, overseeing procurement, tendering, onboarding, and performance management. You will be responsible for driving quality, cost control, and ensuring timely delivery of services. Maintaining accurate asset data and performance reporting, ensuring operational processes align with corporate and regulatory requirements. A key part of the role will be fostering a high-performance, resident-focused culture, and leading continuous improvement initiatives. Qualifications & Skills Strong experience in contract management, damp & mould, disrepair, and building safety. Knowledge of statutory compliance (Awaab's Law, FRAs, EICRs, LGSRs). Proficient in SORs and budget management. If you are an experienced Technical Operations Manager with a focus on compliance and high-quality service delivery, within the social housing sector, apply today! Tags: Techincal Operation Manager, Social Housing, Local Authority, Disrepair, Damp & Mould, FRA, M&E, Ops Manager
18/02/2026
Full time
Job Title: Technical Operation Manager Location: South london Contract: Permanent Salary: 55,000 - 60,000 Overview A leading social housing provider in South London is seeking an experienced Technical Operations Manager to oversee property services, including damp & mould, disrepair, fire safety, compliance, and contractor management. The ideal candidate will have a strong background in managing teams, ensuring statutory compliance, and driving service improvements. Key Responsibilities The Technical Operations Manager will lead a team of Surveyors, Property Services Officers, and Damp & Mould Coordinators. The role includes ensuring Awaab's Law compliance, managing investigations, triage, and repairs, and overseeing the Disrepair service, ensuring full legal and statutory adherence. This position will oversee fire safety compliance, including Fire Risk Assessments (FRAs), EICR, and LGSR services, coordinating with M&E teams for statutory testing and remedial works. The role also involves contractor management, overseeing procurement, tendering, onboarding, and performance management. You will be responsible for driving quality, cost control, and ensuring timely delivery of services. Maintaining accurate asset data and performance reporting, ensuring operational processes align with corporate and regulatory requirements. A key part of the role will be fostering a high-performance, resident-focused culture, and leading continuous improvement initiatives. Qualifications & Skills Strong experience in contract management, damp & mould, disrepair, and building safety. Knowledge of statutory compliance (Awaab's Law, FRAs, EICRs, LGSRs). Proficient in SORs and budget management. If you are an experienced Technical Operations Manager with a focus on compliance and high-quality service delivery, within the social housing sector, apply today! Tags: Techincal Operation Manager, Social Housing, Local Authority, Disrepair, Damp & Mould, FRA, M&E, Ops Manager
Umbrella rate - £21.35 Deadline - 9th March 2026 Role Purpose As an Accommodation Officer, you will manage a range of temporary accommodation properties, including PSLs (Private Sector Leases) for homeless households. Your responsibilities will include: Managing voids, lettings, tenancy management, repairs, and landlord liaison. Contract-managing temporary accommodation suppliers to ensure compliance. Inspecting properties once occupied to ensure they meet legal and local standards. Monitoring tenants in temporary accommodation to ensure authorised occupation and compliance with homelessness legislation. Advising households on housing options and supporting them to seek alternative housing. Providing guidance on safeguarding, well-being, employment, training, welfare rights, personal finance, hoarding, tenancy management, mediation, and life skills. Collaborating with all teams within Housing Needs to deliver coordinated services to homeless households. Job Context This role is vital in ensuring that homeless households live in safe, suitable accommodation and sustain their tenancies, reducing the risk of repeat homelessness. While there is no line management responsibility, you may assist or train new staff and represent the Council at external meetings. Generic Duties Demonstrate commitment to the Council's Equal Opportunities Policy and ensure its implementation in your work. Promote and comply with the Council's Health & Safety and Information Security policies. Participate in performance appraisals, development initiatives, and information management best practices. Maintain excellent customer service skills and communicate clearly with customers in English. Main Duties / Accountabilities Provide a holistic housing management service to tenants, including advice on managing and maintaining properties. Recommend tenancy terminations and implement legal proceedings, including Notices to Quit and court attendance. Investigate complaints, inter-household disputes, and service provision issues, coordinating remedial actions where necessary. Conduct regular inspections for Health & Safety compliance and manage repairs and maintenance. Advise tenants on housing options, temporary and permanent accommodation. Manage household departures, including secure storage or disposal of belongings. Respond to complaints, member enquiries, and correspondence, maintaining professional standards. Manage casework in line with tenancy and lease terms, providing clear guidance to tenants. Empower residents to make informed housing decisions. Complete accommodation sign-ups to minimise voids and rent loss. Negotiate with landlords, agents, and providers to secure suitable accommodation. Assist residents in applying for Discretionary Housing Payments. Maintain planned schedules of property visits and inspections. Act as lead case officer for tenancy support, welfare checks, and enforcement actions. Identify potential fraud or misuse of properties and implement appropriate enforcement. Profile tenants at risk of failing tenancies and develop support plans. Build partnerships with relevant agencies to support residents. Convene multi-agency meetings or case conferences. Address safeguarding concerns in line with Council policies. Deliver training to housing applicants to help them sustain tenancies. Support Help2Let landlords with tenancy management. Promote Help2Let services wherever possible. Contribute to team innovation, service development, and cohesion. Assist with tenant banding assessments in PSLs on Locata. Liaise with ASB, Enforcement, and Environmental Health teams. Ensure tenants have access to utilities when moving in. Assist Team Manager with compensation claims for disrepair/dilapidation. Assess properties for asbestos before contractor work. End main homeless duty for tenants evicted for breach or abandonment. Use of a car is required for duties and safety purposes. Selection Criteria - Knowledge, Skills & Experience Experience in front-facing roles interviewing and assessing clients' housing needs - Essential Experience managing complex casework - Essential Customer-focused service experience, resolving queries face-to-face or by phone - Essential Developing relationships with local stakeholders and partners - Essential Providing tenancy, housing, and leasehold advice - Essential Managing properties, dealing with anti-social behaviour and tenancy breaches - Essential Experience dealing with people in stressful situations - Essential Knowledge of welfare benefits - Essential Teamwork, initiative, flexibility, and positive approach - Essential Maintaining accurate records with attention to detail - Essential Effective numeracy skills, including assessing rent affordability - Essential Explaining complex housing and welfare issues to clients - Essential Qualifications Educated to degree level, equivalent qualification, or relevant work experience (Desirable) Other Requirements Travel for business purposes Full driving license and use of a car Work outside normal office hours occasionally Responsible for securing and managing organisational assets (laptop, mobile phone, etc.) If you think this job role is for you, please send your CV to
18/02/2026
Full time
Umbrella rate - £21.35 Deadline - 9th March 2026 Role Purpose As an Accommodation Officer, you will manage a range of temporary accommodation properties, including PSLs (Private Sector Leases) for homeless households. Your responsibilities will include: Managing voids, lettings, tenancy management, repairs, and landlord liaison. Contract-managing temporary accommodation suppliers to ensure compliance. Inspecting properties once occupied to ensure they meet legal and local standards. Monitoring tenants in temporary accommodation to ensure authorised occupation and compliance with homelessness legislation. Advising households on housing options and supporting them to seek alternative housing. Providing guidance on safeguarding, well-being, employment, training, welfare rights, personal finance, hoarding, tenancy management, mediation, and life skills. Collaborating with all teams within Housing Needs to deliver coordinated services to homeless households. Job Context This role is vital in ensuring that homeless households live in safe, suitable accommodation and sustain their tenancies, reducing the risk of repeat homelessness. While there is no line management responsibility, you may assist or train new staff and represent the Council at external meetings. Generic Duties Demonstrate commitment to the Council's Equal Opportunities Policy and ensure its implementation in your work. Promote and comply with the Council's Health & Safety and Information Security policies. Participate in performance appraisals, development initiatives, and information management best practices. Maintain excellent customer service skills and communicate clearly with customers in English. Main Duties / Accountabilities Provide a holistic housing management service to tenants, including advice on managing and maintaining properties. Recommend tenancy terminations and implement legal proceedings, including Notices to Quit and court attendance. Investigate complaints, inter-household disputes, and service provision issues, coordinating remedial actions where necessary. Conduct regular inspections for Health & Safety compliance and manage repairs and maintenance. Advise tenants on housing options, temporary and permanent accommodation. Manage household departures, including secure storage or disposal of belongings. Respond to complaints, member enquiries, and correspondence, maintaining professional standards. Manage casework in line with tenancy and lease terms, providing clear guidance to tenants. Empower residents to make informed housing decisions. Complete accommodation sign-ups to minimise voids and rent loss. Negotiate with landlords, agents, and providers to secure suitable accommodation. Assist residents in applying for Discretionary Housing Payments. Maintain planned schedules of property visits and inspections. Act as lead case officer for tenancy support, welfare checks, and enforcement actions. Identify potential fraud or misuse of properties and implement appropriate enforcement. Profile tenants at risk of failing tenancies and develop support plans. Build partnerships with relevant agencies to support residents. Convene multi-agency meetings or case conferences. Address safeguarding concerns in line with Council policies. Deliver training to housing applicants to help them sustain tenancies. Support Help2Let landlords with tenancy management. Promote Help2Let services wherever possible. Contribute to team innovation, service development, and cohesion. Assist with tenant banding assessments in PSLs on Locata. Liaise with ASB, Enforcement, and Environmental Health teams. Ensure tenants have access to utilities when moving in. Assist Team Manager with compensation claims for disrepair/dilapidation. Assess properties for asbestos before contractor work. End main homeless duty for tenants evicted for breach or abandonment. Use of a car is required for duties and safety purposes. Selection Criteria - Knowledge, Skills & Experience Experience in front-facing roles interviewing and assessing clients' housing needs - Essential Experience managing complex casework - Essential Customer-focused service experience, resolving queries face-to-face or by phone - Essential Developing relationships with local stakeholders and partners - Essential Providing tenancy, housing, and leasehold advice - Essential Managing properties, dealing with anti-social behaviour and tenancy breaches - Essential Experience dealing with people in stressful situations - Essential Knowledge of welfare benefits - Essential Teamwork, initiative, flexibility, and positive approach - Essential Maintaining accurate records with attention to detail - Essential Effective numeracy skills, including assessing rent affordability - Essential Explaining complex housing and welfare issues to clients - Essential Qualifications Educated to degree level, equivalent qualification, or relevant work experience (Desirable) Other Requirements Travel for business purposes Full driving license and use of a car Work outside normal office hours occasionally Responsible for securing and managing organisational assets (laptop, mobile phone, etc.) If you think this job role is for you, please send your CV to
Mechanical & Electrical Surveyor Barking & Dagenham Reside (B&D Reside) £45,000 - £55,000 Office & Site Based Goodman Masson are delighted to be exclusively partnering with B&D Reside to recruit a Mechanical & Electrical Surveyor to join their growing Compliance team. This is an excellent opportunity to join a forward-thinking organisation dedicated to delivering high-quality homes and services for residents across Barking & Dagenham. If you're a technically strong M&E professional who enjoys managing contractors, solving complex issues and making a real difference within social housing, this role offers both challenge and purpose. The Role Reporting to the Compliance Manager, you will play a key role in ensuring B&D Reside's mechanical and electrical assets remain safe, compliant and maintained to the highest standards. You will: Provide expert M&E technical advice across repairs, servicing and maintenance Diagnose issues, raise works orders and manage repairs from initial enquiry through to completion Oversee statutory compliance programmes including electrical, gas, lifts, fire systems, ventilation and water hygiene Manage and monitor cyclical servicing and inspection contracts Carry out pre- and post-inspections to ensure quality and contractor performance Specify and manage minor and major M&E works Monitor budgets, verify contractor invoices and ensure value for money Support the management of damp & mould cases and disrepair claims Act as the M&E technical lead for new build handovers into management Engage with residents and stakeholders to ensure excellent customer outcomes About You We are looking for a proactive and organised individual who thrives in a fast-paced environment and is confident managing multiple workstreams. You will have: HNC/HND (or equivalent) in Mechanical, Electrical or Building Services Engineering Experience within housing, construction, property maintenance or asset management Strong knowledge of M&E compliance and statutory requirements Experience managing contractors and overseeing programmes of work The ability to diagnose technical issues and produce clear reports Strong organisational skills and the ability to prioritise effectively Knowledge of new build handover processes A customer-focused approach with the ability to engage positively with residents Desirable: Professional membership (CIBSE, IET etc.), IOSH Managing Safely, knowledge of SOR, disrepair and damp & mould management, and familiarity with housing regulatory frameworks. Why Join B&D Reside? Be part of a growing organisation committed to quality homes and resident satisfaction Work within a collaborative and supportive team environment Play a key role in delivering safe, compliant and well-maintained homes Competitive salary of £45,000 - £55,000 If you're interested in this opportunity, please apply or contact Goodman Masson is managing this vacancy exclusively on behalf of B&D Reside.
16/02/2026
Full time
Mechanical & Electrical Surveyor Barking & Dagenham Reside (B&D Reside) £45,000 - £55,000 Office & Site Based Goodman Masson are delighted to be exclusively partnering with B&D Reside to recruit a Mechanical & Electrical Surveyor to join their growing Compliance team. This is an excellent opportunity to join a forward-thinking organisation dedicated to delivering high-quality homes and services for residents across Barking & Dagenham. If you're a technically strong M&E professional who enjoys managing contractors, solving complex issues and making a real difference within social housing, this role offers both challenge and purpose. The Role Reporting to the Compliance Manager, you will play a key role in ensuring B&D Reside's mechanical and electrical assets remain safe, compliant and maintained to the highest standards. You will: Provide expert M&E technical advice across repairs, servicing and maintenance Diagnose issues, raise works orders and manage repairs from initial enquiry through to completion Oversee statutory compliance programmes including electrical, gas, lifts, fire systems, ventilation and water hygiene Manage and monitor cyclical servicing and inspection contracts Carry out pre- and post-inspections to ensure quality and contractor performance Specify and manage minor and major M&E works Monitor budgets, verify contractor invoices and ensure value for money Support the management of damp & mould cases and disrepair claims Act as the M&E technical lead for new build handovers into management Engage with residents and stakeholders to ensure excellent customer outcomes About You We are looking for a proactive and organised individual who thrives in a fast-paced environment and is confident managing multiple workstreams. You will have: HNC/HND (or equivalent) in Mechanical, Electrical or Building Services Engineering Experience within housing, construction, property maintenance or asset management Strong knowledge of M&E compliance and statutory requirements Experience managing contractors and overseeing programmes of work The ability to diagnose technical issues and produce clear reports Strong organisational skills and the ability to prioritise effectively Knowledge of new build handover processes A customer-focused approach with the ability to engage positively with residents Desirable: Professional membership (CIBSE, IET etc.), IOSH Managing Safely, knowledge of SOR, disrepair and damp & mould management, and familiarity with housing regulatory frameworks. Why Join B&D Reside? Be part of a growing organisation committed to quality homes and resident satisfaction Work within a collaborative and supportive team environment Play a key role in delivering safe, compliant and well-maintained homes Competitive salary of £45,000 - £55,000 If you're interested in this opportunity, please apply or contact Goodman Masson is managing this vacancy exclusively on behalf of B&D Reside.
Property Inspector We are a large property company based in Luton providing housing to local authorities across London and the home counties. Due to our continued expansion, we have an immediate opportunity for a property inspector to join our dynamic team on a permanent basis. Working in the inspector and procurement department you will ideally have 1 year of experience in property management having worked in a busy office environment. The role is varied and very fast-paced. Working closely with our maintenance staff and property managers your duties would include and not be limited to: Liaise with tenants, Landlords, agents, contractors & maintenance staff Arrange and manage Property Inspections Upload documents onto database Complete Property inspections and update company systems New property checks ensure up to standard and ready to offer Complaint inspection ASB concerns Disrepair issues inspection after maintenance work completed to ensure satisfactory to return to the landlord You will be articulate, confident and quick thinking ,an amazing multi tasker who is highly organised. A self-starter who can prioritise their work load accordingly excellent trouble-shooter ,Excellent communication skills both written and verbal Computer literate. Full training will be provided Job Types: Full-time, Permanent Pay: From £27,000 per year Benefits: Additional leave for length of service Company vehicle Company events Profit sharing Schedule: Monday to Friday Overtime Supplemental pay types: Bonus scheme Performance bonus Licence/Certification: Driving Licence (required) Work Location: On the road
16/02/2026
Full time
Property Inspector We are a large property company based in Luton providing housing to local authorities across London and the home counties. Due to our continued expansion, we have an immediate opportunity for a property inspector to join our dynamic team on a permanent basis. Working in the inspector and procurement department you will ideally have 1 year of experience in property management having worked in a busy office environment. The role is varied and very fast-paced. Working closely with our maintenance staff and property managers your duties would include and not be limited to: Liaise with tenants, Landlords, agents, contractors & maintenance staff Arrange and manage Property Inspections Upload documents onto database Complete Property inspections and update company systems New property checks ensure up to standard and ready to offer Complaint inspection ASB concerns Disrepair issues inspection after maintenance work completed to ensure satisfactory to return to the landlord You will be articulate, confident and quick thinking ,an amazing multi tasker who is highly organised. A self-starter who can prioritise their work load accordingly excellent trouble-shooter ,Excellent communication skills both written and verbal Computer literate. Full training will be provided Job Types: Full-time, Permanent Pay: From £27,000 per year Benefits: Additional leave for length of service Company vehicle Company events Profit sharing Schedule: Monday to Friday Overtime Supplemental pay types: Bonus scheme Performance bonus Licence/Certification: Driving Licence (required) Work Location: On the road
I am looking for a Repairs Team Leader to work on behalf of the council in the Charnwood area working in a repairs and Maintenance team whilst working closely with the Responsive Repairs Manager. You will also work closely with a team of Mobile Working Planners, Area Surveyors and Support Officers. As a Team Leader in the Repairs and Maintenance Team you will ensure the team compliance records are kept up to date, order materials and mange the day to day operations of the team The Team Leader will receive: 24 P/H Long run of work The successful candidate will be expected to: Have experience dealing with disrepairs. Have experience in diagnosing damp and mould and remediating damp and mould issues. Manage a team of construction trades and oversee Health and Safety Manage productivity and performance, deal with customer queries and concerns. Work to a high standard You will need: Driving licence Relevant Team Leading/Supervisory experience working in a construction environment If you are looking to take the leap into a new and exciting role, get in touch with Jack on (url removed) or call (phone number removed)!
16/02/2026
Seasonal
I am looking for a Repairs Team Leader to work on behalf of the council in the Charnwood area working in a repairs and Maintenance team whilst working closely with the Responsive Repairs Manager. You will also work closely with a team of Mobile Working Planners, Area Surveyors and Support Officers. As a Team Leader in the Repairs and Maintenance Team you will ensure the team compliance records are kept up to date, order materials and mange the day to day operations of the team The Team Leader will receive: 24 P/H Long run of work The successful candidate will be expected to: Have experience dealing with disrepairs. Have experience in diagnosing damp and mould and remediating damp and mould issues. Manage a team of construction trades and oversee Health and Safety Manage productivity and performance, deal with customer queries and concerns. Work to a high standard You will need: Driving licence Relevant Team Leading/Supervisory experience working in a construction environment If you are looking to take the leap into a new and exciting role, get in touch with Jack on (url removed) or call (phone number removed)!
Operations Manager - Social Housing Refurbishment/Planned Maintenance Hemel Hempstead based (with travel) 80K - 95K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Hemel Hempstead. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 95,000 + Car/Allowance + Benefits.
14/02/2026
Full time
Operations Manager - Social Housing Refurbishment/Planned Maintenance Hemel Hempstead based (with travel) 80K - 95K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Hemel Hempstead. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 95,000 + Car/Allowance + Benefits.
Disrepair Manager - Surrey - Hybrid Working (expected average 1 to 2 days pw office, 3 - 4 days pw home) - c 55,000 starting salary - 36 hour working week - 35 days holiday (27 + bank 8 holidays) - Domestic Properties (social and leasehold housing) - Generous Pension Scheme, 2 to 1 employer contribution - Leading Employee Assistance Programme - Flexible Working, promoting a work-life balance - Permanent Position - Job Security with Career Progression opportunities . A leading charitable Housing Association who encourage personal development, offer great benefits and are a compassionate employer require a Disrepair Manager in Surrey to manage the effective delivery of complex and escalated repairs projects. Duties for the role of Disrepair Manager in Surrey include: To lead and manage a team of inspectors and surveyors ensuring close liaison between office-based staff and the mobile trades teams. To jointly control and report on a 2m budget. Manage a small team of inspectors, providing leadership for the team to ensure that staff develop their skills and are supported, but that there is also a strong culture of respect, performance and productivity. Ensure the delivery of appropriate surveying, inspection and remedial works, both in reaction to repairs and complaints, but also to include preventative inspections and works. All carried out to time, cost, quality and budget. Ensure that service users (tenants and leaseholders) are fully consulted about proposed works and remain engaged throughout the works and to satisfactory completion. Liaise closely with internal stakeholders to communicate repairs performance, identify opportunities for improving the effectiveness of the service and implementing these improvement plans effectively. Support the complaints procedure for the team and investigate and resolve complaints. Support the overall process of the repairs service by ensuring the team carry out quality pre and post inspections. Work collaboratively with the surveyors within the team and the Asset Manager to ensure the full range of surveying duties are delivered, including Estate Inspections, TDI surveys, mutual exchanges etc. Manage the damp and mould process, ensuring the surveyors carry out correct diagnosis before handover for remedial works. To apply for the role of Disrepair Manager in Surrey you should have the following skills and experience: CIOB or BSc in Building Surveying or HNC/HND, or RICS formal qualification or qualification in progress (or Equivalent) is desirable Knowledge and experience of the Construction or Maintenance Industry. Contract and financial management skills. Relevant technical qualifications, or ability to progress via CPD. Knowledge and experience of technical aspects of the contracts managed. Full UK driving licence and ability to travel. An excellent understanding of health and safety and CDM, and how it applies to your job Project management, financial and commercial understanding An assertive and pro-active approach to resolving technical and people issues and identifying improvements or resolutions Ability to advise trade staff and contractors about technical repairs solutions Ability to analyse data to formulate improvement plans. Benefits for the Disrepair Manager in Surrey include: Starting salary circa 55k Fantastic work/life balance with flexible working 35 days holiday (27 days + 8 bank holidays) 36 hour week Strong focus on learning and development, with opportunities to grow your skills and career Enhanced maternity, paternity, and adoption pay 2 to 1 employer pension contribution Funded health cash plan Extensive wellbeing support Voucher-based recognition scheme Retail discounts This is a unique opportunity for a Disrepair Manager in Surrey to join an organisation that genuinely cares for its people and offers some of the best benefits in the industry. So, if it is of interest, don't delay and apply today! Graham Rose is an employment business acting on behalf of our client
13/02/2026
Full time
Disrepair Manager - Surrey - Hybrid Working (expected average 1 to 2 days pw office, 3 - 4 days pw home) - c 55,000 starting salary - 36 hour working week - 35 days holiday (27 + bank 8 holidays) - Domestic Properties (social and leasehold housing) - Generous Pension Scheme, 2 to 1 employer contribution - Leading Employee Assistance Programme - Flexible Working, promoting a work-life balance - Permanent Position - Job Security with Career Progression opportunities . A leading charitable Housing Association who encourage personal development, offer great benefits and are a compassionate employer require a Disrepair Manager in Surrey to manage the effective delivery of complex and escalated repairs projects. Duties for the role of Disrepair Manager in Surrey include: To lead and manage a team of inspectors and surveyors ensuring close liaison between office-based staff and the mobile trades teams. To jointly control and report on a 2m budget. Manage a small team of inspectors, providing leadership for the team to ensure that staff develop their skills and are supported, but that there is also a strong culture of respect, performance and productivity. Ensure the delivery of appropriate surveying, inspection and remedial works, both in reaction to repairs and complaints, but also to include preventative inspections and works. All carried out to time, cost, quality and budget. Ensure that service users (tenants and leaseholders) are fully consulted about proposed works and remain engaged throughout the works and to satisfactory completion. Liaise closely with internal stakeholders to communicate repairs performance, identify opportunities for improving the effectiveness of the service and implementing these improvement plans effectively. Support the complaints procedure for the team and investigate and resolve complaints. Support the overall process of the repairs service by ensuring the team carry out quality pre and post inspections. Work collaboratively with the surveyors within the team and the Asset Manager to ensure the full range of surveying duties are delivered, including Estate Inspections, TDI surveys, mutual exchanges etc. Manage the damp and mould process, ensuring the surveyors carry out correct diagnosis before handover for remedial works. To apply for the role of Disrepair Manager in Surrey you should have the following skills and experience: CIOB or BSc in Building Surveying or HNC/HND, or RICS formal qualification or qualification in progress (or Equivalent) is desirable Knowledge and experience of the Construction or Maintenance Industry. Contract and financial management skills. Relevant technical qualifications, or ability to progress via CPD. Knowledge and experience of technical aspects of the contracts managed. Full UK driving licence and ability to travel. An excellent understanding of health and safety and CDM, and how it applies to your job Project management, financial and commercial understanding An assertive and pro-active approach to resolving technical and people issues and identifying improvements or resolutions Ability to advise trade staff and contractors about technical repairs solutions Ability to analyse data to formulate improvement plans. Benefits for the Disrepair Manager in Surrey include: Starting salary circa 55k Fantastic work/life balance with flexible working 35 days holiday (27 days + 8 bank holidays) 36 hour week Strong focus on learning and development, with opportunities to grow your skills and career Enhanced maternity, paternity, and adoption pay 2 to 1 employer pension contribution Funded health cash plan Extensive wellbeing support Voucher-based recognition scheme Retail discounts This is a unique opportunity for a Disrepair Manager in Surrey to join an organisation that genuinely cares for its people and offers some of the best benefits in the industry. So, if it is of interest, don't delay and apply today! Graham Rose is an employment business acting on behalf of our client
Operations Manager - Social Housing Refurbishment/Planned Maintenance Lincolnshire based (with travel) 75K - 82K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Lincolnshire. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Operations Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Project Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 82,000 + Car/Allowance + Benefits.
12/02/2026
Full time
Operations Manager - Social Housing Refurbishment/Planned Maintenance Lincolnshire based (with travel) 75K - 82K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Lincolnshire. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Operations Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Project Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 82,000 + Car/Allowance + Benefits.
Fortus Recruitment Group
New Barnet, Hertfordshire
Disrepair Supervisor Finchley Property Services Division Fortus Recruitment are currently representing a leading maintenance contractor who are seeking an experienced Disrepair Supervisor to join their Property Services division. This role is based in Finchley and sits on a newly awarded contract. Key Responsibilities Liaise with the works scheduling team and sub-contractors to ensure accurate job information, timely report submissions, appropriate work allocation, and invoicing. Carry out pre- and post-inspections to ensure works are completed to a high standard. Support the Service Delivery Manager (SDM) in overseeing contractors to ensure excellent service delivery. Identify and implement process improvements to enhance efficiency, control costs, and meet agreed targets. Provide data, reports, and management information (MI) to support quality control and budget monitoring. Monitor sub-contractor performance and attend monthly meetings. Liaise with internal and external stakeholders, including legal departments, client representatives, and local authorities. Manage day-to-day team administration. Attend client panels, consultations, and stakeholder meetings. Act as a key point of contact for customers, ensuring queries and complaints are resolved promptly and professionally. Skills, Qualifications & Experience Trade qualification (e.g., Plumbing, Carpentry, Electrical, or similar repairs sector trade). Proven specialist knowledge and/or experience in Legal Disrepair (essential). Previous supervisory experience, ideally within responsive repairs or minor works. Strong IT literacy, including MS Office (Excel, Word, PowerPoint, Outlook, Teams) and job management systems (Accuserv knowledge advantageous). Strong communication and interpersonal skills, both written and verbal. Numerate with good analytical skills and the ability to interpret data. Leadership and people management capability. Commercial awareness and understanding of cost efficiency. Resilient, able to work under pressure and meet deadlines. Proactive, hands-on, solutions-focused approach with a positive attitude. Strong customer focus and attention to detail. Experience managing specialist sub-contractors (preferred). Full, clean UK driving licence If you are interested in this position please apply or if you would like to have a confidential chat please call Josh Fenn at Fortus Recruitment Group. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employe
12/02/2026
Full time
Disrepair Supervisor Finchley Property Services Division Fortus Recruitment are currently representing a leading maintenance contractor who are seeking an experienced Disrepair Supervisor to join their Property Services division. This role is based in Finchley and sits on a newly awarded contract. Key Responsibilities Liaise with the works scheduling team and sub-contractors to ensure accurate job information, timely report submissions, appropriate work allocation, and invoicing. Carry out pre- and post-inspections to ensure works are completed to a high standard. Support the Service Delivery Manager (SDM) in overseeing contractors to ensure excellent service delivery. Identify and implement process improvements to enhance efficiency, control costs, and meet agreed targets. Provide data, reports, and management information (MI) to support quality control and budget monitoring. Monitor sub-contractor performance and attend monthly meetings. Liaise with internal and external stakeholders, including legal departments, client representatives, and local authorities. Manage day-to-day team administration. Attend client panels, consultations, and stakeholder meetings. Act as a key point of contact for customers, ensuring queries and complaints are resolved promptly and professionally. Skills, Qualifications & Experience Trade qualification (e.g., Plumbing, Carpentry, Electrical, or similar repairs sector trade). Proven specialist knowledge and/or experience in Legal Disrepair (essential). Previous supervisory experience, ideally within responsive repairs or minor works. Strong IT literacy, including MS Office (Excel, Word, PowerPoint, Outlook, Teams) and job management systems (Accuserv knowledge advantageous). Strong communication and interpersonal skills, both written and verbal. Numerate with good analytical skills and the ability to interpret data. Leadership and people management capability. Commercial awareness and understanding of cost efficiency. Resilient, able to work under pressure and meet deadlines. Proactive, hands-on, solutions-focused approach with a positive attitude. Strong customer focus and attention to detail. Experience managing specialist sub-contractors (preferred). Full, clean UK driving licence If you are interested in this position please apply or if you would like to have a confidential chat please call Josh Fenn at Fortus Recruitment Group. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employe
Axis Europe, part of Axis CLC, is a trusted property services specialist with 55+ years experience, employing over 1,500 people and supporting 250+ clients across the UK. We deliver repairs, planned maintenance, refurbishment, compliance and fire safety, combining local, responsive teams with the scale and stability of a national group. This role supports our long-term partnership with Notting Hill Genesis, one of London s largest housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly. The Role We re looking for an experienced Contracts Manager to lead the delivery of multiple housing maintenance contracts, ensuring performance, safety, quality and profitability targets are met. You ll manage operatives and subcontractors, ensuring that works are completed on time, to specification, and to Axis s high standards. The role combines operational delivery, client management and people leadership, ideal for someone who thrives in a fast-paced, results-driven environment. What You ll Do Lead the operational delivery of multiple repairs and maintenance contracts across housing portfolios. Manage and motivate teams of operatives and subcontractors to achieve KPIs, quality, compliance and safety targets. Build and maintain strong relationships with clients, residents and internal stakeholders. Oversee contract performance, financial results, compliance, and customer satisfaction. Monitor progress, quality and specification compliance through site inspections and performance reviews. Manage resources, programming and workflow to maximise efficiency and minimise disruption to residents. Ensure all works comply with Health & Safety legislation, RAMS and company procedures. Chair progress meetings, deliver toolbox talks and drive a culture of continuous improvement. Oversee contract variations, valuations and documentation, ensuring accurate financial reporting. Support commercial teams with forecasting, profitability reviews and business planning. Lead, mentor and develop your teams to achieve excellence in service delivery. Promote sustainability, compliance and equal opportunity across all operations. About You You re a results-focused leader with strong contract or operations management experience, and the ability to balance commercial performance with excellent service delivery. You have a solid technical understanding of repairs and maintenance and the confidence to build trusted relationships with clients, residents and your teams. Requirements Proven experience as a Contracts Manager/Project Manager) within social housing or property maintenance. Formal qualification and/or trade background within the construction industry. Strong understanding of repairs, maintenance and operational management principles. Proven ability to manage budgets, performance KPIs and multi-disciplinary teams. Knowledge of building safety, Health & Safety and compliance standards (IOSH / SMSTS / CSCS / Scaffold Management desirable). Excellent leadership, organisation and communication skills. IT literate with experience using management systems and reporting tools. Full UK driving licence and willingness to travel to sites. Clean DBS. Benefits Competitive salary (commensurate with experience) Company vehicle and fuel card 25 days annual leave + bank holidays Up to £2,000 colleague referral fee Long-service awards at key milestones Perkbox discounts on coffee, cinema, travel and wellbeing One paid volunteer day each year Ongoing training, development and real career progression, Axis promotes from within Our Commitment Many faces, One Axis. We re proud to be an equal opportunity employer. We value diversity and inclusion across all teams and welcome applications from all backgrounds. Adjustments will be made where needed. Apply Now If you re an experienced Contracts Manager looking to make an impact, leading dedicated teams, driving quality, and shaping service delivery in social housing, we d love to hear from you.
10/02/2026
Full time
Axis Europe, part of Axis CLC, is a trusted property services specialist with 55+ years experience, employing over 1,500 people and supporting 250+ clients across the UK. We deliver repairs, planned maintenance, refurbishment, compliance and fire safety, combining local, responsive teams with the scale and stability of a national group. This role supports our long-term partnership with Notting Hill Genesis, one of London s largest housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly. The Role We re looking for an experienced Contracts Manager to lead the delivery of multiple housing maintenance contracts, ensuring performance, safety, quality and profitability targets are met. You ll manage operatives and subcontractors, ensuring that works are completed on time, to specification, and to Axis s high standards. The role combines operational delivery, client management and people leadership, ideal for someone who thrives in a fast-paced, results-driven environment. What You ll Do Lead the operational delivery of multiple repairs and maintenance contracts across housing portfolios. Manage and motivate teams of operatives and subcontractors to achieve KPIs, quality, compliance and safety targets. Build and maintain strong relationships with clients, residents and internal stakeholders. Oversee contract performance, financial results, compliance, and customer satisfaction. Monitor progress, quality and specification compliance through site inspections and performance reviews. Manage resources, programming and workflow to maximise efficiency and minimise disruption to residents. Ensure all works comply with Health & Safety legislation, RAMS and company procedures. Chair progress meetings, deliver toolbox talks and drive a culture of continuous improvement. Oversee contract variations, valuations and documentation, ensuring accurate financial reporting. Support commercial teams with forecasting, profitability reviews and business planning. Lead, mentor and develop your teams to achieve excellence in service delivery. Promote sustainability, compliance and equal opportunity across all operations. About You You re a results-focused leader with strong contract or operations management experience, and the ability to balance commercial performance with excellent service delivery. You have a solid technical understanding of repairs and maintenance and the confidence to build trusted relationships with clients, residents and your teams. Requirements Proven experience as a Contracts Manager/Project Manager) within social housing or property maintenance. Formal qualification and/or trade background within the construction industry. Strong understanding of repairs, maintenance and operational management principles. Proven ability to manage budgets, performance KPIs and multi-disciplinary teams. Knowledge of building safety, Health & Safety and compliance standards (IOSH / SMSTS / CSCS / Scaffold Management desirable). Excellent leadership, organisation and communication skills. IT literate with experience using management systems and reporting tools. Full UK driving licence and willingness to travel to sites. Clean DBS. Benefits Competitive salary (commensurate with experience) Company vehicle and fuel card 25 days annual leave + bank holidays Up to £2,000 colleague referral fee Long-service awards at key milestones Perkbox discounts on coffee, cinema, travel and wellbeing One paid volunteer day each year Ongoing training, development and real career progression, Axis promotes from within Our Commitment Many faces, One Axis. We re proud to be an equal opportunity employer. We value diversity and inclusion across all teams and welcome applications from all backgrounds. Adjustments will be made where needed. Apply Now If you re an experienced Contracts Manager looking to make an impact, leading dedicated teams, driving quality, and shaping service delivery in social housing, we d love to hear from you.
Contract Supervisor - Social Housing Hammersmith 45,000 - 48,000 + company van & fuel card Here are Howells we are looking for a Contract Supervisor to work for a leading contractor within the Social Housing Sector. As a Social Housing Contract Supervisor, you will play a pivotal role in ensuring the efficient and effective management of our social housing units. You will be responsible for overseeing the maintenance and repair of properties, ensuring the safety and comfort of our residents. Responsibilities: Supervise and lead a team of maintenance technicians and contractors in responding to reactive maintenance requests. Inspect properties to identify repair and maintenance needs, ensuring compliance with safety and quality standards. Coordinate the allocation of work orders, scheduling repairs, and managing the team's daily activities Monitor budgets and costs, making recommendations for cost-effective solutions. Build positive relationships with residents and address their concerns promptly and professionally. Ensure compliance with all relevant health and safety regulations and company policies. Provide regular reports and updates to management regarding the status of maintenance operations. Ensure timely completion of work orders and KPI targets Manage and support workforce and subcontractors Conduct inspections, quality checks, and performance reviews Lead toolbox talks, team meetings, and client communications About the Role As a Contract Supervisor, you'll support the Project Lead and manage a team of administrators,operatives, and subcontractors. You'll ensure service delivery across Voids, Disrepair, Day-to-Day Repairs, and Planned Works, maintaining high standards and customer satisfaction. You'll also step up to lead the contract when needed. Qualifications: Trade-related qualificition SSSTS, Asbestos Awareness, Scaffold Inspections Skills: Leadership and team motivation Effective communication and problem-solving Strong IT and reporting skills Behaviours: Supportive, assertive, and organised Results-driven with a strong work ethic Excellent timekeeping and initiative Why Join WPS? Be part of a supportive and forward-thinking team Opportunity for career progression to Senior Supervisor or Operations Manager Make a meaningful impact in your community Proven experience in social housing or property maintenance, with a minimum of 1 years in a supervisory or leadership role. Knowledge of SOR codes Strong technical knowledge of building maintenance, repair, and renovation Understanding of health and safety regulations in housing maintenance. A valid driver's license and reliable transportation. Benefits: Competitive salary and benefits package. Opportunities for professional development and growth. A supportive and collaborative work environment. Making a positive impact on the lives of those in need of quality housing. If you are interested please call Julianne (phone number removed)
10/02/2026
Full time
Contract Supervisor - Social Housing Hammersmith 45,000 - 48,000 + company van & fuel card Here are Howells we are looking for a Contract Supervisor to work for a leading contractor within the Social Housing Sector. As a Social Housing Contract Supervisor, you will play a pivotal role in ensuring the efficient and effective management of our social housing units. You will be responsible for overseeing the maintenance and repair of properties, ensuring the safety and comfort of our residents. Responsibilities: Supervise and lead a team of maintenance technicians and contractors in responding to reactive maintenance requests. Inspect properties to identify repair and maintenance needs, ensuring compliance with safety and quality standards. Coordinate the allocation of work orders, scheduling repairs, and managing the team's daily activities Monitor budgets and costs, making recommendations for cost-effective solutions. Build positive relationships with residents and address their concerns promptly and professionally. Ensure compliance with all relevant health and safety regulations and company policies. Provide regular reports and updates to management regarding the status of maintenance operations. Ensure timely completion of work orders and KPI targets Manage and support workforce and subcontractors Conduct inspections, quality checks, and performance reviews Lead toolbox talks, team meetings, and client communications About the Role As a Contract Supervisor, you'll support the Project Lead and manage a team of administrators,operatives, and subcontractors. You'll ensure service delivery across Voids, Disrepair, Day-to-Day Repairs, and Planned Works, maintaining high standards and customer satisfaction. You'll also step up to lead the contract when needed. Qualifications: Trade-related qualificition SSSTS, Asbestos Awareness, Scaffold Inspections Skills: Leadership and team motivation Effective communication and problem-solving Strong IT and reporting skills Behaviours: Supportive, assertive, and organised Results-driven with a strong work ethic Excellent timekeeping and initiative Why Join WPS? Be part of a supportive and forward-thinking team Opportunity for career progression to Senior Supervisor or Operations Manager Make a meaningful impact in your community Proven experience in social housing or property maintenance, with a minimum of 1 years in a supervisory or leadership role. Knowledge of SOR codes Strong technical knowledge of building maintenance, repair, and renovation Understanding of health and safety regulations in housing maintenance. A valid driver's license and reliable transportation. Benefits: Competitive salary and benefits package. Opportunities for professional development and growth. A supportive and collaborative work environment. Making a positive impact on the lives of those in need of quality housing. If you are interested please call Julianne (phone number removed)
Surveyor Responsive Repairs 6-Month FTC £56,000 £60,000 South East London Build Recruitment are working with a resident-managed housing organisation to recruit an experienced Surveyor to support the delivery of responsive repairs and property maintenance services across a localised housing association in South East London. Reporting to the Responsive Repairs Manager, you ll manage responsive repairs contracts, oversee void works, control budgets, and handle a varied caseload including damp & mould, disrepair, fire door inspections, and complex repairs. You ll also monitor contractor performance, ensure compliance, and contribute to service improvements. Requirements: Proven surveying or property maintenance experience (social housing preferred) HNC/HND or equivalent in Building Surveying or Construction Strong diagnostic and specification skills Knowledge of building safety, compliance, and void inspections Confident communicator with good IT skills If you meet the requirements above and are available for a 6 month fixed term contract for a small housing association in a thriving London borough, we'd love to hear from you. Apply today or contact Elise at Build Recruitment for more information.
09/02/2026
Contract
Surveyor Responsive Repairs 6-Month FTC £56,000 £60,000 South East London Build Recruitment are working with a resident-managed housing organisation to recruit an experienced Surveyor to support the delivery of responsive repairs and property maintenance services across a localised housing association in South East London. Reporting to the Responsive Repairs Manager, you ll manage responsive repairs contracts, oversee void works, control budgets, and handle a varied caseload including damp & mould, disrepair, fire door inspections, and complex repairs. You ll also monitor contractor performance, ensure compliance, and contribute to service improvements. Requirements: Proven surveying or property maintenance experience (social housing preferred) HNC/HND or equivalent in Building Surveying or Construction Strong diagnostic and specification skills Knowledge of building safety, compliance, and void inspections Confident communicator with good IT skills If you meet the requirements above and are available for a 6 month fixed term contract for a small housing association in a thriving London borough, we'd love to hear from you. Apply today or contact Elise at Build Recruitment for more information.
We're recruiting a Housing Coordinator to play a key role in supporting the delivery of responsive repairs and maintenance services. This is a frontline role within the Housing service, focused on ensuring repairs are handled efficiently, legal obligations are met, and residents receive a high-quality service. You'll be responsible for coordinating repairs casework, liaising with contractors, and making sure urgent issues are resolved quickly and effectively. The role will be mostly remote working with occasional travel to the office required. The Role Monitor the housing repairs inbox and manage a wide range of repair-related enquiries. Raise purchase orders using NEC and Business World systems and process invoices promptly. Act as a first point of contact for tenants, calling residents to arrange inspections, provide updates, and resolve queries. Monitor live chat with the maintenance contractor (CARDO), dealing with issues such as access, contact details, and urgent requests. Provide contractors with key documentation including asbestos surveys and other compliance-related information. Collate and submit disrepair case information to the legal team. Raise and coordinate inspections for surveyors, ensuring residents are fully informed. Cover the evening rota alongside a designated manager, responding to emergency repair issues (with occasional commitments after 5pm). Submit out-of-hours repair reports to contractors. Work closely with internal housing teams and external contractors to ensure repairs are completed to a high standard and within agreed timescales. Key Requirements Strong background in housing repairs, maintenance, or compliance roles. Experience managing repair casework, including disrepair claims and legal submissions. Confident using housing IT systems such as NEC and Business World. Excellent communication skills, with the ability to explain repairs processes clearly to residents and contractors. Strong organisational skills with the ability to prioritise in a high-volume environment. Customer-focused approach, ensuring residents receive clear, timely, and professional service. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
06/02/2026
Contract
We're recruiting a Housing Coordinator to play a key role in supporting the delivery of responsive repairs and maintenance services. This is a frontline role within the Housing service, focused on ensuring repairs are handled efficiently, legal obligations are met, and residents receive a high-quality service. You'll be responsible for coordinating repairs casework, liaising with contractors, and making sure urgent issues are resolved quickly and effectively. The role will be mostly remote working with occasional travel to the office required. The Role Monitor the housing repairs inbox and manage a wide range of repair-related enquiries. Raise purchase orders using NEC and Business World systems and process invoices promptly. Act as a first point of contact for tenants, calling residents to arrange inspections, provide updates, and resolve queries. Monitor live chat with the maintenance contractor (CARDO), dealing with issues such as access, contact details, and urgent requests. Provide contractors with key documentation including asbestos surveys and other compliance-related information. Collate and submit disrepair case information to the legal team. Raise and coordinate inspections for surveyors, ensuring residents are fully informed. Cover the evening rota alongside a designated manager, responding to emergency repair issues (with occasional commitments after 5pm). Submit out-of-hours repair reports to contractors. Work closely with internal housing teams and external contractors to ensure repairs are completed to a high standard and within agreed timescales. Key Requirements Strong background in housing repairs, maintenance, or compliance roles. Experience managing repair casework, including disrepair claims and legal submissions. Confident using housing IT systems such as NEC and Business World. Excellent communication skills, with the ability to explain repairs processes clearly to residents and contractors. Strong organisational skills with the ability to prioritise in a high-volume environment. Customer-focused approach, ensuring residents receive clear, timely, and professional service. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Client Local Authoirity in Newham Job Title Resident Liaison Officer Pay Rate 300 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri) Duration Initial 3 month contract Location Hybrid Working- 2-3 days office based in Dockside, Newham Description Overall, Purpose of Job: To manage Newham Council's relationships with all residents, both tenants and leaseholders in the delivery of our investment programme of housing refurbishment projects so that the building works are delivered efficiently and to ensure residents are empowered through effective communication, consultation and resident choice so that resident satisfaction is maximised, overseeing and advising constructors and their resident liaison staff in respect of all matters relating to resident consultation and involvement. To undertake all responsibilities listed below: Resident Engagement & Communication Act as the main liaison between residents, contractors, and internal teams throughout the lifecycle of housing works (e.g. major works, compliance, planned maintenance, disrepair). Provide clear, timely, and accessible information to residents about upcoming works, timescales, access requirements, and potential disruption. Carry out pre-works visits, resident briefings, drop-ins, and post-completion follow-ups. Support vulnerable residents by identifying needs and ensuring reasonable adjustments are made. Issue Resolution & Customer Care Handle resident enquiries, concerns, and complaints professionally, resolving issues at first point of contact where possible. Escalate complex issues to the appropriate officer or contractor and track actions to resolution. Maintain accurate records of resident interactions, issues, and outcomes. Programme & Contractor Support Work closely with Project Managers and Surveyors to ensure resident considerations are built into delivery plans. Monitor contractor performance from a resident-experience perspective and provide feedback. Support access arrangements and minimise no-access cases. Monitoring & Reporting Keep logs of engagement activity, access issues, vulnerabilities, and complaints. Contribute to performance reporting, lessons learned, and service improvement initiatives. Ensure all engagement activity complies with council policies, equality duties, and health & safety requirements. Essential Experience working in a resident-facing or customer-focused role, ideally within housing, construction, or local authority services. Strong communication skills, with the ability to explain technical information clearly to non-technical audiences. Experience managing sensitive situations and resolving complaints or conflict. Good organisational skills and ability to manage multiple sites or workstreams. Competent IT skills (MS Outlook, Word, Excel, case management systems). Desirable Experience supporting capital works, major works, compliance programmes, or repairs services. Knowledge of social housing environments and tenant engagement best practice. Understanding of vulnerability, safeguarding, and equality considerations in housing services. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
06/02/2026
Contract
Client Local Authoirity in Newham Job Title Resident Liaison Officer Pay Rate 300 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri) Duration Initial 3 month contract Location Hybrid Working- 2-3 days office based in Dockside, Newham Description Overall, Purpose of Job: To manage Newham Council's relationships with all residents, both tenants and leaseholders in the delivery of our investment programme of housing refurbishment projects so that the building works are delivered efficiently and to ensure residents are empowered through effective communication, consultation and resident choice so that resident satisfaction is maximised, overseeing and advising constructors and their resident liaison staff in respect of all matters relating to resident consultation and involvement. To undertake all responsibilities listed below: Resident Engagement & Communication Act as the main liaison between residents, contractors, and internal teams throughout the lifecycle of housing works (e.g. major works, compliance, planned maintenance, disrepair). Provide clear, timely, and accessible information to residents about upcoming works, timescales, access requirements, and potential disruption. Carry out pre-works visits, resident briefings, drop-ins, and post-completion follow-ups. Support vulnerable residents by identifying needs and ensuring reasonable adjustments are made. Issue Resolution & Customer Care Handle resident enquiries, concerns, and complaints professionally, resolving issues at first point of contact where possible. Escalate complex issues to the appropriate officer or contractor and track actions to resolution. Maintain accurate records of resident interactions, issues, and outcomes. Programme & Contractor Support Work closely with Project Managers and Surveyors to ensure resident considerations are built into delivery plans. Monitor contractor performance from a resident-experience perspective and provide feedback. Support access arrangements and minimise no-access cases. Monitoring & Reporting Keep logs of engagement activity, access issues, vulnerabilities, and complaints. Contribute to performance reporting, lessons learned, and service improvement initiatives. Ensure all engagement activity complies with council policies, equality duties, and health & safety requirements. Essential Experience working in a resident-facing or customer-focused role, ideally within housing, construction, or local authority services. Strong communication skills, with the ability to explain technical information clearly to non-technical audiences. Experience managing sensitive situations and resolving complaints or conflict. Good organisational skills and ability to manage multiple sites or workstreams. Competent IT skills (MS Outlook, Word, Excel, case management systems). Desirable Experience supporting capital works, major works, compliance programmes, or repairs services. Knowledge of social housing environments and tenant engagement best practice. Understanding of vulnerability, safeguarding, and equality considerations in housing services. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Quantity Surveyor Cardiff Permanent Role: £45,000 We are looking for a detail-oriented Quantity Surveyor to join a team based in Cardiff. The successful Quantity Surveyor will be responsible for preparing cost estimates, analysing project requirements, and providing financial insights to support decision making throughout the project lifecycle. Projects could be K&Bs, disrepairs, fire damages, fire door install, fire sprinkler install, BISF EWI project and multi storey flat refurbishments. Key responsibilities for the Quantity Surveyor role: Develop and manage contract budgets and forecasts to ensure the financial control and profitability of allocated contracts. Develop, manage and extend commercial relationships with both new and existing clients. Act as project commercial focal point to ensure all project team members are aware of the key deliverables. Control WIP and Final Account Settlements to ensure effective project cash flow. Ensure effective RFI/CVI schedules are utilised and kept updated to manage commercial risk. Weekly site visits to monitor variations, assess progress towards expenditure and support the operational manager. Complete property surveys, provide dimensioned plans and enabling schedules as required. Produce monthly commercial reports as required. Experience for the role: HND/ HNC Level, in a relevant construction acknowledged course Previous experience within social housing Previous experience working with SOR Good working knowledge of forms of contact currently used within the building trade Microsoft packages, specifically Excel user ability to a good standard Benefits of the Quantity Surveyor role: 25 days holiday Enhanced maternity/paternity Salary sacrifice scheme to buy additional holiday Electric vehicle leasing with life assurance and Private medical (after 2yrs) If you are interested in applying for the Quantity Surveyor role, Apply now or contact Chelsie Fowler at Build Recruitment on (phone number removed) / (url removed) We ll take the time to understand your career history and motivations for a new role. We ll also take references and may ask for proof of eligibility to work in the UK. We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process. From there our commitment to you is all about being your career partner. We ll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking.
03/02/2026
Full time
Quantity Surveyor Cardiff Permanent Role: £45,000 We are looking for a detail-oriented Quantity Surveyor to join a team based in Cardiff. The successful Quantity Surveyor will be responsible for preparing cost estimates, analysing project requirements, and providing financial insights to support decision making throughout the project lifecycle. Projects could be K&Bs, disrepairs, fire damages, fire door install, fire sprinkler install, BISF EWI project and multi storey flat refurbishments. Key responsibilities for the Quantity Surveyor role: Develop and manage contract budgets and forecasts to ensure the financial control and profitability of allocated contracts. Develop, manage and extend commercial relationships with both new and existing clients. Act as project commercial focal point to ensure all project team members are aware of the key deliverables. Control WIP and Final Account Settlements to ensure effective project cash flow. Ensure effective RFI/CVI schedules are utilised and kept updated to manage commercial risk. Weekly site visits to monitor variations, assess progress towards expenditure and support the operational manager. Complete property surveys, provide dimensioned plans and enabling schedules as required. Produce monthly commercial reports as required. Experience for the role: HND/ HNC Level, in a relevant construction acknowledged course Previous experience within social housing Previous experience working with SOR Good working knowledge of forms of contact currently used within the building trade Microsoft packages, specifically Excel user ability to a good standard Benefits of the Quantity Surveyor role: 25 days holiday Enhanced maternity/paternity Salary sacrifice scheme to buy additional holiday Electric vehicle leasing with life assurance and Private medical (after 2yrs) If you are interested in applying for the Quantity Surveyor role, Apply now or contact Chelsie Fowler at Build Recruitment on (phone number removed) / (url removed) We ll take the time to understand your career history and motivations for a new role. We ll also take references and may ask for proof of eligibility to work in the UK. We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process. From there our commitment to you is all about being your career partner. We ll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking.