To deliver an effective technical and project management service relating to building safety and provide advice to internal and external customers. To support the delivery of programmes and projects that keep our customers safe. To monitor the performance of contractors and consultants to ensure works, projects, programmes and services are completed to requirements and regulatory standards. To assist in the investigation and resolution of complex complaints relating to building safety and associated works. What am I accountable for? To provide specialist technical support in relation to building safety and the major compliance areas of Fire, Legionella, Asbestos, Gas, Electrics and Lifts (FLAGEL). To work with the Head of Building Safety and the Building Safety Information Manager to deliver and maintain the requirements of the Building Safety Act. This includes the coordination and sign-off of all technical works and projects at our higher risk blocks, maintaining the safety case for each block and ensuring that Mandatory Occurrence Reports are submitted to the Building Safety Regulator when necessary. To design and specify high level and complex building safety works, obtain estimates, ensure permits to work / DSEAR are in place when necessary, oversee delivery, monitor project expenditure, ensure quality control, complete sign-off and obtain all necessary certification. To support the Building Safety Team with the delivery of planned programmes and responsive repairs, including working with specialist consultants to project manage complex component replacements and ensure all relevant legislation is being met. To undertake regular inspections and audits of the service contract / building safety contractors and provide management reports. To manage and investigate complex technical complaints relating to building safety or service contracts and provide dedicated technical support to the customers in our highrisk blocks. To support to the Development team in the delivery of new homes and attend site meetings & handovers, where necessary. To investigate and resolve CRM tasks, enquiries or complaints relating to building safety projects or services. To provide out of hours telephone cover on a rota basis as required and carry out other duties commensurate with the nature of the post as requested, at discretion of the line manager. To carry out all duties in accordance with our Equal opportunities policy, Health and safety policy, Policy on confidential reporting (whistleblowing) What do I need? Entry Requirements: Good standard of general education. A qualification in fire management and risk appraisal. A good understanding of building pathology and construction techniques. A strong understanding of the processes required in conducting stock condition surveys and building safety inspections. The ability to manage maintenance, complex repair, refurbishment and building safety projects. Knowledge of managing and inspecting all aspects of major works, responsive repairs, planned improvements, service and cyclical contracts. Knowledge of forms of contract and dealing with contractors as required. Good knowledge of building safety legislation, working in occupied buildings, and building regulations (particular ref to parts ASL,M and P). Experience of liaising with customers and occupants from small scale to large complex projects. A knowledge of party wall regulations and disrepair legal protocol. Ability to produce accurate written reports and communicate with customers and other lay persons in addition to building professionals A current knowledge of health and safety legislation and issues affecting all aspects of property maintenance, construction, repairs and refurbishment. Good understanding of Microsoft office suite, especially excel and word. Appropriate means of transport and the ability to undertake work related activities outside of core hours. A good understanding of the section 20 process. A good understanding of budgeting processes and standing orders. Proficient Requirements: A higher, further or professional education qualification in a building safety/construction related discipline. A sound knowledge of building construction technology, contract administration, statutory authorities and legal requirements. Thorough understanding of the Building Safety Act 2022. Knowledge of the role and procedures of the Building Safety Regulator. Knowledge and understanding of the Fire Safety (England) Regulations 2022 and accredited to conduct Fire Risk Assessments. Demonstrable knowledge of the Regulatory requirements relating to asbestos, gas, electrical, lifts and water management (legionella). A sound knowledge of building regulations, parts A, M, P and L. Expertise in a building construction, surveying or planned maintenance projects environment. Ability to understand and work with contract drawings, specifications, tender documentation and legislative documents. High level experience of budgetary control.
Oct 27, 2025
Full time
To deliver an effective technical and project management service relating to building safety and provide advice to internal and external customers. To support the delivery of programmes and projects that keep our customers safe. To monitor the performance of contractors and consultants to ensure works, projects, programmes and services are completed to requirements and regulatory standards. To assist in the investigation and resolution of complex complaints relating to building safety and associated works. What am I accountable for? To provide specialist technical support in relation to building safety and the major compliance areas of Fire, Legionella, Asbestos, Gas, Electrics and Lifts (FLAGEL). To work with the Head of Building Safety and the Building Safety Information Manager to deliver and maintain the requirements of the Building Safety Act. This includes the coordination and sign-off of all technical works and projects at our higher risk blocks, maintaining the safety case for each block and ensuring that Mandatory Occurrence Reports are submitted to the Building Safety Regulator when necessary. To design and specify high level and complex building safety works, obtain estimates, ensure permits to work / DSEAR are in place when necessary, oversee delivery, monitor project expenditure, ensure quality control, complete sign-off and obtain all necessary certification. To support the Building Safety Team with the delivery of planned programmes and responsive repairs, including working with specialist consultants to project manage complex component replacements and ensure all relevant legislation is being met. To undertake regular inspections and audits of the service contract / building safety contractors and provide management reports. To manage and investigate complex technical complaints relating to building safety or service contracts and provide dedicated technical support to the customers in our highrisk blocks. To support to the Development team in the delivery of new homes and attend site meetings & handovers, where necessary. To investigate and resolve CRM tasks, enquiries or complaints relating to building safety projects or services. To provide out of hours telephone cover on a rota basis as required and carry out other duties commensurate with the nature of the post as requested, at discretion of the line manager. To carry out all duties in accordance with our Equal opportunities policy, Health and safety policy, Policy on confidential reporting (whistleblowing) What do I need? Entry Requirements: Good standard of general education. A qualification in fire management and risk appraisal. A good understanding of building pathology and construction techniques. A strong understanding of the processes required in conducting stock condition surveys and building safety inspections. The ability to manage maintenance, complex repair, refurbishment and building safety projects. Knowledge of managing and inspecting all aspects of major works, responsive repairs, planned improvements, service and cyclical contracts. Knowledge of forms of contract and dealing with contractors as required. Good knowledge of building safety legislation, working in occupied buildings, and building regulations (particular ref to parts ASL,M and P). Experience of liaising with customers and occupants from small scale to large complex projects. A knowledge of party wall regulations and disrepair legal protocol. Ability to produce accurate written reports and communicate with customers and other lay persons in addition to building professionals A current knowledge of health and safety legislation and issues affecting all aspects of property maintenance, construction, repairs and refurbishment. Good understanding of Microsoft office suite, especially excel and word. Appropriate means of transport and the ability to undertake work related activities outside of core hours. A good understanding of the section 20 process. A good understanding of budgeting processes and standing orders. Proficient Requirements: A higher, further or professional education qualification in a building safety/construction related discipline. A sound knowledge of building construction technology, contract administration, statutory authorities and legal requirements. Thorough understanding of the Building Safety Act 2022. Knowledge of the role and procedures of the Building Safety Regulator. Knowledge and understanding of the Fire Safety (England) Regulations 2022 and accredited to conduct Fire Risk Assessments. Demonstrable knowledge of the Regulatory requirements relating to asbestos, gas, electrical, lifts and water management (legionella). A sound knowledge of building regulations, parts A, M, P and L. Expertise in a building construction, surveying or planned maintenance projects environment. Ability to understand and work with contract drawings, specifications, tender documentation and legislative documents. High level experience of budgetary control.
Job Title: FRA Supervisor Industry: Fire Protection Salary: 50,000 - 57,500 per annum Location: North West London Role Purpose: To ensure consequential works from fire risk assessments are delivered to a high quality standard, that time and cost is managed and compliance is monitored and controlled. To manage a team of trade staff delivering high volume FRA consequential works from inception to completion across a designated geographical or service area. Complete repairs from start to finish to a high standard of quality and customer satisfaction. Provide technical expertise, problem solving and advice on repairs and ensure solutions are achieved right first time. Example outcomes or objectives that this role will deliver: Responsible for collating and auditing all materials, specifications and components relating to Fire Door assemblies produced by the in-house team. Ensuring compliance with manufacturer's technical data sheets and against Third Party fire door certification scheme requirements. Responsible for the implementation of any changes to Fire Door assembly installation and product changes identified as a result of Third Party fire door certification requirements and external audits. To inspect, audit and sign off completed fire door installations to check for quality and adherence to Building Regulations, Third Party Fire Door Certification scheme requirements and industry good practice guidelines. Regular training and review of all trade staff engaged in Fire Door upgrade and installation activities and ensure competency of staff for specialised Fire Door installation work. Liaison with Joinery Shop Managers on the implementation and changes of products or methods for producing Fire Door Assemblies as required. Manage performance, productivity and value for money in a Right First Time (RFT) environment. Ensure systems and records are accurate and kept up to date in a timely manner in support of the delivery of repairs through the regular use of the Council's IT systems. Technical Knowledge and Experience: NVQ/City & Guilds or equivalent in a building trade. Extensive experience supervising a direct delivery workforce Experience of working in a high volume maintenance environment. Up to date understanding of health and safety responsibilities of a maintenance service. LON123
Oct 27, 2025
Full time
Job Title: FRA Supervisor Industry: Fire Protection Salary: 50,000 - 57,500 per annum Location: North West London Role Purpose: To ensure consequential works from fire risk assessments are delivered to a high quality standard, that time and cost is managed and compliance is monitored and controlled. To manage a team of trade staff delivering high volume FRA consequential works from inception to completion across a designated geographical or service area. Complete repairs from start to finish to a high standard of quality and customer satisfaction. Provide technical expertise, problem solving and advice on repairs and ensure solutions are achieved right first time. Example outcomes or objectives that this role will deliver: Responsible for collating and auditing all materials, specifications and components relating to Fire Door assemblies produced by the in-house team. Ensuring compliance with manufacturer's technical data sheets and against Third Party fire door certification scheme requirements. Responsible for the implementation of any changes to Fire Door assembly installation and product changes identified as a result of Third Party fire door certification requirements and external audits. To inspect, audit and sign off completed fire door installations to check for quality and adherence to Building Regulations, Third Party Fire Door Certification scheme requirements and industry good practice guidelines. Regular training and review of all trade staff engaged in Fire Door upgrade and installation activities and ensure competency of staff for specialised Fire Door installation work. Liaison with Joinery Shop Managers on the implementation and changes of products or methods for producing Fire Door Assemblies as required. Manage performance, productivity and value for money in a Right First Time (RFT) environment. Ensure systems and records are accurate and kept up to date in a timely manner in support of the delivery of repairs through the regular use of the Council's IT systems. Technical Knowledge and Experience: NVQ/City & Guilds or equivalent in a building trade. Extensive experience supervising a direct delivery workforce Experience of working in a high volume maintenance environment. Up to date understanding of health and safety responsibilities of a maintenance service. LON123
Commercial Manager Social Housing / Repairs & Maintenance Location: Slough (covering the surrounding area) Salary: Up to £90,000 car allowance benefits Type: Permanent, full-time About the Role We are recruiting a Commercial Manager for a leading social housing refurbishment contractor to oversee commercial activity in planned and reactive repairs for a local authority in the Slough area. You will manage P&L, budgets, margins, and cost control; lead pricing, estimating, and contract negotiations; build strong client and supplier relationships; ensure contracts are delivered to time, cost, and quality; monitor performance and KPIs; mentor junior staff; and mitigate commercial risks. What We re Looking For We re seeking someone with proven experience as a Commercial Manager in social housing or refurbishment contracting, strong financial acumen, experience managing P&L and margins, excellent stakeholder management, a strategic and proactive approach, and leadership capability. Professional qualifications (MRICS, CIOB, or equivalent) are a plus. What s On Offer Competitive salary up to £90,000, car allowance (or company car), comprehensive benefits package, and the chance to work on meaningful, community-driven projects with autonomy and senior responsibility.
Oct 27, 2025
Full time
Commercial Manager Social Housing / Repairs & Maintenance Location: Slough (covering the surrounding area) Salary: Up to £90,000 car allowance benefits Type: Permanent, full-time About the Role We are recruiting a Commercial Manager for a leading social housing refurbishment contractor to oversee commercial activity in planned and reactive repairs for a local authority in the Slough area. You will manage P&L, budgets, margins, and cost control; lead pricing, estimating, and contract negotiations; build strong client and supplier relationships; ensure contracts are delivered to time, cost, and quality; monitor performance and KPIs; mentor junior staff; and mitigate commercial risks. What We re Looking For We re seeking someone with proven experience as a Commercial Manager in social housing or refurbishment contracting, strong financial acumen, experience managing P&L and margins, excellent stakeholder management, a strategic and proactive approach, and leadership capability. Professional qualifications (MRICS, CIOB, or equivalent) are a plus. What s On Offer Competitive salary up to £90,000, car allowance (or company car), comprehensive benefits package, and the chance to work on meaningful, community-driven projects with autonomy and senior responsibility.
Role: Letting Property Manager Location: Harrogate Salary: £28,000 - £35,000 per annum depending on experience Hours: Monday to Friday 9.00am-5.30pm, 1 in 4 Saturday 9am-4pm About the role: Our client is an independent letting agency with a strong reputation for delivering a friendly, professional, and client focused service across residential lettings and property management. Combining traditional values with a forward thinking approach, their experienced team provides expertise across all aspects of lettings and property management. With a focus on integrity, development and growth, they are dedicated to providing a high quality service to landlords and tenants across North & West Yorkshire. They are now looking for a proactive, highly organised Property Manager with a genuine passion for property to join their expanding team. Covering dedicated regions, this role offers the chance to contribute to a growing agency and make a real impact in a supportive and dynamic environment. Key Responsibilities of the Lettings Property Manager: Serve as the main point of contact for all maintenance related enquiries via phone, email and the app. Coordinate between tenants, contractors and landlords to ensure timely resolution of maintenance issues. Submit accurate move in and move out meter readings to energy suppliers. Schedule and conduct property inspections, ensuring any necessary follow up or remedial works are arranged. Carry out tenant check in and check out appointments including negotiating deposit deductions and required works. Manage the schedule of safety certificates across the property portfolio, arranging all necessary inspections and compliance checks. Prepare comprehensive and detailed inventory reports for each property. Oversee tenancy renewals and rent reviews, handling all related administrative tasks. Maintain up to date and accurate records by uploading notes, certificates and invoices to the CRM system. Respond to property viewing enquiries, schedule appointments with prospective tenants and conduct viewings as needed, particularly during busy periods or to cover staff absence. Skills and Experience Required: Ideally, 2+ years of experience in a property maintenance role, preferably with an established network of reliable contractors in the area. Strong organisational skills with the ability to thrive in a fast paced, process oriented environment. A proactive and committed work ethic, with a hands on approach to problem solving. Exceptional attention to detail, ensuring high standards are maintained across all tasks. Excellent communication skills, both written and verbal. Able to build rapport quickly, manage expectations effectively and maintain positive client relationships. Confident using IT systems including CRM platforms and Microsoft Office. Must hold a full UK driving licence and have access to a personal vehicle. What's on Offer: Competitive salary of £28,000 to £35,000, depending on experience 25 days holiday, plus bank holidays Company pension If you are an experienced, enthusiastic Lettings Property Manager looking for your next challenge working for an independent letting agency, apply today! Our Guarantee Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match. Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.
Oct 27, 2025
Full time
Role: Letting Property Manager Location: Harrogate Salary: £28,000 - £35,000 per annum depending on experience Hours: Monday to Friday 9.00am-5.30pm, 1 in 4 Saturday 9am-4pm About the role: Our client is an independent letting agency with a strong reputation for delivering a friendly, professional, and client focused service across residential lettings and property management. Combining traditional values with a forward thinking approach, their experienced team provides expertise across all aspects of lettings and property management. With a focus on integrity, development and growth, they are dedicated to providing a high quality service to landlords and tenants across North & West Yorkshire. They are now looking for a proactive, highly organised Property Manager with a genuine passion for property to join their expanding team. Covering dedicated regions, this role offers the chance to contribute to a growing agency and make a real impact in a supportive and dynamic environment. Key Responsibilities of the Lettings Property Manager: Serve as the main point of contact for all maintenance related enquiries via phone, email and the app. Coordinate between tenants, contractors and landlords to ensure timely resolution of maintenance issues. Submit accurate move in and move out meter readings to energy suppliers. Schedule and conduct property inspections, ensuring any necessary follow up or remedial works are arranged. Carry out tenant check in and check out appointments including negotiating deposit deductions and required works. Manage the schedule of safety certificates across the property portfolio, arranging all necessary inspections and compliance checks. Prepare comprehensive and detailed inventory reports for each property. Oversee tenancy renewals and rent reviews, handling all related administrative tasks. Maintain up to date and accurate records by uploading notes, certificates and invoices to the CRM system. Respond to property viewing enquiries, schedule appointments with prospective tenants and conduct viewings as needed, particularly during busy periods or to cover staff absence. Skills and Experience Required: Ideally, 2+ years of experience in a property maintenance role, preferably with an established network of reliable contractors in the area. Strong organisational skills with the ability to thrive in a fast paced, process oriented environment. A proactive and committed work ethic, with a hands on approach to problem solving. Exceptional attention to detail, ensuring high standards are maintained across all tasks. Excellent communication skills, both written and verbal. Able to build rapport quickly, manage expectations effectively and maintain positive client relationships. Confident using IT systems including CRM platforms and Microsoft Office. Must hold a full UK driving licence and have access to a personal vehicle. What's on Offer: Competitive salary of £28,000 to £35,000, depending on experience 25 days holiday, plus bank holidays Company pension If you are an experienced, enthusiastic Lettings Property Manager looking for your next challenge working for an independent letting agency, apply today! Our Guarantee Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match. Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.
We re building thriving communities as one of the UK s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The Team Leader role The purpose of this role is to manage and supervise a team of Estate Operatives within a specified area to deliver high quality estate services and provide logistical support to the Contracts & Standards Manager. This role is part of the Property directorate where you'll help us to lead the way investing and maintaining 46,000 homes. This is a part time role of 19 hours per week. The salary on offer and benefits shown is the Full Time Equivalent. What you'll achieve as Team Leader Responsible for all aspects of staff management for the Estate Operatives, including recruitment, training, development, and performance/absence management Complete regular performance meetings with stakeholders, such as Contracts and Standards Managers, Property Managers, and Independent Living Scheme Managers, to monitor and discuss performance Ensure value for money with customers by ensuring a robust stock inventory process is followed for sundries such as weedkiller, cleaning products, gardening, and cleaning equipment, etc. Ensure that sufficient time is allocated to enable works to be completed to the expected standard Responsible for keeping the machinery and equipment asset register up to date to ensure that machinery and equipment is used, maintained, and serviced appropriately by regularly monitoring the condition of equipment To be accountable for ensuring personal protective equipment and machinery is ordered, distributed, and maintained, ensuring it is safe to use and that stocks of chemicals and equipment are stored appropriately and conforms to COSHH regulations. Ensure the Orbit s Health & Safety policy and procedures are followed by Estate Operatives. This will involve regular spot checks, inspections and audits of Estate Operatives and work practices Complete regular inspections, inventories, and audits of the condition of Estate Operatives equipment and vehicle, ensuring the safe and correct use and maintenance. To also provide the completed annex to the Property and Estates Coordinator to file Be part of the Out of Hours Rota What you'll bring to the Team Leader role Essential skills Must hold a current full UK driving licence and be willing to drive the association s vehicles, including vans and tipper transits Must have the capability to operate machinery and equipment such as petrol mowers, strimmers, floor cleaning apparatus and electric hand power tools. Experience of working in a similar or related environment or post Knowledge of estate-based service delivery and contract management Knowledge of British Standards, Codes of Practice, Health & safety and any other specialist trade and professional codes of practice relevant to Estate Services activities Desirable skills Experience of staff management Experience of Resource Scheduling systems Why Orbit? Choosing us means being rewarded in every sense. Here s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you re a student, graduate or experienced professional we ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We re proud to make a difference to people together. We re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offer We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
Oct 27, 2025
Full time
We re building thriving communities as one of the UK s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The Team Leader role The purpose of this role is to manage and supervise a team of Estate Operatives within a specified area to deliver high quality estate services and provide logistical support to the Contracts & Standards Manager. This role is part of the Property directorate where you'll help us to lead the way investing and maintaining 46,000 homes. This is a part time role of 19 hours per week. The salary on offer and benefits shown is the Full Time Equivalent. What you'll achieve as Team Leader Responsible for all aspects of staff management for the Estate Operatives, including recruitment, training, development, and performance/absence management Complete regular performance meetings with stakeholders, such as Contracts and Standards Managers, Property Managers, and Independent Living Scheme Managers, to monitor and discuss performance Ensure value for money with customers by ensuring a robust stock inventory process is followed for sundries such as weedkiller, cleaning products, gardening, and cleaning equipment, etc. Ensure that sufficient time is allocated to enable works to be completed to the expected standard Responsible for keeping the machinery and equipment asset register up to date to ensure that machinery and equipment is used, maintained, and serviced appropriately by regularly monitoring the condition of equipment To be accountable for ensuring personal protective equipment and machinery is ordered, distributed, and maintained, ensuring it is safe to use and that stocks of chemicals and equipment are stored appropriately and conforms to COSHH regulations. Ensure the Orbit s Health & Safety policy and procedures are followed by Estate Operatives. This will involve regular spot checks, inspections and audits of Estate Operatives and work practices Complete regular inspections, inventories, and audits of the condition of Estate Operatives equipment and vehicle, ensuring the safe and correct use and maintenance. To also provide the completed annex to the Property and Estates Coordinator to file Be part of the Out of Hours Rota What you'll bring to the Team Leader role Essential skills Must hold a current full UK driving licence and be willing to drive the association s vehicles, including vans and tipper transits Must have the capability to operate machinery and equipment such as petrol mowers, strimmers, floor cleaning apparatus and electric hand power tools. Experience of working in a similar or related environment or post Knowledge of estate-based service delivery and contract management Knowledge of British Standards, Codes of Practice, Health & safety and any other specialist trade and professional codes of practice relevant to Estate Services activities Desirable skills Experience of staff management Experience of Resource Scheduling systems Why Orbit? Choosing us means being rewarded in every sense. Here s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you re a student, graduate or experienced professional we ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We re proud to make a difference to people together. We re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offer We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
Facilities Manager Leeds Salary : 45k Our Client Our client is a specialist in operating small to large-scale living, commercial and mixed-use developments and commercial communities. They create thriving and sustainable communities that consistently outperform, delivering enhanced returns for their partners. This is an exciting opportunity to join their operational management team in Leeds as a Facilities Manager. The Role The Facilities Manager plays a pivotal role in ensuring the building operates successfully and has a direct impact on the resident journey. You will oversee and perform technical and mechanical work that ensures the building, apartments, grounds, amenities, and communal areas meet the highest standards of appearance, safety, and overall functionality. Responsibilities include: • Primary responsibilities include maintenance of the site including overall inspections, repairs, and general maintenance of the apartments and the interior/exterior of the building. • You will lead and manage the maintenance team by delegating, supervising, and directing the work of the department. You will ensure that Native meets its statutory obligations when operating the building. • You will oversee all resident reported maintenance but also ensures that PPMs are carried out in line with the building s requirements and that any required remedial works are instigated. To succeed in this role, you will: • Have proven experience in residential services, leasing, guest relations, hospitality, sales, or marketing that demonstrates a customer service and experience background. • Be proficiency in executing exceptional customer service within a customer facing role. • Have excellent written and spoken English. • Possess exceptional IT skills including MS Word, Excel & Outlook (training will be provided for our internal database system) • Have excellent relationship building skills, both with entirely new and long term residents and team members. • Be an efficient and organised individual with excellent communication skills and has a sensitive, professional and well-mannered nature. • Be able to work exceptionally well within a team dynamic and contributes to an established open culture. • Have the ability to follow company policies and procedures Benefits • Company Pension Scheme provided by NEST • Cycle to Work Scheme. • 24/7 Employee Assistance Programme • Westfield Health Cash Plan • Life Assurance • Referral Scheme • Paid Volunteer Time • 20% discount on Native Places stays! Inclusion & Diversity Our client believes their communities are stronger when people from all walks of life come together. They are committed to being an inclusive employer, creating an environment where everyone can thrive regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. Interested? If you re as passionate about people and beautiful buildings as our client is, they would love to hear from you.
Oct 27, 2025
Full time
Facilities Manager Leeds Salary : 45k Our Client Our client is a specialist in operating small to large-scale living, commercial and mixed-use developments and commercial communities. They create thriving and sustainable communities that consistently outperform, delivering enhanced returns for their partners. This is an exciting opportunity to join their operational management team in Leeds as a Facilities Manager. The Role The Facilities Manager plays a pivotal role in ensuring the building operates successfully and has a direct impact on the resident journey. You will oversee and perform technical and mechanical work that ensures the building, apartments, grounds, amenities, and communal areas meet the highest standards of appearance, safety, and overall functionality. Responsibilities include: • Primary responsibilities include maintenance of the site including overall inspections, repairs, and general maintenance of the apartments and the interior/exterior of the building. • You will lead and manage the maintenance team by delegating, supervising, and directing the work of the department. You will ensure that Native meets its statutory obligations when operating the building. • You will oversee all resident reported maintenance but also ensures that PPMs are carried out in line with the building s requirements and that any required remedial works are instigated. To succeed in this role, you will: • Have proven experience in residential services, leasing, guest relations, hospitality, sales, or marketing that demonstrates a customer service and experience background. • Be proficiency in executing exceptional customer service within a customer facing role. • Have excellent written and spoken English. • Possess exceptional IT skills including MS Word, Excel & Outlook (training will be provided for our internal database system) • Have excellent relationship building skills, both with entirely new and long term residents and team members. • Be an efficient and organised individual with excellent communication skills and has a sensitive, professional and well-mannered nature. • Be able to work exceptionally well within a team dynamic and contributes to an established open culture. • Have the ability to follow company policies and procedures Benefits • Company Pension Scheme provided by NEST • Cycle to Work Scheme. • 24/7 Employee Assistance Programme • Westfield Health Cash Plan • Life Assurance • Referral Scheme • Paid Volunteer Time • 20% discount on Native Places stays! Inclusion & Diversity Our client believes their communities are stronger when people from all walks of life come together. They are committed to being an inclusive employer, creating an environment where everyone can thrive regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. Interested? If you re as passionate about people and beautiful buildings as our client is, they would love to hear from you.
Civils Contracts Manager Location: Skelmersdale WN8 9UP Salary: £67K £75K per annum, DOE + Company Car or Car Allowance Job Type: Full time, Permanent At Stonbury we are a direct delivery specialist contractor for both the water industry and the broader water environment. We currently hold 29 frameworks and work with most of the UK s water companies and the Environment Agency and have held frameworks with Northumbrian Water for over 30 years. We re now seeking an ambitious and experienced Civils Contracts Manager to lead the growth and pipeline on a newly awarded framework with United Utilities. What you ll be doing As our Civils Contracts Manager you ll oversee a range of civils projects on the new Detailed Design and Build framework award working closely alongside our established delivery teams working for the same client. This is a new role where you ll be hands-on and build the team around you so we re looking for someone with that drive to develop themselves and their team. You will be responsible for leading and overseeing the team, managing civils projects from initial concept, ECI through to delivery and completion. Your focus will be on ensuring all project are delivered on time, within budget, and to the highest quality standards. In addition to this as our Civils Contract Manager you will be: • Utilise specialist civils experience and capability to oversee a wider team delivering complex civils schemes between the value of £100k-£5m. • Oversee the full project management function of the team, supporting where required, as appropriate to team size, contract value, and size of framework • Monitor project costs across all areas to ensure maintenance of margin • Ensure consistent project performance in line with client and company expectations for the area • Ensure a safe working environment through close collaboration with the SHWEQ department, ensuring teams complete and comply with all health and safety checks • Assist with root cause analysis where required and work with the management team to resolve problems • Accountable for ensuring RAMS and CPPs are in place and adhered to • Oversee temporary works, appointing coordinators where necessary • Developing and managing project schedules, budgets, and resources • Manage labour allocations, ensuring there are sufficient civils teams • Have active involvement in the BRMR, working closely with the Commercial team Who we re looking for • Previous experience working within the water industry • Extensive experience in managing and delivering civils projects from conception through to completion • Experience in managing civils pre-construction processes, creating a scope of works, supporting on tenders and producing programs • Strong understanding of quality assurance, CDM regulations and Regulations • Experience with temporary works management • Proven experience leading and mentoring civils team or business unit • Experience in writing RAMS and CPPs • Ability to identify and manage risks, ensuring compliance with safe systems of work What we re offering • Up to £75k plus a Company Car or Car Allowance • Countless training and advancement opportunities • Benifex Platform - including the Technology Scheme, Dental Plan, and the Bike Scheme • 24 days annual leave, rising to 25 after two years, with the option to buy additional days • Private Medical Insurance • Income protection • Life assurance • 6% employer pension contribution. Our vision is to be the best water and environment sustainability specialist. Click on APPLY today! No agencies please.
Oct 27, 2025
Full time
Civils Contracts Manager Location: Skelmersdale WN8 9UP Salary: £67K £75K per annum, DOE + Company Car or Car Allowance Job Type: Full time, Permanent At Stonbury we are a direct delivery specialist contractor for both the water industry and the broader water environment. We currently hold 29 frameworks and work with most of the UK s water companies and the Environment Agency and have held frameworks with Northumbrian Water for over 30 years. We re now seeking an ambitious and experienced Civils Contracts Manager to lead the growth and pipeline on a newly awarded framework with United Utilities. What you ll be doing As our Civils Contracts Manager you ll oversee a range of civils projects on the new Detailed Design and Build framework award working closely alongside our established delivery teams working for the same client. This is a new role where you ll be hands-on and build the team around you so we re looking for someone with that drive to develop themselves and their team. You will be responsible for leading and overseeing the team, managing civils projects from initial concept, ECI through to delivery and completion. Your focus will be on ensuring all project are delivered on time, within budget, and to the highest quality standards. In addition to this as our Civils Contract Manager you will be: • Utilise specialist civils experience and capability to oversee a wider team delivering complex civils schemes between the value of £100k-£5m. • Oversee the full project management function of the team, supporting where required, as appropriate to team size, contract value, and size of framework • Monitor project costs across all areas to ensure maintenance of margin • Ensure consistent project performance in line with client and company expectations for the area • Ensure a safe working environment through close collaboration with the SHWEQ department, ensuring teams complete and comply with all health and safety checks • Assist with root cause analysis where required and work with the management team to resolve problems • Accountable for ensuring RAMS and CPPs are in place and adhered to • Oversee temporary works, appointing coordinators where necessary • Developing and managing project schedules, budgets, and resources • Manage labour allocations, ensuring there are sufficient civils teams • Have active involvement in the BRMR, working closely with the Commercial team Who we re looking for • Previous experience working within the water industry • Extensive experience in managing and delivering civils projects from conception through to completion • Experience in managing civils pre-construction processes, creating a scope of works, supporting on tenders and producing programs • Strong understanding of quality assurance, CDM regulations and Regulations • Experience with temporary works management • Proven experience leading and mentoring civils team or business unit • Experience in writing RAMS and CPPs • Ability to identify and manage risks, ensuring compliance with safe systems of work What we re offering • Up to £75k plus a Company Car or Car Allowance • Countless training and advancement opportunities • Benifex Platform - including the Technology Scheme, Dental Plan, and the Bike Scheme • 24 days annual leave, rising to 25 after two years, with the option to buy additional days • Private Medical Insurance • Income protection • Life assurance • 6% employer pension contribution. Our vision is to be the best water and environment sustainability specialist. Click on APPLY today! No agencies please.
Role: Letting Property Manager Location: Ilkley Salary: £28,000 - £35,000 per annum depending on experience Hours: Monday to Friday 9.00am-5.30pm, 1 in 4 Saturday 9am-4pm About the role: Our client is an independent letting agency with a strong reputation for delivering a friendly, professional and client focused service across residential lettings and property management. Combining traditional values with a forward thinking approach, their experienced team provides expertise across all aspects of lettings and property management. With a focus on integrity, development and growth, they are dedicated to providing a high quality service to landlords and tenants across West & North Yorkshire. They are now looking for a proactive, highly organised Property Manager with a genuine passion for property to join their expanding team. Covering dedicated regions, this role offers the chance to contribute to a growing agency and make a real impact in a supportive and dynamic environment. Key Responsibilities of the Lettings Property Manager: Serve as the main point of contact for all maintenance related enquiries via phone, email and the app. Coordinate between tenants, contractors and landlords to ensure timely resolution of maintenance issues. Submit accurate move in and move out meter readings to energy suppliers. Schedule and conduct property inspections, ensuring any necessary follow up or remedial works are arranged. Carry out tenant check in and check out appointments including negotiating deposit deductions and required works. Manage the schedule of safety certificates across the property portfolio, arranging all necessary inspections and compliance checks. Prepare comprehensive and detailed inventory reports for each property. Oversee tenancy renewals and rent reviews, handling all related administrative tasks. Maintain up to date and accurate records by uploading notes, certificates and invoices to the CRM system. Respond to property viewing enquiries, schedule appointments with prospective tenants and conduct viewings as needed, particularly during busy periods or to cover staff absence. Skills and Experience Required: Ideally, 2+ years of experience in a property maintenance role, preferably with an established network of reliable contractors in the area. Strong organisational skills with the ability to thrive in a fast paced, process oriented environment. A proactive and committed work ethic, with a hands on approach to problem solving. Exceptional attention to detail, ensuring high standards are maintained across all tasks. Excellent communication skills, both written and verbal. Able to build rapport quickly, manage expectations effectively and maintain positive client relationships. Confident using IT systems including CRM platforms and Microsoft Office. Must hold a full UK driving licence and have access to a personal vehicle. What's on Offer: Competitive salary of £28,000 to £35,000, depending on experience 25 days holiday, plus bank holidays Company pension If you are an experienced, enthusiastic Lettings Property Manager looking for your next challenge working for an independent letting agency, apply today! Our Guarantee Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match. Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.
Oct 27, 2025
Full time
Role: Letting Property Manager Location: Ilkley Salary: £28,000 - £35,000 per annum depending on experience Hours: Monday to Friday 9.00am-5.30pm, 1 in 4 Saturday 9am-4pm About the role: Our client is an independent letting agency with a strong reputation for delivering a friendly, professional and client focused service across residential lettings and property management. Combining traditional values with a forward thinking approach, their experienced team provides expertise across all aspects of lettings and property management. With a focus on integrity, development and growth, they are dedicated to providing a high quality service to landlords and tenants across West & North Yorkshire. They are now looking for a proactive, highly organised Property Manager with a genuine passion for property to join their expanding team. Covering dedicated regions, this role offers the chance to contribute to a growing agency and make a real impact in a supportive and dynamic environment. Key Responsibilities of the Lettings Property Manager: Serve as the main point of contact for all maintenance related enquiries via phone, email and the app. Coordinate between tenants, contractors and landlords to ensure timely resolution of maintenance issues. Submit accurate move in and move out meter readings to energy suppliers. Schedule and conduct property inspections, ensuring any necessary follow up or remedial works are arranged. Carry out tenant check in and check out appointments including negotiating deposit deductions and required works. Manage the schedule of safety certificates across the property portfolio, arranging all necessary inspections and compliance checks. Prepare comprehensive and detailed inventory reports for each property. Oversee tenancy renewals and rent reviews, handling all related administrative tasks. Maintain up to date and accurate records by uploading notes, certificates and invoices to the CRM system. Respond to property viewing enquiries, schedule appointments with prospective tenants and conduct viewings as needed, particularly during busy periods or to cover staff absence. Skills and Experience Required: Ideally, 2+ years of experience in a property maintenance role, preferably with an established network of reliable contractors in the area. Strong organisational skills with the ability to thrive in a fast paced, process oriented environment. A proactive and committed work ethic, with a hands on approach to problem solving. Exceptional attention to detail, ensuring high standards are maintained across all tasks. Excellent communication skills, both written and verbal. Able to build rapport quickly, manage expectations effectively and maintain positive client relationships. Confident using IT systems including CRM platforms and Microsoft Office. Must hold a full UK driving licence and have access to a personal vehicle. What's on Offer: Competitive salary of £28,000 to £35,000, depending on experience 25 days holiday, plus bank holidays Company pension If you are an experienced, enthusiastic Lettings Property Manager looking for your next challenge working for an independent letting agency, apply today! Our Guarantee Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match. Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.
Our client, a well-established independent Lettings Agent in the Leeds area, is seeking a Property Manager to join their team. The role will be working in a friendly team, offering a varied workload including Property Management, check ins / out and inspections Working hours for the successful Property Manager: Monday to Friday 1 in 3 Saturday mornings As a Property Manager you will be offered: £26,500 - £33,000 Basic salary (dependent on experience) OTE upto £35,000 Requirements for the role of Property Manager: Highly organised and a positive work ethic Ability to work well under pressure and problem-solve A great attitude and ability to deliver a high quality of work Be able to work well as part of a team and individually The responsibilities of the role as a Property Manager: Managing a Portfolio of Properties Instructing contractors, scheduling appointments, liaising with tenants/suppliers, and following up on outstanding works. Handling general queries, resolving maintenance issues, and maintaining ongoing relationships. Visiting properties and conducting routine inspections. Check ins and Check outs
Oct 27, 2025
Full time
Our client, a well-established independent Lettings Agent in the Leeds area, is seeking a Property Manager to join their team. The role will be working in a friendly team, offering a varied workload including Property Management, check ins / out and inspections Working hours for the successful Property Manager: Monday to Friday 1 in 3 Saturday mornings As a Property Manager you will be offered: £26,500 - £33,000 Basic salary (dependent on experience) OTE upto £35,000 Requirements for the role of Property Manager: Highly organised and a positive work ethic Ability to work well under pressure and problem-solve A great attitude and ability to deliver a high quality of work Be able to work well as part of a team and individually The responsibilities of the role as a Property Manager: Managing a Portfolio of Properties Instructing contractors, scheduling appointments, liaising with tenants/suppliers, and following up on outstanding works. Handling general queries, resolving maintenance issues, and maintaining ongoing relationships. Visiting properties and conducting routine inspections. Check ins and Check outs
To deliver an effective technical and project management service relating to building safety and provide advice to internal and external customers. To support the delivery of programmes and projects that keep our customers safe. To monitor the performance of contractors and consultants to ensure works, projects, programmes and services are completed to requirements and regulatory standards. To assist in the investigation and resolution of complex complaints relating to building safety and associated works. What am I accountable for? * To provide specialist technical support in relation to building safety and the major compliance areas of Fire, Legionella, Asbestos, Gas, Electrics and Lifts (FLAGEL). * To work with the Head of Building Safety and the Building Safety Information Manager to deliver and maintain the requirements of the Building Safety Act. This includes the coordination and sign-off of all technical works and projects at our higher risk blocks, maintaining the safety case for each block and ensuring that Mandatory Occurrence Reports are submitted to the Building Safety Regulator when necessary. * To design and specify high level and complex building safety works, obtain estimates, ensure permits to work/DSEAR are in place when necessary, oversee delivery, monitor project expenditure, ensure quality control, complete sign-off and obtain all necessary certification. * To support the Building Safety Team with the delivery of planned programmes and responsive repairs, including working with specialist consultants to project manage complex component replacements and ensure all relevant legislation is being met. * To undertake regular inspections and audits of the service contract/building safety contractors and provide management reports. * To manage and investigate complex technical complaints relating to building safety or service contracts and provide dedicated technical support to the customers in our highrisk blocks. * To support to the Development team in the delivery of new homes and attend site meetings & handovers, where necessary. * To investigate and resolve CRM tasks, enquiries or complaints relating to building safety projects or services. * To provide out of hours telephone cover on a rota basis as required and carry out other duties commensurate with the nature of the post as requested, at discretion of the line manager. * To carry out all duties in accordance with our Equal opportunities policy, Health and safety policy, Policy on confidential reporting (whistleblowing) What do I need? Entry Requirements: Good standard of general education. A qualification in fire management and risk appraisal. A good understanding of building pathology and construction techniques. A strong understanding of the processes required in conducting stock condition surveys and building safety inspections. The ability to manage maintenance, complex repair, refurbishment and building safety projects. Knowledge of managing and inspecting all aspects of major works, responsive repairs, planned improvements, service and cyclical contracts. Knowledge of forms of contract and dealing with contractors as required. Good knowledge of building safety legislation, working in occupied buildings, and building regulations (particular ref to parts ASL,M and P). Experience of liaising with customers and occupants from small scale to large complex projects. A knowledge of party wall regulations and disrepair legal protocol. Ability to produce accurate written reports and communicate with customers and other lay persons in addition to building professionals A current knowledge of health and safety legislation and issues affecting all aspects of property maintenance, construction, repairs and refurbishment. Good understanding of Microsoft office suite, especially excel and word. Appropriate means of transport and the ability to undertake work related activities outside of core hours. A good understanding of the section 20 process. A good understanding of budgeting processes and standing orders. Proficient Requirements: A higher, further or professional education qualification in a building safety/construction related discipline. A sound knowledge of building construction technology, contract administration, statutory authorities and legal requirements. Thorough understanding of the Building Safety Act 2022. Knowledge of the role and procedures of the Building Safety Regulator. Knowledge and understanding of the Fire Safety (England) Regulations 2022 and accredited to conduct Fire Risk Assessments. Demonstrable knowledge of the Regulatory requirements relating to asbestos, gas, electrical, lifts and water management (legionella). A sound knowledge of building regulations, parts A, M, P and L. Expertise in a building construction, surveying or planned maintenance projects environment. Ability to understand and work with contract drawings, specifications, tender documentation and legislative documents. High level experience of budgetary control.
Oct 27, 2025
Full time
To deliver an effective technical and project management service relating to building safety and provide advice to internal and external customers. To support the delivery of programmes and projects that keep our customers safe. To monitor the performance of contractors and consultants to ensure works, projects, programmes and services are completed to requirements and regulatory standards. To assist in the investigation and resolution of complex complaints relating to building safety and associated works. What am I accountable for? * To provide specialist technical support in relation to building safety and the major compliance areas of Fire, Legionella, Asbestos, Gas, Electrics and Lifts (FLAGEL). * To work with the Head of Building Safety and the Building Safety Information Manager to deliver and maintain the requirements of the Building Safety Act. This includes the coordination and sign-off of all technical works and projects at our higher risk blocks, maintaining the safety case for each block and ensuring that Mandatory Occurrence Reports are submitted to the Building Safety Regulator when necessary. * To design and specify high level and complex building safety works, obtain estimates, ensure permits to work/DSEAR are in place when necessary, oversee delivery, monitor project expenditure, ensure quality control, complete sign-off and obtain all necessary certification. * To support the Building Safety Team with the delivery of planned programmes and responsive repairs, including working with specialist consultants to project manage complex component replacements and ensure all relevant legislation is being met. * To undertake regular inspections and audits of the service contract/building safety contractors and provide management reports. * To manage and investigate complex technical complaints relating to building safety or service contracts and provide dedicated technical support to the customers in our highrisk blocks. * To support to the Development team in the delivery of new homes and attend site meetings & handovers, where necessary. * To investigate and resolve CRM tasks, enquiries or complaints relating to building safety projects or services. * To provide out of hours telephone cover on a rota basis as required and carry out other duties commensurate with the nature of the post as requested, at discretion of the line manager. * To carry out all duties in accordance with our Equal opportunities policy, Health and safety policy, Policy on confidential reporting (whistleblowing) What do I need? Entry Requirements: Good standard of general education. A qualification in fire management and risk appraisal. A good understanding of building pathology and construction techniques. A strong understanding of the processes required in conducting stock condition surveys and building safety inspections. The ability to manage maintenance, complex repair, refurbishment and building safety projects. Knowledge of managing and inspecting all aspects of major works, responsive repairs, planned improvements, service and cyclical contracts. Knowledge of forms of contract and dealing with contractors as required. Good knowledge of building safety legislation, working in occupied buildings, and building regulations (particular ref to parts ASL,M and P). Experience of liaising with customers and occupants from small scale to large complex projects. A knowledge of party wall regulations and disrepair legal protocol. Ability to produce accurate written reports and communicate with customers and other lay persons in addition to building professionals A current knowledge of health and safety legislation and issues affecting all aspects of property maintenance, construction, repairs and refurbishment. Good understanding of Microsoft office suite, especially excel and word. Appropriate means of transport and the ability to undertake work related activities outside of core hours. A good understanding of the section 20 process. A good understanding of budgeting processes and standing orders. Proficient Requirements: A higher, further or professional education qualification in a building safety/construction related discipline. A sound knowledge of building construction technology, contract administration, statutory authorities and legal requirements. Thorough understanding of the Building Safety Act 2022. Knowledge of the role and procedures of the Building Safety Regulator. Knowledge and understanding of the Fire Safety (England) Regulations 2022 and accredited to conduct Fire Risk Assessments. Demonstrable knowledge of the Regulatory requirements relating to asbestos, gas, electrical, lifts and water management (legionella). A sound knowledge of building regulations, parts A, M, P and L. Expertise in a building construction, surveying or planned maintenance projects environment. Ability to understand and work with contract drawings, specifications, tender documentation and legislative documents. High level experience of budgetary control.
Building Surveyor Permanent position Salary 45,600 + 2140.80 car allowance +mileage Hybrid/ Flexible Working Staffordshire The Building Surveyor will support the Repairs Manager in conducting surveys and property inspections throughout the housing stock, including repairs and voids, by current legislation. By utilising the Nat fed 8 rates, you will scope the works, materials, and plant required while ensuring value for money and the best service for customers. Duties and Responsibilities of the Technical Maintenance Surveyor: To carry out in-depth surveys of properties, including diagnosing complex faults and failures, undertaking appropriate inspections as required across voids, and making responsive repairs. Inspect, measure, and schedule work issued, including pre-inspections and preparation of diagrams or drawings necessary to undertake the work. Measure and schedule remedial works that will subsequently be undertaken whilst the property is void. Identify and schedule repairs, rechargeable to the vacating tenant. Prepare detailed specifications including Nat fed 8 rates, including the overseeing of the contractor's delivery of works, whilst managing quality, value for money, and progress, all in line with contract terms and customer expectations. Carry out Joint surveys with expert witnesses for Scott schedules. Complete inspections and surveys you will carry out Damp Mould and Condensation Inspections and provide solutions that align with ombudsman recommendations (AWAABs Law). Prepare, arrange and distribute relevant information required by the internal legal team on request, including the section 20 notice, which relates to works being carried out and that which leaseholders will have to pay for, and disrepair works which are required to ensure the property is safe and suitable for our customers. Proactively identify and manage risks that may impact on areas of compliance, ensuring that the Compliance Manager is appropriately informed. The successful Building Surveyor will have: HNC or relevant Trade Qualification Experience within a similar role within a social housing organisation Driving license and access to a car for business use Be willing to undertake a DBS If you think you are a suitable for this position, please apply or contact Josh Meek at the Derby Office for more information. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Oct 27, 2025
Full time
Building Surveyor Permanent position Salary 45,600 + 2140.80 car allowance +mileage Hybrid/ Flexible Working Staffordshire The Building Surveyor will support the Repairs Manager in conducting surveys and property inspections throughout the housing stock, including repairs and voids, by current legislation. By utilising the Nat fed 8 rates, you will scope the works, materials, and plant required while ensuring value for money and the best service for customers. Duties and Responsibilities of the Technical Maintenance Surveyor: To carry out in-depth surveys of properties, including diagnosing complex faults and failures, undertaking appropriate inspections as required across voids, and making responsive repairs. Inspect, measure, and schedule work issued, including pre-inspections and preparation of diagrams or drawings necessary to undertake the work. Measure and schedule remedial works that will subsequently be undertaken whilst the property is void. Identify and schedule repairs, rechargeable to the vacating tenant. Prepare detailed specifications including Nat fed 8 rates, including the overseeing of the contractor's delivery of works, whilst managing quality, value for money, and progress, all in line with contract terms and customer expectations. Carry out Joint surveys with expert witnesses for Scott schedules. Complete inspections and surveys you will carry out Damp Mould and Condensation Inspections and provide solutions that align with ombudsman recommendations (AWAABs Law). Prepare, arrange and distribute relevant information required by the internal legal team on request, including the section 20 notice, which relates to works being carried out and that which leaseholders will have to pay for, and disrepair works which are required to ensure the property is safe and suitable for our customers. Proactively identify and manage risks that may impact on areas of compliance, ensuring that the Compliance Manager is appropriately informed. The successful Building Surveyor will have: HNC or relevant Trade Qualification Experience within a similar role within a social housing organisation Driving license and access to a car for business use Be willing to undertake a DBS If you think you are a suitable for this position, please apply or contact Josh Meek at the Derby Office for more information. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
What am I accountable for? * Assisting with the delivery of building safety remediation projects and M&E component replacement. * Ensuring quality control and supervision is maintained for each contract, via site visits and assessing contract implementation. * Operating and monitoring financial results against delegated plans and budgets to ensure cost efficiency. * Conducting property inspections, obtaining estimates where required and commissioning remedial works in line with standing orders and tendering arrangements. * Validating works delivered and providing documentary signing-off all fire remedial works and planned M&E investment. * Helping to ensure that a clear and consistent approach is in place in relation to the management of all risk areas connected to project delivery, ensuring this is monitored and accurately recorded. * Supporting the Section 20 Coordinator to ensure all Section 20 and tender processes are completed in a timely way. * Working closely with the Head of Building Safety and M&E, the Project Manager (Building Safety and M&E), the Building Safety Technical Manager, and Building Safety Managers to ensure all relevant legislation is being adhered to. Ensuring safety, quality control and productivity assessments are carried out so that all work complies with current codes of practice, standards and legislation, particularly Health and Safety. * Ensuring data integrity ensuring compliance with GDPR regulations. * Identifying, assessing, and mitigating operational risks and raising any concerns with the person responsible for the business area. * Assisting with complaints relating to building safety improvement project and M&E planned programmes in line with our Complaint Policy and the Housing Ombudsman Complaint Handling Code. This will include appropriate and proportionate resolutions and accurate record keeping. * Carrying out any other duties consistent with the post that may be required from time to time at the discretion of the line manager. * Keeping accurate records and manage all data in accordance with our Data Governance Framework, relevant legislation, and best practice. You must also understand and fulfil your responsibilities as set out in this framework. * Carrying out my work in line with our: o Professional standards, reflecting our values and behaviour framework o Policies, procedures, and code of conduct o Commitment to equality, diversity, and inclusion o Health and safety responsibilities * Adhering to Confidential Reporting (whistleblowing) polices. What do I need? Entry Requirements: * Construction/Building/Property related qualification or equivalent experience. * Good knowledge of construction technology and contract administration. * Good knowledge of the planning and budgeting processes within social housing. * An understanding of local authority planning processes, and that for planning applications in particular. * Proficiency in the use and management of database systems and project management software, with practical experience of extracting data and generating/analysing reports. * Good knowledge of landlord and tenant legislation, including that relating to leas-es and resident consultation. Proficient Requirements: * Qualified or working towards CIOB, RICS, RIBA, MAPM or able to demonstrate equivalent knowledge and experience. * A sound knowledge of building construction technology, contract administration, managing and delivering budgets, statutory authorities and legal requirements. * A sound knowledge of building regulations, parts A, M, P and L * Knowledge of landlord and tenant legislation, including that relating to leases and resident consultation. * An understanding of the RRO 2005 and in conducting Fire Risk Assessments. * A good knowledge of building pathology, with the ability to manage a range of building related cases in domestic residential dwellings. * A knowledge of party wall regulations and disrepair legal protocol. * An understanding of the section 20 process. * Appropriate means of transport. * An ability to undertake work outside of normal office hours on a rota basis, as necessary. * Expertise in a building construction, surveying or planned maintenance projects environment. * Ability to produce good accurate written reports and communicate with customers and other lay persons in addition to building professions. * Ability to understand and work with contract drawings, specifications, tender documentation and legislative documents. * A good understanding of budgeting processes and standing orders. * Good understanding of Microsoft Office suite, especially Excel and Word.
Oct 27, 2025
Full time
What am I accountable for? * Assisting with the delivery of building safety remediation projects and M&E component replacement. * Ensuring quality control and supervision is maintained for each contract, via site visits and assessing contract implementation. * Operating and monitoring financial results against delegated plans and budgets to ensure cost efficiency. * Conducting property inspections, obtaining estimates where required and commissioning remedial works in line with standing orders and tendering arrangements. * Validating works delivered and providing documentary signing-off all fire remedial works and planned M&E investment. * Helping to ensure that a clear and consistent approach is in place in relation to the management of all risk areas connected to project delivery, ensuring this is monitored and accurately recorded. * Supporting the Section 20 Coordinator to ensure all Section 20 and tender processes are completed in a timely way. * Working closely with the Head of Building Safety and M&E, the Project Manager (Building Safety and M&E), the Building Safety Technical Manager, and Building Safety Managers to ensure all relevant legislation is being adhered to. Ensuring safety, quality control and productivity assessments are carried out so that all work complies with current codes of practice, standards and legislation, particularly Health and Safety. * Ensuring data integrity ensuring compliance with GDPR regulations. * Identifying, assessing, and mitigating operational risks and raising any concerns with the person responsible for the business area. * Assisting with complaints relating to building safety improvement project and M&E planned programmes in line with our Complaint Policy and the Housing Ombudsman Complaint Handling Code. This will include appropriate and proportionate resolutions and accurate record keeping. * Carrying out any other duties consistent with the post that may be required from time to time at the discretion of the line manager. * Keeping accurate records and manage all data in accordance with our Data Governance Framework, relevant legislation, and best practice. You must also understand and fulfil your responsibilities as set out in this framework. * Carrying out my work in line with our: o Professional standards, reflecting our values and behaviour framework o Policies, procedures, and code of conduct o Commitment to equality, diversity, and inclusion o Health and safety responsibilities * Adhering to Confidential Reporting (whistleblowing) polices. What do I need? Entry Requirements: * Construction/Building/Property related qualification or equivalent experience. * Good knowledge of construction technology and contract administration. * Good knowledge of the planning and budgeting processes within social housing. * An understanding of local authority planning processes, and that for planning applications in particular. * Proficiency in the use and management of database systems and project management software, with practical experience of extracting data and generating/analysing reports. * Good knowledge of landlord and tenant legislation, including that relating to leas-es and resident consultation. Proficient Requirements: * Qualified or working towards CIOB, RICS, RIBA, MAPM or able to demonstrate equivalent knowledge and experience. * A sound knowledge of building construction technology, contract administration, managing and delivering budgets, statutory authorities and legal requirements. * A sound knowledge of building regulations, parts A, M, P and L * Knowledge of landlord and tenant legislation, including that relating to leases and resident consultation. * An understanding of the RRO 2005 and in conducting Fire Risk Assessments. * A good knowledge of building pathology, with the ability to manage a range of building related cases in domestic residential dwellings. * A knowledge of party wall regulations and disrepair legal protocol. * An understanding of the section 20 process. * Appropriate means of transport. * An ability to undertake work outside of normal office hours on a rota basis, as necessary. * Expertise in a building construction, surveying or planned maintenance projects environment. * Ability to produce good accurate written reports and communicate with customers and other lay persons in addition to building professions. * Ability to understand and work with contract drawings, specifications, tender documentation and legislative documents. * A good understanding of budgeting processes and standing orders. * Good understanding of Microsoft Office suite, especially Excel and Word.
We re building thriving communities as one of the UK s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The Team Leader role The purpose of this role is to manage and supervise a team of Estate Operatives within a specified area to deliver high quality estate services and provide logistical support to the Contracts & Standards Manager. This role is part of the Property directorate where you'll help us to lead the way investing and maintaining 46,000 homes. This is a part time role of 19 hours per week. The salary on offer and benefits shown is the Full Time Equivalent. What you'll achieve as Team Leader Responsible for all aspects of staff management for the Estate Operatives, including recruitment, training, development, and performance/absence management Complete regular performance meetings with stakeholders, such as Contracts and Standards Managers, Property Managers, and Independent Living Scheme Managers, to monitor and discuss performance Ensure value for money with customers by ensuring a robust stock inventory process is followed for sundries such as weedkiller, cleaning products, gardening, and cleaning equipment, etc. Ensure that sufficient time is allocated to enable works to be completed to the expected standard Responsible for keeping the machinery and equipment asset register up to date to ensure that machinery and equipment is used, maintained, and serviced appropriately by regularly monitoring the condition of equipment To be accountable for ensuring personal protective equipment and machinery is ordered, distributed, and maintained, ensuring it is safe to use and that stocks of chemicals and equipment are stored appropriately and conforms to COSHH regulations. Ensure the Orbit s Health & Safety policy and procedures are followed by Estate Operatives. This will involve regular spot checks, inspections and audits of Estate Operatives and work practices Complete regular inspections, inventories, and audits of the condition of Estate Operatives equipment and vehicle, ensuring the safe and correct use and maintenance. To also provide the completed annex to the Property and Estates Coordinator to file Be part of the Out of Hours Rota What you'll bring to the Team Leader role Essential skills Must hold a current full UK driving licence and be willing to drive the association s vehicles, including vans and tipper transits Must have the capability to operate machinery and equipment such as petrol mowers, strimmers, floor cleaning apparatus and electric hand power tools. Experience of working in a similar or related environment or post Knowledge of estate-based service delivery and contract management Knowledge of British Standards, Codes of Practice, Health & safety and any other specialist trade and professional codes of practice relevant to Estate Services activities Desirable skills Experience of staff management Experience of Resource Scheduling systems Why Orbit? Choosing us means being rewarded in every sense. Here s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you re a student, graduate or experienced professional we ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We re proud to make a difference to people together. We re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offer We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
Oct 27, 2025
Full time
We re building thriving communities as one of the UK s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The Team Leader role The purpose of this role is to manage and supervise a team of Estate Operatives within a specified area to deliver high quality estate services and provide logistical support to the Contracts & Standards Manager. This role is part of the Property directorate where you'll help us to lead the way investing and maintaining 46,000 homes. This is a part time role of 19 hours per week. The salary on offer and benefits shown is the Full Time Equivalent. What you'll achieve as Team Leader Responsible for all aspects of staff management for the Estate Operatives, including recruitment, training, development, and performance/absence management Complete regular performance meetings with stakeholders, such as Contracts and Standards Managers, Property Managers, and Independent Living Scheme Managers, to monitor and discuss performance Ensure value for money with customers by ensuring a robust stock inventory process is followed for sundries such as weedkiller, cleaning products, gardening, and cleaning equipment, etc. Ensure that sufficient time is allocated to enable works to be completed to the expected standard Responsible for keeping the machinery and equipment asset register up to date to ensure that machinery and equipment is used, maintained, and serviced appropriately by regularly monitoring the condition of equipment To be accountable for ensuring personal protective equipment and machinery is ordered, distributed, and maintained, ensuring it is safe to use and that stocks of chemicals and equipment are stored appropriately and conforms to COSHH regulations. Ensure the Orbit s Health & Safety policy and procedures are followed by Estate Operatives. This will involve regular spot checks, inspections and audits of Estate Operatives and work practices Complete regular inspections, inventories, and audits of the condition of Estate Operatives equipment and vehicle, ensuring the safe and correct use and maintenance. To also provide the completed annex to the Property and Estates Coordinator to file Be part of the Out of Hours Rota What you'll bring to the Team Leader role Essential skills Must hold a current full UK driving licence and be willing to drive the association s vehicles, including vans and tipper transits Must have the capability to operate machinery and equipment such as petrol mowers, strimmers, floor cleaning apparatus and electric hand power tools. Experience of working in a similar or related environment or post Knowledge of estate-based service delivery and contract management Knowledge of British Standards, Codes of Practice, Health & safety and any other specialist trade and professional codes of practice relevant to Estate Services activities Desirable skills Experience of staff management Experience of Resource Scheduling systems Why Orbit? Choosing us means being rewarded in every sense. Here s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you re a student, graduate or experienced professional we ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We re proud to make a difference to people together. We re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offer We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
An excellent opportunity has arisen for a motivated and experienced Assistant Manager (Estates Services) to join the Direct Labour Organisation (DLO) of a highly successful organisation based centrally in Medway Towns.The role is at first on a 3 month contract which will be reviewed at the end of the period. You will be working 08.00-16.30, Monday-Friday. About the role This is a vital role, where you will lead and assist in managing a team of skilled Operatives responsible for repairing and maintaining the organisation's housing stock and estate areas. You'll make sure customers receive a high-quality, right-first-time service - every time. Working closely with Delivery Managers, you'll take ownership of operational performance, ensuring safety, efficiency, and customer satisfaction are uppermost. What you'll do Lead, motivate and support Operatives to deliver excellent repairs and maintenance Manage performance through regular inspections, reviews and coaching Provide technical advice and support to ensure quality standards are met Plan and schedule work efficiently with our Planners to meet SLAs Ensure teams have the right tools, equipment, and PPE through regular audits and van checks Oversee Health & Safety compliance, carrying out inspections and investigations when needed Monitor budgets, track project performance and report to senior management Lead and support improvement projects and estate management activities Deliver 1-2-1s and development plans to improve team performance Be part of the out-of-hours management call-out rota About you You'll be an organised, people-focused manager with strong technical knowledge and a passion for great customer service. You will have the following skills and qualifications: Experience leading teams in repairs, maintenance or grounds services Knowledge of minor repairs, fault diagnosis and property maintenance Strong people management and coaching skills Excellent communication and problem-solving abilities Health & Safety qualification (or working towards one) Budget and project management experience Competence with ICT systems and handheld devices Full UK driving licence IOSH Knowledge of European Playground Standards EN1176 & EN1177 would be beneficial. Benefits Ongoing training and development Weekly pay
Oct 27, 2025
Contract
An excellent opportunity has arisen for a motivated and experienced Assistant Manager (Estates Services) to join the Direct Labour Organisation (DLO) of a highly successful organisation based centrally in Medway Towns.The role is at first on a 3 month contract which will be reviewed at the end of the period. You will be working 08.00-16.30, Monday-Friday. About the role This is a vital role, where you will lead and assist in managing a team of skilled Operatives responsible for repairing and maintaining the organisation's housing stock and estate areas. You'll make sure customers receive a high-quality, right-first-time service - every time. Working closely with Delivery Managers, you'll take ownership of operational performance, ensuring safety, efficiency, and customer satisfaction are uppermost. What you'll do Lead, motivate and support Operatives to deliver excellent repairs and maintenance Manage performance through regular inspections, reviews and coaching Provide technical advice and support to ensure quality standards are met Plan and schedule work efficiently with our Planners to meet SLAs Ensure teams have the right tools, equipment, and PPE through regular audits and van checks Oversee Health & Safety compliance, carrying out inspections and investigations when needed Monitor budgets, track project performance and report to senior management Lead and support improvement projects and estate management activities Deliver 1-2-1s and development plans to improve team performance Be part of the out-of-hours management call-out rota About you You'll be an organised, people-focused manager with strong technical knowledge and a passion for great customer service. You will have the following skills and qualifications: Experience leading teams in repairs, maintenance or grounds services Knowledge of minor repairs, fault diagnosis and property maintenance Strong people management and coaching skills Excellent communication and problem-solving abilities Health & Safety qualification (or working towards one) Budget and project management experience Competence with ICT systems and handheld devices Full UK driving licence IOSH Knowledge of European Playground Standards EN1176 & EN1177 would be beneficial. Benefits Ongoing training and development Weekly pay
Senior Manager ELM, EU, Early Life-Cycle Management and Building Experience Management Job ID: to be determined - K02 We are seeking Senior Manager to join our Central RME team, a key leadership role that impacts global markets with an immediate focus on EU Middle and Last Mile. The successful candidate will possess proven project management experience and consistently demonstrate the ability to influence leaders outside of their organization. This role requires engagement with nearly all operational teams, including Operations, Field RME, Global Reliability, and Global Engineering. As a senior leader, you must balance short-term solutions with long-term strategies, bringing organization to a complex and thorough business plan through prioritization and the deliberate growth of your team. Your long-term vision to enhance customer satisfaction while reducing costs will be integral to the Central team strategy. This position demands a customer-focused professional with a strong business presence, high energy, and the mental stamina to execute a 3+ year business plan. You will be responsible for fostering a culture of continuous improvement and driving operational efficiency through innovative solutions and best practices. If you are a dynamic and results-driven leader with a passion for project management and customer satisfaction, we invite you to join our team and make a significant impact on our global operations. Key responsibilities Regularly engage senior leaders and provide updates on the progress of key project milestones Develop and implement a comprehensive strategy for team development and growth Define and execute organizational strategies to meet evolving customer needs Identify and implement long term corrective actions to address delivery gaps Cultivate and expand key partnerships essential for project success Create and manage organizational roadmaps for process development and implementation A day in the life As a Senior Manager, your day will revolve around five main areas: project deployment, process development and implementation, team development, stakeholder and customer relationships, and strategy. You will ensure that project deployment milestones are met, bridges between teams are established, and any escalations are communicated and actioned promptly. Your role will also involve leveraging process development and implementation to standardize operations and enhance team efficiency. Team development will be a critical focus, aiming to elevate the organizational bar and transition the team from a reactive to a proactive and strategic approach. You will collaborate with multiple stakeholders, building strong relationships essential for swift and effective project execution. Additionally, you will be responsible for crafting a forward-looking strategy with a clear roadmap to raising the quality bar, ensuring long-term goals are aligned with business objectives. About the team The ELM team oversees the transfer of assets (MHE, Base Build, Emerging Tech) to the RME teams, working closely with Project Delivery Teams (e.g., GES, TES, MSP, AR) across Customer Fulfillment (CF), Amazon Transportation Systems (ATS), Amazon Logistics (AMZL), and Amazon Grocery Logistics (AGL). Supporting regions including North America, Europe, Latin America, the Middle East and Africa, Australia, and engaging for standardization with India/Japan, ELM's mission is to deliver a seamless, efficient building experience from the RME perspective, starting from project launch. This involves key objectives like minimizing downtime, increasing equipment availability, and ensuring RME technician readiness. The team also aims to achieve perfect maintenance accessibility, make initial spare parts available at the right cost, and coordinate external maintenance services, focusing on aligning people, processes, and resources to create a "perfect" building experience from the RME standpoint. Basic Qualifications Experience in process, project or program management Experience leading and growing teams, including annual reviews, coaching and mentoring Experience in driving significant change management initiatives Experience developing and managing KPI's Experience building relationships and influencing senior level leaders. Ability to travel 50% annually both domestic and internationally for site visits Preferred Qualifications Experience in developing long term strategies Masters degree in Business or Communications Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Oct 27, 2025
Full time
Senior Manager ELM, EU, Early Life-Cycle Management and Building Experience Management Job ID: to be determined - K02 We are seeking Senior Manager to join our Central RME team, a key leadership role that impacts global markets with an immediate focus on EU Middle and Last Mile. The successful candidate will possess proven project management experience and consistently demonstrate the ability to influence leaders outside of their organization. This role requires engagement with nearly all operational teams, including Operations, Field RME, Global Reliability, and Global Engineering. As a senior leader, you must balance short-term solutions with long-term strategies, bringing organization to a complex and thorough business plan through prioritization and the deliberate growth of your team. Your long-term vision to enhance customer satisfaction while reducing costs will be integral to the Central team strategy. This position demands a customer-focused professional with a strong business presence, high energy, and the mental stamina to execute a 3+ year business plan. You will be responsible for fostering a culture of continuous improvement and driving operational efficiency through innovative solutions and best practices. If you are a dynamic and results-driven leader with a passion for project management and customer satisfaction, we invite you to join our team and make a significant impact on our global operations. Key responsibilities Regularly engage senior leaders and provide updates on the progress of key project milestones Develop and implement a comprehensive strategy for team development and growth Define and execute organizational strategies to meet evolving customer needs Identify and implement long term corrective actions to address delivery gaps Cultivate and expand key partnerships essential for project success Create and manage organizational roadmaps for process development and implementation A day in the life As a Senior Manager, your day will revolve around five main areas: project deployment, process development and implementation, team development, stakeholder and customer relationships, and strategy. You will ensure that project deployment milestones are met, bridges between teams are established, and any escalations are communicated and actioned promptly. Your role will also involve leveraging process development and implementation to standardize operations and enhance team efficiency. Team development will be a critical focus, aiming to elevate the organizational bar and transition the team from a reactive to a proactive and strategic approach. You will collaborate with multiple stakeholders, building strong relationships essential for swift and effective project execution. Additionally, you will be responsible for crafting a forward-looking strategy with a clear roadmap to raising the quality bar, ensuring long-term goals are aligned with business objectives. About the team The ELM team oversees the transfer of assets (MHE, Base Build, Emerging Tech) to the RME teams, working closely with Project Delivery Teams (e.g., GES, TES, MSP, AR) across Customer Fulfillment (CF), Amazon Transportation Systems (ATS), Amazon Logistics (AMZL), and Amazon Grocery Logistics (AGL). Supporting regions including North America, Europe, Latin America, the Middle East and Africa, Australia, and engaging for standardization with India/Japan, ELM's mission is to deliver a seamless, efficient building experience from the RME perspective, starting from project launch. This involves key objectives like minimizing downtime, increasing equipment availability, and ensuring RME technician readiness. The team also aims to achieve perfect maintenance accessibility, make initial spare parts available at the right cost, and coordinate external maintenance services, focusing on aligning people, processes, and resources to create a "perfect" building experience from the RME standpoint. Basic Qualifications Experience in process, project or program management Experience leading and growing teams, including annual reviews, coaching and mentoring Experience in driving significant change management initiatives Experience developing and managing KPI's Experience building relationships and influencing senior level leaders. Ability to travel 50% annually both domestic and internationally for site visits Preferred Qualifications Experience in developing long term strategies Masters degree in Business or Communications Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Location: Barnsley Salary: £225.00 per Day Contract: Long Term Contract Type: Full Time Job Overview: Fawkes & Reece are working with a leading Regeneration contractor who are running a re-roofing and kitchen and bathrooms scheme in Barnsley. Our client is looking for an experienced Site Manager to oversee the running of both schemes on a temporary to permanent contract. The successful Manager will preferably come from a background within the social housing sector, be based within the West Yorkshire area around Bradford due to future schemes that are coming up and you will have worked on similar schemes previously. Responsibilities: Managing trades such as Joiners, Bricklayers, Plumbers, Plasterers to carry out repairs/maintenance in tenanted and void properties. Overseeing project schedules and ensuring work is completed within set deadlines. Reporting progress to senior management. Ensuring work is completed to the agreed high standards. Coordinating teams of workers and subcontractors Maintaining quality control checks Signing off and handing completed work over to the client Ensuring that all Health & Safety procedures are being adhered to Requirements & Experience SMSTS First Aid At Work CSCS Card Previous experience in the Social Housing Sector as a Manager/Supervisor Own transport Monday - Friday working week, 40-45 Hours per Week £225 Per Day - CIS or UMB payment Temporary to permanent position after 12 - 16 weeks Permanent annual salary is £33,000 plus benefits To Apply To apply please send your CV or for further details contact Aran on
Oct 27, 2025
Full time
Location: Barnsley Salary: £225.00 per Day Contract: Long Term Contract Type: Full Time Job Overview: Fawkes & Reece are working with a leading Regeneration contractor who are running a re-roofing and kitchen and bathrooms scheme in Barnsley. Our client is looking for an experienced Site Manager to oversee the running of both schemes on a temporary to permanent contract. The successful Manager will preferably come from a background within the social housing sector, be based within the West Yorkshire area around Bradford due to future schemes that are coming up and you will have worked on similar schemes previously. Responsibilities: Managing trades such as Joiners, Bricklayers, Plumbers, Plasterers to carry out repairs/maintenance in tenanted and void properties. Overseeing project schedules and ensuring work is completed within set deadlines. Reporting progress to senior management. Ensuring work is completed to the agreed high standards. Coordinating teams of workers and subcontractors Maintaining quality control checks Signing off and handing completed work over to the client Ensuring that all Health & Safety procedures are being adhered to Requirements & Experience SMSTS First Aid At Work CSCS Card Previous experience in the Social Housing Sector as a Manager/Supervisor Own transport Monday - Friday working week, 40-45 Hours per Week £225 Per Day - CIS or UMB payment Temporary to permanent position after 12 - 16 weeks Permanent annual salary is £33,000 plus benefits To Apply To apply please send your CV or for further details contact Aran on
Position: Project Manager Location: Bristol Duration: Permanent Salary: Up to £48,000 with a £7,000 car allowance and package We are looking for an experienced M&E Project Manager for a full time, permanent position based in Bristol This position will be working for an established FM Company who have some major contracts in the Bristol area. This Project Manager will be dealing with projects on an M&E bases which can include anything from a full HVAC replacement to a small bathroom replacement The right person for this position will already have a strong Project Management background in Facilities Maintenance. They will have experience in running multiple projects that could have a value of £3,000 to £100,000. We would also look at Contract or Service Managers for this position This is an office and field based role, however, the projects will all be based in the Bristol area Requirements Strong background in Facilities Maintenance Experience in dealing with commercial refurbishment or installation projects Based in a commutable distance to Bristol Project Management experience is preferred Full UK driving Licence Package Good basic salary £7,000 car allowance Bonus potential Pension If you are interested in this position, please send your CV or contact Wendy Evemy ASAP SER-IN
Oct 27, 2025
Full time
Position: Project Manager Location: Bristol Duration: Permanent Salary: Up to £48,000 with a £7,000 car allowance and package We are looking for an experienced M&E Project Manager for a full time, permanent position based in Bristol This position will be working for an established FM Company who have some major contracts in the Bristol area. This Project Manager will be dealing with projects on an M&E bases which can include anything from a full HVAC replacement to a small bathroom replacement The right person for this position will already have a strong Project Management background in Facilities Maintenance. They will have experience in running multiple projects that could have a value of £3,000 to £100,000. We would also look at Contract or Service Managers for this position This is an office and field based role, however, the projects will all be based in the Bristol area Requirements Strong background in Facilities Maintenance Experience in dealing with commercial refurbishment or installation projects Based in a commutable distance to Bristol Project Management experience is preferred Full UK driving Licence Package Good basic salary £7,000 car allowance Bonus potential Pension If you are interested in this position, please send your CV or contact Wendy Evemy ASAP SER-IN
We Manage Jobs(WMJobs)
Brierley Hill, West Midlands
Overview Mount Pleasant Site Manager Grade 6 (point 12 - 17) Part time - 34 hours per week All year round and hours may vary depending on the needs of the school. Actual Salary: £26,279 28 days holiday per year pro rata (to be taken in school holidays) plus bank holidays. Required for January 2026 Hours of Work Monday 6:15am - 10:15am and 2:45pm - 6:15pm Tuesday 7:15am - 10:15am and 2:45pm - 6:15pm Wednesday 7:15am - 10:15am and 2:45pm - 6:15pm Thursday 7:15am - 10:15am and 2:45pm - 6:15pm Friday 7:15am - 10:15am and 2:45pm - 6:15pm Closing date: Monday 10th November 2025. Shortlisting will take place by Wednesday 12th November and interviews are scheduled for Tuesday 18th November. For further information contact the school office on or email The School About Mount Pleasant Primary School We are looking for an enthusiastic and self-motivated person who will have a key role in maintaining our school site and provide a welcoming and safe environment. The successful candidate will take pride in ensuring our school is maintained to a high standard, have a can-do attitude and a flexible approach to tasks. Mount Pleasant is a lovely school where everyone matters and where everyone is committed to working as a team to ensure that our students have the best possible education, where all learning is memorable and meaningful. Our school values are threaded through all that we do both in and out of school and we strive to develop our young people to be happy, knowledgeable, positive and forward-thinking members of our community who have the skills they all need to be successful and to flourish, no matter what their individual needs may be. We believe that our high expectations of behaviour, achievement and positive relationships are crucial to our success as a school community and would anticipate that any successful candidate would work hard with us to ensure that these are maintained. We are an above-average sized, well-resourced school with well above-average school stability for both staff and students. We have a wonderful and increasingly diverse catchment area in the heart of the Black Country, and we cherish the history of our Victorian-built school and the exciting, everchanging locality in which we are situated. We value and support our whole school community and have a strong commitment to professional development for our staff, whilst opening our doors to parents so that they can learn more about what we do and to build positive relationships from which we can all benefit. We also have strong links with Christ Church in Quarry Bank. The Role Site Manager required from January 2026. Part-time 34 hours per week. Mount Pleasant Site Manager Grade 6 (point 12 - 17) Part time - 34 hours per week All year round and hours may vary depending on the needs of the school. Actual Salary £26,279 20 days holiday per year (to be taken in school holidays) plus bank holidays. Hours of Work Monday 6:15am - 10:15am and 2:45pm-6:15pm Tuesday 7:15am - 10:15am and 2:45pm-6:15pm Wednesday 7:15am - 10:15am and 2:45pm-6:15pm Thursday 7:15am - 10:15am and 2:45pm-6:15pm Friday 7:15am - 10:15am and 2:45pm-6:15pm 20 days holiday per year (to be taken in school holidays) plus bank holidays. Role Responsibilities The school site manager is responsible for maintaining a clean, safe and secure school premises, which includes buildings and grounds. Carrying out cleaning, handyperson activities, routine maintenance and refurbishment, porterage and minor repairs. Promoting Health and Safety around the school. All other aspects of site management, such as supervising external contractors and site use. What We Offer A school which is welcoming and caring with positive relationships at the heart of it. Well-behaved and motivated, happy students who love to learn. The support of an amazing team of committed and dedicated staff. A strong commitment to your professional development. Committed, supportive and hardworking governors. Experience Caretaking Building maintenance Security - including alarm systems Cleaning work Supervising a small team Working with contractors Willing and able to start work early when required. Be on call for emergencies and deal with evening and weekend lettings. Must be flexible with regard to working hours Competent at basic building repairs, maintenance and grounds maintenance. Use of small industrial / electrical, mechanical equipment. Ability to handle / carry heavy items (within Health and Safety manual lifting and handling regulations) Practical Skills Ability to understand and comply with work instructions (written and verbal) Able to effectively organise and supervise the work of others (such as cleaners and contractors) Reading, writing and numeracy skills to check delivery notes, instructions, lettings forms, emails etc Able to operate electrical and mechanical systems We are committed to safeguarding and promoting the welfare of the children; therefore, the post is subject to medical clearance and an enhanced DBS check under the Rehabilitation of Offenders Act 1974. All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK. Effective from September 2022, KCSIE states as part of the shortlisting process schools and colleges should consider carrying out online searches, as part of the due diligence on shortlisted candidates. This is to determine suitability to work with children and keep them safe. All shortlisted candidates are now subject to an online check and if there is anything concerning, then the shortlisted candidate will be asked to comment on it either prior to or at interview. N.B., We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications. Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough. If you have a disability and require assistance in making an application please contact the HR Resourcing Team via If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance; If the WM Jobs Help Page does not resolve your issue, then please contact the HR Resourcing Team via Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council's full Privacy and Disclaimer Statement can be accessed on the website at Attached documents JD and PS Site Manager (3).docx
Oct 27, 2025
Full time
Overview Mount Pleasant Site Manager Grade 6 (point 12 - 17) Part time - 34 hours per week All year round and hours may vary depending on the needs of the school. Actual Salary: £26,279 28 days holiday per year pro rata (to be taken in school holidays) plus bank holidays. Required for January 2026 Hours of Work Monday 6:15am - 10:15am and 2:45pm - 6:15pm Tuesday 7:15am - 10:15am and 2:45pm - 6:15pm Wednesday 7:15am - 10:15am and 2:45pm - 6:15pm Thursday 7:15am - 10:15am and 2:45pm - 6:15pm Friday 7:15am - 10:15am and 2:45pm - 6:15pm Closing date: Monday 10th November 2025. Shortlisting will take place by Wednesday 12th November and interviews are scheduled for Tuesday 18th November. For further information contact the school office on or email The School About Mount Pleasant Primary School We are looking for an enthusiastic and self-motivated person who will have a key role in maintaining our school site and provide a welcoming and safe environment. The successful candidate will take pride in ensuring our school is maintained to a high standard, have a can-do attitude and a flexible approach to tasks. Mount Pleasant is a lovely school where everyone matters and where everyone is committed to working as a team to ensure that our students have the best possible education, where all learning is memorable and meaningful. Our school values are threaded through all that we do both in and out of school and we strive to develop our young people to be happy, knowledgeable, positive and forward-thinking members of our community who have the skills they all need to be successful and to flourish, no matter what their individual needs may be. We believe that our high expectations of behaviour, achievement and positive relationships are crucial to our success as a school community and would anticipate that any successful candidate would work hard with us to ensure that these are maintained. We are an above-average sized, well-resourced school with well above-average school stability for both staff and students. We have a wonderful and increasingly diverse catchment area in the heart of the Black Country, and we cherish the history of our Victorian-built school and the exciting, everchanging locality in which we are situated. We value and support our whole school community and have a strong commitment to professional development for our staff, whilst opening our doors to parents so that they can learn more about what we do and to build positive relationships from which we can all benefit. We also have strong links with Christ Church in Quarry Bank. The Role Site Manager required from January 2026. Part-time 34 hours per week. Mount Pleasant Site Manager Grade 6 (point 12 - 17) Part time - 34 hours per week All year round and hours may vary depending on the needs of the school. Actual Salary £26,279 20 days holiday per year (to be taken in school holidays) plus bank holidays. Hours of Work Monday 6:15am - 10:15am and 2:45pm-6:15pm Tuesday 7:15am - 10:15am and 2:45pm-6:15pm Wednesday 7:15am - 10:15am and 2:45pm-6:15pm Thursday 7:15am - 10:15am and 2:45pm-6:15pm Friday 7:15am - 10:15am and 2:45pm-6:15pm 20 days holiday per year (to be taken in school holidays) plus bank holidays. Role Responsibilities The school site manager is responsible for maintaining a clean, safe and secure school premises, which includes buildings and grounds. Carrying out cleaning, handyperson activities, routine maintenance and refurbishment, porterage and minor repairs. Promoting Health and Safety around the school. All other aspects of site management, such as supervising external contractors and site use. What We Offer A school which is welcoming and caring with positive relationships at the heart of it. Well-behaved and motivated, happy students who love to learn. The support of an amazing team of committed and dedicated staff. A strong commitment to your professional development. Committed, supportive and hardworking governors. Experience Caretaking Building maintenance Security - including alarm systems Cleaning work Supervising a small team Working with contractors Willing and able to start work early when required. Be on call for emergencies and deal with evening and weekend lettings. Must be flexible with regard to working hours Competent at basic building repairs, maintenance and grounds maintenance. Use of small industrial / electrical, mechanical equipment. Ability to handle / carry heavy items (within Health and Safety manual lifting and handling regulations) Practical Skills Ability to understand and comply with work instructions (written and verbal) Able to effectively organise and supervise the work of others (such as cleaners and contractors) Reading, writing and numeracy skills to check delivery notes, instructions, lettings forms, emails etc Able to operate electrical and mechanical systems We are committed to safeguarding and promoting the welfare of the children; therefore, the post is subject to medical clearance and an enhanced DBS check under the Rehabilitation of Offenders Act 1974. All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK. Effective from September 2022, KCSIE states as part of the shortlisting process schools and colleges should consider carrying out online searches, as part of the due diligence on shortlisted candidates. This is to determine suitability to work with children and keep them safe. All shortlisted candidates are now subject to an online check and if there is anything concerning, then the shortlisted candidate will be asked to comment on it either prior to or at interview. N.B., We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications. Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough. If you have a disability and require assistance in making an application please contact the HR Resourcing Team via If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance; If the WM Jobs Help Page does not resolve your issue, then please contact the HR Resourcing Team via Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council's full Privacy and Disclaimer Statement can be accessed on the website at Attached documents JD and PS Site Manager (3).docx
Overview We are looking for an enthusiastic, self-motivated person to take responsibility for the security, safety, cleanliness and general maintenance of the school site, including supervision, training and monitoring of our small Site Team of 3 cleaners. You will be ensuring the site is kept safe, clean and in good repair for our children, staff and visitors. Part of your role will be ensuring that Health and Safety Regulations and Safe Working Procedures are adhered to and Risk Assessments are reviewed, including regular Fire Alarm and safety checks around the site. About the school and site The building you will be looking after and maintaining provides excellent accommodation for learning and teaching over four year groups. It has individual classrooms, shared areas, small group rooms and facilities for activities such as art, music, physical education and a well-resourced library and computer suite. We have large outdoor spaces and play areas for the children to enjoy that must also be maintained with the support of SCC's Grounds Maintenance Team. Responsibilities Maintain and manage security, safety, cleanliness and general maintenance of the school site. Supervision, training and monitoring of the Site Team of 3 cleaners. Ensure Health and Safety Regulations and Safe Working Procedures are adhered to; review Risk Assessments; conduct regular Fire Alarm and safety checks. Coordinate with SCC's Grounds Maintenance Team for outdoor spaces maintenance. Support internal redecoration and repairs and maintenance, including carpentry and general plumbing; undertake or arrange basic trades as needed. Communicate with children, staff, visitors and contractors. The ability to drive or learn to drive our school minibus is an essential part of the job. Qualifications and Skills Self-motivated and flexible; able to problem solve and manage own time to the priorities of the school. Trade skills such as carpentry, general plumbing would be beneficial in the role to support a rolling programme of internal redecoration and ensuring repairs and maintenance are kept up together. Good communication with a range of people is important as you will be interacting with children, staff, visitors and contractors. Hours and arrangements Although there will be core hours, you may be asked to move your hours around or bank hours for TOIL (Time Off in Lieu) during busy periods, school closures or to accommodate contractors on site. Application and contact If you are interested in making a difference at Townhill Junior School and being part of our dedicated team, please contact us for an application pack or more information in regards to this vacancy. Contact details are: either in person at the school office, via telephone on or via email and we will be happy to help. Interviews Interviews will be held week commencing 17th November 2025.
Oct 27, 2025
Full time
Overview We are looking for an enthusiastic, self-motivated person to take responsibility for the security, safety, cleanliness and general maintenance of the school site, including supervision, training and monitoring of our small Site Team of 3 cleaners. You will be ensuring the site is kept safe, clean and in good repair for our children, staff and visitors. Part of your role will be ensuring that Health and Safety Regulations and Safe Working Procedures are adhered to and Risk Assessments are reviewed, including regular Fire Alarm and safety checks around the site. About the school and site The building you will be looking after and maintaining provides excellent accommodation for learning and teaching over four year groups. It has individual classrooms, shared areas, small group rooms and facilities for activities such as art, music, physical education and a well-resourced library and computer suite. We have large outdoor spaces and play areas for the children to enjoy that must also be maintained with the support of SCC's Grounds Maintenance Team. Responsibilities Maintain and manage security, safety, cleanliness and general maintenance of the school site. Supervision, training and monitoring of the Site Team of 3 cleaners. Ensure Health and Safety Regulations and Safe Working Procedures are adhered to; review Risk Assessments; conduct regular Fire Alarm and safety checks. Coordinate with SCC's Grounds Maintenance Team for outdoor spaces maintenance. Support internal redecoration and repairs and maintenance, including carpentry and general plumbing; undertake or arrange basic trades as needed. Communicate with children, staff, visitors and contractors. The ability to drive or learn to drive our school minibus is an essential part of the job. Qualifications and Skills Self-motivated and flexible; able to problem solve and manage own time to the priorities of the school. Trade skills such as carpentry, general plumbing would be beneficial in the role to support a rolling programme of internal redecoration and ensuring repairs and maintenance are kept up together. Good communication with a range of people is important as you will be interacting with children, staff, visitors and contractors. Hours and arrangements Although there will be core hours, you may be asked to move your hours around or bank hours for TOIL (Time Off in Lieu) during busy periods, school closures or to accommodate contractors on site. Application and contact If you are interested in making a difference at Townhill Junior School and being part of our dedicated team, please contact us for an application pack or more information in regards to this vacancy. Contact details are: either in person at the school office, via telephone on or via email and we will be happy to help. Interviews Interviews will be held week commencing 17th November 2025.
Accommodation Co-ordinator Perm role Up to £27000 + 10% discretionary bonus Hammersmith, West London My client, a residential rental company, developing properties across the UK for students and Private rental are currently recruiting for an admin savvy Accommodation Co-ordinator to join their site in Hammersmith. This role is to start immediately! You will join a small team of 4 and will be working very closely with their experienced Accommodation Co-ordinator and Accommodation Manager. The role entails: Communicating effectively, whether face to face, via telephone or in writing, with customers and colleagues, clearly understanding and responding to their needs Provide front of house services at the property as required Provide effective monitoring and management of residents including arrears, behaviour issues, maintenance and damage Provide a decisive and effective response to customer complaints and arbitrate tenant disputes to effective resolution following the core operating procedures Ensure compliance, security and integrity of customer data Receive and process front office payments and invoices Complete customer check-ins/outs and other resident processes in a timely and accurate manner in line with the core operating procedures Process and respond to sales enquiries in a timely manner Perform viewings for customers in line with the core operating procedures Attend information events and fairs to provide information to potential customers Co-ordinate with Managers on property merchandising and marketing collateral within the city i.e. Show flats, exterior banners, site hoardings, reception areas, social media etc Undertake regular building patrols to identify any maintenance requirements or Health and Safety risks Undertake scheduled flat inspections and recording of same. Record, log and monitor any maintenance issues that may arise within the property and liaise with the facilities team to ensure their timely repair Update Property Documentation Files as required As you can see, this is a busy, hands-on role. To be considered for this role, you must possess: Experience in business to customer sales A PBSA/BTR/Customer service background Strong business operating systems including Microsoft Outlook Strong customer service A can quickly learner with processes and systems. Strong and effective communication both orally and in writing Supporting emergency on-call duties on a rota basis Previous administrative experience Please note, there is weekend work involved with Saturdays required on rotation between the team. They also will have the busy summer period with a busy turnround in August they require all team members to work within the August period and no annual leave will approved during this time. If you would like to know more about this role, please apply now. Ritz Rec Emp Agy
Oct 26, 2025
Full time
Accommodation Co-ordinator Perm role Up to £27000 + 10% discretionary bonus Hammersmith, West London My client, a residential rental company, developing properties across the UK for students and Private rental are currently recruiting for an admin savvy Accommodation Co-ordinator to join their site in Hammersmith. This role is to start immediately! You will join a small team of 4 and will be working very closely with their experienced Accommodation Co-ordinator and Accommodation Manager. The role entails: Communicating effectively, whether face to face, via telephone or in writing, with customers and colleagues, clearly understanding and responding to their needs Provide front of house services at the property as required Provide effective monitoring and management of residents including arrears, behaviour issues, maintenance and damage Provide a decisive and effective response to customer complaints and arbitrate tenant disputes to effective resolution following the core operating procedures Ensure compliance, security and integrity of customer data Receive and process front office payments and invoices Complete customer check-ins/outs and other resident processes in a timely and accurate manner in line with the core operating procedures Process and respond to sales enquiries in a timely manner Perform viewings for customers in line with the core operating procedures Attend information events and fairs to provide information to potential customers Co-ordinate with Managers on property merchandising and marketing collateral within the city i.e. Show flats, exterior banners, site hoardings, reception areas, social media etc Undertake regular building patrols to identify any maintenance requirements or Health and Safety risks Undertake scheduled flat inspections and recording of same. Record, log and monitor any maintenance issues that may arise within the property and liaise with the facilities team to ensure their timely repair Update Property Documentation Files as required As you can see, this is a busy, hands-on role. To be considered for this role, you must possess: Experience in business to customer sales A PBSA/BTR/Customer service background Strong business operating systems including Microsoft Outlook Strong customer service A can quickly learner with processes and systems. Strong and effective communication both orally and in writing Supporting emergency on-call duties on a rota basis Previous administrative experience Please note, there is weekend work involved with Saturdays required on rotation between the team. They also will have the busy summer period with a busy turnround in August they require all team members to work within the August period and no annual leave will approved during this time. If you would like to know more about this role, please apply now. Ritz Rec Emp Agy
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