Site Manager - Planned and Retrofit works £50k + car allowance or company vehicle Based in Hull/surrounding areasFull-Time, permanent position We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment and planned works project on Social Housing and decent homes works across Yorkshire.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £50K + car / travel allowance + Benefits. For your chance of securing this role please apply online now, or call Meg on for more information!
Oct 31, 2025
Full time
Site Manager - Planned and Retrofit works £50k + car allowance or company vehicle Based in Hull/surrounding areasFull-Time, permanent position We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment and planned works project on Social Housing and decent homes works across Yorkshire.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £50K + car / travel allowance + Benefits. For your chance of securing this role please apply online now, or call Meg on for more information!
Resident Liaison Officer - Hucknall 150 - 160 per day Start ASAP Ongoing contract (temp to perm after 3 months) We're looking for a Resident Liaison Officer to join a social housing project in Hucknall, covering kitchens, bathrooms, and windows & doors. You'll be the go-to person for residents - keeping them updated, arranging access for works, and making sure everything runs smoothly on site. What you'll need: Experience in a Resident Liaison or customer-focused role Strong communication and organisation skills A friendly, proactive approach What's on offer: Immediate start Ongoing contract with the chance to go permanent after 3 months Supportive site team and rewarding, people-focused work If you're great with people and ready to get stuck in - apply today!
Oct 31, 2025
Contract
Resident Liaison Officer - Hucknall 150 - 160 per day Start ASAP Ongoing contract (temp to perm after 3 months) We're looking for a Resident Liaison Officer to join a social housing project in Hucknall, covering kitchens, bathrooms, and windows & doors. You'll be the go-to person for residents - keeping them updated, arranging access for works, and making sure everything runs smoothly on site. What you'll need: Experience in a Resident Liaison or customer-focused role Strong communication and organisation skills A friendly, proactive approach What's on offer: Immediate start Ongoing contract with the chance to go permanent after 3 months Supportive site team and rewarding, people-focused work If you're great with people and ready to get stuck in - apply today!
Resident Liaison Officer - Hull 14- 16 per hour 12-week contract (immediate start) Full driving licence required We're looking for a Resident Liaison Officer to join a leading social housing team in Hull, supporting residents through repairs, maintenance, capital works, and retrofit projects. You'll be the friendly face on site - keeping residents informed, helping with queries, and ensuring every project runs smoothly. What we're looking for: Experience in a customer-facing role Ability to handle sensitive situations with empathy and professionalism Resilient, with strong communication and negotiation skills Confident using Microsoft Office Full UK driving licence (travel between sites required) This is a fantastic opportunity to make a difference in your local community - and start immediately! Apply today to secure your place on this project and help deliver homes people are proud to live in.
Oct 31, 2025
Contract
Resident Liaison Officer - Hull 14- 16 per hour 12-week contract (immediate start) Full driving licence required We're looking for a Resident Liaison Officer to join a leading social housing team in Hull, supporting residents through repairs, maintenance, capital works, and retrofit projects. You'll be the friendly face on site - keeping residents informed, helping with queries, and ensuring every project runs smoothly. What we're looking for: Experience in a customer-facing role Ability to handle sensitive situations with empathy and professionalism Resilient, with strong communication and negotiation skills Confident using Microsoft Office Full UK driving licence (travel between sites required) This is a fantastic opportunity to make a difference in your local community - and start immediately! Apply today to secure your place on this project and help deliver homes people are proud to live in.
Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between 70m- 100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team & Projects: The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Experience and Qualifications - Essential / Desirable Any experience with accessibility, working with disabilities, dealing delegated authority Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence CSCS card (Construction Skills Certification Scheme) Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholders Desirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Oct 30, 2025
Full time
Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between 70m- 100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team & Projects: The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Experience and Qualifications - Essential / Desirable Any experience with accessibility, working with disabilities, dealing delegated authority Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence CSCS card (Construction Skills Certification Scheme) Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholders Desirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Site Manager - Planned works (Retrofit and planned works) 40k + car allowance/salary sacrifice scheme + Benefits Full-time, permanent position Based in Newport/Cardiff and surrounding areas We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a decarbonisation and planned works project for Social Housing in Newport/Cardiff and surrounding areas . This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project An SMSTS is required You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary of up to 45K + car allowance + Benefits. For your chance of securing this role please apply online now, or for more information, call Meg on (phone number removed)!
Oct 30, 2025
Full time
Site Manager - Planned works (Retrofit and planned works) 40k + car allowance/salary sacrifice scheme + Benefits Full-time, permanent position Based in Newport/Cardiff and surrounding areas We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a decarbonisation and planned works project for Social Housing in Newport/Cardiff and surrounding areas . This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project An SMSTS is required You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary of up to 45K + car allowance + Benefits. For your chance of securing this role please apply online now, or for more information, call Meg on (phone number removed)!
Resident Liaison Officer (RLO) K&B Replacement Programme £22.57/hr Umbrella or £17/hr PAYE Multi-Site North & West London The Contract: Essential Pre-Start & Resident Management We are seeking an experienced and highly mobile Resident Liaison Officer (RLO) to join our team on an immediate contract for a critical scattered Kitchen and Bathroom Replacement Programme . This role is centred on managing resident engagement and preparing properties for works across a wide geographical area, including North London , the London Borough of Ealing , and sites extending to Letchworth and Stevenage . The Package Details Pay Rate (Umbrella) £22.57 per hour Pay Rate (PAYE) £17.00 per hour Schedule Full-Time, Monday to Friday (8:00 am 5:00 pm) Start Immediate Your Core Mission: Surveys, Profiles & Coordination You will be the vital link between residents, the design team, and the site team. Your primary responsibility is to ensure the pre-start phase is completed meticulously to guarantee a smooth, safe, and efficient delivery once construction begins. Pre-Condition Surveys: Conduct all mandatory, accurate pre-condition surveys in tenants' homes, documenting property conditions before any works commence. Resident Profiling: Compile detailed resident profiles to note vulnerabilities, special requirements, and access arrangements, ensuring minimum disruption and excellent customer service. Technical Coordination: Work jointly with kitchen designers and the asbestos surveyor to facilitate access, ensure information flow, and prepare necessary sign-offs. General RLO Duties: Carry out ongoing RLO duties throughout the project, including managing resident expectations, handling complaints, issuing official project notices, and maintaining high levels of Customer Satisfaction . Essential Requirements (MANDATORY) Candidates must be able to demonstrate the following non-negotiable requirements: Direct Experience: Proven RLO experience specifically managing kitchen and bathroom replacement programmes or similar high-volume domestic refurbishments. Mobility: Must hold a full driving licence and drive your own vehicle daily to service the highly scattered sites (North London, Ealing, Letchworth, Stevenage). Communication & IT: Exceptional communication skills and high proficiency in Microsoft Excel for data management, reporting, and compiling profiles. System Knowledge: Must be capable of navigating and using the Wates SharePoint system (full training will be provided). If you are a mobile, experienced RLO ready for this high-rate contract, apply immediately.
Oct 30, 2025
Full time
Resident Liaison Officer (RLO) K&B Replacement Programme £22.57/hr Umbrella or £17/hr PAYE Multi-Site North & West London The Contract: Essential Pre-Start & Resident Management We are seeking an experienced and highly mobile Resident Liaison Officer (RLO) to join our team on an immediate contract for a critical scattered Kitchen and Bathroom Replacement Programme . This role is centred on managing resident engagement and preparing properties for works across a wide geographical area, including North London , the London Borough of Ealing , and sites extending to Letchworth and Stevenage . The Package Details Pay Rate (Umbrella) £22.57 per hour Pay Rate (PAYE) £17.00 per hour Schedule Full-Time, Monday to Friday (8:00 am 5:00 pm) Start Immediate Your Core Mission: Surveys, Profiles & Coordination You will be the vital link between residents, the design team, and the site team. Your primary responsibility is to ensure the pre-start phase is completed meticulously to guarantee a smooth, safe, and efficient delivery once construction begins. Pre-Condition Surveys: Conduct all mandatory, accurate pre-condition surveys in tenants' homes, documenting property conditions before any works commence. Resident Profiling: Compile detailed resident profiles to note vulnerabilities, special requirements, and access arrangements, ensuring minimum disruption and excellent customer service. Technical Coordination: Work jointly with kitchen designers and the asbestos surveyor to facilitate access, ensure information flow, and prepare necessary sign-offs. General RLO Duties: Carry out ongoing RLO duties throughout the project, including managing resident expectations, handling complaints, issuing official project notices, and maintaining high levels of Customer Satisfaction . Essential Requirements (MANDATORY) Candidates must be able to demonstrate the following non-negotiable requirements: Direct Experience: Proven RLO experience specifically managing kitchen and bathroom replacement programmes or similar high-volume domestic refurbishments. Mobility: Must hold a full driving licence and drive your own vehicle daily to service the highly scattered sites (North London, Ealing, Letchworth, Stevenage). Communication & IT: Exceptional communication skills and high proficiency in Microsoft Excel for data management, reporting, and compiling profiles. System Knowledge: Must be capable of navigating and using the Wates SharePoint system (full training will be provided). If you are a mobile, experienced RLO ready for this high-rate contract, apply immediately.
Retrofit Site Manager 55k - 60k + Package + Benefits Slough based We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and retrofit works across the Slough area. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!
Oct 29, 2025
Full time
Retrofit Site Manager 55k - 60k + Package + Benefits Slough based We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and retrofit works across the Slough area. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!
Site Manager - Planned works (Retrofit and planned works) £40k + car allowance/salary sacrifice scheme + Benefits Full-time, permanent position Based in Newport/Cardiff and surrounding areas We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a decarbonisation and planned works project for Social Housing in Newport/Cardiff and surrounding areas . This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project An SMSTS is required You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary of up to 45K + car allowance + Benefits. For your chance of securing this role please apply online now, or for more information, call Meg on !
Oct 29, 2025
Full time
Site Manager - Planned works (Retrofit and planned works) £40k + car allowance/salary sacrifice scheme + Benefits Full-time, permanent position Based in Newport/Cardiff and surrounding areas We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a decarbonisation and planned works project for Social Housing in Newport/Cardiff and surrounding areas . This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project An SMSTS is required You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary of up to 45K + car allowance + Benefits. For your chance of securing this role please apply online now, or for more information, call Meg on !
A fantastic opportunity has emerged for a Property Acquisitions Officer to join one of Adecco's key public sector clients in a temporary role for the next 6-9 months. A car driver/owner is not essential. The right candidate will increase the supply of private rented properties available to clients of the Council's Housing Options Team. You will proactively develop links and positive working relationships with private landlords and letting agents to source homes in the private rented sector. By doing so, you will contribute to a proactive service for people who are homeless, or at risk of becoming homeless, by maximising opportunities for them to rent privately. Based near to Heathrow Airport in West London but with a requirement to travel around other boroughs locally, this is a full time role (37 hours per week, Monday to Friday). You will ideally have experience in local authority housing and preferably in a similar role where you have assisted customers in seeking and securing privately rented accommodation. Other key elements of the role include: Building and maintaining relationships with private landlords and letting agents to identify and secure accommodation for clients at risk of homelessness. Negotiating tenancy terms and promoting landlord incentive schemes such as rent deposits, bonds, and rent in advance. Supporting clients to secure their own accommodation through affordability advice, tenancy readiness, and budgeting support. Skilled in mediation with landlords, friends or family to prevent eviction or homelessness. Sound understanding of tenancy rights, welfare benefits, and local housing pathways. Being able to carry out home visits, working with vulnerable individuals, and collaborating with internal teams and partner agencies. Sourcing suitable, affordable private lettings with new and existing landlords that would enable the Council to discharge its full homelessness duty into the private rented sector where this is considered appropriate. Assisting with the provision of tenancy training for clients referred by the Housing Options Team to enable them to prepare for and then sustain their tenancies. Liaising where necessary with support providers and voluntary agencies to ensure that appropriate support is secured for clients so as to prevent homelessness. Carrying out visual property inspections (condition, safety checks etc.) with potential landlords to assess the suitability of their properties and make recommendations where remedial works are required in liaison with the Council's Housing Standards Team. Assisting in maintaining a database of information on private landlords who have been engaged by the post holder, for use by the Housing Options Team. The successful candidate will not need to come into the office everyday (only 2 days each week), but will need to be prepared to travel across different boroughs as they will need to attend property inspections etc as well as meeting with customers and other members of staff. Only applicants who are available to start on short notice (2 week's maximum) and feel they meet the above criteria need apply for this role.
Oct 26, 2025
Seasonal
A fantastic opportunity has emerged for a Property Acquisitions Officer to join one of Adecco's key public sector clients in a temporary role for the next 6-9 months. A car driver/owner is not essential. The right candidate will increase the supply of private rented properties available to clients of the Council's Housing Options Team. You will proactively develop links and positive working relationships with private landlords and letting agents to source homes in the private rented sector. By doing so, you will contribute to a proactive service for people who are homeless, or at risk of becoming homeless, by maximising opportunities for them to rent privately. Based near to Heathrow Airport in West London but with a requirement to travel around other boroughs locally, this is a full time role (37 hours per week, Monday to Friday). You will ideally have experience in local authority housing and preferably in a similar role where you have assisted customers in seeking and securing privately rented accommodation. Other key elements of the role include: Building and maintaining relationships with private landlords and letting agents to identify and secure accommodation for clients at risk of homelessness. Negotiating tenancy terms and promoting landlord incentive schemes such as rent deposits, bonds, and rent in advance. Supporting clients to secure their own accommodation through affordability advice, tenancy readiness, and budgeting support. Skilled in mediation with landlords, friends or family to prevent eviction or homelessness. Sound understanding of tenancy rights, welfare benefits, and local housing pathways. Being able to carry out home visits, working with vulnerable individuals, and collaborating with internal teams and partner agencies. Sourcing suitable, affordable private lettings with new and existing landlords that would enable the Council to discharge its full homelessness duty into the private rented sector where this is considered appropriate. Assisting with the provision of tenancy training for clients referred by the Housing Options Team to enable them to prepare for and then sustain their tenancies. Liaising where necessary with support providers and voluntary agencies to ensure that appropriate support is secured for clients so as to prevent homelessness. Carrying out visual property inspections (condition, safety checks etc.) with potential landlords to assess the suitability of their properties and make recommendations where remedial works are required in liaison with the Council's Housing Standards Team. Assisting in maintaining a database of information on private landlords who have been engaged by the post holder, for use by the Housing Options Team. The successful candidate will not need to come into the office everyday (only 2 days each week), but will need to be prepared to travel across different boroughs as they will need to attend property inspections etc as well as meeting with customers and other members of staff. Only applicants who are available to start on short notice (2 week's maximum) and feel they meet the above criteria need apply for this role.
Resident Liaison Officer Annual Salary: 18.89 per hour (PAYE) OR 23.95 per hour (Umbrella) Location: Morden, South London Job Type: Full-time temp till end February 2026 We are seeking a Resident Liaison Officer to join a team based in Morden but with frequent travel across Bromley, Lambeth, Lewisham, and Croydon. This role is crucial for developing and implementing our customer contact and stakeholder communication strategy, ensuring that our residents' voices are heard and service promises are delivered effectively. Day-to-day of the role: Participate in and occasionally lead local service resident engagement strategies. Analyse key data to inform service improvement strategies. Facilitate and coordinate responses to customers by working closely with the local housing team, Customer Contact Centre, and Clarion Response. Identify relevant internal and external stakeholders to ensure comprehensive service changes are understood by all parties. Manage customer communications to maintain high satisfaction levels. Organise and attend stakeholder meetings, producing communication materials using various methods. Act as a key member of the Housing Neighbourhood Team, representing the team at meetings and leading smaller project teams as needed. Provide a customer-focused service, ensuring all tasks are completed and that complaints and requests from residents and stakeholders are actioned effectively. Liaise with customers and act as a conduit between all relevant teams within Clarion, keeping all parties informed. Assist in liaising with in-house service providers, M&E contractors, and external subcontractors to ensure top-tier service delivery. Participate in the viewing and sign-up of customers at the handover of Regeneration properties. Ensure compliance with GDPR regulations when processing customer data. Required Skills & Qualifications: Proven experience in a front-line, customer-focused role within the social housing sector. Experience with project management methods and working within a housing association or local authority. Excellent analytical skills with the ability to identify trends and present data effectively. Strong capabilities in letter writing and report composition. Demonstrated ability to build and maintain relationships across geographical boundaries and influence positive change. To apply for the Resident Liaison Officer position, please submit your CV
Oct 24, 2025
Seasonal
Resident Liaison Officer Annual Salary: 18.89 per hour (PAYE) OR 23.95 per hour (Umbrella) Location: Morden, South London Job Type: Full-time temp till end February 2026 We are seeking a Resident Liaison Officer to join a team based in Morden but with frequent travel across Bromley, Lambeth, Lewisham, and Croydon. This role is crucial for developing and implementing our customer contact and stakeholder communication strategy, ensuring that our residents' voices are heard and service promises are delivered effectively. Day-to-day of the role: Participate in and occasionally lead local service resident engagement strategies. Analyse key data to inform service improvement strategies. Facilitate and coordinate responses to customers by working closely with the local housing team, Customer Contact Centre, and Clarion Response. Identify relevant internal and external stakeholders to ensure comprehensive service changes are understood by all parties. Manage customer communications to maintain high satisfaction levels. Organise and attend stakeholder meetings, producing communication materials using various methods. Act as a key member of the Housing Neighbourhood Team, representing the team at meetings and leading smaller project teams as needed. Provide a customer-focused service, ensuring all tasks are completed and that complaints and requests from residents and stakeholders are actioned effectively. Liaise with customers and act as a conduit between all relevant teams within Clarion, keeping all parties informed. Assist in liaising with in-house service providers, M&E contractors, and external subcontractors to ensure top-tier service delivery. Participate in the viewing and sign-up of customers at the handover of Regeneration properties. Ensure compliance with GDPR regulations when processing customer data. Required Skills & Qualifications: Proven experience in a front-line, customer-focused role within the social housing sector. Experience with project management methods and working within a housing association or local authority. Excellent analytical skills with the ability to identify trends and present data effectively. Strong capabilities in letter writing and report composition. Demonstrated ability to build and maintain relationships across geographical boundaries and influence positive change. To apply for the Resident Liaison Officer position, please submit your CV
We're recruiting a proactive and resident-focused Housing Support Officer to join a busy Housing Management service. This is a varied, hands-on role supporting tenants, maintaining safe and welcoming neighbourhoods, and ensuring homes and estates are managed efficiently. You'll be the operational heartbeat of the team-providing frontline resident support, managing key administrative processes, and assisting Housing Officers in delivering an excellent service to residents across the borough. The Role Building positive relationships with tenants and supporting a strong, responsive housing service. Manage the team mailbox, providing initial responses or escalating enquiries where appropriate, including MASH enquiries. Support the completion and filing of Introductory Tenancy Audits, ensuring compliance and timely record keeping. Assist with tenancy management administration, including audits, renewals, and tenancy papers. Gather and prepare information and chronologies for medium and high-level tenancy cases to support legal action where required. Support the Housing Management team with onsite compliance checks and ensuring appointments are booked promptly when passed for assistance. Take ownership of estate inspection coordination, ensuring issues are logged, actions completed, and repairs followed up. Provide diary management and appointment scheduling support for the team. Offer housing and transfer advice to residents over the phone and in person, providing clear and accurate guidance. Support with estate-based management tasks, including contractor liaison, neighbourhood management plans and decant arrangements for repairs. Update and maintain accurate tenancy data across Northgate and NECDM systems, supporting Housing Officers in data management and case updates. Assist with monthly data reporting on neighbourhood performance, ensuring information is accurate and submitted on time. Provide administrative support to ensure smooth delivery of services and excellent resident experience across the Housing Management function. Key Requirements Experience in a housing, customer service, or administrative support role within a public sector or social housing environment. Strong interpersonal and communication skills with the ability to handle sensitive enquiries from tenants and residents. Excellent organisational skills, with the ability to manage multiple priorities and maintain attention to detail. Confident using Microsoft Office, Outlook, Excel, and housing management systems (e.g. Northgate / NECDM - training provided). Comfortable working in a fast-paced, hybrid role involving both office-based administration and estate visits. Ability to produce accurate records, reports, and documentation for audits and legal proceedings. A collaborative team player with a positive, proactive attitude and commitment to delivering excellent service to residents. Full UK driving licence would be ideal but not essential What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Oct 24, 2025
Contract
We're recruiting a proactive and resident-focused Housing Support Officer to join a busy Housing Management service. This is a varied, hands-on role supporting tenants, maintaining safe and welcoming neighbourhoods, and ensuring homes and estates are managed efficiently. You'll be the operational heartbeat of the team-providing frontline resident support, managing key administrative processes, and assisting Housing Officers in delivering an excellent service to residents across the borough. The Role Building positive relationships with tenants and supporting a strong, responsive housing service. Manage the team mailbox, providing initial responses or escalating enquiries where appropriate, including MASH enquiries. Support the completion and filing of Introductory Tenancy Audits, ensuring compliance and timely record keeping. Assist with tenancy management administration, including audits, renewals, and tenancy papers. Gather and prepare information and chronologies for medium and high-level tenancy cases to support legal action where required. Support the Housing Management team with onsite compliance checks and ensuring appointments are booked promptly when passed for assistance. Take ownership of estate inspection coordination, ensuring issues are logged, actions completed, and repairs followed up. Provide diary management and appointment scheduling support for the team. Offer housing and transfer advice to residents over the phone and in person, providing clear and accurate guidance. Support with estate-based management tasks, including contractor liaison, neighbourhood management plans and decant arrangements for repairs. Update and maintain accurate tenancy data across Northgate and NECDM systems, supporting Housing Officers in data management and case updates. Assist with monthly data reporting on neighbourhood performance, ensuring information is accurate and submitted on time. Provide administrative support to ensure smooth delivery of services and excellent resident experience across the Housing Management function. Key Requirements Experience in a housing, customer service, or administrative support role within a public sector or social housing environment. Strong interpersonal and communication skills with the ability to handle sensitive enquiries from tenants and residents. Excellent organisational skills, with the ability to manage multiple priorities and maintain attention to detail. Confident using Microsoft Office, Outlook, Excel, and housing management systems (e.g. Northgate / NECDM - training provided). Comfortable working in a fast-paced, hybrid role involving both office-based administration and estate visits. Ability to produce accurate records, reports, and documentation for audits and legal proceedings. A collaborative team player with a positive, proactive attitude and commitment to delivering excellent service to residents. Full UK driving licence would be ideal but not essential What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Job Title- Resident Liaison Officer Location- Sheffield Salary- 28,000- 30,000 + car allowance Are you an excellent communicator with a track record of providing resident engagement during all stages of social housing projects? Are you able to converse with customers from a range of backgrounds and are able to deal with complaints with a professional manner? We are working with a leading contractor who work on behalf of housing providers across the country to deliver planned improvement works. They are looking for a resident officer to service a long term kitchen and bathroom project in Sheffield and other projects in the Leeds area. As a resident liaison officer, you will; Be the first point of contact for residents during scheduled works Make sure that residents are informed and happy with all updates Respond to complaints and issues that arise Keep detailed reports of resident feedback Attend site visits with the site manager and conduct progress surveys when required As a resident liaison officer, is it required that you; Have excellent face to face and telephone communication skills Have experience within social housing, and ideally construction/repairs teams Have a full clean driving licence Have a clean criminal record for enhanced DBS checks If this sounds of interest to you, or you know someone that may be a good fit, then we'd love to hear from you!
Oct 23, 2025
Full time
Job Title- Resident Liaison Officer Location- Sheffield Salary- 28,000- 30,000 + car allowance Are you an excellent communicator with a track record of providing resident engagement during all stages of social housing projects? Are you able to converse with customers from a range of backgrounds and are able to deal with complaints with a professional manner? We are working with a leading contractor who work on behalf of housing providers across the country to deliver planned improvement works. They are looking for a resident officer to service a long term kitchen and bathroom project in Sheffield and other projects in the Leeds area. As a resident liaison officer, you will; Be the first point of contact for residents during scheduled works Make sure that residents are informed and happy with all updates Respond to complaints and issues that arise Keep detailed reports of resident feedback Attend site visits with the site manager and conduct progress surveys when required As a resident liaison officer, is it required that you; Have excellent face to face and telephone communication skills Have experience within social housing, and ideally construction/repairs teams Have a full clean driving licence Have a clean criminal record for enhanced DBS checks If this sounds of interest to you, or you know someone that may be a good fit, then we'd love to hear from you!
Nelson Permanent Placements
Wythenshawe, Manchester
NPP are recruiting for Tenant Liaison Officer on behalf of a market leader in the retrofit market. The candidate will be entrusted for managing the customer/resident relationship. Responsibilities Consulting and supporting residents ensuring client satisfaction Identifying tenants needs Safely collating and recording client data Dealing with residents issues and establishing reasonable resolutions Developing effective working relationships between residents, clients and sub-contractors Carry out resident inductions, to include scope of works and surveys Resident profiling working with the site team to establish correct customer care Agree access arrangements with the residents and booking appointments Focus on social values and participating in community events and activities This role would suit someone with experience of a similar role, with strong interpersonal skills and eye for detail to keep and maintain records
Oct 23, 2025
Full time
NPP are recruiting for Tenant Liaison Officer on behalf of a market leader in the retrofit market. The candidate will be entrusted for managing the customer/resident relationship. Responsibilities Consulting and supporting residents ensuring client satisfaction Identifying tenants needs Safely collating and recording client data Dealing with residents issues and establishing reasonable resolutions Developing effective working relationships between residents, clients and sub-contractors Carry out resident inductions, to include scope of works and surveys Resident profiling working with the site team to establish correct customer care Agree access arrangements with the residents and booking appointments Focus on social values and participating in community events and activities This role would suit someone with experience of a similar role, with strong interpersonal skills and eye for detail to keep and maintain records
Job Title: Tenant Liaison Officer Location: Guildford Overview We re looking for a confident and outgoing individual to join the Water team as a Tenant Engagement Officer. This is a fully field based role, perfect for someone with experience in tenant liaison, accompanied viewings, property inspections, or similar customer facing roles. You ll be engaging directly with residents at their homes, explaining a free water saving upgrade, and carrying out simple indoor assessments to book installations. If you enjoy being out on the road, talking to people, and making a difference in your community, this could be a great fit for you. Duties Appointment Booking Resident Engagement Internal Home Surveys CRM and Reporting Compliance and Safety Team Collaboration Requirements / Demonstrable Experience Minimum 2 years of customer-facing experience Ideally in roles such as tenant liaison, estate/letting agency, accompanied viewings, or similar field-based positions Full UK driving license A clean license is preferred, and the role involves regular travel within a defined area Access to a personal vehicle with business use insurance Essential for fieldwork (mileage allowance provided) Clear DBS check (Disclosure and Barring Service) Required due to the nature of working in residential homes Basic IT skills If you feel like you would be a good fit for this job please apply today
Oct 22, 2025
Full time
Job Title: Tenant Liaison Officer Location: Guildford Overview We re looking for a confident and outgoing individual to join the Water team as a Tenant Engagement Officer. This is a fully field based role, perfect for someone with experience in tenant liaison, accompanied viewings, property inspections, or similar customer facing roles. You ll be engaging directly with residents at their homes, explaining a free water saving upgrade, and carrying out simple indoor assessments to book installations. If you enjoy being out on the road, talking to people, and making a difference in your community, this could be a great fit for you. Duties Appointment Booking Resident Engagement Internal Home Surveys CRM and Reporting Compliance and Safety Team Collaboration Requirements / Demonstrable Experience Minimum 2 years of customer-facing experience Ideally in roles such as tenant liaison, estate/letting agency, accompanied viewings, or similar field-based positions Full UK driving license A clean license is preferred, and the role involves regular travel within a defined area Access to a personal vehicle with business use insurance Essential for fieldwork (mileage allowance provided) Clear DBS check (Disclosure and Barring Service) Required due to the nature of working in residential homes Basic IT skills If you feel like you would be a good fit for this job please apply today
Randstad Construction & Property
Winsford, Cheshire
Site Liaison Officer required for a start in Windsford Randstad required a site liasion officers in Windsford to work evening shifts Pay: 22 an hour CIS Hours: 3:00pm - 10:00pm Days - Friday - Sunday Duties: Meet residents and escort them safely to/from properties. Provide wayfinding for visitors, trades, taxis, and deliveries. Assisting with bin drop off and collection. On call to the resident to provide any assistance needed. The candiate must be friendly, approachable and have the ability to deal with customer queiries. Job imediate start, Must have 2 references from previous employers. If you are interested call (phone number removed) Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Oct 22, 2025
Seasonal
Site Liaison Officer required for a start in Windsford Randstad required a site liasion officers in Windsford to work evening shifts Pay: 22 an hour CIS Hours: 3:00pm - 10:00pm Days - Friday - Sunday Duties: Meet residents and escort them safely to/from properties. Provide wayfinding for visitors, trades, taxis, and deliveries. Assisting with bin drop off and collection. On call to the resident to provide any assistance needed. The candiate must be friendly, approachable and have the ability to deal with customer queiries. Job imediate start, Must have 2 references from previous employers. If you are interested call (phone number removed) Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Job Title: Accommodation Administrator Location: Birmingham Contract Type: Temp Hours:30 hours per week, Monday to Friday Hourly Rate / Salary: £12.60 Start Date: ASAP About the Role Are you passionate about delivering exceptional customer service in a housing or accommodation setting? We're looking for a proactive and organised Accommodation Administrator to join our team, supporting a safe, welcoming, and well-managed living environment for key workers. You'll be the first point of contact for residents and play a key role in coordinating bookings, supporting marketing and lettings, managing maintenance issues, and ensuring compliance across the scheme. This is a vital frontline role with a strong customer service and operational focus ideal for someone who thrives in a busy environment and enjoys variety in their day. Key Responsibilities Customer Service & Enquiries: Act as the first point of contact for residents and prospective tenants via phone, email, and in person. Lettings Support: Assist the Marketing & Lettings Officer with advertising vacancies, processing applications, and optimising occupancy. Move-In/Move-Out Coordination: Support residents with key processes including right-to-rent checks, rent/deposit collection, and tenancy documentation. Bookings & Records: Accurately manage bookings, maintain up-to-date occupancy records, and process tenant data in housing systems. Maintenance Coordination: Log and track maintenance requests, liaise with contractors, and follow up to ensure timely resolution. Health & Safety & Compliance: Conduct property inspections and compliance checks to ensure safe, well-maintained accommodation. Stakeholder Liaison: Work with NHS Trusts, universities, and other partners to coordinate key worker placements and support service standards. Feedback & Service Improvement: Gather tenant feedback, support complaint investigations, and assist with service improvement initiatives. About You Essential: Strong customer service and communication skills Able to multitask and manage busy administrative processes efficiently Proficient in Microsoft Office and housing/booking systems Confident in liaising with tenants, contractors, and external stakeholders Desirable: Experience in accommodation, hospitality, or property management Familiarity with tenancy agreements and housing compliance Basic financial admin knowledge (e.g. rent payments, invoicing) Understanding of health & safety in residential settings Why Join Us? Be part of a team making a real difference in the lives of essential key workers Work in a supportive and collaborative environment Develop your skills in property coordination, customer service, and housing management Join an organisation that values wellbeing, inclusion, and professional growth Additional Info No financial responsibility No direct or indirect reports Reporting to: Accommodation Manager
Oct 22, 2025
Seasonal
Job Title: Accommodation Administrator Location: Birmingham Contract Type: Temp Hours:30 hours per week, Monday to Friday Hourly Rate / Salary: £12.60 Start Date: ASAP About the Role Are you passionate about delivering exceptional customer service in a housing or accommodation setting? We're looking for a proactive and organised Accommodation Administrator to join our team, supporting a safe, welcoming, and well-managed living environment for key workers. You'll be the first point of contact for residents and play a key role in coordinating bookings, supporting marketing and lettings, managing maintenance issues, and ensuring compliance across the scheme. This is a vital frontline role with a strong customer service and operational focus ideal for someone who thrives in a busy environment and enjoys variety in their day. Key Responsibilities Customer Service & Enquiries: Act as the first point of contact for residents and prospective tenants via phone, email, and in person. Lettings Support: Assist the Marketing & Lettings Officer with advertising vacancies, processing applications, and optimising occupancy. Move-In/Move-Out Coordination: Support residents with key processes including right-to-rent checks, rent/deposit collection, and tenancy documentation. Bookings & Records: Accurately manage bookings, maintain up-to-date occupancy records, and process tenant data in housing systems. Maintenance Coordination: Log and track maintenance requests, liaise with contractors, and follow up to ensure timely resolution. Health & Safety & Compliance: Conduct property inspections and compliance checks to ensure safe, well-maintained accommodation. Stakeholder Liaison: Work with NHS Trusts, universities, and other partners to coordinate key worker placements and support service standards. Feedback & Service Improvement: Gather tenant feedback, support complaint investigations, and assist with service improvement initiatives. About You Essential: Strong customer service and communication skills Able to multitask and manage busy administrative processes efficiently Proficient in Microsoft Office and housing/booking systems Confident in liaising with tenants, contractors, and external stakeholders Desirable: Experience in accommodation, hospitality, or property management Familiarity with tenancy agreements and housing compliance Basic financial admin knowledge (e.g. rent payments, invoicing) Understanding of health & safety in residential settings Why Join Us? Be part of a team making a real difference in the lives of essential key workers Work in a supportive and collaborative environment Develop your skills in property coordination, customer service, and housing management Join an organisation that values wellbeing, inclusion, and professional growth Additional Info No financial responsibility No direct or indirect reports Reporting to: Accommodation Manager
Operations Manager - Social Housing Refurbishment/Planned Maintenance Hemel Hempstead based (with travel) 80K - 95K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Hemel Hempstead. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 95,000 + Car/Allowance + Benefits.
Oct 21, 2025
Full time
Operations Manager - Social Housing Refurbishment/Planned Maintenance Hemel Hempstead based (with travel) 80K - 95K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Hemel Hempstead. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 95,000 + Car/Allowance + Benefits.
Operations Manager - Social Housing Refurbishment/Planned Maintenance Uxbridge based 80K - 95K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Uxbridge. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 95,000 + Car/Allowance + Benefits.
Oct 21, 2025
Full time
Operations Manager - Social Housing Refurbishment/Planned Maintenance Uxbridge based 80K - 95K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Uxbridge. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 95,000 + Car/Allowance + Benefits.
We are recruiting for an ambitious Stakeholder Engagement Officer looking for a new challenge in the world of tunnelling construction on the new HARP (Haweswater Aqueduct Resilience Programme) project. What matters to us Communications, Community Engagement or Marketing Experience Experience in providing communications support to senior management level Excellent stakeholder management skills and capable of building strong working relationships Highly organised with excellent attention to detail is essential - including good writing and grammar skills Computer literate with a good working knowledge of Microsoft packages and social media Previous experience within the construction industry advantageous but not required Your contribution to our company HARP is a major scheme to maintain drinking water supplies across Cumbria, Lancashire and Greater Manchester for future generations. The Haweswater Aqueduct is a 110km pipeline which runs from the Lake District, through Lancashire and into Greater Manchester. Originally constructed in the 1950s, the pipeline needs essential upgrade work and will see the replacement of the existing tunnel sections to ensure it can continue to supply customers for generations to come. Requirements: Support the Senior Engagement Manager in the development & implementation of the project Communications and Stakeholder Engagement strategy, and be responsible for the local stakeholder management plans for key stakeholders and community engagement, ensuring coordination and quality control of all communications Assist the Senior Engagement Manager in ensuring the project works are carried out in accordance with relevant U&As and other 3rd Party Agreements and within specified timescales, including collaborating with others (e.g. The Client and Contractors etc.) to deliver consistency and 'Best for Programme' outcomes Work as part of the Community Engagement team to ensure consistency of information to stakeholders, the client and the wider community Work closely with the UK Communications team to keep them updated and informed of all forthcoming stakeholder and engagement activities and any potential reputational issues Liaison with stakeholders and the Project team for the assessment of the impact of design and construction activities on consents and agreement order, local community representatives and stakeholders, and to assist in the development of alternative methods or other solutions to stakeholder issues throughout the life of the project Development and implementation of local communication and engagement, event and visit plans and provide support for community events Work closely with the Project team to support the development of a schedule of construction information for the client, wider community and internal/external stakeholders Draft letters and newsletters for local communities and stakeholders and arrange distribution Attend regular liaison meetings with project colleagues, the client and other contractors to ensure sharing of best practices, innovation and continuous improvement. Share these stories with the communications team and client for external (press, social media, website etc.) and internal communication (newsletter, intranet, magazine etc.) channels Assist in managing proactive and reactive press and stakeholder enquiries Monitor and record the Company's media coverage on the project and local/regional area Drive the promotion of and protect the Company brand. Oversee and monitor the use of the Company corporate design and use of the brand on the project and local/regional area Act as deputy for the Engagement Manager (or equivalent) as required What you stand to gain We stand for respect, partnership, and sustainability, creating a work environment that promotes safety, health, and development. Our committed and healthy employees are our most valuable asset - the foundation for sustainable growth and innovation. With our "People. Planet. Progress." strategy and the motto WORK ON PROGRESS, we drive change forward - with the goal of climate neutrality by 2040. This happens after the successful application 1. Screening of applications - careful review and evaluation of submitted documents 2. Decision, whether to invite an applicant to an interview 3. Getting to know the candidate in a virtual or personal setting - the number of interviews may vary depending on the position 4. Welcome to STRABAG SE- clarifying the offer and the final details regarding the candidate's entry See what others have to say Still searching? Discover more opportunities to work for us. London Tunnel Construction Full-time Buyer STRABAG UK Limited Town Planner STRABAG UK Ltd London Tunnel Construction Full-time
Oct 20, 2025
Full time
We are recruiting for an ambitious Stakeholder Engagement Officer looking for a new challenge in the world of tunnelling construction on the new HARP (Haweswater Aqueduct Resilience Programme) project. What matters to us Communications, Community Engagement or Marketing Experience Experience in providing communications support to senior management level Excellent stakeholder management skills and capable of building strong working relationships Highly organised with excellent attention to detail is essential - including good writing and grammar skills Computer literate with a good working knowledge of Microsoft packages and social media Previous experience within the construction industry advantageous but not required Your contribution to our company HARP is a major scheme to maintain drinking water supplies across Cumbria, Lancashire and Greater Manchester for future generations. The Haweswater Aqueduct is a 110km pipeline which runs from the Lake District, through Lancashire and into Greater Manchester. Originally constructed in the 1950s, the pipeline needs essential upgrade work and will see the replacement of the existing tunnel sections to ensure it can continue to supply customers for generations to come. Requirements: Support the Senior Engagement Manager in the development & implementation of the project Communications and Stakeholder Engagement strategy, and be responsible for the local stakeholder management plans for key stakeholders and community engagement, ensuring coordination and quality control of all communications Assist the Senior Engagement Manager in ensuring the project works are carried out in accordance with relevant U&As and other 3rd Party Agreements and within specified timescales, including collaborating with others (e.g. The Client and Contractors etc.) to deliver consistency and 'Best for Programme' outcomes Work as part of the Community Engagement team to ensure consistency of information to stakeholders, the client and the wider community Work closely with the UK Communications team to keep them updated and informed of all forthcoming stakeholder and engagement activities and any potential reputational issues Liaison with stakeholders and the Project team for the assessment of the impact of design and construction activities on consents and agreement order, local community representatives and stakeholders, and to assist in the development of alternative methods or other solutions to stakeholder issues throughout the life of the project Development and implementation of local communication and engagement, event and visit plans and provide support for community events Work closely with the Project team to support the development of a schedule of construction information for the client, wider community and internal/external stakeholders Draft letters and newsletters for local communities and stakeholders and arrange distribution Attend regular liaison meetings with project colleagues, the client and other contractors to ensure sharing of best practices, innovation and continuous improvement. Share these stories with the communications team and client for external (press, social media, website etc.) and internal communication (newsletter, intranet, magazine etc.) channels Assist in managing proactive and reactive press and stakeholder enquiries Monitor and record the Company's media coverage on the project and local/regional area Drive the promotion of and protect the Company brand. Oversee and monitor the use of the Company corporate design and use of the brand on the project and local/regional area Act as deputy for the Engagement Manager (or equivalent) as required What you stand to gain We stand for respect, partnership, and sustainability, creating a work environment that promotes safety, health, and development. Our committed and healthy employees are our most valuable asset - the foundation for sustainable growth and innovation. With our "People. Planet. Progress." strategy and the motto WORK ON PROGRESS, we drive change forward - with the goal of climate neutrality by 2040. This happens after the successful application 1. Screening of applications - careful review and evaluation of submitted documents 2. Decision, whether to invite an applicant to an interview 3. Getting to know the candidate in a virtual or personal setting - the number of interviews may vary depending on the position 4. Welcome to STRABAG SE- clarifying the offer and the final details regarding the candidate's entry See what others have to say Still searching? Discover more opportunities to work for us. London Tunnel Construction Full-time Buyer STRABAG UK Limited Town Planner STRABAG UK Ltd London Tunnel Construction Full-time
We are recruiting for an ambitious Stakeholder Engagement Officer looking for a new challenge in the world of tunnelling construction on the new HARP (Haweswater Aqueduct Resilience Programme) project. What matters to us Communications, Community Engagement or Marketing Experience Experience in providing communications support to senior management level Excellent stakeholder management skills and capable of building strong working relationships Highly organised with excellent attention to detail is essential - including good writing and grammar skills Computer literate with a good working knowledge of Microsoft packages and social media Previous experience within the construction industry advantageous but not required Your contribution to our company HARP is a major scheme to maintain drinking water supplies across Cumbria, Lancashire and Greater Manchester for future generations. The Haweswater Aqueduct is a 110km pipeline which runs from the Lake District, through Lancashire and into Greater Manchester. Originally constructed in the 1950s, the pipeline needs essential upgrade work and will see the replacement of the existing tunnel sections to ensure it can continue to supply customers for generations to come. Requirements: Support the Senior Engagement Manager in the development & implementation of the project Communications and Stakeholder Engagement strategy, and be responsible for the local stakeholder management plans for key stakeholders and community engagement, ensuring coordination and quality control of all communications Assist the Senior Engagement Manager in ensuring the project works are carried out in accordance with relevant U&As and other 3rd Party Agreements and within specified timescales, including collaborating with others (e.g. The Client and Contractors etc.) to deliver consistency and 'Best for Programme' outcomes Work as part of the Community Engagement team to ensure consistency of information to stakeholders, the client and the wider community Work closely with the UK Communications team to keep them updated and informed of all forthcoming stakeholder and engagement activities and any potential reputational issues Liaison with stakeholders and the Project team for the assessment of the impact of design and construction activities on consents and agreement order, local community representatives and stakeholders, and to assist in the development of alternative methods or other solutions to stakeholder issues throughout the life of the project Development and implementation of local communication and engagement, event and visit plans and provide support for community events Work closely with the Project team to support the development of a schedule of construction information for the client, wider community and internal/external stakeholders Draft letters and newsletters for local communities and stakeholders and arrange distribution Attend regular liaison meetings with project colleagues, the client and other contractors to ensure sharing of best practices, innovation and continuous improvement. Share these stories with the communications team and client for external (press, social media, website etc.) and internal communication (newsletter, intranet, magazine etc.) channels Assist in managing proactive and reactive press and stakeholder enquiries Monitor and record the Company's media coverage on the project and local/regional area Drive the promotion of and protect the Company brand. Oversee and monitor the use of the Company corporate design and use of the brand on the project and local/regional area Act as deputy for the Engagement Manager (or equivalent) as required What you stand to gain We stand for respect, partnership, and sustainability, creating a work environment that promotes safety, health, and development. Our committed and healthy employees are our most valuable asset - the foundation for sustainable growth and innovation. With our "People. Planet. Progress." strategy and the motto WORK ON PROGRESS, we drive change forward - with the goal of climate neutrality by 2040. This happens after the successful application 1. Screening of applications - careful review and evaluation of submitted documents 2. Decision, whether to invite an applicant to an interview 3. Getting to know the candidate in a virtual or personal setting - the number of interviews may vary depending on the position 4. Welcome to STRABAG SE- clarifying the offer and the final details regarding the candidate's entry See what others have to say Still searching? Discover more opportunities to work for us. London Tunnel Construction Full-time Buyer STRABAG UK Limited Town Planner STRABAG UK Ltd London Tunnel Construction Full-time
Oct 20, 2025
Full time
We are recruiting for an ambitious Stakeholder Engagement Officer looking for a new challenge in the world of tunnelling construction on the new HARP (Haweswater Aqueduct Resilience Programme) project. What matters to us Communications, Community Engagement or Marketing Experience Experience in providing communications support to senior management level Excellent stakeholder management skills and capable of building strong working relationships Highly organised with excellent attention to detail is essential - including good writing and grammar skills Computer literate with a good working knowledge of Microsoft packages and social media Previous experience within the construction industry advantageous but not required Your contribution to our company HARP is a major scheme to maintain drinking water supplies across Cumbria, Lancashire and Greater Manchester for future generations. The Haweswater Aqueduct is a 110km pipeline which runs from the Lake District, through Lancashire and into Greater Manchester. Originally constructed in the 1950s, the pipeline needs essential upgrade work and will see the replacement of the existing tunnel sections to ensure it can continue to supply customers for generations to come. Requirements: Support the Senior Engagement Manager in the development & implementation of the project Communications and Stakeholder Engagement strategy, and be responsible for the local stakeholder management plans for key stakeholders and community engagement, ensuring coordination and quality control of all communications Assist the Senior Engagement Manager in ensuring the project works are carried out in accordance with relevant U&As and other 3rd Party Agreements and within specified timescales, including collaborating with others (e.g. The Client and Contractors etc.) to deliver consistency and 'Best for Programme' outcomes Work as part of the Community Engagement team to ensure consistency of information to stakeholders, the client and the wider community Work closely with the UK Communications team to keep them updated and informed of all forthcoming stakeholder and engagement activities and any potential reputational issues Liaison with stakeholders and the Project team for the assessment of the impact of design and construction activities on consents and agreement order, local community representatives and stakeholders, and to assist in the development of alternative methods or other solutions to stakeholder issues throughout the life of the project Development and implementation of local communication and engagement, event and visit plans and provide support for community events Work closely with the Project team to support the development of a schedule of construction information for the client, wider community and internal/external stakeholders Draft letters and newsletters for local communities and stakeholders and arrange distribution Attend regular liaison meetings with project colleagues, the client and other contractors to ensure sharing of best practices, innovation and continuous improvement. Share these stories with the communications team and client for external (press, social media, website etc.) and internal communication (newsletter, intranet, magazine etc.) channels Assist in managing proactive and reactive press and stakeholder enquiries Monitor and record the Company's media coverage on the project and local/regional area Drive the promotion of and protect the Company brand. Oversee and monitor the use of the Company corporate design and use of the brand on the project and local/regional area Act as deputy for the Engagement Manager (or equivalent) as required What you stand to gain We stand for respect, partnership, and sustainability, creating a work environment that promotes safety, health, and development. Our committed and healthy employees are our most valuable asset - the foundation for sustainable growth and innovation. With our "People. Planet. Progress." strategy and the motto WORK ON PROGRESS, we drive change forward - with the goal of climate neutrality by 2040. This happens after the successful application 1. Screening of applications - careful review and evaluation of submitted documents 2. Decision, whether to invite an applicant to an interview 3. Getting to know the candidate in a virtual or personal setting - the number of interviews may vary depending on the position 4. Welcome to STRABAG SE- clarifying the offer and the final details regarding the candidate's entry See what others have to say Still searching? Discover more opportunities to work for us. London Tunnel Construction Full-time Buyer STRABAG UK Limited Town Planner STRABAG UK Ltd London Tunnel Construction Full-time
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