11 jobs found

We're looking for a proactive and organised Property Compliance & Maintenance Project Manager to help deliver a high-quality, safe, and customer-focused property service across a housing portfolio.You'll manage statutory compliance programmes (such as gas, fire, electrical, asbestos, and water safety), oversee contractors, and ensure all homes and communal areas meet legal and health & safety standards.This is a hands-on, varied role ideal for someone with experience in property compliance , facilities management , or repairs & maintenance within housing or similar sectors. Key Responsibilities Manage and deliver all statutory compliance programmes, including:Gas and heating systems (gas, oil, LPG, ASHP, renewables)Electrical testing and inspections (EICR, PAT)Fire safety systems and equipmentWater hygiene and legionella preventionAsbestos managementLift safety and other mechanical systemsMonitor contractor performance and ensure all maintenance and compliance works are delivered safely, on time, and to high standards.Keep accurate records (digital and paper) for all compliance and servicing programmes.Work closely with the Health & Safety Officer to maintain regulatory compliance and respond to any audit or inspection requirements.Manage relevant budgets, approve invoices, and ensure value for money in all contracted works.Prepare service charge estimates and performance reports for management review.Liaise with residents, contractors, and colleagues to ensure effective communication and minimal disruption during works.Support wider property and asset management projects as needed. Qualifications (Desirable) NEBOSH or IOSH qualification. Relevant technical certifications (e.g. Gas Safe awareness, Legionella management, NICEIC, etc.). Salary: £35,000 PA Monday to Friday 9am to 5pm Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Development Project Manager (Post Contract) Salary £43,489 Location Manchester Permanent, Full Time Reporting to the Development Programme Manager, the Development Project Manager s key responsibilities, as an essential member of the team, is to project manage the delivery of projects to agreed time, cost and quality parameters. What you ll be doing To project manage the delivery of post-contract projects within the organisation s development programme to agreed time, cost and quality parameters; To deliver excellent customer service to all stakeholders including customers, internal colleagues and external partners; To manage the delivery of post-completion customer journey processes; Negotiate post-contract construction contract instructions to deliver best value for money for the association; Management of appointed contractors, consultants, solicitors, valuers, etc. in line with contracts, appointment letters and service briefs; Oversee the discharge of planning conditions; Prepare and maintain scheme appraisals and cashflow forecasts within the parameters of annual budgets, forecasts and targets, using the association s appraisal and cashflow management software Proval & Sequel; Liaison with consultants, solicitors, valuers, local authority, Homes England officers, contractors, developers, and all internal departments to ensure effective communication; Financial management of post-contract projects, including coding and payment of invoices and monitoring of cashflows to ensure they remain within approved budgets; Undertake contract management and administration, including attendance at site meetings, progress review visits, and pre-start meetings alongside the pre-contract project manager; Monitor and report on risks associated with schemes; Maintain and update records in line with the Development Procedure Guide, capturing lessons learnt; Completion of Project Journal and KPI workbook to monitor progress and review success of schemes; Prepare written reports for approval by Executive Directors and/or Board of Management; Administration of scheme developments, ensuring delivery to agreed timetables, budgets, the Development Procedure Guide and Homes England audit compliance checklist; Share information with internal departments at handover (e.g. Sequel property attributes, H&S files, address schedules, warranty information); Prepare/obtain and complete the input of all information required at Practical Completion stage for the Homes England IMS system; Preparation of files for audit and submission to lending authorities in accordance with Great Places and funders requirements; Manage schemes during the defects liability period, including following up reported defects and liaising with customers and contractors; Review customer satisfaction outcomes on projects to ensure the customer journey is understood and a positive moving-in experience delivered; Assist colleagues with information gathering, investigations, warranty claims and rectification works related to latent defects; Assist with reviewing and improving the post-contract elements of the Development Procedure Guide in line with lessons learnt; Assist in the preparation of bids for funding within agreed timetables; Represent Great Places at external meetings with agencies, funders, tenants, residents and others as appropriate, including some outside usual hours; Liaise with outside agencies for whom Great Places undertakes development work, providing the same high standard of administration as in-house projects; Work closely with colleagues in the pre-contract team to ensure the smooth and compliant handover of schemes into post-contract management. What you ll need Educated to degree level or equivalent or work experience demonstrating graduate level ability; Qualified to minimum GCSE grade C or equivalent in English and maths Relevant professional memberships are desirable. Previous experience in a property development role. Project management experience and track record of delivery on time, on budget and to high quality standards. Knowledge of the property development process, the built environment and principles of good design. Knowledge of construction contract management. Experience of working within a prescribed framework but ability to think creatively to resolve problems. Experience of using SDS Proval and Sequel (or other similar appraisal and cashflow management software). Excellent verbal and written communication skills. Self-sufficiency in terms of admin. IT literate with day to day software such as Microsoft Outlook, Excel, Word and PowerPoint. Excellent customer service skills. Familiarity with Homes England s requirements. Understanding of housing market dynamics. Other relevant experience in regeneration and/or community development What we need from you A passion for customer service You will be required to attend a number of face-to-face training sessions as well as virtual sessions and e-learning. This part of your role is vital and of equal importance as the day-to-day aspects Ability to develop Great Places profile with a variety of partners and generate new business. Proven relationship builder and influencer with stakeholders Ability to liaise with other departments to ensure delivery of wider corporate goals Ability to produce accurate and concise reports, including cashflow reports Ability to represent Great Places at a variety of levels Self-sufficiency in terms of administration, preparing letters and reports, accurate filing etc. Ability to produce development appraisals The ability to motivate, inspire and influence a large and diverse workforce by example and persuasion The ability to develop and project a positive image of Great Places through personal, written and oral skills An ability to recognise, develop and effectively promote new opportunities Commitment to providing excellent line management for others What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays Lottery Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50 Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary) Sharing Greatness Our colleague incentive scheme where colleagues can earn £300 by helping the business achieve business targets. Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.

Job Title: Senior Estate Manager - Social Housing Location: South East London Rate: 32 - 41 per hour Contract: Temporary Start Date: ASAP About the Role: We are currently recruiting on behalf of a well-established local authority/housing association for an experienced Senior Estate Manager to join their housing services team in South East London . This is an excellent opportunity for a seasoned housing professional to take ownership of multiple estates and lead estate services to the highest standard. As Senior Estate Manager, you will be the key contact for estate-related issues across a defined patch, ensuring properties, communal areas, and the wider estate environment are safe, well-maintained, and responsive to resident needs. Key Responsibilities: Manage a portfolio of estates across South East London, ensuring a high-quality housing management service is delivered. Conduct regular estate inspections, identifying and resolving any issues related to repairs, cleanliness, ASB, grounds maintenance, and communal safety. Work closely with contractors and internal teams to ensure service standards and KPIs are met or exceeded. Handle complex tenancy management issues, including anti-social behaviour (ASB), neighbour disputes, and breaches of tenancy agreements. Liaise with residents, leaseholders, and resident associations to respond effectively to enquiries and complaints. Monitor service charge budgets and ensure value for money in all estate-related services. Lead or support on projects related to estate regeneration, major works, or service improvements. Provide leadership and support to junior estate officers or neighbourhood staff (if applicable). Ensure all activity complies with health & safety, safeguarding, and housing regulation standards. Requirements: Proven experience in a senior housing/estate management role within the public or social housing sector. In-depth knowledge of tenancy management, estate inspections, contractor liaison, and resident engagement. Strong understanding of housing legislation, health and safety compliance, and safeguarding. Excellent communication, negotiation, and conflict resolution skills. Ability to work autonomously and manage multiple priorities effectively. Full UK driving licence and access to a vehicle (preferred but not essential). Why Apply? Competitive hourly rate of 32- 41 per hour , paid weekly. Opportunity to work with a respected housing provider making a real difference in the community. Dynamic and collaborative working environment with scope for ongoing assignments. How to Apply: If you're an experienced housing professional ready for your next challenge in estate management, apply today with your updated CV.

Resident Liaison Officer Location: Whitchurch Rd, W11 4AT Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 20.86 per hour Job Ref: (phone number removed) Responsibilities Provide seamless and proactive resident liaison advice, delivering front-line housing services for the transformation of Lancaster West into a model estate. Offer information and support to tenants and leaseholders affected by major works, ensuring best value communication and consultation procedures. Support the refurbishment team by delivering multi-channel services including face-to-face, telephone, and email, ensuring timely and empathetic customer updates. Ensure effective administration, working with the Lancaster West Neighbourhood Team and Grenfell Housing Services to meet council policies, performance standards, and customer satisfaction requirements. Liaise with contractors, set standards for engagement with residents, and coordinate resident information packs and updates. Coordinate temporary or permanent re-housing of residents as necessary. Advise Project Managers on the effects of capital works on residents and assist leaseholders with service charge payments for major works. Secure satisfactory outcomes in disputes involving access to dwellings or other resident issues. Efficiently process insurance and other claims submitted by residents. Arrange and attend meetings, presentations, and exhibitions for residents, including working outside normal hours as required. Design and conduct social surveys prior to major projects and maintain a customer feedback/complaints procedure. Identify vulnerable residents and ensure adequate long-term provision for their needs. Maintain systems for reporting defects and regularly review and suggest improvements for resident communication procedures. Manage front-line communication platforms and ensure high-quality responses to residents. Support complaint investigations and ensure updates are shared with colleagues. Champion pilot projects to improve services for residents and support various project tasks as needed. Develop and maintain administrative and support systems, assisting with project work and record-keeping of meetings. Provide a caring and professional customer experience and explore innovative ways to gather resident feedback. Person Specification Understanding and commitment to Council policies on Equal Opportunity, Customer Care, and service delivery. GCSE pass in English and Maths or equivalent qualifications. Knowledge of the construction industry, site operations, health and safety matters, and current housing policy developments. Experience in social housing, local government, or customer-service environments, particularly with tenants and leaseholders undergoing major building works. Effective communication skills, both written and verbal, and the ability to maintain constructive relationships at all levels. Strong presentation, analytical, and problem-solving skills with the ability to plan work independently. Proficient in Microsoft Office applications, especially Excel, PowerPoint, and Word, and capable of creating spreadsheets and managing communications. Commitment to high-quality customer service and excellent organizational skills, including multi-tasking and prioritizing workloads. Ability to work as part of a team, with excellent interpersonal and networking skills to develop partnerships with staff and agencies. Excellent prioritization and negotiation skills, with the ability to work on own initiative. Passion for social housing as a public good and motivated to contribute to the recovery from the Grenfell Tower tragedy. Enthusiastic, conscientious, self-motivated, and willing to work outside office hours. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.

Resident Liaison Officer - Residential Temporary Contract - 6 Months Location: London Pay: £110-£120 for 9h day Start Date: asap My client who is a medium size contractor are looking for an experienced RLO to join the business on temp basis for a project that will initially be 13 weeks. The works comprises of external repairs and internal flat rewires. The programme duration is over 13 weeks however this is thought is thought to extend once on site. Duties you will have: • To carry out resident profiling, identifying vulnerable residents to establish their requirements to produce individual communication plans to allow works to be tailored accordingly if required. • To be responsible for the organisation and management of all aspects of communication and booking appointments, notifying residents of all major elements of the works and commencement dates, providing contact details and distributing RLO information packs. • Ensuring that resident communication documents are reviewed, updated and distributed, ensuring high quality and compliance with client and project requirements. • Prior to works starting, complete property condition and appliance surveys and take photographs when required, explain complaint procedure. • Ensuring resident's choices where applicable are collated including ballots to communal areas. • To carry out daily visits residents where work is in progress, keeping residents up dated of the works. • To record the day to day work on the tracker in individual properties and to co-ordinate with site staff to achieve project targets on time. • To ensure the health and safety of all residents. • To attend community events and school visits. • To collect satisfaction surveys as property handed over and input scores on the tracker to be used for feedback to improve our service. • The post holder will be expected to adjust their working patterns accordingly as some meetings may take place out of office hours. • To be responsibility for the RLO duties on site until handover and to continue to assist the refurbishment and customer service team after handover if required. • To ensure that Solo Protect is fully charged, worn and used at all times. • To ensure that all Safety Certificates along with Kitchen Designs, colour choices and external reports are scanned and filed in the Home by Home folders, which must be properly maintained • Prepare RLO reports, attend and report in project meetings. Qualifications & Experience Previous experience working within a social housing environment Experience in a customer service role within the construction industry Experience dealing with resident complaints Experience supervising external contractors Available to travel to various places of work as required CSCS First Aid Application If you have the relevant experience as described above and would like to apply for this RLO job in London then please email an updated CV to Damian @(url removed). To view all of our current positions in London then please visit our website; www.(url removed) or register for alerts on our App (available on the App Store and on Google play). Please bear in mind that we often get a high volume of applications for each role. We'd love to call every single person, even if they're not the right fit, but we just can't. What we can guarantee is that we will strive to contact suitable candidates, who have the required experience and background for this role or any other current roles, as soon as possible. Finally, if you call us, we make a huge effort to take every call (if we're not already on the phone) and will always return calls and messages

My client, a local authority based in West London is looking for a Legal Disrepair/Repairs Surveyor to join their team. This is a full time, temporary ongoing agency role and the successful candidate must have a full HND/degree level qualification in Surveying, ideally be a chartered member of CIOB/RICS, have extensive experience with Legal Disrepair cases and ideally experience within local authority/public sector roles. The main purposes of the role is to manage complex legal cases/complaints/Housing Ombudsman/MP/Cllr enquiries along with managing the performance of contractors to ensure efficiency of service, VFM and compliance with legislation. The successful candidate will be expected to contribute to the development of strategies and policies relating to Asset Management and to implement and review procedures relating to responsive repairs such as legal/structural/trees and service charges. The main responsibilities of the role will include the following; Ensure legal/complains/HO/MP/Cllrs enquiries are responded to within target times and responses meet quality standard Ensure expenditure are aligned to available budgets and represents VFM Implement critical procedures to support service delivery and officer/contractor training and development and to minimise unnecessary expenditure/budgetary pressures by agreed target times Support R&M manager on essential key projects within Asset Management focusing in on IT new database system/legal/structural/rechargeable/service charges Arrange guidance training for Access Harrow call centre staff on critical work procedures and work with Access Management to improve on repairs call centre repairs reporting. The successful candidate will be able to demonstrate the following competencies/attributes; Minimum HND/Degree level Surveying qualification Extensive experience with Legal Disrepair cases Own vehicle and full UK licence Experience in writing repairs specifications in accordance with bespoke SORs or NHF SORs and in repairs administration in housing maintenance in the public and/ or private sectors. Knowledge of legal disrepair/structural/service charge/rechargeable procedures and working practises agreements Detailed knowledge of the issues involved in providing technical client advice for responsive maintenance The client is looking to move quickly with appointing to this position and as such, are offering £26 p/hr Umbrella Ltd (approx. £650 p/week NET after deductions). If this position sounds of interest, please email a copy of your up to date CV to (url removed) or call Jamal at Service Care Construction on (phone number removed)

My client, a local authority based in West London is looking for a Legal Disrepair/Repairs Surveyor to join their team. This is a full time, temporary ongoing agency role and the successful candidate must have a full HND/degree level qualification in Surveying, ideally be a chartered member of CIOB/RICS, have extensive experience with Legal Disrepair cases and ideally experience within local authority/public sector roles. The main purposes of the role is to manage complex legal cases/complaints/Housing Ombudsman/MP/Cllr enquiries along with managing the performance of contractors to ensure efficiency of service, VFM and compliance with legislation. The successful candidate will be expected to contribute to the development of strategies and policies relating to Asset Management and to implement and review procedures relating to responsive repairs such as legal/structural/trees and service charges. The main responsibilities of the role will include the following; Ensure legal/complains/HO/MP/Cllrs enquiries are responded to within target times and responses meet quality standard Ensure expenditure are aligned to available budgets and represents VFM Implement critical procedures to support service delivery and officer/contractor training and development and to minimise unnecessary expenditure/budgetary pressures by agreed target times Support R&M manager on essential key projects within Asset Management focusing in on IT new database system/legal/structural/rechargeable/service charges Arrange guidance training for Access Harrow call centre staff on critical work procedures and work with Access Management to improve on repairs call centre repairs reporting. The successful candidate will be able to demonstrate the following competencies/attributes; Minimum HND/Degree level Surveying qualification Extensive experience with Legal Disrepair cases Own vehicle and full UK licence Experience in writing repairs specifications in accordance with bespoke SORs or NHF SORs and in repairs administration in housing maintenance in the public and/ or private sectors. Knowledge of legal disrepair/structural/service charge/rechargeable procedures and working practises agreements Detailed knowledge of the issues involved in providing technical client advice for responsive maintenance The client is looking to move quickly with appointing to this position and as such, are offering £26 p/hr Umbrella Ltd (approx. £650 p/week NET after deductions). If this position sounds of interest, please email a copy of your up to date CV to (url removed) or call Jamal at Service Care Construction on (phone number removed)

Building Staff Solutions (BSS) are hiring a Health & Safety Officer for our client, a very well-known Main Contractor with long history of completing projects on time, within budget and to the highest standards. The role will be based on a site in Dublin working between Dublin City & Cherrywood and the successful candidate will be responsible for advising on overall compliance in matters of Health & Safety. Your Responsibilities * Conducting regular, formal site audits and carrying out inspections as directed in the Safety Management System * Ensuring that record of statutory inspections are kept for all activities and plant equipment * Delivering and completing statutory notifications to the Health & Safety Authority for the project and all incident / accident reporting and to conduct inspector site visits as required by the Health & Safety Authority * Delivering Health & Safety induction program's for new employees or contractors working on site * Managing and making recommendations for Personal Protective Equipment required for all Employees * Assisting Site Management in compiling cost records and forecasts for all issues associated with Health & Safety including, but not limited to, contra charges, training, purchases, etc * Serving as company representative at Site meetings; * Organizing and chairing the Safety Meetings for Sub-Contractors personnel * Ensuring sub-contractor safety statement's and required Method statement are available on site and assess sub-contractor statements and method statements, assisting where required * Advising / assisting Site Management in drafting and communicating Method Statements * Compiling, updating and communicating site Emergency Plans * Conducting preliminary accident investigations and statutory notifications, while keeping Group Safety Officer updated * Making sure First aid is available, that an adequate quantity of First Aid supplies is in stock and that all relevant Certs are updated * Collecting and collating relevant information for inclusion in the Safety File and preparing for handover to the Client at the end of the project. What you need to have * Health and Safety Degree is essential * With 2+ years’ experience * Previous experience managing safety on site * Excellent communication, leadership, training and presentation skills * Experience in the construction industry * Experience with Irish or UK contracts What you get in return * 45k with travel allowance * Excellent working environment * Latest available training to assist you in your role * Competitive Salary * Company vehicle or fuel allowance * Work for a well-structured and supported organisation that prides itself on delivery of service and customer satisfaction. If you are interested in this role, Please click apply or contact David on (phone number removed)/ Dave@buildstaff.ie today for a strictly confidential conversation. Job 36253 - INDHP BSS will process the data you have provided to help us find you suitable employment and offer you opportunities to help further your career. As we are a recruitment agency you may be considered for multiple roles that are suitable to your experience. You can review our Privacy Notice here

My client is one of the most reputable house builders in the country who are looking for an Architectural Technician to provide an architectural drawing and technical information service and support to the in-house Technical Department. As an Architectural Technician you will be assisting in turning around key development opportunities for a ready-and-waiting portfolio. You will be using your technical knowledge and project management skills to deliver high-quality projects, working with an experienced technical team. Key Responsibilities: 1. Advise Land Department on Technical viability of new sites. 2. Produce sketch and detailed site layouts and contribute to Technical reports for Land Appraisals, prepare working drawings, details and specifications, with minimum supervision. 3. Provide technical support and information to Construction, Commercial and Sales departments and maintain good communication to ensure the required level of service is maintained. 4. Assist the Technical Manager in fee negotiation and the appointment of consultants. 5. Produce and submit Planning & Building Regulation Applications and obtain planning permissions and other statutory approvals. Manage and submit the discharge of any planning conditions. 6. Prepare Sales and Legal information e.g. Conveyance plans, sales area layout drawings. 7. Comply with responsibilities as laid down in the Group’s Health, Safety & Environment Policy. 8. At all times comply with company policies, procedures and instructions. 9. Contribute to improving the business and enhancing the reputation of the company by putting forward new ideas and by implementing change when requested to do so. 10. Obtain and check information from external architectural consultants, and suppliers and manufacturers for supplementing working drawings. 11. Ensure updated Group drawings are issued in accordance with department procedures. Working Relationships: Effective working relationships are an essential part of daily working life. The focus in this role is both:- Internal: Colleagues within Operating Division; and External: Consultants, suppliers, manufacturers, LA and NHBC Officers to ensure we get the required level of service for the Company. Decision Making Authority: Decisions are limited to the scope of works and responsibilities. This position should always refer to the Technical or Design Manager, if there is any doubt over the effect of the decision, on Cost, Programme Timescale, Product or Company Image. If you are interested and available please apply via this job board or call Clare at Linear Recruitment

My client is a regional residential developer who are looking for an Architectural Technician to provide an architectural drawing and technical information service and support to their in house design team. As the Architectural Technician you will be responsible for leading major projects, assisting in turning around key development opportunities for a ready-and-waiting portfolio. You will be using your technical knowledge and project management skills to deliver high-quality projects, working with an experienced technical team. Key Responsibilities: 1. Advise Land Department on Technical viability of new sites. 2. Produce sketch and detailed site layouts and contribute to Technical reports for Land Appraisals, prepare working drawings, details and specifications, with minimum supervision. 3. Provide technical support and information to Construction, Commercial and Sales departments and maintain good communication to ensure the required level of service is maintained. 4. Assist the Technical Manager in fee negotiation and the appointment of consultants. 5. Produce and submit Planning & Building Regulation Applications and obtain planning permissions and other statutory approvals. Manage and submit the discharge of any planning conditions. 6. Prepare Sales and Legal information e.g. Conveyance plans, sales area layout drawings. 7. Comply with responsibilities as laid down in the Group’s Health, Safety & Environment Policy. 8. At all times comply with company policies, procedures and instructions. 9. Contribute to improving the business and enhancing the reputation of the company by putting forward new ideas and by implementing change when requested to do so. 10. Obtain and check information from external architectural consultants, and suppliers and manufacturers for supplementing working drawings. 11. Ensure updated Group drawings are issued in accordance with department procedures. Working Relationships: Effective working relationships are an essential part of daily working life. The focus in this role is both:- Internal: Colleagues within Operating Division; and External: Consultants, suppliers, manufacturers, LA and NHBC Officers to ensure we get the required level of service for the Company. Decision Making Authority: Decisions are limited to the scope of works and responsibilities. This position should always refer to the Technical or Design Manager, if there is any doubt over the effect of the decision, on Cost, Programme Timescale, Product or Company Image. If you are interested and available please apply via this job board or call Clare at Linear Recruitment

Job Title: Head of Operations Location Twickenham The Company: Established manufacturing business that have produce in the UK are looking to appoint a brand new Head of Operations, due to expansion. Reporting into the Chief Operating Officer, the postholder will take the lead and improve efficient and effective project management, as well as manage, oversee and develop the Operations team in order to deliver commercially successful and client-focused service excellence. Salary will depend on experience but competitive on application Job Description of Head of Operations The posthodler will oversee or attend client sites surveys as required to ensure smooth running of projects and ensure all aspects of a job are appropriately scoped and costed, co-ordinate Project Managers, Operations Support Team and resources onto client projects and ensure effective handover process from Sales team and feedback or make any appropriate challenges to project details. The Head of Operations will support Sales team by providing internal technical and third-party solutions on client projects, liaise and co-ordinate with Construction & Design Manager for projects that require CDM to ensure compliance with all necessary legislation and oversee and manage subcontractors to ensure both value for money and quality including developing teams and implementing performance measures. Co-ordinating and developing processes for effective and streamlined internal production order requisitions from factory as well as ensuring quality and cost control over any third party supplies. Design and implement an effective post-project review process to evaluate both operational and financial performance of internal and external resources and collate key performance measures and ensure and enhance financial management of project as well as ensure all out of scope contract variations are effectively managed and appropriately recharged to clients. Develop use of ERP system(s) to enhance single source project management both from operational and financial perspective ensuring all data is kept up to date and assist Finance to forecast for likely timelines for project progression and revenue recognition. Skills & experience of Head of operations The successful candidate must have at least 5+ years’ experience leading an Operations team in a similar or related industry, construction / engineering background and qualifications is preferred and leadership, coaching and mentoring skills would be essential. Be an effective communicator and calm manner across all communications channels, negotiation and people management, able to take a professional and pragmatic approach at all levels and have financial and commercial acumen including KPI reporting. Have exceptional planning and organisational skills as well as being technically proficient in resource planning software and financial project reporting. Must be willing to travel regularly in the UK and Europe Why Should You Apply? Be part of an ambitious and motivated senior management team The business offer 2 extra days paid leave per year to volunteer at a charity of your choice Work for a business that are committed to employees mental health and wellbeing Offer ongoing professional and personal development Theo James Recruitment specialise in Manufacturing & Engineering recruitment across the following disciplines. Supply Chain/Logistics, Management Quality - Engineering, Management Design - Engineer, Management Maintenance – Technician, Engineer, Management Production / Process Engineering Health, Safety & Environmental Project Engineering, Management Leadership and Management