Benefits Assessment Officer Milton Keynes - Fully Remote Role Job Role Take action to ensure that applications for Housing Benefit, Council Tax Reduction, Discretionary Housing Payments, Discretionary Council Tax Reduction and Local Welfare Assistance are processed and paid promptly and correctly in accordance with legislation and procedures. Resolve to conclusion telephone, face-to-face and written enquiries from residents of Milton Keynes, landlords, external agencies and other Council departments. Provide advice about welfare assistance and where applicable signpost customers to other agencies for help and support. Ensure that the Council Tax account information relating to the customer has the correct liability and if not, resolve any discrepancies that would affect the financial award. Take or initiate action, as appropriate, to ensure that overpayments of Housing Benefit, Council Tax Reduction, Discretionary Housing Payments and Discretionary Council Tax Reduction have effective recovery set or are identified as not being recoverable in line with policies & procedures and are recommended for write off. Essential Requirements Experience of using NEC Northgate Revenues & Benefits and/or Capita Academy.
May 22, 2024
Contract
Benefits Assessment Officer Milton Keynes - Fully Remote Role Job Role Take action to ensure that applications for Housing Benefit, Council Tax Reduction, Discretionary Housing Payments, Discretionary Council Tax Reduction and Local Welfare Assistance are processed and paid promptly and correctly in accordance with legislation and procedures. Resolve to conclusion telephone, face-to-face and written enquiries from residents of Milton Keynes, landlords, external agencies and other Council departments. Provide advice about welfare assistance and where applicable signpost customers to other agencies for help and support. Ensure that the Council Tax account information relating to the customer has the correct liability and if not, resolve any discrepancies that would affect the financial award. Take or initiate action, as appropriate, to ensure that overpayments of Housing Benefit, Council Tax Reduction, Discretionary Housing Payments and Discretionary Council Tax Reduction have effective recovery set or are identified as not being recoverable in line with policies & procedures and are recommended for write off. Essential Requirements Experience of using NEC Northgate Revenues & Benefits and/or Capita Academy.
G4S are looking for a Security Officer close to Flint where you will be required to carry out duties in a busy environment on a set shift pattern and have the opportunity to carve out a career with the biggest name in security. Your Time at Work Position: Security Officer Location: Chester/ Flint Pay Rate: £12 per hour Hours: Full-time permanent 42 hours a week average. Fixed term 6 to 12 month contract. Shifts: 2 days, 2 nights, 4 off from 6 to 6 Must be able to get to the site for the shift times and have an SIA licence. Your duties include: - Greeting staff and visitors - Controlling access in and out of the building - Patrolling the premises and ensuring security protocols are adhered to - Dealing with disturbances/ issues and security incidents - Managing staff inductions on site - Maintain critical G4S and client documentation - Dealing with first aid and incident reporting Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) -Workplace pension scheme - Life assurance benefit - Financial support for SIA Licence & renewal - Contributory Healthcare Scheme - Eye care vouchers - Employee Discount Schemes - Progression, training & development opportunities - Refer a friend scheme - Free Parking - Free uniform provided Job Ref: (G107) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. Hope that is everything, please give me a shout if you get stuck with anything. G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today!
May 22, 2024
Contract
G4S are looking for a Security Officer close to Flint where you will be required to carry out duties in a busy environment on a set shift pattern and have the opportunity to carve out a career with the biggest name in security. Your Time at Work Position: Security Officer Location: Chester/ Flint Pay Rate: £12 per hour Hours: Full-time permanent 42 hours a week average. Fixed term 6 to 12 month contract. Shifts: 2 days, 2 nights, 4 off from 6 to 6 Must be able to get to the site for the shift times and have an SIA licence. Your duties include: - Greeting staff and visitors - Controlling access in and out of the building - Patrolling the premises and ensuring security protocols are adhered to - Dealing with disturbances/ issues and security incidents - Managing staff inductions on site - Maintain critical G4S and client documentation - Dealing with first aid and incident reporting Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) -Workplace pension scheme - Life assurance benefit - Financial support for SIA Licence & renewal - Contributory Healthcare Scheme - Eye care vouchers - Employee Discount Schemes - Progression, training & development opportunities - Refer a friend scheme - Free Parking - Free uniform provided Job Ref: (G107) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. Hope that is everything, please give me a shout if you get stuck with anything. G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today!
Tenancy Sustainment Officer Slough 37.5 Hours (Shifts) 19 p/h A local authority in Slough are recruiting for a Tenancy Sustainment Officer to carry a caseload of homeless individuals to sustain their current tenancy to prevent them from becoming homeless The Role The primary focus of the Tenancy Sustainment Officer role is to support individuals in maintaining their tenancies and preventing homelessness by providing tailored short-term support, signposting to specialist services, and collaborating with multiple agencies to address complex needs. You will be anaging a caseload of around 30 cases - people who have been placed in accommodation, providing support to maintain their tenancies and keep them away from returning to the streets. The day-to-day role will include visiting client's residence and raising issues found at an early stage: Referring clients to other support agencies and organising MART meetings. Every now and then joining the outreach sessions together with a rough sleeper officer, building and maintaining a very good relationship with partner agencies, liaising with ASC, Police, Turning point, etc Reports directly to the Outreach coordinator. Assess and Develop Support Plans: Assess the support needs of vulnerable clients, create and regularly review tailored short-term support plans, and facilitate access to specialist services. Welfare and Benefits Support: Assist clients with applications for welfare benefits, appeals, and grant funding to manage financial crises and maintain tenancies. Multi-Agency Coordination: Arrange and chair multi-agency meetings to discuss and coordinate support for clients, ensuring effective communication and service delivery. Risk Management and Safeguarding: Conduct regular risk assessments, raise safeguarding alerts, and attend relevant case conferences to protect and support vulnerable clients. Record Keeping and Reporting: Maintain accurate records of support plans and client interactions, ensuring compliance with data protection laws, and produce regular performance reports to demonstrate service effectiveness. The Candidate To be considered for this Tenancy Sustainment Officer role, you will require the following skills and experience: Experience in Housing Support : Significant experience in developing and delivering individual support plans in housing management, hostel environments, social care, resettlement, or related fields. Multi-Agency Collaboration: Proven ability to work with a variety of statutory and voluntary agencies to coordinate multi-agency meetings and interventions. Problem-Solving Skills: Experience in a problem-solving context, particularly in dealing with issues related to safeguarding and domestic abuse. Diverse Client Engagement: Experience delivering services to diverse and challenging client groups, with the ability to conduct impact assessments and ensure equitable service delivery. Confidentiality and Sensitive Information Management: Experience working in confidential situations, understanding when and how to share sensitive information with relevant agencies. Flexibility in Working Hours: Willingness to participate in outreach sessions that may occur early in the morning or late at night. It is essential you are a driver and have access to a vehicle for work, as well as an enhanced DBS to be considered for this role. The Contract This is a temporary the Tenancy Sustainment Officer vacancy, on an initial 3 month contract which a chance of being extended. The role provides a four week rota for outreach sessions (early morning stating 5 am finishing 14:00 or late nights stating 5 pm and finishing 00:00). How to Apply To apply for this Tenancy Sustainment Officer role, please email a copy of your CV to lee org. uk or call on (phone number removed) to discuss the role in more detail! If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!
May 21, 2024
Contract
Tenancy Sustainment Officer Slough 37.5 Hours (Shifts) 19 p/h A local authority in Slough are recruiting for a Tenancy Sustainment Officer to carry a caseload of homeless individuals to sustain their current tenancy to prevent them from becoming homeless The Role The primary focus of the Tenancy Sustainment Officer role is to support individuals in maintaining their tenancies and preventing homelessness by providing tailored short-term support, signposting to specialist services, and collaborating with multiple agencies to address complex needs. You will be anaging a caseload of around 30 cases - people who have been placed in accommodation, providing support to maintain their tenancies and keep them away from returning to the streets. The day-to-day role will include visiting client's residence and raising issues found at an early stage: Referring clients to other support agencies and organising MART meetings. Every now and then joining the outreach sessions together with a rough sleeper officer, building and maintaining a very good relationship with partner agencies, liaising with ASC, Police, Turning point, etc Reports directly to the Outreach coordinator. Assess and Develop Support Plans: Assess the support needs of vulnerable clients, create and regularly review tailored short-term support plans, and facilitate access to specialist services. Welfare and Benefits Support: Assist clients with applications for welfare benefits, appeals, and grant funding to manage financial crises and maintain tenancies. Multi-Agency Coordination: Arrange and chair multi-agency meetings to discuss and coordinate support for clients, ensuring effective communication and service delivery. Risk Management and Safeguarding: Conduct regular risk assessments, raise safeguarding alerts, and attend relevant case conferences to protect and support vulnerable clients. Record Keeping and Reporting: Maintain accurate records of support plans and client interactions, ensuring compliance with data protection laws, and produce regular performance reports to demonstrate service effectiveness. The Candidate To be considered for this Tenancy Sustainment Officer role, you will require the following skills and experience: Experience in Housing Support : Significant experience in developing and delivering individual support plans in housing management, hostel environments, social care, resettlement, or related fields. Multi-Agency Collaboration: Proven ability to work with a variety of statutory and voluntary agencies to coordinate multi-agency meetings and interventions. Problem-Solving Skills: Experience in a problem-solving context, particularly in dealing with issues related to safeguarding and domestic abuse. Diverse Client Engagement: Experience delivering services to diverse and challenging client groups, with the ability to conduct impact assessments and ensure equitable service delivery. Confidentiality and Sensitive Information Management: Experience working in confidential situations, understanding when and how to share sensitive information with relevant agencies. Flexibility in Working Hours: Willingness to participate in outreach sessions that may occur early in the morning or late at night. It is essential you are a driver and have access to a vehicle for work, as well as an enhanced DBS to be considered for this role. The Contract This is a temporary the Tenancy Sustainment Officer vacancy, on an initial 3 month contract which a chance of being extended. The role provides a four week rota for outreach sessions (early morning stating 5 am finishing 14:00 or late nights stating 5 pm and finishing 00:00). How to Apply To apply for this Tenancy Sustainment Officer role, please email a copy of your CV to lee org. uk or call on (phone number removed) to discuss the role in more detail! If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!
My client in North West London is looking for a Tenancy Sustainment Officer to join their busy team. The ideal candidate must be very experienced in landlord and tenant issues, such as dealing with security of tenant, S21 and s.8 notices, unlawful eviction, disrepair and experience in assessing cases under HRA. The key purpose of this tenancy sustainment role is to provide a high standard of housing advice in order to keep customers within their homes. The role will be required to deal with more complex tenancy sustainment cases by conducting in depth casework on a range of areas. The role will contribute to the reduction in the number of households going into in temporary accommodation and living within unsuitable housing in the borough. The job consists of the following: To provide a specialised housing advice service to clients in housing need including complex landlord and tenant disputes, disrepair, mortgage and rent arrears and welfare benefits To prevent homelessness and resolve housing difficulties through good quality casework and by using a range of prevention tools To help maximise the income of households by advising on back to works programmes, claims for welfare benefits, Discretionary Housing Payments, Crisis Fund and Homeless Prevention Fund Where prevention is unsuccessful, to provide comprehensive housing options advice and if needed a seamless handoff to the housing assessment function To respond to threats of illegal eviction and landlord harassment ensuring that cases are managed appropriately so that there is sufficient evidence to pursue prosecutions in accordance with the Protection from Eviction Act 1977 To work effectively with landlords to sustain tenancies whilst also building positive relationships To holistically assess a customer s circumstances by conducting interviews, undertaking visits to customers in their homes and maintain accurate case notes and accurate information on databases To be able to understand and analyse complex information and to effectively communicate at all levels either face to face, by telephone, in writing or electronically, for example, with senior managers, solicitors and customers whose first language may not be English To ensure that personal knowledge of relevant housing advice and legislation is kept up to date through the research and attendance at training including landlord and tenant law, welfare benefit regulations and property condition law. To work effectively with a range of partners including the council and third sector organisations and proactively promote the prevention agenda to achieve joint outcomes for customers Provide training and support on tenancy sustainment to council services and partners To detect and report any incidents of suspected fraud to the relevant manager and to liaise with other departments such as the councils Corporate Anti-Fraud Team (CAFT), Housing Benefit, Internal Audit and Legal To follow safeguarding procedures and policies to ensure vulnerable children and adults with housing difficulties receive the right services at the right time. To work closely with internal and external colleagues, including social services, our contractors, occupational therapists, education services, support workers, hospitals and other medical professionals. To be committed to providing constructive feed-back to and ideas to colleagues about the quality of the service, system and procedures being provided to customers in order to ensure the Service continually improves from the customer s perspective. If you are interested in this role, please send your CV ONLY in the first instance to Wayne Molsher
May 20, 2024
Contract
My client in North West London is looking for a Tenancy Sustainment Officer to join their busy team. The ideal candidate must be very experienced in landlord and tenant issues, such as dealing with security of tenant, S21 and s.8 notices, unlawful eviction, disrepair and experience in assessing cases under HRA. The key purpose of this tenancy sustainment role is to provide a high standard of housing advice in order to keep customers within their homes. The role will be required to deal with more complex tenancy sustainment cases by conducting in depth casework on a range of areas. The role will contribute to the reduction in the number of households going into in temporary accommodation and living within unsuitable housing in the borough. The job consists of the following: To provide a specialised housing advice service to clients in housing need including complex landlord and tenant disputes, disrepair, mortgage and rent arrears and welfare benefits To prevent homelessness and resolve housing difficulties through good quality casework and by using a range of prevention tools To help maximise the income of households by advising on back to works programmes, claims for welfare benefits, Discretionary Housing Payments, Crisis Fund and Homeless Prevention Fund Where prevention is unsuccessful, to provide comprehensive housing options advice and if needed a seamless handoff to the housing assessment function To respond to threats of illegal eviction and landlord harassment ensuring that cases are managed appropriately so that there is sufficient evidence to pursue prosecutions in accordance with the Protection from Eviction Act 1977 To work effectively with landlords to sustain tenancies whilst also building positive relationships To holistically assess a customer s circumstances by conducting interviews, undertaking visits to customers in their homes and maintain accurate case notes and accurate information on databases To be able to understand and analyse complex information and to effectively communicate at all levels either face to face, by telephone, in writing or electronically, for example, with senior managers, solicitors and customers whose first language may not be English To ensure that personal knowledge of relevant housing advice and legislation is kept up to date through the research and attendance at training including landlord and tenant law, welfare benefit regulations and property condition law. To work effectively with a range of partners including the council and third sector organisations and proactively promote the prevention agenda to achieve joint outcomes for customers Provide training and support on tenancy sustainment to council services and partners To detect and report any incidents of suspected fraud to the relevant manager and to liaise with other departments such as the councils Corporate Anti-Fraud Team (CAFT), Housing Benefit, Internal Audit and Legal To follow safeguarding procedures and policies to ensure vulnerable children and adults with housing difficulties receive the right services at the right time. To work closely with internal and external colleagues, including social services, our contractors, occupational therapists, education services, support workers, hospitals and other medical professionals. To be committed to providing constructive feed-back to and ideas to colleagues about the quality of the service, system and procedures being provided to customers in order to ensure the Service continually improves from the customer s perspective. If you are interested in this role, please send your CV ONLY in the first instance to Wayne Molsher
Regulatory Services Manager Hove Town Hall, BN3 3BR Temp for 3 months initially - possibilities to extend 28.30 per hour PAYE Full time - Monday to Friday - 9:00 - 17:00 Tate are working with a leading council to recruit for a Regulatory Services Manager to come in and hit the ground running. Please look at the below details and if the role is something you are qualified to do, please apply and we will get back to you as soon as we can! Core Accountabilities To develop and ensure effective delivery of statutory functions including animal welfare, emergencies & resilience, environmental protection, food safety, infectious disease investigation and control, licensing, pest control, trading standards, health and safety enforcement within a quality assured system, developing relevant policies and appropriate standards for the provision of a comprehensive service. As an environmental health practitioner, trading standards officer or registered safety practitioner, providing a lead and service of professional advice to all staff; establish objectives, organise, communicate and motivate officers and measure, evaluate and manage staff by setting and enforcing professional and corporate standards. To monitor and manage relevant service budgets to agreed standards in compliance with financial regulations, legislation, policies and standards and identify, innovate and deliver service delivery solutions to develop relevant income streams. To draft service plans and monitor the plan against specified targets and performance indicators and development and deliver of relevant statutory plans and corporate strategies in relation to: emergency & resilience, food regulation, health & safety regulation, licensing, trading standards, animal welfare charter, regulation of investigatory powers (surveillance), enforcement policies and to produce and present these plans for relevant committees To be the technical lead for all services in scope and represent the companies, regional and national interest, policy, and partnership groups. To ensure the provision of professional advice on relevant emergencies & resilience, environmental health, licensing, and trading standards service areas to Elected Members and provide technical support to members of relevant committees, members oversight groups and Corporate Modernisation Board. To have a high degree of autonomy to devise, develop and implement imminent resolutions to service challenges as they arise and provide strategic leadership to ensure public health, the environment, the local economy and the Council's reputation is protected. Maintain effective partnerships with residents, businesses, other enforcement agencies and the third sector to promote a fair and safe trading environment, protect public health and ensure the provision of user led services, providing clear direction on the role of Regulatory Services To provide a framework of advice and assistance to businesses and consumers to ensure a compliant, effective, fair and safe commercial environment is maintained. To maximise the impact of Regulatory Services enforcement actively through local and national media. To consider reports on criminal infringements and civil breaches and determine whether formal action should be instituted Provide cover for other Regulatory Services Managers and deputise for the Head of Safer Communities where appropriate. Experience needed Significant experience of managing at a senior level within a local authority regulatory function including statutory functions. Experience of working in a high pressured, political environment, dealing with elected members and presenting at formal meetings within relevant fields Significant experience of providing high quality technical information to several audiences Proven experience of leading and managing diverse multi-disciplinary, professional teams with the ability to motivate and develop staff to improve performance and meet agreed targets. Proven experience of leading change and implementing strategies and policies to improve services. Proven experience of developing and maintaining effective working relationships with internal and external stakeholders, including a proven track record of successfully working with and advising Members on a wide range of public protection issues. Proven experience of managing budgets and resources, complex budgets and developing robust accountancy systems. Partnership working with statutory bodies, responsible authorities, stakeholders, businesses, residents, their associations and representatives. Recent experience of managing change At least three years experience of managing a multi -disciplinary team Educated to degree standard or equivalent qualification in environmental health, licensing or trading standards Up to date in depth environmental health or trading standards knowledge- including CPD as required by the Trading Standards Institute, Chartered Institute of Environmental Health or Food Standards Agency. Expert knowledge of legislation and good practice of either civil contingencies, public health, trading standards, licensing or environmental health In depth knowledge of quality management and systems and able to demonstrate an understanding of ways of measuring the quality of services. In depth knowledge of the working of council committees Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
May 18, 2024
Contract
Regulatory Services Manager Hove Town Hall, BN3 3BR Temp for 3 months initially - possibilities to extend 28.30 per hour PAYE Full time - Monday to Friday - 9:00 - 17:00 Tate are working with a leading council to recruit for a Regulatory Services Manager to come in and hit the ground running. Please look at the below details and if the role is something you are qualified to do, please apply and we will get back to you as soon as we can! Core Accountabilities To develop and ensure effective delivery of statutory functions including animal welfare, emergencies & resilience, environmental protection, food safety, infectious disease investigation and control, licensing, pest control, trading standards, health and safety enforcement within a quality assured system, developing relevant policies and appropriate standards for the provision of a comprehensive service. As an environmental health practitioner, trading standards officer or registered safety practitioner, providing a lead and service of professional advice to all staff; establish objectives, organise, communicate and motivate officers and measure, evaluate and manage staff by setting and enforcing professional and corporate standards. To monitor and manage relevant service budgets to agreed standards in compliance with financial regulations, legislation, policies and standards and identify, innovate and deliver service delivery solutions to develop relevant income streams. To draft service plans and monitor the plan against specified targets and performance indicators and development and deliver of relevant statutory plans and corporate strategies in relation to: emergency & resilience, food regulation, health & safety regulation, licensing, trading standards, animal welfare charter, regulation of investigatory powers (surveillance), enforcement policies and to produce and present these plans for relevant committees To be the technical lead for all services in scope and represent the companies, regional and national interest, policy, and partnership groups. To ensure the provision of professional advice on relevant emergencies & resilience, environmental health, licensing, and trading standards service areas to Elected Members and provide technical support to members of relevant committees, members oversight groups and Corporate Modernisation Board. To have a high degree of autonomy to devise, develop and implement imminent resolutions to service challenges as they arise and provide strategic leadership to ensure public health, the environment, the local economy and the Council's reputation is protected. Maintain effective partnerships with residents, businesses, other enforcement agencies and the third sector to promote a fair and safe trading environment, protect public health and ensure the provision of user led services, providing clear direction on the role of Regulatory Services To provide a framework of advice and assistance to businesses and consumers to ensure a compliant, effective, fair and safe commercial environment is maintained. To maximise the impact of Regulatory Services enforcement actively through local and national media. To consider reports on criminal infringements and civil breaches and determine whether formal action should be instituted Provide cover for other Regulatory Services Managers and deputise for the Head of Safer Communities where appropriate. Experience needed Significant experience of managing at a senior level within a local authority regulatory function including statutory functions. Experience of working in a high pressured, political environment, dealing with elected members and presenting at formal meetings within relevant fields Significant experience of providing high quality technical information to several audiences Proven experience of leading and managing diverse multi-disciplinary, professional teams with the ability to motivate and develop staff to improve performance and meet agreed targets. Proven experience of leading change and implementing strategies and policies to improve services. Proven experience of developing and maintaining effective working relationships with internal and external stakeholders, including a proven track record of successfully working with and advising Members on a wide range of public protection issues. Proven experience of managing budgets and resources, complex budgets and developing robust accountancy systems. Partnership working with statutory bodies, responsible authorities, stakeholders, businesses, residents, their associations and representatives. Recent experience of managing change At least three years experience of managing a multi -disciplinary team Educated to degree standard or equivalent qualification in environmental health, licensing or trading standards Up to date in depth environmental health or trading standards knowledge- including CPD as required by the Trading Standards Institute, Chartered Institute of Environmental Health or Food Standards Agency. Expert knowledge of legislation and good practice of either civil contingencies, public health, trading standards, licensing or environmental health In depth knowledge of quality management and systems and able to demonstrate an understanding of ways of measuring the quality of services. In depth knowledge of the working of council committees Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Monday - Friday 9am - 5pm Hybrid working available 37,000 per annum Permanent position Driving license required Must have previous experience in a Housing Officer role for Social Housing Overall Purpose of Job To prevent homelessness in accordance with the provisions of the Homelessness Reduction Act, associated Code of Guidance, case law and best practice. To assess people's housing need, reflecting their specific circumstances, creating tailored Personal Housing Plans to either prevent or relieve homelessness and with a full understanding of the vulnerabilities and complexities presented by individuals To manage a complex and demanding case load in a busy and often challenging environment, ensuring all options are thoroughly explored. To undertake the assessment and investigation of homeless applications under Part VII of the Housing Act 1996 (as amended) where prevention/relief is not possible, and inform clients of their assessment outcome. To maintain high levels of good customer care and empathy throughout. We may not always be able to give people what they want, but we should always be honest and treat them with respect, in consideration of their situation. Job Summary To make every conceivable effort to prevent homelessness where possible through the provision of tailored advice, advocacy, negotiation, mediation and exploration of all suitable options. To assess complex and vulnerable individuals and families, based on their housing need and make appropriate decisions in accordance with the appropriate legislation (eg Housing Act 1996 (as amended), Homelessness Reduction Act 2017, Children's Act, Care Act and Welfare Befit Reform Act). The post holder will be required to be innovative, dynamic and solutions focussed to prevent clients from becoming homeless and explore all housing options. In addition to this the post holder will contribute to the design and operational practice of the Homelessness Prevention and Advice Service. Key Tasks and Accountabilities Key tasks and accountabilities are intended to be a guide to the range and level of work expected of the post holder. This is not an exhaustive list of all tasks that may fall to the post holder and employees will be expected to carry out such other reasonable duties which may be required from time to time. 1. To provide an effective, customer-friendly and efficient service to clients who are often vulnerable and with complex needs who are presenting with housing problems; to support them in keeping their current home, (carrying out home visits where appropriate), or in accessing a new home in the public or private housing sector. 2. To advise clients, either face-to-face, via videolink or over the phone, on full range of housing options, in the context of a high demand London local authority. This includes appropriate intervention if threatened with homelessness, assistance to secure private rented accommodation, hostels, supported housing, refuges, etc, and any actions to make accommodation more affordable and accessible. To assist people to move out of London, if desired. 3. To provide a professional and effective housing options interview and homelessness investigation service; taking a full application from the service user and issuing Personalised Housing Plans in preventing or relieving homelessness irrespective of the person's priority need or intentionality status. 4. To assess clients' housing requirements in accordance with the Homelessness Reduction Act 2017. A high percentage of people presenting will be vulnerable and it is essential to assess needs accurately and in accordance with all relevant legislation, including Housing Act 1996 (as amended), the Care Act 2014 and the Children's Act 1989 and all relevant housing legislation. 5. To complete the Personalised Housing Plan in conjunction with the client, agreeing all reasonable steps which will be taken by the Council and the person to prevent or relieve their homelessness. To produce this in a timely manner and to keep under review throughout the duration of the Prevention and/or Relief Duty. 6. To collate and analyse initial information and documentation relating to a client's circumstances using available prevention tools and deciding in line with new legislation when to move an application from a prevention or relief stage to the final duty the council may owe the applicant. 7. To assess and administer Discretionary Housing Payment (DHP) applications, ensuring that necessary actions are captured as reasonable steps within Personalised Housing Plans, to either sustain an existing tenancy, or secure alternative affordable accommodation. Extension of DHPs incumbent upon engagement with these reasonable steps. 8. To work closely with other professionals, such as Social Workers, Probation Officers and Welfare Benefit Advisers, creating a strong and effective relationship, whilst maintaining the provisions of the full range of housing duties placed on the local authority and as set out in statute and caselaw. 9. To maintain a regular and constructive relationship with the individual or family throughout their homeless application, ensuring that they are engaged in the reasonable steps agreed, and that the postholder completes the reasonable steps agreed on the part of the local authority, all within the designated timescales. 10. To use relevant identity/credit software that enables the service to check and verify the accuracy of a homeless approach or application, and the circumstances affecting the client.
May 17, 2024
Full time
Monday - Friday 9am - 5pm Hybrid working available 37,000 per annum Permanent position Driving license required Must have previous experience in a Housing Officer role for Social Housing Overall Purpose of Job To prevent homelessness in accordance with the provisions of the Homelessness Reduction Act, associated Code of Guidance, case law and best practice. To assess people's housing need, reflecting their specific circumstances, creating tailored Personal Housing Plans to either prevent or relieve homelessness and with a full understanding of the vulnerabilities and complexities presented by individuals To manage a complex and demanding case load in a busy and often challenging environment, ensuring all options are thoroughly explored. To undertake the assessment and investigation of homeless applications under Part VII of the Housing Act 1996 (as amended) where prevention/relief is not possible, and inform clients of their assessment outcome. To maintain high levels of good customer care and empathy throughout. We may not always be able to give people what they want, but we should always be honest and treat them with respect, in consideration of their situation. Job Summary To make every conceivable effort to prevent homelessness where possible through the provision of tailored advice, advocacy, negotiation, mediation and exploration of all suitable options. To assess complex and vulnerable individuals and families, based on their housing need and make appropriate decisions in accordance with the appropriate legislation (eg Housing Act 1996 (as amended), Homelessness Reduction Act 2017, Children's Act, Care Act and Welfare Befit Reform Act). The post holder will be required to be innovative, dynamic and solutions focussed to prevent clients from becoming homeless and explore all housing options. In addition to this the post holder will contribute to the design and operational practice of the Homelessness Prevention and Advice Service. Key Tasks and Accountabilities Key tasks and accountabilities are intended to be a guide to the range and level of work expected of the post holder. This is not an exhaustive list of all tasks that may fall to the post holder and employees will be expected to carry out such other reasonable duties which may be required from time to time. 1. To provide an effective, customer-friendly and efficient service to clients who are often vulnerable and with complex needs who are presenting with housing problems; to support them in keeping their current home, (carrying out home visits where appropriate), or in accessing a new home in the public or private housing sector. 2. To advise clients, either face-to-face, via videolink or over the phone, on full range of housing options, in the context of a high demand London local authority. This includes appropriate intervention if threatened with homelessness, assistance to secure private rented accommodation, hostels, supported housing, refuges, etc, and any actions to make accommodation more affordable and accessible. To assist people to move out of London, if desired. 3. To provide a professional and effective housing options interview and homelessness investigation service; taking a full application from the service user and issuing Personalised Housing Plans in preventing or relieving homelessness irrespective of the person's priority need or intentionality status. 4. To assess clients' housing requirements in accordance with the Homelessness Reduction Act 2017. A high percentage of people presenting will be vulnerable and it is essential to assess needs accurately and in accordance with all relevant legislation, including Housing Act 1996 (as amended), the Care Act 2014 and the Children's Act 1989 and all relevant housing legislation. 5. To complete the Personalised Housing Plan in conjunction with the client, agreeing all reasonable steps which will be taken by the Council and the person to prevent or relieve their homelessness. To produce this in a timely manner and to keep under review throughout the duration of the Prevention and/or Relief Duty. 6. To collate and analyse initial information and documentation relating to a client's circumstances using available prevention tools and deciding in line with new legislation when to move an application from a prevention or relief stage to the final duty the council may owe the applicant. 7. To assess and administer Discretionary Housing Payment (DHP) applications, ensuring that necessary actions are captured as reasonable steps within Personalised Housing Plans, to either sustain an existing tenancy, or secure alternative affordable accommodation. Extension of DHPs incumbent upon engagement with these reasonable steps. 8. To work closely with other professionals, such as Social Workers, Probation Officers and Welfare Benefit Advisers, creating a strong and effective relationship, whilst maintaining the provisions of the full range of housing duties placed on the local authority and as set out in statute and caselaw. 9. To maintain a regular and constructive relationship with the individual or family throughout their homeless application, ensuring that they are engaged in the reasonable steps agreed, and that the postholder completes the reasonable steps agreed on the part of the local authority, all within the designated timescales. 10. To use relevant identity/credit software that enables the service to check and verify the accuracy of a homeless approach or application, and the circumstances affecting the client.
TRENT & DOVE HOUSING
Burton-on-trent, Staffordshire
Tenancy Sustainment Officer Salary up to 31,270 per annum Benefits include Company Pension & Private Healthcare Scheme We have 2 positions available and are looking to recruit highly motivated people who are team players, to support our Tenancy Sustainment Team to continue to deliver a first-class service to our tenants. This is an excellent opportunity to work with tenants who need support and encouragement to enhance their future wellbeing for them to sustain their tenancies. Working with the tenant to an agreed person-centred support package., Liaise with external agencies to co-ordinate all support, provide a single point of contact and monitor progress. We are looking for someone who is able to deal calmly in confrontational situations; has a positive outlook; be assertive yet sensitive and able to remain impartial when dealing with a range of emotional issues within the family environment. You will need excellent networking skills and the ability work independently. Ability of dealing with social issues and working within the housing field are desirable, however a comprehensive training package will be provided. A good knowledge of the welfare benefit system is essential enabling informed guidance and support to be given to tenants and colleagues. A full driving licence and vehicle and an enhanced DBS check are essential for this post. Apply Now! We welcome applications from all sections of the community. Tenancy Sustainment Officer
May 15, 2024
Full time
Tenancy Sustainment Officer Salary up to 31,270 per annum Benefits include Company Pension & Private Healthcare Scheme We have 2 positions available and are looking to recruit highly motivated people who are team players, to support our Tenancy Sustainment Team to continue to deliver a first-class service to our tenants. This is an excellent opportunity to work with tenants who need support and encouragement to enhance their future wellbeing for them to sustain their tenancies. Working with the tenant to an agreed person-centred support package., Liaise with external agencies to co-ordinate all support, provide a single point of contact and monitor progress. We are looking for someone who is able to deal calmly in confrontational situations; has a positive outlook; be assertive yet sensitive and able to remain impartial when dealing with a range of emotional issues within the family environment. You will need excellent networking skills and the ability work independently. Ability of dealing with social issues and working within the housing field are desirable, however a comprehensive training package will be provided. A good knowledge of the welfare benefit system is essential enabling informed guidance and support to be given to tenants and colleagues. A full driving licence and vehicle and an enhanced DBS check are essential for this post. Apply Now! We welcome applications from all sections of the community. Tenancy Sustainment Officer
Are you passionate about making a positive impact in your community? Do you thrive in a dynamic role where no two days are the same? Look no further! We're searching for a dedicated individual to join our team as a Neighbourhood Housing Officer, based in Rugby. About Us: As the second biggest housing association in the UK, we're committed to providing safe, secure, and thriving communities for all. Our mission is to ensure that every resident feels supported and valued in their home environment. Role Overview: As a Neighbourhood Housing Officer, you'll be responsible for managing a designated patch area, ensuring the smooth running of tenancy and leasehold management processes. Your role will involve addressing tenancy fraud, anti-social behavior, and safeguarding issues with empathy and efficiency. Additionally, you'll oversee property management tasks such as facilities management, communal inspections, and service charges. Key Requirements: Housing sector experience with comprehensive knowledge of tenancy management. Proficiency in property management and relevant housing laws. Exceptional customer service skills and a passion for community welfare. Ability to simplify complex information and communicate effectively with diverse audiences. Strong problem-solving abilities and a proactive approach to challenges. Commitment to learning and achieving relevant qualifications for the role. Perks: Competitive salary and benefits package. Travel expenses covered, including access to a company car. Opportunity for professional development and training. Supportive team environment with a focus on collaboration and growth. Start Your Journey Today: If you're ready to make a difference and embark on a rewarding career with the UK's leading housing association, apply now! Don't miss out on this exciting opportunity to join our team and positively impact the lives of residents in Rugby and beyond. Start Date: ASAP Location: Rugby, with weekly travel to Slough office.
May 14, 2024
Contract
Are you passionate about making a positive impact in your community? Do you thrive in a dynamic role where no two days are the same? Look no further! We're searching for a dedicated individual to join our team as a Neighbourhood Housing Officer, based in Rugby. About Us: As the second biggest housing association in the UK, we're committed to providing safe, secure, and thriving communities for all. Our mission is to ensure that every resident feels supported and valued in their home environment. Role Overview: As a Neighbourhood Housing Officer, you'll be responsible for managing a designated patch area, ensuring the smooth running of tenancy and leasehold management processes. Your role will involve addressing tenancy fraud, anti-social behavior, and safeguarding issues with empathy and efficiency. Additionally, you'll oversee property management tasks such as facilities management, communal inspections, and service charges. Key Requirements: Housing sector experience with comprehensive knowledge of tenancy management. Proficiency in property management and relevant housing laws. Exceptional customer service skills and a passion for community welfare. Ability to simplify complex information and communicate effectively with diverse audiences. Strong problem-solving abilities and a proactive approach to challenges. Commitment to learning and achieving relevant qualifications for the role. Perks: Competitive salary and benefits package. Travel expenses covered, including access to a company car. Opportunity for professional development and training. Supportive team environment with a focus on collaboration and growth. Start Your Journey Today: If you're ready to make a difference and embark on a rewarding career with the UK's leading housing association, apply now! Don't miss out on this exciting opportunity to join our team and positively impact the lives of residents in Rugby and beyond. Start Date: ASAP Location: Rugby, with weekly travel to Slough office.
Join G4S to work as a Security Officer at a busy distillery site in Girvan where you will be required to carry out duties in a busy environment and carve out a career with the biggest name in security. Your Time at Work Position: Security Officer Location: Girvan Pay Rate: £12 per hour Hours: Average 42 hours per week Shifts: Days, nights and weekends SIA license preferred, otherwise training can be provided for suitable candidates. Your duties include: - Greeting staff and visitors - Providing a high level of customer service - Controlling access in and out of the building - Patrolling the premises and ensuring security protocols are being adhered to - Dealing with disturbances/ issues and security incidents - Dealing with first aid and incident reporting Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G55) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today!
May 09, 2024
Full time
Join G4S to work as a Security Officer at a busy distillery site in Girvan where you will be required to carry out duties in a busy environment and carve out a career with the biggest name in security. Your Time at Work Position: Security Officer Location: Girvan Pay Rate: £12 per hour Hours: Average 42 hours per week Shifts: Days, nights and weekends SIA license preferred, otherwise training can be provided for suitable candidates. Your duties include: - Greeting staff and visitors - Providing a high level of customer service - Controlling access in and out of the building - Patrolling the premises and ensuring security protocols are being adhered to - Dealing with disturbances/ issues and security incidents - Dealing with first aid and incident reporting Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G55) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today!
Join us as an Area Security Officer in Edinburgh and surrounding areas where you will be required to carry out duties in a busy environment between Monday and Saturday, working regular sociable day shifts only that you can plan your life around where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. Your Time at Work Position: Area Security Officer Location: Edinburgh and surrounding areas Pay Rate: £11.44 per hour Hours: 42.5 hours a week contract Shifts: Days only - 8:45am to 5:15pm Full UK driving license essential. SIA licence desired, otherwise training can be provided. Your duties include: - Greeting staff and visitors - Controlling access in and out of the building - Patrolling the premises and ensuring security protocols are being adhered to - Dealing with disturbances/ issues and security incidents - Dealing with first aid and incident reporting Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G58) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today!
May 03, 2024
Full time
Join us as an Area Security Officer in Edinburgh and surrounding areas where you will be required to carry out duties in a busy environment between Monday and Saturday, working regular sociable day shifts only that you can plan your life around where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. Your Time at Work Position: Area Security Officer Location: Edinburgh and surrounding areas Pay Rate: £11.44 per hour Hours: 42.5 hours a week contract Shifts: Days only - 8:45am to 5:15pm Full UK driving license essential. SIA licence desired, otherwise training can be provided. Your duties include: - Greeting staff and visitors - Controlling access in and out of the building - Patrolling the premises and ensuring security protocols are being adhered to - Dealing with disturbances/ issues and security incidents - Dealing with first aid and incident reporting Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G58) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today!
Join us as an Security Officer in Arbroath where you will be required to carry out duties in a busy environment between Monday and Saturday, working regular sociable day shifts only that you can plan your life around where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. Your Time at Work Position: Security Officer Location: Arbroath Pay Rate: £11.44 per hour Hours: 42.5 hours a week contract Shifts: Days only - 8:45am to 5:15pm SIA licence essential. Your duties include: - Greeting staff and visitors - Controlling access in and out of the building - Patrolling the premises and ensuring security protocols are being adhered to - Dealing with disturbances/ issues and security incidents - Dealing with first aid and incident reporting Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G346) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today!
May 02, 2024
Full time
Join us as an Security Officer in Arbroath where you will be required to carry out duties in a busy environment between Monday and Saturday, working regular sociable day shifts only that you can plan your life around where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. Your Time at Work Position: Security Officer Location: Arbroath Pay Rate: £11.44 per hour Hours: 42.5 hours a week contract Shifts: Days only - 8:45am to 5:15pm SIA licence essential. Your duties include: - Greeting staff and visitors - Controlling access in and out of the building - Patrolling the premises and ensuring security protocols are being adhered to - Dealing with disturbances/ issues and security incidents - Dealing with first aid and incident reporting Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G346) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today!
Join our team in facilitating lasting housing solutions for those in transitional accommodation. As a key player in our mission to combat homelessness, you'll connect residents with suitable housing options, uphold quality standards, and ensure compliance with legal frameworks. Your role will involve guiding households towards sustainable alternatives while providing top-notch customer service. If you're passionate about making a difference and driving positive change, apply now to be part of our dedicated team! Position Details: Pay Rate: 28.43 Umbrella PAYE Duration: Initially 4 Months Full Time - Monday to Friday Location: West London (Hybrid) Objective: To support residents in temporary accommodation to secure alternative, suitable, and affordable housing while ensuring compliance with statutory frameworks and high levels of customer service. Key Responsibilities: Placement and Matching: Act as a key point for residents experiencing homelessness, matching them with available accommodations, meeting objectives, targets, and quality standards. Transition Assistance: Assist households in moving from costly temporary accommodation to suitable and affordable alternatives, making decisions on resident suitability and affordability. Move-On Service: Deliver a high-quality move-on service that meets residents' needs consistently and continually improves their quality of life and satisfaction levels. Statutory Compliance: Ensure all housing offers align with the statutory homelessness framework and comply with national and local standards. Coordination: Oversee opportunities to collaborate with key partners and stakeholders, acting as the primary contact point. About the Role Responsibilities Include: Providing the main point of contact for temporary accommodation applicants and providers. Accurately recording all casework and housing data on notes and IT systems. Ensuring housing meets required national and local standards and compliance. Providing accurate housing, welfare, homelessness advice, and support. Implementing safeguarding policies and practices effectively. About You Knowledge & Skills: Understanding and commitment to Council policies on Equal Opportunity, Customer Care, and service delivery. Ability to work autonomously under conflicting deadlines and manage resources efficiently. Significant experience in delivering excellent customer service within local authority housing and/or homelessness services. Proficiency in working in partnership to improve outcomes for homelessness applicants. Experience in managing temporary accommodation teams and schemes. Familiarity with statutory homelessness frameworks, including assessments, prevention, relief, and accommodation offers. Knowledge of national and local welfare services such as Universal Credit, LHA, DHP, and local welfare assistance programmes. Understanding of PRS housing standards, including Gas/Electricity Compliance, EPC, Licensing, HMOs Management & Regulations. This is an exceptional opportunity to make a meaningful impact in the community. Interested candidates are encouraged to submit their CVs to the hiring manager by Friday morning 19th April 2024 For further information, please contact Imran at Red Personnel.
May 01, 2024
Seasonal
Join our team in facilitating lasting housing solutions for those in transitional accommodation. As a key player in our mission to combat homelessness, you'll connect residents with suitable housing options, uphold quality standards, and ensure compliance with legal frameworks. Your role will involve guiding households towards sustainable alternatives while providing top-notch customer service. If you're passionate about making a difference and driving positive change, apply now to be part of our dedicated team! Position Details: Pay Rate: 28.43 Umbrella PAYE Duration: Initially 4 Months Full Time - Monday to Friday Location: West London (Hybrid) Objective: To support residents in temporary accommodation to secure alternative, suitable, and affordable housing while ensuring compliance with statutory frameworks and high levels of customer service. Key Responsibilities: Placement and Matching: Act as a key point for residents experiencing homelessness, matching them with available accommodations, meeting objectives, targets, and quality standards. Transition Assistance: Assist households in moving from costly temporary accommodation to suitable and affordable alternatives, making decisions on resident suitability and affordability. Move-On Service: Deliver a high-quality move-on service that meets residents' needs consistently and continually improves their quality of life and satisfaction levels. Statutory Compliance: Ensure all housing offers align with the statutory homelessness framework and comply with national and local standards. Coordination: Oversee opportunities to collaborate with key partners and stakeholders, acting as the primary contact point. About the Role Responsibilities Include: Providing the main point of contact for temporary accommodation applicants and providers. Accurately recording all casework and housing data on notes and IT systems. Ensuring housing meets required national and local standards and compliance. Providing accurate housing, welfare, homelessness advice, and support. Implementing safeguarding policies and practices effectively. About You Knowledge & Skills: Understanding and commitment to Council policies on Equal Opportunity, Customer Care, and service delivery. Ability to work autonomously under conflicting deadlines and manage resources efficiently. Significant experience in delivering excellent customer service within local authority housing and/or homelessness services. Proficiency in working in partnership to improve outcomes for homelessness applicants. Experience in managing temporary accommodation teams and schemes. Familiarity with statutory homelessness frameworks, including assessments, prevention, relief, and accommodation offers. Knowledge of national and local welfare services such as Universal Credit, LHA, DHP, and local welfare assistance programmes. Understanding of PRS housing standards, including Gas/Electricity Compliance, EPC, Licensing, HMOs Management & Regulations. This is an exceptional opportunity to make a meaningful impact in the community. Interested candidates are encouraged to submit their CVs to the hiring manager by Friday morning 19th April 2024 For further information, please contact Imran at Red Personnel.
Tate recruitment is working with a reputable local authority committed to serving the community and driving positive change. We are currently looking for a Housing Repairs Maintenance Operative to join their Estates and Housing Services team located in Brighton. Housing Repairs Maintenance Operative 13.47ph Full time 5 months - poss to perm On site working so must be local to Brighton Job Purpose: To provide a responsive access management and locksmithing service. Including forced entry for evictions, welfare concerns and gas safety checks. To provide a high quality, customer focused and responsive service, improving and supporting residents' quality of life and ensuring that the estates are safe and secure To work collaboratively with internal and external services responsible for the management and maintenance of social housing and well-being of tenants. Responsible (within a team) for a geographical area of the city and/or a particular sphere of work. Principal Accountabilities: To help supervise Housing Estates Assistants, ensuring all work is completed in accordance with schedules, reporting any Health and Safety, capability or discipline issues to Team Leaders. To fit and repair a range cylinder, mortise and profile locks. Design and construct specialised parts and plates as required. Develop a range of skills for gaining access to locked properties. Responsible for maintaining, administering and keeping up to date the physical archive of mastered locking systems and standardised keys. At the end of tenancy the technician will carry out work to ensure the property and associated store areas are left both accessible and secure. Must have criteria: General DIY Experience Basic Maintenance skills Must have a manual Drivers Licence Ability to use power tools Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
May 01, 2024
Seasonal
Tate recruitment is working with a reputable local authority committed to serving the community and driving positive change. We are currently looking for a Housing Repairs Maintenance Operative to join their Estates and Housing Services team located in Brighton. Housing Repairs Maintenance Operative 13.47ph Full time 5 months - poss to perm On site working so must be local to Brighton Job Purpose: To provide a responsive access management and locksmithing service. Including forced entry for evictions, welfare concerns and gas safety checks. To provide a high quality, customer focused and responsive service, improving and supporting residents' quality of life and ensuring that the estates are safe and secure To work collaboratively with internal and external services responsible for the management and maintenance of social housing and well-being of tenants. Responsible (within a team) for a geographical area of the city and/or a particular sphere of work. Principal Accountabilities: To help supervise Housing Estates Assistants, ensuring all work is completed in accordance with schedules, reporting any Health and Safety, capability or discipline issues to Team Leaders. To fit and repair a range cylinder, mortise and profile locks. Design and construct specialised parts and plates as required. Develop a range of skills for gaining access to locked properties. Responsible for maintaining, administering and keeping up to date the physical archive of mastered locking systems and standardised keys. At the end of tenancy the technician will carry out work to ensure the property and associated store areas are left both accessible and secure. Must have criteria: General DIY Experience Basic Maintenance skills Must have a manual Drivers Licence Ability to use power tools Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Main purpose of post To be responsible for the effective and efficient inspection of accommodation provided by the Council to those in housing need in order to ensure compliance with safety requirements and monitor standards of repairs and maintenance. To carry out tenancy checks, noting changes in circumstance, nuisance, complaints, requests for transfer etc and liaise with colleagues in the Tenancy Sustainment, Housing Support and Lettings teams as appropriate in order to ensure that the tenant and landlord are given support to resolve any issues. Key Accountabilities 1. Responsible for the inspection of accommodation units as required, ensuring that they meet with required standard and are free of hazards under Housing Health and Safety Rating System, liaising with Environmental Health Officers as required. 2. Responsible for ensuring that all appropriate standards are met and various certifications are provided for gas and electrical installations, energy efficiency etc. 3. Prepare condition surveys, specifying appropriate remedial works to remove or reduce hazards and negotiate improvements with landlords/provider/repairs team. 4. Monitor progress on repair issues and liaise with landlord/ provider/repairs team to ensure repair items are attended to. 5. Liaising with the Lettings Negotiators where necessary to ensure properties are let in the swiftest time possible and any repair issues are deal with. 6. Maintain and monitor safety certificates ensuring that they are all valid and in date. Update records to reflect this, and arrange for new ones where required. 7. To ensure all paperwork is completed accurately and in a timely manner, according to council procedure. 8. Carry out accompanied lettings with prospective occupants as required by the Team manager, and ensure that all aspects of the accommodation are conveyed to them. 9. Organise and carry out quarterly inspections of all direct leasing properties. 10. To keep records of inspections and action taken on a weekly, monthly, quarterly and annual basis so as to effectively improve standards. 11. To provide the Direct Leasing and Lettings Team Manager with regular update reports with regard to outstanding maintenance issues and matters of health and safety. 12. To take responsibility, relevant to the post, for ensuring that Council statutes and government legislation is upheld. This includes the Data Protection Act, the Health and Safety at Work Act, Equalities and Diversity, Standing Orders and Financial regulations. 13. Take responsibility, appropriate to the post, for ensuring compliance with council policies and procedures aimed at promoting and safeguarding the welfare of vulnerable children and adults 14. To take responsibility, appropriate to the post, for tackling racism and promoting good race, ethnic and community relations. 15. To work flexibly in undertaking the duties and responsibilities of this job, and participate as required in multi-disciplinary cross-department and crossorganisational groups and task teams. 16. To undertake any other duties that may be required. These may be varied from time to time to meet the needs of the service.
May 01, 2024
Contract
Main purpose of post To be responsible for the effective and efficient inspection of accommodation provided by the Council to those in housing need in order to ensure compliance with safety requirements and monitor standards of repairs and maintenance. To carry out tenancy checks, noting changes in circumstance, nuisance, complaints, requests for transfer etc and liaise with colleagues in the Tenancy Sustainment, Housing Support and Lettings teams as appropriate in order to ensure that the tenant and landlord are given support to resolve any issues. Key Accountabilities 1. Responsible for the inspection of accommodation units as required, ensuring that they meet with required standard and are free of hazards under Housing Health and Safety Rating System, liaising with Environmental Health Officers as required. 2. Responsible for ensuring that all appropriate standards are met and various certifications are provided for gas and electrical installations, energy efficiency etc. 3. Prepare condition surveys, specifying appropriate remedial works to remove or reduce hazards and negotiate improvements with landlords/provider/repairs team. 4. Monitor progress on repair issues and liaise with landlord/ provider/repairs team to ensure repair items are attended to. 5. Liaising with the Lettings Negotiators where necessary to ensure properties are let in the swiftest time possible and any repair issues are deal with. 6. Maintain and monitor safety certificates ensuring that they are all valid and in date. Update records to reflect this, and arrange for new ones where required. 7. To ensure all paperwork is completed accurately and in a timely manner, according to council procedure. 8. Carry out accompanied lettings with prospective occupants as required by the Team manager, and ensure that all aspects of the accommodation are conveyed to them. 9. Organise and carry out quarterly inspections of all direct leasing properties. 10. To keep records of inspections and action taken on a weekly, monthly, quarterly and annual basis so as to effectively improve standards. 11. To provide the Direct Leasing and Lettings Team Manager with regular update reports with regard to outstanding maintenance issues and matters of health and safety. 12. To take responsibility, relevant to the post, for ensuring that Council statutes and government legislation is upheld. This includes the Data Protection Act, the Health and Safety at Work Act, Equalities and Diversity, Standing Orders and Financial regulations. 13. Take responsibility, appropriate to the post, for ensuring compliance with council policies and procedures aimed at promoting and safeguarding the welfare of vulnerable children and adults 14. To take responsibility, appropriate to the post, for tackling racism and promoting good race, ethnic and community relations. 15. To work flexibly in undertaking the duties and responsibilities of this job, and participate as required in multi-disciplinary cross-department and crossorganisational groups and task teams. 16. To undertake any other duties that may be required. These may be varied from time to time to meet the needs of the service.
Join us as an Area Security Officer in Dundee where you will be required to carry out duties in a busy environment between Monday and Saturday, working regular sociable day shifts only that you can plan your life around at various sites in and around Dundee so no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. Your Time at Work Position: Area Security Officer Location: Dundee and surrounding areas Pay Rate: £11.44 per hour Hours: Average 42.5 hours per week Shifts: Days only - 8:45am to 5:15pm Must drive and have own vehicle to get to sites. SIA license preferred, otherwise training can be provided for suitable candidates. Your duties include: - Greeting staff and visitors - Controlling access in and out of the building - Patrolling the premises and ensuring security protocols are being adhered to - Dealing with disturbances/ issues and security incidents - Dealing with first aid and incident reporting Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G332) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
May 01, 2024
Full time
Join us as an Area Security Officer in Dundee where you will be required to carry out duties in a busy environment between Monday and Saturday, working regular sociable day shifts only that you can plan your life around at various sites in and around Dundee so no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. Your Time at Work Position: Area Security Officer Location: Dundee and surrounding areas Pay Rate: £11.44 per hour Hours: Average 42.5 hours per week Shifts: Days only - 8:45am to 5:15pm Must drive and have own vehicle to get to sites. SIA license preferred, otherwise training can be provided for suitable candidates. Your duties include: - Greeting staff and visitors - Controlling access in and out of the building - Patrolling the premises and ensuring security protocols are being adhered to - Dealing with disturbances/ issues and security incidents - Dealing with first aid and incident reporting Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G332) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
G4S are looking for a Mobile Patrol Officer to cover a range of sites across Edinburgh , you will be required to carry out duties in a busy environment where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. Full clean UK driving licence required Your Time at Work Position: Mobile Patrol Officer Location: Edinburgh Pay Rate: £11.44 per hour Hours: 45 hours a week contract Shifts: Monday - Sunday, days, nights and weekends Full clean UK driving licence required. SIA license preferred, but not essential. Your duties include: - Completing scheduled patrols of manned and unmanned sites - Keyholding, alarm response - Liaising with the central control team and other departments as required - Patrolling the premises and ensuring security protocols are being adhered to - Dealing with security incidents - Dealing with first aid and incident reporting Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. It would be a benefit to have some security experience and your SIA license, however, it's not essential, as we provide full SIA (Security Industry Authority) license training. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G40) Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
May 01, 2024
Full time
G4S are looking for a Mobile Patrol Officer to cover a range of sites across Edinburgh , you will be required to carry out duties in a busy environment where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. Full clean UK driving licence required Your Time at Work Position: Mobile Patrol Officer Location: Edinburgh Pay Rate: £11.44 per hour Hours: 45 hours a week contract Shifts: Monday - Sunday, days, nights and weekends Full clean UK driving licence required. SIA license preferred, but not essential. Your duties include: - Completing scheduled patrols of manned and unmanned sites - Keyholding, alarm response - Liaising with the central control team and other departments as required - Patrolling the premises and ensuring security protocols are being adhered to - Dealing with security incidents - Dealing with first aid and incident reporting Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. It would be a benefit to have some security experience and your SIA license, however, it's not essential, as we provide full SIA (Security Industry Authority) license training. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G40) Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
Join us as a Security Officer at a busy dockyard with a high standard of security in Rosyth, Dunfermline where you will be required to carry out duties in a busy environment and carve out a career with the biggest name in security. Due to the nature of this role, you must also hold a Full Manual UK Driving License. Your Time at Work Position: Security Officer Location: Rosyth, Dunfermline Pay Rate: £14 per hour Hours: Average 42 hours per week Shifts: Days, nights and weekends - 4 on, 4 off shift pattern SIA license preferred, otherwise training can be provided for suitable candidates. Your duties include: - Greeting staff and visitors and ensuring they adhere to the required security protocols - Conducting searches where required - Patrolling the premises and dealing with security incidents both on foot and via vehicle - Responding to alarm triggers and emergency signals on-site - Access control and signing visitors in and out of site - Gatehouse duties - Dealing with disturbances/ issues and security incidents, first aid and incident reporting - Additional training will be provided for alarm response, firefighting, rescue at height, confined space training, use of breathing apparatus, and enhanced first aid. Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G37) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
May 01, 2024
Full time
Join us as a Security Officer at a busy dockyard with a high standard of security in Rosyth, Dunfermline where you will be required to carry out duties in a busy environment and carve out a career with the biggest name in security. Due to the nature of this role, you must also hold a Full Manual UK Driving License. Your Time at Work Position: Security Officer Location: Rosyth, Dunfermline Pay Rate: £14 per hour Hours: Average 42 hours per week Shifts: Days, nights and weekends - 4 on, 4 off shift pattern SIA license preferred, otherwise training can be provided for suitable candidates. Your duties include: - Greeting staff and visitors and ensuring they adhere to the required security protocols - Conducting searches where required - Patrolling the premises and dealing with security incidents both on foot and via vehicle - Responding to alarm triggers and emergency signals on-site - Access control and signing visitors in and out of site - Gatehouse duties - Dealing with disturbances/ issues and security incidents, first aid and incident reporting - Additional training will be provided for alarm response, firefighting, rescue at height, confined space training, use of breathing apparatus, and enhanced first aid. Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G37) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
18 Recruitment are currently recruiting for Welfare Support Officers to work for thier client on a temp - perm basis covering Barry and the surrounding area. As a Welfare Support Officer your main duties will include but not limited to Ensuring service users are supported including any safeguarding and welfare issues you identify, providing practical and emotional support to service users. Monitoring service users wellbeing and support needs Ensuring all records are updated and accurate for audit purposes. To maintain boundaries and being resilient to ensure a professional and a well-defined service is provided to always meet the needs of the service users. Ideal candidates will have Experience of working with vulnerable and diverse client groups is essential Experience and understanding of safeguarding is essential Ability to identify individuals and family need and recognise the required support packages to maintain independence Experience working with mental health and or challenging behaviour is essential To communicate effectively with colleagues, local authorities, and service users Experience with record keeping and creating risk assessments Ability to work under own initiative Resilient You will be supportive, trustworthy, a good listener, approachable and empathetic to others Candidates will be required to have an enhanced DBS and full, clean UK licence and acess to a vehicle. Potential for 12month contract or temp to perm opportunity for the correct person - £20p/h PAYE UMB. Please apply for imeadiate consideration.
May 01, 2024
Full time
18 Recruitment are currently recruiting for Welfare Support Officers to work for thier client on a temp - perm basis covering Barry and the surrounding area. As a Welfare Support Officer your main duties will include but not limited to Ensuring service users are supported including any safeguarding and welfare issues you identify, providing practical and emotional support to service users. Monitoring service users wellbeing and support needs Ensuring all records are updated and accurate for audit purposes. To maintain boundaries and being resilient to ensure a professional and a well-defined service is provided to always meet the needs of the service users. Ideal candidates will have Experience of working with vulnerable and diverse client groups is essential Experience and understanding of safeguarding is essential Ability to identify individuals and family need and recognise the required support packages to maintain independence Experience working with mental health and or challenging behaviour is essential To communicate effectively with colleagues, local authorities, and service users Experience with record keeping and creating risk assessments Ability to work under own initiative Resilient You will be supportive, trustworthy, a good listener, approachable and empathetic to others Candidates will be required to have an enhanced DBS and full, clean UK licence and acess to a vehicle. Potential for 12month contract or temp to perm opportunity for the correct person - £20p/h PAYE UMB. Please apply for imeadiate consideration.
Your Next Company
a multi-regional contractor, developer and house builder, employing over 800 people with an annual turnover of £200 Million.
Your Role
As a Site Manager, you will be reporting to a Project Manager supporting the delivery of a high rise internal refurbishment project.
Responsibilities include;
Monitor and report job progress against the programme to the Project Manager and Contracts Manager; produce site progress reports
Manage the safe storage and co-ordination of materials
Monitor use of PPE in accordance with the hierarchy of risk control
Issue subcontractor with regular short-term programme (i.e. Weekly) to ensure the planned progress is achieved
Responsible for the accurate and timely completion of site-based documentation
A champion for Health and Safety, taking responsibility for your safety and others around you
Maintain and update Construction Phase Health & Safety plan as works proceed
Ensure all mandatory training courses related to your role are complete on time
Assist in production of Health & Safety File & O M Manuals on completion of project
Coordinate and lead the site team, including subcontractors
Manage site facilities; welfare, toilets, offices, compound area etc.
Manage site housekeeping, discipline, behaviour etc.
Mentor and support the Trainee/Assistant Site Manager at site
Responsible for the opening and closing the site facilities
Attend project related and company meetings.
Liaise with the client, consultants, contract administrator, head office etc.
Co-ordinate the subcontractors as appropriate
Ensure, along with the Resident Liaison Officer, all relevant resident and public complaints are resolved efficientlyYour Experience
Must have experience in high rise internal refurbishment.
Relevant qualification including SMSTS, CSCS and First Aid.
Experience working for main contracting business in client facing role
Nov 09, 2020
Permanent
Your Next Company
a multi-regional contractor, developer and house builder, employing over 800 people with an annual turnover of £200 Million.
Your Role
As a Site Manager, you will be reporting to a Project Manager supporting the delivery of a high rise internal refurbishment project.
Responsibilities include;
Monitor and report job progress against the programme to the Project Manager and Contracts Manager; produce site progress reports
Manage the safe storage and co-ordination of materials
Monitor use of PPE in accordance with the hierarchy of risk control
Issue subcontractor with regular short-term programme (i.e. Weekly) to ensure the planned progress is achieved
Responsible for the accurate and timely completion of site-based documentation
A champion for Health and Safety, taking responsibility for your safety and others around you
Maintain and update Construction Phase Health & Safety plan as works proceed
Ensure all mandatory training courses related to your role are complete on time
Assist in production of Health & Safety File & O M Manuals on completion of project
Coordinate and lead the site team, including subcontractors
Manage site facilities; welfare, toilets, offices, compound area etc.
Manage site housekeeping, discipline, behaviour etc.
Mentor and support the Trainee/Assistant Site Manager at site
Responsible for the opening and closing the site facilities
Attend project related and company meetings.
Liaise with the client, consultants, contract administrator, head office etc.
Co-ordinate the subcontractors as appropriate
Ensure, along with the Resident Liaison Officer, all relevant resident and public complaints are resolved efficientlyYour Experience
Must have experience in high rise internal refurbishment.
Relevant qualification including SMSTS, CSCS and First Aid.
Experience working for main contracting business in client facing role
North London, UK
Housing Options Officer Role- Homelessness/Welfare (Temp Ongoing)
Our client are looking for a well versed Housing Options Officer for their offices in North London on a temp ongoing basis.
This role will be specialising in homelessness support/prevention and welfare to residents of the borough. The role will be supporting residents in the borough to secure accomodation in the area and assisting them through the processes accordingly. The main duties are as follows:
To deal with and difficult housing enquiries in order to ensure all customers have a positive experience and receive the right answer first time with consistent high quality.
To provide appropriate basic advice and assistance on all matters of housing entitlement, eligibility and priority need for social housing.
To ensure customers receive correspondence written in plain English which takes account of any special requirements and conforms to our clients right first time and customer service standards.
To ensure wherever possible by intervention, referral, advice, advocacy and joint working that homelessness is prevented by ensuring the broadest range of housing options is available to customers.
To follow the departments procedures and protocols for the effective liaison and discharging statutory joint obligations.
To enable mediation between landlords and tenants, parents relatives and family relationship breakdowns in order to prevent homelessness.
To interview and carry out an initial assessment of all customers visiting the Housing Aid Centre.
To give guidance regarding welfare benefits and income maximisation
To acquire and maintain up to date detailed knowledge of relevant housing legislation including current case law.
To keep clear up to date accurate and written and computerised records. Maintaining confidentiality and security of information.
To interview and visit applicants carry out inquiries within target timescales at alternative locations where necessary. Ensuring that supporting information and evidence is available to substantiate the decision in each case.
To take responsibility for promoting and safeguarding the welfare of children and young persons/ vulnerable adults who you come into contact with.
To provide information on, promote and refer customers to all available housing options, including special schemes, voluntary sector housing, private sector housing, shared ownership and other initiatives.
To liaise closely and effectively with both internal and external colleagues. To refer clients where appropriate to other professionals and agencies. for advice on housing matters, welfare rights, social services, immigration and other issues using referral procedures.
To advice and assess customers suitability for Home Shelter Scheme and make appropriate referrals to relevant agencies including MARAC, Police, Social Services and Area Housing Office
To undertake other duties commensurate to the grade of the post. ADDITIONAL:To use information technology systems to carry out duties in the most efficient and effective manner.
To achieve agreed service outcomes and outputs, and personal appraisal targets, as agreed by the line manager.
To undertake training and constructively take part in meetings, supervision, seminars and other events designed to improve communication and assist with the effective development of the post and post holder.
To carry out duties and responsibilities in accordance with the council’s commitment to customer service excellence and ensure compliance with the customer care standards.
To be committed to the clients core values of public service, quality, equality and empowerment and to demonstrate this commitment in the way duties are carried out.
To ensure that duties are undertaken with due regard and compliance with the Data Protection Act and other legislation.
To carry out duties and responsibilities in accordance with the clients Health and Safety Policy and relevant Health and Safety legislation.
For this role you will ideally have the following:
Extensive experience with housing options and advice – specifically with homelessness and welfare reform
Have dealt with landlords - under the Protection of Eviction AcComputer literate ( Very good with excel and familiar with database )
Knowledge of relevant homeless legislation relating to homelessness and housing needs, with particular reference to the Housing Act 1996 (amended 2002)
·Good Knowledge of the Homelessness Reduction Act (HRA)
Good with issuing/completing PHP, End of Duty letters and issuing non-cooperation letter
Preventing Homelessness by mediating with hosts ( family & friends) and liaising with landlords to stop evictionsAt all times to carry out responsibilities/duties within the framework of the our clients Dignity for all Policy. (Equal Opportunities Policy)
This role is working Mon-Fri 9am-5pm daily and offering £17.27 GBP PAYE- Umbrella options are also available.
This role is immediate and you will ideally have worked in a similar role.
Please apply with your CV through the "Apply" Button or email your CV to (Email Removed)(url removed)
Jul 07, 2020
North London, UK
Housing Options Officer Role- Homelessness/Welfare (Temp Ongoing)
Our client are looking for a well versed Housing Options Officer for their offices in North London on a temp ongoing basis.
This role will be specialising in homelessness support/prevention and welfare to residents of the borough. The role will be supporting residents in the borough to secure accomodation in the area and assisting them through the processes accordingly. The main duties are as follows:
To deal with and difficult housing enquiries in order to ensure all customers have a positive experience and receive the right answer first time with consistent high quality.
To provide appropriate basic advice and assistance on all matters of housing entitlement, eligibility and priority need for social housing.
To ensure customers receive correspondence written in plain English which takes account of any special requirements and conforms to our clients right first time and customer service standards.
To ensure wherever possible by intervention, referral, advice, advocacy and joint working that homelessness is prevented by ensuring the broadest range of housing options is available to customers.
To follow the departments procedures and protocols for the effective liaison and discharging statutory joint obligations.
To enable mediation between landlords and tenants, parents relatives and family relationship breakdowns in order to prevent homelessness.
To interview and carry out an initial assessment of all customers visiting the Housing Aid Centre.
To give guidance regarding welfare benefits and income maximisation
To acquire and maintain up to date detailed knowledge of relevant housing legislation including current case law.
To keep clear up to date accurate and written and computerised records. Maintaining confidentiality and security of information.
To interview and visit applicants carry out inquiries within target timescales at alternative locations where necessary. Ensuring that supporting information and evidence is available to substantiate the decision in each case.
To take responsibility for promoting and safeguarding the welfare of children and young persons/ vulnerable adults who you come into contact with.
To provide information on, promote and refer customers to all available housing options, including special schemes, voluntary sector housing, private sector housing, shared ownership and other initiatives.
To liaise closely and effectively with both internal and external colleagues. To refer clients where appropriate to other professionals and agencies. for advice on housing matters, welfare rights, social services, immigration and other issues using referral procedures.
To advice and assess customers suitability for Home Shelter Scheme and make appropriate referrals to relevant agencies including MARAC, Police, Social Services and Area Housing Office
To undertake other duties commensurate to the grade of the post. ADDITIONAL:To use information technology systems to carry out duties in the most efficient and effective manner.
To achieve agreed service outcomes and outputs, and personal appraisal targets, as agreed by the line manager.
To undertake training and constructively take part in meetings, supervision, seminars and other events designed to improve communication and assist with the effective development of the post and post holder.
To carry out duties and responsibilities in accordance with the council’s commitment to customer service excellence and ensure compliance with the customer care standards.
To be committed to the clients core values of public service, quality, equality and empowerment and to demonstrate this commitment in the way duties are carried out.
To ensure that duties are undertaken with due regard and compliance with the Data Protection Act and other legislation.
To carry out duties and responsibilities in accordance with the clients Health and Safety Policy and relevant Health and Safety legislation.
For this role you will ideally have the following:
Extensive experience with housing options and advice – specifically with homelessness and welfare reform
Have dealt with landlords - under the Protection of Eviction AcComputer literate ( Very good with excel and familiar with database )
Knowledge of relevant homeless legislation relating to homelessness and housing needs, with particular reference to the Housing Act 1996 (amended 2002)
·Good Knowledge of the Homelessness Reduction Act (HRA)
Good with issuing/completing PHP, End of Duty letters and issuing non-cooperation letter
Preventing Homelessness by mediating with hosts ( family & friends) and liaising with landlords to stop evictionsAt all times to carry out responsibilities/duties within the framework of the our clients Dignity for all Policy. (Equal Opportunities Policy)
This role is working Mon-Fri 9am-5pm daily and offering £17.27 GBP PAYE- Umbrella options are also available.
This role is immediate and you will ideally have worked in a similar role.
Please apply with your CV through the "Apply" Button or email your CV to (Email Removed)(url removed)