Working Hours: Monday to Friday: 8.45 am - 5.30 pm Saturday (1 in 4): 9.00 am - 2.00 pm Salary Guide: OTE £25k - £32k (dependent upon experience) About Us: We are an award-winning estate agency with a passion for providing exceptional service to our clients. As a Move Coordinator, you will play a crucial role in ensuring our Landlords and Tenants experience a seamless and stress-free move-in and move-out process. Responsibilities: Handle all administrative tasks related to the tenant move-in process, ensuring smooth and efficient transactions. Assist in managing the ending of tenancies, ensuring all legal requirements are met. Collaborate closely with the front-end team and property managers to ensure Landlords receive top-notch service and the properties are well-prepared for new occupants. Key Duties: Process tenancy agreements and legal documentation on behalf of Landlord clients. Provide excellent customer service to Landlords and Tenants throughout their tenancy journey. Coordinate property inspections and ensure maintenance issues are promptly addressed. Keep records updated, ensuring accuracy and compliance with regulations. Requirements: Proven experience in a fast-paced administrative role, ideally within the property or lettings sector. Excellent organisational skills with an eye for detail. Strong communication abilities to liaise effectively with clients and internal teams. Ability to thrive in a demanding environment while maintaining accuracy and efficiency. Knowledge of relevant legal and compliance regulations in the lettings industry. Join our team and be part of an exciting and dynamic environment, delivering excellence in lettings services. Apply now to kick-start your career with us!
May 17, 2024
Full time
Working Hours: Monday to Friday: 8.45 am - 5.30 pm Saturday (1 in 4): 9.00 am - 2.00 pm Salary Guide: OTE £25k - £32k (dependent upon experience) About Us: We are an award-winning estate agency with a passion for providing exceptional service to our clients. As a Move Coordinator, you will play a crucial role in ensuring our Landlords and Tenants experience a seamless and stress-free move-in and move-out process. Responsibilities: Handle all administrative tasks related to the tenant move-in process, ensuring smooth and efficient transactions. Assist in managing the ending of tenancies, ensuring all legal requirements are met. Collaborate closely with the front-end team and property managers to ensure Landlords receive top-notch service and the properties are well-prepared for new occupants. Key Duties: Process tenancy agreements and legal documentation on behalf of Landlord clients. Provide excellent customer service to Landlords and Tenants throughout their tenancy journey. Coordinate property inspections and ensure maintenance issues are promptly addressed. Keep records updated, ensuring accuracy and compliance with regulations. Requirements: Proven experience in a fast-paced administrative role, ideally within the property or lettings sector. Excellent organisational skills with an eye for detail. Strong communication abilities to liaise effectively with clients and internal teams. Ability to thrive in a demanding environment while maintaining accuracy and efficiency. Knowledge of relevant legal and compliance regulations in the lettings industry. Join our team and be part of an exciting and dynamic environment, delivering excellence in lettings services. Apply now to kick-start your career with us!
Branch Coordinator Up to 28,000pa West Dulwich We are currently seeking a dynamic and experienced Branch Coordinator to join a well-established estate agency organisation based in West Dulwich. This is an exciting opportunity to play a key role in supporting the smooth operation of their branch. The successful candidate will have prior experience in a coordinator role within the estate agency industry. Key Responsibilities: Provide comprehensive administrative support to the branch, ensuring the smooth running of day-to-day operations. Act as the first point of contact for clients, delivering exceptional customer service. Assist with property valuations and viewings, coordinating schedules and maintaining records. Manage incoming calls and correspondence, responding promptly and professionally. Liaise with colleagues, customers, and external stakeholders to coordinate property sales and purchases. Maintain accurate and up-to-date records in accordance with company procedures. Requirements: Previous experience in a coordinator role within the estate agency industry would be useful. Excellent organisational and time management skills, with the ability to prioritise tasks effectively. Exceptional attention to detail and accuracy in all work. Strong communication skills, both written and verbal. Proficiency in relevant software applications, including Microsoft Office Suite. Benefits: Our client offers a range of fantastic in-house benefits, including discounted legal fees and complementary mortgage services. Potential for additional earnings through commission schemes. Company benefits include travel insurance, dental insurance, life assurance, and various discount programmes. Access to a range of training programmes to support your ongoing career development. Application Requirements: Candidates must ensure they meet the following criteria: Eligibility to work in the UK. No unspent criminal convictions. Availability to start as soon as possible. No scheduled holidays in the immediate future. Don't miss out on this exciting opportunity to join a well-established estate agency organisation and take the next step in your career. Apply now and become part of their dedicated team! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 16, 2024
Full time
Branch Coordinator Up to 28,000pa West Dulwich We are currently seeking a dynamic and experienced Branch Coordinator to join a well-established estate agency organisation based in West Dulwich. This is an exciting opportunity to play a key role in supporting the smooth operation of their branch. The successful candidate will have prior experience in a coordinator role within the estate agency industry. Key Responsibilities: Provide comprehensive administrative support to the branch, ensuring the smooth running of day-to-day operations. Act as the first point of contact for clients, delivering exceptional customer service. Assist with property valuations and viewings, coordinating schedules and maintaining records. Manage incoming calls and correspondence, responding promptly and professionally. Liaise with colleagues, customers, and external stakeholders to coordinate property sales and purchases. Maintain accurate and up-to-date records in accordance with company procedures. Requirements: Previous experience in a coordinator role within the estate agency industry would be useful. Excellent organisational and time management skills, with the ability to prioritise tasks effectively. Exceptional attention to detail and accuracy in all work. Strong communication skills, both written and verbal. Proficiency in relevant software applications, including Microsoft Office Suite. Benefits: Our client offers a range of fantastic in-house benefits, including discounted legal fees and complementary mortgage services. Potential for additional earnings through commission schemes. Company benefits include travel insurance, dental insurance, life assurance, and various discount programmes. Access to a range of training programmes to support your ongoing career development. Application Requirements: Candidates must ensure they meet the following criteria: Eligibility to work in the UK. No unspent criminal convictions. Availability to start as soon as possible. No scheduled holidays in the immediate future. Don't miss out on this exciting opportunity to join a well-established estate agency organisation and take the next step in your career. Apply now and become part of their dedicated team! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are currently recruiting for Neighbourhood Caretakers to work across Birmingham. Responsible for the inspection, maintenance and cleansing of estates/communal housing land/sites within the quadrant boundary. You will be required to supervise estate caretakers. You will be expected to assist the public in a polite and helpful manner in accordance with the Employer's Customer Care Policy. To complete regular health and safety, cleansing, maintenance and inspections as appropriate with the emphasis on maintaining quiet, clean, green and safe communal areas/neighbourhoods and helping to deter Anti-Social Behaviour. You will have responsibility for neighbourhood caretaking schemes and associated communal areas and for communal housing land and sites in the wider quadrant. Your activity in the wider neighbourhood will depend on service needs. Your key role is to improve/maintain the 'kerb appeal' of communal housing land/sites and neighbourhoods. This may include sheltered housing schemes. Activity in tenants homes/gardens may on occasions be required for emergencies. Any activity other than emergency work should be agreed with/directed by your housing officer/street scene co-coordinator/housing manager/supervising officer. To act as first point of contact for the residents in respect of estate service and maintenance issues, responding to queries in a positive and helpful manner. To ensure a full and effective cleaning and maintenance service is delivered to communal areas within multi storey and low-rise blocks of flats and external areas, other sites as necessary. Your activity will not be restricted to any one neighbourhood caretaking scheme and you will be required to undertake work in the wider housing neighbourhood. E.G. garage sites, access ways, drying areas. This will depend on service needs and be determined in liaison with your housing officer, street scene coordinator/housing manager. To work with other estate based staff, colleagues, contractors and both internal and external partners. E.G. Fleet and Waste Management, Parks, Repairs Service and contractors. To forge relationships with residents and the local community, including RSLs and other landlords that promote service improvements, increased resident's responsibility for their surroundings and resident satisfaction. You will be required to help identify your training needs and those of staff you manage/supervise, in partnership with your supervisor/manager, develop strategies to enable you to meet those needs, in line with the objectives of the organisation. Carry out day-to-day supervision of estate caretakers (at other locations where required), including work allocation and monitoring employment related issues.This will include: Performance Management, Setting targets/priorities, Giving instructions, Identification of training needs through 1 to 1's and My Appraisal's, Provide training as necessary Sickness monitoring in accordance with the City's Managing Attendance Procedure, Return to Work interviews and undertake Risk Assessments and issue safe working guidance. Requirements: A full driving licence is an essential requirement Requirement to form part of a flexible team to work between the hours of 7.00am and 7.00pm depending on local service needs and priorities Where necessary, be required to undertake enhanced driver training to drive large vehicles (e.g. Tippers) Attendance at meetings outside normal working hours, as necessary Excellent inter-personal and communication skills in both verbal and written form Ability to work as part of a team and on own initiative Excellent customer care skills Commitment to equal opportunities in all aspects of service delivery Please note that our client will request to see CV's in the first instance. So please apply below with an up to date CV. Extra Personnel do NOT charge any fees for our services. Extra Personnel Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
May 09, 2024
Seasonal
We are currently recruiting for Neighbourhood Caretakers to work across Birmingham. Responsible for the inspection, maintenance and cleansing of estates/communal housing land/sites within the quadrant boundary. You will be required to supervise estate caretakers. You will be expected to assist the public in a polite and helpful manner in accordance with the Employer's Customer Care Policy. To complete regular health and safety, cleansing, maintenance and inspections as appropriate with the emphasis on maintaining quiet, clean, green and safe communal areas/neighbourhoods and helping to deter Anti-Social Behaviour. You will have responsibility for neighbourhood caretaking schemes and associated communal areas and for communal housing land and sites in the wider quadrant. Your activity in the wider neighbourhood will depend on service needs. Your key role is to improve/maintain the 'kerb appeal' of communal housing land/sites and neighbourhoods. This may include sheltered housing schemes. Activity in tenants homes/gardens may on occasions be required for emergencies. Any activity other than emergency work should be agreed with/directed by your housing officer/street scene co-coordinator/housing manager/supervising officer. To act as first point of contact for the residents in respect of estate service and maintenance issues, responding to queries in a positive and helpful manner. To ensure a full and effective cleaning and maintenance service is delivered to communal areas within multi storey and low-rise blocks of flats and external areas, other sites as necessary. Your activity will not be restricted to any one neighbourhood caretaking scheme and you will be required to undertake work in the wider housing neighbourhood. E.G. garage sites, access ways, drying areas. This will depend on service needs and be determined in liaison with your housing officer, street scene coordinator/housing manager. To work with other estate based staff, colleagues, contractors and both internal and external partners. E.G. Fleet and Waste Management, Parks, Repairs Service and contractors. To forge relationships with residents and the local community, including RSLs and other landlords that promote service improvements, increased resident's responsibility for their surroundings and resident satisfaction. You will be required to help identify your training needs and those of staff you manage/supervise, in partnership with your supervisor/manager, develop strategies to enable you to meet those needs, in line with the objectives of the organisation. Carry out day-to-day supervision of estate caretakers (at other locations where required), including work allocation and monitoring employment related issues.This will include: Performance Management, Setting targets/priorities, Giving instructions, Identification of training needs through 1 to 1's and My Appraisal's, Provide training as necessary Sickness monitoring in accordance with the City's Managing Attendance Procedure, Return to Work interviews and undertake Risk Assessments and issue safe working guidance. Requirements: A full driving licence is an essential requirement Requirement to form part of a flexible team to work between the hours of 7.00am and 7.00pm depending on local service needs and priorities Where necessary, be required to undertake enhanced driver training to drive large vehicles (e.g. Tippers) Attendance at meetings outside normal working hours, as necessary Excellent inter-personal and communication skills in both verbal and written form Ability to work as part of a team and on own initiative Excellent customer care skills Commitment to equal opportunities in all aspects of service delivery Please note that our client will request to see CV's in the first instance. So please apply below with an up to date CV. Extra Personnel do NOT charge any fees for our services. Extra Personnel Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
We are currently recruiting for Neighbourhood Caretakers to work across Birmingham. Responsible for the inspection, maintenance and cleansing of estates/communal housing land/sites within the quadrant boundary. You will be required to supervise estate caretakers. You will be expected to assist the public in a polite and helpful manner in accordance with the Employer's Customer Care Policy. To complete regular health and safety, cleansing, maintenance and inspections as appropriate with the emphasis on maintaining quiet, clean, green and safe communal areas/neighbourhoods and helping to deter Anti-Social Behaviour. You will have responsibility for neighbourhood caretaking schemes and associated communal areas and for communal housing land and sites in the wider quadrant. Your activity in the wider neighbourhood will depend on service needs. Your key role is to improve/maintain the 'kerb appeal' of communal housing land/sites and neighbourhoods. This may include sheltered housing schemes. Activity in tenants homes/gardens may on occasions be required for emergencies. Any activity other than emergency work should be agreed with/directed by your housing officer/street scene co-coordinator/housing manager/supervising officer. To act as first point of contact for the residents in respect of estate service and maintenance issues, responding to queries in a positive and helpful manner. To ensure a full and effective cleaning and maintenance service is delivered to communal areas within multi storey and low-rise blocks of flats and external areas, other sites as necessary. Your activity will not be restricted to any one neighbourhood caretaking scheme and you will be required to undertake work in the wider housing neighbourhood. E.G. garage sites, access ways, drying areas. This will depend on service needs and be determined in liaison with your housing officer, street scene coordinator/housing manager. To work with other estate based staff, colleagues, contractors and both internal and external partners. E.G. Fleet and Waste Management, Parks, Repairs Service and contractors. To forge relationships with residents and the local community, including RSLs and other landlords that promote service improvements, increased resident's responsibility for their surroundings and resident satisfaction. You will be required to help identify your training needs and those of staff you manage/supervise, in partnership with your supervisor/manager, develop strategies to enable you to meet those needs, in line with the objectives of the organisation. Carry out day-to-day supervision of estate caretakers (at other locations where required), including work allocation and monitoring employment related issues.This will include: Performance Management, Setting targets/priorities, Giving instructions, Identification of training needs through 1 to 1's and My Appraisal's, Provide training as necessary Sickness monitoring in accordance with the City's Managing Attendance Procedure, Return to Work interviews and undertake Risk Assessments and issue safe working guidance. Requirements: A full driving licence is an essential requirement Requirement to form part of a flexible team to work between the hours of 7.00am and 7.00pm depending on local service needs and priorities Where necessary, be required to undertake enhanced driver training to drive large vehicles (e.g. Tippers) Attendance at meetings outside normal working hours, as necessary Excellent inter-personal and communication skills in both verbal and written form Ability to work as part of a team and on own initiative Excellent customer care skills Commitment to equal opportunities in all aspects of service delivery Please note that our client will request to see CV's in the first instance. So please apply below with an up to date CV. Extra Personnel do NOT charge any fees for our services. Extra Personnel Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
May 09, 2024
Seasonal
We are currently recruiting for Neighbourhood Caretakers to work across Birmingham. Responsible for the inspection, maintenance and cleansing of estates/communal housing land/sites within the quadrant boundary. You will be required to supervise estate caretakers. You will be expected to assist the public in a polite and helpful manner in accordance with the Employer's Customer Care Policy. To complete regular health and safety, cleansing, maintenance and inspections as appropriate with the emphasis on maintaining quiet, clean, green and safe communal areas/neighbourhoods and helping to deter Anti-Social Behaviour. You will have responsibility for neighbourhood caretaking schemes and associated communal areas and for communal housing land and sites in the wider quadrant. Your activity in the wider neighbourhood will depend on service needs. Your key role is to improve/maintain the 'kerb appeal' of communal housing land/sites and neighbourhoods. This may include sheltered housing schemes. Activity in tenants homes/gardens may on occasions be required for emergencies. Any activity other than emergency work should be agreed with/directed by your housing officer/street scene co-coordinator/housing manager/supervising officer. To act as first point of contact for the residents in respect of estate service and maintenance issues, responding to queries in a positive and helpful manner. To ensure a full and effective cleaning and maintenance service is delivered to communal areas within multi storey and low-rise blocks of flats and external areas, other sites as necessary. Your activity will not be restricted to any one neighbourhood caretaking scheme and you will be required to undertake work in the wider housing neighbourhood. E.G. garage sites, access ways, drying areas. This will depend on service needs and be determined in liaison with your housing officer, street scene coordinator/housing manager. To work with other estate based staff, colleagues, contractors and both internal and external partners. E.G. Fleet and Waste Management, Parks, Repairs Service and contractors. To forge relationships with residents and the local community, including RSLs and other landlords that promote service improvements, increased resident's responsibility for their surroundings and resident satisfaction. You will be required to help identify your training needs and those of staff you manage/supervise, in partnership with your supervisor/manager, develop strategies to enable you to meet those needs, in line with the objectives of the organisation. Carry out day-to-day supervision of estate caretakers (at other locations where required), including work allocation and monitoring employment related issues.This will include: Performance Management, Setting targets/priorities, Giving instructions, Identification of training needs through 1 to 1's and My Appraisal's, Provide training as necessary Sickness monitoring in accordance with the City's Managing Attendance Procedure, Return to Work interviews and undertake Risk Assessments and issue safe working guidance. Requirements: A full driving licence is an essential requirement Requirement to form part of a flexible team to work between the hours of 7.00am and 7.00pm depending on local service needs and priorities Where necessary, be required to undertake enhanced driver training to drive large vehicles (e.g. Tippers) Attendance at meetings outside normal working hours, as necessary Excellent inter-personal and communication skills in both verbal and written form Ability to work as part of a team and on own initiative Excellent customer care skills Commitment to equal opportunities in all aspects of service delivery Please note that our client will request to see CV's in the first instance. So please apply below with an up to date CV. Extra Personnel do NOT charge any fees for our services. Extra Personnel Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
Can you provide excellent customer care? Are you looking for a new opportunity? Linear recruitment are working with a Regional Housing Contractor in the Northeast that are looking for a Customer Experience Coordinator to join their team. The role focuses on providing excellent customer experiences and to support customers through their journey with the company, whilst works are being conducted on their homes. Responsibilities: Undertake Visits to customers in their homes to monitor works and address customer concerns or issues to avoid escalation. Manage all activities that relate to the customers journey, from introduction to completion. Assist the site manager in all activities in which effects customer experience. Investigate and resolve complaints in a timely manner. What we need from you: Ability to work in a fast paced environments. Excellent communication/ negotiating skills. Team Player Confident and organized. Salary & Benefits: Competitive Salary Pension contribute scheme Life assurance scheme We welcome applicants that do you not have specific construction experience as full training can be provided. For further information please call me on (phone number removed)/ (url removed)
May 09, 2024
Full time
Can you provide excellent customer care? Are you looking for a new opportunity? Linear recruitment are working with a Regional Housing Contractor in the Northeast that are looking for a Customer Experience Coordinator to join their team. The role focuses on providing excellent customer experiences and to support customers through their journey with the company, whilst works are being conducted on their homes. Responsibilities: Undertake Visits to customers in their homes to monitor works and address customer concerns or issues to avoid escalation. Manage all activities that relate to the customers journey, from introduction to completion. Assist the site manager in all activities in which effects customer experience. Investigate and resolve complaints in a timely manner. What we need from you: Ability to work in a fast paced environments. Excellent communication/ negotiating skills. Team Player Confident and organized. Salary & Benefits: Competitive Salary Pension contribute scheme Life assurance scheme We welcome applicants that do you not have specific construction experience as full training can be provided. For further information please call me on (phone number removed)/ (url removed)
Job Description We're looking for a highly motivated Property Coordinator to complement our Property Management Team within our Lettings Department in Stafford LSC.As a Property Coordinator you will provide property management and tenancy support services to branches, landlords and tenants. What's in it for you as our Property Coordinator? Get full training and development A good understanding of estate agency business Fast paced, fun environment Regular team meetings Full company briefings A career pathway Company car allowance Key responsibilities of a Property Coordinator Act as a central point of contact managing the effective resolution of queries from clients and staff Provide expert advice to branch and customers particularly in relation to the implications of relevant legislation. Maintain central register of contractors and ensure that they have the correct qualifications Oversee customer service ensuring works and renewals are carried out in a timely manner and monitor chasing up invoices and inspection of works and Tenancy Agreements Monitor workloads in order that deadlines are met and service levels are adhered to Assist with complicated cases and tenancies advising PC, Landlord and Tenant of options along with liaising with LSC and branch Skills and experience required to be a successful Property Coordinator Full UK Driving License and access to own vehicle Strong customer service skills and confident communicator Good team player Ability to stay calm under pressure Excellent negotiation and influencing skills Excellent planning and organisational skills Good analytical ability Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CC00414
May 07, 2024
Full time
Job Description We're looking for a highly motivated Property Coordinator to complement our Property Management Team within our Lettings Department in Stafford LSC.As a Property Coordinator you will provide property management and tenancy support services to branches, landlords and tenants. What's in it for you as our Property Coordinator? Get full training and development A good understanding of estate agency business Fast paced, fun environment Regular team meetings Full company briefings A career pathway Company car allowance Key responsibilities of a Property Coordinator Act as a central point of contact managing the effective resolution of queries from clients and staff Provide expert advice to branch and customers particularly in relation to the implications of relevant legislation. Maintain central register of contractors and ensure that they have the correct qualifications Oversee customer service ensuring works and renewals are carried out in a timely manner and monitor chasing up invoices and inspection of works and Tenancy Agreements Monitor workloads in order that deadlines are met and service levels are adhered to Assist with complicated cases and tenancies advising PC, Landlord and Tenant of options along with liaising with LSC and branch Skills and experience required to be a successful Property Coordinator Full UK Driving License and access to own vehicle Strong customer service skills and confident communicator Good team player Ability to stay calm under pressure Excellent negotiation and influencing skills Excellent planning and organisational skills Good analytical ability Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CC00414
Role: Maintenance Helpdesk Supervisor - Property Location: Manchester Salary: 30,000 to 33,000 per anum / Potential for Hybrid working. We are recruiting for a Maintenance Helpdesk Supervisor to join a fast-growing, people focused and tech savvy Property Management Company. This exciting role will lead and manage the property maintenance team and liaise with contractors to ensure the smooth running of the maintenance department. People management experience is essential alongside experience of working in the Property Maintenance sector or a Facilities Management background. This is an exciting opportunity to join a fast growing and fresh thinking, tech savvy property company. Role Overview The Maintenance Helpdesk Supervisor is responsible for leading the helpdesk team to ensure the smooth running of the maintenance helpdesk. Day to day management of the Facilities Management helpdesk Coordinators Oversee and support on all maintenance and troubleshooting of all reactive tasks, logged via phone, email and portal. Use the PSL to identify and assign contractors and external vendors to maintenance jobs, while leading the team to ensure the monitoring of performance and quality of service. Undertake regular reviews of call stats, maintenance reporting and trends. Continuously review the current preferred supplier list and schedule of rates Work closely with the maintenance contractors to assist with any queries. Provide weekly and monthly updates on maintenance workflows to the Senior Facilities Manager & Director of Assets and Property Management Drive customer service excellence through communication with tenants. Complete ongoing training and upskilling of the helpdesk team. . Oversee wider business Facilities Management contracts including Laundry, Cleaning, Grounds maintenance. . Undertake Contractor Reviews with Compliance team and Senior FM Manager Management of insurance Claims Experience and Qualifications Experience of Managing a team is Essential. Experience of building strong working relationships with internal and external people / departments is required ie; tenants, contractors, colleagues (preferably in a facilities background) Technical facilities management knowledge within residential property or similar industry sector is highly desirable. Ability to effectively manage time and workload, successfully multitask and meet deadlines. Confident with IT systems, ability to effectively use Microsoft Excel and PowerPoint for data entry, produce reports and project work. Excellent written and oral communication skills Passionate about delivering excellent customer service. Company Benefits Opportunity to join an exciting growing property company with vast expansion plans. Potential for future career progression Enhanced Pension 25 days annual leave, plus UK bank holidays Private health cover Learning and Development Opportunities Employee wellness programmes Company Events Employee Assistance Programme APPLY NOW! Please note due to the number of applications we receive; we will only contact candidates that match the brief for this role. If you are not contacted, please take this as you have been unsuccessful on this occasion. Hesketh James Recruitment are the managing agent for this role on behalf of the client. In order to ensure your enquiry with regards to this position is dealt with quickly, please send in an up-to-date copy of your Curriculum Vitae in a Word Document format.
May 06, 2024
Full time
Role: Maintenance Helpdesk Supervisor - Property Location: Manchester Salary: 30,000 to 33,000 per anum / Potential for Hybrid working. We are recruiting for a Maintenance Helpdesk Supervisor to join a fast-growing, people focused and tech savvy Property Management Company. This exciting role will lead and manage the property maintenance team and liaise with contractors to ensure the smooth running of the maintenance department. People management experience is essential alongside experience of working in the Property Maintenance sector or a Facilities Management background. This is an exciting opportunity to join a fast growing and fresh thinking, tech savvy property company. Role Overview The Maintenance Helpdesk Supervisor is responsible for leading the helpdesk team to ensure the smooth running of the maintenance helpdesk. Day to day management of the Facilities Management helpdesk Coordinators Oversee and support on all maintenance and troubleshooting of all reactive tasks, logged via phone, email and portal. Use the PSL to identify and assign contractors and external vendors to maintenance jobs, while leading the team to ensure the monitoring of performance and quality of service. Undertake regular reviews of call stats, maintenance reporting and trends. Continuously review the current preferred supplier list and schedule of rates Work closely with the maintenance contractors to assist with any queries. Provide weekly and monthly updates on maintenance workflows to the Senior Facilities Manager & Director of Assets and Property Management Drive customer service excellence through communication with tenants. Complete ongoing training and upskilling of the helpdesk team. . Oversee wider business Facilities Management contracts including Laundry, Cleaning, Grounds maintenance. . Undertake Contractor Reviews with Compliance team and Senior FM Manager Management of insurance Claims Experience and Qualifications Experience of Managing a team is Essential. Experience of building strong working relationships with internal and external people / departments is required ie; tenants, contractors, colleagues (preferably in a facilities background) Technical facilities management knowledge within residential property or similar industry sector is highly desirable. Ability to effectively manage time and workload, successfully multitask and meet deadlines. Confident with IT systems, ability to effectively use Microsoft Excel and PowerPoint for data entry, produce reports and project work. Excellent written and oral communication skills Passionate about delivering excellent customer service. Company Benefits Opportunity to join an exciting growing property company with vast expansion plans. Potential for future career progression Enhanced Pension 25 days annual leave, plus UK bank holidays Private health cover Learning and Development Opportunities Employee wellness programmes Company Events Employee Assistance Programme APPLY NOW! Please note due to the number of applications we receive; we will only contact candidates that match the brief for this role. If you are not contacted, please take this as you have been unsuccessful on this occasion. Hesketh James Recruitment are the managing agent for this role on behalf of the client. In order to ensure your enquiry with regards to this position is dealt with quickly, please send in an up-to-date copy of your Curriculum Vitae in a Word Document format.
Job Description We're looking for a passionate Corporate Property Coordinator to complement our established team based within our Corporate Lettings Centre in Birkenhead the Wirral, Merseyside. As our Property Coordinator, you will provide property management and tenancy administration support services to branches, landlords and tenants. What's in it for you asour Corporate Property Coordinator? Salary £20,500 Support in training towards ARLA - NFOPP qualifications Industry-leading training and development Demonstrable career ladder Opportunities for progression Collaborative , rewarding, and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Corporate Property Coordinator The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords, and tenants. You will also coordinate and prepare the renewal of tenancies and liaise with contractors to ensure repair/maintenance works are carried out in time and to agreed standards. Skills and experience required to be a successful Corporate Property Coordinator Outstanding Customer Service skills Solid administration skills Resilient , positive , numerate and detail-oriented Organised and able to prioritise workload in a faced paced environment Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Our existing Customer Service Advisor team comes from a diverse range of backgrounds including Customer Support, Call Centre, Retail, Hospitality, Leisure, and Care sectors. If you are a skilled customer service professional from any background, with strong admin skills, we want to hear from you!Start or progress your career in property today! Apply for an immediate interview!Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CC00307
May 04, 2024
Full time
Job Description We're looking for a passionate Corporate Property Coordinator to complement our established team based within our Corporate Lettings Centre in Birkenhead the Wirral, Merseyside. As our Property Coordinator, you will provide property management and tenancy administration support services to branches, landlords and tenants. What's in it for you asour Corporate Property Coordinator? Salary £20,500 Support in training towards ARLA - NFOPP qualifications Industry-leading training and development Demonstrable career ladder Opportunities for progression Collaborative , rewarding, and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Corporate Property Coordinator The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords, and tenants. You will also coordinate and prepare the renewal of tenancies and liaise with contractors to ensure repair/maintenance works are carried out in time and to agreed standards. Skills and experience required to be a successful Corporate Property Coordinator Outstanding Customer Service skills Solid administration skills Resilient , positive , numerate and detail-oriented Organised and able to prioritise workload in a faced paced environment Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Our existing Customer Service Advisor team comes from a diverse range of backgrounds including Customer Support, Call Centre, Retail, Hospitality, Leisure, and Care sectors. If you are a skilled customer service professional from any background, with strong admin skills, we want to hear from you!Start or progress your career in property today! Apply for an immediate interview!Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CC00307
Role: Maintenance Helpdesk Supervisor - Property Location: Manchester Salary: 30,000 to 33,000 per anum / Potential for Hybrid working. We are recruiting for a Maintenance Helpdesk Supervisor to join a fast-growing, people focused and tech savvy Property Management Company. This exciting role will lead and manage the property maintenance team and liaise with contractors to ensure the smooth running of the maintenance department. People management experience is essential alongside experience of working in the Property Maintenance sector or a Facilities Management background. This is an exciting opportunity to join a fast growing and fresh thinking, tech savvy property company. Role Overview The Maintenance Helpdesk Supervisor is responsible for leading the helpdesk team to ensure the smooth running of the maintenance helpdesk. Day to day management of the Facilities Management helpdesk Coordinators Oversee and support on all maintenance and troubleshooting of all reactive tasks, logged via phone, email and portal. Use the PSL to identify and assign contractors and external vendors to maintenance jobs, while leading the team to ensure the monitoring of performance and quality of service. Undertake regular reviews of call stats, maintenance reporting and trends. Continuously review the current preferred supplier list and schedule of rates Work closely with the maintenance contractors to assist with any queries. Provide weekly and monthly updates on maintenance workflows to the Senior Facilities Manager & Director of Assets and Property Management Drive customer service excellence through communication with tenants. Complete ongoing training and upskilling of the helpdesk team. . Oversee wider business Facilities Management contracts including Laundry, Cleaning, Grounds maintenance. . Undertake Contractor Reviews with Compliance team and Senior FM Manager Management of insurance Claims Experience and Qualifications Experience of Managing a team is Essential. Experience of building strong working relationships with internal and external people / departments is required ie; tenants, contractors, colleagues (preferably in a facilities background) Technical facilities management knowledge within residential property or similar industry sector is highly desirable. Ability to effectively manage time and workload, successfully multitask and meet deadlines. Confident with IT systems, ability to effectively use Microsoft Excel and PowerPoint for data entry, produce reports and project work. Excellent written and oral communication skills Passionate about delivering excellent customer service. Company Benefits Opportunity to join an exciting growing property company with vast expansion plans. Potential for future career progression Enhanced Pension 25 days annual leave, plus UK bank holidays Private health cover Learning and Development Opportunities Employee wellness programmes Company Events Employee Assistance Programme APPLY NOW! Please note due to the number of applications we receive; we will only contact candidates that match the brief for this role. If you are not contacted, please take this as you have been unsuccessful on this occasion. Hesketh James Recruitment are the managing agent for this role on behalf of the client. In order to ensure your enquiry with regards to this position is dealt with quickly, please send in an up-to-date copy of your Curriculum Vitae in a Word Document format.
May 04, 2024
Full time
Role: Maintenance Helpdesk Supervisor - Property Location: Manchester Salary: 30,000 to 33,000 per anum / Potential for Hybrid working. We are recruiting for a Maintenance Helpdesk Supervisor to join a fast-growing, people focused and tech savvy Property Management Company. This exciting role will lead and manage the property maintenance team and liaise with contractors to ensure the smooth running of the maintenance department. People management experience is essential alongside experience of working in the Property Maintenance sector or a Facilities Management background. This is an exciting opportunity to join a fast growing and fresh thinking, tech savvy property company. Role Overview The Maintenance Helpdesk Supervisor is responsible for leading the helpdesk team to ensure the smooth running of the maintenance helpdesk. Day to day management of the Facilities Management helpdesk Coordinators Oversee and support on all maintenance and troubleshooting of all reactive tasks, logged via phone, email and portal. Use the PSL to identify and assign contractors and external vendors to maintenance jobs, while leading the team to ensure the monitoring of performance and quality of service. Undertake regular reviews of call stats, maintenance reporting and trends. Continuously review the current preferred supplier list and schedule of rates Work closely with the maintenance contractors to assist with any queries. Provide weekly and monthly updates on maintenance workflows to the Senior Facilities Manager & Director of Assets and Property Management Drive customer service excellence through communication with tenants. Complete ongoing training and upskilling of the helpdesk team. . Oversee wider business Facilities Management contracts including Laundry, Cleaning, Grounds maintenance. . Undertake Contractor Reviews with Compliance team and Senior FM Manager Management of insurance Claims Experience and Qualifications Experience of Managing a team is Essential. Experience of building strong working relationships with internal and external people / departments is required ie; tenants, contractors, colleagues (preferably in a facilities background) Technical facilities management knowledge within residential property or similar industry sector is highly desirable. Ability to effectively manage time and workload, successfully multitask and meet deadlines. Confident with IT systems, ability to effectively use Microsoft Excel and PowerPoint for data entry, produce reports and project work. Excellent written and oral communication skills Passionate about delivering excellent customer service. Company Benefits Opportunity to join an exciting growing property company with vast expansion plans. Potential for future career progression Enhanced Pension 25 days annual leave, plus UK bank holidays Private health cover Learning and Development Opportunities Employee wellness programmes Company Events Employee Assistance Programme APPLY NOW! Please note due to the number of applications we receive; we will only contact candidates that match the brief for this role. If you are not contacted, please take this as you have been unsuccessful on this occasion. Hesketh James Recruitment are the managing agent for this role on behalf of the client. In order to ensure your enquiry with regards to this position is dealt with quickly, please send in an up-to-date copy of your Curriculum Vitae in a Word Document format.
BMS Head of Projects London - £80,000 A fantastic opportunity for a Head of Projects within the Building Management Systems sector to join a nationwide company. They are looking for someone to be the face of their Projects division. The BMS Head of Projects position The main aim of this role is to ensure the project team deliver contracts safely, in a timely manner and within cost. It is vital that commercial risks are managed well to ensue clients expectations are met. You will also be responsible for liaising with the Regional Manager, Sales and Project delivery team. You will report directly to the Regional Manager. Main responsibilities Responsibility to protect the commercial interest of the company, alongside the Regional Manager. Full cost management of all projects including monthly cost to complete reviews, liaising with the Projects Coordinator and the Finance Team. Prepare for and attend monthly WIP meetings with finance team. Ensure compliance with company H&S and CDM requirements Ensure compliance with company quality procedures across all projects. Attend site Progress Meetings when required. Overall responsibility for ensuring submission of project variations and interim Application for Payment to the client. Overall responsibility for management of project variations and interim Application for Payment from our supply chain. Manage payment certs, Cash flow and Debt control, in liaison with Finance Team. Negotiate Final Account agreements where appropriate in conjunction with Regional Manager Assist project managers with contractual conflicts or negotiations when they arise. Co-ordinate with Estimating / Sales at a pre-sales technical/commercial level Attend project handover meeting(s) with Sales and Project Manager to agree project deliverables. Resource management to assist with coordination of resources, working closely with Engineering Team. Prepare monthly revenue forecast reports and WIP Management, Responsible for overseeing project procurement as necessary. Responsible for the management and support of Project Managers Responsible for the management of sub-contractors, both contractually and commercially and can deliver any given project. To ensure that all company ISO procedures and documentation is adhered to. Ensure all project documentation is complete and hand to operations for warranty service support Any other duties deemed necessary from senior management or directors. Managerial responsibilities Promoting and working within company health & safety guidelines. Assist Regional Manager to comply regional KPIs. Carry out annual appraisals of the project team and all other direct report staff to regularly monitor their performance and highlighting any training requirements and personal development needs. Communicate, direct, coach and develop reporting managers and teams. Deal with any HR issues relating to the team. Liaise with internal colleagues to co-ordinate end-to-end delivery. Take the lead and own customer escalation issues through to conclusion. Issue regular, accurate order and revenue forecast information to the Regional Manager. Provide support to engineers and customers. Key skills required Experience with Building Management Systems is vital A minimum of 5 years in a similar customer-based role Contracting knowledge Commercial experience Technical knowledge Full finance and budget awareness People management skills essential. Salary and Benefits Impressive salary circa £80,000 depending on experience Car allowance 25 days holiday Competitive sick pay 7.5% pension scheme Performance bonus scheme Private healthcare Employee discounts Person profile To be successful in this position, you will have great communication skills. You will have worked in a similar role and have experience with Building Management Systems. Do you think you could be our next BMS Head of Projects? For more information on this fantastic opportunity that will help shape the future of Building Management Systems, please call Yvonne Ndlovu at TeamResourcing (TeamBMS) on (phone number removed) or click Apply now .
May 01, 2024
Full time
BMS Head of Projects London - £80,000 A fantastic opportunity for a Head of Projects within the Building Management Systems sector to join a nationwide company. They are looking for someone to be the face of their Projects division. The BMS Head of Projects position The main aim of this role is to ensure the project team deliver contracts safely, in a timely manner and within cost. It is vital that commercial risks are managed well to ensue clients expectations are met. You will also be responsible for liaising with the Regional Manager, Sales and Project delivery team. You will report directly to the Regional Manager. Main responsibilities Responsibility to protect the commercial interest of the company, alongside the Regional Manager. Full cost management of all projects including monthly cost to complete reviews, liaising with the Projects Coordinator and the Finance Team. Prepare for and attend monthly WIP meetings with finance team. Ensure compliance with company H&S and CDM requirements Ensure compliance with company quality procedures across all projects. Attend site Progress Meetings when required. Overall responsibility for ensuring submission of project variations and interim Application for Payment to the client. Overall responsibility for management of project variations and interim Application for Payment from our supply chain. Manage payment certs, Cash flow and Debt control, in liaison with Finance Team. Negotiate Final Account agreements where appropriate in conjunction with Regional Manager Assist project managers with contractual conflicts or negotiations when they arise. Co-ordinate with Estimating / Sales at a pre-sales technical/commercial level Attend project handover meeting(s) with Sales and Project Manager to agree project deliverables. Resource management to assist with coordination of resources, working closely with Engineering Team. Prepare monthly revenue forecast reports and WIP Management, Responsible for overseeing project procurement as necessary. Responsible for the management and support of Project Managers Responsible for the management of sub-contractors, both contractually and commercially and can deliver any given project. To ensure that all company ISO procedures and documentation is adhered to. Ensure all project documentation is complete and hand to operations for warranty service support Any other duties deemed necessary from senior management or directors. Managerial responsibilities Promoting and working within company health & safety guidelines. Assist Regional Manager to comply regional KPIs. Carry out annual appraisals of the project team and all other direct report staff to regularly monitor their performance and highlighting any training requirements and personal development needs. Communicate, direct, coach and develop reporting managers and teams. Deal with any HR issues relating to the team. Liaise with internal colleagues to co-ordinate end-to-end delivery. Take the lead and own customer escalation issues through to conclusion. Issue regular, accurate order and revenue forecast information to the Regional Manager. Provide support to engineers and customers. Key skills required Experience with Building Management Systems is vital A minimum of 5 years in a similar customer-based role Contracting knowledge Commercial experience Technical knowledge Full finance and budget awareness People management skills essential. Salary and Benefits Impressive salary circa £80,000 depending on experience Car allowance 25 days holiday Competitive sick pay 7.5% pension scheme Performance bonus scheme Private healthcare Employee discounts Person profile To be successful in this position, you will have great communication skills. You will have worked in a similar role and have experience with Building Management Systems. Do you think you could be our next BMS Head of Projects? For more information on this fantastic opportunity that will help shape the future of Building Management Systems, please call Yvonne Ndlovu at TeamResourcing (TeamBMS) on (phone number removed) or click Apply now .
Role: CDM Consultant/ Principal Designer Location: Sheffield Sector: Property & Construction Salary: Up to £50,000+ car or travel allowance (£4,500) + industry leading benefits package Carriera is excited to partner with one of the UK's leading property and construction consultancies who are looking to develop their PD/ CDM team out of their Sheffield office. Due to growth plans and a number of key project wins in recent months, our client is recruiting for an experienced CDM Consultant to join the team heading up a variety of construction related schemes throughout Sheffield. Our client oversees a diverse portfolio of residential, commercial, retail, infrastructure, hotel, sport, transportation, energy, aviation, leisure, industrial, education and healthcare projects on a national level. This is an excellent opportunity for an ambitious CDM/ H&S Consultant to join a forward thinking multi-disciplinary consultancy who are going through an exciting period of growth. The role would suit a competent Principal designer who has a good knowledge of CDM regs who has worked on a diverse portfloio of of projects in the past. Key Responsibilities: Act as Principal Designer or Principal Designer Advisor on small to large scale projects and programme works. Act as Independent Client Advisor - Conducting audits to include both general health and safety compliance and topic specific audits. Advising and instructing clients on project team capability, management arrangements and other relevant procedures. Undertake accident or other special investigations to assist the client as required. Provide health and safety advice, guidance, training, and support across the client base. Assist in the completion of PQQ/tender documents. Person Specification: The ideal candidate will be committed to delivering high levels of customer service excellence with good commercial awareness. Proven experience providing client-side health and safety services within the construction or property industry. Nebosh construction/general certificates. TechIOSH/GradIOSH working toward Chartered membership of IOSH (CMIOSH) (or willing to work towards) Good experience working under the CDM Regulations, carrying out roles such as PD, CDM Coordinator or Health and Safety Advisor/Manager to contractors. Wide ranging sector experience and working knowledge of large scale/complex projects. Excellent IT and communication skills. If you are interested in the role please contact Alex Harcombe on (phone number removed) for further information. Carriera Limited values diversity and promotes equality and no terminology in this advert is intended to discriminate against any protected characteristics under the Equality Act 2010. We welcome applications from all sections of society and are open to discussing any reasonable adjustments or additional arrangements you may require to support your application. All applicants must be eligible to live and work in the UK. When advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary vacancies we are acting as an Employment Business for the purposes of the Conduct Regulations 2003. All applications will be held in strict confidence and in accordance with our privacy policy.
May 01, 2024
Full time
Role: CDM Consultant/ Principal Designer Location: Sheffield Sector: Property & Construction Salary: Up to £50,000+ car or travel allowance (£4,500) + industry leading benefits package Carriera is excited to partner with one of the UK's leading property and construction consultancies who are looking to develop their PD/ CDM team out of their Sheffield office. Due to growth plans and a number of key project wins in recent months, our client is recruiting for an experienced CDM Consultant to join the team heading up a variety of construction related schemes throughout Sheffield. Our client oversees a diverse portfolio of residential, commercial, retail, infrastructure, hotel, sport, transportation, energy, aviation, leisure, industrial, education and healthcare projects on a national level. This is an excellent opportunity for an ambitious CDM/ H&S Consultant to join a forward thinking multi-disciplinary consultancy who are going through an exciting period of growth. The role would suit a competent Principal designer who has a good knowledge of CDM regs who has worked on a diverse portfloio of of projects in the past. Key Responsibilities: Act as Principal Designer or Principal Designer Advisor on small to large scale projects and programme works. Act as Independent Client Advisor - Conducting audits to include both general health and safety compliance and topic specific audits. Advising and instructing clients on project team capability, management arrangements and other relevant procedures. Undertake accident or other special investigations to assist the client as required. Provide health and safety advice, guidance, training, and support across the client base. Assist in the completion of PQQ/tender documents. Person Specification: The ideal candidate will be committed to delivering high levels of customer service excellence with good commercial awareness. Proven experience providing client-side health and safety services within the construction or property industry. Nebosh construction/general certificates. TechIOSH/GradIOSH working toward Chartered membership of IOSH (CMIOSH) (or willing to work towards) Good experience working under the CDM Regulations, carrying out roles such as PD, CDM Coordinator or Health and Safety Advisor/Manager to contractors. Wide ranging sector experience and working knowledge of large scale/complex projects. Excellent IT and communication skills. If you are interested in the role please contact Alex Harcombe on (phone number removed) for further information. Carriera Limited values diversity and promotes equality and no terminology in this advert is intended to discriminate against any protected characteristics under the Equality Act 2010. We welcome applications from all sections of society and are open to discussing any reasonable adjustments or additional arrangements you may require to support your application. All applicants must be eligible to live and work in the UK. When advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary vacancies we are acting as an Employment Business for the purposes of the Conduct Regulations 2003. All applications will be held in strict confidence and in accordance with our privacy policy.
Branch Supervisor- Want to progress in your career as well as being well rewarded, with complete job satisfaction, then look no further! Receive many great benefits with this Assistant Manager role. Commutable from the likes of March, Cambridge, Thetford and similar towns. As the Branch Supervisor, you will assist with the management of a small team within a busy tool hire and plant equipment depot. You will be responsible for maintaining standards of work whilst ensuring that this department runs smoothly and maintains good levels of customer service on a daily basis. Other responsibilities of the Branch Supervisor will include: Managing a small team. Building relationships with regular customers to improve sales Invoicing/invoicing queries, processing orders and creating damage reports. Responsible for health and safety in the depot Ensure customers are kept updated with their orders Generate revenue for the business and inspire team members. Benefits of the Branch Supervisor: Bonus scheme Salary 30k - 35k - Dependant on experience Health Scheme On site parking Discounts Life Assurance Please note a driving license is essential for this position You may of worked in the following industries however, this is not essential ie. Tool Hire, Plant Hire, Powered Access Hire, Builders Merchants, Timber Merchants, Plumbers Merchants, Car Hire or other related industries. You may of worked in the following roles however, this is not essential ie. Tool Hire Manager, Tool Hire Supervisor, Branch Supervisor, Hire Manager, Plant Manager, Branch Manager, Depot Manager, Customer Service Manager, Assistant Manager, Sales Assistant, Trade Counter Assistant, Trade Counter Supervisor, Hire Controller, Hire Coordinator, Hire Negotiator, Hire Co ordinator, Rental Manager, Rental Supervisor. APPLY NOW for more information or to be considered for this Branch Supervisor opportunity!
May 01, 2024
Full time
Branch Supervisor- Want to progress in your career as well as being well rewarded, with complete job satisfaction, then look no further! Receive many great benefits with this Assistant Manager role. Commutable from the likes of March, Cambridge, Thetford and similar towns. As the Branch Supervisor, you will assist with the management of a small team within a busy tool hire and plant equipment depot. You will be responsible for maintaining standards of work whilst ensuring that this department runs smoothly and maintains good levels of customer service on a daily basis. Other responsibilities of the Branch Supervisor will include: Managing a small team. Building relationships with regular customers to improve sales Invoicing/invoicing queries, processing orders and creating damage reports. Responsible for health and safety in the depot Ensure customers are kept updated with their orders Generate revenue for the business and inspire team members. Benefits of the Branch Supervisor: Bonus scheme Salary 30k - 35k - Dependant on experience Health Scheme On site parking Discounts Life Assurance Please note a driving license is essential for this position You may of worked in the following industries however, this is not essential ie. Tool Hire, Plant Hire, Powered Access Hire, Builders Merchants, Timber Merchants, Plumbers Merchants, Car Hire or other related industries. You may of worked in the following roles however, this is not essential ie. Tool Hire Manager, Tool Hire Supervisor, Branch Supervisor, Hire Manager, Plant Manager, Branch Manager, Depot Manager, Customer Service Manager, Assistant Manager, Sales Assistant, Trade Counter Assistant, Trade Counter Supervisor, Hire Controller, Hire Coordinator, Hire Negotiator, Hire Co ordinator, Rental Manager, Rental Supervisor. APPLY NOW for more information or to be considered for this Branch Supervisor opportunity!
Maintenance Technician Maintenance Technician required temp - perm at the Beacon Centre (Elec bias) The technician would be required to work 10:00am 18:00pm Monday Friday. There may be some flexibility with the core hours with additional overtime available dependent on site operational needs Planned Preventative maintenance to Mechanical and Electrical Assets (Dependant on discipline) Healthcare experience desirable but not essential Fabric maintenance of building Carpentry work (Minor repairs) Carry out minor fabric project work, lifecycle, variations and minor works. Utilise the BMS as a tool in controlling and monitoring mechanical plant Ensures compliance with Healthcare HBN and HTM requirements for all areas of responsibility Inspect fire doors in accordance with schedule and undertake repairs as required. Liaise with Site Teams as and when required during the coordination of planned and reactive activities Ensure that PPM s are carried out in a timely manner and maintain all records associated with delivering the service ensuring faults are repaired in accordance with the contract requirements Complete all works in a competent and compliant manner in accordance with the appropriate policy, specifications and HSE Develop a level of competence in the application of IT skills (Excel / Word / Email / PDA), to manage business information Develop a level of competence in the use of a PDA device and understand the importance of the work order data in order to sign off PPM s on time. Carry out maintenance, reactive and installation works in accordance with appropriate policy, specifications and HSE regulations Work with Team Leader/Facilities Coordinator to prioritise workload to ensure all works are completed within time and budget. Work in a pro-active manner to build client relationships and be responsive to customer needs Ensure all types of work undertaken are assessed for hazards and risks and those risks and hazards are appropriately managed Inspect and maintain fire doors to applicable standards to ensure fire compartmentalization is maintained. (Training to be provided where needed) 10:00am 18:00pm Monday Friday. There may be some flexibility with the core hours with additional overtime available dependant on site operational needs.
May 01, 2024
Contract
Maintenance Technician Maintenance Technician required temp - perm at the Beacon Centre (Elec bias) The technician would be required to work 10:00am 18:00pm Monday Friday. There may be some flexibility with the core hours with additional overtime available dependent on site operational needs Planned Preventative maintenance to Mechanical and Electrical Assets (Dependant on discipline) Healthcare experience desirable but not essential Fabric maintenance of building Carpentry work (Minor repairs) Carry out minor fabric project work, lifecycle, variations and minor works. Utilise the BMS as a tool in controlling and monitoring mechanical plant Ensures compliance with Healthcare HBN and HTM requirements for all areas of responsibility Inspect fire doors in accordance with schedule and undertake repairs as required. Liaise with Site Teams as and when required during the coordination of planned and reactive activities Ensure that PPM s are carried out in a timely manner and maintain all records associated with delivering the service ensuring faults are repaired in accordance with the contract requirements Complete all works in a competent and compliant manner in accordance with the appropriate policy, specifications and HSE Develop a level of competence in the application of IT skills (Excel / Word / Email / PDA), to manage business information Develop a level of competence in the use of a PDA device and understand the importance of the work order data in order to sign off PPM s on time. Carry out maintenance, reactive and installation works in accordance with appropriate policy, specifications and HSE regulations Work with Team Leader/Facilities Coordinator to prioritise workload to ensure all works are completed within time and budget. Work in a pro-active manner to build client relationships and be responsive to customer needs Ensure all types of work undertaken are assessed for hazards and risks and those risks and hazards are appropriately managed Inspect and maintain fire doors to applicable standards to ensure fire compartmentalization is maintained. (Training to be provided where needed) 10:00am 18:00pm Monday Friday. There may be some flexibility with the core hours with additional overtime available dependant on site operational needs.
Who We Are Founded in 1992 and with over 250 employees, Galliard Homes is London's largest privately owned property development and management group overseeing residential, hospitality, mixed-use, and commercial projects across London, the Home Counties, and the Midlands. Galliard has a 4 billion portfolio of over 6,000 homes and 714,088 square feet of commercial developments under construction. With an impressive portfolio of award-winning developments, we are proud to be considered as London's leading property developer. The Position We are currently looking to recruit a Document Controller to join our established construction department in Birmingham. This position will be contributing to our Lower Essex Street scheme in Birmingham, which consists of 628-units comprising of an 8-storey, 12-storey, and 27-storey blocks. In addition to working closely with our Design Coordination team and external design consultants, the Document Controller will collaborate with the entire site team to ensure information is kept up to date and is distributed correctly. Responsibilities below: Administer the Drawn / Drawing / Reports / Tracker information on the Document Management System and iDrive. Assisting in preparation of site instructions / RFI / Technical Submission trackers and recording of these issues. Assist in Issuing Buying and Procurement with information packages for quantifying/tendering / purchasing of equipment for site. Provide admin support for the site staff including purchasing stationery and printing materials, printing & distribution of reports, minutes, and file notes. Ensuring RAMS and Risk evaluations have been done by the Design Team and are filed. Report to the Design Manager any risks, slippages in the issuing of information against programme, and lack of coordination on the drawing and specification received from the design team and D&B subcontractors. Assist in the liaising with M&E Design Coordinator to ensure coordination of M&E information and distribution of the information on site. Assist in the issuing of information drawings and packages with subcontractors and consultants and assist in maintaining an issue register for all information distributed by the design team. Attend site and design team meetings to ensure the information required by site is delivered, ensuring you are actively maintaining the drawing and specification received register on site from design team, consultants, and subcontractors. Assist in preparation of O&M's and handover documents: - ensure record documents are received and filed for the administration staff to issue at handover of the buildings. The Person The ideal candidate must have previous construction site administration experience. Previous experience working closely with a Design Coordination team would be beneficial for this role but not essential. The successful candidate will demonstrate the following: Essential: Experience within the construction industry working as a Document Controller or similar. Excellent written and verbal communication skills. Able to work autonomously. Professional honesty and integrity in dealing with colleagues, suppliers, and customers. Team player willing to adapt in a challenging environment. Strong time management and organisational skills. Ability to work and multi-task in a fast paced, dynamic environment. Desirable: Previous experience working closely with a Design Coordination team on site. Previous experience using Aconex. The Benefits As a family-owned business, we want everyone to feel at home from day one. In return for commitment, loyalty, and hard work, we offer benefits ranging from: 24 days holiday plus bank holidays Life assurance Private health care Matching contribution pension scheme Discretionary salary and bonus review Employee assistance programme Discounted gym memberships Discount portal Volunteering opportunities Sponsorship of professional qualifications and accreditations
May 01, 2024
Full time
Who We Are Founded in 1992 and with over 250 employees, Galliard Homes is London's largest privately owned property development and management group overseeing residential, hospitality, mixed-use, and commercial projects across London, the Home Counties, and the Midlands. Galliard has a 4 billion portfolio of over 6,000 homes and 714,088 square feet of commercial developments under construction. With an impressive portfolio of award-winning developments, we are proud to be considered as London's leading property developer. The Position We are currently looking to recruit a Document Controller to join our established construction department in Birmingham. This position will be contributing to our Lower Essex Street scheme in Birmingham, which consists of 628-units comprising of an 8-storey, 12-storey, and 27-storey blocks. In addition to working closely with our Design Coordination team and external design consultants, the Document Controller will collaborate with the entire site team to ensure information is kept up to date and is distributed correctly. Responsibilities below: Administer the Drawn / Drawing / Reports / Tracker information on the Document Management System and iDrive. Assisting in preparation of site instructions / RFI / Technical Submission trackers and recording of these issues. Assist in Issuing Buying and Procurement with information packages for quantifying/tendering / purchasing of equipment for site. Provide admin support for the site staff including purchasing stationery and printing materials, printing & distribution of reports, minutes, and file notes. Ensuring RAMS and Risk evaluations have been done by the Design Team and are filed. Report to the Design Manager any risks, slippages in the issuing of information against programme, and lack of coordination on the drawing and specification received from the design team and D&B subcontractors. Assist in the liaising with M&E Design Coordinator to ensure coordination of M&E information and distribution of the information on site. Assist in the issuing of information drawings and packages with subcontractors and consultants and assist in maintaining an issue register for all information distributed by the design team. Attend site and design team meetings to ensure the information required by site is delivered, ensuring you are actively maintaining the drawing and specification received register on site from design team, consultants, and subcontractors. Assist in preparation of O&M's and handover documents: - ensure record documents are received and filed for the administration staff to issue at handover of the buildings. The Person The ideal candidate must have previous construction site administration experience. Previous experience working closely with a Design Coordination team would be beneficial for this role but not essential. The successful candidate will demonstrate the following: Essential: Experience within the construction industry working as a Document Controller or similar. Excellent written and verbal communication skills. Able to work autonomously. Professional honesty and integrity in dealing with colleagues, suppliers, and customers. Team player willing to adapt in a challenging environment. Strong time management and organisational skills. Ability to work and multi-task in a fast paced, dynamic environment. Desirable: Previous experience working closely with a Design Coordination team on site. Previous experience using Aconex. The Benefits As a family-owned business, we want everyone to feel at home from day one. In return for commitment, loyalty, and hard work, we offer benefits ranging from: 24 days holiday plus bank holidays Life assurance Private health care Matching contribution pension scheme Discretionary salary and bonus review Employee assistance programme Discounted gym memberships Discount portal Volunteering opportunities Sponsorship of professional qualifications and accreditations
Looking for a new opportunity in the passive fire protection industry? Look no further! Masterfix, a leading contractor in the Greater London residential sector, is seeking a dynamic and well-organized Passive Fire Coordinator to join our team. In this role, you will work closely with our Passive Fire Manager to ensure exceptional service delivery to our clients and customers. You will coordinate all aspects of passive fire protection projects from initiation to completion, including project plans, schedules, budgets, and procurement of necessary materials and equipment. Additionally, you will monitor and control project risks, issues, and changes, implementing corrective actions as needed. The ideal candidate will have past experience working on passive fire protection projects, strong coordination skills, and excellent communication and interpersonal skills. If you're ready to take on this exciting opportunity and grow your career with us, apply today!
May 01, 2024
Full time
Looking for a new opportunity in the passive fire protection industry? Look no further! Masterfix, a leading contractor in the Greater London residential sector, is seeking a dynamic and well-organized Passive Fire Coordinator to join our team. In this role, you will work closely with our Passive Fire Manager to ensure exceptional service delivery to our clients and customers. You will coordinate all aspects of passive fire protection projects from initiation to completion, including project plans, schedules, budgets, and procurement of necessary materials and equipment. Additionally, you will monitor and control project risks, issues, and changes, implementing corrective actions as needed. The ideal candidate will have past experience working on passive fire protection projects, strong coordination skills, and excellent communication and interpersonal skills. If you're ready to take on this exciting opportunity and grow your career with us, apply today!
Facilities Coordinator Central London based £28,000 - £32000 dependant on experience Permanent role We are working with a client based in Central London who are looking for a Facilities Coordinator to join their amazing team. Based within a large corporate business in central London, you will be responsible for providing a first class facilities service to your client. You will: Support the Regional Senior Facilities Co-Ordinator in facilitating successful and productive working relationships between all key stakeholders, end users, the wider FM team and its service providers. Support the Regional Senior Facilities Co-Ordinator in acting as the interface between the core business and the FM providers, and as a filter for requests for change from both parties. Support the development and implementation of changes to contracted services to improve service quality, which reflects best practice FM. Aid the Regional Senior Facilities Co-Ordinator in engendering and fostering a partnership approach with the Service Providers built on co-operation, close liaison, honesty and information transparency. Work with the Service Providers in pursuit of opportunities for mutual benefit and shared investment (e.g. joint training initiatives), gain-share and innovation. Assist with the monitoring, auditing and checking of the currency of the Service Provider's quality management, performance monitoring and management information systems. Ensure that the Service Provider monitors its own service delivery in accordance with its quality management regime. Experience required: You will have worked within a facilities environment and will be looking to take the next step in your facilities career. Steady career histry essential Customer service and communication skills and experience are essential. Hours: Rotating shift of 8-4, 9-5 and 10-6 Monday Friday with flexibility to work over time on occasional weekends. This is a physical role that involves activities like event set up and clear down so you mus be physically fit. PC Skills essential. Good benefits package available If this role is of interest to you, please call us or email your CV and we will be happy to provide you with a full job specification.
May 01, 2024
Full time
Facilities Coordinator Central London based £28,000 - £32000 dependant on experience Permanent role We are working with a client based in Central London who are looking for a Facilities Coordinator to join their amazing team. Based within a large corporate business in central London, you will be responsible for providing a first class facilities service to your client. You will: Support the Regional Senior Facilities Co-Ordinator in facilitating successful and productive working relationships between all key stakeholders, end users, the wider FM team and its service providers. Support the Regional Senior Facilities Co-Ordinator in acting as the interface between the core business and the FM providers, and as a filter for requests for change from both parties. Support the development and implementation of changes to contracted services to improve service quality, which reflects best practice FM. Aid the Regional Senior Facilities Co-Ordinator in engendering and fostering a partnership approach with the Service Providers built on co-operation, close liaison, honesty and information transparency. Work with the Service Providers in pursuit of opportunities for mutual benefit and shared investment (e.g. joint training initiatives), gain-share and innovation. Assist with the monitoring, auditing and checking of the currency of the Service Provider's quality management, performance monitoring and management information systems. Ensure that the Service Provider monitors its own service delivery in accordance with its quality management regime. Experience required: You will have worked within a facilities environment and will be looking to take the next step in your facilities career. Steady career histry essential Customer service and communication skills and experience are essential. Hours: Rotating shift of 8-4, 9-5 and 10-6 Monday Friday with flexibility to work over time on occasional weekends. This is a physical role that involves activities like event set up and clear down so you mus be physically fit. PC Skills essential. Good benefits package available If this role is of interest to you, please call us or email your CV and we will be happy to provide you with a full job specification.
Senior Security Engineer Project Coordinator We re looking for a Security Engineer to join our team in Shrewsbury. This is a pivotal role helping manage and execute our security installations. About Locsafe Security Systems At Locsafe Security Systems we are dedicated to enhancing security and safety through both electronic and physical security solutions. Specialising in a comprehensive range of services from Access Control, Automatic Doors, Fire Alarms, Intruder Alarms, and CCTV to expert Locksmith services and master keyed systems. We provide top-tier security for businesses, residences, and public institutions. As we gear up for a significant expansion phase, we are looking to enhance our team with a skilled Senior Security Engineer / Project Coordinator who will lead our projects and drive innovation. The Role This role is currently fulfilled largely by our Managing Director. As a Senior Security Engineer / Projects Coordinator you will help manage and execute our security installations and maintenance projects. You will be responsible for: Leading the creation of detailed technical specifications and as-fitted documentation. Overseeing the installation and maintenance of state-of-the-art electronic security systems. Ensuring all projects meet our high-quality standards and adhere to industry regulations. Working closely with clients to tailor solutions that meet their specific security needs. Supporting our engineers during installations and providing guidance where necessary. Ideal Candidate Proven technical expertise in electronic security systems, ideally with a focus on Access Control & Automation. Exceptional attention to detail and a meticulous approach to work. Strong leadership skills and accountability in managing projects. Excellent problem-solving abilities and a customer-focused attitude. Why Join Us? Locsafe Security Systems is at an exciting point of growth, offering tremendous opportunities for professional development and career advancement. By joining us now, you ll have the chance to shape the future of our company and lead in the implementation of cutting-edge security solutions. We offer competitive compensation, up to £50,000 depending on experience, benefits, and a dynamic work environment committed to innovation and excellence. Apply today with an up-to-date CV.
May 01, 2024
Full time
Senior Security Engineer Project Coordinator We re looking for a Security Engineer to join our team in Shrewsbury. This is a pivotal role helping manage and execute our security installations. About Locsafe Security Systems At Locsafe Security Systems we are dedicated to enhancing security and safety through both electronic and physical security solutions. Specialising in a comprehensive range of services from Access Control, Automatic Doors, Fire Alarms, Intruder Alarms, and CCTV to expert Locksmith services and master keyed systems. We provide top-tier security for businesses, residences, and public institutions. As we gear up for a significant expansion phase, we are looking to enhance our team with a skilled Senior Security Engineer / Project Coordinator who will lead our projects and drive innovation. The Role This role is currently fulfilled largely by our Managing Director. As a Senior Security Engineer / Projects Coordinator you will help manage and execute our security installations and maintenance projects. You will be responsible for: Leading the creation of detailed technical specifications and as-fitted documentation. Overseeing the installation and maintenance of state-of-the-art electronic security systems. Ensuring all projects meet our high-quality standards and adhere to industry regulations. Working closely with clients to tailor solutions that meet their specific security needs. Supporting our engineers during installations and providing guidance where necessary. Ideal Candidate Proven technical expertise in electronic security systems, ideally with a focus on Access Control & Automation. Exceptional attention to detail and a meticulous approach to work. Strong leadership skills and accountability in managing projects. Excellent problem-solving abilities and a customer-focused attitude. Why Join Us? Locsafe Security Systems is at an exciting point of growth, offering tremendous opportunities for professional development and career advancement. By joining us now, you ll have the chance to shape the future of our company and lead in the implementation of cutting-edge security solutions. We offer competitive compensation, up to £50,000 depending on experience, benefits, and a dynamic work environment committed to innovation and excellence. Apply today with an up-to-date CV.
HGV CLASS 2 DRIVER HIAB TRAINING PROVIDED - JEWSON HYTHE Are you looking to enhance your career with the European leader in supply and distribution of building materials? Jewson, alongside its sister brands form the STARK Group and we are looking for enthusiastic and committed drivers to join our team. What's in it for you? Social working hours between 07:00 - 16:30 and alternate Saturdays 08:00 - 12:00 Fully funded induction at our industry leading training academy ALLMI accredited vehicle mounted crane licence 34 days' holiday with the option to buy up to 3 days' Pension (STARK Retirement Savings Plan) Life Assurance Scheme Staff discounts and Benefit schemes Periodic CPC training provided Career progression and development Enhanced maternity/ adoption /paternity leave What to expect As a customer delivery driver and the face of the company, we'll need you to safely deliver building materials to our customers with a professional and friendly approach. Every day is different, from the number of drops you'll do, to where you will be delivering. You'll be loading and unloading, operating the crane and supporting team members when needed, offering you job satisfaction in an incredibly varied role. What are we looking for? A valid HGV Class 2 (Category C) licence A valid CPC Card and Digi Tachograph card Whilst multidrop experience is handy, it's not a necessity Want to be part of our team? Then we'd love to hear from you! To find out more and apply, please click below to register and submit your CV. If you have been successful one of our friendly Resource Coordinators from our Southampton Recruitment Team (Area Code 01489) will be in contact within 7 days of your application to find out more about you. At Jewson , we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
May 01, 2024
Full time
HGV CLASS 2 DRIVER HIAB TRAINING PROVIDED - JEWSON HYTHE Are you looking to enhance your career with the European leader in supply and distribution of building materials? Jewson, alongside its sister brands form the STARK Group and we are looking for enthusiastic and committed drivers to join our team. What's in it for you? Social working hours between 07:00 - 16:30 and alternate Saturdays 08:00 - 12:00 Fully funded induction at our industry leading training academy ALLMI accredited vehicle mounted crane licence 34 days' holiday with the option to buy up to 3 days' Pension (STARK Retirement Savings Plan) Life Assurance Scheme Staff discounts and Benefit schemes Periodic CPC training provided Career progression and development Enhanced maternity/ adoption /paternity leave What to expect As a customer delivery driver and the face of the company, we'll need you to safely deliver building materials to our customers with a professional and friendly approach. Every day is different, from the number of drops you'll do, to where you will be delivering. You'll be loading and unloading, operating the crane and supporting team members when needed, offering you job satisfaction in an incredibly varied role. What are we looking for? A valid HGV Class 2 (Category C) licence A valid CPC Card and Digi Tachograph card Whilst multidrop experience is handy, it's not a necessity Want to be part of our team? Then we'd love to hear from you! To find out more and apply, please click below to register and submit your CV. If you have been successful one of our friendly Resource Coordinators from our Southampton Recruitment Team (Area Code 01489) will be in contact within 7 days of your application to find out more about you. At Jewson , we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
Job Description Customer Service Advisor (Property Coordinator) Are you looking to start or progress your career in the property the industry?Are you a strong administrator with excellent customer service skills? If so, we want to hear from you! Role - Customer Service Advisor Location - SouthamptonSalary - £23,100Days & Hours - Mon - Fri, 08:45am - 5:30pm (1 hour break) + 1 Sat per month, 9am - 1pm.Employment Type - Full-time, permanent, office-based Connells Group has recently acquired Countrywide securing our place as the UK's largest property services group. Our Property Managers play a pivotal role in ensuring that our customers and clients receive the service they deserve throughout their time with us; so we re on the lookout for those with great communication and relationshipskills and a passion for property! The role of a Customer Service Advisor: You will be fully managing your own portfolio of properties across any of our 60 brands, acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy. Your duties may include: Managing repairs and maintenance Dealing with tenant arrears Negotiating end of tenancy deposits Complying with gas audits Having a competent lettings legislation knowledge to help and support where necessary - full training is provided Skills and attributes of a Customer Service Advisor: Previous experience in an administrative role - essential Influencing and negotiation skills Professional communication skills Rapport building skills Confidence both conversationally and in writing Excellent decision making capabilities Our tenants, landlords and branch colleagues rely on our property managers as subject matter experts and to act efficiently and calmly when dealing with their properties - Full training, support and guidance will be provided as well as access to an industry tech qualification. What you get in return for a career as a Customer Service Advisor with Countrywide: 23 days annual leave increasing with length of service Pension scheme Full training, support and guidance Excellent career progression opportunities throughout the business Outstanding discounts across retail, entertainment, travel and health Free on-site parking Casual dress Wellness benefits, we are part of the wellness charity - MIND, the fight for mental health Why join us as a Customer Service Advisor? At Countrywide , our passion for property and strong focus on people sets us apart. We don t see buying, selling, renting and letting as processes - for us, they re all about important, life-changing moments. Which is why we empower our people to create exceptional experiences. The size and scale of our business will open up huge opportunities for you, whether you want to broaden your skills by taking on a different role or progress upwards to take on more and more responsibility. Meanwhile, the fact that we re always highly responsive to change makes this an incredibly exciting and inspiring place to develop your career. Kickstart your career at Countrywide today! CC00413
May 01, 2024
Full time
Job Description Customer Service Advisor (Property Coordinator) Are you looking to start or progress your career in the property the industry?Are you a strong administrator with excellent customer service skills? If so, we want to hear from you! Role - Customer Service Advisor Location - SouthamptonSalary - £23,100Days & Hours - Mon - Fri, 08:45am - 5:30pm (1 hour break) + 1 Sat per month, 9am - 1pm.Employment Type - Full-time, permanent, office-based Connells Group has recently acquired Countrywide securing our place as the UK's largest property services group. Our Property Managers play a pivotal role in ensuring that our customers and clients receive the service they deserve throughout their time with us; so we re on the lookout for those with great communication and relationshipskills and a passion for property! The role of a Customer Service Advisor: You will be fully managing your own portfolio of properties across any of our 60 brands, acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy. Your duties may include: Managing repairs and maintenance Dealing with tenant arrears Negotiating end of tenancy deposits Complying with gas audits Having a competent lettings legislation knowledge to help and support where necessary - full training is provided Skills and attributes of a Customer Service Advisor: Previous experience in an administrative role - essential Influencing and negotiation skills Professional communication skills Rapport building skills Confidence both conversationally and in writing Excellent decision making capabilities Our tenants, landlords and branch colleagues rely on our property managers as subject matter experts and to act efficiently and calmly when dealing with their properties - Full training, support and guidance will be provided as well as access to an industry tech qualification. What you get in return for a career as a Customer Service Advisor with Countrywide: 23 days annual leave increasing with length of service Pension scheme Full training, support and guidance Excellent career progression opportunities throughout the business Outstanding discounts across retail, entertainment, travel and health Free on-site parking Casual dress Wellness benefits, we are part of the wellness charity - MIND, the fight for mental health Why join us as a Customer Service Advisor? At Countrywide , our passion for property and strong focus on people sets us apart. We don t see buying, selling, renting and letting as processes - for us, they re all about important, life-changing moments. Which is why we empower our people to create exceptional experiences. The size and scale of our business will open up huge opportunities for you, whether you want to broaden your skills by taking on a different role or progress upwards to take on more and more responsibility. Meanwhile, the fact that we re always highly responsive to change makes this an incredibly exciting and inspiring place to develop your career. Kickstart your career at Countrywide today! CC00413
The PX Hub is a fast growing division of LSL Property Services who provide asset management services across the UK property industry for a variety of clients including Builders and Property Disposal companies. Located at our offices in NG6 which gives great access to J26 of the M1 and the tram network along with a modern working environment. We are now looking to recruit a Property Coordinator to join their expanding team. You will ideally have experience of a fast paced, high-pressure working environment. It is essential that you will have experience in the property/estate agency industry. Working as a Property Coordinator, you will receive; Basic salary - £23,400 Potential bonus - £4000 28 days holiday (including bank holidays) The option to buy into our many flexible benefits such as, Gym membership and health assessments, Retail cards to save on your high street shopping, Healthcare Cash Plan and Dental Insurance Holiday Trading and Travel Insurance Cycle to work scheme The key responsibilities of a Property Coordinator are; To ensure all valuations requests from Clients are dealt with within SLA's To ensure effective communication with both internal and external clients To make appointments with vendors and nominated Estate Agents. To chase Agents for return of paperwork to enable efficient production of packs by the Property Valuation Coordinators To provide excellent customer service to clients to ensure that business relationships are maintained and sustained to ensure The PX Hub grows and develops in line with its financial forecast To deliver targets to both clients and colleagues What we are looking for in a Property Coordinator; Experience within the property/new build industry Excellent customer service skills Good communication skills both verbally and in writing Attention to detail and the ability to multi-task Ability to work under pressure and prioritise workload Work planning and organisation skills Ability to work as part of a team Ability to work to defined policies and procedures Additional Information This is a full time permanent contract and you should be flexible to work within the department operational hours which are Monday - Friday 8.30am-5.30pm. 1 in 3 Saturday's & Sunday's to be worked with it being taken as Time off in lieu or overtime payment. Bank holiday working is also required as per a rota. Location - Whilst in probation you will be working full time from our office in Bulwell and then after sign off you will have the option to work 4 days in the office and 1 day from home. If this sounds like an opportunity for you then we want to hear from you! We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know. Due to the anticipated high volume of applications for this post we cannot, unfortunately, respond to them all. Therefore, if you do not hear from us, please assume that your application has been unsuccessful on this occasion but be assured that we will keep your application on file should any similar roles be available in the future. LSL Property Services are dedicated to protecting your data - our Recruitment Privacy Notice can be viewed on our careers page
May 01, 2024
Full time
The PX Hub is a fast growing division of LSL Property Services who provide asset management services across the UK property industry for a variety of clients including Builders and Property Disposal companies. Located at our offices in NG6 which gives great access to J26 of the M1 and the tram network along with a modern working environment. We are now looking to recruit a Property Coordinator to join their expanding team. You will ideally have experience of a fast paced, high-pressure working environment. It is essential that you will have experience in the property/estate agency industry. Working as a Property Coordinator, you will receive; Basic salary - £23,400 Potential bonus - £4000 28 days holiday (including bank holidays) The option to buy into our many flexible benefits such as, Gym membership and health assessments, Retail cards to save on your high street shopping, Healthcare Cash Plan and Dental Insurance Holiday Trading and Travel Insurance Cycle to work scheme The key responsibilities of a Property Coordinator are; To ensure all valuations requests from Clients are dealt with within SLA's To ensure effective communication with both internal and external clients To make appointments with vendors and nominated Estate Agents. To chase Agents for return of paperwork to enable efficient production of packs by the Property Valuation Coordinators To provide excellent customer service to clients to ensure that business relationships are maintained and sustained to ensure The PX Hub grows and develops in line with its financial forecast To deliver targets to both clients and colleagues What we are looking for in a Property Coordinator; Experience within the property/new build industry Excellent customer service skills Good communication skills both verbally and in writing Attention to detail and the ability to multi-task Ability to work under pressure and prioritise workload Work planning and organisation skills Ability to work as part of a team Ability to work to defined policies and procedures Additional Information This is a full time permanent contract and you should be flexible to work within the department operational hours which are Monday - Friday 8.30am-5.30pm. 1 in 3 Saturday's & Sunday's to be worked with it being taken as Time off in lieu or overtime payment. Bank holiday working is also required as per a rota. Location - Whilst in probation you will be working full time from our office in Bulwell and then after sign off you will have the option to work 4 days in the office and 1 day from home. If this sounds like an opportunity for you then we want to hear from you! We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know. Due to the anticipated high volume of applications for this post we cannot, unfortunately, respond to them all. Therefore, if you do not hear from us, please assume that your application has been unsuccessful on this occasion but be assured that we will keep your application on file should any similar roles be available in the future. LSL Property Services are dedicated to protecting your data - our Recruitment Privacy Notice can be viewed on our careers page