Mandarin /Cantonese & English speaking - Property Manager Our client looking for an experienced and hardworking Property Manager who is highly proactive to thrive in a fast-paced working environment. The ideal candidate will have significant experience managing a portfolio of at least 120 properties (New Built Apartments in London), and able to demonstrate exceptional customer service skills that allow them to build strong rapport quickly with both landlords and tenants. addressing complaints and escalations with the ability to resolve quickly and effectively including critical situations should they occur. A professional approach, excellent communication and an ability to work on your own initiative is essential. Property management experience is desired, although not essential the client can provide full training and onboarding for a potential candidate. Responsibilities • Being a dedicated one point of contact for your customers • Delivering operational performance • Delivering an excellent service on budget • Ordering and managing repairs and maintenance • Carrying our property and estate inspections • Managing tenancy issues • Arrears management, income collection and reporting • Compliance legislative, industry and H&S Coordinate regular property inspections to ensure our properties remain well-maintained. Reporting back to the Landlord and your Manager, highlighting any issues identified. Arranging and overseeing necessary repairs and maintenance, as well as maintaining a network of reliable service providers. Staying updated with local property regulations and laws. Draft, review, and execute tenancy agreements, renewals, and notices while guaranteeing industry compliance. Administration of tenant procedures including referencing, invoicing etc . Issue useful tenancy and property information to new tenants. Liaising with clients and keeping them regularly updated. Arrange the checkout and process the release of the deposit, including assessing the checkout for potential deposit deductions and negotiating between the Landlord and Tenant. Collaborate and support our existing team and provide guidance and assistance, as well as contribute innovative ideas to improve property management processes. Formulate action plans for all ongoing tenant issues until a resolution is achieved. Requirements Full Professional Proficiency in Mandarin/Cantonese and English 1year +experience in property management is highly desirable. Exceptional attention to detail, complemented by superb organisational and time management proficiencies. Sharp and innovative, with a willingness to take on responsibilities and work in a fast-paced environment. Knowledge of property laws and regulations. Languages : Mandarin/Cantonese & English Company Benefits : Pension, Company Car, Commission Holidays: 21 days and 8 days National Holidays = 29 days Hours: Monday to Friday 9am to 6pm
Apr 26, 2024
Full time
Mandarin /Cantonese & English speaking - Property Manager Our client looking for an experienced and hardworking Property Manager who is highly proactive to thrive in a fast-paced working environment. The ideal candidate will have significant experience managing a portfolio of at least 120 properties (New Built Apartments in London), and able to demonstrate exceptional customer service skills that allow them to build strong rapport quickly with both landlords and tenants. addressing complaints and escalations with the ability to resolve quickly and effectively including critical situations should they occur. A professional approach, excellent communication and an ability to work on your own initiative is essential. Property management experience is desired, although not essential the client can provide full training and onboarding for a potential candidate. Responsibilities • Being a dedicated one point of contact for your customers • Delivering operational performance • Delivering an excellent service on budget • Ordering and managing repairs and maintenance • Carrying our property and estate inspections • Managing tenancy issues • Arrears management, income collection and reporting • Compliance legislative, industry and H&S Coordinate regular property inspections to ensure our properties remain well-maintained. Reporting back to the Landlord and your Manager, highlighting any issues identified. Arranging and overseeing necessary repairs and maintenance, as well as maintaining a network of reliable service providers. Staying updated with local property regulations and laws. Draft, review, and execute tenancy agreements, renewals, and notices while guaranteeing industry compliance. Administration of tenant procedures including referencing, invoicing etc . Issue useful tenancy and property information to new tenants. Liaising with clients and keeping them regularly updated. Arrange the checkout and process the release of the deposit, including assessing the checkout for potential deposit deductions and negotiating between the Landlord and Tenant. Collaborate and support our existing team and provide guidance and assistance, as well as contribute innovative ideas to improve property management processes. Formulate action plans for all ongoing tenant issues until a resolution is achieved. Requirements Full Professional Proficiency in Mandarin/Cantonese and English 1year +experience in property management is highly desirable. Exceptional attention to detail, complemented by superb organisational and time management proficiencies. Sharp and innovative, with a willingness to take on responsibilities and work in a fast-paced environment. Knowledge of property laws and regulations. Languages : Mandarin/Cantonese & English Company Benefits : Pension, Company Car, Commission Holidays: 21 days and 8 days National Holidays = 29 days Hours: Monday to Friday 9am to 6pm
Mandarin Speaking Property Manager Are you an experienced Property Manager who is fluent in Mandarin? Or, are you looking to take your first steps into a career in property? Our clients are looking for an enthusiastic and hardworking individual to join their growing team, based out of their Central London office. They are a fast-growing agency and their teams in their China and Hong Kong offices meet clients in their countries of residence in person and win new business for the London office to manage. Previous estate agency experience is not essential for this role as full training will be given, but the ideal candidate will have some previous experience within an office environment and be able to demonstrate exceptional customer service skills. A professional approach, excellent communication skills, and an ability to work on your own initiative will be essential. Mandarin Speaking Property Manager - Duties: Overseeing planned and reactive maintenance Refurbishment projects Liaising with agents for re-letting, optimising rents and property values, monitoring voids/arrears etc Working with Renewals and Lettings team to minimise rent loss Working with budgets to ensure management of funds and maximising returns Working with property management assistants to ensure implementation of administrative procedures Working with credit control department to manage arrears Mandarin Speaking Property Manager - Skills Required: Fluent in Mandarin Experienced Property Manager preferred Knowledge and understanding of Housing/Rent Acts Legislation Excellent telephone manner and communication skills Health and Safety Legislation understanding Ability to work to tight deadlines Good time management and organisational skills Mandarin Speaking Property Manager - Remuneration: 25,000 - 28,000 Basic Salary commensurate with experience Plus up to 3,000 in commission potential Monday to Friday only Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. Our additional areas of expertise include Property Management and CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors. Visit Kings Permanent Recruitment website for online Estate Agency vacancies.
Apr 26, 2024
Full time
Mandarin Speaking Property Manager Are you an experienced Property Manager who is fluent in Mandarin? Or, are you looking to take your first steps into a career in property? Our clients are looking for an enthusiastic and hardworking individual to join their growing team, based out of their Central London office. They are a fast-growing agency and their teams in their China and Hong Kong offices meet clients in their countries of residence in person and win new business for the London office to manage. Previous estate agency experience is not essential for this role as full training will be given, but the ideal candidate will have some previous experience within an office environment and be able to demonstrate exceptional customer service skills. A professional approach, excellent communication skills, and an ability to work on your own initiative will be essential. Mandarin Speaking Property Manager - Duties: Overseeing planned and reactive maintenance Refurbishment projects Liaising with agents for re-letting, optimising rents and property values, monitoring voids/arrears etc Working with Renewals and Lettings team to minimise rent loss Working with budgets to ensure management of funds and maximising returns Working with property management assistants to ensure implementation of administrative procedures Working with credit control department to manage arrears Mandarin Speaking Property Manager - Skills Required: Fluent in Mandarin Experienced Property Manager preferred Knowledge and understanding of Housing/Rent Acts Legislation Excellent telephone manner and communication skills Health and Safety Legislation understanding Ability to work to tight deadlines Good time management and organisational skills Mandarin Speaking Property Manager - Remuneration: 25,000 - 28,000 Basic Salary commensurate with experience Plus up to 3,000 in commission potential Monday to Friday only Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. Our additional areas of expertise include Property Management and CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors. Visit Kings Permanent Recruitment website for online Estate Agency vacancies.