Lettings Administrator / Lettings Progression - Epsom - Surrey £30,000PA Mon - Fri FT role - office based We are looking for an efficient and friendly Lettings Administrator / Lettings Progressior to join our clients lively, busy and energetic office in Epsom and become an integral part of the lettings team. Job Requirements Your duties will include, but not limited to: Progressing new tenancies Daily liaison with tenants, landlords and contractors dealing with questions, complaints and updates Appointment and monitoring of contractors Invoice authorisation for works carried out by contractors Carrying out property inspections and writing reports of outcomes and letters to landlords and tenants Updating the property management database as necessary Ensuring tenant / contractor / landlord compliance with statutory and contractual obligations Providing property management advice within area of expertise to landlords and tenants Organising gas safety certificates, electrical certificates and EPCs as necessary Organising quotes for repair / maintenance on behalf of landlords and overseeing works Contact Details: If you are interested in this role please contact Sally at Rayner Personnel on (phone number removed) and please send us a copy of your CV to (url removed) Please Note: Rayner Personnel Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search. We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.
May 01, 2024
Full time
Lettings Administrator / Lettings Progression - Epsom - Surrey £30,000PA Mon - Fri FT role - office based We are looking for an efficient and friendly Lettings Administrator / Lettings Progressior to join our clients lively, busy and energetic office in Epsom and become an integral part of the lettings team. Job Requirements Your duties will include, but not limited to: Progressing new tenancies Daily liaison with tenants, landlords and contractors dealing with questions, complaints and updates Appointment and monitoring of contractors Invoice authorisation for works carried out by contractors Carrying out property inspections and writing reports of outcomes and letters to landlords and tenants Updating the property management database as necessary Ensuring tenant / contractor / landlord compliance with statutory and contractual obligations Providing property management advice within area of expertise to landlords and tenants Organising gas safety certificates, electrical certificates and EPCs as necessary Organising quotes for repair / maintenance on behalf of landlords and overseeing works Contact Details: If you are interested in this role please contact Sally at Rayner Personnel on (phone number removed) and please send us a copy of your CV to (url removed) Please Note: Rayner Personnel Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search. We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.
Worth Recruiting Property Industry Recruitment BRANCH ADMINISTRATOR / PA Residential Estate Agency Location: Banstead, SM7 Salary: £25 - £30k Position: Permanent Full Time This is a very rare opportunity for an experienced Personal Assistant / Branch Administrator to join a top end Estate Agents based in Banstead. The ideal applicant will have a solid background as a personal assistant and administrator and preferential consideration will be given to candidates who have had previous experience within an Estate Agency office. You must have excellent communication skills both verbal and written, be computer literate in Microsoft office, have previous experience of Estate Agency software, have excellent organisation skills and be able to prioritise. You will be working in a fast-paced environment so you must be able to manage your time efficiently and stick to tight deadlines. You will also need to be personable, energetic and able to work as part of a successful busy team! Skills: The skills required for this Branch Administrator / PA role will include: Experience Personal Assistant Experienced administrator Estate Agency experience preferable Well organised and excellent attention to detail High level of customer service skills Good telephone manner and positive attitude Well presented, ambitious and self-motivated Ability to work as a part of team and use own initiative Knowledge of the local area helpful Thoroughly professional approach to Estate Agency The Company: Our client is an Independent Sales & Lettings Agency with a highly specialised Premium Brand that focuses on the top end of the market Benefits: With this Branch Administrator / PA role benefits include: Competitive salary Monday Friday Market Leading local company Contact Us: If you are interested in this role as a Branch Administrator / PA , please contact the Property Recruitment Team at Worth Recruiting and please send us a copy of your CV. Worth Recruiting Property Industry Recruitment provides a bespoke recruitment service to the Property Industry including roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services and Prop Tech. You are always welcome to call our office and talk, in complete confidence, to one of our recruitment experts. Call us today or visit our website: worthrecruiting.me. GDPR: Worth Recruiting are acting as a recruitment agency in relation to this position. By submitting your application, you are consenting to Worth Recruiting processing and storing your data for the purposes of your job search. Feedback: We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the Worth Recruiting team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future. Confidentiality: All communications with staff at Worth Recruiting are completely confidential. We will always want to have a conversation with you before we are able to submit your CV to our client. Quote: job WR38058 Branch Administrator / PA
May 01, 2024
Full time
Worth Recruiting Property Industry Recruitment BRANCH ADMINISTRATOR / PA Residential Estate Agency Location: Banstead, SM7 Salary: £25 - £30k Position: Permanent Full Time This is a very rare opportunity for an experienced Personal Assistant / Branch Administrator to join a top end Estate Agents based in Banstead. The ideal applicant will have a solid background as a personal assistant and administrator and preferential consideration will be given to candidates who have had previous experience within an Estate Agency office. You must have excellent communication skills both verbal and written, be computer literate in Microsoft office, have previous experience of Estate Agency software, have excellent organisation skills and be able to prioritise. You will be working in a fast-paced environment so you must be able to manage your time efficiently and stick to tight deadlines. You will also need to be personable, energetic and able to work as part of a successful busy team! Skills: The skills required for this Branch Administrator / PA role will include: Experience Personal Assistant Experienced administrator Estate Agency experience preferable Well organised and excellent attention to detail High level of customer service skills Good telephone manner and positive attitude Well presented, ambitious and self-motivated Ability to work as a part of team and use own initiative Knowledge of the local area helpful Thoroughly professional approach to Estate Agency The Company: Our client is an Independent Sales & Lettings Agency with a highly specialised Premium Brand that focuses on the top end of the market Benefits: With this Branch Administrator / PA role benefits include: Competitive salary Monday Friday Market Leading local company Contact Us: If you are interested in this role as a Branch Administrator / PA , please contact the Property Recruitment Team at Worth Recruiting and please send us a copy of your CV. Worth Recruiting Property Industry Recruitment provides a bespoke recruitment service to the Property Industry including roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services and Prop Tech. You are always welcome to call our office and talk, in complete confidence, to one of our recruitment experts. Call us today or visit our website: worthrecruiting.me. GDPR: Worth Recruiting are acting as a recruitment agency in relation to this position. By submitting your application, you are consenting to Worth Recruiting processing and storing your data for the purposes of your job search. Feedback: We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the Worth Recruiting team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future. Confidentiality: All communications with staff at Worth Recruiting are completely confidential. We will always want to have a conversation with you before we are able to submit your CV to our client. Quote: job WR38058 Branch Administrator / PA
Worth Recruiting Property Industry Recruitment RENEWALS ADMINISTRATOR (PART TIME) Residential Estate Agency Location: Chelmsford, CM2 Salary: £26k (pro rata) Position: Permanent Part Time Are you an efficient, competent and experienced Part Time Lettings Renewals Administrator? Would you like to join a highly successful Estate Agency and help support their busy lettings team based at their offices in Chelmsford, CM2? The ideal candidate for this opportunity will have current experience in renewals within the residential Lettings property sector, be full of enthusiasm, hardworking and driven with a keen desire to be successful. Primarily you will be responsible for all renewals and deposit returns and be confident working within a busy team as well as working on your own. Skills: The skills required for this Renewals Administrator (Part Time) role will include: Previous experience in Residential Lettings renewals Highly organised and possess high levels of administration ability Ability to develop and maintain relationships Excellent telephone manner Have superb organisational skills and be able to prioritise workload Be able to work under pressure and to tight deadlines Thoroughly professional approach to Estate Agency The Company: Our client is a highly professional independent Sales and Lettings Estate Agency, with an excellent reputation, a well-known brand, and offices in Essex. Benefits: With this Renewals Administrator (Part Time) role include: Competitive salary Part Time flexible working hours Excellent local reputation Great future career progression Contact Us: If you are interested in this role as a Renewals Administrator please contact the Property Recruitment Team at Worth Recruiting and please send us a copy of your CV. Worth Recruiting Property Industry Recruitment provides a bespoke recruitment service to the Property Industry including roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management and Financial Services. You are always welcome to call our office and talk, in complete confidence, to one of our recruitment experts. Call us today or visit our website: worthrecruiting.me. GDPR: Worth Recruiting are acting as a recruitment agency in relation to this position. By submitting your application, you are consenting to Worth Recruiting processing and storing your data for the purposes of your job search. Feedback: We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the Worth Recruiting team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future. Confidentiality: All communications with staff at Worth Recruiting are completely confidential. We will always want to have a conversation with you before we are able to submit your CV to our client. Quote: job WR 38059 Renewals Administrator
May 01, 2024
Full time
Worth Recruiting Property Industry Recruitment RENEWALS ADMINISTRATOR (PART TIME) Residential Estate Agency Location: Chelmsford, CM2 Salary: £26k (pro rata) Position: Permanent Part Time Are you an efficient, competent and experienced Part Time Lettings Renewals Administrator? Would you like to join a highly successful Estate Agency and help support their busy lettings team based at their offices in Chelmsford, CM2? The ideal candidate for this opportunity will have current experience in renewals within the residential Lettings property sector, be full of enthusiasm, hardworking and driven with a keen desire to be successful. Primarily you will be responsible for all renewals and deposit returns and be confident working within a busy team as well as working on your own. Skills: The skills required for this Renewals Administrator (Part Time) role will include: Previous experience in Residential Lettings renewals Highly organised and possess high levels of administration ability Ability to develop and maintain relationships Excellent telephone manner Have superb organisational skills and be able to prioritise workload Be able to work under pressure and to tight deadlines Thoroughly professional approach to Estate Agency The Company: Our client is a highly professional independent Sales and Lettings Estate Agency, with an excellent reputation, a well-known brand, and offices in Essex. Benefits: With this Renewals Administrator (Part Time) role include: Competitive salary Part Time flexible working hours Excellent local reputation Great future career progression Contact Us: If you are interested in this role as a Renewals Administrator please contact the Property Recruitment Team at Worth Recruiting and please send us a copy of your CV. Worth Recruiting Property Industry Recruitment provides a bespoke recruitment service to the Property Industry including roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management and Financial Services. You are always welcome to call our office and talk, in complete confidence, to one of our recruitment experts. Call us today or visit our website: worthrecruiting.me. GDPR: Worth Recruiting are acting as a recruitment agency in relation to this position. By submitting your application, you are consenting to Worth Recruiting processing and storing your data for the purposes of your job search. Feedback: We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the Worth Recruiting team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future. Confidentiality: All communications with staff at Worth Recruiting are completely confidential. We will always want to have a conversation with you before we are able to submit your CV to our client. Quote: job WR 38059 Renewals Administrator
Worth Recruiting Property Industry Recruitment LETTINGS PROGRESSOR Location: Epsom, Surrey Salary: £30k Position: Permanent Full Time Are you enthusiastic about lettings? Do you have a detailed knowledge of Lettings Processes, agreements and notices? An enthusiastic Letting Progression Advisor is needed for a highly respected Independent Estate agency based in Epsom office. The ideal candidate will have a solid background in administration in the Lettings Industry, be able to cope well under pressure, work to deadlines and deliver a first-class support service to the Lettings team, Landlords and Tenants. You will be responsible for all areas of the Lettings process from referencing tenants to releasing the keys to the tenants. You will be working in a fast-paced environment so you must be able to manage your time efficiently and stick to tight deadlines. You will also need to be personable, energetic and able to work as part of a successful busy team! The skills required for this Lettings Progressor role will include: Experience as a Lettings Administrator/ Progressor ARLA qualification desirable or willing to work towards it Well organised and excellent attention to detail High level of customer service skills Good telephone manner and positive attitude Well presented, ambitious and self-motivated Ability to work as a part of team and use own initiative Thoroughly professional approach to Estate Agency Live within a reasonable commuting distance The Company: Our client is a market leading local independent agency with a reputation for excellent customer service and for being the local expert when it comes to both Sales and Lettings. Benefits: Numerous benefits with this Lettings Progressor role include: 5 day working week Monday to Friday Competitive salary Working for a busy agency Contact Us: If you are interested in this role as a Lettings Progressor , please contact the Property Recruitment Team at Worth Recruiting and please send us a copy of your CV. Worth Recruiting Property Industry Recruitment provides a bespoke recruitment service to the Property Industry including roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management and Financial Services. You are always welcome to call our office and talk, in complete confidence, to one of our recruitment experts. Call us today or visit our website: worthrecruiting.me. GDPR: Worth Recruiting are acting as a recruitment agency in relation to this position. By submitting your application, you are consenting to Worth Recruiting processing and storing your data for the purposes of your job search. Feedback: We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the Worth Recruiting team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future. Confidentiality: All communications with staff at Worth Recruiting are completely confidential. We will always want to have a conversation with you before we are able to submit your CV to our client. Quote: job WR38061 Lettings Progressor
May 01, 2024
Full time
Worth Recruiting Property Industry Recruitment LETTINGS PROGRESSOR Location: Epsom, Surrey Salary: £30k Position: Permanent Full Time Are you enthusiastic about lettings? Do you have a detailed knowledge of Lettings Processes, agreements and notices? An enthusiastic Letting Progression Advisor is needed for a highly respected Independent Estate agency based in Epsom office. The ideal candidate will have a solid background in administration in the Lettings Industry, be able to cope well under pressure, work to deadlines and deliver a first-class support service to the Lettings team, Landlords and Tenants. You will be responsible for all areas of the Lettings process from referencing tenants to releasing the keys to the tenants. You will be working in a fast-paced environment so you must be able to manage your time efficiently and stick to tight deadlines. You will also need to be personable, energetic and able to work as part of a successful busy team! The skills required for this Lettings Progressor role will include: Experience as a Lettings Administrator/ Progressor ARLA qualification desirable or willing to work towards it Well organised and excellent attention to detail High level of customer service skills Good telephone manner and positive attitude Well presented, ambitious and self-motivated Ability to work as a part of team and use own initiative Thoroughly professional approach to Estate Agency Live within a reasonable commuting distance The Company: Our client is a market leading local independent agency with a reputation for excellent customer service and for being the local expert when it comes to both Sales and Lettings. Benefits: Numerous benefits with this Lettings Progressor role include: 5 day working week Monday to Friday Competitive salary Working for a busy agency Contact Us: If you are interested in this role as a Lettings Progressor , please contact the Property Recruitment Team at Worth Recruiting and please send us a copy of your CV. Worth Recruiting Property Industry Recruitment provides a bespoke recruitment service to the Property Industry including roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management and Financial Services. You are always welcome to call our office and talk, in complete confidence, to one of our recruitment experts. Call us today or visit our website: worthrecruiting.me. GDPR: Worth Recruiting are acting as a recruitment agency in relation to this position. By submitting your application, you are consenting to Worth Recruiting processing and storing your data for the purposes of your job search. Feedback: We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the Worth Recruiting team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future. Confidentiality: All communications with staff at Worth Recruiting are completely confidential. We will always want to have a conversation with you before we are able to submit your CV to our client. Quote: job WR38061 Lettings Progressor
Worth Recruiting Property Industry Recruitment LETTINGS PROGRESSOR Residential Estate Agency Location: Chelmsford, CM2 Salary: OTE £28j Position: Permanent Full Time Do you have experience in the Residential Lettings Sector; and in particular in Lettings Progression? A very highly regarded Independent Estate Agency with offices in the Essex area are now seeking a highly motivated Lettings Progressor to join the Chelmsford branch to support their busy Lettings Department. The purpose of this role is to manage the move in s : You will be responsible from the point of the Landlord accepting an offer to handing over the key on the day of move in. The ideal candidate will have experience in Lettings Administration, you will be able to work in a pressurised environment, work to tight deadlines and be able to multitask efficiently. The role is Monday to Friday and carries a competitive salary. Skills: The skills required for this Lettings Progressor role will include: Previous experience as a Lettings Progressor or Lettings Administrator Well organised and excellent attention to detail High level of customer service skills Good telephone manner and positive attitude Well presented, ambitious and self-motivated Ability to work as a part of team and use own initiative Computer literate Knowledge of the local area helpful Full UK driving license and car owner Thoroughly professional approach to Estate Agency The Company: Our client is a highly professional independent Sales and Lettings Estate Agency, with an excellent reputation, a well-known brand, and offices in Essex. Benefits: With this Lettings Progressor role include: Career progression opportunity Market Leading local company Contact Us: If you are interested in this role as a Lettings Progressor please contact the Property Recruitment Team at Worth Recruiting and please send us a copy of your CV. Worth Recruiting Property Industry Recruitment provides a bespoke recruitment service to the Property Industry including roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management and Financial Services. You are always welcome to call our office and talk, in complete confidence, to one of our recruitment experts. Call us today or visit our website: worthrecruiting.me. GDPR: Worth Recruiting are acting as a recruitment agency in relation to this position. By submitting your application, you are consenting to Worth Recruiting processing and storing your data for the purposes of your job search. Feedback: We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the Worth Recruiting team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future. Confidentiality: All communications with staff at Worth Recruiting are completely confidential. We will always want to have a conversation with you before we are able to submit your CV to our client. Quote: job WR 38060 Lettings Progressor
May 01, 2024
Full time
Worth Recruiting Property Industry Recruitment LETTINGS PROGRESSOR Residential Estate Agency Location: Chelmsford, CM2 Salary: OTE £28j Position: Permanent Full Time Do you have experience in the Residential Lettings Sector; and in particular in Lettings Progression? A very highly regarded Independent Estate Agency with offices in the Essex area are now seeking a highly motivated Lettings Progressor to join the Chelmsford branch to support their busy Lettings Department. The purpose of this role is to manage the move in s : You will be responsible from the point of the Landlord accepting an offer to handing over the key on the day of move in. The ideal candidate will have experience in Lettings Administration, you will be able to work in a pressurised environment, work to tight deadlines and be able to multitask efficiently. The role is Monday to Friday and carries a competitive salary. Skills: The skills required for this Lettings Progressor role will include: Previous experience as a Lettings Progressor or Lettings Administrator Well organised and excellent attention to detail High level of customer service skills Good telephone manner and positive attitude Well presented, ambitious and self-motivated Ability to work as a part of team and use own initiative Computer literate Knowledge of the local area helpful Full UK driving license and car owner Thoroughly professional approach to Estate Agency The Company: Our client is a highly professional independent Sales and Lettings Estate Agency, with an excellent reputation, a well-known brand, and offices in Essex. Benefits: With this Lettings Progressor role include: Career progression opportunity Market Leading local company Contact Us: If you are interested in this role as a Lettings Progressor please contact the Property Recruitment Team at Worth Recruiting and please send us a copy of your CV. Worth Recruiting Property Industry Recruitment provides a bespoke recruitment service to the Property Industry including roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management and Financial Services. You are always welcome to call our office and talk, in complete confidence, to one of our recruitment experts. Call us today or visit our website: worthrecruiting.me. GDPR: Worth Recruiting are acting as a recruitment agency in relation to this position. By submitting your application, you are consenting to Worth Recruiting processing and storing your data for the purposes of your job search. Feedback: We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the Worth Recruiting team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future. Confidentiality: All communications with staff at Worth Recruiting are completely confidential. We will always want to have a conversation with you before we are able to submit your CV to our client. Quote: job WR 38060 Lettings Progressor
Worth Recruiting Property Industry Recruitment RESIDENTIAL PROPERTY MANAGER / LETTINGS ADMINISTRATOR Location: Greenwich, SE10 Salary: £30k Position: Permanent Full Time An opportunity has arisen for an experienced and proficient Property Manager / Lettings Administrator, to join a strong local independent Lettings agent based in Greenwich, SE10. The ideal candidate must have previous experience within the Residential Property Management and /or Lettings Administration sector and be able to work to deadlines and under pressure. The perfect candidate will be highly organised, personable and possess excellent customer service skills. You will enjoy on the spot problem solving and be capable of building excellent working relationships with Tenants, Landlords and contractors as well as the rest of the Lettings team. In return, the company is offering a highly competitive salary negotiable, depending on experience. Skills: The skills required for this experienced Residential Property Manager / Lettings Administrator role will include: Previous experience in Property Management Previous experience in Lettings Administration Good understanding of Lettings and Property Management procedures Demonstrate a professional approach to customer service Ability to develop and maintain relationships Excellent telephone manner Have superb organisational skills and be able to prioritise workload Be able to work under pressure and to tight deadlines The Company: Our client is a successful professional property company with offices in Croydon & South East London. They have a well-known, successful brand and are regarded as an excellent firm to work for. Benefits: With this Residential Property Manager / Lettings Administrator role include: Monday Friday Well known professional local brand Excellent career opportunities Contact Us: If you are interested in this role as a Property Manager / Lettings Administrator, please contact the Property Recruitment Team at Worth Recruiting and please send us a copy of your CV. Worth Recruiting Property Industry Recruitment provides a bespoke recruitment service to the Property Industry including roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management and Financial Services. You are always welcome to call our office and talk, in complete confidence, to one of our recruitment experts. Call us today or visit our website: worthrecruiting.me. Please Note: Worth Recruiting are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Worth Recruiting processing and storing your data only for the purposes of your job search. Feedback: We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the Worth Recruiting team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future. Confidentiality: All communications with staff at Worth Recruiting are completely confidential. We will always want to have a conversation with you before we are able to submit your CV to our client. Quote: job WR37708 Property Manager / Lettings Administrator
May 01, 2024
Full time
Worth Recruiting Property Industry Recruitment RESIDENTIAL PROPERTY MANAGER / LETTINGS ADMINISTRATOR Location: Greenwich, SE10 Salary: £30k Position: Permanent Full Time An opportunity has arisen for an experienced and proficient Property Manager / Lettings Administrator, to join a strong local independent Lettings agent based in Greenwich, SE10. The ideal candidate must have previous experience within the Residential Property Management and /or Lettings Administration sector and be able to work to deadlines and under pressure. The perfect candidate will be highly organised, personable and possess excellent customer service skills. You will enjoy on the spot problem solving and be capable of building excellent working relationships with Tenants, Landlords and contractors as well as the rest of the Lettings team. In return, the company is offering a highly competitive salary negotiable, depending on experience. Skills: The skills required for this experienced Residential Property Manager / Lettings Administrator role will include: Previous experience in Property Management Previous experience in Lettings Administration Good understanding of Lettings and Property Management procedures Demonstrate a professional approach to customer service Ability to develop and maintain relationships Excellent telephone manner Have superb organisational skills and be able to prioritise workload Be able to work under pressure and to tight deadlines The Company: Our client is a successful professional property company with offices in Croydon & South East London. They have a well-known, successful brand and are regarded as an excellent firm to work for. Benefits: With this Residential Property Manager / Lettings Administrator role include: Monday Friday Well known professional local brand Excellent career opportunities Contact Us: If you are interested in this role as a Property Manager / Lettings Administrator, please contact the Property Recruitment Team at Worth Recruiting and please send us a copy of your CV. Worth Recruiting Property Industry Recruitment provides a bespoke recruitment service to the Property Industry including roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management and Financial Services. You are always welcome to call our office and talk, in complete confidence, to one of our recruitment experts. Call us today or visit our website: worthrecruiting.me. Please Note: Worth Recruiting are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Worth Recruiting processing and storing your data only for the purposes of your job search. Feedback: We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the Worth Recruiting team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future. Confidentiality: All communications with staff at Worth Recruiting are completely confidential. We will always want to have a conversation with you before we are able to submit your CV to our client. Quote: job WR37708 Property Manager / Lettings Administrator
Part Time Lettings Administrator 24 Hours Per Week Permanent & Hybrid Devizes 16,000 for 24 Hour Week Do you have previous experience within Lettings? Interested in a part time role, working 24 hours across 5 days? Our client is a well established and dynamic business with a proud company culture. They are now looking to recruit a Lettings Administrator on a part time basis to process all payments received into the Lettings bank account. This is to be carried out on a daily basis. Below is an outline of the specific tasks and duties that you will be expected to perform;- Allocate payments ensuring they are correctly recorded. At the end of each day put payments through the bank, this will included landlord payments, supplier payments, agency fees and any refunds of monies. Regular reconciliation of bank each month. Keep deposit records reconciled through the separate accounts . Collect Tax from rent payments for overseas landlords unless they have exemption from HMRC. Final annual report produced for HMRC and certificates to be issued to each landlord showing income and tax deducted. Produce period statements if requested. Answer emails efficiently, this will include: Instructions to release deposits. Invoicing for signups such as charges to landlord or other expenses incurred for new tenancy. Queries on account status of landlords, tenants and suppliers. Requests for calculations of part rents. Applicable charges to be added. Queries that may come in from Landlords. Qualifications/Skills/Education/Experience;- Previous Lettings experience a great advantage. Strong verbal and written communication skills. Responsive, empathetic and proactive, being able to resolve issues promptly. Robust organisational skills for managing tasks efficiently and maintaining records. Accuracy and compliance. Attention to detail. Financial management skills. Professionalism, integrity and ethical conduct.
May 01, 2024
Full time
Part Time Lettings Administrator 24 Hours Per Week Permanent & Hybrid Devizes 16,000 for 24 Hour Week Do you have previous experience within Lettings? Interested in a part time role, working 24 hours across 5 days? Our client is a well established and dynamic business with a proud company culture. They are now looking to recruit a Lettings Administrator on a part time basis to process all payments received into the Lettings bank account. This is to be carried out on a daily basis. Below is an outline of the specific tasks and duties that you will be expected to perform;- Allocate payments ensuring they are correctly recorded. At the end of each day put payments through the bank, this will included landlord payments, supplier payments, agency fees and any refunds of monies. Regular reconciliation of bank each month. Keep deposit records reconciled through the separate accounts . Collect Tax from rent payments for overseas landlords unless they have exemption from HMRC. Final annual report produced for HMRC and certificates to be issued to each landlord showing income and tax deducted. Produce period statements if requested. Answer emails efficiently, this will include: Instructions to release deposits. Invoicing for signups such as charges to landlord or other expenses incurred for new tenancy. Queries on account status of landlords, tenants and suppliers. Requests for calculations of part rents. Applicable charges to be added. Queries that may come in from Landlords. Qualifications/Skills/Education/Experience;- Previous Lettings experience a great advantage. Strong verbal and written communication skills. Responsive, empathetic and proactive, being able to resolve issues promptly. Robust organisational skills for managing tasks efficiently and maintaining records. Accuracy and compliance. Attention to detail. Financial management skills. Professionalism, integrity and ethical conduct.
Worth Recruiting Property Industry Recruitment PROPERTY SURVEYOR / BLOCK PROPERTY MANAGER Location: Eastbourne, BN21 Salary: £35k Position: Permanent Full Time A highly respected Property Management Company with offices in Eastbourne is seeking an additional member of their Building Surveying team to deal with the maintenance of blocks of flats. This is an important role within the organisation dealing with both defects analysis and contract administration for a group of properties within their residential portfolio. Experience in the field of building defects analysis and contract administration is essential and experience in dealing with the maintenance of blocks of flats would be an advantage. You must have excellent customer service and communication skills as you will be liaising with clients, leaseholders and contractors on a regular basis. Your duties will include, but are not limited to, inspecting properties, analysing and diagnosing building defects and arranging repairs. Specifying and tendering such work as exterior redecoration and repair contracts, for example and acting as contractor administrator throughout the period of the works. Attendance at client meetings also forms part of the role to report on building maintenance issues. The ideal candidate could come from a variety of building maintenance backgrounds and past experience in property management, whilst an advantage, is not essential for this role. Skills: The skills required for this Property Surveyor / Block Property Manager role will include: Experience in building defects analysis Experience in the preparation of specifications and the tendering process and contract administration An understanding of health and safety legislation and requirements High level of customer service skills Ability to prioritise workload A team player as there is a requirement to work closely with colleagues within the surveying and other departments of the practice Positive, professional and customer focused with an ability to build good client relationships Willing to keep up to date with training and relevant legislation Have a full UK driving licence and car owner The Company: Our client is a long established, leading, independent Property Company that has built an excellent reputation in the area and prides themselves on their values and outstanding customer service they provide to their clients. Benefits: With this Block Property Manager role include: Competitive salary Excellent local reputation Great future career progression Superb support network Contact Us: If you are interested in this role as a Property Surveyor / Block Property Manager please contact the Property Recruitment Team at Worth Recruiting and please send us a copy of your CV. Worth Recruiting Property Industry Recruitment provides a bespoke recruitment service to the Property Industry including roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management and Financial Services. You are always welcome to call our office and talk, in complete confidence, to one of our recruitment experts. Call us today or visit our website: worthrecruiting.me. Please Note: Worth Recruiting are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Worth Recruiting processing and storing your data only for the purposes of your job search. Feedback: We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the Worth Recruiting team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future. Confidentiality: All communications with staff at Worth Recruiting are completely confidential. We will always want to have a conversation with you before we are able to submit your CV to our client. Quote: job WR37485 Property Surveyor / Block Property Manager
May 01, 2024
Full time
Worth Recruiting Property Industry Recruitment PROPERTY SURVEYOR / BLOCK PROPERTY MANAGER Location: Eastbourne, BN21 Salary: £35k Position: Permanent Full Time A highly respected Property Management Company with offices in Eastbourne is seeking an additional member of their Building Surveying team to deal with the maintenance of blocks of flats. This is an important role within the organisation dealing with both defects analysis and contract administration for a group of properties within their residential portfolio. Experience in the field of building defects analysis and contract administration is essential and experience in dealing with the maintenance of blocks of flats would be an advantage. You must have excellent customer service and communication skills as you will be liaising with clients, leaseholders and contractors on a regular basis. Your duties will include, but are not limited to, inspecting properties, analysing and diagnosing building defects and arranging repairs. Specifying and tendering such work as exterior redecoration and repair contracts, for example and acting as contractor administrator throughout the period of the works. Attendance at client meetings also forms part of the role to report on building maintenance issues. The ideal candidate could come from a variety of building maintenance backgrounds and past experience in property management, whilst an advantage, is not essential for this role. Skills: The skills required for this Property Surveyor / Block Property Manager role will include: Experience in building defects analysis Experience in the preparation of specifications and the tendering process and contract administration An understanding of health and safety legislation and requirements High level of customer service skills Ability to prioritise workload A team player as there is a requirement to work closely with colleagues within the surveying and other departments of the practice Positive, professional and customer focused with an ability to build good client relationships Willing to keep up to date with training and relevant legislation Have a full UK driving licence and car owner The Company: Our client is a long established, leading, independent Property Company that has built an excellent reputation in the area and prides themselves on their values and outstanding customer service they provide to their clients. Benefits: With this Block Property Manager role include: Competitive salary Excellent local reputation Great future career progression Superb support network Contact Us: If you are interested in this role as a Property Surveyor / Block Property Manager please contact the Property Recruitment Team at Worth Recruiting and please send us a copy of your CV. Worth Recruiting Property Industry Recruitment provides a bespoke recruitment service to the Property Industry including roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management and Financial Services. You are always welcome to call our office and talk, in complete confidence, to one of our recruitment experts. Call us today or visit our website: worthrecruiting.me. Please Note: Worth Recruiting are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Worth Recruiting processing and storing your data only for the purposes of your job search. Feedback: We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the Worth Recruiting team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future. Confidentiality: All communications with staff at Worth Recruiting are completely confidential. We will always want to have a conversation with you before we are able to submit your CV to our client. Quote: job WR37485 Property Surveyor / Block Property Manager
Property Maintenance Co-ordinator - Canterbury Office based role - Monday - Friday £25,000 - £27,000 DOE We are looking to recruit for our client a Maintenance Co-ordinator for a Residential Lettings and Property Management company. The role works in conjunction with the Property Manager and Administrator looking after the maintenance of managed properties in the Private Rented Sector (PRS) This is a full-time on-site role for an organised, process driven person who enjoys a high volume of work. The Maintenance co-ordinator is responsible for responding to maintenance requests, providing excellent customer service to tenants and property owners, and coordinating with contractors for property repairs and updates. Property experience is preferred but not essential, but an understanding of the property industry will be advantageous. The ideal candidate will possess: Excellent organisational and time management skills Strong written and verbal communication skills Ability to work independently and in a team environment Solid problem-solving skills Attention to detail and accuracy Understanding of property management and lease agreements Knowledge of relevant legislation for landlords and tenant Contact Details: If you are interested in this role please contact Sally at Rayner Personnel on (phone number removed) and please send us a copy of your CV to (url removed) Please Note: Rayner Personnel Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search. We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.
May 01, 2024
Full time
Property Maintenance Co-ordinator - Canterbury Office based role - Monday - Friday £25,000 - £27,000 DOE We are looking to recruit for our client a Maintenance Co-ordinator for a Residential Lettings and Property Management company. The role works in conjunction with the Property Manager and Administrator looking after the maintenance of managed properties in the Private Rented Sector (PRS) This is a full-time on-site role for an organised, process driven person who enjoys a high volume of work. The Maintenance co-ordinator is responsible for responding to maintenance requests, providing excellent customer service to tenants and property owners, and coordinating with contractors for property repairs and updates. Property experience is preferred but not essential, but an understanding of the property industry will be advantageous. The ideal candidate will possess: Excellent organisational and time management skills Strong written and verbal communication skills Ability to work independently and in a team environment Solid problem-solving skills Attention to detail and accuracy Understanding of property management and lease agreements Knowledge of relevant legislation for landlords and tenant Contact Details: If you are interested in this role please contact Sally at Rayner Personnel on (phone number removed) and please send us a copy of your CV to (url removed) Please Note: Rayner Personnel Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search. We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.
Property Administration: Property Management Firm A nationwide property investment management firm are looking for a meticulous and detailed administrator to join their welcoming and friendly offices in Croydon. The right candidate will bring organised and supportive administration skills to the residential property team, collaborating with the management team to ensure the administration process is run smoothLy and records are up to date. Applying for this role will give the candidate a good chance to develop their career in the property industry, gaining good experience, working for one of the UKs largest property management investment companies. They provide fantastic holiday benefits and more including early Friday finishes. They are ever growing and have a fantastic office culture; we encourage those with the required experience to apply below. Job Description Position: Property Administrator (Tenancy) Location: Area Office Reports to: Area Manager RESPONSIBILITIES & DUTIES To assist the Property Manager (Tenancy) with the efficient and effective management of the property portfolio comprising of AST, statutory periodic, regulated, and assured tenancies, with the overriding aim of reducing/ minimising void periods, maximising rental income and developing good Landlord and Tenant relationships, to include but not limited to the following tasks: TENANCY MANAGEMENT Assist with the following tasks, as directed by the Residential Management Executive, Team Leader (Tenancy) or Property Manager (Tenancy) Instructing Agents to appraise properties and provide their recommendations in respect of void/ refurbishment works. Collating documents for the Property Manager s review to ensure all statutory obligations, in respect of residential lettings, are adhered to at all times (e.g. EPC . Prepare Heads of Terms/ AST Instructions Forms and Instruct solicitors to draft tenancy agreements Notifying Rent Records Department of any tenancy variations e.g. tenancy ending, renewal, new letting, rent re-registration etc. Maintaining Property Records in accordance with the Group s policies and procedures Co-ordinating the Inventory / Schedule of Condition Check-in with the incoming Tenant and Inventory Company, as directed by the Property Manager. Arranging the pre-tenancy safety checks e.g. electrical and water, as directed by the Property Manager. collating comparative quotes for dilapidations and deposit disputes within statutory timeframes o preparing and managing insurance claims Undertaking vacant unit inspections in accordance with the Group s policies and procedures. Managing utilities supplies (gas, electricity and water) during the end of tenancy/ new letting process in accordance with the Group s procedures. Day to day maintenance issues Raising purchase orders Co-ordinating annual and periodic tests/ inspections (e.g. CP12, PAT tests, Electrical Inspection Condition Reports, Water sampling) o Co-ordinating Renewal Inspections o Rent Reviews and Registrations of Fair Rents o Collection of rent arrears Answering queries from Internal/ External Auditors, Senior Management on behalf of the Board. GENERAL DUTIES Keep the Property Manager informed of the progress of any given task and be confident to request support and assistance where necessary. Promptly and confidently receive, handle and respond to telephone calls, taking messages and relaying these to the relevant person where necessary. Liaise with tenants through general correspondence, emails, letters, newsletters, circulars Tenant Handbooks etc. in a prompt and professional manner. Liaising with other departments within the business (e.g. Insurance, Finance, Rent & Records) to deal with enquiries/ fulfil tasks Liaise with external consultants and service providers e.g. Electricians, Gas Safe Engineers, Utility provider (SSE) Utilise the Group s Property Management Information Systems (HORIZON, PropertyPlus) in order to undertake any of the above tasks To carry out any other tasks, as directed by the Management Team, that is within the capabilities of the job holder. SKILLS & EXPERIENCE A desire to: Gain a good understanding of the various types of interest/ tenures that the Group hold and its obligations in respect of each (Freehold, Head lease, Lessee, Leaseback, Tenant) o Gain an awareness of HMOs to ensure that these are not created. Gain an awareness of Local Authority PRS Licencing Schemes to ensure these are adhered to. Gain and understanding of Landlord and Tenant legislation, H&S legislation, RICS and ARLA guidelines and other best practices applicable to residential property management. Endeavour to remain informed of new relevant legislation and best practice guidelines. Excellent verbal communication skills Excellent written communication skills Excellent organisational and time management skills, Ability to multi-task and work well under pressure Good IT skills and proficient in Outlook, MS Word, Excel, Knowledge of HORIZON/ QUBE an advantage. Good team player A commitment to providing high levels of service at all times. ENTRY Minimum 1 years experience in a similar role Minimum 5 GCSE grades A-C HOURS & ENVIRONMENT Office Hours 9.15am to 5.30pm, Monday to Friday. (earlier finish on Fridays) Primarily based at the Area Office but may be required to visit other office locations. Required to travel to sites on occasion Holiday entitlement 20 days per annum plus Bank Holidays plus additional paid holidays (10-14 days each year)
May 01, 2024
Full time
Property Administration: Property Management Firm A nationwide property investment management firm are looking for a meticulous and detailed administrator to join their welcoming and friendly offices in Croydon. The right candidate will bring organised and supportive administration skills to the residential property team, collaborating with the management team to ensure the administration process is run smoothLy and records are up to date. Applying for this role will give the candidate a good chance to develop their career in the property industry, gaining good experience, working for one of the UKs largest property management investment companies. They provide fantastic holiday benefits and more including early Friday finishes. They are ever growing and have a fantastic office culture; we encourage those with the required experience to apply below. Job Description Position: Property Administrator (Tenancy) Location: Area Office Reports to: Area Manager RESPONSIBILITIES & DUTIES To assist the Property Manager (Tenancy) with the efficient and effective management of the property portfolio comprising of AST, statutory periodic, regulated, and assured tenancies, with the overriding aim of reducing/ minimising void periods, maximising rental income and developing good Landlord and Tenant relationships, to include but not limited to the following tasks: TENANCY MANAGEMENT Assist with the following tasks, as directed by the Residential Management Executive, Team Leader (Tenancy) or Property Manager (Tenancy) Instructing Agents to appraise properties and provide their recommendations in respect of void/ refurbishment works. Collating documents for the Property Manager s review to ensure all statutory obligations, in respect of residential lettings, are adhered to at all times (e.g. EPC . Prepare Heads of Terms/ AST Instructions Forms and Instruct solicitors to draft tenancy agreements Notifying Rent Records Department of any tenancy variations e.g. tenancy ending, renewal, new letting, rent re-registration etc. Maintaining Property Records in accordance with the Group s policies and procedures Co-ordinating the Inventory / Schedule of Condition Check-in with the incoming Tenant and Inventory Company, as directed by the Property Manager. Arranging the pre-tenancy safety checks e.g. electrical and water, as directed by the Property Manager. collating comparative quotes for dilapidations and deposit disputes within statutory timeframes o preparing and managing insurance claims Undertaking vacant unit inspections in accordance with the Group s policies and procedures. Managing utilities supplies (gas, electricity and water) during the end of tenancy/ new letting process in accordance with the Group s procedures. Day to day maintenance issues Raising purchase orders Co-ordinating annual and periodic tests/ inspections (e.g. CP12, PAT tests, Electrical Inspection Condition Reports, Water sampling) o Co-ordinating Renewal Inspections o Rent Reviews and Registrations of Fair Rents o Collection of rent arrears Answering queries from Internal/ External Auditors, Senior Management on behalf of the Board. GENERAL DUTIES Keep the Property Manager informed of the progress of any given task and be confident to request support and assistance where necessary. Promptly and confidently receive, handle and respond to telephone calls, taking messages and relaying these to the relevant person where necessary. Liaise with tenants through general correspondence, emails, letters, newsletters, circulars Tenant Handbooks etc. in a prompt and professional manner. Liaising with other departments within the business (e.g. Insurance, Finance, Rent & Records) to deal with enquiries/ fulfil tasks Liaise with external consultants and service providers e.g. Electricians, Gas Safe Engineers, Utility provider (SSE) Utilise the Group s Property Management Information Systems (HORIZON, PropertyPlus) in order to undertake any of the above tasks To carry out any other tasks, as directed by the Management Team, that is within the capabilities of the job holder. SKILLS & EXPERIENCE A desire to: Gain a good understanding of the various types of interest/ tenures that the Group hold and its obligations in respect of each (Freehold, Head lease, Lessee, Leaseback, Tenant) o Gain an awareness of HMOs to ensure that these are not created. Gain an awareness of Local Authority PRS Licencing Schemes to ensure these are adhered to. Gain and understanding of Landlord and Tenant legislation, H&S legislation, RICS and ARLA guidelines and other best practices applicable to residential property management. Endeavour to remain informed of new relevant legislation and best practice guidelines. Excellent verbal communication skills Excellent written communication skills Excellent organisational and time management skills, Ability to multi-task and work well under pressure Good IT skills and proficient in Outlook, MS Word, Excel, Knowledge of HORIZON/ QUBE an advantage. Good team player A commitment to providing high levels of service at all times. ENTRY Minimum 1 years experience in a similar role Minimum 5 GCSE grades A-C HOURS & ENVIRONMENT Office Hours 9.15am to 5.30pm, Monday to Friday. (earlier finish on Fridays) Primarily based at the Area Office but may be required to visit other office locations. Required to travel to sites on occasion Holiday entitlement 20 days per annum plus Bank Holidays plus additional paid holidays (10-14 days each year)
Job Description Customer Service Advisor (Property Coordinator) Are you looking to start or progress your career in the property the industry?Are you a strong administrator with excellent customer service skills? If so, we want to hear from you! Role - Customer Service Advisor Location - SouthamptonSalary - £23,100Days & Hours - Mon - Fri, 08:45am - 5:30pm (1 hour break) + 1 Sat per month, 9am - 1pm.Employment Type - Full-time, permanent, office-based Connells Group has recently acquired Countrywide securing our place as the UK's largest property services group. Our Property Managers play a pivotal role in ensuring that our customers and clients receive the service they deserve throughout their time with us; so we re on the lookout for those with great communication and relationshipskills and a passion for property! The role of a Customer Service Advisor: You will be fully managing your own portfolio of properties across any of our 60 brands, acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy. Your duties may include: Managing repairs and maintenance Dealing with tenant arrears Negotiating end of tenancy deposits Complying with gas audits Having a competent lettings legislation knowledge to help and support where necessary - full training is provided Skills and attributes of a Customer Service Advisor: Previous experience in an administrative role - essential Influencing and negotiation skills Professional communication skills Rapport building skills Confidence both conversationally and in writing Excellent decision making capabilities Our tenants, landlords and branch colleagues rely on our property managers as subject matter experts and to act efficiently and calmly when dealing with their properties - Full training, support and guidance will be provided as well as access to an industry tech qualification. What you get in return for a career as a Customer Service Advisor with Countrywide: 23 days annual leave increasing with length of service Pension scheme Full training, support and guidance Excellent career progression opportunities throughout the business Outstanding discounts across retail, entertainment, travel and health Free on-site parking Casual dress Wellness benefits, we are part of the wellness charity - MIND, the fight for mental health Why join us as a Customer Service Advisor? At Countrywide , our passion for property and strong focus on people sets us apart. We don t see buying, selling, renting and letting as processes - for us, they re all about important, life-changing moments. Which is why we empower our people to create exceptional experiences. The size and scale of our business will open up huge opportunities for you, whether you want to broaden your skills by taking on a different role or progress upwards to take on more and more responsibility. Meanwhile, the fact that we re always highly responsive to change makes this an incredibly exciting and inspiring place to develop your career. Kickstart your career at Countrywide today! CC00413
May 01, 2024
Full time
Job Description Customer Service Advisor (Property Coordinator) Are you looking to start or progress your career in the property the industry?Are you a strong administrator with excellent customer service skills? If so, we want to hear from you! Role - Customer Service Advisor Location - SouthamptonSalary - £23,100Days & Hours - Mon - Fri, 08:45am - 5:30pm (1 hour break) + 1 Sat per month, 9am - 1pm.Employment Type - Full-time, permanent, office-based Connells Group has recently acquired Countrywide securing our place as the UK's largest property services group. Our Property Managers play a pivotal role in ensuring that our customers and clients receive the service they deserve throughout their time with us; so we re on the lookout for those with great communication and relationshipskills and a passion for property! The role of a Customer Service Advisor: You will be fully managing your own portfolio of properties across any of our 60 brands, acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy. Your duties may include: Managing repairs and maintenance Dealing with tenant arrears Negotiating end of tenancy deposits Complying with gas audits Having a competent lettings legislation knowledge to help and support where necessary - full training is provided Skills and attributes of a Customer Service Advisor: Previous experience in an administrative role - essential Influencing and negotiation skills Professional communication skills Rapport building skills Confidence both conversationally and in writing Excellent decision making capabilities Our tenants, landlords and branch colleagues rely on our property managers as subject matter experts and to act efficiently and calmly when dealing with their properties - Full training, support and guidance will be provided as well as access to an industry tech qualification. What you get in return for a career as a Customer Service Advisor with Countrywide: 23 days annual leave increasing with length of service Pension scheme Full training, support and guidance Excellent career progression opportunities throughout the business Outstanding discounts across retail, entertainment, travel and health Free on-site parking Casual dress Wellness benefits, we are part of the wellness charity - MIND, the fight for mental health Why join us as a Customer Service Advisor? At Countrywide , our passion for property and strong focus on people sets us apart. We don t see buying, selling, renting and letting as processes - for us, they re all about important, life-changing moments. Which is why we empower our people to create exceptional experiences. The size and scale of our business will open up huge opportunities for you, whether you want to broaden your skills by taking on a different role or progress upwards to take on more and more responsibility. Meanwhile, the fact that we re always highly responsive to change makes this an incredibly exciting and inspiring place to develop your career. Kickstart your career at Countrywide today! CC00413
Job Description We're looking for a Renewals Coordinator to complement our fantastic team in our Lettings Support Centre in Norwich. You will provide tenancy administration support services to branches, landlords and tenants.What's in it for you as our Renewals Coordinator: OTE up to £23,000 - £25,000 Industry leading training and development Opportunities for career progression Collaborative, rewarding and fun environment Team incentives Gain valuable on-the-job training and experience in the property industry 24/7 AIG Smart Health (including virtual GP) coverage for you and your family Key responsibilities of our Administrator - Renewals Liaising with landlords, tenants, branches Ensure the smooth transition throughout the renewal process Obtaining instructions from landlords before the end of the tenancy Preparing new tenancy agreements Administering periodic tenancies Chasing in unsigned tenancy agreements Sending notification to our accounts team Skills and experience required to be a successful Administrator - Renewals Customer Service and administration skills Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
May 01, 2024
Full time
Job Description We're looking for a Renewals Coordinator to complement our fantastic team in our Lettings Support Centre in Norwich. You will provide tenancy administration support services to branches, landlords and tenants.What's in it for you as our Renewals Coordinator: OTE up to £23,000 - £25,000 Industry leading training and development Opportunities for career progression Collaborative, rewarding and fun environment Team incentives Gain valuable on-the-job training and experience in the property industry 24/7 AIG Smart Health (including virtual GP) coverage for you and your family Key responsibilities of our Administrator - Renewals Liaising with landlords, tenants, branches Ensure the smooth transition throughout the renewal process Obtaining instructions from landlords before the end of the tenancy Preparing new tenancy agreements Administering periodic tenancies Chasing in unsigned tenancy agreements Sending notification to our accounts team Skills and experience required to be a successful Administrator - Renewals Customer Service and administration skills Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Job Description Salary - £23,150 per annumLocation - BromleyDays & Hours - Mon - Fri, 8:45am - 5:30pm (1 hour lunch) + 1 Sat in every 4, 9am - 1pmEmployment Type - Full-time, permanent We are looking for an ENERGETIC and ENTHUSIASTIC customer service specialist, who either has a background within property, or looking to embark within the industry.Our Property Administrators play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve, throughout their time with us. So, we re on the lookout for people with great communication and relationship skills and a passion for delivering a quality customer service! The role of a Property Administrator: As a Property Administrator you will be fully managing your own portfolio of properties across any of our 60 brands, building relationships with your internal colleagues and a portfolio of customers and acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy.Providing a first-class service to our customers is at the heart of your role, and working in a fun and positive environment, your day-to-day duties may include: Coordinating urgent and routine repairs and maintenance Liaising with trades people/contractors and keeping customers up to date Organising safety inspections and managing remedial works Liaising with landlords following regular property visits Assisting customers with general tenancy queries Carrying out weekly partnership calls with colleagues and welcome calls with new customers Dealing promptly and courteously to communication with landlord, tenants, contractors, and internal partners Providing a first-class service to maximise customer retention Ensuring personal and team deadlines are met, service levels maintained and KPI's achieved Our tenants, landlords and branch colleagues rely on our Property Managers as subject matter experts and to act efficiently and calmly when dealing with their properties. Having a competent knowledge of lettings legislation, tenancy agreement and landlord contracts to help and support, is necessary - full training is provided Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity . CC00411
May 01, 2024
Full time
Job Description Salary - £23,150 per annumLocation - BromleyDays & Hours - Mon - Fri, 8:45am - 5:30pm (1 hour lunch) + 1 Sat in every 4, 9am - 1pmEmployment Type - Full-time, permanent We are looking for an ENERGETIC and ENTHUSIASTIC customer service specialist, who either has a background within property, or looking to embark within the industry.Our Property Administrators play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve, throughout their time with us. So, we re on the lookout for people with great communication and relationship skills and a passion for delivering a quality customer service! The role of a Property Administrator: As a Property Administrator you will be fully managing your own portfolio of properties across any of our 60 brands, building relationships with your internal colleagues and a portfolio of customers and acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy.Providing a first-class service to our customers is at the heart of your role, and working in a fun and positive environment, your day-to-day duties may include: Coordinating urgent and routine repairs and maintenance Liaising with trades people/contractors and keeping customers up to date Organising safety inspections and managing remedial works Liaising with landlords following regular property visits Assisting customers with general tenancy queries Carrying out weekly partnership calls with colleagues and welcome calls with new customers Dealing promptly and courteously to communication with landlord, tenants, contractors, and internal partners Providing a first-class service to maximise customer retention Ensuring personal and team deadlines are met, service levels maintained and KPI's achieved Our tenants, landlords and branch colleagues rely on our Property Managers as subject matter experts and to act efficiently and calmly when dealing with their properties. Having a competent knowledge of lettings legislation, tenancy agreement and landlord contracts to help and support, is necessary - full training is provided Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity . CC00411
Job Description Due to increased demand, we are looking for a highly motivated Lettings Coordinator to join us on a Zero Hours Fixed Term Contract in Bristol working in our well known Chappell & Matthews estate agency. What's in it for you as our Lettings Coordinator? Industry leading training and development Supportive , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Lettings Coordinator The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone and ensuring office expenditure is maintained within budgeted levels. Skills and experience required to be a successful Lettings Coordinator Preferably experience as an Administrator / Secretary or similar role Customer focussed and comfortable in a client facing role Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03700
Apr 13, 2024
Full time
Job Description Due to increased demand, we are looking for a highly motivated Lettings Coordinator to join us on a Zero Hours Fixed Term Contract in Bristol working in our well known Chappell & Matthews estate agency. What's in it for you as our Lettings Coordinator? Industry leading training and development Supportive , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Lettings Coordinator The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone and ensuring office expenditure is maintained within budgeted levels. Skills and experience required to be a successful Lettings Coordinator Preferably experience as an Administrator / Secretary or similar role Customer focussed and comfortable in a client facing role Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03700
Job Description Due to increased demand, we are looking for a highly motivated Lettings Coordinator to join us on a Zero Hours Fixed Term Contract in Downend , Bristol working in our well known Taylors estate agency. What's in it for you as our Lettings Coordinator? Industry leading training and development Supportive , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Lettings Coordinator The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone and ensuring office expenditure is maintained within budgeted levels. Skills and experience required to be a successful Lettings Coordinator Preferably experience as an Administrator / Secretary or similar role Customer focussed and comfortable in a client facing role Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03701
Apr 13, 2024
Full time
Job Description Due to increased demand, we are looking for a highly motivated Lettings Coordinator to join us on a Zero Hours Fixed Term Contract in Downend , Bristol working in our well known Taylors estate agency. What's in it for you as our Lettings Coordinator? Industry leading training and development Supportive , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Lettings Coordinator The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone and ensuring office expenditure is maintained within budgeted levels. Skills and experience required to be a successful Lettings Coordinator Preferably experience as an Administrator / Secretary or similar role Customer focussed and comfortable in a client facing role Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03701
Fixed term contract- Maternity cover Role Overview The Residential Property Manager will be responsible for assisting with the management of multi-location residential property portfolios. Key Responsibilities • Primarily assisting in the management of a multi-location residential portfolios• Liaising with and acting as the main point of contact for tenants, occupiers and contractors on maintenance issues and organising timely repairs via purchase orders• Undertaking and overseeing the management of minor works between and during tenancies and liaising with either Savills project teams or a client's own project team for larger scale works• Working with the compliance co-ordinator to keep all statutory Health and Safety inspections are up to date both within the tenants demise and within blocks under management• To assist with the co-ordination and undertake an annual property inspection programme both let and vacant properties and completion of associated inspection reports• Responsibility for ensuring the timely payment of rents and collection of arrears in conjunction with the credit control team and delivering KPIs• Undertaking rent reviews and following the full process of statutory procedures for Fair Rent reviews and serving of notices• Periodically serving notices and attending court proceedings if required• General property administration including agreement renewals where required• Assisting with the processing of insurance claims where required• Assisting with the preparation of client reports and attending client meetings as required• Assisting with preparing and managing budgets and reports and commenting on actual expenditure where required• Liaising with the client accounts team• Liaising with other Savills departments• To undertake the full process of taking properties back in hand, refurbishing, marketing to let, selecting prospective tenants, tenant referencing, property agreements and concluding new lettings• Dealing with other ad hoc licences for example gardens, garages and buildings• Identifying new business opportunities to expand the portfolios of those under management• To adhere to all company processes with regards to people management and to role model professional behaviours at all times Key Skills Experience:• Experience in residential property management and lettings Technical experience:• Full UK driving licence and own car• Customer / client facing experience• Excellent computer skills, particularly in Excel, databases and ability to pick up new software quickly• High efficiency, organisational and time management skills• Excellent attention to detail and accuracySkills and Knowledge• Articulate with strong written and verbal communication skills• Ability to work effectively with individuals at all levels• Flexible 'can do' attitude and willingness to learn• Self-motivated and able to use own initiative• Ability to work under pressure and to deadlines• Professional manner• Team player Team Overview Sitting as part of the management team the successful candidate will be working with a fast pace and friendly team made up of 3 directors, 1 associate directors, 3 surveyors and 1 other property administrator. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
Apr 09, 2024
Full time
Fixed term contract- Maternity cover Role Overview The Residential Property Manager will be responsible for assisting with the management of multi-location residential property portfolios. Key Responsibilities • Primarily assisting in the management of a multi-location residential portfolios• Liaising with and acting as the main point of contact for tenants, occupiers and contractors on maintenance issues and organising timely repairs via purchase orders• Undertaking and overseeing the management of minor works between and during tenancies and liaising with either Savills project teams or a client's own project team for larger scale works• Working with the compliance co-ordinator to keep all statutory Health and Safety inspections are up to date both within the tenants demise and within blocks under management• To assist with the co-ordination and undertake an annual property inspection programme both let and vacant properties and completion of associated inspection reports• Responsibility for ensuring the timely payment of rents and collection of arrears in conjunction with the credit control team and delivering KPIs• Undertaking rent reviews and following the full process of statutory procedures for Fair Rent reviews and serving of notices• Periodically serving notices and attending court proceedings if required• General property administration including agreement renewals where required• Assisting with the processing of insurance claims where required• Assisting with the preparation of client reports and attending client meetings as required• Assisting with preparing and managing budgets and reports and commenting on actual expenditure where required• Liaising with the client accounts team• Liaising with other Savills departments• To undertake the full process of taking properties back in hand, refurbishing, marketing to let, selecting prospective tenants, tenant referencing, property agreements and concluding new lettings• Dealing with other ad hoc licences for example gardens, garages and buildings• Identifying new business opportunities to expand the portfolios of those under management• To adhere to all company processes with regards to people management and to role model professional behaviours at all times Key Skills Experience:• Experience in residential property management and lettings Technical experience:• Full UK driving licence and own car• Customer / client facing experience• Excellent computer skills, particularly in Excel, databases and ability to pick up new software quickly• High efficiency, organisational and time management skills• Excellent attention to detail and accuracySkills and Knowledge• Articulate with strong written and verbal communication skills• Ability to work effectively with individuals at all levels• Flexible 'can do' attitude and willingness to learn• Self-motivated and able to use own initiative• Ability to work under pressure and to deadlines• Professional manner• Team player Team Overview Sitting as part of the management team the successful candidate will be working with a fast pace and friendly team made up of 3 directors, 1 associate directors, 3 surveyors and 1 other property administrator. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.