Help to deliver a renewable heat network - and put a green recovery at the heart of Grenfell recovery.
Notting Dale Heat has an exciting vision to ‘put customers first’, generating clean, green heating and hot water for the local community. We’re at a crucial moment in that journey and we need someone out of the ordinary to lead Notting Dale Heat in delivering on that vision. You will work with residents, board members, the council and contractors to deliver on the vision and provide heating and hot water to over 800 social homes from 2024.
About the role:
A new and exciting position has been created for a Programme & Operations Manager within Notting Dale Heat Limited (NDH) – a local energy company operating within the Royal Borough of Kensington & Chelsea (RBKC), delivering zero-carbon heat through the Notting Dale Heat Network (NDHN). The Programme & Operations Manager will be the operational driving force to ensure that NDHN is a best-in-class energy network.
The role holder will be responsible for overseeing a major design, build operate and maintain contract and the relationship between NDH and the Council. They will also co-ordinate the delivery of key Activities outlined within the company's 3-year Business Plan.
The post is accountable to the Notting Dale Heat Board of Directors, who oversee the operation of the heat network, alongside RBKC, as shareholder for the network.
About you:
Are you an experienced and passionate leader with a track record of managing district heating schemes? Do you have experience in delivering heating and hot water solutions, contract management, project management?
We are looking for someone who has the right balance of technical and managerial qualities. They need to be adept at managing both the day-to-day operations and the long-term development of the company in alignment with the goals of the local authority.
Experience of district heating schemes, a commitment to excellent customer service and a knowledge of decarbonisation methods is a must for this role alongside a record of contract management, delivering in construction environments and working on projects in a variety of contexts.
About Us:
Notting Dale Heat will deliver renewable heat to Lancaster West Estate in North Kensington from 2024. It will rely on 100% renewable heat sources, put customers first, and tackle fuel poverty.
Following the Grenfell Tower tragedy, a commitment was made by all levels of Government to deliver a resident-led refurbishment that transforms Lancaster West into a 21st-century model estate.
Notting Dale Heat will provide heating and hot water services to the estate, and customers in the wider ward - and potentially beyond.
Notting Dale Heat was incorporated in January 2022 to design, build, operate and maintain the Notting Dale Heat Network. Notting Dale Heat is 100% owned by the Kensington and Chelsea Council.
Jan 02, 2024
Full time
Help to deliver a renewable heat network - and put a green recovery at the heart of Grenfell recovery.
Notting Dale Heat has an exciting vision to ‘put customers first’, generating clean, green heating and hot water for the local community. We’re at a crucial moment in that journey and we need someone out of the ordinary to lead Notting Dale Heat in delivering on that vision. You will work with residents, board members, the council and contractors to deliver on the vision and provide heating and hot water to over 800 social homes from 2024.
About the role:
A new and exciting position has been created for a Programme & Operations Manager within Notting Dale Heat Limited (NDH) – a local energy company operating within the Royal Borough of Kensington & Chelsea (RBKC), delivering zero-carbon heat through the Notting Dale Heat Network (NDHN). The Programme & Operations Manager will be the operational driving force to ensure that NDHN is a best-in-class energy network.
The role holder will be responsible for overseeing a major design, build operate and maintain contract and the relationship between NDH and the Council. They will also co-ordinate the delivery of key Activities outlined within the company's 3-year Business Plan.
The post is accountable to the Notting Dale Heat Board of Directors, who oversee the operation of the heat network, alongside RBKC, as shareholder for the network.
About you:
Are you an experienced and passionate leader with a track record of managing district heating schemes? Do you have experience in delivering heating and hot water solutions, contract management, project management?
We are looking for someone who has the right balance of technical and managerial qualities. They need to be adept at managing both the day-to-day operations and the long-term development of the company in alignment with the goals of the local authority.
Experience of district heating schemes, a commitment to excellent customer service and a knowledge of decarbonisation methods is a must for this role alongside a record of contract management, delivering in construction environments and working on projects in a variety of contexts.
About Us:
Notting Dale Heat will deliver renewable heat to Lancaster West Estate in North Kensington from 2024. It will rely on 100% renewable heat sources, put customers first, and tackle fuel poverty.
Following the Grenfell Tower tragedy, a commitment was made by all levels of Government to deliver a resident-led refurbishment that transforms Lancaster West into a 21st-century model estate.
Notting Dale Heat will provide heating and hot water services to the estate, and customers in the wider ward - and potentially beyond.
Notting Dale Heat was incorporated in January 2022 to design, build, operate and maintain the Notting Dale Heat Network. Notting Dale Heat is 100% owned by the Kensington and Chelsea Council.
Role: Supply Chain Manager (Contract Management) Location : Birmingham, Blackpool, Leeds, London, Manchester, Newcastle or Sheffield (whichever is closest 40% on site) IR35: Inside Rate: £550/day (Umbrella) MAX Duration: 12 Months Minimum requirement: FM background and experience NEC 3/4 accreditation More info on scale and breadth of projects / portfolios you have worked on before (this role will entail overseeing contract management for 950+ sites) Direct experience in Manging Suppliers Key accountabilities Responsible for leading Key Account Management Meetings with a range of estates Supply Chain partners, to include driving forward performance management, effectively managing risks relating to supplier delivery, tactical and strategic priorities as well as compliance with contractual obligations. Significant stakeholder management across a range of estates areas including but not limited to, Finance, cost management, assets, design, compliance, sustainability and Service Delivery, to represent a single intelligent customer view and agree priorities to Supply Chain Partners. Leading collab-oration in developing and implementation of early corrective actions with Supply Chain Partners. Accountable for supplier performance management of Supply Chain Partners that may include NEC3 and 4 Estates Programme Management. Providing ongoing performance and risk management against the agreed contractual performance obligations and ensuring supply chain management is effectively discharged. Working closely with Estates Category Management (Commercial Team) on issues that require commercial input or escalation, as well as working closely with Estates Project and H&S teams to obtain operational insights, ensuring compliance. Where applicable working closely with and utilising technical expertise from EPMS as required to effectively manage the Professional Suppliers and Project Consultants. Working with the Estates Performance & Audit team to implement a performance framework to set out performance data and reporting requirements that are aligned to contractual obligations and KPIs reflecting business requirements and contractual obligations. Relationship management. Effectively managing the supplier/client relationship across the Estates stakeholders, this role will lead the Supplier relationship management within Estates and will support the Estates Category Management team who will oversee the contractual relationship between the organisation and Supply Chain Partners. This role will work collaboratively to ensure Estates Control Framework and End 2 End processes are effectively embedded and articulated across Estates Supply Chain Partners and monitor the performance of the Supply Chain and health of the relationships. Building a strategic and collaborative relationship with Estates Supply Chain Partners to foster innovation and actively identify risks, continuous improvement opportunities to improve service, efficiencies and value for money Ensuring Supply Chain Partners deliver outcomes that our customers need and at the requisite ser-vice quality, Significant stakeholder management across Estates bringing together key priorities for Supply Chain Partners. Reporting and management relationships. Essential Skills, Knowledge & Experience Significant experience in (day to day) supply chain performance and relationship management Strong stakeholder management skills, with an ability to lead and influence senior stakeholders, engaging and collaborating to build effective networks in order to deliver goals and objectives Operational experience of managing a range of suppliers, capable of protecting commercial interests Demonstrable experience and understanding of Continuous Improvement Programme implementation Knowledge of Supplier and Customer Relationship Management tools and techniques and their application Experience of implementation of risk management strategies and processes providing a clear programme oversight and leadership, reporting to business leaders to identify strategic risks and challenges, Demonstrable experience of excellent senior client relationships and ability to build effective relationships Proven ability in articulating data and forecasts to stakeholders with commercial acumen Detailed knowledge of NEC contracts and NEC contract management tools Understanding and experience of complying with Real Estate and related Statutory, Regulatory and Professional requirements Experience of NEC contract management tools such as CEMAR, Fastdraft or SyproCM. Experience in supply chain delivery in any of the specialisms noted Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us on (phone number removed). We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources on (phone number removed)
May 01, 2024
Contract
Role: Supply Chain Manager (Contract Management) Location : Birmingham, Blackpool, Leeds, London, Manchester, Newcastle or Sheffield (whichever is closest 40% on site) IR35: Inside Rate: £550/day (Umbrella) MAX Duration: 12 Months Minimum requirement: FM background and experience NEC 3/4 accreditation More info on scale and breadth of projects / portfolios you have worked on before (this role will entail overseeing contract management for 950+ sites) Direct experience in Manging Suppliers Key accountabilities Responsible for leading Key Account Management Meetings with a range of estates Supply Chain partners, to include driving forward performance management, effectively managing risks relating to supplier delivery, tactical and strategic priorities as well as compliance with contractual obligations. Significant stakeholder management across a range of estates areas including but not limited to, Finance, cost management, assets, design, compliance, sustainability and Service Delivery, to represent a single intelligent customer view and agree priorities to Supply Chain Partners. Leading collab-oration in developing and implementation of early corrective actions with Supply Chain Partners. Accountable for supplier performance management of Supply Chain Partners that may include NEC3 and 4 Estates Programme Management. Providing ongoing performance and risk management against the agreed contractual performance obligations and ensuring supply chain management is effectively discharged. Working closely with Estates Category Management (Commercial Team) on issues that require commercial input or escalation, as well as working closely with Estates Project and H&S teams to obtain operational insights, ensuring compliance. Where applicable working closely with and utilising technical expertise from EPMS as required to effectively manage the Professional Suppliers and Project Consultants. Working with the Estates Performance & Audit team to implement a performance framework to set out performance data and reporting requirements that are aligned to contractual obligations and KPIs reflecting business requirements and contractual obligations. Relationship management. Effectively managing the supplier/client relationship across the Estates stakeholders, this role will lead the Supplier relationship management within Estates and will support the Estates Category Management team who will oversee the contractual relationship between the organisation and Supply Chain Partners. This role will work collaboratively to ensure Estates Control Framework and End 2 End processes are effectively embedded and articulated across Estates Supply Chain Partners and monitor the performance of the Supply Chain and health of the relationships. Building a strategic and collaborative relationship with Estates Supply Chain Partners to foster innovation and actively identify risks, continuous improvement opportunities to improve service, efficiencies and value for money Ensuring Supply Chain Partners deliver outcomes that our customers need and at the requisite ser-vice quality, Significant stakeholder management across Estates bringing together key priorities for Supply Chain Partners. Reporting and management relationships. Essential Skills, Knowledge & Experience Significant experience in (day to day) supply chain performance and relationship management Strong stakeholder management skills, with an ability to lead and influence senior stakeholders, engaging and collaborating to build effective networks in order to deliver goals and objectives Operational experience of managing a range of suppliers, capable of protecting commercial interests Demonstrable experience and understanding of Continuous Improvement Programme implementation Knowledge of Supplier and Customer Relationship Management tools and techniques and their application Experience of implementation of risk management strategies and processes providing a clear programme oversight and leadership, reporting to business leaders to identify strategic risks and challenges, Demonstrable experience of excellent senior client relationships and ability to build effective relationships Proven ability in articulating data and forecasts to stakeholders with commercial acumen Detailed knowledge of NEC contracts and NEC contract management tools Understanding and experience of complying with Real Estate and related Statutory, Regulatory and Professional requirements Experience of NEC contract management tools such as CEMAR, Fastdraft or SyproCM. Experience in supply chain delivery in any of the specialisms noted Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us on (phone number removed). We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources on (phone number removed)
Commercial Manager The Company This Commercial Manager's role is with one of the global leaders in the facilities management and property services sectors, providing a wide range of services to a multi-national client base. Part of their offering includes acting as a principal contractor, undertaking a diverse range of projects within their clients existing property portfolio/estates including M&E upgrades, building fabric refurbishment and commercial fit out with values from 500k - 10million. Responsibilities: Provide strong leadership, management, and governance for all commercial activities, pre and post contract, across a portfolio of projects. Drive clear costed strategies across projects on operational delivery, customer engagement and commercial management. Support the business objectives regarding work winning/ repeat business and Customer management. Actively promote and support the development of the Commercial team. Engage with all internal and external stakeholders, adapting personal style to suit the needs of individuals. Review of the monthly project cost reports and completing input into the business Board Reports Ensuring the businesses margin plans are rigorously followed. Previous experience with a principal or main contractor or projects within and FM environment is essential. The Plus Points: There are exceptional opportunities for career development and progression with this organisation. They also invest heavily in training and successful applicants can expect long and rewarding careers. Excellent salary including Industry leading maternity/paternity scheme Generous Pension Comprehensive healthcare Car allowance Bonus Flexible working arrangements Flexible benefits
May 01, 2024
Full time
Commercial Manager The Company This Commercial Manager's role is with one of the global leaders in the facilities management and property services sectors, providing a wide range of services to a multi-national client base. Part of their offering includes acting as a principal contractor, undertaking a diverse range of projects within their clients existing property portfolio/estates including M&E upgrades, building fabric refurbishment and commercial fit out with values from 500k - 10million. Responsibilities: Provide strong leadership, management, and governance for all commercial activities, pre and post contract, across a portfolio of projects. Drive clear costed strategies across projects on operational delivery, customer engagement and commercial management. Support the business objectives regarding work winning/ repeat business and Customer management. Actively promote and support the development of the Commercial team. Engage with all internal and external stakeholders, adapting personal style to suit the needs of individuals. Review of the monthly project cost reports and completing input into the business Board Reports Ensuring the businesses margin plans are rigorously followed. Previous experience with a principal or main contractor or projects within and FM environment is essential. The Plus Points: There are exceptional opportunities for career development and progression with this organisation. They also invest heavily in training and successful applicants can expect long and rewarding careers. Excellent salary including Industry leading maternity/paternity scheme Generous Pension Comprehensive healthcare Car allowance Bonus Flexible working arrangements Flexible benefits
Have you got construction experience on new build & refurbishment projects? Are you comfortable working with professional consultants and suppliers? Do you want to work for the biggest landlord in central Government? If the answer is yes, then our Construction Assurance Manager within our Construction & Fit Out team at HMRC could be for you! As our Construction Assurance Manager, we are looking for you to apply your construction related knowledge to activities across the estate which range from small works to major new build and refurbishment projects. The role is responsible for scope of works documents for construction related activities, including reviewing, and commenting on design, costs and delivery schedules and providing assurance across construction activities during preconstruction, delivery of projects and post completion. Job description This client-side role provides the opportunity to be involved in a wide range of Estates project types, covering a variety of disciplines. We are looking for you to apply your skills and knowledge of all construction related matters ranging from construction project scheduling, building contracts, CDM, & H&S, drawing on your prior experience in delivering projects to time cost and quality whilst working with professional consultants, FM suppliers and fit out contractor teams to ensure our standards are delivered. As our Construction Assurance Manager, you will join a team that are delivering Phase 1 of the Government Hubs programme having already completed some 2.5m sq/m of new office space developments. We are currently on-site at Pilgrim Quarter, Newcastle transforming a city centre location in the build phase of our largest Hub at 42,000 sq/m. This has involved significant demolition, piling, basement construction, the retention of a Grade 2 listed façade to a whole street block and we are now in Cat A fit out. This is a key role following the construction projects all the way through from acquisition to handover into operation. As well as our new builds we also deliver a range of refits and smaller projects into our existing estate as well as driving our digital estate agenda. Person specification We are looking for someone who is has experience liaising with a range of customers both internally and externally. They can range from contractors, suppliers and even non-property professionals, who all work alongside us to get our project aligned with our overall objectives. We need you to be confident in assembling and assuring delivery of high-quality projects through adherence to Employers Requirements, design standards, BIM Plan, and delivery of defined products under the Quality Management System. Essential Criteria An undergraduate degree within a property related discipline along with other relevant experience or qualifications. You are required to be a member of one of the following professional bodies (MRICS, MCIOB, CIWFM) Demonstrable experience of working throughout a Construction project lifecycle encompassing pre-construction, tendering etc. Evidence of overseeing diverse external professional consultants across various disciplines, Experience managing performance oversight, financial cost and time management, and service scoping of contracts. Memberships o You are required to be a member of one of the following professional bodies (MRICS, MCIOB, CIWFM) Benefits HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues Alpha pension equal to at least 27% of their salary. Family friendly policies. Personal support. Coaching and development.
May 01, 2024
Full time
Have you got construction experience on new build & refurbishment projects? Are you comfortable working with professional consultants and suppliers? Do you want to work for the biggest landlord in central Government? If the answer is yes, then our Construction Assurance Manager within our Construction & Fit Out team at HMRC could be for you! As our Construction Assurance Manager, we are looking for you to apply your construction related knowledge to activities across the estate which range from small works to major new build and refurbishment projects. The role is responsible for scope of works documents for construction related activities, including reviewing, and commenting on design, costs and delivery schedules and providing assurance across construction activities during preconstruction, delivery of projects and post completion. Job description This client-side role provides the opportunity to be involved in a wide range of Estates project types, covering a variety of disciplines. We are looking for you to apply your skills and knowledge of all construction related matters ranging from construction project scheduling, building contracts, CDM, & H&S, drawing on your prior experience in delivering projects to time cost and quality whilst working with professional consultants, FM suppliers and fit out contractor teams to ensure our standards are delivered. As our Construction Assurance Manager, you will join a team that are delivering Phase 1 of the Government Hubs programme having already completed some 2.5m sq/m of new office space developments. We are currently on-site at Pilgrim Quarter, Newcastle transforming a city centre location in the build phase of our largest Hub at 42,000 sq/m. This has involved significant demolition, piling, basement construction, the retention of a Grade 2 listed façade to a whole street block and we are now in Cat A fit out. This is a key role following the construction projects all the way through from acquisition to handover into operation. As well as our new builds we also deliver a range of refits and smaller projects into our existing estate as well as driving our digital estate agenda. Person specification We are looking for someone who is has experience liaising with a range of customers both internally and externally. They can range from contractors, suppliers and even non-property professionals, who all work alongside us to get our project aligned with our overall objectives. We need you to be confident in assembling and assuring delivery of high-quality projects through adherence to Employers Requirements, design standards, BIM Plan, and delivery of defined products under the Quality Management System. Essential Criteria An undergraduate degree within a property related discipline along with other relevant experience or qualifications. You are required to be a member of one of the following professional bodies (MRICS, MCIOB, CIWFM) Demonstrable experience of working throughout a Construction project lifecycle encompassing pre-construction, tendering etc. Evidence of overseeing diverse external professional consultants across various disciplines, Experience managing performance oversight, financial cost and time management, and service scoping of contracts. Memberships o You are required to be a member of one of the following professional bodies (MRICS, MCIOB, CIWFM) Benefits HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues Alpha pension equal to at least 27% of their salary. Family friendly policies. Personal support. Coaching and development.
This a key construction role in the HMRC Estates team and reports to the Deputy Director of Professional Services and Digital Estates. As the Head of Construction, you will be providing the construction project expertise and knowledge to HMRC Estates UK wide, across a wide range of activities including new builds, refurbishments and minor projects. You will operate through the full RIBA project lifecycle from Strategic Definition into Use. You will do this through leadership of a team of Construction Assurance Managers and by working across the various functions to support delivery of our strategic and annual business plans. Your team will operate within a matrix project environment and will be responsible for the delivery of our all external construction professional services contract activities. You will also be accountable for the Operational Contract Management of these services. Job description As Head of Construction you will apply your extensive construction related and Building Contract knowledge to enable your team to support activities across the UK estate ranging from small works to major new build and refurbishment projects. You will lead and manage your team ensuring appropriate resource and capability levels to deliver individual project outcomes. Your team will manage external Professional Services and operate from acquisition, through the project lifecycle, assuring the developers works and delivering the Cat B Contract through to Operational handover and through defects. You will provide advice and expertise to support strategic decisions and resolution of contractual and other escalated issues. You will be responsible for delivery of high quality external construction and technical professional services, providing the operational contract management of the account including placing orders and financial management. Person specification An experienced construction professional with broad major project experience used to working in an environment of complex stakeholder management. Delivery focused and able to make effective decisions at pace to maintain project momentum. Essential Criteria : Significant experience managing and delivering large construction projects in excess of £5m each, end to end through the project lifecycle. Fully conversant with all major forms of JCT, NEC Building Contracts and experienced in administering, managing and minimising disputes. Experienced in the production of project schedules and reviewing those produced by others. Able to identify key dependencies and critical paths. Operating within a client organisation of a developer or end user, or as a consultant operating as client representative. Thorough knowledge and understanding of construction project/programme risks, and utilisation of tools to control and mitigate. Developing and maintaining effective relationships with senior/high influence stakeholders and operating in a complex organisational environment. Evidence of achieving excellent team results through the coaching, mentoring, personal development and leadership of the team. An Undergraduate degree in a property related discipline along with relevant other experience and qualifications. Member of either the Royal Institute of Chartered Surveyors or Chartered Institute of Building. If not already held must be willing to obtain full membership within 24 months. Requires successful application of security vetting to Security Cleared (SC) level. Desirable Criteria : Experience of managing delivery of large commercial office fit outs. Management of multi-disciplined technical teams. Knowledge of Digital Construction tools. Experience in Design for manufacture and assembly methodology. Experience in managing construction claims process. Benefits Alongside your salary of £66,957, HM Revenue and Customs contributes £18,078 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues Alpha pension equal to at least 27% of their salary. Family friendly policies. Personal support. Coaching and development.
May 01, 2024
Full time
This a key construction role in the HMRC Estates team and reports to the Deputy Director of Professional Services and Digital Estates. As the Head of Construction, you will be providing the construction project expertise and knowledge to HMRC Estates UK wide, across a wide range of activities including new builds, refurbishments and minor projects. You will operate through the full RIBA project lifecycle from Strategic Definition into Use. You will do this through leadership of a team of Construction Assurance Managers and by working across the various functions to support delivery of our strategic and annual business plans. Your team will operate within a matrix project environment and will be responsible for the delivery of our all external construction professional services contract activities. You will also be accountable for the Operational Contract Management of these services. Job description As Head of Construction you will apply your extensive construction related and Building Contract knowledge to enable your team to support activities across the UK estate ranging from small works to major new build and refurbishment projects. You will lead and manage your team ensuring appropriate resource and capability levels to deliver individual project outcomes. Your team will manage external Professional Services and operate from acquisition, through the project lifecycle, assuring the developers works and delivering the Cat B Contract through to Operational handover and through defects. You will provide advice and expertise to support strategic decisions and resolution of contractual and other escalated issues. You will be responsible for delivery of high quality external construction and technical professional services, providing the operational contract management of the account including placing orders and financial management. Person specification An experienced construction professional with broad major project experience used to working in an environment of complex stakeholder management. Delivery focused and able to make effective decisions at pace to maintain project momentum. Essential Criteria : Significant experience managing and delivering large construction projects in excess of £5m each, end to end through the project lifecycle. Fully conversant with all major forms of JCT, NEC Building Contracts and experienced in administering, managing and minimising disputes. Experienced in the production of project schedules and reviewing those produced by others. Able to identify key dependencies and critical paths. Operating within a client organisation of a developer or end user, or as a consultant operating as client representative. Thorough knowledge and understanding of construction project/programme risks, and utilisation of tools to control and mitigate. Developing and maintaining effective relationships with senior/high influence stakeholders and operating in a complex organisational environment. Evidence of achieving excellent team results through the coaching, mentoring, personal development and leadership of the team. An Undergraduate degree in a property related discipline along with relevant other experience and qualifications. Member of either the Royal Institute of Chartered Surveyors or Chartered Institute of Building. If not already held must be willing to obtain full membership within 24 months. Requires successful application of security vetting to Security Cleared (SC) level. Desirable Criteria : Experience of managing delivery of large commercial office fit outs. Management of multi-disciplined technical teams. Knowledge of Digital Construction tools. Experience in Design for manufacture and assembly methodology. Experience in managing construction claims process. Benefits Alongside your salary of £66,957, HM Revenue and Customs contributes £18,078 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues Alpha pension equal to at least 27% of their salary. Family friendly policies. Personal support. Coaching and development.
Job Title: Interim Deputy Director of Estates and Facilities Location: Birmingham Salary: £61,198 to 64,914 per annum - SS11 Job Type: Fixed Term - 3 Months, Full-time. University College Birmingham works in partnership with the University of Warwick - Ranked eighth in the 2023 Guardian League Tables and 10th in the UK in the QS World University rankings 2023. The Role: Due to ongoing growth in the Estates and Facilities department an exciting opportunity has arisen to join University College Birmingham as an Interim Deputy Director of Estates . You will play a pivotal role in leading a department delivering facilities management and planned or reactive maintenance to the University campus for a fixed-term period of 3 months . Based in the heart of Birmingham, you will be joining a growing team looking after the ever-evolving campus. You will work closely with the Maintenance Manager and Facilities Manager to ensure the strategies and direction of the department are continually evolving to suit the needs of the University students and stakeholders. Key responsibilities for the role include: Assist in the leading of the estates and facilities department as Deputy Director, working collaboratively with the Director to ensure that staff are well managed, well lead, efficient and effective Setting direction for the Facilities services including scope, configuration and culture To be responsible for and support the Capital Projects manager with leading multidisciplinary teams Undertake rigorous cost management, for both Facilities and Maintenance works to meet financial, operational and other performance targets. Benefits: Generous allocation of annual leave 26 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including car, technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - TBC Interview Dates - TBC UCB is an equal opportunities employer. Please click APPLY to be redirected to our website to complete an application form. Candidates with the experience or relevant job titles of; Director of Estates and Facilities, Estates and Facilities Director, Estates Director, Facilities Director will also be considered for this role.
May 01, 2024
Contract
Job Title: Interim Deputy Director of Estates and Facilities Location: Birmingham Salary: £61,198 to 64,914 per annum - SS11 Job Type: Fixed Term - 3 Months, Full-time. University College Birmingham works in partnership with the University of Warwick - Ranked eighth in the 2023 Guardian League Tables and 10th in the UK in the QS World University rankings 2023. The Role: Due to ongoing growth in the Estates and Facilities department an exciting opportunity has arisen to join University College Birmingham as an Interim Deputy Director of Estates . You will play a pivotal role in leading a department delivering facilities management and planned or reactive maintenance to the University campus for a fixed-term period of 3 months . Based in the heart of Birmingham, you will be joining a growing team looking after the ever-evolving campus. You will work closely with the Maintenance Manager and Facilities Manager to ensure the strategies and direction of the department are continually evolving to suit the needs of the University students and stakeholders. Key responsibilities for the role include: Assist in the leading of the estates and facilities department as Deputy Director, working collaboratively with the Director to ensure that staff are well managed, well lead, efficient and effective Setting direction for the Facilities services including scope, configuration and culture To be responsible for and support the Capital Projects manager with leading multidisciplinary teams Undertake rigorous cost management, for both Facilities and Maintenance works to meet financial, operational and other performance targets. Benefits: Generous allocation of annual leave 26 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including car, technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - TBC Interview Dates - TBC UCB is an equal opportunities employer. Please click APPLY to be redirected to our website to complete an application form. Candidates with the experience or relevant job titles of; Director of Estates and Facilities, Estates and Facilities Director, Estates Director, Facilities Director will also be considered for this role.
Have you got construction experience on new build & refurbishment projects? Are you comfortable working with professional consultants and suppliers? Do you want to work for the biggest landlord in central Government? If the answer is yes, then our Construction Assurance Manager within our Construction & Fit Out team at HMRC could be for you! As our Construction Assurance Manager, we are looking for you to apply your construction related knowledge to activities across the estate which range from small works to major new build and refurbishment projects. The role is responsible for scope of works documents for construction related activities, including reviewing, and commenting on design, costs and delivery schedules and providing assurance across construction activities during preconstruction, delivery of projects and post completion. Job description This client-side role provides the opportunity to be involved in a wide range of Estates project types, covering a variety of disciplines. We are looking for you to apply your skills and knowledge of all construction related matters ranging from construction project scheduling, building contracts, CDM, & H&S, drawing on your prior experience in delivering projects to time cost and quality whilst working with professional consultants, FM suppliers and fit out contractor teams to ensure our standards are delivered. As our Construction Assurance Manager, you will join a team that are delivering Phase 1 of the Government Hubs programme having already completed some 2.5m sq/m of new office space developments. We are currently on-site at Pilgrim Quarter, Newcastle transforming a city centre location in the build phase of our largest Hub at 42,000 sq/m. This has involved significant demolition, piling, basement construction, the retention of a Grade 2 listed façade to a whole street block and we are now in Cat A fit out. This is a key role following the construction projects all the way through from acquisition to handover into operation. As well as our new builds we also deliver a range of refits and smaller projects into our existing estate as well as driving our digital estate agenda. Person specification We are looking for someone who is has experience liaising with a range of customers both internally and externally. They can range from contractors, suppliers and even non-property professionals, who all work alongside us to get our project aligned with our overall objectives. We need you to be confident in assembling and assuring delivery of high-quality projects through adherence to Employers Requirements, design standards, BIM Plan, and delivery of defined products under the Quality Management System. Essential Criteria An undergraduate degree within a property related discipline along with other relevant experience or qualifications. You are required to be a member of one of the following professional bodies (MRICS, MCIOB, CIWFM) Demonstrable experience of working throughout a Construction project lifecycle encompassing pre-construction, tendering etc. Evidence of overseeing diverse external professional consultants across various disciplines, Experience managing performance oversight, financial cost and time management, and service scoping of contracts. Memberships o You are required to be a member of one of the following professional bodies (MRICS, MCIOB, CIWFM) Benefits HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues Alpha pension equal to at least 27% of their salary. Family friendly policies. Personal support. Coaching and development.
May 01, 2024
Full time
Have you got construction experience on new build & refurbishment projects? Are you comfortable working with professional consultants and suppliers? Do you want to work for the biggest landlord in central Government? If the answer is yes, then our Construction Assurance Manager within our Construction & Fit Out team at HMRC could be for you! As our Construction Assurance Manager, we are looking for you to apply your construction related knowledge to activities across the estate which range from small works to major new build and refurbishment projects. The role is responsible for scope of works documents for construction related activities, including reviewing, and commenting on design, costs and delivery schedules and providing assurance across construction activities during preconstruction, delivery of projects and post completion. Job description This client-side role provides the opportunity to be involved in a wide range of Estates project types, covering a variety of disciplines. We are looking for you to apply your skills and knowledge of all construction related matters ranging from construction project scheduling, building contracts, CDM, & H&S, drawing on your prior experience in delivering projects to time cost and quality whilst working with professional consultants, FM suppliers and fit out contractor teams to ensure our standards are delivered. As our Construction Assurance Manager, you will join a team that are delivering Phase 1 of the Government Hubs programme having already completed some 2.5m sq/m of new office space developments. We are currently on-site at Pilgrim Quarter, Newcastle transforming a city centre location in the build phase of our largest Hub at 42,000 sq/m. This has involved significant demolition, piling, basement construction, the retention of a Grade 2 listed façade to a whole street block and we are now in Cat A fit out. This is a key role following the construction projects all the way through from acquisition to handover into operation. As well as our new builds we also deliver a range of refits and smaller projects into our existing estate as well as driving our digital estate agenda. Person specification We are looking for someone who is has experience liaising with a range of customers both internally and externally. They can range from contractors, suppliers and even non-property professionals, who all work alongside us to get our project aligned with our overall objectives. We need you to be confident in assembling and assuring delivery of high-quality projects through adherence to Employers Requirements, design standards, BIM Plan, and delivery of defined products under the Quality Management System. Essential Criteria An undergraduate degree within a property related discipline along with other relevant experience or qualifications. You are required to be a member of one of the following professional bodies (MRICS, MCIOB, CIWFM) Demonstrable experience of working throughout a Construction project lifecycle encompassing pre-construction, tendering etc. Evidence of overseeing diverse external professional consultants across various disciplines, Experience managing performance oversight, financial cost and time management, and service scoping of contracts. Memberships o You are required to be a member of one of the following professional bodies (MRICS, MCIOB, CIWFM) Benefits HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues Alpha pension equal to at least 27% of their salary. Family friendly policies. Personal support. Coaching and development.
Flexible Workspace M anager West End, London / Zone 1 location of London £36,000 - £40,000 Benefits Include: 32 days of holidays (including Bank Holidays) +1 day extra every year 1 charity day per quarter Enhanced leave Personal development & training opportunities Monthly wellness packages Quarterly socials Personal development coaching sessions We are recruiting for a Flexible Workspace Manager to join the West End location of an ever-growing team of a thriving, sustainability-and-design-led flexible workspace provider. This company has multiple locations across prime Central London, NW England, and Berkshire with thousands of resident members as clients and ongoing growth plans for more locations and continued career advancement opportunities for their team. They believe in exceptional standards of workplace design, best-in-class member services and investing in their people. Offering a supportive work environment for their team, they also provide an abundance of training and development opportunities, monthly wellness packages, and quarterly socials amongst plenty of other perks! THE ROLE As a Flexible Workspace Manager of one of their prime London locations, you will be entrusted with running it as if it were your own business, taking an entrepreneurial approach to sales and keeping the business profitable; delivering against KPIs whilst ensuring members are happy and the workspace delivers excellent operational standards. They are looking for a passionate person who relishes being proactive: operating the space efficiently, building & maintaining an incredible community of members, and leading the way in retaining them. Supported by an Assistant Manager, the Flexible Workspace Manager will oversee workspace and events space tours, and negotiate successful tours to closing. REQUIRED SKILLS & EXPERIENCE An understanding of placemaking business operations management (in any industry), and ideally experience operating a business unit or department. Sales experience; and a successful track record of prospecting, developing, and closing clients. A demonstrated customer service experience a proven ability to add value to your customers. An entrepreneurial spirit, excited to run your own business. Previous experience managing a small team. A track record of successful project management experience. Experience with commercial responsibilities, managing a P&L (profit & loss). RESPONSIBILITIES Workspace Operations Onboard new members effectively, getting them off to a great start. Manage the overheads in your space to achieve your budgets. Ensure the building runs smoothly and the facilities and amenities are kept to a great standard. Work directly with management on any issues to ensure the highest level of member experience and satisfaction. Update and complete membership records as appropriate to ensure information is accurate and current. Community Engagement: Build meaningful connections for members through events, personal introductions, and networking. Check-in regularly with members to understand their pain points, what s working, and how the company can continue to improve. Develop the company's presence with the wider local community: acting as an ambassador for what the company does and believes in! Oversee events from weekly, workspace-wide events to unique events that you design and put on for your community of members. Update and complete membership records as appropriate to ensure information is accurate and current. Sales & Revenue Be responsible for driving income in your space to achieve your budgets. You ll own membership enquiries that come to your space, as well as proactive sales opportunities to increase interest. Work to increase occupancy to 100% by conducting great tours and effectively selling the space. Maintain your occupancy by delivering on (and exceeding!) the expectations of your members, and by conducting effective contract renewals. Seek out and maximise additional revenue opportunities such as meeting rooms, event hire, printing, customisation extras, and short-term space usage. Manage contracts and invoices relating to new and existing members.
May 01, 2024
Full time
Flexible Workspace M anager West End, London / Zone 1 location of London £36,000 - £40,000 Benefits Include: 32 days of holidays (including Bank Holidays) +1 day extra every year 1 charity day per quarter Enhanced leave Personal development & training opportunities Monthly wellness packages Quarterly socials Personal development coaching sessions We are recruiting for a Flexible Workspace Manager to join the West End location of an ever-growing team of a thriving, sustainability-and-design-led flexible workspace provider. This company has multiple locations across prime Central London, NW England, and Berkshire with thousands of resident members as clients and ongoing growth plans for more locations and continued career advancement opportunities for their team. They believe in exceptional standards of workplace design, best-in-class member services and investing in their people. Offering a supportive work environment for their team, they also provide an abundance of training and development opportunities, monthly wellness packages, and quarterly socials amongst plenty of other perks! THE ROLE As a Flexible Workspace Manager of one of their prime London locations, you will be entrusted with running it as if it were your own business, taking an entrepreneurial approach to sales and keeping the business profitable; delivering against KPIs whilst ensuring members are happy and the workspace delivers excellent operational standards. They are looking for a passionate person who relishes being proactive: operating the space efficiently, building & maintaining an incredible community of members, and leading the way in retaining them. Supported by an Assistant Manager, the Flexible Workspace Manager will oversee workspace and events space tours, and negotiate successful tours to closing. REQUIRED SKILLS & EXPERIENCE An understanding of placemaking business operations management (in any industry), and ideally experience operating a business unit or department. Sales experience; and a successful track record of prospecting, developing, and closing clients. A demonstrated customer service experience a proven ability to add value to your customers. An entrepreneurial spirit, excited to run your own business. Previous experience managing a small team. A track record of successful project management experience. Experience with commercial responsibilities, managing a P&L (profit & loss). RESPONSIBILITIES Workspace Operations Onboard new members effectively, getting them off to a great start. Manage the overheads in your space to achieve your budgets. Ensure the building runs smoothly and the facilities and amenities are kept to a great standard. Work directly with management on any issues to ensure the highest level of member experience and satisfaction. Update and complete membership records as appropriate to ensure information is accurate and current. Community Engagement: Build meaningful connections for members through events, personal introductions, and networking. Check-in regularly with members to understand their pain points, what s working, and how the company can continue to improve. Develop the company's presence with the wider local community: acting as an ambassador for what the company does and believes in! Oversee events from weekly, workspace-wide events to unique events that you design and put on for your community of members. Update and complete membership records as appropriate to ensure information is accurate and current. Sales & Revenue Be responsible for driving income in your space to achieve your budgets. You ll own membership enquiries that come to your space, as well as proactive sales opportunities to increase interest. Work to increase occupancy to 100% by conducting great tours and effectively selling the space. Maintain your occupancy by delivering on (and exceeding!) the expectations of your members, and by conducting effective contract renewals. Seek out and maximise additional revenue opportunities such as meeting rooms, event hire, printing, customisation extras, and short-term space usage. Manage contracts and invoices relating to new and existing members.
Our client is the largest service provider in Milton Keynes and provides office, warehouse, and workshop spaces to rent on short or long terms. As the Assistant Centre Manager, you'll play an important role in supporting both the Facilities and Reception teams. Your expertise in management interactions will ensure service excellence, uphold stringent building maintenance standards, and enforce safety regulations. Your responsibilities will encompass overseeing operational facets while being an integral part of a small yet efficient operations team. This is a varied role, in which no two days are the same! You ll be primarily stationed at our client's Newport Pagnell office, responsible for maintaining cleanliness, conducting routine building checks, handling tenant concerns, facilitating new client onboarding and on rare occasions being available for out-of-hours assistance (paid back in lieu). Key Responsibilities Supervising the Reception, maintenance and cleaning team daily Managing Meeting rooms Conducting regular floor inspections to ensure high standards Managing repairs, refurbishments, and dressing of vacant units Strategising future office needs, including potential reconfigurations and liaising with external parties Checking clients in and out of the building Overseeing internal office moves and subcontractor relationships Ensuring compliance with health and safety, fire, and building regulations Maintaining monthly reports and checks Maintaining the security of the building including key management Maintaining effective business communication and providing management updates Reviewing risk assessments regularly Serving as a First Aider and Fire Marshal Skills and Experience We're looking for someone with: Prior supervisory experience Good interpersonal and communication skills Strong organisational and project management abilities A proactive and positive work approach Proficiency in IT, including Microsoft Office programs Full drivers license Do you like the sound of this role? If you have the skills and experience listed above, apply today! Please note. Every candidate will be assessed in accordance with their qualifications, merit, and ability to perform the duties of the job role advertised. Please be advised that no terminology in this advert is intended to discriminate on the grounds of a person's religion, gender, race, colour, age, sexual orientation, disability, or marital status
May 01, 2024
Full time
Our client is the largest service provider in Milton Keynes and provides office, warehouse, and workshop spaces to rent on short or long terms. As the Assistant Centre Manager, you'll play an important role in supporting both the Facilities and Reception teams. Your expertise in management interactions will ensure service excellence, uphold stringent building maintenance standards, and enforce safety regulations. Your responsibilities will encompass overseeing operational facets while being an integral part of a small yet efficient operations team. This is a varied role, in which no two days are the same! You ll be primarily stationed at our client's Newport Pagnell office, responsible for maintaining cleanliness, conducting routine building checks, handling tenant concerns, facilitating new client onboarding and on rare occasions being available for out-of-hours assistance (paid back in lieu). Key Responsibilities Supervising the Reception, maintenance and cleaning team daily Managing Meeting rooms Conducting regular floor inspections to ensure high standards Managing repairs, refurbishments, and dressing of vacant units Strategising future office needs, including potential reconfigurations and liaising with external parties Checking clients in and out of the building Overseeing internal office moves and subcontractor relationships Ensuring compliance with health and safety, fire, and building regulations Maintaining monthly reports and checks Maintaining the security of the building including key management Maintaining effective business communication and providing management updates Reviewing risk assessments regularly Serving as a First Aider and Fire Marshal Skills and Experience We're looking for someone with: Prior supervisory experience Good interpersonal and communication skills Strong organisational and project management abilities A proactive and positive work approach Proficiency in IT, including Microsoft Office programs Full drivers license Do you like the sound of this role? If you have the skills and experience listed above, apply today! Please note. Every candidate will be assessed in accordance with their qualifications, merit, and ability to perform the duties of the job role advertised. Please be advised that no terminology in this advert is intended to discriminate on the grounds of a person's religion, gender, race, colour, age, sexual orientation, disability, or marital status
Temporary Accommodation Team Leader Lambeth Job Role Lead a team of officers, you will be responsible for the operational delivery of the Council's TA Placement or TA Management service, pursuant to the requirements of PVII Housing Act 1996 as amended. Be responsible for the agreements and contractual arrangements between the Council and accommodation providers by undertaking performance monitoring of the contractual and management agreements, ensuring actions are taken to address non-compliance. Key Accountabilities Manage allocated staff and resources using core processes and procedures consistently across the assigned operational activities in an efficient manner that is in compliance with all relevant policies and guidelines. Work in partnership with relevant internal and external partners as designated by the Service Manager for team objectives to deliver effective outcomes through collaborative, joined-up working. To lead and be responsible for the effective allocation of all types of temporary accommodation including daily emergencies and transfers; and to ensure that the placement of suitable accommodation is sufficient to meet with clients' individual needs and service demands. Work closely with the Service Manager to manage and maintain the Council's temporary accommodation portfolio, ensuring optimum use of stock to approved standards so that a good quality, sufficient and sustainable mix of properties continues to exist to address demand and customers need in line with the Council's objectives and statutory duties. Participate in appraisals, one to ones, objective settings, personal development plans and working group meetings and take a full and active role in service development, including service reviews. Support the Service Manager in developing and implementing innovative solutions and new schemes for temporary accommodation; taking a supporting role in negotiations with service providers, including social landlords, private sector landlords and other stakeholders.
May 01, 2024
Contract
Temporary Accommodation Team Leader Lambeth Job Role Lead a team of officers, you will be responsible for the operational delivery of the Council's TA Placement or TA Management service, pursuant to the requirements of PVII Housing Act 1996 as amended. Be responsible for the agreements and contractual arrangements between the Council and accommodation providers by undertaking performance monitoring of the contractual and management agreements, ensuring actions are taken to address non-compliance. Key Accountabilities Manage allocated staff and resources using core processes and procedures consistently across the assigned operational activities in an efficient manner that is in compliance with all relevant policies and guidelines. Work in partnership with relevant internal and external partners as designated by the Service Manager for team objectives to deliver effective outcomes through collaborative, joined-up working. To lead and be responsible for the effective allocation of all types of temporary accommodation including daily emergencies and transfers; and to ensure that the placement of suitable accommodation is sufficient to meet with clients' individual needs and service demands. Work closely with the Service Manager to manage and maintain the Council's temporary accommodation portfolio, ensuring optimum use of stock to approved standards so that a good quality, sufficient and sustainable mix of properties continues to exist to address demand and customers need in line with the Council's objectives and statutory duties. Participate in appraisals, one to ones, objective settings, personal development plans and working group meetings and take a full and active role in service development, including service reviews. Support the Service Manager in developing and implementing innovative solutions and new schemes for temporary accommodation; taking a supporting role in negotiations with service providers, including social landlords, private sector landlords and other stakeholders.
Niyaa People are looking for a Maintenance Manager to join a local council on a 6 month temporary contract. In the role you will take a leading role in the delivery of the capital works programme, Gas and electric schemes, and monitoring the KPIs of the team. Maintenance Manager Essex 6 month temporary contract Responsibilities of the Maintenance Manager: Manage capital works programs: Set programs, contract management, budget monitoring, and completion data recording. Ensure gas/electrical safety compliance: Generate compliance reports, raise priority works, and assist in legal processes. Monitor KPIs and performance: Utilize Ideagen software to manage KPIs, generate monthly reports, and update targets regularly. Develop policies and procedures: Create procedures to improve service delivery and knowledge within teams, such as rents procedure and OHMS amendments. Maintain data quality: Ensure accuracy of data in various systems including HMS, KPI software, and contracts, and provide clean data to contractors for improved service delivery. What are we looking for? Knowledge of the procedures, operational functions, and legislative requirements of the housing sector Able to communicate effectively and represent the council in a positive and professional manner Excellent IT skills, including use of a range of software packages such as Microsoft Excellent track record of delivering services with high customer satisfaction Interested in this Maintenance Manager role? Apply now or contact Luke Adams on (phone number removed)
May 01, 2024
Contract
Niyaa People are looking for a Maintenance Manager to join a local council on a 6 month temporary contract. In the role you will take a leading role in the delivery of the capital works programme, Gas and electric schemes, and monitoring the KPIs of the team. Maintenance Manager Essex 6 month temporary contract Responsibilities of the Maintenance Manager: Manage capital works programs: Set programs, contract management, budget monitoring, and completion data recording. Ensure gas/electrical safety compliance: Generate compliance reports, raise priority works, and assist in legal processes. Monitor KPIs and performance: Utilize Ideagen software to manage KPIs, generate monthly reports, and update targets regularly. Develop policies and procedures: Create procedures to improve service delivery and knowledge within teams, such as rents procedure and OHMS amendments. Maintain data quality: Ensure accuracy of data in various systems including HMS, KPI software, and contracts, and provide clean data to contractors for improved service delivery. What are we looking for? Knowledge of the procedures, operational functions, and legislative requirements of the housing sector Able to communicate effectively and represent the council in a positive and professional manner Excellent IT skills, including use of a range of software packages such as Microsoft Excellent track record of delivering services with high customer satisfaction Interested in this Maintenance Manager role? Apply now or contact Luke Adams on (phone number removed)
Facilities Manager 50,000 - 60,000 + Benefits Remote This is a fantastic opportunity to join a great business, current undergoing transformational changes. In this dynamic role, you'll lead the day-to-day operations of their facilities department, both on-site and remotely. ensuring seamless delivery of business objectives. From vibrant streets to dynamic destinations, you'll oversee every aspect of properties' performance, providing hands-on support and proactive leadership. Key Responsibilities: Lead operational leadership, swiftly resolving complex challenges with sound judgment and decisive problem-solving skills. Foster strong relationships with landlords and property managers through effective communication. Manage KPIs and P&L responsibilities, ensuring property availability, quality, and cost efficiency. Innovate processes to enhance departmental goals, while maintaining operational excellence and integrity. Oversee all property maintenance activities, coordinating with external contractors to ensure high standards. Develop long-term maintenance plans aligned with company objectives and budgetary constraints, implementing preventative strategies to reduce costs and extend asset lifespan. Key Skills & Experience: Expert in process improvement, SOPs, operational excellence, Lean Six Sigma. Lead cross-functional change, drives continuous improvement throughout the organization. Experienced in operational testing procedures, ensuring compliance and safety. Proficient in external/internal relationship management, with effective influencing skills. Excellent communication skills, both written and verbal. Prioritising business objectives and achieving results. About Cast UK Cast UK is a leading recruitment consultancy, specialising in professional-level talent in Procurement, Supply Chain & Operations, Buying & Merchandising, Logistics & Transport, HR and Sales. Each member of our team has extensive experience in their recruiting sector, going the extra mile for clients and candidates alike. Wherever you are in the Supply Chain, we supply the talent. For a complete list of all of our current vacancies, please visit (url removed)
May 01, 2024
Full time
Facilities Manager 50,000 - 60,000 + Benefits Remote This is a fantastic opportunity to join a great business, current undergoing transformational changes. In this dynamic role, you'll lead the day-to-day operations of their facilities department, both on-site and remotely. ensuring seamless delivery of business objectives. From vibrant streets to dynamic destinations, you'll oversee every aspect of properties' performance, providing hands-on support and proactive leadership. Key Responsibilities: Lead operational leadership, swiftly resolving complex challenges with sound judgment and decisive problem-solving skills. Foster strong relationships with landlords and property managers through effective communication. Manage KPIs and P&L responsibilities, ensuring property availability, quality, and cost efficiency. Innovate processes to enhance departmental goals, while maintaining operational excellence and integrity. Oversee all property maintenance activities, coordinating with external contractors to ensure high standards. Develop long-term maintenance plans aligned with company objectives and budgetary constraints, implementing preventative strategies to reduce costs and extend asset lifespan. Key Skills & Experience: Expert in process improvement, SOPs, operational excellence, Lean Six Sigma. Lead cross-functional change, drives continuous improvement throughout the organization. Experienced in operational testing procedures, ensuring compliance and safety. Proficient in external/internal relationship management, with effective influencing skills. Excellent communication skills, both written and verbal. Prioritising business objectives and achieving results. About Cast UK Cast UK is a leading recruitment consultancy, specialising in professional-level talent in Procurement, Supply Chain & Operations, Buying & Merchandising, Logistics & Transport, HR and Sales. Each member of our team has extensive experience in their recruiting sector, going the extra mile for clients and candidates alike. Wherever you are in the Supply Chain, we supply the talent. For a complete list of all of our current vacancies, please visit (url removed)
Lettings Consultant Kent based with regular travel to different properties across Kent and Sussex £30k + discretionary £5-10k bonus DiSRUPT Agency are excited to be working with a leading UK residential property investment company, seeking a Lettings Consultant to join their team on a permanent basis. You will be Kent based, working from a show home with regular to travel to different properties across Kent and Sussex for viewings. Due to the nature of this role, you must have a clean driving license and access to your own car. If you're driven to contribute to a dynamic team and make a tangible impact in the housing sector, this is your opportunity to be part of the change. About the Role We are looking for a Lettings Consultant who has a passion for delivering exceptional customer service. This is an exciting opportunity for a Lettings professional to join a rapidly growing business. You will be responsible for all lettings and renewals aspects at the developments with your main priorities being first class customer service and ensuring that homes are fully occupied. You will be the customers first point of contact from the initial enquiry stage right through to when they move in. Key duties include: Coordinating the online marketing of available homes in collaboration with the Marketing Manager, ensuring listings and property particulars are regularly updated and accurate. Being the first point of contact for incoming customers, responding to enquiries and viewing requests in a prompt manner which puts customers at the forefront. Driving occupancy by carrying out viewings and negotiating offers with prospective tenants. Progressing tenancy applications, including referencing, Right to Rent checks, signing of tenancy documents and tenant onboarding/check in. Driving customer retention by initiating renewals discussions and negotiations. Ensuring that systems and data are accurate and up to date for all lettings activity. Working in conjunction with third party agents as required. Working with the Head of Lettings to carry out rental appraisals of the local market. Effectively delivering against operational KPIs such as lease up targets, occupancy rates, net income and customer satisfaction. Providing regular reports on lettings performance to the Head of Lettings. Carrying out such other duties as delegated from time to time. We are seeking a highly capable candidate who will bring: Previous experience in real estate and residential lettings, BTR/PRS is preferred but not essential. Outstanding customer service skills, and excellent verbal and written communication skills. A dynamic and driven personality, with a strong zeal for the industry. Exceptional organisational competencies. Demonstrate ability to work autonomously, confidently taking charge, making informed decisions, and initiating action in line with company processes and policies. Proficient in presenting and interpreting information accurately and professionally. A collaborative team player who can inspire and motivate colleagues, effectively achieving goals collaboratively. Innovative problem-solving skills, with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling company, with plenty of room for career advancement.
May 01, 2024
Full time
Lettings Consultant Kent based with regular travel to different properties across Kent and Sussex £30k + discretionary £5-10k bonus DiSRUPT Agency are excited to be working with a leading UK residential property investment company, seeking a Lettings Consultant to join their team on a permanent basis. You will be Kent based, working from a show home with regular to travel to different properties across Kent and Sussex for viewings. Due to the nature of this role, you must have a clean driving license and access to your own car. If you're driven to contribute to a dynamic team and make a tangible impact in the housing sector, this is your opportunity to be part of the change. About the Role We are looking for a Lettings Consultant who has a passion for delivering exceptional customer service. This is an exciting opportunity for a Lettings professional to join a rapidly growing business. You will be responsible for all lettings and renewals aspects at the developments with your main priorities being first class customer service and ensuring that homes are fully occupied. You will be the customers first point of contact from the initial enquiry stage right through to when they move in. Key duties include: Coordinating the online marketing of available homes in collaboration with the Marketing Manager, ensuring listings and property particulars are regularly updated and accurate. Being the first point of contact for incoming customers, responding to enquiries and viewing requests in a prompt manner which puts customers at the forefront. Driving occupancy by carrying out viewings and negotiating offers with prospective tenants. Progressing tenancy applications, including referencing, Right to Rent checks, signing of tenancy documents and tenant onboarding/check in. Driving customer retention by initiating renewals discussions and negotiations. Ensuring that systems and data are accurate and up to date for all lettings activity. Working in conjunction with third party agents as required. Working with the Head of Lettings to carry out rental appraisals of the local market. Effectively delivering against operational KPIs such as lease up targets, occupancy rates, net income and customer satisfaction. Providing regular reports on lettings performance to the Head of Lettings. Carrying out such other duties as delegated from time to time. We are seeking a highly capable candidate who will bring: Previous experience in real estate and residential lettings, BTR/PRS is preferred but not essential. Outstanding customer service skills, and excellent verbal and written communication skills. A dynamic and driven personality, with a strong zeal for the industry. Exceptional organisational competencies. Demonstrate ability to work autonomously, confidently taking charge, making informed decisions, and initiating action in line with company processes and policies. Proficient in presenting and interpreting information accurately and professionally. A collaborative team player who can inspire and motivate colleagues, effectively achieving goals collaboratively. Innovative problem-solving skills, with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling company, with plenty of room for career advancement.
We are currently working with an established Facilities Management Service Provider looking to appoint a Facilities Assistant to work with their team in Central London. The main function of the role will be to provide a professional, quality-site based operational services for sites across the clients portfolio and assist in maintaining the relationship between the organisation and Clients, in line with Service Level Agreements. Update and keep accurate records and provide reports on operational services Core responsibilities of the Facilities Assistant in this role include: Assist with inspecting contractors work and reporting to monitor the performance of contracts (this may include security, maintenance, landscaping, cleaning contracts etc) and check that the agreed service level is being met. Assist with reviewing contracts periodically, and as necessary, manage the tender process for procuring new contracts to achieve the best balance between cost and service quality. Coordinate Planned Preventative Maintenance (PPM) works. Produce reports and management data relating to properties and sites. Monitor compliance with Health and Safety regulations. Assist in carrying out risk assessment and audits to ensure standards are maintained. Ad-hoc sites duties and remedial works including organizing reactive maintenance and ordering stocks and supplies. This role will be suited to someone looking to pursue a career in Facilities Management as this organisation are keen to train and develop their coordinators and have them progress in to managerial roles within the business. For this the client are offering a salary up to £32,500 per annum. Plus benefits such as: Salary review at 6 months, Pension, Zones 1-3 expensed & 22 days holiday (Excluding Banks)
May 01, 2024
Full time
We are currently working with an established Facilities Management Service Provider looking to appoint a Facilities Assistant to work with their team in Central London. The main function of the role will be to provide a professional, quality-site based operational services for sites across the clients portfolio and assist in maintaining the relationship between the organisation and Clients, in line with Service Level Agreements. Update and keep accurate records and provide reports on operational services Core responsibilities of the Facilities Assistant in this role include: Assist with inspecting contractors work and reporting to monitor the performance of contracts (this may include security, maintenance, landscaping, cleaning contracts etc) and check that the agreed service level is being met. Assist with reviewing contracts periodically, and as necessary, manage the tender process for procuring new contracts to achieve the best balance between cost and service quality. Coordinate Planned Preventative Maintenance (PPM) works. Produce reports and management data relating to properties and sites. Monitor compliance with Health and Safety regulations. Assist in carrying out risk assessment and audits to ensure standards are maintained. Ad-hoc sites duties and remedial works including organizing reactive maintenance and ordering stocks and supplies. This role will be suited to someone looking to pursue a career in Facilities Management as this organisation are keen to train and develop their coordinators and have them progress in to managerial roles within the business. For this the client are offering a salary up to £32,500 per annum. Plus benefits such as: Salary review at 6 months, Pension, Zones 1-3 expensed & 22 days holiday (Excluding Banks)
This a key construction role in the HMRC Estates team and reports to the Deputy Director of Professional Services and Digital Estates. As the Head of Construction, you will be providing the construction project expertise and knowledge to HMRC Estates UK wide, across a wide range of activities including new builds, refurbishments and minor projects. You will operate through the full RIBA project lifecycle from Strategic Definition into Use. You will do this through leadership of a team of Construction Assurance Managers and by working across the various functions to support delivery of our strategic and annual business plans. Your team will operate within a matrix project environment and will be responsible for the delivery of our all external construction professional services contract activities. You will also be accountable for the Operational Contract Management of these services. Job description As Head of Construction you will apply your extensive construction related and Building Contract knowledge to enable your team to support activities across the UK estate ranging from small works to major new build and refurbishment projects. You will lead and manage your team ensuring appropriate resource and capability levels to deliver individual project outcomes. Your team will manage external Professional Services and operate from acquisition, through the project lifecycle, assuring the developers works and delivering the Cat B Contract through to Operational handover and through defects. You will provide advice and expertise to support strategic decisions and resolution of contractual and other escalated issues. You will be responsible for delivery of high quality external construction and technical professional services, providing the operational contract management of the account including placing orders and financial management. Person specification An experienced construction professional with broad major project experience used to working in an environment of complex stakeholder management. Delivery focused and able to make effective decisions at pace to maintain project momentum. Essential Criteria : Significant experience managing and delivering large construction projects in excess of £5m each, end to end through the project lifecycle. Fully conversant with all major forms of JCT, NEC Building Contracts and experienced in administering, managing and minimising disputes. Experienced in the production of project schedules and reviewing those produced by others. Able to identify key dependencies and critical paths. Operating within a client organisation of a developer or end user, or as a consultant operating as client representative. Thorough knowledge and understanding of construction project/programme risks, and utilisation of tools to control and mitigate. Developing and maintaining effective relationships with senior/high influence stakeholders and operating in a complex organisational environment. Evidence of achieving excellent team results through the coaching, mentoring, personal development and leadership of the team. An Undergraduate degree in a property related discipline along with relevant other experience and qualifications. Member of either the Royal Institute of Chartered Surveyors or Chartered Institute of Building. If not already held must be willing to obtain full membership within 24 months. Requires successful application of security vetting to Security Cleared (SC) level. Desirable Criteria : Experience of managing delivery of large commercial office fit outs. Management of multi-disciplined technical teams. Knowledge of Digital Construction tools. Experience in Design for manufacture and assembly methodology. Experience in managing construction claims process. Benefits Alongside your salary of £66,957, HM Revenue and Customs contributes £18,078 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues Alpha pension equal to at least 27% of their salary. Family friendly policies. Personal support. Coaching and development.
May 01, 2024
Full time
This a key construction role in the HMRC Estates team and reports to the Deputy Director of Professional Services and Digital Estates. As the Head of Construction, you will be providing the construction project expertise and knowledge to HMRC Estates UK wide, across a wide range of activities including new builds, refurbishments and minor projects. You will operate through the full RIBA project lifecycle from Strategic Definition into Use. You will do this through leadership of a team of Construction Assurance Managers and by working across the various functions to support delivery of our strategic and annual business plans. Your team will operate within a matrix project environment and will be responsible for the delivery of our all external construction professional services contract activities. You will also be accountable for the Operational Contract Management of these services. Job description As Head of Construction you will apply your extensive construction related and Building Contract knowledge to enable your team to support activities across the UK estate ranging from small works to major new build and refurbishment projects. You will lead and manage your team ensuring appropriate resource and capability levels to deliver individual project outcomes. Your team will manage external Professional Services and operate from acquisition, through the project lifecycle, assuring the developers works and delivering the Cat B Contract through to Operational handover and through defects. You will provide advice and expertise to support strategic decisions and resolution of contractual and other escalated issues. You will be responsible for delivery of high quality external construction and technical professional services, providing the operational contract management of the account including placing orders and financial management. Person specification An experienced construction professional with broad major project experience used to working in an environment of complex stakeholder management. Delivery focused and able to make effective decisions at pace to maintain project momentum. Essential Criteria : Significant experience managing and delivering large construction projects in excess of £5m each, end to end through the project lifecycle. Fully conversant with all major forms of JCT, NEC Building Contracts and experienced in administering, managing and minimising disputes. Experienced in the production of project schedules and reviewing those produced by others. Able to identify key dependencies and critical paths. Operating within a client organisation of a developer or end user, or as a consultant operating as client representative. Thorough knowledge and understanding of construction project/programme risks, and utilisation of tools to control and mitigate. Developing and maintaining effective relationships with senior/high influence stakeholders and operating in a complex organisational environment. Evidence of achieving excellent team results through the coaching, mentoring, personal development and leadership of the team. An Undergraduate degree in a property related discipline along with relevant other experience and qualifications. Member of either the Royal Institute of Chartered Surveyors or Chartered Institute of Building. If not already held must be willing to obtain full membership within 24 months. Requires successful application of security vetting to Security Cleared (SC) level. Desirable Criteria : Experience of managing delivery of large commercial office fit outs. Management of multi-disciplined technical teams. Knowledge of Digital Construction tools. Experience in Design for manufacture and assembly methodology. Experience in managing construction claims process. Benefits Alongside your salary of £66,957, HM Revenue and Customs contributes £18,078 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues Alpha pension equal to at least 27% of their salary. Family friendly policies. Personal support. Coaching and development.
Lettings Consultant Essex based with regular travel to different properties in the region £30k + discretionary £5-10k bonus DiSRUPT Agency are excited to be working with a leading UK residential property investment company, seeking a Lettings Consultant to join their team on a permanent basis. You will be Essex based, working from a show home with regular to travel to different properties across Essex and Kent for viewings. Due to the nature of this role, you must have a clean driving license and access to your own car. If you're driven to contribute to a dynamic team and make a tangible impact in the housing sector, this is your opportunity to be part of the change. About the Role We are looking for a Lettings Consultant who has a passion for delivering exceptional customer service. This is an exciting opportunity for a Lettings professional to join a rapidly growing business. You will be responsible for all lettings and renewals aspects at the developments with your main priorities being first class customer service and ensuring that homes are fully occupied. You will be the customers first point of contact from the initial enquiry stage right through to when they move in. Key duties include: Coordinating the online marketing of available homes in collaboration with the Marketing Manager, ensuring listings and property particulars are regularly updated and accurate. Being the first point of contact for incoming customers, responding to enquiries and viewing requests in a prompt manner which puts customers at the forefront. Driving occupancy by carrying out viewings and negotiating offers with prospective tenants. Progressing tenancy applications, including referencing, Right to Rent checks, signing of tenancy documents and tenant onboarding/check in. Driving customer retention by initiating renewals discussions and negotiations. Ensuring that systems and data are accurate and up to date for all lettings activity. Working in conjunction with third party agents as required. Working with the Head of Lettings to carry out rental appraisals of the local market. Effectively delivering against operational KPIs such as lease up targets, occupancy rates, net income and customer satisfaction. Providing regular reports on lettings performance to the Head of Lettings. Carrying out such other duties as delegated from time to time. We are seeking a highly capable candidate who will bring: Previous experience in real estate and residential lettings, BTR/PRS is preferred but not essential. Outstanding customer service skills, and excellent verbal and written communication skills. A dynamic and driven personality, with a strong zeal for the industry. Exceptional organisational competencies. Demonstrate ability to work autonomously, confidently taking charge, making informed decisions, and initiating action in line with company processes and policies. Proficient in presenting and interpreting information accurately and professionally. A collaborative team player who can inspire and motivate colleagues, effectively achieving goals collaboratively. Innovative problem-solving skills, with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling company, with plenty of room for career advancement.
May 01, 2024
Full time
Lettings Consultant Essex based with regular travel to different properties in the region £30k + discretionary £5-10k bonus DiSRUPT Agency are excited to be working with a leading UK residential property investment company, seeking a Lettings Consultant to join their team on a permanent basis. You will be Essex based, working from a show home with regular to travel to different properties across Essex and Kent for viewings. Due to the nature of this role, you must have a clean driving license and access to your own car. If you're driven to contribute to a dynamic team and make a tangible impact in the housing sector, this is your opportunity to be part of the change. About the Role We are looking for a Lettings Consultant who has a passion for delivering exceptional customer service. This is an exciting opportunity for a Lettings professional to join a rapidly growing business. You will be responsible for all lettings and renewals aspects at the developments with your main priorities being first class customer service and ensuring that homes are fully occupied. You will be the customers first point of contact from the initial enquiry stage right through to when they move in. Key duties include: Coordinating the online marketing of available homes in collaboration with the Marketing Manager, ensuring listings and property particulars are regularly updated and accurate. Being the first point of contact for incoming customers, responding to enquiries and viewing requests in a prompt manner which puts customers at the forefront. Driving occupancy by carrying out viewings and negotiating offers with prospective tenants. Progressing tenancy applications, including referencing, Right to Rent checks, signing of tenancy documents and tenant onboarding/check in. Driving customer retention by initiating renewals discussions and negotiations. Ensuring that systems and data are accurate and up to date for all lettings activity. Working in conjunction with third party agents as required. Working with the Head of Lettings to carry out rental appraisals of the local market. Effectively delivering against operational KPIs such as lease up targets, occupancy rates, net income and customer satisfaction. Providing regular reports on lettings performance to the Head of Lettings. Carrying out such other duties as delegated from time to time. We are seeking a highly capable candidate who will bring: Previous experience in real estate and residential lettings, BTR/PRS is preferred but not essential. Outstanding customer service skills, and excellent verbal and written communication skills. A dynamic and driven personality, with a strong zeal for the industry. Exceptional organisational competencies. Demonstrate ability to work autonomously, confidently taking charge, making informed decisions, and initiating action in line with company processes and policies. Proficient in presenting and interpreting information accurately and professionally. A collaborative team player who can inspire and motivate colleagues, effectively achieving goals collaboratively. Innovative problem-solving skills, with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling company, with plenty of room for career advancement.
Head of FM Woolwich 55,000 - 60,000 per annum Mainstay is working with a leading service provider who is looking to recruit a Head of FM to cover a single site. This is a critical, demanding role so you must have experience in operational management, preferably with exposure to the provision of FM services and building infrastructure. This is a demanding role with line management responsibilities; therefore, you must have experience in leading and directing people successfully. Working with an internal team and external contractors, you will ensure the delivery of the highest quality upkeep and maintenance of all of the site, within agreed cost parameters, with an unparalleled customer service approach. Your operational knowledge and application of current Health & Safety, Environmental legislation, Quality Assurance controls and COSHH requirements is a pre-requisite. Role: As the Head of Facilities you be responsible for driving and delivering contracted FM service levels to a client that are safe, high quality, financially viable, and operationally functional. You will manage and direct the on-site team in the delivery of services required from the contract with the support of 2x Deputy FM. As the Head of FM you will manage contractors including specialist hard services, fire systems, lifts, hygiene, waste management, and all outsourced services You will be responsible for ensuring all contractual KPIs/SLAs are reported and achieved in line with the contract Business Plan. As the Head of FM you will develop and be accountable for departmental budgets, staffing, and capital expenditure. Thorough understanding of PPM and reactive/remedial works scheduling and programming. Application of approved Quality Control, Health and safety, Environmental and COSHH standards and evaluation of work practices Candidate: As the Head of FM you must have technical qualifications within either Electrical or mechanical sectors E.g. NVQ level 3, City and Guilds Experience working as a facilities manager within a Built Estate Manager Experience managing a team of engineers, KPI/SLA, health and safety and contractors
May 01, 2024
Full time
Head of FM Woolwich 55,000 - 60,000 per annum Mainstay is working with a leading service provider who is looking to recruit a Head of FM to cover a single site. This is a critical, demanding role so you must have experience in operational management, preferably with exposure to the provision of FM services and building infrastructure. This is a demanding role with line management responsibilities; therefore, you must have experience in leading and directing people successfully. Working with an internal team and external contractors, you will ensure the delivery of the highest quality upkeep and maintenance of all of the site, within agreed cost parameters, with an unparalleled customer service approach. Your operational knowledge and application of current Health & Safety, Environmental legislation, Quality Assurance controls and COSHH requirements is a pre-requisite. Role: As the Head of Facilities you be responsible for driving and delivering contracted FM service levels to a client that are safe, high quality, financially viable, and operationally functional. You will manage and direct the on-site team in the delivery of services required from the contract with the support of 2x Deputy FM. As the Head of FM you will manage contractors including specialist hard services, fire systems, lifts, hygiene, waste management, and all outsourced services You will be responsible for ensuring all contractual KPIs/SLAs are reported and achieved in line with the contract Business Plan. As the Head of FM you will develop and be accountable for departmental budgets, staffing, and capital expenditure. Thorough understanding of PPM and reactive/remedial works scheduling and programming. Application of approved Quality Control, Health and safety, Environmental and COSHH standards and evaluation of work practices Candidate: As the Head of FM you must have technical qualifications within either Electrical or mechanical sectors E.g. NVQ level 3, City and Guilds Experience working as a facilities manager within a Built Estate Manager Experience managing a team of engineers, KPI/SLA, health and safety and contractors
My client a leading DLO are currently seeking an experienced Mechanical and Electrical Services Manager to support the Operations Manager (Repairs and Maintenance) and be accountable for delivering a wide range of measurable short-, medium- and long-term service improvements for the business, ensuring the effective delivery of maintenance services for a substantial housing stock. Duties: Lead, motivate, and manage a team of 5 or 6 team leaders, providing guidance, support, and direction to ensure optimal performance. Oversee the activities of team leaders, assisting them in resolving issues and addressing challenges as they arise. Foster a collaborative and cohesive team environment, promoting accountability, professionalism, and continuous improvement. Collaborate with departmental stakeholders to develop and implement strategic plans, goals, and objectives for maintenance operations. Ensure that maintenance activities are executed efficiently, effectively, and in accordance with established standards and procedures. Monitor and prepare subcontractor spend on monthly budgets. Monitor key performance indicators (KPIs) and metrics to assess operational performance and identify areas for improvement. Allocate resources, including personnel, equipment, and materials, to support maintenance projects and initiatives. Optimize resource utilization to maximize productivity, minimize downtime, and control costs. Maintain high standards of workmanship and service quality, ensuring that all maintenance activities meet or exceed customer expectations and regulatory requirements. Implement quality assurance processes and procedures to assess, monitor, and enhance service delivery standards. Identify potential risks and hazards associated with maintenance operations and develop strategies to mitigate these risks effectively. Ensure compliance with health and safety regulations, codes, and standards to promote a safe working environment for all personnel. Foster positive working relationships with internal stakeholders, external partners, and clients to facilitate collaboration and effective communication. Serve as a point of contact for client inquiries, concerns, and feedback, addressing issues promptly and proactively. Requirements: 18th edition 2391 NVQ L3 SSSTS IOSH Managerial experience
May 01, 2024
Full time
My client a leading DLO are currently seeking an experienced Mechanical and Electrical Services Manager to support the Operations Manager (Repairs and Maintenance) and be accountable for delivering a wide range of measurable short-, medium- and long-term service improvements for the business, ensuring the effective delivery of maintenance services for a substantial housing stock. Duties: Lead, motivate, and manage a team of 5 or 6 team leaders, providing guidance, support, and direction to ensure optimal performance. Oversee the activities of team leaders, assisting them in resolving issues and addressing challenges as they arise. Foster a collaborative and cohesive team environment, promoting accountability, professionalism, and continuous improvement. Collaborate with departmental stakeholders to develop and implement strategic plans, goals, and objectives for maintenance operations. Ensure that maintenance activities are executed efficiently, effectively, and in accordance with established standards and procedures. Monitor and prepare subcontractor spend on monthly budgets. Monitor key performance indicators (KPIs) and metrics to assess operational performance and identify areas for improvement. Allocate resources, including personnel, equipment, and materials, to support maintenance projects and initiatives. Optimize resource utilization to maximize productivity, minimize downtime, and control costs. Maintain high standards of workmanship and service quality, ensuring that all maintenance activities meet or exceed customer expectations and regulatory requirements. Implement quality assurance processes and procedures to assess, monitor, and enhance service delivery standards. Identify potential risks and hazards associated with maintenance operations and develop strategies to mitigate these risks effectively. Ensure compliance with health and safety regulations, codes, and standards to promote a safe working environment for all personnel. Foster positive working relationships with internal stakeholders, external partners, and clients to facilitate collaboration and effective communication. Serve as a point of contact for client inquiries, concerns, and feedback, addressing issues promptly and proactively. Requirements: 18th edition 2391 NVQ L3 SSSTS IOSH Managerial experience
This a key construction role in the HMRC Estates team and reports to the Deputy Director of Professional Services and Digital Estates. As the Head of Construction, you will be providing the construction project expertise and knowledge to HMRC Estates UK wide, across a wide range of activities including new builds, refurbishments and minor projects. You will operate through the full RIBA project lifecycle from Strategic Definition into Use. You will do this through leadership of a team of Construction Assurance Managers and by working across the various functions to support delivery of our strategic and annual business plans. Your team will operate within a matrix project environment and will be responsible for the delivery of our all external construction professional services contract activities. You will also be accountable for the Operational Contract Management of these services. Job description As Head of Construction you will apply your extensive construction related and Building Contract knowledge to enable your team to support activities across the UK estate ranging from small works to major new build and refurbishment projects. You will lead and manage your team ensuring appropriate resource and capability levels to deliver individual project outcomes. Your team will manage external Professional Services and operate from acquisition, through the project lifecycle, assuring the developers works and delivering the Cat B Contract through to Operational handover and through defects. You will provide advice and expertise to support strategic decisions and resolution of contractual and other escalated issues. You will be responsible for delivery of high quality external construction and technical professional services, providing the operational contract management of the account including placing orders and financial management. Person specification An experienced construction professional with broad major project experience used to working in an environment of complex stakeholder management. Delivery focused and able to make effective decisions at pace to maintain project momentum. Essential Criteria : Significant experience managing and delivering large construction projects in excess of £5m each, end to end through the project lifecycle. Fully conversant with all major forms of JCT, NEC Building Contracts and experienced in administering, managing and minimising disputes. Experienced in the production of project schedules and reviewing those produced by others. Able to identify key dependencies and critical paths. Operating within a client organisation of a developer or end user, or as a consultant operating as client representative. Thorough knowledge and understanding of construction project/programme risks, and utilisation of tools to control and mitigate. Developing and maintaining effective relationships with senior/high influence stakeholders and operating in a complex organisational environment. Evidence of achieving excellent team results through the coaching, mentoring, personal development and leadership of the team. An Undergraduate degree in a property related discipline along with relevant other experience and qualifications. Member of either the Royal Institute of Chartered Surveyors or Chartered Institute of Building. If not already held must be willing to obtain full membership within 24 months. Requires successful application of security vetting to Security Cleared (SC) level. Desirable Criteria : Experience of managing delivery of large commercial office fit outs. Management of multi-disciplined technical teams. Knowledge of Digital Construction tools. Experience in Design for manufacture and assembly methodology. Experience in managing construction claims process. Benefits Alongside your salary of £66,957, HM Revenue and Customs contributes £18,078 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues Alpha pension equal to at least 27% of their salary. Family friendly policies. Personal support. Coaching and development.
May 01, 2024
Full time
This a key construction role in the HMRC Estates team and reports to the Deputy Director of Professional Services and Digital Estates. As the Head of Construction, you will be providing the construction project expertise and knowledge to HMRC Estates UK wide, across a wide range of activities including new builds, refurbishments and minor projects. You will operate through the full RIBA project lifecycle from Strategic Definition into Use. You will do this through leadership of a team of Construction Assurance Managers and by working across the various functions to support delivery of our strategic and annual business plans. Your team will operate within a matrix project environment and will be responsible for the delivery of our all external construction professional services contract activities. You will also be accountable for the Operational Contract Management of these services. Job description As Head of Construction you will apply your extensive construction related and Building Contract knowledge to enable your team to support activities across the UK estate ranging from small works to major new build and refurbishment projects. You will lead and manage your team ensuring appropriate resource and capability levels to deliver individual project outcomes. Your team will manage external Professional Services and operate from acquisition, through the project lifecycle, assuring the developers works and delivering the Cat B Contract through to Operational handover and through defects. You will provide advice and expertise to support strategic decisions and resolution of contractual and other escalated issues. You will be responsible for delivery of high quality external construction and technical professional services, providing the operational contract management of the account including placing orders and financial management. Person specification An experienced construction professional with broad major project experience used to working in an environment of complex stakeholder management. Delivery focused and able to make effective decisions at pace to maintain project momentum. Essential Criteria : Significant experience managing and delivering large construction projects in excess of £5m each, end to end through the project lifecycle. Fully conversant with all major forms of JCT, NEC Building Contracts and experienced in administering, managing and minimising disputes. Experienced in the production of project schedules and reviewing those produced by others. Able to identify key dependencies and critical paths. Operating within a client organisation of a developer or end user, or as a consultant operating as client representative. Thorough knowledge and understanding of construction project/programme risks, and utilisation of tools to control and mitigate. Developing and maintaining effective relationships with senior/high influence stakeholders and operating in a complex organisational environment. Evidence of achieving excellent team results through the coaching, mentoring, personal development and leadership of the team. An Undergraduate degree in a property related discipline along with relevant other experience and qualifications. Member of either the Royal Institute of Chartered Surveyors or Chartered Institute of Building. If not already held must be willing to obtain full membership within 24 months. Requires successful application of security vetting to Security Cleared (SC) level. Desirable Criteria : Experience of managing delivery of large commercial office fit outs. Management of multi-disciplined technical teams. Knowledge of Digital Construction tools. Experience in Design for manufacture and assembly methodology. Experience in managing construction claims process. Benefits Alongside your salary of £66,957, HM Revenue and Customs contributes £18,078 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues Alpha pension equal to at least 27% of their salary. Family friendly policies. Personal support. Coaching and development.
Have you got construction experience on new build & refurbishment projects? Are you comfortable working with professional consultants and suppliers? Do you want to work for the biggest landlord in central Government? If the answer is yes, then our Construction Assurance Manager within our Construction & Fit Out team at HMRC could be for you! As our Construction Assurance Manager, we are looking for you to apply your construction related knowledge to activities across the estate which range from small works to major new build and refurbishment projects. The role is responsible for scope of works documents for construction related activities, including reviewing, and commenting on design, costs and delivery schedules and providing assurance across construction activities during preconstruction, delivery of projects and post completion. Job description This client-side role provides the opportunity to be involved in a wide range of Estates project types, covering a variety of disciplines. We are looking for you to apply your skills and knowledge of all construction related matters ranging from construction project scheduling, building contracts, CDM, & H&S, drawing on your prior experience in delivering projects to time cost and quality whilst working with professional consultants, FM suppliers and fit out contractor teams to ensure our standards are delivered. As our Construction Assurance Manager, you will join a team that are delivering Phase 1 of the Government Hubs programme having already completed some 2.5m sq/m of new office space developments. We are currently on-site at Pilgrim Quarter, Newcastle transforming a city centre location in the build phase of our largest Hub at 42,000 sq/m. This has involved significant demolition, piling, basement construction, the retention of a Grade 2 listed façade to a whole street block and we are now in Cat A fit out. This is a key role following the construction projects all the way through from acquisition to handover into operation. As well as our new builds we also deliver a range of refits and smaller projects into our existing estate as well as driving our digital estate agenda. Person specification We are looking for someone who is has experience liaising with a range of customers both internally and externally. They can range from contractors, suppliers and even non-property professionals, who all work alongside us to get our project aligned with our overall objectives. We need you to be confident in assembling and assuring delivery of high-quality projects through adherence to Employers Requirements, design standards, BIM Plan, and delivery of defined products under the Quality Management System. Essential Criteria An undergraduate degree within a property related discipline along with other relevant experience or qualifications. You are required to be a member of one of the following professional bodies (MRICS, MCIOB, CIWFM) Demonstrable experience of working throughout a Construction project lifecycle encompassing pre-construction, tendering etc. Evidence of overseeing diverse external professional consultants across various disciplines, Experience managing performance oversight, financial cost and time management, and service scoping of contracts. Memberships o You are required to be a member of one of the following professional bodies (MRICS, MCIOB, CIWFM) Benefits HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues Alpha pension equal to at least 27% of their salary. Family friendly policies. Personal support. Coaching and development.
May 01, 2024
Full time
Have you got construction experience on new build & refurbishment projects? Are you comfortable working with professional consultants and suppliers? Do you want to work for the biggest landlord in central Government? If the answer is yes, then our Construction Assurance Manager within our Construction & Fit Out team at HMRC could be for you! As our Construction Assurance Manager, we are looking for you to apply your construction related knowledge to activities across the estate which range from small works to major new build and refurbishment projects. The role is responsible for scope of works documents for construction related activities, including reviewing, and commenting on design, costs and delivery schedules and providing assurance across construction activities during preconstruction, delivery of projects and post completion. Job description This client-side role provides the opportunity to be involved in a wide range of Estates project types, covering a variety of disciplines. We are looking for you to apply your skills and knowledge of all construction related matters ranging from construction project scheduling, building contracts, CDM, & H&S, drawing on your prior experience in delivering projects to time cost and quality whilst working with professional consultants, FM suppliers and fit out contractor teams to ensure our standards are delivered. As our Construction Assurance Manager, you will join a team that are delivering Phase 1 of the Government Hubs programme having already completed some 2.5m sq/m of new office space developments. We are currently on-site at Pilgrim Quarter, Newcastle transforming a city centre location in the build phase of our largest Hub at 42,000 sq/m. This has involved significant demolition, piling, basement construction, the retention of a Grade 2 listed façade to a whole street block and we are now in Cat A fit out. This is a key role following the construction projects all the way through from acquisition to handover into operation. As well as our new builds we also deliver a range of refits and smaller projects into our existing estate as well as driving our digital estate agenda. Person specification We are looking for someone who is has experience liaising with a range of customers both internally and externally. They can range from contractors, suppliers and even non-property professionals, who all work alongside us to get our project aligned with our overall objectives. We need you to be confident in assembling and assuring delivery of high-quality projects through adherence to Employers Requirements, design standards, BIM Plan, and delivery of defined products under the Quality Management System. Essential Criteria An undergraduate degree within a property related discipline along with other relevant experience or qualifications. You are required to be a member of one of the following professional bodies (MRICS, MCIOB, CIWFM) Demonstrable experience of working throughout a Construction project lifecycle encompassing pre-construction, tendering etc. Evidence of overseeing diverse external professional consultants across various disciplines, Experience managing performance oversight, financial cost and time management, and service scoping of contracts. Memberships o You are required to be a member of one of the following professional bodies (MRICS, MCIOB, CIWFM) Benefits HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues Alpha pension equal to at least 27% of their salary. Family friendly policies. Personal support. Coaching and development.