28 jobs found

Allocations and Lettings Officer Bedford £28,582 per annum Full Time Monday - Friday, 9am-5pm. 12 months, Fixed Term Position We're excited to offer a fantastic opportunity for an organised, collaborative, and customer-focused individual to join our Allocations and Lettings Team. Do you have experience or knowledge of social housing? Are you looking to make a meaningful impact in a fast-paced environment? If so, this could be the perfect role for you. Key Responsibilities Allocate bpha's Social and Affordable rental properties in line with our allocations policies and local authority nomination agreements. Assess applicant suitability by reviewing housing need, affordability, and previous tenancy conduct. Minimise rent loss by ensuring efficient turnaround of vacant properties. Process tenancy changes in accordance with legislation, contractual rights, and bpha policies. Put customers at the heart of our services-build trust and use your expertise to support their needs. Actively listen to customers to enhance their experience and help bpha become a landlord of choice. Ensure tenancies are legally ended and refunds are processed accurately. What We're Looking For Experience or a strong understanding of social housing. Familiarity with the Regulator of Social Housing (RSH) requirements and Tenant Satisfaction Measures is desirable. Confident using IT systems, including Word, Excel, and Outlook. Experience with Microsoft Dynamics or a willingness to learn new systems. Ability to adapt to changing priorities and processes. Skilled at managing a busy workload with competing demands. Self-motivated with strong organisational skills and a team-oriented mindset. Excellent communication and customer service skills, with a compassionate and customer-first approach. Experience working with both internal and external stakeholders. Employee Benefits We believe in rewarding our team with more than just a paycheque. In addition to a wealth of other benefits and as part of our commitment to your wellbeing and development, we offer: Cycle to Work Scheme Retail Discounts 28 Days Annual Leave + Bank Holidays Professional Development Opportunities Private Health Care Employee Assistance Programme Generous Pension Scheme Interviews will take place during the week commencing 4th November 2025. Please note that applications will be reviewed as received and bpha reserves the right to close applications early upon identification of a suitable candidate. Apply early to avoid disappointment! All offers will be subject to satisfactory pre-employment screening, including DBS check and references.

Job Title: Accommodation Administrator Location: Birmingham Contract Type: Temp Hours:30 hours per week, Monday to Friday Hourly Rate / Salary: £12.60 Start Date: ASAP About the Role Are you passionate about delivering exceptional customer service in a housing or accommodation setting? We're looking for a proactive and organised Accommodation Administrator to join our team, supporting a safe, welcoming, and well-managed living environment for key workers. You'll be the first point of contact for residents and play a key role in coordinating bookings, supporting marketing and lettings, managing maintenance issues, and ensuring compliance across the scheme. This is a vital frontline role with a strong customer service and operational focus ideal for someone who thrives in a busy environment and enjoys variety in their day. Key Responsibilities Customer Service & Enquiries: Act as the first point of contact for residents and prospective tenants via phone, email, and in person. Lettings Support: Assist the Marketing & Lettings Officer with advertising vacancies, processing applications, and optimising occupancy. Move-In/Move-Out Coordination: Support residents with key processes including right-to-rent checks, rent/deposit collection, and tenancy documentation. Bookings & Records: Accurately manage bookings, maintain up-to-date occupancy records, and process tenant data in housing systems. Maintenance Coordination: Log and track maintenance requests, liaise with contractors, and follow up to ensure timely resolution. Health & Safety & Compliance: Conduct property inspections and compliance checks to ensure safe, well-maintained accommodation. Stakeholder Liaison: Work with NHS Trusts, universities, and other partners to coordinate key worker placements and support service standards. Feedback & Service Improvement: Gather tenant feedback, support complaint investigations, and assist with service improvement initiatives. About You Essential: Strong customer service and communication skills Able to multitask and manage busy administrative processes efficiently Proficient in Microsoft Office and housing/booking systems Confident in liaising with tenants, contractors, and external stakeholders Desirable: Experience in accommodation, hospitality, or property management Familiarity with tenancy agreements and housing compliance Basic financial admin knowledge (e.g. rent payments, invoicing) Understanding of health & safety in residential settings Why Join Us? Be part of a team making a real difference in the lives of essential key workers Work in a supportive and collaborative environment Develop your skills in property coordination, customer service, and housing management Join an organisation that values wellbeing, inclusion, and professional growth Additional Info No financial responsibility No direct or indirect reports Reporting to: Accommodation Manager

Our client, an Essex based local council, has a fantastic opportunity for a temporary Sheltered Housing Officer to manage one of their over 60's independent living schemes in South Essex. Key duties: Daily welfare checks and responding to any emergency calls. Provide housing management and tenancy sustainment advice, including support for low-level arrears. Assist with viewings, lettings, sign-ups and inductions for new tenants. Conduct regular health and safety checks to ensure scheme compliance (fire safety, telecare) and following up on any actions or identified issues. Maintain and update support plans and risk assessments. Promote tenant led initiatives and social activities. Ensure that the scheme remains in a safe and secure state. Skills required: Experience in managing a sheltered housing scheme with older or vulnerable residents. Strong housing management experience including legislation and best practice related to sheltered housing. Thorough knowledge of health and safety. Skilled in completing assessments and support plans. Knowledge of dealing with Safeguarding issues to ensure alerts are made efficiently and sensitively. Confidence to work independently on site five days a week. Applicants must have access to a vehicle and a full UK driving license. An Enhanced DBS. This role is based at the scheme five days a week. Six-month temporary role.

Property Manager- £46,509- London, W10 The Role Are you an experienced Property Manager who thrives on balancing commercial insight with tenant satisfaction? Do you have the skills to manage diverse properties while maintaining strong relationships across a variety of stakeholders? If so, we have an exciting opportunity for you. As a Property Manager at Westway Trust, you will take responsibility for managing a portfolio of properties, including commercial spaces. You will ensure the Trust's assets are protected through effective landlord and tenant management. Working closely with the Head of Property & Estates and the senior Property Manager, you will also collaborate with the Facilities Management and Property Team. Your role will be crucial in delivering a friendly, professional service to a culturally diverse community. If you're ready to take ownership of a varied property portfolio and make a difference in a vibrant community, we'd love to hear from you. Closing Date: 3rd November 2025. Key Responsibilities: Manage day-to-day tenant relationships, addressing queries and ensuring smooth operations. Undertake routine property inspections to ensure compliance with lease and licence agreements. Prepare property reports and follow up on required actions. Handle licences to alter, signage, wayleaves, and support tenant selection and negotiation. Manage markets, stalls, and car parks on Trust land. Liaise with Facilities Management and Events teams to coordinate tenant communications. Prepare refurbishment scopes, schedules of condition, and dilapidation reports. Maintain accurate property records and respond to business rates enquiries. Assist with recruitment and line manage the Lettings/Leasing Officer. Support consultants on commissioned projects with relevant information and occasional assistance. The Company Westway Trust is a dynamic and forward-thinking charity located in the heart of Portobello, West London. Established as a beacon of community-driven change, the Westway Trust is rooted in the heart of North Kensington. As a Westway Trust employee, you will have the opportunity to work in a dynamic and fulfilling environment while making a meaningful difference. The Person Extensive experience in property management, including landlord and tenant matters for commercial properties. Strong knowledge of commercial property legislation, health & safety, and fire regulations. Excellent people management, negotiation, and conflict resolution skills. Experience with property management software and MS Office. Ability to manage multiple tasks under pressure with strong organisational skills. Commercial awareness and strategic thinking to manage property assets effectively. Experience in commercial property transactions and tenant selection. Ability to work independently and collaboratively within a diverse, multicultural environment. Commercial Property Management qualification or equivalent experience.

The Housing Allocation Officer plays a critical role in ensuring that housing services are delivered effectively and equitably to those in greatest need. This position involves managing the process of allocating housing to individuals and families, ensuring compliance with various regulations, policies, and guidelines for all general needs properties, unless other local arrangements are in place. Client Details Joseph Rowntree Housing Trust (JRHT) strives to be a housing association that is sustainable and engaging, provides high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. They were established more than 110 years ago by Joseph Rowntree to provide housing in communities and work alongside the Joseph Rowntree Foundation. Built on trust Show they care Make a difference Description maintaining accurate records, processing applications, and conducting interviews and visits with applicants to gather necessary information to progress their application or nomination. Additionally, you will collaborate with social services and other organisations to facilitate support for applicants, helping them secure stable housing solutions. You will also work closely with internal staff to ensure that handover of new residents is seamless. The ideal candidate will be compassionate, detail-oriented, and adept at problem-solving, capable of navigating complex situations while remaining empathetic to the diverse backgrounds of those seeking housing. Manage the housing allocation process for general needs properties (unless different local arrangements are in place) from application to sign-up stage. Carry out visits and interviews with applicants to assess their housing needs and preferences, this may include visiting them at their current home. Ensure compliance with local housing regulations and policies during the allocation process. Maintain accurate and up-to-date records of housing applications and allocations. Collaborate with local authorities, other statutory agencies and in some instance community groups to support applicants in securing housing. Monitor and evaluate the effectiveness of housing allocation programs and suggest improvements. Provide excellent customer service to applicants, addressing their concerns and inquiries promptly. Create and support the creation of local lettings policies in partnership with internal teams. To carry out right to rent checks for all applicants. Profile A successful Allocations Officer should have: Experience in housing services or social services is highly desirable. Strong understanding of housing laws, regulations, and allocation policies. Excellent verbal and written communication skills. Ability to work collaboratively with various stakeholders, including local government agencies and community organisations. Strong organisational and time management skills to handle multiple applications efficiently. Demonstrated ability to approach sensitive situations with empathy and professionalism. Driving licence and access to a car to complete viewings and visits as necessary Job Offer Competitive salary of approximately 34,000 per annum. Opportunity to work in York, contributing to a meaningful cause. Supportive and professional work environment. Potential for career development within the organisation. If you are ready to make a difference and excel as an Allocations Officer, we encourage you to apply today.

We're looking for a dedicated Housing Officer to join a local council in Nottinghamshire to help deliver a high quality, housing management service across a portfolio of general needs properties. Housing Officer responsibilities include: Managing general needs tenancies and estates, including lettings, voids, and low - medium level anti-social behaviour. Delivering effective tenancy support through regular patch visits and person-centred planning Promoting customer involvement and partnership working with local agencies Ensuring compliance with housing legislation, safeguarding protocols and health & safety standards As a Housing Officer we're looking for: Strong understanding of housing legislation Previous experience in housing A positive, proactive approach and ability to work independently under pressure Proven knowledge of housing law, tenancy management and safeguarding Job Title: Housing Officer Contract: Temporary until March 31st 2026 Rate: 25 - 28hr Location: Nottinghamshire If this Housing Officer role is for you then please apply or contact (url removed)

Your new company This opportunity is with Birmingham City Council, the UK's largest local authority, where you will be joining as a TA Support Officer on a three-month contract. The role is full-time, working Monday to Friday for 36.5 hours per week. You will be based at Magnolia House, Highgate Street, Birmingham, B12. The position involves travelling across Birmingham to meet service users and conduct property inspections, so access to your own vehicle is essential, along with business insurance if not already in place. An enhanced DBS check is required, which will be arranged for you free of charge by Hays. Your new role As a Temporary Accommodation Support Officer, you will be responsible for supporting service users in temporary accommodation. Your duties will include conducting property inspections, meeting with customers, issuing and explaining licence agreements, and assisting them with housing benefit applications. You will play a key role in ensuring that individuals and families receive appropriate support and guidance during their housing journey, helping them to maintain their accommodation and access the benefits they are entitled to. What you'll need to succeed To succeed in this role, you will need strong interpersonal skills, a good understanding of housing support services, and the ability to work independently across various locations. You must be comfortable conducting property inspections and engaging with service users in a professional and empathetic manner. A full driving licence, access to a vehicle, and business insurance are required, along with an enhanced DBS check. What you'll get in return For the first 13 weeks, you will be paid £14.12 per hour including holiday allowance (£12.60 basic) + mileage/ parking expenses. After this period, your pay will increase to £16.77 per hour including holiday allowance (£14.32 basic) + mileage/ parking expenses. You will gain valuable experience working within a supportive team at Birmingham City Council, contributing to meaningful outcomes for vulnerable individuals and families. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

An exciting opportunity has emerged for an Allocations and Lettings Officer to join the housing department at one of Adecco's key public sector clients on initial fixed term contract positions for six months (with every possibility of an extension should the assignment go well), paying nearly £40k per annum. Based in Dartford in Kent for 2-3 days each week and reporting into the Head of Allocations, this post is a car driving position so applicants must all have access to their own vehicle. The successful candidate will be working full time (35 hours each week, Monday to Friday), and working as part of a team to deliver a smooth and efficient customer experience for new and existing customers moving in and out of our clients' homes. Key elements of this role include: Delivering lettings tasks and processes in line with policy and regulation, to achieve great customer experience, meet performance targets and to enable a smooth key to key process. Liaising with internal and external customers, providing a responsive and helpful lettings service, giving guidance and advice, and sign posting where appropriate. Creating and managing adverts for empty homes, providing accurate detail for potential applicants / customers to make informed choices. Coordinating and managing the application process for new and current customers, ensuring customers are informed on what to expect and kept updated throughout their journey to signing up. Processing shortlists and work with partners, including Local Authorities (LA) and rehousing agencies, to let homes efficiently, and sensitively where required, and ensure partner requirements are met, e.g. LA nominations agreements and updating shortlisting outcomes. Assessing applications for housing in line with policy, to ensure homes are appropriately let, and informed risk-based decisions are taken to support tenancy sustainment. Liaising with both statutory and non-statutory agencies as part of the information gathering process, in line with data protection policies. Coordinating water management compliance and work closely with colleagues to ensure all property and building safety compliance checks / certification is available and in place pre-letting, minimising wait times and disruption for customers. Taking ownership of lettings related documentation, including tenancy agreements and sign-up/welcome packs, ensuring legal documents and rent related information are accurate. Coordinating and/or conducting viewings and sign-up/welcome visit appointments, ensuring information is shared with customers and colleagues ahead of appointments, and keeping customer wait times to a minimum. Creating, updating, and managing customer records, ensuring accurate information and documents are held and transferred within the appropriate housing management systems as required, and in line with data protection policy and regulation. Working collaboratively with colleagues and external partners to support the prompt turnaround of empty homes and handover of new build developments. Supporting with post-sign-up queries relating to the lettings or empty homes process. Keeping accurate and up to date records of all actions taken throughout the lettings process, including clear notes of communication with customers. Previous experience of lettings processes, ideally in a social housing environment, with experience of working with choice-based lettings, nominations from Local Authorities and rehousing options would be ideal from our client's perspective. In addition, solid understanding of Landlord and Tenant legislation as well as experience of using a housing management system (preferably CRM/Dynamics 365), would be highly desirable. Only applicants who are immediately available or on short notice (1-2 weeks) need apply, as our client is looking to fill these roles as soon as possible with interviews taking place in w/c Monday 20th October 2025.

Estates Services Team LeaderSalary: £43,693 - £48,710 Location: Mid Sussex District Council, Haywards HeathAdecco Public Sector is proud to be working with Mid Sussex District Council as they seek to recruit a number of permanent roles into their People & Commercial Services Directorate.About the Role:Mid Sussex District Council is seeking a skilled and motivated Estates Services Team Leader to oversee the management of its diverse property portfolio, including tenanted residential, commercial, and operational assets.This is a fantastic opportunity for a qualified surveyor with strong leadership experience and a passion for delivering high-quality property services. You'll lead a team of surveyors and technical officers, manage external consultants, and provide expert property advice across the Council.Your key responsibilities will include: Leading the Estates team and managing day-to-day operations across the Council's property portfolio Overseeing lettings, lease renewals, rent reviews, valuations, acquisitions, disposals, and more Providing strategic property advice to support corporate projects and service delivery Managing external contractors and consultants, ensuring high standards and value for money Preparing reports, attending Council meetings, and representing the Council in formal proceedings Maintaining accurate property records and ensuring compliance with statutory requirements About You: The ideal candidate will bring: Full MRICS membership or a degree in a relevant Real Estate discipline Strong knowledge of commercial property management and landlord & tenant legislation Experience in managing a surveying team and working within the public sector Excellent negotiation, communication, and stakeholder engagement skills A proactive, customer-focused approach with the ability to lead and motivate others A full driving licence and willingness to work flexibly, including out-of-hours support Why Join Us? Working for Mid Sussex District Council offers a range of benefits, including: Generous Pension Scheme: Secure your future with our excellent pension plan Hybrid Working: Enjoy flexibility with a mix of office and remote work Commitment to Learning and Development: Grow your career with tailored training opportunities Wellbeing Support: Access our award-winning Employee Assistance Programme via Vita Health Group Easit Travel Scheme: Save on your daily commute with Easit How to Apply: Please apply online via the link provided.For further information about the role, or to arrange a confidential discussion, please contact our recruitment partner at Adecco, Sam Duggan.Email: Closing date for applications is Wednesday 12th November at 11.59pm.

Home based, and required to occasionally travel to Bristol or Dudley Area Here at Stonewater, we are seeking a Lettings Officer to join our Lettings team! This role is all about customer service and delivering an excellent experience for both our outgoing and incoming customers. This isn't a call centre or sales role - it's about delivering a positive customer experience to our customers and maximising Stonewater's income through efficient management of our exit process and voids works on our homes, as well being the first step in welcoming and onboarding new customers to Stonewater through the letting of homes. Working well on your own initiative with a dedicated case load as well as part of a team, you will be responsible for responding to a variety of enquiries covering the process from key to key. Dependent on whether you are working on our empty homes or lettings side the tasks may vary, but include handling tenancy terminations, scheduling of works to empty homes, contractor management, after care, as well as the advertising of our homes, customer applications, virtual sign-ups and support with ensuring tenancy sustainment. So, whether you are looking to pursue a career in housing or have worked in the sector for many years and want to feel the buzz of helping families find their forever home, this could be the perfect opportunity for you! The ideal candidate will: Be a pro-active and practical problem solver who enjoys working in a target driven environment. Be someone who thrives on organisation, with strong administrative skills and the ability to self-manage workload. Have strong communication skills, both written and verbal. Be someone who can work on their own initiative while understanding the benefits of team work. Be dedicated to getting the job done, have a can-do attitude and above all, great customer service skills. Have strong IT skills, able to use varying databases and third party Interfaces (once training is provided). Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ?

About the Job To provide a customer focused, proactive and high-quality Tenancy management service to the organisations affordable and private sector homes. Ensure tenants comply with the terms of their tenancy/lease in respect of housing and tenancy management and take appropriate action to remedy any breaches. Key Responsibilities include: Will be responsible for facilitating the smooth and efficient management of lettings of properties and renewal of expiring tenancies. Lettings of properties that include LHA/PRS ensuring void periods are kept to a minimum. Conducting viewings with prospective tenant Ensure all paperwork and compliance documents in place for new tenancies. Ensure high retention of tenancies Responsible for managing rent increases and renewals to maximise the income of the portfolio Actively work with residents to manage their rent accounts and maximise income. Support with the management of repairs including raising repairs, scheduling, documentation, and maintaining records. Build effective relationships with residents, increasing resident satisfaction and quality of life. Investigate complaints, insurance claims and MP/Councillors enquiries and review lessons learnt. Assist with the housing management and compliance within Lampton Homes blocks to ensure they are compliant and well maintained Previous Experience and Skills Required : Experience of Housing management system Excellent knowledge of housing regulation and an understanding of best practice and industry leading developments. Experience of working of working in a resident engagement or customer facing role. Excellent verbal, written communication, presentation and interpersonal skills with the ability to adapt this approach for different audiences. Strong negotiating and influencing skills across a range of stakeholders. Analytical, with the ability to quickly solve problems through practical and innovative means. Achievement focused approach, with the ability to drive performance. Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility. Commitment to equality and diversity If you are committed to delivering excellent customer service, have a passion for housing, and want to be part of a dynamic and supportive team, we would love to hear from you. Apply now and become an integral part of the organisation as a Housing Officer. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We're looking for a dedicated Housing Officer to join a local council in Nottinghamshire to help deliver a high quality, housing management service across a portfolio of general needs properties. Housing Officer responsibilities include: Managing general needs tenancies and estates, including lettings, voids, and low - medium level anti-social behaviour. Delivering effective tenancy support through regular patch visits and person-centred planning Promoting customer involvement and partnership working with local agencies Ensuring compliance with housing legislation, safeguarding protocols and health & safety standards As a Housing Officer we're looking for: Strong understanding of housing legislation Previous experience in housing A positive, proactive approach and ability to work independently under pressure Proven knowledge of housing law, tenancy management and safeguarding Job Title: Housing Officer Contract: Temporary Rate: 26 - 28hr Location: Nottinghamshire If this Housing Officer role is for you then please apply or contact (url removed)

A fantastic opportunity has emerged for a Supported Housing Officer to join one of Adecco Public Sector's housing clients in an ongoing temporary post, covering sickness leave. A car driver with their own vehicle is essential. The post holder will be working predominantly from home (our client's office is in Staines, but attendance there is only once a week) and expected to own a patch of approximately just 120 units which will include leasehold and general needs homes. You will be expected to seek out solutions for all customers whatever their needs and will need to be able to think independently and creatively. Covering a geographical patch across different areas of Greater London (e.g Hillingdon, Slough, St Albans and some parts of Essex) by car, this is a full time post (35 hours per week, Monday to Friday) and the successful candidate will be expected to have knowledge of/experience in: Providing advice and information to tenants, residents and others on all tenancy matters, welfare benefits and re-housing requests Assisting tenants with support needs to sustain and benefit from their tenancy Assisting the Head of Property to achieve void turnaround targets for repair works and to manage the pre-void and lettings process Assessing the needs of applicants for housing or transfer, liaising with LA nominees and others, making recommendations for action within the Lettings policy. Ensuring that each end of tenancy and new letting is completed in line with policy and legal requirements, including tenancy termination, tenancy agreement and associated paperwork, HB / UC application, CORE forms etc Ensuring that tenants and others understand the rights and responsibilities as set down in tenancy / licence agreements Ensuring that the conditions of tenancy are met by the Association's tenants, working with the Housing Management team and other Ability staff to manage breaches and help resolve disputes. Working with the Rent & Arrears Officer to manage rent and service charge payments, taking early and preventative action to minimise arrears Assisting in taking legal action to enforce the conditions of tenancy (non-payment of rent or other breaches). Assisting the Head of Housing and work collaboratively with Finance in setting the service charges for all properties within the designated area and where applicable to consult with tenants about changes Carrying out Estate Inspections, monitoring cleaning, grounds maintenance, repairs and maintenance and other estate / block services, liaising with Ability colleagues and others to improve the quality of the environment and ensure tenancy conditions are met Assisting the Head of Property and others with identifying, reporting and monitoring repairs and maintenance within the designated patch Carrying out Tenancy Audits, collecting and maintaining up to date information about customers and any changing support needs in order to assist the Association to deliver targeted services Applicants with experience of supported housing would be useful but is not essential. However, experience of working in General Needs housing / tenancy management, combined with a desire and aptitude for helping people to maintain independence is key for this role. Only applicants who feel they meet the above criteria, have access to their own vehicle and can start on short notice (1 week's notice period maximum) need apply for this role as the client is keen to fill this vacancy as soon as possible and conduct interviews in early/mid October 2025.

Estates Services Team Leader Salary: 43,693 - 48,710 Location: Mid Sussex District Council, Haywards Heath Adecco Public Sector is proud to be working with Mid Sussex District Council as they seek to recruit a number of permanent roles into their People & Commercial Services Directorate. About the Role: Mid Sussex District Council is seeking a skilled and motivated Estates Services Team Leader to oversee the management of its diverse property portfolio, including tenanted residential, commercial, and operational assets. This is a fantastic opportunity for a qualified surveyor with strong leadership experience and a passion for delivering high-quality property services. You'll lead a team of surveyors and technical officers, manage external consultants, and provide expert property advice across the Council. Your key responsibilities will include: Leading the Estates team and managing day-to-day operations across the Council's property portfolio Overseeing lettings, lease renewals, rent reviews, valuations, acquisitions, disposals, and more Providing strategic property advice to support corporate projects and service delivery Managing external contractors and consultants, ensuring high standards and value for money Preparing reports, attending Council meetings, and representing the Council in formal proceedings Maintaining accurate property records and ensuring compliance with statutory requirements About You: The ideal candidate will bring: Full MRICS membership or a degree in a relevant Real Estate discipline Strong knowledge of commercial property management and landlord & tenant legislation Experience in managing a surveying team and working within the public sector Excellent negotiation, communication, and stakeholder engagement skills A proactive, customer-focused approach with the ability to lead and motivate others A full driving licence and willingness to work flexibly, including out-of-hours support Why Join Us? Working for Mid Sussex District Council offers a range of benefits, including: Generous Pension Scheme: Secure your future with our excellent pension plan Hybrid Working: Enjoy flexibility with a mix of office and remote work Commitment to Learning and Development: Grow your career with tailored training opportunities Wellbeing Support: Access our award-winning Employee Assistance Programme via Vita Health Group Easit Travel Scheme: Save on your daily commute with Easit How to Apply: Please apply online via the link provided. For further information about the role, or to arrange a confidential discussion, please contact our recruitment partner at Adecco, Sam Duggan. Email: (url removed) Closing date for applications is Wednesday 12th November at 11.59pm.

We're looking for a dedicated Housing Officer to join a Housing Association and help deliver a high quality, housing management service across a portfolio of general needs properties in the West Midlands. Housing Officer responsibilities include: Managing general needs tenancies and estates, including lettings, voids, and low level anti-social behaviour. Delivering effective tenancy support through regular patch visits and person-centred planning Promoting customer involvement and partnership working with local agencies Ensuring compliance with housing legislation, safeguarding protocols and health & safety standards As a Housing Officer we're looking for: Strong understanding of housing legislation Previous experience in housing A positive, proactive approach and ability to work independently under pressure Proven knowledge of housing law, tenancy management and safeguarding Job Title: Housing Officer Contract: Temporary Rate: 25 - 28hr Location: West Midlands - patches across Birmingham If you are interested in this Housing Officer position then please apply or contact (url removed)

Allocations and Lettings Officer Bedford £28,582 per annum Full Time Monday Friday, 9am 5pm We re excited to offer a fantastic opportunity for an organised, collaborative, and customer-focused individual to join our Allocations and Lettings Team. Do you have experience or knowledge of social housing? Are you looking to make a meaningful impact in a fast-paced environment? If so, this could be the perfect role for you. Key Responsibilities Allocate bpha s Social and Affordable rental properties in line with our allocations policies and local authority nomination agreements. Assess applicant suitability by reviewing housing need, affordability, and previous tenancy conduct. Minimise rent loss by ensuring efficient turnaround of vacant properties. Process tenancy changes in accordance with legislation, contractual rights, and bpha policies. Put customers at the heart of our services build trust and use your expertise to support their needs. Actively listen to customers to enhance their experience and help bpha become a landlord of choice. Ensure tenancies are legally ended and refunds are processed accurately. What We re Looking For Experience or a strong understanding of social housing. Familiarity with the Regulator of Social Housing (RSH) requirements and Tenant Satisfaction Measures is desirable. Confident using IT systems, including Word, Excel, and Outlook. Experience with Microsoft Dynamics or a willingness to learn new systems. Ability to adapt to changing priorities and processes. Skilled at managing a busy workload with competing demands. Self-motivated with strong organisational skills and a team-oriented mindset. Excellent communication and customer service skills, with a compassionate and customer-first approach. Experience working with both internal and external stakeholders. Employee Benefits We believe in rewarding our team with more than just a paycheque. In addition to a wealth of other benefits and as part of our commitment to your wellbeing and development, we offer: Cycle to Work Scheme Retail Discounts 28 Days Annual Leave + Bank Holidays Professional Development Opportunities Private Health Care Employee Assistance Programme Generous Pension Scheme Interviews will take place during the week commencing 6th October 2025. Please note that applications will be reviewed as received and bpha reserves the right to close applications early upon identification of a suitable candidate. Apply early to avoid disappointment! All offers will be subject to satisfactory pre-employment screening, including DBS check and references.

Home based, and required to occasionally travel to Bristol or Dudley Area Here at Stonewater, we are seeking a Lettings Officer to join our Lettings team! This role is all about customer service and delivering an excellent experience for both our outgoing and incoming customers. This isn t a call centre or sales role it s about delivering a positive customer experience to our customers and maximising Stonewater s income through efficient management of our exit process and voids works on our homes, as well being the first step in welcoming and onboarding new customers to Stonewater through the letting of homes. Working well on your own initiative with a dedicated case load as well as part of a team, you will be responsible for responding to a variety of enquiries covering the process from key to key. Dependent on whether you are working on our empty homes or lettings side the tasks may vary, but include handling tenancy terminations, scheduling of works to empty homes, contractor management, after care, as well as the advertising of our homes, customer applications, virtual sign-ups and support with ensuring tenancy sustainment. So, whether you are looking to pursue a career in housing or have worked in the sector for many years and want to feel the buzz of helping families find their forever home, this could be the perfect opportunity for you! The ideal candidate will: Be a pro-active and practical problem solver who enjoys working in a target driven environment. Be someone who thrives on organisation, with strong administrative skills and the ability to self-manage workload. Have strong communication skills, both written and verbal. Be someone who can work on their own initiative while understanding the benefits of team work. Be dedicated to getting the job done, have a can-do attitude and above all, great customer service skills. Have strong IT skills, able to use varying databases and third party Interfaces (once training is provided). Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ?

Connect2Luton are excited to recruit a Private Rented Sector Discharge Officer behalf of Luton Borough Council. Main purpose of position: The Private Rented Sector Discharge Officer will liaise with Landlords and Agents to secure properties and undertake assessments on clients to ensure a private rented tenancy is suitable for them. The officer is required to assess the suitability of the property and provide tenancy related advice and support working together with the household to help them maintain an existing tenancy or support the household to move on from temporary accommodation into their own permanent home. The post holder will also be responsible for monitoring the choice-based lettings bidding of accepted homeless households to ensure compliance within the councils allocations policy and intervene as necessary. You will be responsible to: To visit/work with households in Temporary Accommodation (TA) to provide them with advice and guidance on the full range of housing options available to them and manage their expectations, taking into account their needs, their priority on the Housing Register and ability to sustain other options, including private rented accommodation. Undertake detailed suitability assessments giving consideration for example to the physical condition of the accommodation, location, affordability, overcrowding, and risk of violence from any person to enable to discharge the council homeless duty. You will liaise with Landlords and Agents to secure properties and undertake assessments on clients to ensure a private rented tenancy is suitable for them. You will be required to assess the suitability of the property and provide tenancy related advice and support working together with the household to help move on from TA, into their own permanent home. You will monitor biding activity across households in TA and offer support to those households who require assistance, in order to help them make informed choices ensuring compliance within the council's allocations policy and intervene as necessary. To undertake casework including completion of financial affordability assessments, assessing suitability of properties and issuing discharge of the duty decisions subject to the council's statutory duty for households to whom the council owes a full housing duty under the Housing Act 1996 Part VII as amended by the Homelessness Reduction Act. You will have knowledge and understanding of the Public Sector Equality Duty subject to the Equality Act 2010 and its effect on discharge of duty decisions. To assist homeless households in TA deal with the effects of the welfare reforms by providing advice and assistance on benefit entitlement and referral for employment opportunities and support. Skills and Experience: Demonstrable experience of working in a busy and pressurised environment as part of a team to achieve set targets and outcomes within a housing arena Demonstrable experience of working with vulnerable individuals and families with complex needs Strong communications skills both written and orally, influencing, negotiating in person and on behalf of individuals and providing advice to aide with. Empowering individuals to resolve their problems Good numerical skills to carry out affordability tests to recommend financial awards/grants/loans working on ledgers and assessing on finance issues whilst ensuring within affordability envelope to protect the council from incurring additional costs Able to work under pressure, manage competing work demands methodically to achieve targets and meet changing demands and priorities Able to deal with difficult customers and maintain positive working relationship at all levels Able to problem resolute, critically analyse financial and management information, think outside the box and sell the positives of a property or service in a reassuring and supportive manner Able to undertake casework including completion of financial affordability assessments, assessing suitability of properties and issuing discharge of the duty decisions subject to the council's statutory duty for households to whom the council owes a full housing duty under the Housing Act 1996 Part VII as amended by the Homelessness Reduction Act Demonstrable knowledge of Housing and Homelessness legislation, Housing Act 1996, parts VI and VII, as amended, the Homelessness Act 2002, Localism Act 2011, Homelessness Suitability of Accommodation (England) Order 2012, Homelessness Reduction Act 2017 and related legislation and case law Good knowledge of landlord and tenant law, the possession grounds relating to rented properties and the eligibility criteria for means tested benefits NVQ level 3 in a relevant vocational relating to Housing or equivalent work experience or training GCSE or equivalent in Maths and English Ability to take a flexible work approach, able to for one Saturday per month with day off in lieu and work proactively Able to travel between sites, hold a clean driving licence and have access to a car is essential About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Housing Officer Location: Northampton Hours: 37 hours per week - Hybrid Salary: 35,971 per annum Essential Car Allowance: 1,657 per annum We are seeking an enthusiastic and experienced Housing Officer to join the Housing Services team of a Housing Association in Northampton on a hybrid working basis. You will be responsible for managing a defined patch and delivering high-quality neighbourhood and tenancy management services. Key Responsibilities of a Housing Officer: Manage a neighbourhood patch to deliver effective tenancy and estate management services. Handle tenancy issues including anti-social behaviour, lettings, and void management. Work collaboratively with customers, communities, and partner agencies to improve neighbourhoods. Support the delivery of excellent customer service and contribute to continuous service improvement. What we'd love to see from you: Proven experience in a housing management role, with a strong customer focus. Ability to manage competing priorities and work effectively under pressure. Excellent communication and interpersonal skills, with a proactive and positive approach. Valid driving licence and access to a vehicle. In return: 25 days annual leave (plus bank holidays) Flexible working arrangements Health cash plan (following probation) Social Housing Pension Scheme Ongoing training and development opportunities If this Housing Officer role is for you then please apply or contact (url removed)

Housing Officer Permanent Full Time 35,500 (plus 1600 Car Allowance per annum) Northampton We are currently working on behalf of a public sector client to recruit to a Housing Officer on a permanent basis in Northamptonshire. Responsibilities of the Housing Officer includes: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Dealing with elements of ASB Undertaking an effective lettings service where needed Ensuring neighbourhoods are safe and clean Requirements of the Housing Officer includes: UK Driving License Basic DBS To be considered for this exciting role, please contact Connor Lamb - Recruitment Consultant at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.