5 jobs found

Marks Consulting Partners are currently looking for a Housing Officer to work with one of our Housing Association clients in East London. What the job will be doing To deliver a responsive, efficient, agile, high quality and customer focused housing management service to residents. To build meaningful and trusting relationships with residents on patch. To own the primary relationship with residents living on patch and act as the voice of residents. To deliver reliable, repeatable, and consistent services in line with policies and standard operating procedures. To seek out resident views and to listen and act. To represent and champion residents. To act as the advocate for residents in getting things resolved at pace and quality. To co-ordinate issues on behalf of residents. What you will need Housing sector experience and knowledge on all aspects of tenancy management - tenancy/leasehold management, tenancy fraud and anti-social behaviour including but not limited to dealing with domestic violence, domestic abuse, hate crime, vulnerable residents and safeguarding. Property management - facilities management, communal inspections and service charges including relevant Housing and Immigration Law and Welfare Reform. Experience of working with tenants and/or leaseholders Risk Management. Compliance in terms of tenancy management and property management. Exceptional customer service. Ability to quickly simplify and disseminate complex information. The confidence and determination to do the right thing by residents and challenge the norm. Operational knowledge of the regulatory environment for housing associations. Awareness of budget management and value for money. A natural curiosity and persistence around getting answers and clarity. Able to communicate effectively with a variety of audiences. A problem solver. Demonstrates empathy and care when interacting with others. A willingness to learn and achieve the IRPM qualification and any other learning deemed appropriate to the role. How to Apply If you would like any further details about this position, please contact Joshua Bourne at Marks Consulting Partners. If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration & development, housing services and HR staff to the public sector including housing associations, local authorities, and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles. Industry Housing

Our London Borough is looking to employ an individual with an enthusiastic attitude to deliver a high-quality housing service to our residents in the area. The successful candidate will be required to join a dynamic, customer focussed team with aims to reach targets are solve any complex problems that appear in the job role. Essential Requirements: Candidates are required to have sound working knowledge and experience of undertaking homelessness assessments using the following: Housing Act 1996 Homelessness Reduction Act 2017 Homelessness Code of Guidance Safeguarding and risk management Equality Act 2010: Public sector equality duty Domestic Abuse Bill 2021 Candidates will also need to be effective communicators working effectively with customers, landlords, accommodation providers, and partner organisations to achieve successful outcomes for homeless applicants. The role will predominately include: Interviewing and assessing homeless people Preventing homelessness by promoting housing options and providing effective advice Determining whether applicants are owed a statutory duty under Part VII of 1996 Housing Act as amended. Participating in a duty rota system with other Housing Options Officers Effectively managing a caseload, within the constraints of the HRA Utilising and updating the HOPE/Orchard housing management systems. If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate. If you are interested in this position and do have the experience listed, I would be very interested in talking to you in further detail. Give me a call on (phone number removed).

We're working with a busy housing service to recruit an experienced and resilient ASB Complex Case Officer. This role focuses on tackling serious and persistent cases of anti-social behaviour (ASB) across the borough, supporting residents, improving community safety, and ensuring compliance with legislation and council policy. You'll be responsible for investigating and managing complex ASB cases from start to finish, working collaboratively with internal teams, external agencies, and enforcement partners to achieve positive outcomes for residents and communities. This is a key position within the wider Housing and Community Safety team - ideal for someone confident, empathetic, and highly organised, with a strong understanding of housing law and enforcement tools. The Role - Manage a caseload of complex and high-risk ASB cases, including harassment, domestic abuse, hate crime, and community safety concerns. - Conduct detailed investigations, gathering witness statements, evidence, and maintaining accurate case records in line with data protection and legal requirements. - Work closely with housing officers, tenancy enforcement, police, social services, and community partners to coordinate multi-agency action plans. - Use a range of enforcement tools and powers under the Anti-Social Behaviour, Crime and Policing Act 2014 - including injunctions, closure orders, and possession proceedings. - Prepare and present cases at court, working closely with legal teams to ensure robust and timely action. - Support and safeguard vulnerable victims and witnesses, providing clear advice and updates throughout the case process. - Promote early intervention and prevention through mediation, support referrals, and partnership working. - Monitor and analyse ASB trends, identifying hotspots and contributing to community safety strategies and policy improvements. Key Requirements - Strong track record in managing complex ASB cases within a local authority, housing association, or police partnership setting. - Excellent knowledge of relevant legislation, including the Housing Act 1985/1996, ASB, Crime and Policing Act 2014, and related case law. - Experience preparing legal documents, witness statements, and evidence for court. - Confident communicator with the ability to influence and engage residents, partner agencies, and enforcement bodies. - Ability to manage sensitive cases involving trauma or safeguarding concerns with discretion and empathy. - Proven collaboration skills and experience working as part of a multi-disciplinary team. - High attention to detail with strong organisational and case management skills. - A full UK driving licence and access to a vehicle is desirable. How To Apply If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed) By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

We are seeking a proactive Housing Solutions Officer to provide specialist housing advice, homelessness prevention, and casework management in line with the Homelessness Reduction Act 2017. This role is critical in supporting residents at risk of homelessness, offering tailored housing solutions, and ensuring compliance with statutory duties. You will work with a diverse caseload, including those facing eviction, domestic abuse survivors, and individuals with complex housing needs, securing long-term sustainable accommodation through prevention, relief, and housing options strategies. Key Responsibilities Deliver comprehensive, person-centred housing advice to prevent homelessness. Manage a caseload of clients under Part VII of the Housing Act 1996, ensuring decisions comply with the Homelessness Reduction Act 2017. Assess applications under the prevention and relief duties, issuing S.184 decision letters where required. Identify and address safeguarding concerns, making referrals to support services as necessary. Work collaboratively with social services, mental health teams, domestic abuse support agencies, and benefits advisors to assist vulnerable clients. Support clients in accessing welfare benefits, discretionary housing payments, and other financial assistance. About You Experience working in homelessness prevention, housing options, or housing casework. Strong understanding of housing law, Homelessness Reduction Act 2017, and welfare benefits. Experience managing complex homelessness and tenancy sustainment cases. Excellent communication and negotiation skills to engage with landlords, tenants, and support services. Ability to interpret and apply housing legislation to support decision-making. Strong problem-solving and case management skills, with experience handling high-volume workloads. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Adecco are supporting a London Borough Council in a role as an On Street Support Officer Job Title: Housing Solutions - On Street Support Officer Location: East London Borough Contract Details: Temporary, Full Time Salary: 17.54 - 21 per hour About Our Client: Join our client, a London Borough Council, and play a vital role in supporting individuals with multiple and complex needs to prevent them from returning to rough sleeping after discharge from hospital. The team is passionate about providing high-quality support and helping clients with complex needs to sustain their quality of life. Benefits & Perks: Competitive hourly rate Temporary contract with full-time hours Opportunity to make a difference in the lives of vulnerable individuals in the community Access to training and development opportunities Supportive team environment Responsibilities: As a Housing Solutions - On Street Support Officer, you will: Provide early intervention and ongoing support to individuals with complex needs to prevent them from returning to rough sleeping after leaving the hospital. Offer high-quality services to clients housed in accommodation, focusing on their well-being and support needs. Develop support plans and collaborate with various support agencies to help clients sustain their quality of life. Provide advice and assistance on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills, and personal independence. Act as the main point of contact for casework within the accommodation and coordinate solutions for drug and alcohol abuse, domestic violence, and mental health issues. Essential: Experience in providing support to vulnerable individuals with complex needs, preferably within a housing or homelessness setting. Strong knowledge and understanding of housing and welfare rights. Excellent communication, interpersonal, and problem-solving skills. Ability to work collaboratively as part of a team and independently. A compassionate and non-judgmental approach to working with individuals facing challenging circumstances. Desirable: Experience dealing with safeguarding and health and well-being issues. Knowledge of local support services and agencies. Understanding of the causes and impacts of homelessness. Knowledge of relevant legislation and policies related to housing and homelessness. How to apply: If you are passionate about making a positive impact in the lives of individuals facing homelessness and complex needs, we want to hear from you. Please submit your CV and a cover letter outlining your relevant experience and why you are interested in this role Note: Only successful candidates will be contacted for an interview. Applications will be reviewed on a rolling basis, so early submission is encouraged. Join our client's dedicated team and make a difference in the lives of vulnerable individuals in the London Borough. Apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)