Home based, and required to occasionally travel to Bristol or Dudley Area Here at Stonewater, we are seeking a Lettings Officer to join our Lettings team! This role is all about customer service and delivering an excellent experience for both our outgoing and incoming customers. This isn t a call centre or sales role it s about delivering a positive customer experience to our customers and maximising Stonewater s income through efficient management of our exit process and voids works on our homes, as well being the first step in welcoming and onboarding new customers to Stonewater through the letting of homes. Working well on your own initiative with a dedicated case load as well as part of a team, you will be responsible for responding to a variety of enquiries covering the process from key to key. Dependent on whether you are working on our empty homes or lettings side the tasks may vary, but include handling tenancy terminations, scheduling of works to empty homes, contractor management, after care, as well as the advertising of our homes, customer applications, virtual sign-ups and support with ensuring tenancy sustainment. So, whether you are looking to pursue a career in housing or have worked in the sector for many years and want to feel the buzz of helping families find their forever home, this could be the perfect opportunity for you! The ideal candidate will: Be a pro-active and practical problem solver who enjoys working in a target driven environment. Be someone who thrives on organisation, with strong administrative skills and the ability to self-manage workload. Have strong communication skills, both written and verbal. Be someone who can work on their own initiative while understanding the benefits of team work. Be dedicated to getting the job done, have a can-do attitude and above all, great customer service skills. Have strong IT skills, able to use varying databases and third party Interfaces (once training is provided). Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ?
Oct 06, 2025
Full time
Home based, and required to occasionally travel to Bristol or Dudley Area Here at Stonewater, we are seeking a Lettings Officer to join our Lettings team! This role is all about customer service and delivering an excellent experience for both our outgoing and incoming customers. This isn t a call centre or sales role it s about delivering a positive customer experience to our customers and maximising Stonewater s income through efficient management of our exit process and voids works on our homes, as well being the first step in welcoming and onboarding new customers to Stonewater through the letting of homes. Working well on your own initiative with a dedicated case load as well as part of a team, you will be responsible for responding to a variety of enquiries covering the process from key to key. Dependent on whether you are working on our empty homes or lettings side the tasks may vary, but include handling tenancy terminations, scheduling of works to empty homes, contractor management, after care, as well as the advertising of our homes, customer applications, virtual sign-ups and support with ensuring tenancy sustainment. So, whether you are looking to pursue a career in housing or have worked in the sector for many years and want to feel the buzz of helping families find their forever home, this could be the perfect opportunity for you! The ideal candidate will: Be a pro-active and practical problem solver who enjoys working in a target driven environment. Be someone who thrives on organisation, with strong administrative skills and the ability to self-manage workload. Have strong communication skills, both written and verbal. Be someone who can work on their own initiative while understanding the benefits of team work. Be dedicated to getting the job done, have a can-do attitude and above all, great customer service skills. Have strong IT skills, able to use varying databases and third party Interfaces (once training is provided). Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ?
Job role - Managing Agents Officer Location - Bracknell Salary - 39400 per annum Permanent position Hours - 37 per week - Monday - Friday with agile working Sellick Partnership Ltd are partnering a well-established housing association with the recruitment of a Managing Agents Officer to manage contractual relationships for third-party managing agents who provide services across the housing stocks portfolio. Job Summary for the Managing Agents Officer You will be responsible for ensuring that third party services provided for buildings, schemes and communal areas across our portfolio are compliant with building safety and FRA regulations and reporting where issues are identified. Through scrutiny of charges and services ensure that third-party MA services offer value for money and provide customers with a quality management service. Provide property management services for the remainder of the legacy market Rent portfolio and homeownership schemes. Key duties and responsibilities Inspect schemes and manage relationships and performance against service level agreement (SLA) with Managing Agents employed across the clients portfolio. Scrutinise costs and customer satisfaction across an area of operation. Review annual budget actual and estimate accounts provided by Managing Agents. Maintain the database of all third-party management agreements and update housing system with Managing Agent details as required. Ensure managing agents provide regular assurance of compliance with Building Safety, Fire Risk and Health and Safety regulation and provide follow up support for the Landlord Compliance team to recover information where not provided. Raise communal area repairs where defects are identified during inspections. Challenge and manage situations where service standards are not met. Complete and submit applications to the First-Tier tribunal on behalf of the client and their customers where challenge is needed on reasonability of costs, or service level failings, as required. Respond to enquiries about third party management arrangements to internal and external stakeholders. Knowledge, skills and experience required Demonstrated experience of Estate management and inspections Demonstrated experience of providing housing management services to schemes and estates. Ability to read and interpret and service level agreements. Ability to understand the context housing associations operate in, and needs of social tenants and low-cost homeowners, and the relationship of Management Companies and MS services. Understand and apply knowledge of health & safety legislation and risk assessments in terms of building and estate inspection. Full driving licence with appropriate business insurance and/or ability to travel in a timely and efficient manner to visit customers and attend meetings in areas not covered by public transport. If you think you are a good fit for the position or would like to discuss it further, please apply or contact Josh Meek at Sellick Partnership Ltd - Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Oct 03, 2025
Full time
Job role - Managing Agents Officer Location - Bracknell Salary - 39400 per annum Permanent position Hours - 37 per week - Monday - Friday with agile working Sellick Partnership Ltd are partnering a well-established housing association with the recruitment of a Managing Agents Officer to manage contractual relationships for third-party managing agents who provide services across the housing stocks portfolio. Job Summary for the Managing Agents Officer You will be responsible for ensuring that third party services provided for buildings, schemes and communal areas across our portfolio are compliant with building safety and FRA regulations and reporting where issues are identified. Through scrutiny of charges and services ensure that third-party MA services offer value for money and provide customers with a quality management service. Provide property management services for the remainder of the legacy market Rent portfolio and homeownership schemes. Key duties and responsibilities Inspect schemes and manage relationships and performance against service level agreement (SLA) with Managing Agents employed across the clients portfolio. Scrutinise costs and customer satisfaction across an area of operation. Review annual budget actual and estimate accounts provided by Managing Agents. Maintain the database of all third-party management agreements and update housing system with Managing Agent details as required. Ensure managing agents provide regular assurance of compliance with Building Safety, Fire Risk and Health and Safety regulation and provide follow up support for the Landlord Compliance team to recover information where not provided. Raise communal area repairs where defects are identified during inspections. Challenge and manage situations where service standards are not met. Complete and submit applications to the First-Tier tribunal on behalf of the client and their customers where challenge is needed on reasonability of costs, or service level failings, as required. Respond to enquiries about third party management arrangements to internal and external stakeholders. Knowledge, skills and experience required Demonstrated experience of Estate management and inspections Demonstrated experience of providing housing management services to schemes and estates. Ability to read and interpret and service level agreements. Ability to understand the context housing associations operate in, and needs of social tenants and low-cost homeowners, and the relationship of Management Companies and MS services. Understand and apply knowledge of health & safety legislation and risk assessments in terms of building and estate inspection. Full driving licence with appropriate business insurance and/or ability to travel in a timely and efficient manner to visit customers and attend meetings in areas not covered by public transport. If you think you are a good fit for the position or would like to discuss it further, please apply or contact Josh Meek at Sellick Partnership Ltd - Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Managing Agents Officer Industry: Housing and Community Investment Location: Bracknell (with travel as required) Salary: £39,400 plus fantastic benefits About the role We re looking for a Managing Agents Officer to join the Housing and Community Investment team in Bracknell for our client. This is a pivotal role in ensuring that the services delivered by third-party managing agents meet the highest standards of safety, compliance and value for money across the property portfolio. You ll oversee contractual relationships, scrutinise services and charges, and make sure customers benefit from safe, well-managed homes and communal areas. You ll also provide property management support for parts of the legacy portfolio, including market rent and homeownership schemes. What you ll be doing Inspect housing schemes and monitor performance of managing agents against agreed service levels. Review budgets, accounts and customer satisfaction to ensure value for money. Maintain accurate records of all third-party management agreements. Ensure compliance with building safety, fire risk and health & safety regulations, working closely with compliance colleagues where required. Cleansing of the database and manages service information to bring it up to date and maintain. Complete property and block inspections. Raise communal repairs where defects are identified. Challenge underperformance and escalate service standard issues when necessary. Prepare and submit applications to the First-Tier Tribunal on behalf of the organisation and its customers. Respond to internal and external enquiries about management arrangements build and maintain relationships Support reporting and data requirements linked to third-party management. What you ll bring/What s required Strong background in estate and housing management, including inspections and service delivery. Ability to interpret service level agreements and budgets. Understanding of the housing sector and the needs of social tenants and low-cost homeowners. Knowledge of health & safety legislation and risk assessment in a property context. Excellent written and verbal communication skills, with the ability to present complex information clearly and effectively. A full driving licence with business insurance (or the ability to travel efficiently to meet service requirements). A commitment to upholding professional values and behaviours. What s on offer £39,400 salary A fantastic benefits package, including generous leave, pension scheme, wellbeing support and more Opportunities for professional development and career progression The chance to make a meaningful impact in local communities Apply today and take the next step in your property management career.
Oct 03, 2025
Full time
Managing Agents Officer Industry: Housing and Community Investment Location: Bracknell (with travel as required) Salary: £39,400 plus fantastic benefits About the role We re looking for a Managing Agents Officer to join the Housing and Community Investment team in Bracknell for our client. This is a pivotal role in ensuring that the services delivered by third-party managing agents meet the highest standards of safety, compliance and value for money across the property portfolio. You ll oversee contractual relationships, scrutinise services and charges, and make sure customers benefit from safe, well-managed homes and communal areas. You ll also provide property management support for parts of the legacy portfolio, including market rent and homeownership schemes. What you ll be doing Inspect housing schemes and monitor performance of managing agents against agreed service levels. Review budgets, accounts and customer satisfaction to ensure value for money. Maintain accurate records of all third-party management agreements. Ensure compliance with building safety, fire risk and health & safety regulations, working closely with compliance colleagues where required. Cleansing of the database and manages service information to bring it up to date and maintain. Complete property and block inspections. Raise communal repairs where defects are identified. Challenge underperformance and escalate service standard issues when necessary. Prepare and submit applications to the First-Tier Tribunal on behalf of the organisation and its customers. Respond to internal and external enquiries about management arrangements build and maintain relationships Support reporting and data requirements linked to third-party management. What you ll bring/What s required Strong background in estate and housing management, including inspections and service delivery. Ability to interpret service level agreements and budgets. Understanding of the housing sector and the needs of social tenants and low-cost homeowners. Knowledge of health & safety legislation and risk assessment in a property context. Excellent written and verbal communication skills, with the ability to present complex information clearly and effectively. A full driving licence with business insurance (or the ability to travel efficiently to meet service requirements). A commitment to upholding professional values and behaviours. What s on offer £39,400 salary A fantastic benefits package, including generous leave, pension scheme, wellbeing support and more Opportunities for professional development and career progression The chance to make a meaningful impact in local communities Apply today and take the next step in your property management career.
We're looking for a proactive and customer-focused Property Services Officer with solid experience in property maintenance and management to join our supportive housing team. You'll work closely with partners to deliver efficient property and asset management services, resolving issues, managing priorities, and ensuring high-quality, timely, and cost-effective outcomes. Success in this role requires strong people skills, a flexible mindset, and a commitment to delivering exceptional service to our residents. This is an 18-month fixed-term contract. About the Department The Church of England Pensions Board provide retirement housing and pensions, set by the Church of England, for those who have served or worked for the Church. Our Property Team manage repairs and major works to occupied rental and shared ownership properties located throughout England and Wales (around 1,300 homes in total), along with repairs, grounds maintenance and similar services to a small number of communal areas owned by the Board. What you'll be doing As part of the team, you will manage a specific region and oversee ad hoc daily repairs and major works and any specific projects assigned to you by the Property Services Manager. Budget & Portfolio Management: Oversee a £1M property services budget for repairs and major works across a regional portfolio of 240 properties. Contractor & Partner Coordination : Work with maintenance partners and third-party providers to ensure high-quality, cost-effective service delivery. Major Works Oversight : Collaborate with internal teams to assess property needs, manage resident communications, and issue work orders. Procurement & Quotations : Source quotes for various property works including landscaping, renewals, and structural repairs. Regulatory Compliance : Handle insurance claims, planning applications, building control, and statutory notices with internal and external professionals. Resident Engagement : Conduct satisfaction surveys and manage complaints to ensure service quality and fairness. Health & Safety & Safeguarding : Ensure resident safety during works, working closely with housing teams. Contractor Meetings : Organise and document meetings with contractors and consultants, ensuring follow-up on action plans. Transition Management : Support the shift from reactive to planned maintenance while maintaining service continuity. Data & Systems Management : Maintain accurate records, update housing systems, and ensure compliance documentation is complete. Financial Processing : Manage payments, invoices, and accounting processes in collaboration with Finance. About You To be successful in this role, you will need: Substantial experience of working within a Housing and/or Property Services environment Experience in Asset Management Knowledge of building construction and preventative maintenance Experience in delivering a customer-focused service Experience of providing support to residents/tenants Genuine skills in engagement and communication, including negotiation and persuasion. IT Literate with previous experience of using Microsoft Office and SAP Real Estate, Plant Maintenance and Finance platforms Good communication, negotiation and liaison skills Attention to detail, ability to follow defined processes and procedures, and good record keeping. For a full person specification, please see the attached job description. What we offer Your Salary A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary. Your Benefits 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time). We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships. Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines. Access to Occupational Health, and an Employee Assistance Programme Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest. Apply for eligibility for an Eyecare voucher. Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies. Please note: You must have the right to work in the UK to be considered for the role.
Oct 03, 2025
Full time
We're looking for a proactive and customer-focused Property Services Officer with solid experience in property maintenance and management to join our supportive housing team. You'll work closely with partners to deliver efficient property and asset management services, resolving issues, managing priorities, and ensuring high-quality, timely, and cost-effective outcomes. Success in this role requires strong people skills, a flexible mindset, and a commitment to delivering exceptional service to our residents. This is an 18-month fixed-term contract. About the Department The Church of England Pensions Board provide retirement housing and pensions, set by the Church of England, for those who have served or worked for the Church. Our Property Team manage repairs and major works to occupied rental and shared ownership properties located throughout England and Wales (around 1,300 homes in total), along with repairs, grounds maintenance and similar services to a small number of communal areas owned by the Board. What you'll be doing As part of the team, you will manage a specific region and oversee ad hoc daily repairs and major works and any specific projects assigned to you by the Property Services Manager. Budget & Portfolio Management: Oversee a £1M property services budget for repairs and major works across a regional portfolio of 240 properties. Contractor & Partner Coordination : Work with maintenance partners and third-party providers to ensure high-quality, cost-effective service delivery. Major Works Oversight : Collaborate with internal teams to assess property needs, manage resident communications, and issue work orders. Procurement & Quotations : Source quotes for various property works including landscaping, renewals, and structural repairs. Regulatory Compliance : Handle insurance claims, planning applications, building control, and statutory notices with internal and external professionals. Resident Engagement : Conduct satisfaction surveys and manage complaints to ensure service quality and fairness. Health & Safety & Safeguarding : Ensure resident safety during works, working closely with housing teams. Contractor Meetings : Organise and document meetings with contractors and consultants, ensuring follow-up on action plans. Transition Management : Support the shift from reactive to planned maintenance while maintaining service continuity. Data & Systems Management : Maintain accurate records, update housing systems, and ensure compliance documentation is complete. Financial Processing : Manage payments, invoices, and accounting processes in collaboration with Finance. About You To be successful in this role, you will need: Substantial experience of working within a Housing and/or Property Services environment Experience in Asset Management Knowledge of building construction and preventative maintenance Experience in delivering a customer-focused service Experience of providing support to residents/tenants Genuine skills in engagement and communication, including negotiation and persuasion. IT Literate with previous experience of using Microsoft Office and SAP Real Estate, Plant Maintenance and Finance platforms Good communication, negotiation and liaison skills Attention to detail, ability to follow defined processes and procedures, and good record keeping. For a full person specification, please see the attached job description. What we offer Your Salary A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary. Your Benefits 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time). We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships. Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines. Access to Occupational Health, and an Employee Assistance Programme Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest. Apply for eligibility for an Eyecare voucher. Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies. Please note: You must have the right to work in the UK to be considered for the role.
Housing Officers - Remote Working - Must live in Thames Valley area 28-35,000pa + Excellent Benefits Package Full-Time Permanent We are currently seeking dedicated and proactive Housing Officers to join our client - an independent and expanding organisation providing high-quality accommodation services to a wide range of clients across the UK. With a strong presence in both central and local government sectors, as well as within charitable organisations, our client is continuing to grow and develop its services nationally. This exciting opportunity is based in Thames Valley , and offers a fully remote working model . You will have the autonomy to plan your own schedule and manage your own day-to-day responsibilities, with regular community visits to support and manage service users. About the Role As a Housing Officer, you will be responsible for managing a portfolio of up to 250 properties and service users. Once you join, you will be assigned your caseload and will take ownership of delivering direct support and property management. This includes carrying out property inspections, resolving tenancy issues, liaising with external agencies, and ensuring compliance with housing standards. This is an ideal role for someone who is self-motivated, organised, and passionate about supporting others in a community setting. Key Responsibilities Deliver high-quality housing management and tenancy support to a defined group of service users Conduct property visits and ensure housing standards are maintained Resolve tenancy issues, including complaints, breaches, or anti-social behaviour Liaise with local authorities, support agencies, and landlords Maintain accurate records and reporting in line with company procedures Work independently to manage your diary, appointments, and caseload effectively What We're Looking For Previous experience in a Housing Officer or similar support-focused role is essential Strong communication, problem-solving, and organisational skills Ability to work remotely with minimal supervision A full UK Driving Licence is essential (DVLA checks will be conducted) You must be willing to travel within the Thames Valley area as part of your daily responsibilities The successful applicant will be subject to enhanced DBS and CTC checks Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme If you're a committed Housing professional looking for a rewarding and autonomous role with a growing and respected organisation, it would be great to hear from you. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. For more information, please email Lucy Wildish at (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Oct 03, 2025
Full time
Housing Officers - Remote Working - Must live in Thames Valley area 28-35,000pa + Excellent Benefits Package Full-Time Permanent We are currently seeking dedicated and proactive Housing Officers to join our client - an independent and expanding organisation providing high-quality accommodation services to a wide range of clients across the UK. With a strong presence in both central and local government sectors, as well as within charitable organisations, our client is continuing to grow and develop its services nationally. This exciting opportunity is based in Thames Valley , and offers a fully remote working model . You will have the autonomy to plan your own schedule and manage your own day-to-day responsibilities, with regular community visits to support and manage service users. About the Role As a Housing Officer, you will be responsible for managing a portfolio of up to 250 properties and service users. Once you join, you will be assigned your caseload and will take ownership of delivering direct support and property management. This includes carrying out property inspections, resolving tenancy issues, liaising with external agencies, and ensuring compliance with housing standards. This is an ideal role for someone who is self-motivated, organised, and passionate about supporting others in a community setting. Key Responsibilities Deliver high-quality housing management and tenancy support to a defined group of service users Conduct property visits and ensure housing standards are maintained Resolve tenancy issues, including complaints, breaches, or anti-social behaviour Liaise with local authorities, support agencies, and landlords Maintain accurate records and reporting in line with company procedures Work independently to manage your diary, appointments, and caseload effectively What We're Looking For Previous experience in a Housing Officer or similar support-focused role is essential Strong communication, problem-solving, and organisational skills Ability to work remotely with minimal supervision A full UK Driving Licence is essential (DVLA checks will be conducted) You must be willing to travel within the Thames Valley area as part of your daily responsibilities The successful applicant will be subject to enhanced DBS and CTC checks Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme If you're a committed Housing professional looking for a rewarding and autonomous role with a growing and respected organisation, it would be great to hear from you. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. For more information, please email Lucy Wildish at (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Job Title: Head of Disrepair Location: South East London Contract Type: Temporary Day Rate: 500- 550 per day Start Date: ASAP Overview: We're working with a respected local authority in South East London seeking an experienced Head of Disrepair on a temporary basis. This senior interim role is critical to improving the management of legal disrepair claims, ensuring timely resolution, and leading a proactive strategy to reduce future cases. You will oversee the full disrepair function, managing surveyors, legal officers, and contractors, and acting as the council's lead expert on disrepair matters. Key Responsibilities: Lead the authority's disrepair service, managing all legal disrepair and pre-action claims. Supervise a multi-disciplinary team (surveyors, legal staff, admin). Ensure cases are investigated and resolved efficiently and within legal timeframes. Act as lead advisor on disrepair legislation and policy to senior officers and members. Manage contractor performance related to disrepair works and legal case resolution. Work closely with legal services on claim handling, settlements, and court proceedings. Implement strategies to reduce incoming claims and improve service standards. Monitor compliance, ensure accurate case records, and produce regular performance reports. Essential Requirements: Extensive experience in disrepair management within a local authority or social housing setting. Strong understanding of relevant legislation: Landlord and Tenant Act , Housing Act , Homes (Fitness for Human Habitation) Act , and Civil Procedure Rules. Proven ability to manage and resolve complex legal disrepair cases. Strong leadership and performance management skills. Excellent stakeholder engagement, including legal teams, residents, senior leadership, and elected members. Familiar with housing management and case tracking systems. Professionally qualified in housing, building surveying, or legal discipline (desirable). Contract Details: Location: South East London Rate: 500- 550 per day Hours: Full-time, Monday to Friday How to Apply: If you have the expertise to take ownership of a busy disrepair function and the leadership to deliver lasting service improvements, apply now or get in touch for a confidential discussion.
Oct 02, 2025
Contract
Job Title: Head of Disrepair Location: South East London Contract Type: Temporary Day Rate: 500- 550 per day Start Date: ASAP Overview: We're working with a respected local authority in South East London seeking an experienced Head of Disrepair on a temporary basis. This senior interim role is critical to improving the management of legal disrepair claims, ensuring timely resolution, and leading a proactive strategy to reduce future cases. You will oversee the full disrepair function, managing surveyors, legal officers, and contractors, and acting as the council's lead expert on disrepair matters. Key Responsibilities: Lead the authority's disrepair service, managing all legal disrepair and pre-action claims. Supervise a multi-disciplinary team (surveyors, legal staff, admin). Ensure cases are investigated and resolved efficiently and within legal timeframes. Act as lead advisor on disrepair legislation and policy to senior officers and members. Manage contractor performance related to disrepair works and legal case resolution. Work closely with legal services on claim handling, settlements, and court proceedings. Implement strategies to reduce incoming claims and improve service standards. Monitor compliance, ensure accurate case records, and produce regular performance reports. Essential Requirements: Extensive experience in disrepair management within a local authority or social housing setting. Strong understanding of relevant legislation: Landlord and Tenant Act , Housing Act , Homes (Fitness for Human Habitation) Act , and Civil Procedure Rules. Proven ability to manage and resolve complex legal disrepair cases. Strong leadership and performance management skills. Excellent stakeholder engagement, including legal teams, residents, senior leadership, and elected members. Familiar with housing management and case tracking systems. Professionally qualified in housing, building surveying, or legal discipline (desirable). Contract Details: Location: South East London Rate: 500- 550 per day Hours: Full-time, Monday to Friday How to Apply: If you have the expertise to take ownership of a busy disrepair function and the leadership to deliver lasting service improvements, apply now or get in touch for a confidential discussion.
Job title: Housing Solutions Advisor Contract length: 2 months (sick cover, potential extensions) Pay rate: 17.50 per hour Location: Bridgend County JOB PURPOSE Provide a comprehensive assessment, options, advice, and assistance service to those approaching or referred to the Council on all aspects of housing and housing-related support. The aim is to prevent homelessness, maximise choice, and minimise housing need. Ensure the Council's statutory duties in relation to homelessness, or those threatened with homelessness, are discharged in accordance with statutory provisions, the code of guidance, and the Council's policies and procedures. PRINCIPAL RESPONSIBILITIES AND ACTIVITIES Comprehensively assess, investigate, and verify the housing, social, support, and medical needs of applicants for housing in accordance with the Council's Social Housing Allocations Scheme and procedures. This will be done through interviews, home visits, and liaison with all relevant statutory and voluntary agencies. Provide a point of contact for advice and support for frontline officers and customers seeking advice and assistance relating to all aspects of homelessness, accommodation, disrepair, money management (including benefits), and housing rights. Make appropriate referrals to other agencies and Housing Support Providers to ensure that high-quality support and assistance are available to achieve positive outcomes for customers. Participate in office and telephone rotas as required. Interview, advise, and investigate applications from persons presenting as homeless or threatened with homelessness in accordance with the Housing (Wales) Act 2014, including difficult and complex cases. These may include, but are not limited to, ex-offenders, young persons, those with mental ill health, and substance misuse clients. Seek appropriate advice and information to ensure applications are determined and decisions are notified within agreed timescales, preventing homelessness wherever possible. Where necessary, identify, secure, and organise temporary accommodation and storage facilities for homeless households, arranging support as appropriate. Undertake proactive and detailed casework, devising creative and innovative solutions to customers' housing problems. Contact third parties such as private landlords, letting agents, and building societies to resolve housing problems and/or prevent homelessness. Maintain manual and computer records to ensure they accurately describe customers' housing needs, their current situation, the advice provided, and outcomes achieved. Assist customers to obtain accommodation in both the private and public sectors. This may involve providing assistance with form completion or telephone enquiries, liaising with housing providers and other agencies, promoting initiatives, and making referrals as appropriate (e.g., shared ownership, supported housing schemes, and the Council's Empty Homes scheme). Share supervisory responsibility for the Housing Solutions Assistant, including allocating and checking work on a daily basis. When appropriate, visit applicants in their homes or in hospital to take homeless applications. Participate on a rota basis with homeless prevention assessments in Parc Prison to take all reasonable steps to prevent a prisoner being homeless on release. Assist as necessary in the provision of emergency advice and assistance outside normal office hours, including arranging temporary accommodation. Keep up to date with current housing legislation, case law, policy, and practice. Contribute to the development of policy and new initiatives by providing feedback on the changing nature of housing needs encountered on a day-to-day basis. Develop and maintain specialist knowledge in agreed areas such as single homelessness, money advice, and complex needs. Represent the Authority on relevant inter-agency panels and case conferences in respect of homelessness and housing needs casework. Work as a member of a team and contribute to the achievement of team performance. Undertake any other duties allocated by the Housing Solutions Team Leader that are consistent with the responsibilities and grading of the post. KNOWLEDGE AND EXPERIENCE REQUIRED: Extensive knowledge of policy, procedures, and practices in housing needs and homelessness. Previous experience of dealing with a wide range of people, including vulnerable persons who may present complex and challenging behaviour (face-to-face, telephone, and email). Current and detailed knowledge of housing legislation, code of guidance, and case law. Experience in conducting complex investigations, enquiries, interviews, and casework management. Recent experience and competency in at least four of the following areas of housing advice, homelessness, and assessment work Provision of information, advice, and assistance on all housing matters and related issues, primarily aimed at the prevention of homelessness (including welfare benefits, money management, and housing rights). Advice and assistance with accessing all forms of accommodation, including supported and sheltered housing across all tenures. Assessment and determination of applications for assistance under the provisions of the Housing and Homelessness Acts. Proactive approach in seeking housing solutions. Experience of constructing multi-agency support packages. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Sep 30, 2025
Seasonal
Job title: Housing Solutions Advisor Contract length: 2 months (sick cover, potential extensions) Pay rate: 17.50 per hour Location: Bridgend County JOB PURPOSE Provide a comprehensive assessment, options, advice, and assistance service to those approaching or referred to the Council on all aspects of housing and housing-related support. The aim is to prevent homelessness, maximise choice, and minimise housing need. Ensure the Council's statutory duties in relation to homelessness, or those threatened with homelessness, are discharged in accordance with statutory provisions, the code of guidance, and the Council's policies and procedures. PRINCIPAL RESPONSIBILITIES AND ACTIVITIES Comprehensively assess, investigate, and verify the housing, social, support, and medical needs of applicants for housing in accordance with the Council's Social Housing Allocations Scheme and procedures. This will be done through interviews, home visits, and liaison with all relevant statutory and voluntary agencies. Provide a point of contact for advice and support for frontline officers and customers seeking advice and assistance relating to all aspects of homelessness, accommodation, disrepair, money management (including benefits), and housing rights. Make appropriate referrals to other agencies and Housing Support Providers to ensure that high-quality support and assistance are available to achieve positive outcomes for customers. Participate in office and telephone rotas as required. Interview, advise, and investigate applications from persons presenting as homeless or threatened with homelessness in accordance with the Housing (Wales) Act 2014, including difficult and complex cases. These may include, but are not limited to, ex-offenders, young persons, those with mental ill health, and substance misuse clients. Seek appropriate advice and information to ensure applications are determined and decisions are notified within agreed timescales, preventing homelessness wherever possible. Where necessary, identify, secure, and organise temporary accommodation and storage facilities for homeless households, arranging support as appropriate. Undertake proactive and detailed casework, devising creative and innovative solutions to customers' housing problems. Contact third parties such as private landlords, letting agents, and building societies to resolve housing problems and/or prevent homelessness. Maintain manual and computer records to ensure they accurately describe customers' housing needs, their current situation, the advice provided, and outcomes achieved. Assist customers to obtain accommodation in both the private and public sectors. This may involve providing assistance with form completion or telephone enquiries, liaising with housing providers and other agencies, promoting initiatives, and making referrals as appropriate (e.g., shared ownership, supported housing schemes, and the Council's Empty Homes scheme). Share supervisory responsibility for the Housing Solutions Assistant, including allocating and checking work on a daily basis. When appropriate, visit applicants in their homes or in hospital to take homeless applications. Participate on a rota basis with homeless prevention assessments in Parc Prison to take all reasonable steps to prevent a prisoner being homeless on release. Assist as necessary in the provision of emergency advice and assistance outside normal office hours, including arranging temporary accommodation. Keep up to date with current housing legislation, case law, policy, and practice. Contribute to the development of policy and new initiatives by providing feedback on the changing nature of housing needs encountered on a day-to-day basis. Develop and maintain specialist knowledge in agreed areas such as single homelessness, money advice, and complex needs. Represent the Authority on relevant inter-agency panels and case conferences in respect of homelessness and housing needs casework. Work as a member of a team and contribute to the achievement of team performance. Undertake any other duties allocated by the Housing Solutions Team Leader that are consistent with the responsibilities and grading of the post. KNOWLEDGE AND EXPERIENCE REQUIRED: Extensive knowledge of policy, procedures, and practices in housing needs and homelessness. Previous experience of dealing with a wide range of people, including vulnerable persons who may present complex and challenging behaviour (face-to-face, telephone, and email). Current and detailed knowledge of housing legislation, code of guidance, and case law. Experience in conducting complex investigations, enquiries, interviews, and casework management. Recent experience and competency in at least four of the following areas of housing advice, homelessness, and assessment work Provision of information, advice, and assistance on all housing matters and related issues, primarily aimed at the prevention of homelessness (including welfare benefits, money management, and housing rights). Advice and assistance with accessing all forms of accommodation, including supported and sheltered housing across all tenures. Assessment and determination of applications for assistance under the provisions of the Housing and Homelessness Acts. Proactive approach in seeking housing solutions. Experience of constructing multi-agency support packages. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Role: Homeowner Services Officer 2 positions available Location: Eastleigh Type: Perm role Salary: Up to £36.8k per annum Hours: 37 hours per week We're delighted to be recruiting for two Homeowner Services Officers to join our exciting Specialist Residential Services team. Your main purpose will be to manage a portfolio of leasehold, freehold and shared ownership properties, taking full responsibility for leasehold management and providing specialist advice to our customers both internally and externally. You will confidently lead on the scrutinising and management of service charge enquiries, investigating and remedying lease breaches, handling lease extension claims alongside our legal teams and acting as a point of contact for other lease specific enquiries and processes. Key Responsibilities: Manage a wide portfolio taking full responsibility for leasehold management. Provide specialist advice on lease covenants, subletting, alterations and lease variations. Provide expert leasehold advice on clauses pertaining to leases, covenants and demised areas and leaseholder rights and responsibilities. Support our Leasehold Admin Officer with consents where necessary and take appropriate enforcement action when required for breach of lease covenants. Manage breaches of lease and take relevant court action for forfeiture. Support with Section 20 and QLTA consultations and the management of observations. Optimise income for the business through the collection of service charge arrears, service charge setting and scrutiny and major work recharges. Represent Abri at the First Tier Tribunal to defend leasehold challenges or present cases for tribunal determination. Audit costs, collated by the Finance Service Charge team, for repairs, management fees and general service charges. Work closely with resident s associations in respect of estate improvements, account enquiries and planned maintenance programmes. Investigate subletting fraud in line with Abri s procedures, ensuring that all appropriate actions are taken. Resolution of complaints and enquiries by providing information as requested. Required experience CIH or RPM qualified desired, or committed to complete the qualification. Demonstrable knowledge and understanding of Commonhold and Leasehold Reform Act 2002 and Landlord and Tenant act as they effect residential leaseholders. Demonstrable knowledge and experience of applying Commonhold and Leasehold law as it relates to, assignments, consents, enfranchisement, lease extension, breach of covenants and service charges. Ability to analyse and interpret lease covenants. Understand and apply knowledge of health & safety legislation as it effects and the risks that relate to the neighbourhood roles and their responsibilities. Ability to deal with difficult, sensitive and challenging behaviour and situations. Please apply or call Leah Seber at Build Recruitment
Sep 29, 2025
Full time
Role: Homeowner Services Officer 2 positions available Location: Eastleigh Type: Perm role Salary: Up to £36.8k per annum Hours: 37 hours per week We're delighted to be recruiting for two Homeowner Services Officers to join our exciting Specialist Residential Services team. Your main purpose will be to manage a portfolio of leasehold, freehold and shared ownership properties, taking full responsibility for leasehold management and providing specialist advice to our customers both internally and externally. You will confidently lead on the scrutinising and management of service charge enquiries, investigating and remedying lease breaches, handling lease extension claims alongside our legal teams and acting as a point of contact for other lease specific enquiries and processes. Key Responsibilities: Manage a wide portfolio taking full responsibility for leasehold management. Provide specialist advice on lease covenants, subletting, alterations and lease variations. Provide expert leasehold advice on clauses pertaining to leases, covenants and demised areas and leaseholder rights and responsibilities. Support our Leasehold Admin Officer with consents where necessary and take appropriate enforcement action when required for breach of lease covenants. Manage breaches of lease and take relevant court action for forfeiture. Support with Section 20 and QLTA consultations and the management of observations. Optimise income for the business through the collection of service charge arrears, service charge setting and scrutiny and major work recharges. Represent Abri at the First Tier Tribunal to defend leasehold challenges or present cases for tribunal determination. Audit costs, collated by the Finance Service Charge team, for repairs, management fees and general service charges. Work closely with resident s associations in respect of estate improvements, account enquiries and planned maintenance programmes. Investigate subletting fraud in line with Abri s procedures, ensuring that all appropriate actions are taken. Resolution of complaints and enquiries by providing information as requested. Required experience CIH or RPM qualified desired, or committed to complete the qualification. Demonstrable knowledge and understanding of Commonhold and Leasehold Reform Act 2002 and Landlord and Tenant act as they effect residential leaseholders. Demonstrable knowledge and experience of applying Commonhold and Leasehold law as it relates to, assignments, consents, enfranchisement, lease extension, breach of covenants and service charges. Ability to analyse and interpret lease covenants. Understand and apply knowledge of health & safety legislation as it effects and the risks that relate to the neighbourhood roles and their responsibilities. Ability to deal with difficult, sensitive and challenging behaviour and situations. Please apply or call Leah Seber at Build Recruitment
Housing Officer (Homeownership) A place to create moments that matter Location : Peterborough, Hybrid with travel around the region as required to meet business needs. Salary: £39,178 per annum including car allowance Contract Type : Permanent Hours: 35 hours per week, Monday Friday 9am-5pm with evening and weekend work as required. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role As a Housing Officer (Homeownership), you ll be the go-to expert for our homeowner customers - handling a wide range of complex queries around leases, transfers, property management, and service charges. You ll play a vital role in ensuring our customers feel supported, informed, and confident in their homes. This isn t a desk-bound job. You ll be out and about visiting schemes, carrying out inspections, and maintaining a visible presence in our communities. You ll work closely with colleagues across Housing Services and other teams to manage mixed-tenure sites and deliver a seamless customer experience. You ll be managing a diverse portfolio of homeownership tenures - shared owners, leaseholders, and freeholders, making sure everything aligns with legal agreements and service expectations. It s a busy, fast-paced role that requires strong organisational skills, a proactive mindset, and a genuine curiosity to get to the heart of issues. You ll need to: • Translate legal jargon into clear, customer-friendly language • Think creatively to solve problems and improve service • Prioritise effectively and manage competing demands • Build strong relationships across teams and with customers This is a brilliant opportunity to make a real impact. You ll work with a wide range of people, tackle interesting challenges, and see the direct results of your work through customer feedback. It s a role that keeps you on your toes and one where no two days are the same. Salary The spot salary for the Housing Officer (Homeownership) £39,178 per annum including car allowance per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Experience in leasehold management within a housing association or managing agent. • Strong understanding of leases, transfers, and relevant regulations, with a commitment to continuous professional development. • Ability to work independently as part of a small team and collaboratively across the wider organisation. • Strong organisational skills, with the ability to manage a high volume of queries and maintain a professional, customer-focused approach. • Excellent communication skills, capable of engaging with multiple stakeholders at various levels. • Proficiency in Microsoft Office (Word, Outlook, Excel). Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A call with the hiring manager followed by a role related assessment. You ll learn more about the role and team, and we ll get to know you your experience, goals, and what you bring. Planned date: 8th October via Teams. Stage 2: A Place to Show Your Strengths A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance. Planned date: 15th October at our Peterborough office. We aim to make the process clear, supportive, and genuinely valuable a place where you feel informed and confident at every step. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) an extra day to celebrate your birthday and the option to purchase more access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. Please don t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Housing Officer, Leasehold Officer, Homeownership Officer, Housing Association Officer, Property Management Officer, Tenancy & Leasehold Services, Social housing, Housing association, Affordable housing, Leasehold management, Freehold / leasehold properties, Housing services REF-(Apply online only)
Sep 29, 2025
Full time
Housing Officer (Homeownership) A place to create moments that matter Location : Peterborough, Hybrid with travel around the region as required to meet business needs. Salary: £39,178 per annum including car allowance Contract Type : Permanent Hours: 35 hours per week, Monday Friday 9am-5pm with evening and weekend work as required. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role As a Housing Officer (Homeownership), you ll be the go-to expert for our homeowner customers - handling a wide range of complex queries around leases, transfers, property management, and service charges. You ll play a vital role in ensuring our customers feel supported, informed, and confident in their homes. This isn t a desk-bound job. You ll be out and about visiting schemes, carrying out inspections, and maintaining a visible presence in our communities. You ll work closely with colleagues across Housing Services and other teams to manage mixed-tenure sites and deliver a seamless customer experience. You ll be managing a diverse portfolio of homeownership tenures - shared owners, leaseholders, and freeholders, making sure everything aligns with legal agreements and service expectations. It s a busy, fast-paced role that requires strong organisational skills, a proactive mindset, and a genuine curiosity to get to the heart of issues. You ll need to: • Translate legal jargon into clear, customer-friendly language • Think creatively to solve problems and improve service • Prioritise effectively and manage competing demands • Build strong relationships across teams and with customers This is a brilliant opportunity to make a real impact. You ll work with a wide range of people, tackle interesting challenges, and see the direct results of your work through customer feedback. It s a role that keeps you on your toes and one where no two days are the same. Salary The spot salary for the Housing Officer (Homeownership) £39,178 per annum including car allowance per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Experience in leasehold management within a housing association or managing agent. • Strong understanding of leases, transfers, and relevant regulations, with a commitment to continuous professional development. • Ability to work independently as part of a small team and collaboratively across the wider organisation. • Strong organisational skills, with the ability to manage a high volume of queries and maintain a professional, customer-focused approach. • Excellent communication skills, capable of engaging with multiple stakeholders at various levels. • Proficiency in Microsoft Office (Word, Outlook, Excel). Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A call with the hiring manager followed by a role related assessment. You ll learn more about the role and team, and we ll get to know you your experience, goals, and what you bring. Planned date: 8th October via Teams. Stage 2: A Place to Show Your Strengths A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance. Planned date: 15th October at our Peterborough office. We aim to make the process clear, supportive, and genuinely valuable a place where you feel informed and confident at every step. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) an extra day to celebrate your birthday and the option to purchase more access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. Please don t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Housing Officer, Leasehold Officer, Homeownership Officer, Housing Association Officer, Property Management Officer, Tenancy & Leasehold Services, Social housing, Housing association, Affordable housing, Leasehold management, Freehold / leasehold properties, Housing services REF-(Apply online only)
Housing Officer (Homeownership) A place to create moments that matter Location : Peterborough, Hybrid with travel around the region as required to meet business needs. Salary: £39,178 per annum including car allowance. Contract Type : Permanent Hours: 35 hours per week, Monday Friday 9am-5pm with evening and weekend work as required. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role As a Housing Officer (Homeownership), you ll be the go-to expert for our homeowner customers - handling a wide range of complex queries around leases, transfers, property management, and service charges. You ll play a vital role in ensuring our customers feel supported, informed, and confident in their homes. This isn t a desk-bound job. You ll be out and about visiting schemes, carrying out inspections, and maintaining a visible presence in our communities. You ll work closely with colleagues across Housing Services and other teams to manage mixed-tenure sites and deliver a seamless customer experience. You ll be managing a diverse portfolio of homeownership tenures - shared owners, leaseholders, and freeholders, making sure everything aligns with legal agreements and service expectations. It s a busy, fast-paced role that requires strong organisational skills, a proactive mindset, and a genuine curiosity to get to the heart of issues. You ll need to: • Translate legal jargon into clear, customer-friendly language • Think creatively to solve problems and improve service • Prioritise effectively and manage competing demands • Build strong relationships across teams and with customers This is a brilliant opportunity to make a real impact. You ll work with a wide range of people, tackle interesting challenges, and see the direct results of your work through customer feedback. It s a role that keeps you on your toes and one where no two days are the same. Salary The spot salary for the Housing Officer (Homeownership) post is £39,178 per annum including car allowance for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Experience in leasehold management within a housing association or managing agent. • Strong understanding of leases, transfers, and relevant regulations, with a commitment to continuous professional development. • Ability to work independently as part of a small team and collaboratively across the wider organisation. • Strong organisational skills, with the ability to manage a high volume of queries and maintain a professional, customer-focused approach. • Excellent communication skills, capable of engaging with multiple stakeholders at various levels. • Proficiency in Microsoft Office (Word, Outlook, Excel). Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A call with the hiring manager followed by a role related assessment. You ll learn more about the role and team, and we ll get to know you your experience, goals, and what you bring. Planned date: 8th October via Teams. Stage 2: A Place to Show Your Strengths A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance. Planned date: 15th October at our Peterborough office. We aim to make the process clear, supportive, and genuinely valuable a place where you feel informed and confident at every step. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) an extra day to celebrate your birthday and the option to purchase more access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. Please don t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Housing Officer, Leasehold Officer, Homeownership Officer, Housing Association Officer, Property Management Officer, Tenancy & Leasehold Services, Social housing, Housing association, Affordable housing, Leasehold management, Freehold / leasehold properties, Housing services REF-
Sep 26, 2025
Full time
Housing Officer (Homeownership) A place to create moments that matter Location : Peterborough, Hybrid with travel around the region as required to meet business needs. Salary: £39,178 per annum including car allowance. Contract Type : Permanent Hours: 35 hours per week, Monday Friday 9am-5pm with evening and weekend work as required. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role As a Housing Officer (Homeownership), you ll be the go-to expert for our homeowner customers - handling a wide range of complex queries around leases, transfers, property management, and service charges. You ll play a vital role in ensuring our customers feel supported, informed, and confident in their homes. This isn t a desk-bound job. You ll be out and about visiting schemes, carrying out inspections, and maintaining a visible presence in our communities. You ll work closely with colleagues across Housing Services and other teams to manage mixed-tenure sites and deliver a seamless customer experience. You ll be managing a diverse portfolio of homeownership tenures - shared owners, leaseholders, and freeholders, making sure everything aligns with legal agreements and service expectations. It s a busy, fast-paced role that requires strong organisational skills, a proactive mindset, and a genuine curiosity to get to the heart of issues. You ll need to: • Translate legal jargon into clear, customer-friendly language • Think creatively to solve problems and improve service • Prioritise effectively and manage competing demands • Build strong relationships across teams and with customers This is a brilliant opportunity to make a real impact. You ll work with a wide range of people, tackle interesting challenges, and see the direct results of your work through customer feedback. It s a role that keeps you on your toes and one where no two days are the same. Salary The spot salary for the Housing Officer (Homeownership) post is £39,178 per annum including car allowance for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Experience in leasehold management within a housing association or managing agent. • Strong understanding of leases, transfers, and relevant regulations, with a commitment to continuous professional development. • Ability to work independently as part of a small team and collaboratively across the wider organisation. • Strong organisational skills, with the ability to manage a high volume of queries and maintain a professional, customer-focused approach. • Excellent communication skills, capable of engaging with multiple stakeholders at various levels. • Proficiency in Microsoft Office (Word, Outlook, Excel). Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A call with the hiring manager followed by a role related assessment. You ll learn more about the role and team, and we ll get to know you your experience, goals, and what you bring. Planned date: 8th October via Teams. Stage 2: A Place to Show Your Strengths A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance. Planned date: 15th October at our Peterborough office. We aim to make the process clear, supportive, and genuinely valuable a place where you feel informed and confident at every step. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) an extra day to celebrate your birthday and the option to purchase more access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. Please don t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Housing Officer, Leasehold Officer, Homeownership Officer, Housing Association Officer, Property Management Officer, Tenancy & Leasehold Services, Social housing, Housing association, Affordable housing, Leasehold management, Freehold / leasehold properties, Housing services REF-
Large Housing Association requires an experienced Repairs Inspector for a 6 month period. The successful candidate will ensure all repairs adhere to the perfect journey, that residents need only ask once, and any failure is fixed quickly when exception cases occur. Responsibilities: Ensuring contractors and suppliers are providing a consistently high-quality repairs service. Delivering well cared for homes and places where residents feel safe and a sense of pride through top class contract management. A responsive service, where staff and resident queries and complaints are actioned thoroughly, timely and learnings are taken from feedback. Recommend, oversee and develop a best in class reporting repairs processes and policies to meet targets and fix failure fast. Assist the Regional Repair Lead, Surveyors and Local Officers in the management of responsive repairs, kitchen and bathroom as well as planned and cyclical referrals. Continually monitor the quality and success of all responsive repairs, using data, analysis and insight to instigate appropriate improvements and recommendations. Manage a post inspection regime for your patch, ensuring that works are carried out to a good standard and taking ownership where works are not to a good standard and seen through to successful conclusion. Manage an audit/oversight regime for repairs, checking contractors are complying with H&S obligations and following the code of conduct. Support the preparation of overall stock condition inspections or undertaking local nitial surveys for reactive or planned works. Skills and experience: Experience of working within the repairs sector, carrying out pre, post audit and quality inspections Experience in formulating specifications, managing schedules of works and technical diagnosis Experience of contractor management Experience of writing and disseminating technical reports Good understanding of the relevant legislation, statutory and regulatory requirements DEA/FRA assessor trained (desirable) Recognised HND technical qualification eg. building surveying or member CIOB (desirable) Pay £170 pd PAYE or £225 pd Umbrella
Sep 26, 2025
Full time
Large Housing Association requires an experienced Repairs Inspector for a 6 month period. The successful candidate will ensure all repairs adhere to the perfect journey, that residents need only ask once, and any failure is fixed quickly when exception cases occur. Responsibilities: Ensuring contractors and suppliers are providing a consistently high-quality repairs service. Delivering well cared for homes and places where residents feel safe and a sense of pride through top class contract management. A responsive service, where staff and resident queries and complaints are actioned thoroughly, timely and learnings are taken from feedback. Recommend, oversee and develop a best in class reporting repairs processes and policies to meet targets and fix failure fast. Assist the Regional Repair Lead, Surveyors and Local Officers in the management of responsive repairs, kitchen and bathroom as well as planned and cyclical referrals. Continually monitor the quality and success of all responsive repairs, using data, analysis and insight to instigate appropriate improvements and recommendations. Manage a post inspection regime for your patch, ensuring that works are carried out to a good standard and taking ownership where works are not to a good standard and seen through to successful conclusion. Manage an audit/oversight regime for repairs, checking contractors are complying with H&S obligations and following the code of conduct. Support the preparation of overall stock condition inspections or undertaking local nitial surveys for reactive or planned works. Skills and experience: Experience of working within the repairs sector, carrying out pre, post audit and quality inspections Experience in formulating specifications, managing schedules of works and technical diagnosis Experience of contractor management Experience of writing and disseminating technical reports Good understanding of the relevant legislation, statutory and regulatory requirements DEA/FRA assessor trained (desirable) Recognised HND technical qualification eg. building surveying or member CIOB (desirable) Pay £170 pd PAYE or £225 pd Umbrella
Large Housing Association requires an experienced Repairs Inspector for a 6 month period. The successful candidate will ensure all repairs adhere to the perfect journey, that residents need only ask once, and any failure is fixed quickly when exception cases occur. Responsibilities: Ensuring contractors and suppliers are providing a consistently high-quality repairs service. Delivering well cared for homes and places where residents feel safe and a sense of pride through top class contract management. A responsive service, where staff and resident queries and complaints are actioned thoroughly, timely and learnings are taken from feedback. Recommend, oversee and develop a best in class reporting repairs processes and policies to meet targets and fix failure fast. Assist the Regional Repair Lead, Surveyors and Local Officers in the management of responsive repairs, kitchen and bathroom as well as planned and cyclical referrals. Continually monitor the quality and success of all responsive repairs, using data, analysis and insight to instigate appropriate improvements and recommendations. Manage a post inspection regime for your patch, ensuring that works are carried out to a good standard and taking ownership where works are not to a good standard and seen through to successful conclusion. Manage an audit/oversight regime for repairs, checking contractors are complying with H&S obligations and following the code of conduct. Support the preparation of overall stock condition inspections or undertaking local nitial surveys for reactive or planned works. Skills and experience: Experience of working within the repairs sector, carrying out pre, post audit and quality inspections Experience in formulating specifications, managing schedules of works and technical diagnosis Experience of contractor management Experience of writing and disseminating technical reports Good understanding of the relevant legislation, statutory and regulatory requirements DEA/FRA assessor trained (desirable) Recognised HND technical qualification eg. building surveying or member CIOB (desirable) Pay 170 pd PAYE or 225 pd Umbrella
Sep 26, 2025
Seasonal
Large Housing Association requires an experienced Repairs Inspector for a 6 month period. The successful candidate will ensure all repairs adhere to the perfect journey, that residents need only ask once, and any failure is fixed quickly when exception cases occur. Responsibilities: Ensuring contractors and suppliers are providing a consistently high-quality repairs service. Delivering well cared for homes and places where residents feel safe and a sense of pride through top class contract management. A responsive service, where staff and resident queries and complaints are actioned thoroughly, timely and learnings are taken from feedback. Recommend, oversee and develop a best in class reporting repairs processes and policies to meet targets and fix failure fast. Assist the Regional Repair Lead, Surveyors and Local Officers in the management of responsive repairs, kitchen and bathroom as well as planned and cyclical referrals. Continually monitor the quality and success of all responsive repairs, using data, analysis and insight to instigate appropriate improvements and recommendations. Manage a post inspection regime for your patch, ensuring that works are carried out to a good standard and taking ownership where works are not to a good standard and seen through to successful conclusion. Manage an audit/oversight regime for repairs, checking contractors are complying with H&S obligations and following the code of conduct. Support the preparation of overall stock condition inspections or undertaking local nitial surveys for reactive or planned works. Skills and experience: Experience of working within the repairs sector, carrying out pre, post audit and quality inspections Experience in formulating specifications, managing schedules of works and technical diagnosis Experience of contractor management Experience of writing and disseminating technical reports Good understanding of the relevant legislation, statutory and regulatory requirements DEA/FRA assessor trained (desirable) Recognised HND technical qualification eg. building surveying or member CIOB (desirable) Pay 170 pd PAYE or 225 pd Umbrella
P lanning Officer - Development Management Salary: 36,962 - 39,519 Location: Fleet, Hampshire Full-time (part-time considered) Permanent Hybrid Working Hart District Council is entering an exciting period of change and increasing development pressures. Located in North East Hampshire, Hart is a prosperous and rapidly growing district with high demand for new development. Positioned just beyond the London Green Belt and along the M3 corridor, the area benefits from a vibrant economy, excellent transport links, and a strong sense of community. This is a fantastic opportunity to join a forward-thinking and proactive council that welcomes good quality development and is committed to shaping the future of its towns, villages, and natural environment. Hart is consistently ranked as one of the best places to live in the UK, offering beautiful countryside, excellent schools, and first-rate leisure opportunities. Why consider Hart District Council? Local Government Pension Scheme Flexible working hours with up to two flexi days per month Hybrid working policy (currently 60% homeworking) Generous annual leave allowance Support for CPD and professional subscriptions Free staff parking Confidential employee advice and support programme Promotion of a healthy work/life balance A genuinely supportive and collaborative team environment What you will bring Hart is seeking a motivated and customer-focused planning professional with a positive and proactive approach to development management. The ideal candidate will have: Education to A-Level (a degree in Planning or related discipline is desirable) Strong communication and interpersonal skills Ability to manage a varied caseload and meet deadlines A commitment to delivering high-quality service and outcomes Willingness to take ownership of challenges and work collaboratively Experience in development management or enforcement within the English/Welsh planning system is desirable Familiarity with DM software such as Uniform is an advantage This role offers an excellent opportunity for someone looking to develop their career in a stable and productive team, with the chance to contribute meaningfully to the future of the district. How to Apply For further information, please call Daniel Baker on (phone number removed) or apply via this advert. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 23, 2025
Full time
P lanning Officer - Development Management Salary: 36,962 - 39,519 Location: Fleet, Hampshire Full-time (part-time considered) Permanent Hybrid Working Hart District Council is entering an exciting period of change and increasing development pressures. Located in North East Hampshire, Hart is a prosperous and rapidly growing district with high demand for new development. Positioned just beyond the London Green Belt and along the M3 corridor, the area benefits from a vibrant economy, excellent transport links, and a strong sense of community. This is a fantastic opportunity to join a forward-thinking and proactive council that welcomes good quality development and is committed to shaping the future of its towns, villages, and natural environment. Hart is consistently ranked as one of the best places to live in the UK, offering beautiful countryside, excellent schools, and first-rate leisure opportunities. Why consider Hart District Council? Local Government Pension Scheme Flexible working hours with up to two flexi days per month Hybrid working policy (currently 60% homeworking) Generous annual leave allowance Support for CPD and professional subscriptions Free staff parking Confidential employee advice and support programme Promotion of a healthy work/life balance A genuinely supportive and collaborative team environment What you will bring Hart is seeking a motivated and customer-focused planning professional with a positive and proactive approach to development management. The ideal candidate will have: Education to A-Level (a degree in Planning or related discipline is desirable) Strong communication and interpersonal skills Ability to manage a varied caseload and meet deadlines A commitment to delivering high-quality service and outcomes Willingness to take ownership of challenges and work collaboratively Experience in development management or enforcement within the English/Welsh planning system is desirable Familiarity with DM software such as Uniform is an advantage This role offers an excellent opportunity for someone looking to develop their career in a stable and productive team, with the chance to contribute meaningfully to the future of the district. How to Apply For further information, please call Daniel Baker on (phone number removed) or apply via this advert. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Proprty sales & Staircasing Officer Location: Central London and hybrid Contract: 3-6 months with likely extension Pay : 22.25 paye or 29.45 umbrella Role Purpose To deliver a professional staircasing and resales service to homeowners. Key Responsibilities and Accountabilities To provide an effective and efficient professional staircasing and resales service to all homeowners, in line with all legal, contractual, regulatory requirements. To make sure that all staircasing and resales are progressed in accordance with regulatory provisions and buyers and sellers are professionally guided through the process. To deal with all staircasing and resales of existing shared ownership property Deal with shared ownership resales. Responding and driving sales to make sure that they are concluded in a timely way. Process all documentation in a timely way and in accordance with all relevant rules and regulations. Make sure that all other parties are aware of the timescales that need to be complied, and deadlines are met. To work collaboratively with property management and finance team members to ensure all relevant covenants and obligations are fully complied with. Effectively deal with enquiries and complaints and promote high customer service standards. To develop and maintain professional relationships and partnerships externally and internally, ensuring the interests of the organisation are safeguarded. Criteria: Demonstrable understanding of conveyancing process from reservation to completion. Knowledge and/or experience of Leasehold/shared ownership and homeowners property sales and transactions Good understanding of customer eligibility for low-cost home ownership products An understanding of the legal aspects of leasehold law and regulations. Effective communications skills Effective IT skills Good influencing and persuading skills Please apply now for immediate consideration
Sep 19, 2025
Full time
Proprty sales & Staircasing Officer Location: Central London and hybrid Contract: 3-6 months with likely extension Pay : 22.25 paye or 29.45 umbrella Role Purpose To deliver a professional staircasing and resales service to homeowners. Key Responsibilities and Accountabilities To provide an effective and efficient professional staircasing and resales service to all homeowners, in line with all legal, contractual, regulatory requirements. To make sure that all staircasing and resales are progressed in accordance with regulatory provisions and buyers and sellers are professionally guided through the process. To deal with all staircasing and resales of existing shared ownership property Deal with shared ownership resales. Responding and driving sales to make sure that they are concluded in a timely way. Process all documentation in a timely way and in accordance with all relevant rules and regulations. Make sure that all other parties are aware of the timescales that need to be complied, and deadlines are met. To work collaboratively with property management and finance team members to ensure all relevant covenants and obligations are fully complied with. Effectively deal with enquiries and complaints and promote high customer service standards. To develop and maintain professional relationships and partnerships externally and internally, ensuring the interests of the organisation are safeguarded. Criteria: Demonstrable understanding of conveyancing process from reservation to completion. Knowledge and/or experience of Leasehold/shared ownership and homeowners property sales and transactions Good understanding of customer eligibility for low-cost home ownership products An understanding of the legal aspects of leasehold law and regulations. Effective communications skills Effective IT skills Good influencing and persuading skills Please apply now for immediate consideration
Housing Officers - Remote Working - Must be able to commute to both South East of England and South West of England areas 28-34,000pa + Excellent Benefits Package Full-Time Permanent We are currently seeking dedicated and proactive Housing Officers to join our client - an independent and expanding organisation providing high-quality accommodation services to a wide range of clients across the UK. With a strong presence in both central and local government sectors, as well as within charitable organisations, our client is continuing to grow and develop its services nationally. This exciting opportunity is based with easy access to both the South East of England and , and offers a fully remote working model. You will have the autonomy to plan your own schedule and manage your own day-to-day responsibilities, with regular community visits to support and manage service users. About the Role As a Housing Officer, you will be responsible for managing a portfolio of up to 250 properties and service users. Once you join, you will be assigned your caseload and will take ownership of delivering direct support and property management. This includes carrying out property inspections, resolving tenancy issues, liaising with external agencies, and ensuring compliance with housing standards. This is an ideal role for someone who is self-motivated, organised, and passionate about supporting others in a community setting. Key Responsibilities Deliver high-quality housing management and tenancy support to a defined group of service users Conduct property visits and ensure housing standards are maintained Resolve tenancy issues, including complaints, breaches, or anti-social behaviour Liaise with local authorities, support agencies, and landlords Maintain accurate records and reporting in line with company procedures Work independently to manage your diary, appointments, and caseload effectively What We're Looking For Previous experience in a Housing Officer or similar support-focused role is essential Strong communication, problem-solving, and organisational skills Ability to work remotely with minimal supervision A full UK Driving Licence is essential (DVLA checks will be conducted) You must be willing to travel within the South London area as part of your daily responsibilities The successful applicant will be subject to enhanced DBS checks Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme If you're a committed housing professional looking for a rewarding and autonomous role with a growing and respected organisation, then get in touch today. Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Sep 15, 2025
Full time
Housing Officers - Remote Working - Must be able to commute to both South East of England and South West of England areas 28-34,000pa + Excellent Benefits Package Full-Time Permanent We are currently seeking dedicated and proactive Housing Officers to join our client - an independent and expanding organisation providing high-quality accommodation services to a wide range of clients across the UK. With a strong presence in both central and local government sectors, as well as within charitable organisations, our client is continuing to grow and develop its services nationally. This exciting opportunity is based with easy access to both the South East of England and , and offers a fully remote working model. You will have the autonomy to plan your own schedule and manage your own day-to-day responsibilities, with regular community visits to support and manage service users. About the Role As a Housing Officer, you will be responsible for managing a portfolio of up to 250 properties and service users. Once you join, you will be assigned your caseload and will take ownership of delivering direct support and property management. This includes carrying out property inspections, resolving tenancy issues, liaising with external agencies, and ensuring compliance with housing standards. This is an ideal role for someone who is self-motivated, organised, and passionate about supporting others in a community setting. Key Responsibilities Deliver high-quality housing management and tenancy support to a defined group of service users Conduct property visits and ensure housing standards are maintained Resolve tenancy issues, including complaints, breaches, or anti-social behaviour Liaise with local authorities, support agencies, and landlords Maintain accurate records and reporting in line with company procedures Work independently to manage your diary, appointments, and caseload effectively What We're Looking For Previous experience in a Housing Officer or similar support-focused role is essential Strong communication, problem-solving, and organisational skills Ability to work remotely with minimal supervision A full UK Driving Licence is essential (DVLA checks will be conducted) You must be willing to travel within the South London area as part of your daily responsibilities The successful applicant will be subject to enhanced DBS checks Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme If you're a committed housing professional looking for a rewarding and autonomous role with a growing and respected organisation, then get in touch today. Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Job Title: Property Advisor Location: Ealing (Hybrid working available/Travel around borough) Hourly rate 21.33 PAYE / 28.26 Umbrella per hour Contract Length: 3 month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start Full Driving License / Access to own vehicle (Required) Role purpose: To work with the Void Surveyors and Allocations Officers to prepare void properties for letting and to lead on tenant viewings in the lettings process, whilst ensuring that the Council meets its statutory requirements. To ensure that property and tenancy records are kept up to date and regularly monitored. To ensure that residents' needs are identified. To liaise with contractors, suppliers, consultants and key stakeholders involved in the void management. To meet and surpass the targets identified as key performance indicators. To ensure the Council meets its statutory requirements with specific regard to building and Health and safety regulations. Key Responsibilities: To understand, apply and explain housing's policies, procedures and guidelines to tenants and to keep up to date with Tenancy and Housing Benefit procedures. To work with Void Surveyors, Allocations Officers, Housing Officers and the Finance/Rents team to ensure that the void procedures are managed effectively. To liaise closely with the Allocations, Tenancy Management, Home Ownership and Housing Repairs Customer Centre teams to ensure effective channels of communication are maintained. To update OHMS, in real time; using mobile technology, where appropriate. To manage the Council's void work in accordance with housing policies, procedures and guidelines. In liaison with the Voids and Disrepair Manager and Void Surveyor's, implement, draft and disseminate procedures, which are good practice in void management to ensure the service provided is of the highest standard. To empower tenants to enable them to sustain their tenancy. To provide administrative support to the Void Surveyors. To liaise with relevant agencies for vulnerable/elderly tenants, e.g. wardens, social workers, relatives, guarantors, etc. To use properties which may become void in the block that are schedule for demolish in 2-24 months for non-secure tenancies. To initiate and assist in the development of an effective administrative system and maintain up to date records on all aspects of voids in the Regeneration Area Knowledge, skills & experience: Demonstrate an understanding of the key aspects of performance required from the Voids Team. Experience in working in a lettings team, carying out viewings and sign up's on void properties. Able to devise and monitor rotas and work schedules for a team. To be able to promote properties during viewing to ensure earliest lettings Excellent organisational skills - able to maintain full up to date records; able to monitor and rectify contract compliance; able to ensure allocations kept fully informed of progress of works. Able to understand, manipulate and report on statistical data. Excellent communication skills face to face, on the telephone and in writing. Vehicle and clean driving licence. Excellent ICT skills, including the effective use of mobile technology and associated work systems and processes. Good knowledge of Microsoft office suite. Excellent time management skills. Knowledge of Natfed /SORs or similar Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Sep 12, 2025
Contract
Job Title: Property Advisor Location: Ealing (Hybrid working available/Travel around borough) Hourly rate 21.33 PAYE / 28.26 Umbrella per hour Contract Length: 3 month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start Full Driving License / Access to own vehicle (Required) Role purpose: To work with the Void Surveyors and Allocations Officers to prepare void properties for letting and to lead on tenant viewings in the lettings process, whilst ensuring that the Council meets its statutory requirements. To ensure that property and tenancy records are kept up to date and regularly monitored. To ensure that residents' needs are identified. To liaise with contractors, suppliers, consultants and key stakeholders involved in the void management. To meet and surpass the targets identified as key performance indicators. To ensure the Council meets its statutory requirements with specific regard to building and Health and safety regulations. Key Responsibilities: To understand, apply and explain housing's policies, procedures and guidelines to tenants and to keep up to date with Tenancy and Housing Benefit procedures. To work with Void Surveyors, Allocations Officers, Housing Officers and the Finance/Rents team to ensure that the void procedures are managed effectively. To liaise closely with the Allocations, Tenancy Management, Home Ownership and Housing Repairs Customer Centre teams to ensure effective channels of communication are maintained. To update OHMS, in real time; using mobile technology, where appropriate. To manage the Council's void work in accordance with housing policies, procedures and guidelines. In liaison with the Voids and Disrepair Manager and Void Surveyor's, implement, draft and disseminate procedures, which are good practice in void management to ensure the service provided is of the highest standard. To empower tenants to enable them to sustain their tenancy. To provide administrative support to the Void Surveyors. To liaise with relevant agencies for vulnerable/elderly tenants, e.g. wardens, social workers, relatives, guarantors, etc. To use properties which may become void in the block that are schedule for demolish in 2-24 months for non-secure tenancies. To initiate and assist in the development of an effective administrative system and maintain up to date records on all aspects of voids in the Regeneration Area Knowledge, skills & experience: Demonstrate an understanding of the key aspects of performance required from the Voids Team. Experience in working in a lettings team, carying out viewings and sign up's on void properties. Able to devise and monitor rotas and work schedules for a team. To be able to promote properties during viewing to ensure earliest lettings Excellent organisational skills - able to maintain full up to date records; able to monitor and rectify contract compliance; able to ensure allocations kept fully informed of progress of works. Able to understand, manipulate and report on statistical data. Excellent communication skills face to face, on the telephone and in writing. Vehicle and clean driving licence. Excellent ICT skills, including the effective use of mobile technology and associated work systems and processes. Good knowledge of Microsoft office suite. Excellent time management skills. Knowledge of Natfed /SORs or similar Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
JOB TITLE: Housing Officer LOCATION: Ealing W5 2HL / Northolt, UB5 5QN, Hybrid working available after training (3 days office, 2 days remote / visits) PAY RATE: 21.33 PAYE / 28.26 Umbrella per hour START DATE: ASAP DURATION/Hours: 3-month initial contract/ 35 hours a week IR35 STATUS: Inside Purpose of role: Build trust with residents through home visits and estate inspections, with a particular focus on safeguarding and supporting vulnerable individuals Take ownership of your patch, spotting issues early and working with determination to get them fully resolved Work in a fast-paced, busy environment, where no two days are the same, handling competing demands with professionalism and persistence Collaborate with a wide range of teams - including repairs, community safety and building safety - to resolve complex problems that need joint input and strong communication Demonstrate clear knowledge and understanding of housing management, best practice, and housing law. Whether or not you have housing management experience, you must evidence your knowledge and show how your transferrable skills will enable you to succeed in this role Essential knowledge: Possess a knowledge of relevant housing legislation and industry standards to ensure compliance and effective policy implementation. Ability to work as part of a team. Good verbal and written communication skills to communicate effectively with a wide range of stakeholders, including residents, staff, and external partners. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Sep 10, 2025
Contract
JOB TITLE: Housing Officer LOCATION: Ealing W5 2HL / Northolt, UB5 5QN, Hybrid working available after training (3 days office, 2 days remote / visits) PAY RATE: 21.33 PAYE / 28.26 Umbrella per hour START DATE: ASAP DURATION/Hours: 3-month initial contract/ 35 hours a week IR35 STATUS: Inside Purpose of role: Build trust with residents through home visits and estate inspections, with a particular focus on safeguarding and supporting vulnerable individuals Take ownership of your patch, spotting issues early and working with determination to get them fully resolved Work in a fast-paced, busy environment, where no two days are the same, handling competing demands with professionalism and persistence Collaborate with a wide range of teams - including repairs, community safety and building safety - to resolve complex problems that need joint input and strong communication Demonstrate clear knowledge and understanding of housing management, best practice, and housing law. Whether or not you have housing management experience, you must evidence your knowledge and show how your transferrable skills will enable you to succeed in this role Essential knowledge: Possess a knowledge of relevant housing legislation and industry standards to ensure compliance and effective policy implementation. Ability to work as part of a team. Good verbal and written communication skills to communicate effectively with a wide range of stakeholders, including residents, staff, and external partners. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Adecco are supporting a London Borough Council team in a service role as a Leasehold Advisor Job Title: Leasehold Advisor - Right to Buy Team Location: East London - Contract Type: Temporary - Working Pattern: Full Time - Hourly rate from: 22.13 - PAYE - Hourly rate to: 28.94 - Umbrella About Our Client: Our client, a London Borough Council, is seeking a Leasehold Advisor to join their Collections Team of Leasehold Services. They are committed to delivering excellent customer service and providing expert advice and information to leaseholders. The Right to Buy team administers the right to buy (RTB) process ensuring statutory time frames are adhered to, applicants are updated on the progress of their applications, and they carry out due diligence to protect public purse. The RTB team is made up as follows; -1 RTB Team Leader -4 RTB Officers -2 Support Officers Benefits & Perks: Competitive hourly rate Temporary contract with full-time working hours Convenient location with nearby parking and easy access to public transportation Responsibilities: Administer Right to Buy sales from first enquiry to completion of sale, according to legislation and within statutory timescales. Ensure all enquiries from leaseholders, solicitors, benefits agency and other sections are answered promptly and within statutory time scales to maintain a high level of customer care. Ensuring that Right to Buy customers are fully aware of the implications of buying and that home ownership is the right choice for them, that they are advised appropriately and protected from deferred sale companies and illegal lenders. Refer customers to internal and external financial advice services. Take responsibility for monitoring own workload ensuring that all timescales are met. Work at flexible times of the day, according to the needs of the service, including frequent evening consultation events and some weekend events. Attend Leaseholder Forums, estate surgeries and neighbourhood offices, and other meetings when required. Deal with complex and contentious correspondence, members' enquiries and Stage 1 complaints. Carry out unannounced tenancy audits visiting properties following receipt of RTB application - Protecting Council assets and public money and preventing fraud. Provide accurate advice on payment options and refer vulnerable leaseholders for additional support Advise contract administrators and consultants on consultation requirements Assist in disputed cases and supply documentation for legal proceedings Update work progress and contribute to the annual service improvement plan Take a proactive approach to professional development Essential Skills, Qualifications, and Experience: Ability to effectively respond to complaints and FOI requests Experience in resolving disputes with leaseholders and arranging compensation Strong customer service experience Accounts experience to produce estimates, accounts, and reports Experience in working collaboratively with colleagues and leaseholders to deliver improvements Understanding of leaseholders' liability and ability to calculate charges accurately Knowledge of regulations and lease terms for compliant consultation Excellent communication skills for engaging with leaseholders and briefing senior staff Ability to monitor and advise on scheme final account progress Up-to-date knowledge of relevant policies and legislation Desirable Skills, Qualifications, and Experience: Previous experience providing specialist advice and information to leaseholders Familiarity with Section 20 requirements Proven track record of professional development If you are an experienced Leasehold Advisor with a strong background in providing expert advice and excellent customer service, we encourage you to apply. Please note that only shortlisted candidates will be contacted. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jan 29, 2025
Seasonal
Adecco are supporting a London Borough Council team in a service role as a Leasehold Advisor Job Title: Leasehold Advisor - Right to Buy Team Location: East London - Contract Type: Temporary - Working Pattern: Full Time - Hourly rate from: 22.13 - PAYE - Hourly rate to: 28.94 - Umbrella About Our Client: Our client, a London Borough Council, is seeking a Leasehold Advisor to join their Collections Team of Leasehold Services. They are committed to delivering excellent customer service and providing expert advice and information to leaseholders. The Right to Buy team administers the right to buy (RTB) process ensuring statutory time frames are adhered to, applicants are updated on the progress of their applications, and they carry out due diligence to protect public purse. The RTB team is made up as follows; -1 RTB Team Leader -4 RTB Officers -2 Support Officers Benefits & Perks: Competitive hourly rate Temporary contract with full-time working hours Convenient location with nearby parking and easy access to public transportation Responsibilities: Administer Right to Buy sales from first enquiry to completion of sale, according to legislation and within statutory timescales. Ensure all enquiries from leaseholders, solicitors, benefits agency and other sections are answered promptly and within statutory time scales to maintain a high level of customer care. Ensuring that Right to Buy customers are fully aware of the implications of buying and that home ownership is the right choice for them, that they are advised appropriately and protected from deferred sale companies and illegal lenders. Refer customers to internal and external financial advice services. Take responsibility for monitoring own workload ensuring that all timescales are met. Work at flexible times of the day, according to the needs of the service, including frequent evening consultation events and some weekend events. Attend Leaseholder Forums, estate surgeries and neighbourhood offices, and other meetings when required. Deal with complex and contentious correspondence, members' enquiries and Stage 1 complaints. Carry out unannounced tenancy audits visiting properties following receipt of RTB application - Protecting Council assets and public money and preventing fraud. Provide accurate advice on payment options and refer vulnerable leaseholders for additional support Advise contract administrators and consultants on consultation requirements Assist in disputed cases and supply documentation for legal proceedings Update work progress and contribute to the annual service improvement plan Take a proactive approach to professional development Essential Skills, Qualifications, and Experience: Ability to effectively respond to complaints and FOI requests Experience in resolving disputes with leaseholders and arranging compensation Strong customer service experience Accounts experience to produce estimates, accounts, and reports Experience in working collaboratively with colleagues and leaseholders to deliver improvements Understanding of leaseholders' liability and ability to calculate charges accurately Knowledge of regulations and lease terms for compliant consultation Excellent communication skills for engaging with leaseholders and briefing senior staff Ability to monitor and advise on scheme final account progress Up-to-date knowledge of relevant policies and legislation Desirable Skills, Qualifications, and Experience: Previous experience providing specialist advice and information to leaseholders Familiarity with Section 20 requirements Proven track record of professional development If you are an experienced Leasehold Advisor with a strong background in providing expert advice and excellent customer service, we encourage you to apply. Please note that only shortlisted candidates will be contacted. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Job Title: Site Supervisor
Location: Warrington, Cheshire
Salary: £30,368 to £32,950
Apply link: https://ehcu.fa.em1.ukg.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_13/job/1250/apply/email?keyword=1250
Wemanage one of the world’s most advanced and safest road networks, as a Site Supervisor you will play a key role in the delivery of National Highways Capital Investment Schemes by representing the companies interests on civil engineering construction and maintenance sites. Reporting directly to the Construction Manager, you will actively ensure construction schemes are delivered in line with time, cost, quality and safety standards, and customer experience is not adversely impacted.
This role is a safety critical post therefore you may be required to work unsocial hours including nights and weekends. You will be based from our office in Warrington covering works within the North West area. This is a very independent role and there will be some expectation to travel to sites and depots within the North West area.
You will be required to drive as part of your role and you will need to have a full clean driving license to be considered for this position and during employment
What you’ll be leading on
Assuring the completion of planned works to agreed standards and escalate any concerns to the Construction Manager, in line with agreed governance agreements
Ensuring that all works are constructed in line with: CDM regulations, HSE Legislation, Chapter 8 requirements, Design Manual for Roads and Bridges (DMRB) and Manual of Contract Documents for Highways Works (MCHW).
Ensuring Project Managers receive regular and timely feedback on scheme construction progress, risks, early warnings, design related issues, and act as the initial point of escalation for any on-site issues that need to be resolved.
Acting as liaison engineer between all key supply chain partners and co-ordinate the delivery programme, ensuring buildability reviews are carried out on all projects.
Maintaining good liaison with Project Managers and Commercial & Procurement colleagues, providing relevant and timely information on Early Warnings and Compensation Events
To be successful
Proven highway/structures maintenance/construction experience; experience of working on high speed Trunk Road/Motorway Networks is desirable
Good understanding of the DMRB, MCHW, Chapter 8 and CDM Regulations
You will be a CSCS Card Holder, have a CITB Site Manager or Site Supervisor Safety Training Scheme Certificate; a recognised Civil Engineering qualification is desirable
Ability to execute tasks independently, yet work collaboratively within a team and respond to management guidance & support.
You will also have excellent communication and interpersonal skills in dealing with multiple stakeholders
Computer literate with knowledge of MS Office Excel, Word and Outlook
A bit about us
Making sure our customers have safe and reliable journeys is at the heart of everything we do in Operations. We keep the roads open for business and play a key role in making sure the network we manage is fit for purpose today and for the future. We achieve this through the delivery our capital programme, supporting customers on the road with our Traffic Officer Service and managing incidents effectively
At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We’re proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers.
Our benefits package
Our total reward package includes basic salary, the potential for a performance related bonus, and employer pension contributions of up to 10%.
We also offer:
Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)
Flexible hours and blended working between base location/home
Life assurance of 4 times annual salary
Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines
A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel
Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience
And we are:
Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities
Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme
Community friendly – offering paid leave to volunteer, 3 days basic/year plus an extra 3 days to support the national Covid effort
So if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation
And finally we reserve the right to close before the advertisement expires
Jul 21, 2022
Full time
Job Title: Site Supervisor
Location: Warrington, Cheshire
Salary: £30,368 to £32,950
Apply link: https://ehcu.fa.em1.ukg.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_13/job/1250/apply/email?keyword=1250
Wemanage one of the world’s most advanced and safest road networks, as a Site Supervisor you will play a key role in the delivery of National Highways Capital Investment Schemes by representing the companies interests on civil engineering construction and maintenance sites. Reporting directly to the Construction Manager, you will actively ensure construction schemes are delivered in line with time, cost, quality and safety standards, and customer experience is not adversely impacted.
This role is a safety critical post therefore you may be required to work unsocial hours including nights and weekends. You will be based from our office in Warrington covering works within the North West area. This is a very independent role and there will be some expectation to travel to sites and depots within the North West area.
You will be required to drive as part of your role and you will need to have a full clean driving license to be considered for this position and during employment
What you’ll be leading on
Assuring the completion of planned works to agreed standards and escalate any concerns to the Construction Manager, in line with agreed governance agreements
Ensuring that all works are constructed in line with: CDM regulations, HSE Legislation, Chapter 8 requirements, Design Manual for Roads and Bridges (DMRB) and Manual of Contract Documents for Highways Works (MCHW).
Ensuring Project Managers receive regular and timely feedback on scheme construction progress, risks, early warnings, design related issues, and act as the initial point of escalation for any on-site issues that need to be resolved.
Acting as liaison engineer between all key supply chain partners and co-ordinate the delivery programme, ensuring buildability reviews are carried out on all projects.
Maintaining good liaison with Project Managers and Commercial & Procurement colleagues, providing relevant and timely information on Early Warnings and Compensation Events
To be successful
Proven highway/structures maintenance/construction experience; experience of working on high speed Trunk Road/Motorway Networks is desirable
Good understanding of the DMRB, MCHW, Chapter 8 and CDM Regulations
You will be a CSCS Card Holder, have a CITB Site Manager or Site Supervisor Safety Training Scheme Certificate; a recognised Civil Engineering qualification is desirable
Ability to execute tasks independently, yet work collaboratively within a team and respond to management guidance & support.
You will also have excellent communication and interpersonal skills in dealing with multiple stakeholders
Computer literate with knowledge of MS Office Excel, Word and Outlook
A bit about us
Making sure our customers have safe and reliable journeys is at the heart of everything we do in Operations. We keep the roads open for business and play a key role in making sure the network we manage is fit for purpose today and for the future. We achieve this through the delivery our capital programme, supporting customers on the road with our Traffic Officer Service and managing incidents effectively
At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We’re proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers.
Our benefits package
Our total reward package includes basic salary, the potential for a performance related bonus, and employer pension contributions of up to 10%.
We also offer:
Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)
Flexible hours and blended working between base location/home
Life assurance of 4 times annual salary
Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines
A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel
Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience
And we are:
Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities
Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme
Community friendly – offering paid leave to volunteer, 3 days basic/year plus an extra 3 days to support the national Covid effort
So if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation
And finally we reserve the right to close before the advertisement expires
Design Manager - (Data Centres)
Salary £100,000 - £120,000 + Bonus + Benefits
London / Working from Home
A world class Property Developer with a track record of developing and operating hundreds of Data Centre's globally, backed by a major investment management firm is recruiting a 'hands on' and commercially focused Design Manager to manage the primary design input into multiple data centres both in the UK and Internationally.
The Role
The Design Manager is responsible for providing primary design input to multiple data centre design and construction projects, including coordination with the Construction and Programme/Project Management and site-based project, in-house management, commercial teams and external consultants to facilitate the timely completion of design information to meet internal and external design programme targets and for managing the design process from start to finish.
Key Responsibilities
Creating the Design Brief - Technical ownership of and coordination of the design process and output, management of the design process using, where appropriate, consultants, sub-contractors, external planning and technical expertise
Ensuring the design process takes account of current legislation, statutory requirements, standards and international codes of practice, particularly embedding HSE into design
Managing the delivery of the overall project construction/design requirements during the construction phase
Ensuring all design changes, value engineering, and other solutions are implemented into the project design documentation Attributes
Ideally you will be degree educated and chartered. (MRICS, CEng, RIBA)
10+ years' experience as a design manager of high-value linear infrastructure construction projects, working for main contractors or consultants
Experience of designing data centres, large distribution centres/warehouses or other similar projects
Proven experience in delivering design services, successfully implanting design strategies as well as relevant project experiencePlease contact Peter Dawson at Capstone Property Recruitment for further information on (phone number removed) or (url removed) This is a fantastic opportunity to work with a fast-growing data centre company based in the UK with international travel.
Transparency Notice to Prospective Candidates
We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. At Capstone Property Recruitment Ltd we respect your Privacy details all of which are set out in our Privacy Policy on our website at (url removed) .If you don't want to be contacted by us about potential positions that may be of interest to you in the future, then please email our Data Protection Officer at
Sep 28, 2020
Permanent
Design Manager - (Data Centres)
Salary £100,000 - £120,000 + Bonus + Benefits
London / Working from Home
A world class Property Developer with a track record of developing and operating hundreds of Data Centre's globally, backed by a major investment management firm is recruiting a 'hands on' and commercially focused Design Manager to manage the primary design input into multiple data centres both in the UK and Internationally.
The Role
The Design Manager is responsible for providing primary design input to multiple data centre design and construction projects, including coordination with the Construction and Programme/Project Management and site-based project, in-house management, commercial teams and external consultants to facilitate the timely completion of design information to meet internal and external design programme targets and for managing the design process from start to finish.
Key Responsibilities
Creating the Design Brief - Technical ownership of and coordination of the design process and output, management of the design process using, where appropriate, consultants, sub-contractors, external planning and technical expertise
Ensuring the design process takes account of current legislation, statutory requirements, standards and international codes of practice, particularly embedding HSE into design
Managing the delivery of the overall project construction/design requirements during the construction phase
Ensuring all design changes, value engineering, and other solutions are implemented into the project design documentation Attributes
Ideally you will be degree educated and chartered. (MRICS, CEng, RIBA)
10+ years' experience as a design manager of high-value linear infrastructure construction projects, working for main contractors or consultants
Experience of designing data centres, large distribution centres/warehouses or other similar projects
Proven experience in delivering design services, successfully implanting design strategies as well as relevant project experiencePlease contact Peter Dawson at Capstone Property Recruitment for further information on (phone number removed) or (url removed) This is a fantastic opportunity to work with a fast-growing data centre company based in the UK with international travel.
Transparency Notice to Prospective Candidates
We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. At Capstone Property Recruitment Ltd we respect your Privacy details all of which are set out in our Privacy Policy on our website at (url removed) .If you don't want to be contacted by us about potential positions that may be of interest to you in the future, then please email our Data Protection Officer at
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