6 jobs found

Your new company An exciting opportunity has arisen for a Housing Officer to join a forward-thinking and community-focused organisation. The successful candidate will play a key role in delivering a high-quality housing management service, supporting tenants to maintain safe, sustainable homes and thriving neighbourhoods. This role is ideal for someone who is passionate about making a difference, confident working with diverse communities, and experienced in tenancy management, safeguarding, and partnership working. Your new role Deliver a professional and high-quality housing management service across a designated patch. Manage all aspects of tenancy management, including sign-ups, successions, mutual exchanges, and tenancy breaches. Support tenants with welfare, income maximisation, benefits advice and sustaining their tenancies. Respond to reports of anti-social behaviour, nuisance, safeguarding concerns and emergency situations. Conduct regular estate and property inspections, ensuring compliance and identifying any necessary actions. Work proactively with internal teams and external agencies including social care, police, health services and support providers. Prepare accurate reports, maintain detailed case records and contribute to legal processes where required. Assist in the letting of properties and minimising void loss through efficient turnaround and tenant support. Promote resident involvement, customer satisfaction and community cohesion. Ensure all work aligns with organisational policies, health and safety requirements and relevant housing legislation. What you'll need to succeed We are seeking a confident and motivated individual with strong communication skills and the ability to work effectively in challenging situations. The ideal candidate will be:Essential Skills & Experience Excellent communication, negotiation and interpersonal skills. Ability to manage a busy caseload and prioritise under pressure. Experience working with tenants, customers or vulnerable individuals. Strong record-keeping, report writing and attention to detail. Ability to work both independently and as part of a team. Knowledge of safeguarding principles. Understanding of housing legislation, welfare benefits and tenancy management. Confident using IT systems and digital tools. Full UK driving licence and ability to travel between sites. Desirable Experience working in housing management or a related field. Understanding of anti-social behaviour case management and enforcement. Experience conducting property inspections or estate management work. Knowledge of Choice Based Lettings, universal credit processes or mediation techniques. CIH qualification (or willingness to work towards it). What you'll get in return Hybrid working opportunities. Support with professional development and housing qualifications. A supportive, people-centred team culture. Opportunity to make a real difference to tenants and local communities. Mileage and business travel expenses covered. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Housing Officer Organisation: Torbay Council Contract: Initial 3 Months (Likely Extension) Start Date: ASAP Working Pattern: Hybrid - Office, Site Visits, and Remote Working Location: Torbay Area Job Overview An excellent opportunity has arisen for an experienced Housing Officer to join the Strategic Housing - Housing Management team on an agency basis. This role is ideal for candidates with strong tenancy management experience within a local authority or housing association environment. The successful candidate will manage a portfolio of properties, support tenants, and ensure compliance with tenancy agreements while maintaining safe and sustainable communities. Key Responsibilities Manage a portfolio of council properties and housing schemes Deliver tenancy management services including successions and tenancy changes Manage rent arrears and support income recovery processes Investigate and resolve anti-social behaviour (ASB) cases Conduct estate inspections, tenancy visits, and property inspections Provide housing advice and welfare benefit guidance to tenants Work collaboratively with external agencies including social services and police Support void management and lettings processes Maintain accurate records and ensure compliance with housing legislation Promote tenancy sustainment and community wellbeing Candidate Requirements Proven experience working as a Housing Officer, Tenancy Officer, or Neighbourhood Officer Strong knowledge of housing legislation and tenancy management Experience managing ASB cases and rent arrears Experience conducting estate inspections and tenant visits Ability to work with vulnerable tenants and partner agencies Strong organisational and record-keeping skills Full UK driving licence and access to a vehicle Ability to work independently and manage caseloads effectively

We are currently seeking a proactive and dedicated 2x Housing Officer to join our team in South Devon . This is an excellent opportunity for someone passionate about delivering high-quality tenancy and estate management services while making a real difference in local communities. 2x Housing Officers - South Devon Hourly Rate: £18 - £25 per hour Location: South Devon - Hybrid working with regular on-site visits Contract: ASAP start for 1-2 months Hours: Full time In this role, you will support tenants to sustain their homes, manage neighbourhood issues, ensure legal and regulatory compliance, and work closely with partner agencies to protect and strengthen local communities. The Role You will lead a varied caseload and be responsible for: Managing a defined portfolio of properties, schemes, and estates, ensuring all services meet the needs of tenants and communities Responding to emergencies, including ASB incidents, domestic abuse, and hate crime cases, working sensitively with victims and partnering with the Police as required (e.g., security measures, CCTV, emergency lock changes) Supporting tenants to maintain their tenancy, identifying vulnerabilities, removing barriers, and signposting to appropriate agencies Managing rent accounts and arrears in line with policy, undertaking income maximisation work, offering benefits advice, preparing court applications, and attending hearings when required Conducting inspections, new tenant visits, tenancy audits, void inspections, and follow-up tenancy support activities Addressing tenancy breaches promptly, agreeing corrective action plans, and taking enforcement action as necessary Assisting with lettings to minimise void loss and ensure tenants understand their rights, responsibilities, and support pathways Requirements Excellent communication, negotiation, and interpersonal skills Strong organisational capability, with the ability to prioritise workload and remain effective under pressure Ability to manage challenging situations and work confidently with tenants in complex circumstances Knowledge of housing legislation, tenancy law, welfare benefits, safeguarding, and estate management Experience in tenancy management, housing advice, community engagement, or a similar housing role A full driving licence, and willingness to undergo a DBS check Should this position be of interest to you, please apply or send an email with an updated copy of your CV to and myself or a member of the team will give you a call to discuss further At Venn Group, we endeavour to respond to all applications However due to the volume of applications we receive, if you have not heard from us within 48 hours please assume you have been unsuccessful on this occasion

Eden Brown are seeking a highly experienced Neighbourhood Officer on 12 month Fixed Term Contract situated in Manchester The role as Housing Officer will involve hybrid work 2-3 days at home/and or in the office As a Housing Officer your role will involve: - Providing a frontline service to a portfolio of tenants across Manchester - Dealing with Allocations and Lettings - Tenancy Sustainment - Safeguarding, Domestic Abuse and Community Safety - Environmental issues ie fly tipping, garden issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

Housing Officer Organisation: Torbay Council Contract: Initial 3 Months (Likely Extension) Start Date: ASAP Working Pattern: Hybrid - Office, Site Visits, and Remote Working Location: Torbay Area Job Overview An excellent opportunity has arisen for an experienced Housing Officer to join the Strategic Housing - Housing Management team on an agency basis. This role is ideal for candidates with strong tenancy management experience within a local authority or housing association environment. The successful candidate will manage a portfolio of properties, support tenants, and ensure compliance with tenancy agreements while maintaining safe and sustainable communities. Key Responsibilities Manage a portfolio of council properties and housing schemes Deliver tenancy management services including successions and tenancy changes Manage rent arrears and support income recovery processes Investigate and resolve anti-social behaviour (ASB) cases Conduct estate inspections, tenancy visits, and property inspections Provide housing advice and welfare benefit guidance to tenants Work collaboratively with external agencies including social services and police Support void management and lettings processes Maintain accurate records and ensure compliance with housing legislation Promote tenancy sustainment and community wellbeing Candidate Requirements Proven experience working as a Housing Officer, Tenancy Officer, or Neighbourhood Officer Strong knowledge of housing legislation and tenancy management Experience managing ASB cases and rent arrears Experience conducting estate inspections and tenant visits Ability to work with vulnerable tenants and partner agencies Strong organisational and record-keeping skills Full UK driving licence and access to a vehicle Ability to work independently and manage caseloads effectively

We are looking for Neighbourhood Housing Officer to work within our Neighbourhood Service Team. Reporting to the Neighbourhood Team Manager, they will be responsible for providing a comprehensive neighbourhood management service to resident, implementing pro-active measures to deal with local issues and encouraging residents to participate in group activities. RESPONSIBILITIES / KEY DUTIES Tenancy management Neighbourhood management Lettings and voids Working with partners and suppliers Resident involvementSKILLS / EXPERIENCE The Neighbourhood Housing Officer will need to have demonstrable experience in housing management within and be qualified to GCSE Grade A-C in Maths & English (or Equivalent). They will have a commitment to providing excellent customer care and a sound knowledge of relevant housing legislation and performance standards. Experience of multi-agency working and excellent communication skills are essential as well as experience with IT systems including word, Excel and Outlook. A Sound knowledge of equality & diversity and a belief in resident involvement is key. They will be skilled at multi-tasking, and confident with their own ability. They will need to have strong interpersonal skills This position is subject to enhanced CRB clearance. Candidates will be required to travel around Dorset, therefore a current driving licence and own transport will be essential.3 Month contract to cover sickness leave. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business