Scheduler - London

Job Role - Scheduler - Highways Area - Beckton (E6 7AB) Wage - £24-£26k Role Duties: * Receiving and logging defects from the Client call centre, inspectors and Police, by phone and email * Assess all enquiries against the defect guidance and relevant intervention levels to determine appropriate response timescale * To continually liaise with operational supervisors to discuss workload and resource available * Locate the most appropriate gang based on proximity, skill set and availability and alert them of the job by telephone * Ensuring all relevant information is provided to the gang, including due time, job/enquiry number and full location and description, using specialist systems * Raise Section 81 requests as required and distribute results to all relevant parties * Schedule and review works to ensure they are complete ahead of their due date * Ensure appropriate permits are applied for where necessary in accordance with the relevant Permit Scheme * Provide 24/7 service to our client Purpose of the role and responsibility: Accountable for ensuring works are raised and actioned as appropriate and fed back to relevant parties - internally and externally Escalate issues as appropriate Performance monitoring Efficiency monitoring Skills: including any specific IT programmes Proficient with Microsoft Office applications Previous experience with scheduling or asset management systems Experience: Previous experience in industry or elsewhere within a control room function. Comfortable talking to multiple different people with various levels of seniority Knowledge Knowledge of highways industry and/or good geographical knowledge of London would be ideal. Personal Qualities Excellent communication skills (written and verbal) Ability to take initiative Resilient and resourceful Flexible in respect of working times To discuss this opportunity in more detail, please call Rudy Davis on (phone number removed), or email your CV to (url removed) stride is acting as an Employment Agency in relation to this vacancy