Job Description
Example Recruitment Group have an amazing opportunity to work for a Leading Housing Association, driven by social purpose where their residents are at the heart of everything they do – more homes, better places, excellent services. Providing an efficient ‘right first time' repairs and maintenance services to their properties is their key focus.
I currently have a great opportunity for a Property Repairs Manager to join their Major Works Property Repairs Team in Dorset working from offices in Poole on a permanent basis.
The role
Reporting into the Operations Manager, you'll take full responsibility and accountability for overseeing the day to day delivery of property repairs through a team of skilled trades persons.
You'll manage, coach and develop up to 12 in house trades people, ensuring that they are optimised to deliver a customer centric service, generating value for money and delivering performance in line with forecasted levels in order to deliver a 'get it done first time' service to our customers.
You'll also be responsible for:
* Trade van checks
* Carrying out site audits
* Toolbox Talks
* Completing health and safety inspections
* Ensuring all works are carried out safely and to an excellent standard
What you'll need
To be successful in this role you will need:
* Previous experience in a property maintenance/repairs type role
* Proven line management skills especially with experience of managing trade operatives
* Ability to work under pressure
* Delivery and customer service focused
* Strong organisational and decision making skills
* Ability to take ownership and manage complaints through to completion
* Strong IT skills particularly in the Microsoft Packages - Word, Excel, PowerPoint
What you'll get
* £450 yearly flexible benefit pot to use against benefits of your choice
* 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
* Chance to buy or sell holiday as part of our flexible benefits package
* Company pension scheme, matched up to 12%
* Flexible working
* Recognition scheme
* Wellbeing discounts
There will be some travel involved with this role so you should be happy to travel, have access to a car and a full UK driving licence