Planning Scheduler

One of the UK's biggest power networks is seeking a Maintenance Coordinator/Scheduler on an initial Temp for an initial 13 weeks. Role: Planning Scheduler Location: Canning Town, London Times and Days: Monday to Friday 8- 4 – Fully office-based role Rate: £16.29 per hour Job Purpose: The role will be responsible for scheduling the delivery of smart interventions and administering the delivery of industry Service Level Agreements (SLA’s). To enhance operational effectiveness, safety and efficient utilisation of resources by working within a regional scheduling team. Job Dimensions: Working in a team of schedulers at the main regional office Communicating with Customers, Suppliers, DSTS, Jointers and Engineers to enable an efficient programme of work. Managing the end-to-end administrative process to ensure work is programmed and updated to ensure systems are updated. Utilising daily reports to ensure work is appropriately prioritised to meet service level agreements Working with SAP CRM, PM, MRS, Enmac, Netmap and other appropriate it systems required to deliver the work and ensure records are updated appropriately. Providing reports as necessary to ensure all stakeholders are appropriately informed Identify opportunities for improvement and work with colleagues to deliver initiatives. Build strong working relationships with other teams both within the organisation and external supplier and meter operator partners Main Responsibilities: Safe and effective scheduling of all direct and contractor field resources to ensure maximum utilisation and productivity Exceeding industry SLA targets to create a best-in-class environment. Contacting customers through various media to minimise the lead time to work completion The utilisation of the MRS Planning Board to ensure the most effective deployment of staff, minimising travel and maximising efficiency Use of the ENMAC Trouble Call System, dispatching and scheduling faults staff where required. Owning and managing the jeopardy reports to prioritise daily work routines. Liaison with field staff and updating of Enmac/MRS in a timely fashion to ensure our customers are given accurate and useful information Supporting the area team in the construction and processing of work orders in SAP (CRM/PM/MRS) Recording of annual leave and other absence for all field based staff in the area. Raising and processing of purchase orders using SAP, including the generation of management reports. Liaison with Local Authorities and contractors to ensure compliance with Section 74 of the New Roads and Street works Act Knowledge, Skills, Qualifications & Experience: The following knowledge, skills, qualifications and experience are beneficial to this role Good level of PC literacy, with the ability to learn and use a variety of systems (e.g. Enmac, SAP, Netmap) with fast and accurate keyboard skills. Good customer-facing skills with the ability to manage and resolve customer issues and queries. A basic understanding of the Network and the various types of jobs undertaken would be an advantage Ability to work in a pressured environment as part of a highly focused team. Ability to work cooperatively with others to achieve shared goals and optimise the contribution of all members of the team. High HS&S awareness and builds into all decision-making Please note that we are looking to move quickly in recruiting for this role so please do submit your CV for the role