Void Supervisor

Day-to-day supervision of the contract dealing with residents, customers and ensuring that all operatives are working efficiently and productively.  Ensuring that suppliers/subcontractor works are carried out in accordance with the work sheets given and in a timely manner meeting all contract KPI targets  Liaising with the residents and customers and dealing with any queries or issues which may arise  Ensuring works are completed on time and to a high quality standard  Specifying of voids, checking the void and presenting the orders to the housing offices  Encompass Company change, including any training where necessary with positive attitude  Ensure all clients’ expectations are achieved  Ensure that paperwork and reports are fully completed and submitted in-line with the Company procedure  Responsible for Litigation issues from housing offices  Organising operatives, assist in planning appointments in conjunction with the call centre  Driving from site to site as part of the daily duties  To adhere to and comply with Company HR Policies and Health and Safety legislation including necessary inspections such as scaffolds, works in progress and operative / subcontractors to ensure company compliance.  Completion of appropriate paperwork such as Method Statements and Risk Assessments, delivering tool box talks.  Be jointly responsible for ensuring the work place is tidy and safe at all times including all Axis operational offices  To wear Personal protective equipment which is supplied and be responsible for yourself and others  Must be prepared to work at heights using ladders, scaffolding and work in confined spaces and in a variety of work conditions that may prevail at that time  To comply with the Codes, policies and procedures of the employer  To carry out and promote the employers policy regarding Equal Opportunities  To complete time sheets and work sheets and reports as required  To undertake such duties, which are commensurate with the post from, time to time to the direction of the Management  Working as an integral team member as well as a mentor and coach to apprentices and colleagues  Accepting jobs in any area required within the contract by your line manager, Contract Manager and Divisional Manager  Must be prepared to comply with all company policies and procedures  Attend regular weekly/bi-weekly meetings with your line manager  Attend pre-inspections where necessary and submit reports within 48hrs for standard orders and within 24hrs for complaints/emergencies  Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental complianc