Customer Service

Our large Social Housing Construction Client is looking for a Customer Service Operative which will be based in their Cheam office. Department: Customer Feedback Hours: Monday – Friday, various shift patterns Main responsibilities: * Complaints Handling * Answering all incoming phone calls and transferring them to the correct Client/Candidate * General admin duties - Filing, data entry etc. * Working as a team, aiming to reduce the number of Complaints in all Department * Use feedback to provide recommendations and regular reports to Managers Suitable candidates must have the following: * Experience in delivery of excellent customer service * Organised with excellent oral and written communication skills * Call Centre experience (1 year) * Computer literate with good working knowledge of all Microsoft Office including; Outlook, Word, PowerPoint and Excel If this is of your interest, please call Simona from R9 Recruitment or press apply