Senior Technical Services Manager

Job Title: Senior Technical Services Manager Location: London Role Purpose To deliver a quality service and product to our clients in line with the project goals by working with the professional team and applying Interior systems, procedures and culture. Key Accountabilities To take full responsibility from Tender to Completion of a construction project in varying value, up to £10m+ To identify problems and offer solutions. To suggest trade contractors, systems and manufacturers for team appraisal. To review design and shop drawings, the project programme and contribute where necessary. To offer high level strategic thinking at project level (lower level strategic input only is required for the skills area). To contribute information to the proposal team, when required. To prepare, manage, attend and present a solution or project at the “pitch”. To carry out a champion role, if required, including publication of ‘champion papers', as appropriate. To be aware of the existence of marketing relationships with external professionals and clients. To actively promote Interior philosophy and culture. To produce precise and succinct project / lookahead reports. To take responsibility for strategic control of the programme. To take a lead role in the presentation of the project or task to the client. To offer buildability advice and value engineering solutions. To understand and manage cost, programme, deliverables and risk for a tendered or live project and produce a report on the current position. Be aware of element costings and costs/ft2. Thorough understanding of M&E systems. Promote and implement Zero Defects & Absolute Completion Initiative. To implement Best Practice Manual. To manage the design process including the production and review of design and shop drawings. To monitor the design against cost plan. Skills & Experience Industry experience. Track record of successful projects either internally or externally. Understands the pre-construction process. Can organise and manage the design phase of a project. Help prepare and maintain the client decision matrix. In-depth knowledge of the construction process, preferably fit-out/refurbishment based Has a good political awareness. Able to collate information from the team to prepare and present the project report. Has been involved at a senior level in medium (£10m+) and preferably at least one large (£20m+) project. Understanding of how to comply with a Health & Safety policy and Health & Safety management system Good team leader and “people manager” Sensitive to political situations - good relationship builder Decision maker Good delegator and manage the outcome of that delegation Good communicator Prepared to be innovative Training and mentoring of team members A good organiser/system implementer Able to apply and operate a safe system of works Have experience in negotiating, both internally and externally with customers Qualifications Recognised qualification in construction