FM Account Manager

Are you looking to work within an ambitious organisation? Do you enjoy working in a busy team? We have an excellent opportunity working for a well-established, ambitious and growing organisation within the Commercial Property Maintenance sector. We are recruiting for an Account Manager to join our ambitious client, on a permanent basis at their Sheffield office. You will be in charge of looking after you key customer and ensuring the smooth running of their contract and everything within the customers SLA is adhered to. You will: Manage overall contract performance, completing reviews and building relationships. Work with internal and external stake holders to deliver excellent service. Build relationships with supply chain to ensure the speedy deliver of customer needs. Identify performance issue and address accordingly. Provide work in progress reports to clients. Ensure that PPM and reactive works down time, is to a minimum. Work with accounts and other department to resolve issues. Provide weekly/monthly reporting on performance against KPI’s Ensure and improve the delivery of service excellence across the Account Work with the client to determine any additional services the client may be able to offer. Support bidding process. Promote a positive Health and Safety culture ensuring any issues and areas of concern are addressed or escalated as necessary. You will need: Previous Account Management experience. Experience within a similar sector. Client relationship management experience. Financial acumen. IT competencies in Microsoft Word, Excel, and Outlook. Basic numeracy capability. Experience within an FM sector or building service (Desirable) Driving Licence In return: Permanent Contract Mon to Fri, 40hours Circa £35K + Car Allowance & Bonus 25 Day Holiday + Stats Company incentives, Sick Pay, Retail Bonus Scheme Opportunity to work for a well-known, well established growing business To apply for this position please email your CV to (url removed) or call (phone number removed) to speak to Amie