Operations Manager

  • Construction Recruitment
  • Leighton Buzzard, UK
  • Oct 24, 2021
Full time Construction Management Architect & Design Skilled Trades & Labour

Job Description

Operations Manager

Location: Leighton Buzzard, Bedfordshire

Company Info

 Our Client is specialists in the design, supply and maintenance of access equipment in the form of mastclimbers and hoists for the construction industry and they are the leaders in the Mastclimbing Work Platforms (MCWP) in the UK. Having experienced a period of rapid growth, they are seeking to continue this growth whilst maintaining their dominance within the industry and are looking to add an Operations Manager to their ranks to help achieve this.

Job Purpose

You will be responsible for the management of the overall operations for our clients Southern Region, ensuring a smooth efficient service that meets the expectations and needs of our client’s customers while maximising the financial return to our clients. You will be providing leadership to improve important policy and strategic decisions.

You will be responsible for ensuring labour and other resources are managed to allow work to be completed safely, on schedule and to budget. Assisting in managing our client’s relationship with their customers to ensure that all contractual responsibilities are discharged and to enable retention monies to be released on the due date is a key aspect to the role of the Operations Manager

Position summary

Key responsibilities for the Operations Manager include but not are not limited to:

  • Leading and directing MCWP Installation Teams to ensure that planned and reactive MCWP installing works are undertaken efficiently.
  • Ensuring that the commitments detailed within the Health & Safety, Quality and Environmental Policy Statements are met.
  • Provide a competent, and professional service to customers by overseeing projects; ensuring they are run in accordance with the agreed contract terms, within budget, while providing excellent customer service.
  • Oversee daily operations, ensuring correct labour and equipment is on each site as planned
  • Work with the customers representative to determine planned work schedules and unplanned work to ensure that the customer asset is maintained to standards specified by the customer
  • Producing detailed programmes/reports for the customer and for the Senior Leadership Team
  • Determining the scope of works and specification, and the general cost parameters for all projects
  • Review and lead implementation of legislation and project standards
  • Ensure activities are prioritised according to the risk rating
  • Evaluation of sites to assess site values and development risk
  • The agreement of head of terms, purchase and sales agreements and construction contracts
  • Managing the Southern Operations team including:
    • co-ordinating daily site workload and overseeing office team
    • Managing performance, absence, disciplinaries, etc.
    • Identifying skills gaps and recruiting or training as appropriate to manage this
    • Promoting continual development to boost professional standards and motivate the team to perform as their best
  • Ensuring that communication between departments is ongoing and utilised to maintain an environment of continuous improvement.
  • Assisting in the identification of new competency requirements as a requirement of new standards, legislation or client’s requirements

Candidate Requirements:

  • Experience of working in the Mastclimber industry - be skilled in maintenance management and will have experience of managing people.
  • Committed to delivering high quality work with an emphasis on safe working methods
  • Ability to apply relevant procedures and legislation
  • A clear communicator with the ability to produce reports.
  • Ability to read and understand construction drawings
  • Be confident using Microsoft Office, in particular Excel as much of the work is completed on Smart devices. (essential)
  • Self-disciplined, reliable, ethical and able to work under pressure.
  • Good numeracy skills and a Grade C or above in English and Maths would be a bonus.
  • IPAF Advanced installer and CSCS are required.
  • SSSTS as a minimum and SMSTS advantageous, training can be provided if required.
  • Minimum Experience Required:
    • Experience of planning and budgeting
    • Experience of managing a team
    • Experience of working in the construction industry, in particular with mastclimbers
  • Preferred Education Requirements:
    • Minimum GCSE Maths and English, or equivalent
  • Required Technical Skills:
    • Computer literate including MS Office
    • Understands how to manage finances
    • Understanding of safe installation and dismantling of mastclimbers
  • Required Behavioural Skills:
    • Proactive and flexible nature
    • Good communication and interpersonal skills
    • Highly organised
    • Ethical leadership abilities, including delegation
    • Excellent problem solver
    • Committed to Health & Safety
    • Committed to delivering high quality work