Customer Care Coordinator - Residential

BMC Recruitment are currently seeking a Customer Care Coordinator/Customer Service Coordinator. This is a full time position Mon - Fri with standard office hours. New homes experience or property maintenance experience is essential. Requirements Office /call centre customer service experience Accurate data entry skills PC Literate, MS Office Excellent communication skills (Written & Verbal) the role is mainly dealing with responding to emails Experience of working in a fast paced environment ideally for a housing developer or Contractor Must have knowledge of defects within new homes Responsibilities Dealing with incoming queries and inputting details onto the in-house system Deliver a professional and helpful after sales service to all customers Liaising with depts to resolve issues Ensure customers are all contacted within company timelines