Operations Manager (Social Housing)

Operations Manager - Social Housing Repairs & Maintenance Contracts Southwest Based £38,000-£42000 plus package..... My client is a leading regional contractor operating within the Social Housing repairs and maintenance sector. Due to continued expansion, they currently have an exciting opportunity for an Operations Manager to join their highly successful team in Gloucester. Reporting to the Regional Director, the Operations Manager will be responsible for overseeing teams delivering Reactive Maintenance and Voids contracts for 3 x Housing Association clients, ensuring teams achieve targets relating to KPI's and SLA's, Health & Safety, first time fix and materials targets. We are looking for an experienced and competent Branch Manager / Contract Manager / Operations Manager with solid experience of running a mobile workforce, delivering a repairs or refurbishment service within Social Housing. You will be an effective leader with the ability to develop a highly talented and motivated team, whilst building strong relationships with internal business functions, stakeholders, customers, consultants and the wider supply chain. Operations Manager Responsibilities: * Lead and manage all operational activities ensuring that works are delivered on time, in full, in compliance with codes of practice, BOP and current statutory legislation. * Develop and maintain processes within the company, engaging the clients in a culture of collaborative working focused on continual improvement. * Maintain and promote effective relationships at all levels with the client, focusing staff on performance, best value and established best operating practices. * Ensure the delivery team effectively delivers work through a comprehensive quality assurance system including contract administration and proactive budget monitoring * Business technical lead including consulting with business development and bids teams, client competitive dialogue and bid presentations * Delivering partnering as a business strategy. * Continually improve business and branch performance. * To promote development and training for all staff within branch and promote a culture of employee empowerment. * Ensure capital employed and other key financial ratios are achieved and improved. * Ensure that branch and production costs are within targets. Operations Manager Experience * Understanding of strategic and operational processes within social housing property services contracts * Experience of working at a strategic level, developing and implementing continuous improvement * Ability to set and measure targets * Strong IT skills * Strong management skills and the ability to motivate a team at all levels * Ability to be innovative and creative to resolve complex issues Salary & Benefits You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive salary along with the long term opportunity for career progression. Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today. Hunt 4 Technical are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Hunt 4 Technical acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies