Service Coordinator

A professional manufacturing organisation in Chilton County Durham are seeking a Service Administrator to start immediately. Working as a Service Coordinator you will be responsible for the coordination of all installation, repair, service, maintenance and engineers on customer sites across the North East The position will be coordinating the mobile engineers providing attendance on all client sites Demonstrating working to demanding deadlines, possessing a can-do attitude, creative mind, high level of energy, enthusiasm and happy to communicate with customers at all levelsIdeally you will be Well educated with experience of coordinating service offer Facilitate team delivering the highest level of service excellence to the client Confident telephone manner required answering incoming client calls Excellent keyboard and IT skills, including Excel, Sage and Microsoft Excellent communication and telephone skills within Industrial service sector Experienced negotiating attendance timescale and costs Updating performance spreadsheets General administration duties. Processing quotations Producing price quotations Raising purchase ordersAn experienced sales administrator or service administrator is required. Please note hours of work are rotad for a 40 hour week between the hours of 7.30am and 6pm Monday to Friday