Job Description
Multi-Trade Customer Service Engineers x 2
X1 - Berkshire, Oxfordshire and Buckinghamshire
x1 - Berkshire, West Surrey and North Hampshire
To £38k + Van + Pension + Holidays
Our client is a leading, respected high end residential developer who have 2 career developing opportunities available for Multi-Trade Customer Service Engineers to cover South East regional developments from Berkshire, Oxfordshire and Buckinghamshire in one region and Berkshire, North Hampshire and West Surrey the other.
These roles will suit enthusiastic, driven multi-skilled engineers who have basic knowledge of carpentry, bricklaying, plastering, drylining and finishing trades along with good practical experience within all aspects of the building industry.
Previous experience of working within this role with a residential developer is a must.
You will be IT literate and have excellent written and verbal communication skills which you will utilise up and down the supply chain and with clients. A pro-active approach to this role is key along with the ability to work alone and as part of a team. Flexibility is also sought as there maybe some overtime, weekends and emergency call outs. A driving licence is required for these roles.
Experience of giving home demonstrations and handovers would be a distinct advantage.
Your role will involve:
Carrying out multi-trade remedial work to high quality standards
Undertake vehicle and equipment inspections on a regular basis
Ensure all areas of traffic, or areas at risk are covered and/or protected from any damage from remedial activities
Maintain in good order the company vehicle assigned and be mindful of the responsibilities of the road worthiness
Ensure that purchaser’s acceptance sheets are signed by purchaser as proof of completion that the work is finished to the companies quality standards
Assist the Quality Inspectors with back checks when necessary
Carry out all duties in accordance with the company internal code of conduct
Escalate any issues or risks to the appropriate person through the CM system
Familiarise and hold a good understanding of required policies and procedure
Plan the allocation of own work to ensure an effective and efficient use of time and resources whilst ensuring customer needs are met
It would be ideal if you have experience of working as a multi-trade maintenance operative in a customer facing environment.
An NVQ / HNC(D) in a specific building trade or qualified by experience would be desirable but is not essential