Customer Service & Project Administrator

Customer Service & Project Administrator – Construction Hire, Salary: £20k working on a 14 month fixed term contract, Based: Eccles, Manchester We require a Customer Service & Project Administrator to work for a leading company who specialise in the hire of portable accommodation and associated products. Working within the office, the Customer Service & Project Administrator is responsible for providing project co-ordination for all new deliveries & collections, post-delivery customer support and administration support to sales/operations. This is a busy role in a fast-paced environment that involves lots of telephone contact and customer service with clients as well as administrative work. Key tasks of the Customer Service & Sales Administrator: Sales administration and order processing Post sale contract co-ordination Co-ordinate Project Managers site visit and cascade results Co-ordinate Support Services and transport for Installations / Decommissions / Site Moves / collections, including the preparation of routes and of generic Risk & Method Statements Pre and Post Delivery Customer Support - Managing and processing a high volume all inbound calls from customers and regional offices Running reports General administrative tasks as required Candidate Requirements: This position requires someone who is organised, methodical, has a pro active attitude and is able to use own initiative in solving problems. The ideal candidate will have experience in customer service and as an administrator, working in a busy environment and working to targets. Candidates with experience as an Administrator / Sales Administrator / Project Administrator from within a construction / plant / equipment hire, M&E Engineering contracting, or transport / logistics background would be an advantage, however, candidates with the relevant administrator / customer service experience from any background will be considered. If this sounds like the opportunity you have been looking for then please apply by attaching your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application. Key words: Sales Administrator, Customer Service, Project Administrator, Logistics Administrator