Customer Service Coordinator - New Build

My client are a high end residential developer who are currently looking for an experienced Customer Service Coordinator to join their team to be based at their head office in Bury St Edmunds As a customer service coordinator you will need to be dynamic, versatile & able to handle a heavy work load Day to day duties: * Being the first point of contact for the customer care team * Dealing with complaints * Logging defects * Keeping a strong communication path with the customers at all times * Booking in operatives for repairs * Keeping the customers up to date * Monitoring the central email inbox You will need at least a years experience to be considered for this role and have used Coin system previously If you are interested & feel you could get into this role & hit the ground running please apply below today or for more information please contact Zoe Georgiou at the Fawkes & Reece London office