Duty Security Manager - Days/Nights/Weekends

Wilson James provides services to some of the world's most iconic brands. We collaborate. We raise standards. We win awards. We employ more than 5,000 brilliant people across security, construction logistics and aviation services. We celebrate diversity. With more than 75 nationalities represented in the Wilson James family, we are a truly inclusive company. Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, . A Duty Security Manager with corporate security management experience is required to work at a prestigious international banking corporation. Duties will include managing the day to day operational requirements of the contract in line with customer and contractual expectations; leading & managing the site out of hours security team with an understanding of the WJ ethos; positive example setting; As a condition of employment you will need to be able to evidence a minimum of 5 year's written work history - this evidence needs to include any gaps of over 31 days and periods of self-employment. Failure to provide this evidence will result in Wilson James not being able to comply with the BS7858 Standard (the British Standards Institution for screening individuals employed in a security environment) and therefore no offer of employment is able to be made. Main Responsibilities Ensure that all policies and procedures set by SMBC and Wilson James are adhered across the contract. To act as a key contact for all daily operational security matters across the contract. To ensure that the security teams and fellow DSMs are all briefed on events or changes in procedures that have been implemented or are due to be introduced. Investigate & escalate all complaints, putting in place corrective measures to prevent a re-occurrence. Be the key operator in the EMEA Security Control Room (SCR), managing the Control Room Operator and all the functions of the SCR. To effectively monitor CCTV for the prevention of crime, loss or theft of property and to ensure the Health and Safety of staff and visitors. Work in partnership with service partners and customers' representatives, ensuring all aspects of site Security and Health & Safety requirements are effectively managed. To manage project work (adhoc as well as scheduled) as it is requested by the Client or the Security Manager. Assist the Security Manager in reviewing, devising and compiling standard operating procedures and scenario tests. Escalate any issues that may impact business as usual for the client. To monitor contractor's adherence to safety thereby reducing the risk of accidents. To investigate matters of concern reported by staff.EMEA Security Control Room The DSM is based in the SCR & operates SCR functions along with the Control Room Officer (CRO). The SCR covers multiple branches in EMEA. Main duties includes but is not limited to: Recording daily events in appropriate logs Completing daily checks Administrating lost and found Safekeeping, auditing and issuing access control cards Safekeeping, auditing and issuing keys Reactively monitor CCTV Reactively monitor access control systems Reactively monitor intruder alarms Managing faults from investigating, reporting, through to resolution.Essential Skills Demonstrate excellent customer service. Hold excellent written communication and interpersonal skills. Demonstrate tight security controls with customer service skills. Hold a willingness to work cooperatively and constructively with both your peer group and the leadership provided by management. Be-IT systems literate and have the ability to adapt to new IT systems quickly. Maintain a high standard of personal presentation. Have an ability to undertake security patrols as part of spot checks. Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance in Have an ability to deliver succinct and clear verbal and written reports where necessary. Maintain a high standard of personal presentation. Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance in order to ensure team effectiveness and availability . Able to demonstrate an ability to work as part of a team. SIA Licence CCTV Licence First Aid at Work certificateDesirable Skills Willingness to cover fellow DSMs and CROs, ensuring we always fully staffed as per contractual obligations. Flexibility and Reliability. Be physically able to carry out duties, including confidential waste removal. Defibrillator certificate IOAbout Company Wilson James is a leading security, construction logistics and aviation services provider with more than 5,000 employees. With in-depth sector and service expertise, we deliver solutions to clients operating across the Aviation, Construction, Corporate, Energy, Manufacturing, Maritime and Technology industries