Contract Manager

Experienced Renewable Contracts Manager Reports To: The Contract Manager will report to the Operations Manager and Operations Director. Job Overview: Responsibilities of the Contract Manager include control of the contract(s) ensuring Health and Safety, Environmental and Quality compliance is maintained and the Company's procedures and objectives are achieved. Experience in running Renewable Heating contracts preferred. Responsibilities and Duties: * Surveying properties. * Completing Work in progress, Quality Checks and Health and Safety Audits whilst engineers on site. Build and maintain relationships with client(s), tenants and external customers. Daily/weekly/monthly reporting to client(s). * Attend client contract meetings and report on progress to date. Adhere to all deadlines set and meet department objectives. Oversee Engineer workloads. Ensure targets are met. * Complete Risk Assessments and Method Statements for the work involved. Ensure installation paperwork is returned and checked, and any remedial works planned, completed etc. Hold Toolbox Talks with direct staff and subcontractors. * Ensure all engineer tools are PAT tested. Attend weekly office meetings (performance to KPIs). Complete ladder checks/tagging quarterly for direct staff and subcontractors. Face fit test engineers at induction and at 2 year intervals. Complete annual appraisals for the contract team. Liaise with administration team to ensure the smooth running of the contract. Investigate any complaints, ensuring the Company Complaint Procedure is followed. * Check engineer standards i.e. uniform, appearance etc. Check engineer understanding of Health, Safety and Environment responsibilities/duties and Company Procedures. Complete weekly vehicle and equipment check on own van/tools. * Complete van audits (all engineer vans checked monthly) ensuring they are clean and tidy, road worthy and the van information pack is present. Ensure six monthly eyesight checks for any members of the team that drive a company vehicle. * Act as first point of call for Contract team, including administration and engineers, for any complaints, grievances or issues they may have. Oversee call-out rota and sign off. Act as a point of escalation on call. Qualifications / Experience Full, clean Driving Licence. Renewable Qualifications Extensive experience of the industry An approachable and positive role-model to the team. Proactive with a can-do attitude, demonstrating the core values. Ensure all administration tasks are performed in line with company procedures. Offer a high level of customer service at all times. Have a flexible approach to working hours