Customer Service Coordinator

If you are currently working for a Housing Developer in their Customer Care Department I am keen to speak to you! You will need a good understanding of the customer care journey, defects and be able to deliver 5* customer care even when you are under pressure Duties: * Logging defects * Dealing with customer queries & complaints * Communicating with customers over the phone, via email & via social media platforms * Site visits where needed * Working as a team * Booking in repairs In order to apply for this role please do so please or for more information please contact Zoe Georgiou at the Fawkes & Reece London office