Head of Operations

Job Title: Head of Operations Location Twickenham The Company: Established manufacturing business that have produce in the UK are looking to appoint a brand new Head of Operations, due to expansion. Reporting into the Chief Operating Officer, the postholder will take the lead and improve efficient and effective project management, as well as manage, oversee and develop the Operations team in order to deliver commercially successful and client-focused service excellence. Salary will depend on experience but competitive on application Job Description of Head of Operations The posthodler will oversee or attend client sites surveys as required to ensure smooth running of projects and ensure all aspects of a job are appropriately scoped and costed, co-ordinate Project Managers, Operations Support Team and resources onto client projects and ensure effective handover process from Sales team and feedback or make any appropriate challenges to project details. The Head of Operations will support Sales team by providing internal technical and third-party solutions on client projects, liaise and co-ordinate with Construction & Design Manager for projects that require CDM to ensure compliance with all necessary legislation and oversee and manage subcontractors to ensure both value for money and quality including developing teams and implementing performance measures. Co-ordinating and developing processes for effective and streamlined internal production order requisitions from factory as well as ensuring quality and cost control over any third party supplies. Design and implement an effective post-project review process to evaluate both operational and financial performance of internal and external resources and collate key performance measures and ensure and enhance financial management of project as well as ensure all out of scope contract variations are effectively managed and appropriately recharged to clients. Develop use of ERP system(s) to enhance single source project management both from operational and financial perspective ensuring all data is kept up to date and assist Finance to forecast for likely timelines for project progression and revenue recognition. Skills & experience of Head of operations The successful candidate must have at least 5+ years’ experience leading an Operations team in a similar or related industry, construction / engineering background and qualifications is preferred and leadership, coaching and mentoring skills would be essential. Be an effective communicator and calm manner across all communications channels, negotiation and people management, able to take a professional and pragmatic approach at all levels and have financial and commercial acumen including KPI reporting. Have exceptional planning and organisational skills as well as being technically proficient in resource planning software and financial project reporting. Must be willing to travel regularly in the UK and Europe Why Should You Apply? Be part of an ambitious and motivated senior management team The business offer 2 extra days paid leave per year to volunteer at a charity of your choice Work for a business that are committed to employees mental health and wellbeing Offer ongoing professional and personal development Theo James Recruitment specialise in Manufacturing & Engineering recruitment across the following disciplines. Supply Chain/Logistics, Management Quality - Engineering, Management Design - Engineer, Management Maintenance – Technician, Engineer, Management Production / Process Engineering Health, Safety & Environmental Project Engineering, Management Leadership and Management