Customer Liaison Officer - Preston

Customer Liaison Officer Preston Salary £22-£27k plus company car/allowance Here at Howells Solutions we are working with a leading Social Housing contractor to recruit a proactive and experienced Customer Liaison Officer to join their team in Preston, working on a refurbishment project. The works include the stripping of Cladding from 3 occupied tower blocks on behalf of a Housing Association. This is a full time, permanent role, ideal for somebody who is looking to further their skills and develop their career with a market leading contractor. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is essential. Key Responsibilities include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried outRequirements full, UK driving license previous experience in a similar role CSCS card SSSTS (desirable)You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. For more information or to apply, please send us your CV now! Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies