Supervisor

A opportunity has come up to join our team in Havering as a R & M Supervisor. The successful applicant will have experience from either site managements/QS or possess a strong trade background within the repairs and maintenance environment. About Breyer Group: Breyer Group is a Main Contractor specialising in all forms of Roofing, External and Internal Refurbishment. The Company has always worked in the commercial and industrial markets undertaking work on housing, schools, hospitals, walkways and has built up a sound reputation working for Registered Social Housing providers and Local Authorities giving personal, friendly, professional advice. The Company operates a proactive health & safety culture and undertakes extensive training for its workforce. We place great emphasis on quality and Breyer Group is striving for the Investors in People standard. The post holder will play a key role within a diverse and highly skilled team. With over 400 employees and nearly 60 years’ experience specialising in roofing, construction, responsive repairs and maintenance, we are extremely proud to be one of the industry’s leading principle contractors, operating from our headquarters in Romford, Essex and our network of locally based offices. Our ISO 9001:2008 certified quality management system reinforces our focus on excellent levels of customer service and satisfaction. The Post To assist the Repairs and Maintenance Operations in the smooth delivery of a quality customer focused service. The successful applicant would have experience from either Site Management/ Quantity Surveying or possess strong Trade Background within a repairs and maintenance environment. The candidate will ensure that they are organised to carry out a multiple quality inspections to properties within a wide geographical area. You will we required to manage and maintain excellent quality standards ensuring a quality customer focused service to exceed our service level requirements. Flexibility In order to work effectively in a changing environment, flexibility is required from the post holder. This may be that other tasks are undertaken and/or location of base may change. These will be within the same level of responsibility and terms and conditions of employment. Main Responsibilities You will have a varied workload, which usually entails based from a local strategic site office but carrying out multiple visits to properties throughout multiple locations when carrying out responsive repairs inspections along with the management of quality delivered within our schemes. Typical work activities include: 1. Day to day management of trade and individual workload 2. Ensure that all works are carried out safely and to a excellent quality standard 3. Updating PDA devices with work schedules and other key information as required 4. Supervisory visits as necessary relating to tenants issues, complaints, sites and contractors, including replying to tenant’s letters. 5. Obtain Resident feedback ensuring excellent satisfaction 6. Carry out inspections to formulate cost and work schedules within the Breyer Group standards 7. Carry out face to face and telephone inspections both prior and post work activity 8. To maintain our corporate image and service standards 9. Maintain strong communication with residents to at all times 10. Where necessary, dealing with tenants issues and complaints 11. Ensure a quality `right first time fix’ service is maintained 12. Maintain and develop procedures and documentation in relation to responsive maintenance projects 13. Maintain and monitor Key Performance indicators 14. Supervision of Disabled Adaptation works, including liaison with Client Occupational Therapists, production of specifications and drawings and monitoring of work progress 15. Ensuring compliance with all necessary regulations, standards, and legal responsibilities relating to repair work and contractor compliance. 16. Any other Duties as requested by Management. Person Specification The successful candidate should meet the following requirements: Qualification 1. CSCS Card 2. SMSTS Health and Safety 3. First Aid Trained 4. Asbestos Awareness Training 5. Construction NVQ 6. DBS check preferred 7. Full UK driving License Knowledge and experience 1. Experience within the responsive maintenance environment 2. Ability to operate a PDA devise 3. Excellent verbal communication skills and interpersonal skills. 4. Excellent understanding of schedule of rates 5. Excellent planning and organisational skills. 6. Ability to communicate with management Direct applicants will only be considered, no agencies on this occasion thank you. Breyer Group is a Disability Confident employer who promote helping disabled people get into and stay in work. We strive to build a diverse and sustainable workforce where people of all genders and backgrounds are able to access fulfilling careers in the construction industry. Gender balance and parity are integral features of our workplace and we aim to promote more flexible working practices across our business as we look to retain and continue to develop our people. Breyer Group are proud to work with Women in Construction to champion the advancement of women in business. Breyer Group is an equal opportunities employer