contracts manager, contract cleaning

We are currently looking for a Cleaning Contract Manager to look after part of our prestigious site in the city of London at Liverpool Streets Broadgate campus.

The role is site based but a flexible outlook is required to support a number of shifts throughout the week. Your team’s typical hours are 6am - 3PM. You will manage a small team of supervisors and have a cleaning staff of around 18-20 in total. You will liaise with the client daily and have full responsibility for this sites contract and the relationship with our clients. You do not need experience in our industry, it’s the skills and ability to work in a fast paced environment with the highest of client expectations and a flexible outlook to your working hours that’s most important to your success in the role and future career with us.

Skills & Attributes:

People orientated and a team player

Flexible and positive outlook

Proficient IT skills

Ability and willingness to learn

Attention to detail

Hands on approach

Confident, resourceful and innovative

Ability to work under pressure

Social and interpersonal skills

Methodical approach to tasks

Duties and Responsibilities:

Responsible for all day to day aspects relating to the management and maintenance of the property cleaning service within the contract specification and to agreed performance targets.

Have full understanding and working knowledge of the contract.

Responsible for work allocation to the cleaning team, keeping within the specified detail of the contract, the financial budget and working principles.

Plan staff rotas and manage staff hours worked, sickness and annual leave.

Ensure a high standard of personal hygiene, appearance and general cleanliness of all staff to comply with statutory and Company regulations, wearing uniform as specified.

Manage cleaning materials, ensuring stock rotation and safety in storage

Conduct weekly cleaning audits to monitor performance and the Company and client standards and expectations are being met.

Liaise with Cleaning Operatives, Supervisors and Managers to deliver training needed to ensure that the standards are met and record are kept accordingly.

Comply with all Company & Client policies and statutory regulations relating to Health & Safety, safe working practices, hygiene, cleanliness, fire and COSHH, you must demonstrate awareness of any site specific hazards and follow company procedures to manage.

To attend any meetings or training courses as required.

Liaison with all other service providers e.g. Security, Landscaping to promote the "One Team" ethos.

Reporting:

Collate information and assist in the production of monthly and quarterly reports.

Training:

Schedule and carry out fortnightly toolbox talks with all staff.

Carry out training needs analysis as required and create individual training programs for all operatives.