Job Description
We are currently looking for a contracts manager to work in our clients very busy contracts department,
. BRIEF DESCRIPTION OF THE JOB'S FUNCTION
•Managing various steel and concrete tank projects from start to finish in the UK and potentially overseas.
•As a contracts manager, you might be responsible for a single large contract or a number of smaller ones. You would also be the main point of contact for clients, site managers and sub-contractors throughout the project
•Ensure that all work is completed on time and within its budget.
•Management and supervision of an installation team and delegate tasks accordingly.
MAIN DUTIES AND RESPONSIBILITIES OF THE JOBHOLDER
•Project delivery, to programme and budget. Including providing regular budget up dates in meetings.
•Driving improvements where possible in any part of the delivery process.
•Liaise with merchants and Buying team to drive down spend to achieve maximum discount on all costed items
•Liaise with clients, Transport Manager on all issues relating to project delivery while promoting the Balmoral values.
•Display HSE on site at all times to the required Balmoral standard, as well as managing client expectations including the writing of Specific RAMS and approving subcontractors in line with “AIRS”
•Ensure all projects are delivered without any QHSE incidents.
•Liaise with Install Manager to ensure sufficient resources are allocated for all projects.
•Highlight any training needs for your team.
•Ensure all Company Policies and Procedures are followed at all times.
•All orders need to be completed correctly and within sufficient times to the specification required.
•Maintain daily records of progress.
•Help to resolve any disputes which come up and identifying areas for improvement in the company’s contracting processes.
•Coordination of all facets of site delivery
•The jobholder is responsible for developing the Company’s image in the marketplace by pursuing the objectives of RATER:
R Reliability (keeping Company promises –dates, prices, workmanship)
A Authority (knowledge, expertise providing comfort and security to customers)
T Tangibles (appearance of employees, contractors, vehicles, equipment, packaging, behaviour)
E Empathy (understanding of customer’s needs and problems)
R Responsiveness (willingness to help the customer)
Key Accountability
• Service Delivery
• Relationship Management
• Contract Administration-Finance
• Continuous Improvement Quality Assurance
• Site Health and Safety – Subcontractor approvals
• Project responsibility in all regards from handover to end of defects liability period including but not limited to Profitability, Programme, Quality
• Team Management
• Self Development
WORKING RELATIONSHIPS
PERSONNEL REPORTING TO JOBHOLDER
• Site Supervisors
• Site Manager site specific
OTHERS WITH WHOM THERE IS REGULAR WORKING CONTACT:
• Head of Construction
• HSQE Department
• Plant transport co-ordinator
• Design
• Manufacturing
• Customers
• Sales
• Site Operations Director
THE PERSON SPECIFICATION
Attributes Required Desirable
Qualifications
• SMSTS
• CSCS
• IOSH
• A BTEC, HNC or degree in a building related subject
Experience
• Capable of controlling multiple projects at the same time
• Project management experience
• General technical/engineering/construction background
Skills & Abilities
• Excellent time management
• Knowledge of HSE procedures on site
• Able to manage teams
• Full UK driving license
Personal Qualities
• Mature and customer focused attitude (able to handle difficult discussions and customer complaints).
• A belief in the fact that customers are revenue & everything else is overhead.
Able to perform in an environment where accountability and ownership represent Core Values.
• Excited by change and driven to be part of a successful team.
• Belief in all aspects of RATER and the positive impact on a business.
• Willing to challenge colleagues whose behaviour is contradictory to all aspects of RATER, and ultimately the core values of the business.
Overall, we employ people who are flexible, methodical and effective team players. Everyone must commit to learning and be willing to thrive in a “Right First Time” culture. Your personal values must align with the Core Value of the Business, and you must never treat any customer (internal and or external) with complacency