Job Description
To ensure that financial targets and deadlines are met on the contract by keeping to the programme, operating and commercially using the TMA and permitting procedures on a day to day basis ensuring that the works and services are implemented in accordance with the contract requirements, to keep costs to a minimum.
Duties;
* First point of contact for internal and external enquiries including opening, filtering and replying (if applicable) to internal and external mail.
* Coordination and control of KPI's
* Receiving works orders from client system
* General admin duties, photocopying, stationery and any other duties as assigned
* Covering reception duties when required.
* Greet visitors and ensure meeting rooms are set up and refreshments are provided.
* Liaising with Supervisors daily/weekly to programme and plan works
* Ensure works are permitted in accordance with standard procedure
* Preparing and sending out daily whereabouts
* Close working with Reactive Supervisor to allocate 24hr & 7 days orders
* Import New Orders into VH system
* TMA Noticing
* Managing the Contract works programme
* SMART
* Cancelling Orders
* Liaising with Client
* Ensuring client system is updated and maintained as per client requirements
* Ensuring VH systems are updated and maintained on a regular basis with the appropriate operational data, e.g. resource allocation planned start and finish dates, actual start and finish dates
* Any other duties, to ensure the office operates efficiently.
Required Qualifications / Expertise:
* Well-developed programming and TMA and permitting techniques
* Ability to use initiative
* Working as part of a team
* Ability to communicate on all levels
* Ability to deal with personnel at various levels
* Professional attitude to work
* Flexible and adaptable approach to work
* Discretion and confidentiality
* Computer literacy
* Good standard of English