Receptionist

  • Murphy Group
  • London, UK
  • Jan 22, 2017
Construction

Job Description

We are currently recruiting for a Receptionist to join our Kentish Town, London office. The Murphy Group is a multi-disciplined engineering and construction organisation, aiming to become a Tier 1 provider, as well as build on its overseas presence in Canada, Australia, USA and Middle East to become a truly international business. This is an opportunity to join us during an exciting period of growth and change with one of the most recognised names in the industry. Main Purpose of Role: To support the business through the provision of high quality general administrative support. Key Responsibilities and Duties: • Establish and promote best practice in health, safety and environmental matters in conjunction with the SHQE department. • The Reception area is constantly maintained to a high standard of order, presentable at all times • Ensure a professional image is maintained at all times with relevant Company literature on display to promote the Group. • The reception area is always covered and never left unmanned • All telephone calls, both internal and external, are answered and dealt with efficiently and promptly and messages are taken and relayed when appropriate – The group phrasing of “ Good Morning Murphy Group, XXXXXXX speaking, How can I help” • Ensure all visitors sign in and out in order to maintain accurate records at all times of visitors in the business. Greet all visitors in a friendly and professional manner, ensuring the relevant person is informed, in a timely manner, of their visitor on arrival • Resolve internal and external customer enquiries, referring those that you are unable to resolve to the correct recipient. • Order and maintain stationary and equipment supplies, as required • Ensure meeting room booking requests are actioned and the meeting room diary / calendar is kept up to date • Timely preparation of meeting rooms to ensure they are tidy and set up (excluding IT equipment), ready for meetings. Clear up (excluding IT equipment) meeting rooms after use in a timely manner, ready for the next meeting • Organise refreshment for meetings as and when required • Sign for all deliveries, other than those for the IT department, and either distribute as appropriate or inform the relevant individual or department of the delivery. • Deal with all requests regarding hotel and accommodations queries in a timely and effective manner. • Ensure fully trained and conversant with all associated duties as required (post room / franking systems / postal services) Qualifications / Training: • CSCS Card (relevant type) • All roles are expected to have the relevant competency skills cards Skills/ Experience: • Successful experience of working in a Reception / General administration support role and/or in a customer services environment. • Demonstrable knowledge of operating office equipment and IT, e.g. telephone, computer with standard software, fax, copier, printers etc., to access, input and verify information. • Literate and Numerate with proficiency using Microsoft Word, Excel, Outlook and other office applications. • Experience within the construction industry. (Desirable)