Customer Care Manager

A fantastic opportunity has arisen to join the Building Division of our most prestigious client in the KBB as a Customer Care Manager. As part of this team you will be covering the area around Swindon, Gloucester and Oxford. Travel across the UK and also overnight stay may be required on occasions. Key responsibilities: • Managing the resolution of reported product / installation issues. • Co-ordinating employed labour force and ensuring their quality of workmanship is of a high standard. • Attending regular review meetings with our customers. • Ensuring area performance targets are achieved. • Administrative duties in accordance with the role. You will also have: • Experience of working within fast track building processes and the furniture industry. • Excellent interpersonal skills • Excellent organisational, numerical and time management skills • Experience of managing people and experience in the Installation field. • A willingness to learn on your feet. This role will suit a self-motivated, dynamic and confident person who can communicate at all levels and achieve deadlines under pressure. You must have a full, valid UK driving Licence for this role. Excellent package including Company Car, Bonus and Smart Phone/Tablet along with potential career progression