Hire Controller

JOB TITLE - Hire Controller HOURS -8.30 TO 5.30 Monday to Friday SALARY - 17,000 TO 20,000 CLIENT PROFILE Our client is one of the UK's leading construction industry supplier of Trenching and Shoring equipment systems. They operate a national sales force network from 17 strategically located depots providing UK and Ireland coverage. To accompany their products they offer a full design and advisory service using the latest AutoCAD systems and field based engineers to meet our customers’ objectives efficiently and safely JOB ROLE Provide full support to your line manager delivering excellent customer service ensuring all hire transactions are completed efficiently, accurately and in line with company policies / procedures / processes and customer requirements. Strive to convert all viable enquiries into hire business working closely with all members of the commercial, technical & sales teams. Reporting to the Senior Hire Controller. DUTIES • Managing Relationships with both internal and external contacts • Development of self and team members • Presenting oral and written communication • Has the ability to use a variety of media and communication aids • Gathering and analysing information • Understanding/Interpreting financial information • Product/technical knowledge of the hire industry • Participate in the generation of ideas • Ensure contracts are correctly completed • Arrange appropriate transfer of equipment between depots When it is considered necessary or appropriate by management you may be required to carry out any duties considered within your skill and competence to assist the effective running of the business i.e. provide cover for the Senior Hire Controller, provide cover to other departments within the team, provide cover at other branches, interface with clients, partake in stocktake counts, deliver training, attend marketing events and attend development courses Education: Competent maths & English skills Able to read & write to a good standard Knowledge/background: Knowledge of shoring/hire industry advantageous Knowledge of proprietary shoring equipment advantageous Knowledge construction/housing/civil engineering industry advantageous Good geographical knowledge of region/UK advantageous I.T. Skills: Basic computer literacy – MS Office/Outlook skills Knowledge of G42 or other similar hire rental asset management systems advantageous Knowledge of Team Visual or other similar customer relationship management (CRM) systems advantageous Excellent telephone manner essential Other: Driving licence advantageous