Salary - £41,490.24 - £55,320.32 Closing date - 25th October 2026 NATS is the UK's leading air navigation service provider, handling over 2.4 million flights each year. We provide air traffic control services from two control centres and at airports around the UK. We also provide a wide range of commercial products and solutions internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe. Purpose of the Role The Energy Efficiency Co-ordinator strengthens the organisation's capability to manage and reduce its annual £16 million utility expenditure. As an operator of critical national infrastructure, the organisation depends on resilient, cost - effective, and compliant energy management including purchasing of utilities. The role works closely with the Energy Efficiency Manager to identify opportunities for reducing energy consumption, improving building performance, ensuring compliance with energy legislation, and supporting the achievement of sustainability and net-zero objectives. This position contributes to data analysis, stakeholder engagement, and the continuous optimisation of energy performance. The Energy Efficiency Co-ordinator will provide essential analytical and operational support to improve energy performance, identify and deliver savings, enhance compliance, and protect the organisation from market volatility. The role is expected to deliver payback through avoided costs, efficiency improvements, and strengthened operational resilience. This position plays a key role in supporting the organisation's sustainability strategy and long-term carbon reduction commitments. Other duties include: Promote and uphold all organisational safety standards, ensuring energy activities and initiatives are delivered in compliance with relevant health and safety regulations. Support risk assessments and method statements for energy-related works. Ensure contractors and internal teams follow safe working practices during energy surveys, installations, and commissioning activities. Provide guidance to colleagues and site teams on energy best practices, championing a culture of sustainability and operational excellence. Support the Energy Efficiency Manager in coordinating cross-functional energy initiatives and influencing stakeholders toward positive behavioural change. Contribute to the creation and delivery of awareness campaigns, training, and operational guidance on energy efficiency. Assist with the identification, evaluation, and implementation of energy-saving initiatives to deliver measurable reductions in energy use and cost. Conduct ISO50001 energy audits, building performance reviews, and data analysis to identify inefficiencies and improvement opportunities. Monitor and report on energy performance using available systems, dashboards, and metering infrastructure. Support the preparation of business cases, funding applications, and performance reports to demonstrate initiatives value and ROI. Liaise with internal teams, suppliers, utilities, and service providers to ensure effective delivery of energy initiatives and continuous improvement. The role may require travel between operational sites to conduct surveys, inspections, and initiatives reviews. Occasional out-of-hours work may be required during system shutdowns, metering installations, or commissioning activities. Essential Skills and Experience Degree (or equivalent experience) in Energy Management, Environmental Science, Building Services Engineering, Sustainability, or a related discipline is desirable. Working towards (or willingness to work towards) a recognised professional accreditation such as: Level 2/3 Energy Management qualifications (e.g., EMA, CIBSE) Low Carbon Consultant (LCC) / Low Carbon Assessor (LCA) Energy Institute membership Knowledge of energy management principles, utilities, building systems, and HVAC operations. Strong analytical skills with experience handling energy data, metering systems, and reporting tools. Understanding of relevant legislation and standards (e.g., ESOS, SECR, building compliance, net-zero frameworks). Excellent communication and stakeholder engagement skills. Competent in MS Excel and energy management software/tools. Ability to work independently, manage multiple tasks, and meet deadlines. Additional Vacancy Information If you share our passion to advance aviation and keep the skies safe - we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry. We are proud to offer a fantastic total reward package to help you thrive both personally and professionally - for more information on what NATS can offer you please visit - Why NATS? - NATS Please note: All staff at NATS are subject to UK Security Vetting and Clearance (SC) and must maintain valid clearance throughout employment. We are unable to progress applications where an applicant does not meet eligibility requirements for clearance. For further guidance click here Security Clearance - NATS Department: Facilities Management Location: Swanwick, Hampshire, GB, SO31 7AY Country/Region: GB Postal Code: SO31 7AY Job Code: 1595 Salary Range: £41,490.24 - £55,320.32 Date: 9 Oct 2026
20/10/2026
Full time
Salary - £41,490.24 - £55,320.32 Closing date - 25th October 2026 NATS is the UK's leading air navigation service provider, handling over 2.4 million flights each year. We provide air traffic control services from two control centres and at airports around the UK. We also provide a wide range of commercial products and solutions internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe. Purpose of the Role The Energy Efficiency Co-ordinator strengthens the organisation's capability to manage and reduce its annual £16 million utility expenditure. As an operator of critical national infrastructure, the organisation depends on resilient, cost - effective, and compliant energy management including purchasing of utilities. The role works closely with the Energy Efficiency Manager to identify opportunities for reducing energy consumption, improving building performance, ensuring compliance with energy legislation, and supporting the achievement of sustainability and net-zero objectives. This position contributes to data analysis, stakeholder engagement, and the continuous optimisation of energy performance. The Energy Efficiency Co-ordinator will provide essential analytical and operational support to improve energy performance, identify and deliver savings, enhance compliance, and protect the organisation from market volatility. The role is expected to deliver payback through avoided costs, efficiency improvements, and strengthened operational resilience. This position plays a key role in supporting the organisation's sustainability strategy and long-term carbon reduction commitments. Other duties include: Promote and uphold all organisational safety standards, ensuring energy activities and initiatives are delivered in compliance with relevant health and safety regulations. Support risk assessments and method statements for energy-related works. Ensure contractors and internal teams follow safe working practices during energy surveys, installations, and commissioning activities. Provide guidance to colleagues and site teams on energy best practices, championing a culture of sustainability and operational excellence. Support the Energy Efficiency Manager in coordinating cross-functional energy initiatives and influencing stakeholders toward positive behavioural change. Contribute to the creation and delivery of awareness campaigns, training, and operational guidance on energy efficiency. Assist with the identification, evaluation, and implementation of energy-saving initiatives to deliver measurable reductions in energy use and cost. Conduct ISO50001 energy audits, building performance reviews, and data analysis to identify inefficiencies and improvement opportunities. Monitor and report on energy performance using available systems, dashboards, and metering infrastructure. Support the preparation of business cases, funding applications, and performance reports to demonstrate initiatives value and ROI. Liaise with internal teams, suppliers, utilities, and service providers to ensure effective delivery of energy initiatives and continuous improvement. The role may require travel between operational sites to conduct surveys, inspections, and initiatives reviews. Occasional out-of-hours work may be required during system shutdowns, metering installations, or commissioning activities. Essential Skills and Experience Degree (or equivalent experience) in Energy Management, Environmental Science, Building Services Engineering, Sustainability, or a related discipline is desirable. Working towards (or willingness to work towards) a recognised professional accreditation such as: Level 2/3 Energy Management qualifications (e.g., EMA, CIBSE) Low Carbon Consultant (LCC) / Low Carbon Assessor (LCA) Energy Institute membership Knowledge of energy management principles, utilities, building systems, and HVAC operations. Strong analytical skills with experience handling energy data, metering systems, and reporting tools. Understanding of relevant legislation and standards (e.g., ESOS, SECR, building compliance, net-zero frameworks). Excellent communication and stakeholder engagement skills. Competent in MS Excel and energy management software/tools. Ability to work independently, manage multiple tasks, and meet deadlines. Additional Vacancy Information If you share our passion to advance aviation and keep the skies safe - we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry. We are proud to offer a fantastic total reward package to help you thrive both personally and professionally - for more information on what NATS can offer you please visit - Why NATS? - NATS Please note: All staff at NATS are subject to UK Security Vetting and Clearance (SC) and must maintain valid clearance throughout employment. We are unable to progress applications where an applicant does not meet eligibility requirements for clearance. For further guidance click here Security Clearance - NATS Department: Facilities Management Location: Swanwick, Hampshire, GB, SO31 7AY Country/Region: GB Postal Code: SO31 7AY Job Code: 1595 Salary Range: £41,490.24 - £55,320.32 Date: 9 Oct 2026
NATS is the UK's leading air navigation service provider, handling over 2.4 million flights each year. We provide air traffic control services from two control centres and at airports around the UK. We also provide a wide range of commercial products and solutions internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe. Closing Date: 28/10/2026 Salary: £64,770.15 - £86,360.19 Please include a cover letter with your application. Job Purpose/Overview Responsible for the Technology (Technical) Solution Design for a specific Service or Assets that make up the service. Managing and Supporting the Technical Solution Design elements as part of the Overall Service Design Pack for the Service. Other Duties Include Within the NATS SI Framework, responsible for the end to end Technical Design of a large scale high criticality, or Enterprise wide solution representing the Service Design organisation to both its Programme and Service Operations customers and stakeholders. Ensures that the Design process for operational methods, procedures, facilities and tools are established, reviewed and maintained. (Enterprise & Business Arch (STPL) Level 5). Responsible for Technical Design for a Service and or Asset group supporting the Service Designer in meeting their accountabilities for their Service Design components. Review and approve High Level and Low-Level Technical Designs. Approve "exceptions" identified in Low Level Designs for underpinning Capabilities and prepare submissions to the relevant design governance mechanisms. (Enterprise IT Governance (GOVN) Level 5). Impact assess Operational Change Requests to ensure changes are within the Design Envelope and escalate through the Design Processes where not. (Business Risk Management (BURM) Level 6). Provide Technology Design representation across the service and wider with a knowledge of each of the systems and assets that make up the system/thread. Autonomy The ability to identify technology Design issues and challenges before they impact project or service delivery as well as the corrective actions required. Be able to coordinate disparate teams to tight timescales with little or no additional support Expected to apply own judgement and expertise to determine the course of action required to resolve Technical Design decisions within the Service and Design Governance processes. Determines when issues should be escalated to a higher level. Job Scope The job of Technical Designer fits into the ITIL role for Service Design Management reporting to the Service Designer (Service Design Manager) specific roles are technical design, architecture and design authority for the technologies used in the service. Tactical Planning Be able to identify short term Design decisions that can resolve Programmatic challenges in a way that does not undermine the Safety assurance or undermine the Roadmap for the Service. Review Change Requests and associated plans as raised by the Service Operations team to identify whether the proposed change is within the Design envelope. Strategic Planning Liaise with Project Managers, Service Transition Managers, customers and other stakeholders to agree technical performance requirements, timescales, work plans and other matters that affect the execution of project tasks. Produce engineering papers using predictive modelling techniques to highlight possible service improvement, technology end of life and mitigate technical or operational problems of the future. Develop technology strategies in conjunction with the Service Owners, Service Delivery Managers and Enterprise Architects to meet NATS business objectives, highlighting possible future technical or operational benefits and risks. Essential Skills and Experience The post holder must be highly motivated and able to communicate clearly both orally and in writing, understanding and reviewing reports written by others and writing documents forming part of the formal documentation of a change, minutes of a formal meeting or a formal report. The post holder must have good interpersonal communication and management skills. The ability to lead, coach, motivate and develop members of the design and service team to maximise their contribution, including Work Package delivery to projects and the operational teams in coordination with Practice Managers. Skills Degree in an Engineering or IT subject and equivalent knowledge acquired through experience in a safety critical environment. Qualification and experience must balance technical engineering with business acumen to meet both the technical and business management requirements of this role. Applicants not holding the above qualifications but who have undertaken structured Engineering training (recognised by a professional body) and have extensive engineering experience will be considered. Ability to operate at level 6 (Initiate, Influence) of the Skills Framework for the Information Age (SFIA). Experience in a Service Design Organisation delivering and developing technologies for safety critical Services to meet operational commitments. Demonstrate Leadership in technology design focused on the continual improvement of the service designed to fit a market need whilst balancing all stakeholder requirements. Is comfortable operating under circumstances where there is a high degree of uncertainty, particularly early in the service lifecycle. A proven track record of balancing risk with reward/return. An accomplished, credible and respected leader with well-developed communication, influencing and negotiation skills gained in a complex organisation undergoing significant transformation. Proven leadership of multi-disciplinary teams (that could span marketing, sales, architecture, engineering, suppliers and service operations) across the full service lifecycle and through a matrix based, safety related organisation. Career record of leading technology design in successful business change programmes. Excellent appreciation of ITIL methodologies and standards; ideally accredited to Foundation and Practitioner standards. Good understanding of the NATS operating environment and our strategic intent / objectives. Extensive Engineering/IT/Business management experience in a fast paced, customer centric and multi-site business. Strong interpersonal skills with an inherent ability to effectively communicate with and influence internal and external stakeholders up to a senior level. High levels of energy, drive and resilience, with the flexibility to thrive in a fast-paced, dynamic environment. Drive and determination to champion and improve customer satisfaction Additional Vacancy Information We are proud to offer a fantastic total reward package to help you thrive both personally and professionally - for more information on what NATS can offer you please visit - Why NATS? We have adopted agile working to provide greater flexibility and increased choice over working arrangements, with the opportunity for this role to work in our modern office facilities as well as remotely. We also welcome discussions on flexible and part-time working arrangements.Find out more here . If you share our passion to advance aviation and keep the skies safe - we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry. Please note: All staff at NATS are subject to UK Security Vetting and Clearance (SC) and must maintain valid clearance throughout employment. We are unable to progress applications where an applicant does not meet eligibility requirements for clearance. For further guidance, please click here - Security Clearance - NATS. Department: Engineering Design Location: Whiteley, Hampshire, GB, PO15 7FL Country/Region: GB Postal Code: PO15 7FL Job Code: 1383 Salary Range: £64,770.15 - £86,360.19 Date: 15 Oct 2026
20/10/2026
Full time
NATS is the UK's leading air navigation service provider, handling over 2.4 million flights each year. We provide air traffic control services from two control centres and at airports around the UK. We also provide a wide range of commercial products and solutions internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe. Closing Date: 28/10/2026 Salary: £64,770.15 - £86,360.19 Please include a cover letter with your application. Job Purpose/Overview Responsible for the Technology (Technical) Solution Design for a specific Service or Assets that make up the service. Managing and Supporting the Technical Solution Design elements as part of the Overall Service Design Pack for the Service. Other Duties Include Within the NATS SI Framework, responsible for the end to end Technical Design of a large scale high criticality, or Enterprise wide solution representing the Service Design organisation to both its Programme and Service Operations customers and stakeholders. Ensures that the Design process for operational methods, procedures, facilities and tools are established, reviewed and maintained. (Enterprise & Business Arch (STPL) Level 5). Responsible for Technical Design for a Service and or Asset group supporting the Service Designer in meeting their accountabilities for their Service Design components. Review and approve High Level and Low-Level Technical Designs. Approve "exceptions" identified in Low Level Designs for underpinning Capabilities and prepare submissions to the relevant design governance mechanisms. (Enterprise IT Governance (GOVN) Level 5). Impact assess Operational Change Requests to ensure changes are within the Design Envelope and escalate through the Design Processes where not. (Business Risk Management (BURM) Level 6). Provide Technology Design representation across the service and wider with a knowledge of each of the systems and assets that make up the system/thread. Autonomy The ability to identify technology Design issues and challenges before they impact project or service delivery as well as the corrective actions required. Be able to coordinate disparate teams to tight timescales with little or no additional support Expected to apply own judgement and expertise to determine the course of action required to resolve Technical Design decisions within the Service and Design Governance processes. Determines when issues should be escalated to a higher level. Job Scope The job of Technical Designer fits into the ITIL role for Service Design Management reporting to the Service Designer (Service Design Manager) specific roles are technical design, architecture and design authority for the technologies used in the service. Tactical Planning Be able to identify short term Design decisions that can resolve Programmatic challenges in a way that does not undermine the Safety assurance or undermine the Roadmap for the Service. Review Change Requests and associated plans as raised by the Service Operations team to identify whether the proposed change is within the Design envelope. Strategic Planning Liaise with Project Managers, Service Transition Managers, customers and other stakeholders to agree technical performance requirements, timescales, work plans and other matters that affect the execution of project tasks. Produce engineering papers using predictive modelling techniques to highlight possible service improvement, technology end of life and mitigate technical or operational problems of the future. Develop technology strategies in conjunction with the Service Owners, Service Delivery Managers and Enterprise Architects to meet NATS business objectives, highlighting possible future technical or operational benefits and risks. Essential Skills and Experience The post holder must be highly motivated and able to communicate clearly both orally and in writing, understanding and reviewing reports written by others and writing documents forming part of the formal documentation of a change, minutes of a formal meeting or a formal report. The post holder must have good interpersonal communication and management skills. The ability to lead, coach, motivate and develop members of the design and service team to maximise their contribution, including Work Package delivery to projects and the operational teams in coordination with Practice Managers. Skills Degree in an Engineering or IT subject and equivalent knowledge acquired through experience in a safety critical environment. Qualification and experience must balance technical engineering with business acumen to meet both the technical and business management requirements of this role. Applicants not holding the above qualifications but who have undertaken structured Engineering training (recognised by a professional body) and have extensive engineering experience will be considered. Ability to operate at level 6 (Initiate, Influence) of the Skills Framework for the Information Age (SFIA). Experience in a Service Design Organisation delivering and developing technologies for safety critical Services to meet operational commitments. Demonstrate Leadership in technology design focused on the continual improvement of the service designed to fit a market need whilst balancing all stakeholder requirements. Is comfortable operating under circumstances where there is a high degree of uncertainty, particularly early in the service lifecycle. A proven track record of balancing risk with reward/return. An accomplished, credible and respected leader with well-developed communication, influencing and negotiation skills gained in a complex organisation undergoing significant transformation. Proven leadership of multi-disciplinary teams (that could span marketing, sales, architecture, engineering, suppliers and service operations) across the full service lifecycle and through a matrix based, safety related organisation. Career record of leading technology design in successful business change programmes. Excellent appreciation of ITIL methodologies and standards; ideally accredited to Foundation and Practitioner standards. Good understanding of the NATS operating environment and our strategic intent / objectives. Extensive Engineering/IT/Business management experience in a fast paced, customer centric and multi-site business. Strong interpersonal skills with an inherent ability to effectively communicate with and influence internal and external stakeholders up to a senior level. High levels of energy, drive and resilience, with the flexibility to thrive in a fast-paced, dynamic environment. Drive and determination to champion and improve customer satisfaction Additional Vacancy Information We are proud to offer a fantastic total reward package to help you thrive both personally and professionally - for more information on what NATS can offer you please visit - Why NATS? We have adopted agile working to provide greater flexibility and increased choice over working arrangements, with the opportunity for this role to work in our modern office facilities as well as remotely. We also welcome discussions on flexible and part-time working arrangements.Find out more here . If you share our passion to advance aviation and keep the skies safe - we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry. Please note: All staff at NATS are subject to UK Security Vetting and Clearance (SC) and must maintain valid clearance throughout employment. We are unable to progress applications where an applicant does not meet eligibility requirements for clearance. For further guidance, please click here - Security Clearance - NATS. Department: Engineering Design Location: Whiteley, Hampshire, GB, PO15 7FL Country/Region: GB Postal Code: PO15 7FL Job Code: 1383 Salary Range: £64,770.15 - £86,360.19 Date: 15 Oct 2026
Salary - £70,853.68 - £94,471.56 Closing date - 26th October 2026 Please note this is a 12 month FTC position. NATS is the UK's leading air navigation service provider, handling over 2.4 million flights each year. We provide air traffic control services from two control centres and at airports around the UK. We also provide a wide range of commercial products and solutions internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe. Purpose of the role To deliver accommodation and associated FM services in line with both business requirements and the NATS Property strategies. To manage the supplier contracts that deliver maintenance, site security, cleaning, catering, and logistics to all NATS sites. To ensure NATS is gaining optimal service performance and value from contracts with FM providers through effective contract management, monitoring, reporting and improvement. To manage the team that interfaces with internal customers, measures compliance and provides an administrative service to the FM & Property organisations. Accountabilities Manages the supplier contracts that delivers accommodation, site security, cleaning, catering, and logistics to all NERL sites, ensuring they are being delivered as per agreed contracts. This scope is detailed in The IPD Global Estate Measurement Code (or the 'Code' Global Estate Measurement Code for Occupiers). This role covers: CC Building Operation activities. CD Business Support activities CF Facilities Management Information Technology activities Manages the outsourced Facilities Management teams across all sites to ensure consistency and efficiency. Defines the Service Level Agreements, Key Performance Indicators, milestones, and deliverables required from FM contracts to ensure the NATS 2040 strategy, and the Property and FM strategies are delivered. Actively monitors and reviews contractual performance, including service delivery performance, Health & Safety performance, and deliverables, taking corrective action and putting in place performance improvement plans as necessary. Chairs supplier performance reviews. Manages fixed and variable cost of FM service contracts to ensure they remain within budget. Along with supply chain colleagues, manages contract changes. Responsible for ensuring the FM Services contract scope is updated as necessary and reviewed annually. Acts as approval authority for cost and scope. Analyses the data and information provided by FM systems and performance management data sources and dashboards to identify key insights. Uses these along with industry best practice and benchmarking, analysis to propose changes and champion improvements to the FM service delivery. Drives improvement within FM, achieving best practice performance levels through benchmarking, analysis and subsequent implementation of new ways of working. Represents FM Operations at the Property & Accommodation Board (PACB) Provides the support team to provide administration support to the Property and FM teams. Creates the conditions that deliver a highly competent, energetic, engaged and motivated team who are committed and aligned to business outcomes. Qualifications 5 GSCEs or equivalent FM professional qualification (IWFM level 4 or equivalent) Skills, Experience, and Personal Qualities Required A Facilities Management professional with a proven track record in facilities management. Excellent planning and organisational skills, including project management. Demonstrable knowledge and skill in delivery of facilities management services in operational and corporate environments Excellent leadership, communication and stakeholder management skills with proven ability of influencing at senior levels internally and externally. Track record of highly effective team management (including virtual teams), high levels of autonomy and promoting collegiate and collective behaviour. Delivery of value improvement and cost savings. Demonstrable behaviours aligned with level 3 of the NATS behaviours framework. Additional Vacancy Information All staff at NATS are subject to UK Security Vetting and Clearance (SC) and must maintain valid clearance throughout employment. We are unable to progress applications where an applicant does not meet eligibility requirements for clearance. For further guidance click here Security Clearance - NATS We are proud to offer a fantastic total reward package to help you thrive both personally and professionally - for more information on what NATS can offer you please visit - Why NATS? - NATS ' If you share our passion to advance aviation and keep the skies safe - we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry. Department: Facilities Management Location: Swanwick, Hampshire, GB, SO31 7AY Country/Region: GB Postal Code: SO31 7AY Job Code: 1642 Salary Range: £70,853.68 - £94,471.56 Date: 12 Oct 2026
20/10/2026
Full time
Salary - £70,853.68 - £94,471.56 Closing date - 26th October 2026 Please note this is a 12 month FTC position. NATS is the UK's leading air navigation service provider, handling over 2.4 million flights each year. We provide air traffic control services from two control centres and at airports around the UK. We also provide a wide range of commercial products and solutions internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe. Purpose of the role To deliver accommodation and associated FM services in line with both business requirements and the NATS Property strategies. To manage the supplier contracts that deliver maintenance, site security, cleaning, catering, and logistics to all NATS sites. To ensure NATS is gaining optimal service performance and value from contracts with FM providers through effective contract management, monitoring, reporting and improvement. To manage the team that interfaces with internal customers, measures compliance and provides an administrative service to the FM & Property organisations. Accountabilities Manages the supplier contracts that delivers accommodation, site security, cleaning, catering, and logistics to all NERL sites, ensuring they are being delivered as per agreed contracts. This scope is detailed in The IPD Global Estate Measurement Code (or the 'Code' Global Estate Measurement Code for Occupiers). This role covers: CC Building Operation activities. CD Business Support activities CF Facilities Management Information Technology activities Manages the outsourced Facilities Management teams across all sites to ensure consistency and efficiency. Defines the Service Level Agreements, Key Performance Indicators, milestones, and deliverables required from FM contracts to ensure the NATS 2040 strategy, and the Property and FM strategies are delivered. Actively monitors and reviews contractual performance, including service delivery performance, Health & Safety performance, and deliverables, taking corrective action and putting in place performance improvement plans as necessary. Chairs supplier performance reviews. Manages fixed and variable cost of FM service contracts to ensure they remain within budget. Along with supply chain colleagues, manages contract changes. Responsible for ensuring the FM Services contract scope is updated as necessary and reviewed annually. Acts as approval authority for cost and scope. Analyses the data and information provided by FM systems and performance management data sources and dashboards to identify key insights. Uses these along with industry best practice and benchmarking, analysis to propose changes and champion improvements to the FM service delivery. Drives improvement within FM, achieving best practice performance levels through benchmarking, analysis and subsequent implementation of new ways of working. Represents FM Operations at the Property & Accommodation Board (PACB) Provides the support team to provide administration support to the Property and FM teams. Creates the conditions that deliver a highly competent, energetic, engaged and motivated team who are committed and aligned to business outcomes. Qualifications 5 GSCEs or equivalent FM professional qualification (IWFM level 4 or equivalent) Skills, Experience, and Personal Qualities Required A Facilities Management professional with a proven track record in facilities management. Excellent planning and organisational skills, including project management. Demonstrable knowledge and skill in delivery of facilities management services in operational and corporate environments Excellent leadership, communication and stakeholder management skills with proven ability of influencing at senior levels internally and externally. Track record of highly effective team management (including virtual teams), high levels of autonomy and promoting collegiate and collective behaviour. Delivery of value improvement and cost savings. Demonstrable behaviours aligned with level 3 of the NATS behaviours framework. Additional Vacancy Information All staff at NATS are subject to UK Security Vetting and Clearance (SC) and must maintain valid clearance throughout employment. We are unable to progress applications where an applicant does not meet eligibility requirements for clearance. For further guidance click here Security Clearance - NATS We are proud to offer a fantastic total reward package to help you thrive both personally and professionally - for more information on what NATS can offer you please visit - Why NATS? - NATS ' If you share our passion to advance aviation and keep the skies safe - we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry. Department: Facilities Management Location: Swanwick, Hampshire, GB, SO31 7AY Country/Region: GB Postal Code: SO31 7AY Job Code: 1642 Salary Range: £70,853.68 - £94,471.56 Date: 12 Oct 2026