Guildmore Group

Guildmore Facades & Cladding are seeking an experienced Document Controller. The Document Controller will manage and control documentation reliability for security, revision control, availability, accuracy, and auditability to ensure compliance with the organisation s management processes, quality assurance standards, and ISO requirements. This role also provides administrative support to the Design Department in planning, coordination, and design functions on projects from tender through to completion. Key Responsibilities Document Control Duties Ensure quality assurance of project documentation and compliance with company naming conventions and document control protocols. Maintain project documentation and ensure accurate information is distributed throughout the organisation, third-party designers, and consultants via the document management system. Work closely with Design Managers and Coordinators to maintain full transparency and accountability, ensuring a Golden Thread of information throughout the document management system. Liaise effectively with clients, design teams, and subcontractors to resolve document and system-related issues. Produce and compile project-specific audit reports on a weekly and monthly basis. Organise and deliver regular training and refresher sessions for employees, clients, and subcontractors on document control procedures. Monitor and manage information flow through document management system workflows. Ensure full auditability of the approval process for subcontractor and supplier documentation. Upload and manage documents accurately within the system, providing guidance where needed. Maintain revision and status control of all documentation. Manage and maintain project directories within the system. Coordinate documentation for tender packages, O&M manuals, Health & Safety files, and project handover (both electronic and hard copy). Coordinate printing and document requests internally or via external suppliers. Administrative Duties Monitor, update, and manage departmental spreadsheets, schedules, and project trackers. Track RFIs and project completion dates, supporting coordination of O&M and Health & Safety documentation. Assist with diary management, meeting arrangements, and coordination with external attendees. Provide business travel support as required. Organise regular meetings with consultants and other key stakeholders. Assist with expenses processing and payment coordination. Undertake any other administrative duties as required by the Design team. Design Assistant Duties Support Design Managers and Coordinators with design coordination and review tasks. Assist in the coordination and tracking of design information between consultants, subcontractors, suppliers, and authorities.Support resolution of design-related issues to maintain project progress Person Specification Essential Proven experience as a Document Controller within the construction industry.Strong knowledge of electronic document management systems (EDMS). Excellent attention to detail and organisational skills.Process-driven, able to manage multiple priorities and deadlines. Clear written and verbal communication skills.Confident working independently and collaboratively within a team. Reliable, proactive, and self-motivated with strong time management.Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint). Understanding of construction project processes, including design and pre-construction activities. Desirable Experience in a Technical Administration or Design Coordination role. Familiarity with design schedules, procurement, and construction documentation. What We Offer Full training and ongoing professional development. Opportunities to expand your skills across commercial systems, compliance, and operations. A supportive, collaborative, and professional team environment. Clear career progression within the Guildmore group.

Guildmore has an exciting opportunity for a Resident Liaison Officer (M4 4AR). You will be based at one of our sites and may be required to travel to other locations when projects are complete. In this role, you will be responsible for supporting tenants in their homes and ensuring that all planned works, queries, and complaints are addressed in a timely and professional manner. Primary and General Responsibilities Serve as the primary point of contact for residents, addressing queries and concerns with tact and effectiveness. Address and resolve potential issues and handle complaints effectively. Document and register complaints following company and client protocols. Attend weekly/monthly meetings and provide relevant reports. Prepare and distribute regular Community Newsletters as required. Keep site notice boards regularly updated. Present updates to residents on progress and future activity. Undertake all other duties consistent with the scope of the role. Visit and meet residents in their homes, addressing their needs and queries while keeping them well-informed. Coordinate with the site team to facilitate smooth execution of remedial works, minimising disruption to residents. Develop and maintain effective working relationships with residents. What we offer Full training and ongoing support. Opportunities to learn system management, compliance, and business operations. Friendly and supportive working environment. Clear career progression within the team.

Guildmore Midlands & North is looking for an organised and proactive Administrator to support our operational and project teams. This is a great opportunity to join a growing business and develop your career within the construction and property services sector. Key Responsibilities Provide day-to-day administrative support to project and operational teams. Maintain accurate filing systems and project records. Manage correspondence, emails, and telephone enquiries. Assist with project documentation, including drawings, reports, certificates, RFIs, and NCRs. Upload and manage documents on systems such as SharePoint, A-Site, and EasyBOP. Coordinate meetings, prepare agendas, and take minutes. Support resident communications and stakeholder engagement. Assist with Health & Safety documentation, inductions, and compliance records. Maintain databases, reports, and KPI information. Provide general office and onboarding support. Essential Requirements Previous administration experience. Strong organisational skills and attention to detail. Good knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint). Excellent communication skills. Ability to manage multiple tasks and work to deadlines. Desirable Experience within construction, housing, or property sectors. Knowledge of document management systems such as SharePoint, A-Site, or EasyBOP. Experience supporting project documentation, compliance, or Health & Safety processes. What We Offer Competitive salary and benefits package. Full training and ongoing professional development. Opportunities to broaden your skills across operations, compliance, and project support. A supportive and collaborative working environment. Career progression within a growing and successful business.