Arcona Group Ltd

2 job(s) at Arcona Group Ltd

Hire Desk Controller

Arcona Group Ltd Harlow, Essex
12/11/2026
Full time
We are seeking an organised and customer-focused Hire Desk Controller to join a busy and growing business. You will be responsible for managing hire enquiries, coordinating equipment availability, arranging deliveries and collections, and ensuring customers receive an efficient and professional service throughout the hire process. Key Responsibilities Manage incoming hire enquiries via phone and email. Process hire orders, quotations and contracts. Coordinate equipment deliveries, collections and exchanges. Liaise with customers regarding availability, pricing and timescales. Schedule transport and maximise fleet utilisation. Maintain accurate hire records and system updates. Monitor on-hire equipment and off-hire dates. Build strong relationships with customers and suppliers. Resolve customer queries and issues promptly. Work closely with operations, workshop and transport teams. Assist with invoicing and contract administration. Identify opportunities to maximise revenue and utilisation. Ensure compliance with company procedures and service standards. Requirements Previous experience within Plant Hire, Tool Hire, Powered Access, Builders Merchants, Equipment Rental or a similar environment. Strong customer service and communication skills. Excellent organisational and administrative abilities. Ability to manage multiple priorities in a fast-paced environment. Good IT skills, including Microsoft Office. Strong attention to detail and problem-solving skills. Desirable Experience using Syrinx, InspHire or similar hire software. Knowledge of plant, tool or construction equipment. Logistics, scheduling or transport coordination experience. What's on Offer Competitive salary and benefits package. Supportive and collaborative team environment. Ongoing training and development. Career progression opportunities within a growing business. This is an excellent opportunity for a motivated Hire Desk Controller looking to develop their career within a successful and established organisation.

Site Manager

Arcona Group Ltd
04/11/2026
Seasonal
We are seeking an experienced Site Manager to oversee a fast track refurbishment project in Mayfair. This is an excellent opportunity to join a well-established contractor delivering exceptional standards on a prime residential/commercial refurbishment within one of London's most exclusive locations. The Role As Site Manager, you will take full responsibility for the day-to-day management of the site, ensuring works are delivered safely, efficiently, on programme, and to the highest quality standards. Key responsibilities include: Managing and coordinating all site activities from start to completion. Supervising subcontractors, labour and suppliers. Ensuring strict adherence to health and safety regulations. Maintaining quality control throughout all stages of the project. Liaising with clients, consultants and project stakeholders. Managing site logistics within a constrained central London environment. Monitoring programme performance and reporting progress to senior management. Conducting site meetings and maintaining project documentation. Driving a high-end finish in line with client expectations. Requirements The successful candidate will have: Proven experience managing refurbishment projects as a Site Manager. Experience delivering high-specification residential, commercial or heritage refurbishments. Strong subcontractor management and coordination skills. Excellent communication and leadership abilities. Ability to work effectively within occupied or live environments. Sound understanding of construction sequencing, quality management and site logistics. Essential Qualifications SMSTS CSCS Black or Gold Card First Aid at Work Full UK Driving Licence Desirable Experience working on refurbishment projects. Knowledge of listed buildings and heritage refurbishments. Temporary Works awareness. Fire Safety and Building Regulations understanding. What's On Offer Opportunity to lead a prestigious Mayfair refurbishment project. Competitive salary and benefits package. Long-term career progression opportunities. Supportive and professional management team. Exposure to high-value, technically challenging projects.