About The Role What you can expect from us We offer a competitive salary of £16,400 per annum . 20 hours and working 5 days (Monday to Friday) per week. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Stream - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. 2 paid half days volunteering per year. Onward Homes are now recruiting for a Residential Scheme Manager to join our Specialist Living team on a permanent basis. Job Requirements This is a 20-hour per week role, working Monday to Friday and the successful candidate must hold a full UK driving license. As part of the role, the successful candidate will be required to live on-site within the residential scheme - 2-bedroom apartment at Woodhey Court, Alma Road, Sale, Manchester, M33 4LT . Rent free accommodation is provided as part of the role and you will be responsible for paying further household and domestic charges such as heating, electric, telephone, council tax and water rates. Job Responsibilities The purpose of the role is to provide intensive housing and building management services, at Onward sheltered housing schemes enabling tenants to live confidently and independently in their own homes and ensuring Onward meet its health & safety and compliance requirements. Service Delivery Provide each tenant with an agreed level of intensive housing management. Respond to tenant and scheme emergencies. Provide a 'Buddy' Scheme Manager Service at other Onward properties as and when required. Health & Safety Compliance Ensure that each Sheltered Housing scheme meets the regulatory standards for all health and safety and compliance requirements. Ensure the property logbooks are up to date and all requirements are met. Partnership Working Liaise with health and social care providers, voluntary agencies, and others assisting tenants to maintain their accommodation. Develop processes of direct communication with tenants, relatives of tenants, the wider community and external parties. Neighbourhoods Ensure all voids, lettings and housing management issues are communicated to neighbourhoods ensuring collaborative working. Ensure that effective, sensitive management practices are maintained by implementing Onward management procedures within the scheme. Line Management & Leadership Provide line management and leadership, managing resources to ensure that objectives are achieved. Building Management Manage day to day running of scheme, including reporting repairs, health and safety concerns, reducing risk and ensuring security of the building is maintained. Report and monitor performance of repairs and service contracts. Skills/Experience Essential: Experience of dealing with older people in a service environment. Experience of building management and compliance requirements. Relevant knowledge of Health and Safety policies and risks. Ability to work on your own initiative as part of a dispersed team. Skilled communicator with excellent customer service skills. Experience of working proactively to improve services and customer satisfaction. IT skills - Microsoft office up to an intermediate level. Satisfactory Disclosure Barring Service (DBS) reference. Desirable: Knowledge of CQC requirements. Qualifications Essential: Educated to GCSE standard or equivalent qualification/experience. Desirable: National Wardens Certificate / Sheltered Housing Certificate or equivalent. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
19/08/2026
Full time
About The Role What you can expect from us We offer a competitive salary of £16,400 per annum . 20 hours and working 5 days (Monday to Friday) per week. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Stream - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. 2 paid half days volunteering per year. Onward Homes are now recruiting for a Residential Scheme Manager to join our Specialist Living team on a permanent basis. Job Requirements This is a 20-hour per week role, working Monday to Friday and the successful candidate must hold a full UK driving license. As part of the role, the successful candidate will be required to live on-site within the residential scheme - 2-bedroom apartment at Woodhey Court, Alma Road, Sale, Manchester, M33 4LT . Rent free accommodation is provided as part of the role and you will be responsible for paying further household and domestic charges such as heating, electric, telephone, council tax and water rates. Job Responsibilities The purpose of the role is to provide intensive housing and building management services, at Onward sheltered housing schemes enabling tenants to live confidently and independently in their own homes and ensuring Onward meet its health & safety and compliance requirements. Service Delivery Provide each tenant with an agreed level of intensive housing management. Respond to tenant and scheme emergencies. Provide a 'Buddy' Scheme Manager Service at other Onward properties as and when required. Health & Safety Compliance Ensure that each Sheltered Housing scheme meets the regulatory standards for all health and safety and compliance requirements. Ensure the property logbooks are up to date and all requirements are met. Partnership Working Liaise with health and social care providers, voluntary agencies, and others assisting tenants to maintain their accommodation. Develop processes of direct communication with tenants, relatives of tenants, the wider community and external parties. Neighbourhoods Ensure all voids, lettings and housing management issues are communicated to neighbourhoods ensuring collaborative working. Ensure that effective, sensitive management practices are maintained by implementing Onward management procedures within the scheme. Line Management & Leadership Provide line management and leadership, managing resources to ensure that objectives are achieved. Building Management Manage day to day running of scheme, including reporting repairs, health and safety concerns, reducing risk and ensuring security of the building is maintained. Report and monitor performance of repairs and service contracts. Skills/Experience Essential: Experience of dealing with older people in a service environment. Experience of building management and compliance requirements. Relevant knowledge of Health and Safety policies and risks. Ability to work on your own initiative as part of a dispersed team. Skilled communicator with excellent customer service skills. Experience of working proactively to improve services and customer satisfaction. IT skills - Microsoft office up to an intermediate level. Satisfactory Disclosure Barring Service (DBS) reference. Desirable: Knowledge of CQC requirements. Qualifications Essential: Educated to GCSE standard or equivalent qualification/experience. Desirable: National Wardens Certificate / Sheltered Housing Certificate or equivalent. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
About The Role What you can expect from us We offer a competitive salary of £16,400 per annum . 20 hours and working 5 days (Monday to Friday) per week. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Stream - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. 2 paid half days volunteering per year. Onward Homes are now recruiting for a Residential Scheme Manager to join our Specialist Living team on a permanent basis. Job Requirements This is a 20-hour per week role, working Monday to Friday and the successful candidate must hold a full UK driving license. As part of the role, the successful candidate will be required to live on-site within the residential scheme - 2-bedroom apartment at Tudor Court, Grassendale Road, Aigburth, Liverpool, L19 0QG . Rent free accommodation is provided as part of the role and you will be responsible for paying further household and domestic charges such as heating, electric, telephone, council tax and water rates. Job Responsibilities The purpose of the role is to provide intensive housing and building management services, at Onward sheltered housing schemes enabling tenants to live confidently and independently in their own homes and ensuring Onward meet its health & safety and compliance requirements. Service Delivery Provide each tenant with an agreed level of intensive housing management. Respond to tenant and scheme emergencies. Provide a 'Buddy' Scheme Manager Service at other Onward properties as and when required. Health & Safety Compliance Ensure that each Sheltered Housing scheme meets the regulatory standards for all health and safety and compliance requirements. Ensure the property logbooks are up to date and all requirements are met. Partnership Working Liaise with health and social care providers, voluntary agencies, and others assisting tenants to maintain their accommodation. Develop processes of direct communication with tenants, relatives of tenants, the wider community and external parties. Neighbourhoods Ensure all voids, lettings and housing management issues are communicated to neighbourhoods ensuring collaborative working. Ensure that effective, sensitive management practices are maintained by implementing Onward management procedures within the scheme. Line Management & Leadership Provide line management and leadership, managing resources to ensure that objectives are achieved. Building Management Manage day to day running of scheme, including reporting repairs, health and safety concerns, reducing risk and ensuring security of the building is maintained. Report and monitor performance of repairs and service contracts. Skills/Experience Essential: Experience of dealing with older people in a service environment. Experience of building management and compliance requirements. Relevant knowledge of Health and Safety policies and risks. Ability to work on your own initiative as part of a dispersed team. Skilled communicator with excellent customer service skills. Experience of working proactively to improve services and customer satisfaction. IT skills - Microsoft office up to an intermediate level. Satisfactory Disclosure Barring Service (DBS) reference. Desirable: Knowledge of CQC requirements. Qualifications Essential: Educated to GCSE standard or equivalent qualification/experience. Desirable: National Wardens Certificate / Sheltered Housing Certificate or equivalent. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
19/08/2026
Full time
About The Role What you can expect from us We offer a competitive salary of £16,400 per annum . 20 hours and working 5 days (Monday to Friday) per week. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Stream - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. 2 paid half days volunteering per year. Onward Homes are now recruiting for a Residential Scheme Manager to join our Specialist Living team on a permanent basis. Job Requirements This is a 20-hour per week role, working Monday to Friday and the successful candidate must hold a full UK driving license. As part of the role, the successful candidate will be required to live on-site within the residential scheme - 2-bedroom apartment at Tudor Court, Grassendale Road, Aigburth, Liverpool, L19 0QG . Rent free accommodation is provided as part of the role and you will be responsible for paying further household and domestic charges such as heating, electric, telephone, council tax and water rates. Job Responsibilities The purpose of the role is to provide intensive housing and building management services, at Onward sheltered housing schemes enabling tenants to live confidently and independently in their own homes and ensuring Onward meet its health & safety and compliance requirements. Service Delivery Provide each tenant with an agreed level of intensive housing management. Respond to tenant and scheme emergencies. Provide a 'Buddy' Scheme Manager Service at other Onward properties as and when required. Health & Safety Compliance Ensure that each Sheltered Housing scheme meets the regulatory standards for all health and safety and compliance requirements. Ensure the property logbooks are up to date and all requirements are met. Partnership Working Liaise with health and social care providers, voluntary agencies, and others assisting tenants to maintain their accommodation. Develop processes of direct communication with tenants, relatives of tenants, the wider community and external parties. Neighbourhoods Ensure all voids, lettings and housing management issues are communicated to neighbourhoods ensuring collaborative working. Ensure that effective, sensitive management practices are maintained by implementing Onward management procedures within the scheme. Line Management & Leadership Provide line management and leadership, managing resources to ensure that objectives are achieved. Building Management Manage day to day running of scheme, including reporting repairs, health and safety concerns, reducing risk and ensuring security of the building is maintained. Report and monitor performance of repairs and service contracts. Skills/Experience Essential: Experience of dealing with older people in a service environment. Experience of building management and compliance requirements. Relevant knowledge of Health and Safety policies and risks. Ability to work on your own initiative as part of a dispersed team. Skilled communicator with excellent customer service skills. Experience of working proactively to improve services and customer satisfaction. IT skills - Microsoft office up to an intermediate level. Satisfactory Disclosure Barring Service (DBS) reference. Desirable: Knowledge of CQC requirements. Qualifications Essential: Educated to GCSE standard or equivalent qualification/experience. Desirable: National Wardens Certificate / Sheltered Housing Certificate or equivalent. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
About The Role What you can expect from us We offer a competitive salary of £28,700 per annum . 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Stream - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. 2 paid half days volunteering per year. About the role Onward Homes are now recruiting for a Scheme Manager to join our Specialist Living team on a permanent basis. Job Requirements The role will be based at D'Oliveira Court, M24 5QU. A Full UK Driving Licence and access to your own car is required for this role. Job Responsibilities The purpose of the role is to provide intensive housing and building management services, at Onward sheltered housing schemes enabling tenants to live confidently and independently in their own homes and ensuring Onward meet its health & safety and compliance requirements. Service Delivery Provide each tenant with an agreed level of intensive housing management. Respond to tenant and scheme emergencies. Provide each resident with regular contact and a Personal Emergency Evacuation Plan (PEEPS) Health & Safety Compliance Ensure that each Sheltered Housing scheme meets the regulatory standards for all health and safety and compliance requirements. Ensure the property logbooks are up to date and all requirements are met. Partnership Working Liaise with health and social care providers, voluntary agencies, and others assisting tenants to maintain their accommodation. Develop processes of direct communication with tenants, relatives of tenants, the wider community and external parties. Neighbourhoods Ensure all voids, lettings and housing management issues are communicated to neighbourhoods ensuring collaborative working. Ensure that effective, sensitive management practices are maintained by implementing Onward management procedures within the scheme. Line Management & Leadership Whilst the role has not direct line management responsibilities our Scheme Managers will lead through setting a positive example in delivering a first class housing management service through our value of "Excellence, Creativity and Respect" Building Management Oversee the day to day running of scheme, including reporting repairs, health and safety concerns, reducing risk and ensuring security of the building is maintained. Report and monitor performance of repairs and service contracts. Skills/Experience Essential: Experience of dealing with older people in a service environment. Experience of building management and compliance requirements. Relevant knowledge of Health and Safety policies and risks. Ability to work on your own initiative as part of a dispersed team. Skilled communicator with excellent customer service skills. Experience of working proactively to improve services and customer satisfaction. IT skills - Microsoft office up to an intermediate level. Satisfactory Disclosure Barring Service (DBS) reference. Desirable: Knowledge of CQC requirements. Qualifications Essential: Educated to GCSE standard or equivalent qualification/experience. Desirable: National Wardens Certificate / Sheltered Housing Certificate or equivalent. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
17/08/2026
Full time
About The Role What you can expect from us We offer a competitive salary of £28,700 per annum . 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Stream - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. 2 paid half days volunteering per year. About the role Onward Homes are now recruiting for a Scheme Manager to join our Specialist Living team on a permanent basis. Job Requirements The role will be based at D'Oliveira Court, M24 5QU. A Full UK Driving Licence and access to your own car is required for this role. Job Responsibilities The purpose of the role is to provide intensive housing and building management services, at Onward sheltered housing schemes enabling tenants to live confidently and independently in their own homes and ensuring Onward meet its health & safety and compliance requirements. Service Delivery Provide each tenant with an agreed level of intensive housing management. Respond to tenant and scheme emergencies. Provide each resident with regular contact and a Personal Emergency Evacuation Plan (PEEPS) Health & Safety Compliance Ensure that each Sheltered Housing scheme meets the regulatory standards for all health and safety and compliance requirements. Ensure the property logbooks are up to date and all requirements are met. Partnership Working Liaise with health and social care providers, voluntary agencies, and others assisting tenants to maintain their accommodation. Develop processes of direct communication with tenants, relatives of tenants, the wider community and external parties. Neighbourhoods Ensure all voids, lettings and housing management issues are communicated to neighbourhoods ensuring collaborative working. Ensure that effective, sensitive management practices are maintained by implementing Onward management procedures within the scheme. Line Management & Leadership Whilst the role has not direct line management responsibilities our Scheme Managers will lead through setting a positive example in delivering a first class housing management service through our value of "Excellence, Creativity and Respect" Building Management Oversee the day to day running of scheme, including reporting repairs, health and safety concerns, reducing risk and ensuring security of the building is maintained. Report and monitor performance of repairs and service contracts. Skills/Experience Essential: Experience of dealing with older people in a service environment. Experience of building management and compliance requirements. Relevant knowledge of Health and Safety policies and risks. Ability to work on your own initiative as part of a dispersed team. Skilled communicator with excellent customer service skills. Experience of working proactively to improve services and customer satisfaction. IT skills - Microsoft office up to an intermediate level. Satisfactory Disclosure Barring Service (DBS) reference. Desirable: Knowledge of CQC requirements. Qualifications Essential: Educated to GCSE standard or equivalent qualification/experience. Desirable: National Wardens Certificate / Sheltered Housing Certificate or equivalent. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
About The Role What you can expect from us We offer a competitive salary of £28,700 per annum. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. 2 paid half days volunteering per year. About the role Onward Homes are now recruiting for a Scheme Manager for our Liverpool Stanley Terrace Housing with care development The site features 38 modern apartments alongside a range of helpful on-site services, including tailored care packages for those who need them. Job Requirements The role will be based at Stanley Terrace - Liverpool. A Full UK Driving Licence and access to your own car is required for this role. Job Responsibilities The purpose of the role is to provide intensive housing and building management services, at Onward sheltered housing schemes enabling tenants to live confidently and independently in their own homes and ensuring Onward meet its health & safety and compliance requirements. Service Delivery Provide each tenant with an agreed level of intensive housing management. Respond to tenant and scheme emergencies. Provide each resident with regular contact and a Personal Emergency Evacuation Plan (PEEPS) Health & Safety Compliance Ensure that each Sheltered Housing scheme meets the regulatory standards for all health and safety and compliance requirements. Ensure the property logbooks are up to date and all requirements are met. Partnership Working Liaise with health and social care providers, voluntary agencies, and others assisting tenants to maintain their accommodation. Develop processes of direct communication with tenants, relatives of tenants, the wider community and external parties. Neighbourhoods Ensure all voids, lettings and housing management issues are communicated to neighbourhoods ensuring collaborative working. Ensure that effective, sensitive management practices are maintained by implementing Onward management procedures within the scheme. Line Management & Leadership Whilst the role has not direct line management responsibilities our Scheme Managers will lead through setting a positive example in delivering a first class housing management service through our value of "Excellence, Creativity and Respect" Building Management Oversee the day to day running of scheme, including reporting repairs, health and safety concerns, reducing risk and ensuring security of the building is maintained. Report and monitor performance of repairs and service contracts. Skills/Experience Essential: Experience of dealing with older people in a service environment. Experience of building management and compliance requirements. Relevant knowledge of Health and Safety policies and risks. Ability to work on your own initiative as part of a dispersed team. Skilled communicator with excellent customer service skills. Experience of working proactively to improve services and customer satisfaction. IT skills - Microsoft office up to an intermediate level. Satisfactory Disclosure Barring Service (DBS) reference. Desirable: Knowledge of CQC requirements. Qualifications Essential: Educated to GCSE standard or equivalent qualification/experience. Desirable: National Wardens Certificate / Sheltered Housing Certificate or equivalent. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
17/08/2026
Full time
About The Role What you can expect from us We offer a competitive salary of £28,700 per annum. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. 2 paid half days volunteering per year. About the role Onward Homes are now recruiting for a Scheme Manager for our Liverpool Stanley Terrace Housing with care development The site features 38 modern apartments alongside a range of helpful on-site services, including tailored care packages for those who need them. Job Requirements The role will be based at Stanley Terrace - Liverpool. A Full UK Driving Licence and access to your own car is required for this role. Job Responsibilities The purpose of the role is to provide intensive housing and building management services, at Onward sheltered housing schemes enabling tenants to live confidently and independently in their own homes and ensuring Onward meet its health & safety and compliance requirements. Service Delivery Provide each tenant with an agreed level of intensive housing management. Respond to tenant and scheme emergencies. Provide each resident with regular contact and a Personal Emergency Evacuation Plan (PEEPS) Health & Safety Compliance Ensure that each Sheltered Housing scheme meets the regulatory standards for all health and safety and compliance requirements. Ensure the property logbooks are up to date and all requirements are met. Partnership Working Liaise with health and social care providers, voluntary agencies, and others assisting tenants to maintain their accommodation. Develop processes of direct communication with tenants, relatives of tenants, the wider community and external parties. Neighbourhoods Ensure all voids, lettings and housing management issues are communicated to neighbourhoods ensuring collaborative working. Ensure that effective, sensitive management practices are maintained by implementing Onward management procedures within the scheme. Line Management & Leadership Whilst the role has not direct line management responsibilities our Scheme Managers will lead through setting a positive example in delivering a first class housing management service through our value of "Excellence, Creativity and Respect" Building Management Oversee the day to day running of scheme, including reporting repairs, health and safety concerns, reducing risk and ensuring security of the building is maintained. Report and monitor performance of repairs and service contracts. Skills/Experience Essential: Experience of dealing with older people in a service environment. Experience of building management and compliance requirements. Relevant knowledge of Health and Safety policies and risks. Ability to work on your own initiative as part of a dispersed team. Skilled communicator with excellent customer service skills. Experience of working proactively to improve services and customer satisfaction. IT skills - Microsoft office up to an intermediate level. Satisfactory Disclosure Barring Service (DBS) reference. Desirable: Knowledge of CQC requirements. Qualifications Essential: Educated to GCSE standard or equivalent qualification/experience. Desirable: National Wardens Certificate / Sheltered Housing Certificate or equivalent. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
About The Role What you can expect from us We offer a competitive salary of £37,250 per annum . 37 hour per week 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies. Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. 2 paid half days volunteering per year. About the role We're growing our Onward Repairs team and investing in our in-house service to deliver excellent repairs and maintenance across the Merseyside area. We're looking for a Trade Supervisor - Repairs to join our growing Onward Repairs team. This is a fantastic opportunity to be part of a dynamic and expanding business, delivering high-quality property maintenance services. The purpose of this role is to Support the delivery of property maintenance services in line with all group standards and key performance indicators. Ensuring high standards are consistently met together with observing all legal, statutory and regulatory requirements while undertaking repair activities within customer's homes, empty properties and for other clients as required. A full UK driving license is essential for this role. Key Responsibilities Delivery In line with Repairs specification or approved best practice, assess, coordinate and support the undertaking of the most cost effective repair solution delivering value for money. Organising materials, providing detailed information, effectively communicating with customers other stakeholders and colleagues to deliver a high quality service, including carrying out repair work on site as required. Ensure an adequate store of materials are available to operatives, including van based stock. Proactively assist in organising their workload to ensure the delivery of an efficient and effective service at all times. Inspections Undertake new pre inspections to plan any repair to either our direct labour team or to sub-contractor. Manage or oversee any repairs issued to sub-contractors including pre and post inspection. Undertake pre term inspections on our empty homes with neighbourhood colleagues to inspect to create a scope of repair requirements. Undertake empty home inspections to schedule a scope of repairs that are required to bring the property up to Onwards lettable standard. Customer Service To provide excellent customer service whilst ensuring prompt work of the required standard. Liaison and technical advice Liaise with clients, customers and colleagues regarding access, safe working practices, and assessment of repairs requirements and progress of repairs. Quality Ensure that all work is delivered to a high standard. Follow up any customer complaints in a timely manner and in line with the organisation response timescales. Records Complete jobs on the computer system and maintain other records as required including adding/varying SOR's, access details, materials used, job progression and follow on information. Health and Safety Ensure that all work activities are undertaken in line with all health and safety requirements demonstrating a sound working knowledge of key legislative health and safety information and safe working practices. Carry out Site Safety Inspections and assist in the promotion of Health & Safety. Work Equipment Support the safe use of light machinery, plant and powered hand tools in accordance with recognised safety procedures, including the reporting of HAV's exposure. To be responsible for the safe use and daily maintenance of allocated Company vehicles. Line Management Provide line management cover to the team in the absence of the Team Leader, managing resources to ensure that objectives are achieved, including carrying out repair work on site when required. Internal Partnership Working Ensure collaborative working to deliver required service levels across the region. Skills/Experience Essential: Sound knowledge of building construction, components, building trades and applicable building regulations, including a trade background. Experience of working in a customer focussed service. Proven ability to deliver a quality customer centred repairs service. Experience of working in a target driven environment. Sound knowledge of health and safety regulations, regulation and ACOPS relevant to the post and associated tasks undertaken within it, in line with HASAWA 1974. Desirable: Supervisory experience and experience of working within a commercial and domestic property maintenance environment. Experience of delivering services within the social housing sector. Experience of using PDA technology (hand held/mobile working technology). Qualifications Essential: City and Guilds Craft Certificate within a trade discipline or equivalent construction related qualification. Appropriate CSCS card. Desirable: Hold relevant health & safety qualifications which relate to the sector/construction industry in general. Asbestos awareness training. Relevant power tool / manual handling training. Appropriate and current training in COSHH & PPE. Access equipment and working at height training e.g. mobile work platforms. SSSTS The role involves participation in an ' out of hours' standby service on a rota basis as required, which includes evenings and weekend work. This is in addition to the contractual hours for which you will receive additional pay and compensation, details of which will be discussed at the interview. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch. Please note that we reserve the right to close the vacancy early prior to the closing date. About The Organisation About Onward Onward Repairs is the in house repairs and maintenance service for Onward Homes, keeping customers' homes safe, secure and well maintained. Our skilled teams deliver responsive repairs, planned works and voids services, combining high standards, strong teamwork and a customer first approach. We invest in our people and take pride in making a real difference to our communities. Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
30/07/2026
Full time
About The Role What you can expect from us We offer a competitive salary of £37,250 per annum . 37 hour per week 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies. Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. 2 paid half days volunteering per year. About the role We're growing our Onward Repairs team and investing in our in-house service to deliver excellent repairs and maintenance across the Merseyside area. We're looking for a Trade Supervisor - Repairs to join our growing Onward Repairs team. This is a fantastic opportunity to be part of a dynamic and expanding business, delivering high-quality property maintenance services. The purpose of this role is to Support the delivery of property maintenance services in line with all group standards and key performance indicators. Ensuring high standards are consistently met together with observing all legal, statutory and regulatory requirements while undertaking repair activities within customer's homes, empty properties and for other clients as required. A full UK driving license is essential for this role. Key Responsibilities Delivery In line with Repairs specification or approved best practice, assess, coordinate and support the undertaking of the most cost effective repair solution delivering value for money. Organising materials, providing detailed information, effectively communicating with customers other stakeholders and colleagues to deliver a high quality service, including carrying out repair work on site as required. Ensure an adequate store of materials are available to operatives, including van based stock. Proactively assist in organising their workload to ensure the delivery of an efficient and effective service at all times. Inspections Undertake new pre inspections to plan any repair to either our direct labour team or to sub-contractor. Manage or oversee any repairs issued to sub-contractors including pre and post inspection. Undertake pre term inspections on our empty homes with neighbourhood colleagues to inspect to create a scope of repair requirements. Undertake empty home inspections to schedule a scope of repairs that are required to bring the property up to Onwards lettable standard. Customer Service To provide excellent customer service whilst ensuring prompt work of the required standard. Liaison and technical advice Liaise with clients, customers and colleagues regarding access, safe working practices, and assessment of repairs requirements and progress of repairs. Quality Ensure that all work is delivered to a high standard. Follow up any customer complaints in a timely manner and in line with the organisation response timescales. Records Complete jobs on the computer system and maintain other records as required including adding/varying SOR's, access details, materials used, job progression and follow on information. Health and Safety Ensure that all work activities are undertaken in line with all health and safety requirements demonstrating a sound working knowledge of key legislative health and safety information and safe working practices. Carry out Site Safety Inspections and assist in the promotion of Health & Safety. Work Equipment Support the safe use of light machinery, plant and powered hand tools in accordance with recognised safety procedures, including the reporting of HAV's exposure. To be responsible for the safe use and daily maintenance of allocated Company vehicles. Line Management Provide line management cover to the team in the absence of the Team Leader, managing resources to ensure that objectives are achieved, including carrying out repair work on site when required. Internal Partnership Working Ensure collaborative working to deliver required service levels across the region. Skills/Experience Essential: Sound knowledge of building construction, components, building trades and applicable building regulations, including a trade background. Experience of working in a customer focussed service. Proven ability to deliver a quality customer centred repairs service. Experience of working in a target driven environment. Sound knowledge of health and safety regulations, regulation and ACOPS relevant to the post and associated tasks undertaken within it, in line with HASAWA 1974. Desirable: Supervisory experience and experience of working within a commercial and domestic property maintenance environment. Experience of delivering services within the social housing sector. Experience of using PDA technology (hand held/mobile working technology). Qualifications Essential: City and Guilds Craft Certificate within a trade discipline or equivalent construction related qualification. Appropriate CSCS card. Desirable: Hold relevant health & safety qualifications which relate to the sector/construction industry in general. Asbestos awareness training. Relevant power tool / manual handling training. Appropriate and current training in COSHH & PPE. Access equipment and working at height training e.g. mobile work platforms. SSSTS The role involves participation in an ' out of hours' standby service on a rota basis as required, which includes evenings and weekend work. This is in addition to the contractual hours for which you will receive additional pay and compensation, details of which will be discussed at the interview. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch. Please note that we reserve the right to close the vacancy early prior to the closing date. About The Organisation About Onward Onward Repairs is the in house repairs and maintenance service for Onward Homes, keeping customers' homes safe, secure and well maintained. Our skilled teams deliver responsive repairs, planned works and voids services, combining high standards, strong teamwork and a customer first approach. We invest in our people and take pride in making a real difference to our communities. Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.