LRG

Job Title: Trainee Lettings Consultant Location: Northampton Brand : Leaders Salary : up to £27,500 OTE Hours: Monday - Friday 9am to 5:30pm, every other Saturday 9am to 1pm About Leaders: Leaders as part of LRG, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market. Job Summary and Key Responsibilities: Do you have a solid background in customer service? Are you looking to join a well-established Estate Agency? Are you motivated, enthusiastic and career driven? If the answer is yes; this position could offer you a fantastic opportunity to join an industry leading Property Company and further your Estate Agency career. The role of a Trainee Lettings Consultant is exciting and rewarding! Duties will include: Identifying new business opportunities and registering new applicants Booking and carrying out property viewings Negotiating and agreeing tenancies Delivering exceptional customer service over the phone and face to face Achieving personal and branch sales targets Representing the company in a professional manner Building strong relationships internally and externally Skills required: Experience within sales and customer service. Good telephone manner and positive attitude. Tenacity and be a self-starter with the drive to succeed. Ability to build and nurture trusted relationships at all levels. Be responsive to change. A full UK driving license. What we can offer you: Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Supportive and collaborative team environment Benefits: Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders. Retail discounts. Regular awards & incentives for Top achievers. Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays. Excellent parental leave & company fertility policy in place. Structured training & support. Leaders as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Job Title: Assistant Lettings Manager Location: Chester Brand : Leaders Hours: Monday - Friday 8:45am - 5:30pm, 1 in 3 Saturdays 9am - 1pm About Leaders: Leaders as part of LRG, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market Job Summary and Key Responsibilities: The ideal candidate for the position of Assistant Lettings Manager will be extremely motivated and career driven, with experience in the current rental market. Duties will include: Grow volume of new lettings business and income production to the branch. Support the Lettings Manager with directing and leading the operations of the Lettings team. Appraisal and instruction of residential rental properties. Accountable quality of customer care. Meet and exceed targets for lettings business. Arrange and conduct viewing appointments and secure property lets. To work in accordance with all legal obligations without exception. Maintain up to date knowledge of available properties. Support and manage the overall success of the Lettings team. Skills required: Prior experience working as a Senior Lettings Consultant or Assistant Manager, with a proven track record in securing new business. Listing & valuation experience. Strong negotiation skills. High level of customer service skills. Good telephone manner and positive attitude. Tenacity and be a self-starter with the drive to succeed. Be responsive to change. A full UK driving license. What we can offer you: Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Supportive and collaborative team environment Benefits: Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders. Retail discounts. Regular awards & incentives for Top achievers. Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays. Structured training & support. Leaders, as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Job Title: Sales Consultant Location: High Wycombe Brand : Romans Salary : up to £28,000 OTE Hours: Monday to Thursday 8:45am to 6pm, Friday 8:45am to 5:30pm, 1 in 2 Saturdays 9am to 1pm About Romans : Romans as part of LRG is a well established and reputable property groups in the South East of England. With a history rooted in proving exceptional property services, Romans has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the local property Market. Job Summary and Key Responsibilities: Do you have a solid Estate Agency background? Are you motivated, enthusiastic and career driven? If the answer is yes; this position could offer you a fantastic opportunity to join an industry leading Property Company and further your Estate Agency career. The role of Sales Consultant is exciting and rewarding! Duties will include: Identifying and maximising business opportunities Advertise properties, deal with booking property viewings and registering applicants Delivering exceptions customer service over the phone and face to face Achieving personal and branch sales targets Introducing new business and building alliances with developers within the local community through active networking. Being the stream of communication between client and vendor with sharing information Building strong relationships internally and externally Preparing accurate property details and ensuring accurate data entry Deal the sale of a property from viewing to close Skills required : At least six months to one years experience as a residential sales agent and a proven track record in securing new business. Excellent sales ability. High level of customer service skills. Good telephone manner and positive attitude. The ability to negotiate. Tenacity and be a self-starter with the drive to succeed. Ability to build and nurture trusted relationships at all levels. Be responsive to change. What we can offer you: Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Supportive and collaborative team environment Benefits: Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders. Retail discounts. Regular awards & incentives for Top achievers. Generous holiday allowance, increasing by 1 day per year based on service with up to an additional 5 days holiday per year. Excellent parental leave & company fertility policy in place. Structured training & support. Romans as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Job Title: Lettings Consultant Location: Brighton Marina Brand : Leaders Salary : up to £27,000 OTE Hours: Monday to Friday 8:45am to 6pm, 1 in 2 Saturdays 9am to 1pm About Leaders: Leaders as part of LRG, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market. Job Summary and Key Responsibilities: Do you have a solid background in customer service? Are you looking to join a well-established Estate Agency? Are you motivated, enthusiastic and career driven? If the answer is yes; this position could offer you a fantastic opportunity to join an industry leading Property Company and further your Estate Agency career. The role of Lettings Consultant is exciting and rewarding! Duties will include: Identifying new business opportunities and registering new applicants Booking and carrying out property viewings Negotiating and agreeing tenancies Delivering exceptional customer service over the phone and face to face Achieving personal and branch sales targets Representing the company in a professional manner Building strong relationships internally and externally Skills required: Experience within sales and customer service. Good telephone manner and positive attitude. Tenacity and be a self-starter with the drive to succeed. Ability to build and nurture trusted relationships at all levels. Be responsive to change. A full UK driving license. What we can offer you: Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Supportive and collaborative team environment Benefits: Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders. Retail discounts. Regular awards & incentives for Top achievers. Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays. Excellent parental leave & company fertility policy in place. Structured training & support. Leaders as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Job Title: Trainee Lettings Consultant Location: Haywards Heath Brand : Leaders Salary : up to £26,000 OTE Hours: Monday to Friday 8:45am to 5:30pm, 1 in 2 Saturdays 9am to 1pm About Leaders: Leaders as part of LRG, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market. Job Summary and Key Responsibilities: Do you have a solid background in customer service? Are you looking to join a well-established Estate Agency? Are you motivated, enthusiastic and career driven? If the answer is yes; this position could offer you a fantastic opportunity to join an industry leading Property Company and further your Estate Agency career. The role of a Trainee Lettings Consultant is exciting and rewarding! Duties will include: Identifying new business opportunities and registering new applicants Booking and carrying out property viewings Negotiating and agreeing tenancies Delivering exceptional customer service over the phone and face to face Achieving personal and branch sales targets Representing the company in a professional manner Building strong relationships internally and externally Skills required: Experience within sales and customer service. Good telephone manner and positive attitude. Tenacity and be a self-starter with the drive to succeed. Ability to build and nurture trusted relationships at all levels. Be responsive to change. A full UK driving license. What we can offer you: Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Supportive and collaborative team environment Benefits: Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders. Retail discounts. Regular awards & incentives for Top achievers. Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays. Excellent parental leave & company fertility policy in place. Structured training & support. Leaders as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Job Title: Property Manager Location: Fareham Brand : Leaders Salary : up to £28,500 OTE inclusive of commission Hours : Monday to Friday 9am to 5:30pm Contract Length: 12 Month fixed Term Contract Due to the continuing growth of the company there is a strong possibility this role will become permanent, we cannot however guarantee it at this stage. About Leaders: Leaders as part of LRG, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market Job Summary and key responsibilities: Reporting to the Team Manager/Head of Centre, Leaders are seeking a Property Manager to join our dedicated and dynamic team based in Fareham . As a Property Manager, experience is beneficial but not essential. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our tenants and landlords, assisting them with inquiries, booking appointments and ensuring a smooth process throughout the tenancy from beginning to end. Key Responsibilities: You'll be expected to provide excellent levels of both telephone and written communication for the duration of the tenancy Responsible for accepting and understanding tenants maintenance requirements, providing a triage service to try to resolve issue If unable to resolve, then communicate this to the landlord with a solution to the problem and arrange works with dedicated contractor Updating all parties on a regular basis by both phone, email or text and logging notes. To make regular 'well being' calls to the landlord Working with the property management team to ensure that all works are completed and invoiced with 21 days and updating customers on progress Working with the property management team to ensure that all mandatory compliance / legislation is in place on all properties, if this has not occurred to ensure that company process has been followed Working with the Property Inventory Clerks to ensure all properties have been inspected as required and that landlords and tenants have been fully communicated to in line with company policy Placing calls to all managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frames Dealing with non managed deposits who are part of the No Deposit Scheme To ensure check out process is followed and communication is sent out within company process via the Depositary site To work with the team leaders, head of centres and branch network to understand the reason for any lost units To maintain high levels of communication to internal and external customers What are we looking for: Excellent communication, written and verbal Professional telephone manner Organisational skills, time management and attention to detail Full UK Driving License Required What we can offer you: Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Access to a diverse portfolio of properties Supportive and collaborative team environment Benefits: Competitive base salary and additional incentives Quarterly and yearly awards Salary sacrifice pension scheme Generous Holiday allowance, increasing by 1 day per year based on service Excellent Parental leave and newly introduced Fertility policy Staff discounts LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG d oes not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Job Title: Property Manager Location: Southampton Brand : Leaders Salary : £26,500-£28,500 OTE based on experience and inclusive of commission. Hours : Monday - Friday 9am-5.30pm Opportunity for hybrid working 1 - 2 days a week after successfully completing a 6 month probation period. Full UK Driving License required. About Leaders: Leaders as part of LRG, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market Job Summary and key responsibilities: At LRG we are not just managing properties, we are building long-term relationships based on Passion, Bravery, Integrity, and Respect, these being our core operational values. Our team is driven to deliver outstanding service to both landlords and tenants, and we're looking for someone who shares these values to join us as a Property Administrator, within our Southampton Property Management Centre. Reporting to the Team Manager/Head of Centre, Leaders are seeking a Property Manager to join our dedicated and dynamic team based in Chandlers Ford . As a Property Manager, experience is beneficial but not essential. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our tenants, landlords and contractors ensuring a smooth process throughout the tenancy from beginning to end. Key Responsibilities: Bravery Approach every customer interaction with confidence and initiative, offering clear and proactive telephone and written communication throughout the tenancy journey. Take ownership of tenant maintenance requests by providing a triage service, using sound judgement to resolve issues directly where possible. When escalation is necessary, communicate transparently with landlords, proposing clear solutions and coordinating with trusted contractors to ensure timely resolution. Proactively reach out to landlords for well-being check-ins, building strong, trusting relationships. Support the team in understanding the reasons behind any lost properties, contributing ideas for improvement and service retention. Integrity Keep all stakeholders fully informed through timely updates via phone or email, ensuring all communication is accurately logged in line with company policy. Uphold company procedures and compliance requirements by working closely with the property management team to ensure all legal and safety standards are consistently met. Ensure deposits, are managed honestly and within agreed timeframes, adhering to all relevant processes via the Depositary platform. Maintain transparency in all check-out communications with landlords and tenants, ensuring timelines and expectations are clearly explained and met. Passion Deliver every aspect of the role with energy and commitment to excellence, striving to exceed customer expectations in both service and communication. Play a proactive role in progressing property maintenance works, ensuring completion, invoicing, and customer updates all occur as quickly as possible aiming to have completed within a maximum of 18 days. Engage with the Property Inventory Clerks to ensure inspections are completed as required, and communicate results effectively to all parties. Place timely calls to landlords and tenants two weeks before a tenancy ends, ensuring they fully understand the check-out process and feel supported throughout. Respect Treat every landlord, tenant, and colleague with empathy, fairness, and professionalism, fostering a collaborative environment across the team and branch network. Uphold respectful communication standards, ensuring both internal and external stakeholders receive timely, courteous, and helpful service. Collaborate closely with Team Leaders, Head of Centres, and branch teams to ensure alignment in service delivery and shared responsibility for performance outcomes. Maintain clear, honest communication at every stage of the customer journey, ensuring people feel valued, listened to, and respected. What are we looking for: Excellent communicator with a confident, empathetic, and respectful approach Organised, self-motivated, and calm under pressure ARLA/PropertyMark qualification preferred A natural problem-solver who brings bravery and initiative to every challenge Committed to acting with integrity in every aspect of the role What we can offer you: Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Access to a diverse portfolio of properties Supportive and collaborative team environment Benefits: Competitive base salary and additional incentives Quarterly and yearly awards Salary sacrifice pension scheme Generous Holiday allowance, increasing by 1 day per year based on service Excellent Parental leave and newly introduced Fertility policy Staff discounts A company culture built on respect, mutual support, and shared success Ongoing training and professional development opportunities Autonomy and trust to take real ownership of your portfolio The opportunity to be part of a forward-thinking team passionate about raising standards in property management LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG d oes not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Job Title: Trainee Property Manager Location: The Meadows, Camberley Brand : Leaders Salary : £26,000 OTE inclusive of commission Hours: Monday-Friday 9am-5.30pm Opportunity to work 2 days from home on successful completion of a 6 month probation period. About Leaders: Leaders as part of LRG, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market Job Summary and key responsibilities: Reporting to the Team Manager/Head of Centre, Leaders are seeking a Trainee Property Manager to join our dedicated and dynamic team based in our Head Office, The Meadows, Camberley As a Trainee Property Manager, experience is not essential as we will train you. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our tenants and landlords, assisting them with inquiries, booking appointments and ensuring a smooth process throughout the tenancy from beginning to end. K ey Responsibilities: You'll be expected to provide excellent levels of both telephone and written communication for the duration of the tenancy Responsible for accepting and understanding tenants maintenance requirements, providing a triage service to try to resolve issue If unable to resolve, then communicate this to the landlord with a solution to the problem and arrange works with dedicated contractor Updating all parties on a regular basis by both phone, email or text and logging notes. To make regular 'well being' calls to the landlord Working with the property management team to ensure that all works are completed and invoiced with 21 days and updating customers on progress Working with the property management team to ensure that all mandatory compliance / legislation is in place on all properties, if this has not occurred to ensure that company process has been followed Working with the Property Inspection Clerks to ensure all properties have been inspected as required and that landlords and tenants have been fully communicated to in line with company policy Placing calls to all managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frames Dealing with non managed deposits who are part of the No Deposit Scheme To ensure check out process is followed and communication is sent out within company process via the Depositary site To work with the team leaders, head of centres and branch network to understand the reason for any lost units To maintain high levels of communication to internal and external customers What are we looking for: Excellent communication, written and verbal Professional telephone manner Organisational skills, time management and attention to detail What we can offer you: Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Access to a diverse portfolio of properties Supportive and collaborative team environment Benefits: Competitive base salary and additional incentives Quarterly and yearly awards Salary sacrifice pension scheme Generous Holiday allowance, increasing by 1 day per year based on service Excellent Parental leave and newly introduced Fertility policy Staff discounts LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Job Title: Trainee Sales Consultant Location: Witney Brand : Scott Fraser Salary: up to £27,000 Hours: Monday to Thursday 8:45am to 6pm, Friday 8:45am to 5:30pm, 1 in 3 Saturdays 9am to 1pm About Scott Fraser: Scott Fraser as part of LRG, is Oxford's leading estate agency specializing in residential sales, lettings and property management. With a history rooted in proving exceptional property services, Scott Fraser has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in local property market. Job Summary and Key Responsibilities: Are you motivated, enthusiastic and career driven? If the answer is yes; this position could offer you a fantastic opportunity to join an industry leading Property Company and further your Estate Agency career. The role of Trainee Sales Consultant is exciting and rewarding! Duties will include: Identifying and maximising business opportunities Advertise properties, deal with booking property viewings and registering applicants Delivering exceptions customer service over the phone and face to face Achieving personal and branch sales targets Introducing new business and building alliances with developers within the local community through active networking. Being the stream of communication between client and vendor with sharing information Building strong relationships internally and externally Preparing accurate property details and ensuring accurate data entry Deal the sale of a property from viewing to close Skills required : At least six months to one years experience in customer service. Excellent sales ability. High level of customer service skills. Good telephone manner and positive attitude. The ability to negotiate. Tenacity and be a self-starter with the drive to succeed. Ability to build and nurture trusted relationships at all levels. Be responsive to change. What we can offer you: Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Supportive and collaborative team environment Benefits: Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders Retail discounts. Regular awards & incentives for Top achievers. Generous holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year. Excellent parental leave & company fertility policy in place. Structured training & support. Scott Fraser as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Job Title: Sales Consultant Location: Worthing Salary: £30,000 OTE. Brand : Leaders Hours: Mon - Fri: , Alternate Saturdays: About Leaders : Leaders as part of LRG, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the UK property market. Job Summary and Key Responsibilities: Do you have a solid Estate Agency background? Are you motivated, enthusiastic and career driven? If the answer is yes; this position could offer you a fantastic opportunity to join an industry leading Property Company and further your Estate Agency career. The role of Sales Consultant is exciting and rewarding! Duties will include: Identifying and maximising business opportunities Advertise properties, deal with booking property viewings and registering applicants Delivering exceptions customer service over the phone and face to face Achieving personal and branch sales targets Introducing new business and building alliances with developers within the local community through active networking. Being the stream of communication between client and vendor with sharing information Building strong relationships internally and externally Preparing accurate property details and ensuring accurate data entry Deal the sale of a property from viewing to close Skills required : Excellent sales ability. High level of customer service skills. Good telephone manner and positive attitude. The ability to negotiate. Tenacity and be a self-starter with the drive to succeed. Ability to build and nurture trusted relationships at all levels. Be responsive to change. Must hold a full Driving License. What we can offer you: Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Supportive and collaborative team environment Benefits: Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders. Retail discounts. Regular awards & incentives for Top achievers. Generous holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year. Excellent parental leave & company fertility policy in place. Structured training & support. Leaders as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Job Title: Senior Property Manager Location: The Meadows, Camberley Brand: LRG Salary : £33,500 OTE inclusive of commission Hours: Monday to Friday 8:30am to 5pm Hybrid working available on successful completion of a 6 month probation period. About Us: LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company. Job Summary and key responsibilities Reporting to the Team Manager/Head of Centre, Romans are seeking a Senior Property Manager to join our dedicated and dynamic team based in Camberley . You will need experience previously working as a Property Manager/Senior Property Manager, and customer service to be successful. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our tenants and landlords, assisting them with inquiries, booking appointments and ensuring a smooth process throughout the tenancy from beginning to end. K ey Responsibilities: Overseeing department to ensure professional and courteous service is received by Landlords and Tenants and identifying opportunities to enhance service levels. Discuss with the Head of Centre and assume responsibility for staff interviews, local inductions, local training, appraisals, coaching and development. Hold occasional team meetings Attend branch meetings as required and advise branch managers of any matters requiring their attention. Responding promptly and effectively to internal and external complaints. Managing the tenancies of a group of properties from the commencement of each tenancy until the property is returned to the owner. Specifically checking and adhering to landlords' management instructions; Issuing instructions for management inspections and reporting to landlords following inspections; Issuing instructions for safety inspections including gas safety checks. Organising for remedial works to be completed on a timely basis. Advising landlords/managing agents of want of repairs. Obtaining estimates, issuing works orders, paying invoices. Dealing promptly with correspondence, telephone calls, and personal visits from landlords and tenants. Receiving End of Tenancy Reports, advising landlords and tenants of charges on tenants' deposit for cleaning, repairs or replacements via the Depositary Finalising the release of the security deposit on the relevant parties in line with the scheme rules in which it is held. Ensuring that the diary is kept up-to-date to monitor outstanding matters. Reporting any complaint or legal letter/notice to the Branch Manager, appropriate Area Manager and the Lettings Director immediately upon receipt. Liaising closely with letting offices and client account departments. Responding immediately to any lack of security or essential services, or any danger to tenants or the public associated with landlords' property. Assisting with customer complaints and investigations if required Ensuring that appropriate charges are made for all services rendered. Serving appropriate notices, where the landlord or tenant wishes to end a tenancy. Dealing with landlord statement queries. Negotiating with extensions and renewals. Achieving and maintaining relevant industry qualifications. What are we looking for: Excellent communication, written and verbal Professional telephone manner Organisational skills, time management and attention to detail What we can offer you: Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Supportive and collaborative team environment Benefits: Competitive base salary and Commission structure Quarterly and yearly awards Salary sacrifice pension scheme Generous Holiday allowance, increasing by 1 day per year based on service with the option to purchase an additional 5 days holiday per year LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG d oes not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Job Title: Property Manager Location: The Meadows, Camberley Brand : Leaders Salary : up to £28,000 OTE depending on experience and inclusive of commission Hours : Monday to Friday 9am to 5:30pm About Leaders: Leaders as part of LRG, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market Job Summary and key responsibilities: Reporting to the Team Manager/Head of Centre, Leaders are seeking a Property Manager to join our dedicated and dynamic team based in Camberley . As a Property Manager, experience is beneficial but not essential. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our tenants and landlords, assisting them with inquiries, booking appointments and ensuring a smooth process throughout the tenancy from beginning to end. Key Responsibilities: You'll be expected to provide excellent levels of both telephone and written communication for the duration of the tenancy Responsible for accepting and understanding tenants maintenance requirements, providing a triage service to try to resolve issue If unable to resolve, then communicate this to the landlord with a solution to the problem and arrange works with dedicated contractor Updating all parties on a regular basis by both phone, email or text and logging notes. To make regular 'well being' calls to the landlord Working with the property management team to ensure that all works are completed and invoiced with 21 days and updating customers on progress Working with the property management team to ensure that all mandatory compliance / legislation is in place on all properties, if this has not occurred to ensure that company process has been followed Working with the Property Inventory Clerks to ensure all properties have been inspected as required and that landlords and tenants have been fully communicated to in line with company policy Placing calls to all managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frames Dealing with non managed deposits who are part of the No Deposit Scheme To ensure check out process is followed and communication is sent out within company process via the Depositary site To work with the team leaders, head of centres and branch network to understand the reason for any lost units To maintain high levels of communication to internal and external customers What are we looking for: Excellent communication, written and verbal Professional telephone manner Organisational skills, time management and attention to detail Full UK Driving License Required What we can offer you: Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Access to a diverse portfolio of properties Supportive and collaborative team environment Benefits: Competitive base salary and additional incentives Quarterly and yearly awards Salary sacrifice pension scheme Generous Holiday allowance, increasing by 1 day per year based on service Excellent Parental leave and newly introduced Fertility policy Staff discounts LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG d oes not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.