TC Facilities Management

Site Manager Facilities Management / Soft Services Location: Wakefield, West Yorkshire Salary: £40000 - £45000 per annum Hours: 40 per week, 5 out of 7 days (including weekends/evenings) Contract: Permanent The Opportunity We are recruiting a Site Manager to oversee soft services facilities management at a busy distribution centre in Wakefield. This is a hands-on leadership role, responsible for delivering high standards of cleanliness, safety and customer service while managing a large operational team. Key Responsibilities Manage and lead a large janitorial / cleaning team ensuring high performance, training and development. Deliver FM services in line with SLAs, KPIs and budget expectations. Build strong working relationships with the onsite customer and service partners. Monitor compliance, audits, Health & Safety and COSHH requirements. Lead continuous improvement initiatives to drive efficiency and performance. Recruit, coach and manage team members, including performance and conduct matters. Respond to operational issues and emergencies promptly and professionally. About You Experience managing large teams within soft services/FM/cleaning operations (distribution centre experience advantageous). Strong knowledge of operational cleaning standards, compliance and safety procedures. Confident communicator able to build effective customer relationships. Data-driven approach to KPIs and service delivery. Resilient, proactive and adaptable in a fast-paced environment. Why Join Us? Work for a long-established and growing FM provider within the top 2% of the UK cleaning sector. Excellent opportunity to develop leadership skills and progress your career. Be recognised for your achievements and make a real impact.