DiSRUPT Agency
Gillingham, Kent
20/04/2026
Full time
Building Manager BTR We're looking for a proactive, customer-focused Building Manager to join a thriving BTR community and play a key role in delivering an exceptional resident experience. This is a brilliant opportunity for someone who enjoys variety, takes pride in high standards, and thrives in a fast-paced environment where no two days are the same. This is a 6 month fixed term contract. The Role As Building Manager, you'll be the dedicated point of contact for residents within your portfolio, helping to create a safe, well-run, welcoming community. You'll oversee day-to-day operations across customer service, lettings, property management, compliance, contractor coordination, and onsite team support, ensuring the building runs smoothly and residents receive an excellent service. What You'll Be Doing Building strong relationships with residents, applicants, contractors, and internal teams. Managing viewings, lettings, renewals, move-ins, and move-outs. Coordinating repairs, defects, inspections, and contractor performance. Supporting onsite staff, including rotas, handovers, training, and performance reviews. Helping maintain compliance across key health and safety requirements. Monitoring budgets, invoices, voids, and deposit deductions. Keeping systems and records accurate, organised, and up to date. Supporting resident engagement and community-building activity where needed. About You Experience in a customer-focused environment, ideally within PRS, property, hospitality, or a similar service-led setting. Strong communication skills and a calm, solutions-focused approach. Confidence using systems and digital tools, including Microsoft Excel and other property platforms. Excellent attention to detail and the ability to manage multiple priorities. A genuine commitment to customer care, teamwork, and doing things well.