South Africa Tempest Resourcing

Penge Churches Housing Association (PCHA) is seeking an experienced and resident-focused Income Manager to lead its income management service. PCHA is a successful community-based housing association operating in and around the London boroughs of Bromley and Bexley. We own and manage approximately 700 homes, including properties managed through our partnership with the London Borough of Bromley. This is a permanent, part-time position working approximately 21 hours across three days per week. The working days are flexible and negotiable. Agile working is available, with offices located in Penge and Bexley. Reporting to the Head of Resident Services, you will manage two Income Recovery Officers and lead the delivery of a proactive, responsive and supportive income management service. You will be responsible for maximising income, reducing arrears and improving collection performance while supporting residents to sustain their tenancies. You will oversee the management of current and former tenant arrears, service charges, recharges and other sundry debts. You will monitor performance against agreed targets, analyse arrears trends and introduce appropriate interventions to protect PCHA's income streams. The role includes managing complex arrears cases and overseeing matters requiring legal action. You will prepare cases for court, work with legal representatives and ensure that all recovery action is lawful, proportionate and consistent with PCHA's policies and procedures. You will provide expert guidance on income recovery, welfare benefits and income maximisation. You must be able to balance firm but fair rent recovery with an understanding of financial hardship, vulnerability and tenancy sustainment. As Income Manager, you will lead, support and motivate the Income Team. This will include providing clear direction, holding regular one-to-one meetings, completing performance reviews and supporting staff development. You will create a positive and accountable team culture while addressing performance concerns appropriately. You will use performance data and resident insight to identify risks, improve services and support informed decision-making. You will maintain accurate records, monitor income-related KPIs and produce clear and concise reports for senior management. The postholder will respond professionally to complaints and service issues, ensuring compliance with the Housing Ombudsman's Complaint Handling Code. You will identify lessons from complaints and use these to improve policies, procedures and service delivery. Other responsibilities include administering PCHA's hardship fund, building effective relationships with internal and external partners, improving income recovery systems and supporting the Head of Resident Services with policy and procedure reviews. The successful candidate will have recent income management experience within social housing and up-to-date knowledge of housing legislation, welfare benefits and income recovery best practice. You will need previous staff management experience and a demonstrable track record of improving rent collection, reducing arrears or strengthening team performance. Experience managing complex cases involving court, possession or other legal action is essential. Strong Excel, data analysis and reporting skills are required, together with experience using housing or property management systems. You must have excellent communication, organisation and relationship-building skills and be confident handling challenging situations. You should be able to work independently, manage competing priorities and take a professional, positive and non-judgemental approach to residents. A relevant degree or equivalent professional experience is required. A CIH Level 4 qualification or another relevant professional qualification would be desirable. A full UK driving licence and access to a vehicle are required. Benefits include: Salary of circa 50,000 full-time equivalent Flexible part-time hours Agile working across Penge, Bexley and home 25 days' annual leave plus public holidays, pro rata Two additional days at Christmas 10% employer pension contribution Salary sacrifice scheme Ability to buy or sell annual leave Employee Assistance Programme Contribution towards professional subscriptions and development HSF Health Plan with Perkbox rewards Applicants must submit a CV and supporting statement explaining how they meet the person specification and why they are interested in joining PCHA. CV-only applications will not be accepted. The combined CV and supporting statement must not exceed eight pages and must use a minimum font size of 12. Application deadline: 9am on Monday 14 September 2026.

HEAD OF ASSET MANAGEMENT AND INVESTMENT - SOCIAL HOUSING Manchester City Council Location: Blackley, Manchester Rate: 450- 500 per day, Inside IR35 Contract: 6 Months Working pattern: Hybrid, with 2-3 days per week on-site ABOUT THE ROLE Manchester City Council is seeking an experienced Head of Asset Management and Investment to lead the strategic management of its 1 billion council housing portfolio. Reporting to the Strategic Lead for Repairs and Assets, you will lead the Council's housing asset and investment strategy. You will use stock-condition data, regulatory requirements and resident priorities to shape long-term investment plans and improve asset performance. The portfolio also includes approximately 2,500 homes operating under a PFI arrangement. This position requires a senior social housing asset leader who can work effectively with elected members, residents, contractors, senior leaders and partner organisations. KEY RESPONSIBILITIES Lead the Council's housing asset and investment strategy. Develop long-term investment plans supporting the 30-year HRA business plan. Oversee major capital and planned-investment programmes. Ensure stock-condition data is accurate and supports investment decisions. Manage budgets, risks, governance and contractor performance. Improve compliance with Decent Homes, building safety and housing regulations. Lead energy-efficiency, retrofit and decarbonisation programmes. Support the management of 2,500 homes operating under a PFI arrangement. Monitor asset performance, value for money and resident outcomes. Present recommendations to senior leaders, elected members and boards. Engage residents regarding investment priorities and major works. Lead and influence technical and multidisciplinary teams. ABOUT YOU You will have significant senior-level asset management or housing investment experience within a local authority, housing association, registered provider or ALMO. You should have operated at Head of Service, Assistant Director, Director or a similar level, with responsibility for a large housing portfolio and substantial capital programmes. ESSENTIAL EXPERIENCE Senior social housing asset management or investment leadership. Developing and delivering asset management strategies. Managing significant capital or planned-maintenance programmes. Using stock-condition data to develop investment plans. HRA business planning or similar housing financial planning. Knowledge of Decent Homes, building safety and housing regulation. Experience of retrofit, energy efficiency or decarbonisation. Strong budget, risk and contractor-management experience. Leading teams and engaging senior or political stakeholders. Availability to work on-site in Greater Manchester 2-3 days per week. DESIRABLE EXPERIENCE Experience of 30-year HRA investment planning. Knowledge of housing PFI or complex contracts. Leadership of whole-stock condition surveys. Experience presenting to Cabinet, committees or boards. RICS, CIOB, CIH or another relevant professional qualification. The assignment runs until March 2027, with potential for extension. Applicants should clearly state the size of the portfolios, budgets, programmes and teams they have managed.

Service Manager - Anti-Social Behaviour Client: London Borough of Hillingdon Location: Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW Rate: 400- 450 per day Contract: Temporary until 31 January 2027 Hours: Monday to Friday, 9:00am-5:00pm Working arrangement: Technically hybrid, but primarily office-based DBS: Basic DBS required Driving: Required as part of the role; company vehicle provided About the role We are recruiting an experienced Service Manager to provide strategic and operational leadership across a borough-wide Anti-Social Behaviour and associated enforcement service. This is a senior, hands-on leadership position requiring someone who can quickly take ownership of the service, support operational teams and ensure that ASB prevention, investigation and enforcement activity is delivered effectively. Although the role is technically hybrid, the successful candidate must be willing to work from the Uxbridge office more often than not. Being visible, accessible and present on the floor is considered essential to providing the team with effective day-to-day leadership and support. Key responsibilities Provide strategic and operational leadership across the Council's ASB and associated enforcement functions. Lead, manage and support teams operating within a fast-paced and complex environment. Oversee the prevention, investigation and enforcement of serious and complex ASB cases. Ensure appropriate action is taken to protect vulnerable residents, reduce harm and manage community risk. Maintain effective oversight of casework quality, service performance and operational delivery. Scrutinise and interpret performance information, identifying trends, risks and areas requiring improvement. Present performance data, service updates and recommendations to senior managers, elected members and partner organisations. Ensure services comply with relevant housing legislation, the Anti-Social Behaviour, Crime and Policing Act 2014 and other statutory requirements. Maintain compliance with Housing Regulator expectations and wider regulatory standards. Provide direction and professional guidance on complex, sensitive or high-risk ASB and enforcement cases. Strengthen partnership working with the police, community safety services, safeguarding teams, housing providers and other agencies. Support continuous service improvement and ensure resources are deployed effectively. Promote a visible, accountable and resident-focused leadership culture. About you You will be an established ASB or housing enforcement leader with substantial experience managing an operational service. You must be confident taking responsibility from the outset and operating with minimal supervision or training. You will combine strong statutory knowledge with credible people leadership, sound operational judgement and the ability to analyse and present complex performance information clearly. Essential experience Extensive experience managing or leading an Anti-Social Behaviour service. Strong experience within social housing, a local authority, a housing association or a closely related community safety environment. Proven experience leading teams in a demanding operational setting. Experience overseeing complex ASB, tenancy enforcement or community safety cases. Demonstrable experience using performance information to scrutinise services and drive improvement. Experience presenting reports, findings and recommendations to different stakeholder groups. Essential knowledge and skills Strong working knowledge of housing legislation. Detailed knowledge of the Anti-Social Behaviour, Crime and Policing Act 2014. Sound understanding of safeguarding, vulnerability, risk management and enforcement practice. Strong leadership and people-management skills. Excellent written, verbal and presentation skills. Ability to interpret complex information and communicate it clearly. Strong decision-making and problem-solving abilities. Ability to work independently, prioritise competing demands and deliver under pressure. Confidence dealing with senior stakeholders, partner agencies and sensitive operational matters. Additional information The successful candidate must be able to hit the ground running and provide immediate stability, direction and visible leadership to the service. Regular attendance at the Civic Centre in Uxbridge is essential. This is not a predominantly home-based assignment, despite being technically classified as hybrid. Driving is required as part of the role, with a company vehicle available. The successful candidate will also be required to complete a Basic DBS check.

We are recruiting an experienced Rents Finance Officer to join Moat's Accounting Services team on a temporary rolling contract. The successful candidate will maintain the rent accounting system, ensuring tenant, property and financial information remains complete, current and accurate. This is a finance-focused position requiring practical rent accounting, transaction processing and reconciliation experience. Key Responsibilities Process transactions and automatic payment files to tenant rent accounts accurately and promptly. Maintain payment types and posting references within the housing management system. Post cash-book rent items and retain appropriate supporting records. Reconcile nominal ledger control accounts against transactions posted within the housing management system. Identify, investigate and resolve rent-account or ledger discrepancies. Raise the rent debit and reconcile postings against expected charges. Process dishonoured Direct Debit adjustments and issue notifications to tenants or Income Recovery. Update tenant and property accounts following tenant movements. Process account changes for new properties and property disposals. Support transactions involving staircasing, Social HomeBuy, Right to Buy, Right to Acquire and stock disposals. Respond professionally to rent-related enquiries from tenants, colleagues and internal stakeholders. Provide cover for producing sales invoices when required. Index documents accurately within the document management system. Maintain complete records and audit trails for transactions and adjustments. Manage information in accordance with data governance requirements, legislation and organisational procedures. Essential Requirements Previous experience as a Rents Finance Officer, Rent Accounting Officer, Housing Finance Officer or in a similar role. Practical experience maintaining tenant rent accounts. Strong Microsoft Excel skills. Experience processing financial transactions accurately. Experience using financial databases, ledgers or housing management systems. Knowledge of cash-book postings and financial reconciliations. Understanding of nominal ledger control accounts. Strong numeracy, analytical and problem-solving skills. Excellent attention to detail and record-keeping abilities. Ability to manage competing deadlines while maintaining accuracy. Good written and verbal communication skills. Desirable Requirements Previous experience using ActiveH or Active Housing. Experience working within social housing, a housing association or local authority. Experience raising and reconciling rent debits. Experience processing dishonoured Direct Debits. Knowledge of tenant movements, new properties and property disposals. Exposure to staircasing, Social HomeBuy, Right to Buy or Right to Acquire transactions. Experience producing sales invoices or using document management systems. About You You will be a numerate, organised and detail-focused rents finance professional who can work effectively within a busy accounting environment. You should be comfortable processing tenant transactions, completing reconciliations, investigating discrepancies and handling financial information accurately. Strong Excel skills are essential, while ActiveH and social housing experience would be highly advantageous. Contract Information This is a temporary rolling contract while Moat recruits for a permanent Rents Finance Team Leader. The rate, hours, location, working pattern and exact start date are being confirmed and will be discussed with suitable applicants before submission. How to Apply Please apply with an up-to-date CV demonstrating your rents finance, tenant-account, Excel, systems and reconciliation experience. Suitable candidates will be contacted to discuss their experience, availability and requirements before submission.

Multiskilled Painter & Decorator One Manchester Permanent 41,964 per annum 40 hours per week Manchester and surrounding areas We are recruiting experienced Multiskilled Painters & Decorators to join One Manchester on a permanent basis. This is a mobile position involving painting, decorating and associated maintenance work across occupied homes, empty properties and communal areas. Candidates must be comfortable communicating with residents and delivering a professional, high-quality service while working safely and respectfully in residential environments. Working pattern The role operates on a fixed working pattern: Four weekdays from 11:30am to 8:00pm Every Saturday from 8:30am to 4:00pm Sunday and one weekday off each week The working pattern is fixed. Applicants must therefore be able to work the late weekday shifts and every Saturday on a permanent basis. Key responsibilities Complete internal and external painting and decorating work Work across occupied homes, empty properties and communal areas Prepare walls, ceilings, woodwork and other surfaces for decoration Strip existing finishes and remove loose or defective materials Fill, sand, seal and repair surfaces before applying finishes Complete minor plaster patching and associated making-good work Apply emulsion, undercoat, gloss and other appropriate paint systems Complete wallpaper stripping, lining and hanging where required Carry out snagging, recoating and finishing work to the required standard Recognise staining, damp, mould and underlying surface defects Report underlying property defects rather than simply covering them Protect flooring, furniture and residents' belongings throughout the work Maintain clean, tidy and safe working areas Communicate professionally with residents and colleagues Complete minor secondary-trade tasks where appropriately skilled Record completed work and report any additional repairs identified Follow all health and safety procedures and safe systems of work Essential requirements NVQ Level 2 or Level 3 in Painting and Decorating Substantial hands-on painting and decorating experience Strong surface-preparation and finishing skills Experience completing work independently Full, valid UK driving licence Confidence driving a transit van around Manchester Ability to work the fixed weekday and Saturday rota Good customer-service and communication skills Ability to work professionally in occupied residential properties Appropriate hand tools for the practical assessment Desirable experience Social housing or housing-association maintenance Local authority housing Responsive repairs and void properties Occupied-home decorating Communal-area refurbishment Minor plastering, sealing, tiling or general making good Damp, mould and stain-treatment work Recruitment process The first stage will be a telephone suitability conversation with the hiring manager. Successful candidates will then attend a face-to-face interview and practical painting and decorating assessment. Candidates attending the practical assessment must: Wear suitable work clothes Bring their own hand tools Provide evidence of their NVQ Level 2 or Level 3 qualification The complete job description is currently being finalised and will be provided as soon as it becomes available.