South Africa Tempest Resourcing

Business Support Manager Location: Leicester City Centre (Office Based) Salary: Up to 40,000 Job Type: Permanent Job Description We are recruiting for an experienced Business Support Manager to join a growing Housing Association based in Leicester City Centre. Reporting directly to the Operations Director, you will lead the business support function, ensuring the smooth running of administrative operations while providing executive support, governance coordination and project administration across the organisation. Key Responsibilities Lead the business support and administration function. Coordinate operational projects and monitor progress. Prepare reports and management information. Support Board and Committee meetings. Produce agendas, minutes and action logs. Manage governance documentation. Support the onboarding of new business. Provide diary management and executive support. Coordinate office facilities and external suppliers. Support HR administration and organisational projects. Maintain document management systems. Build strong relationships with internal and external stakeholders. About You We're looking for an organised, proactive professional who enjoys working in a fast-paced environment and supporting senior leadership. You'll ideally have experience within Housing, Local Government, Charity or another regulated environment. You'll also possess: Business Support or Office Management experience Governance or Board support experience Project coordination experience Executive Assistant or PA experience Strong organisational skills Excellent communication skills High attention to detail Ability to manage multiple priorities simultaneously This is a fantastic opportunity to join an organisation where you'll play a key role supporting senior leadership and helping drive operational excellence.

Housing Officer - Supported Housing Location: North London & Hertfordshire (Field Based) Salary: Up to 40,000 Job Type: Permanent Job Description An exciting opportunity has arisen for an experienced Housing Officer to join a growing Housing Association supporting residents across North London and Hertfordshire. Working in a field-based role, you will deliver a high-quality tenancy management service to residents living within supported housing schemes, helping them sustain their tenancies while working alongside support providers and external agencies. Key Responsibilities Manage a portfolio of supported housing tenancies. Conduct tenancy sign-ups and tenancy terminations. Complete and monitor Housing Benefit applications. Manage rent and benefit-related queries. Investigate and resolve Anti-Social Behaviour cases. Work closely with support providers to ensure successful tenancy sustainment. Carry out scheme inspections and annual tenancy reviews. Liaise with local authorities, social services and partner agencies. Monitor void properties and support re-letting activities. Ensure compliance with housing legislation and organisational policies. About You You will have previous experience working within a Housing Association or Social Housing provider in a Housing Officer or similar role. You'll also possess: Strong tenancy management experience Housing Benefit knowledge Experience managing ASB cases Excellent communication skills Ability to work independently across multiple sites Strong organisational skills CIH Level 3 qualification (desirable) Understanding of Supported Housing (desirable) This is an excellent opportunity to join a supportive organisation committed to delivering outstanding housing services to vulnerable residents.