South Africa Tempest Resourcing

Detailed Job Description Head of Resident Services An exciting opportunity has arisen for an experienced Head of Resident Services to join a highly respected Housing Association committed to improving lives and ending homelessness. This role offers the opportunity to lead a critical operational service responsible for maintaining and improving housing assets while ensuring residents receive a high-quality, customer-focused service. Reporting directly to the Director of Operations, the successful candidate will take ownership of Property Services, Repairs and Maintenance, Asset Management, Building Safety Compliance and Cleaning Services across the Association's housing portfolio. Key Responsibilities Lead and manage the Property Services team, ensuring delivery of an effective and customer-focused service. Oversee responsive repairs, planned maintenance, cyclical maintenance programmes and major works projects. Develop and implement long-term asset management strategies to protect and enhance housing stock. Ensure compliance with all statutory, regulatory, health and safety, fire safety and building safety requirements. Manage external contractors, consultants and service providers, ensuring high performance and value for money. Monitor repairs performance and service delivery against agreed KPIs and resident satisfaction measures. Lead service improvement initiatives and ensure continuous improvement across Property Services. Manage departmental budgets, expenditure and financial controls effectively. Ensure accurate performance reporting to Senior Leadership Teams and Board members. Maintain robust systems for stock condition data, compliance monitoring and record management. Promote resident engagement and involvement in service development and performance scrutiny. Support organisational objectives through strategic planning, risk management and operational leadership. About You To be successful in this role, you will possess significant experience within Housing, Property Services or Asset Management environments and have a strong understanding of compliance and building safety responsibilities. You will be an effective leader with the ability to manage teams, contractors and complex service delivery programmes while maintaining a strong customer focus. Essential Experience Significant experience within Housing Associations, Social Housing, Local Authority or Property Services environments. Proven experience managing repairs, maintenance and asset management functions. Strong understanding of building safety, fire safety and health and safety compliance. Experience managing contractors and service level agreements. Budget management and financial control experience. Ability to analyse performance data and drive service improvement. Strong stakeholder management and communication skills. Experience leading and developing high-performing teams. What's on Offer? 56,238 per annum 3-4 Month Contract 35 Hour Working Week Opportunity to work for an organisation making a genuine difference to residents' lives Senior leadership responsibility with significant operational impact Collaborative and supportive working environment If you have a passion for delivering outstanding resident services, maintaining high-quality housing assets and leading successful property service teams, we'd love to hear from you. Apply today with your most up-to-date CV.

Compliance Officer Detailed Job Description An exciting opportunity has arisen for an experienced Compliance Officer to join a growing Housing Association operating across Bromley and Bexley. This is a newly created role due to organisational growth and presents an excellent opportunity for an ambitious compliance professional to play a key role in ensuring resident safety and statutory compliance across a portfolio of approximately 700 homes. Working closely with the Property Services & Compliance Manager, you will be responsible for coordinating and monitoring all aspects of property compliance, ensuring the organisation maintains 100% compliance across key statutory areas while delivering excellent customer service to residents. Key Responsibilities Manage statutory compliance programmes across the housing portfolio Coordinate compliance inspections and servicing programmes Maintain accurate compliance registers and associated documentation Monitor contractor performance and completion of remedial works Ensure compliance with all relevant housing safety legislation Manage resident communications and access arrangements Support delivery of Awaab's Law requirements and statutory timescales Manage Damp, Condensation and Mould (DCM) cases Monitor Fire Risk Assessment actions and compliance deadlines Produce compliance reports and monthly performance information Support audits, regulatory submissions and governance reporting Work collaboratively across Property Services and Housing teams Compliance Areas Covered Gas Safety Fire Safety and FRA Actions Electrical Testing Legionella and Water Safety Asbestos Management Lift Compliance EPC Compliance Damp, Condensation & Mould Awaab's Law Compliance Health & Safety Compliance About You To be successful in this role, you will have experience working within Social Housing, Housing Associations, Local Authority Housing, Property Services or Building Safety environments. You will possess strong organisational skills, excellent attention to detail and the ability to manage multiple compliance workstreams simultaneously. You will ideally have experience maintaining compliance registers, managing contractors, liaising with residents and ensuring statutory servicing programmes are completed within required timescales. Essential Experience Social Housing or Housing Association experience Compliance, Building Safety or Property Services background Knowledge of statutory compliance programmes Experience maintaining compliance records and registers Strong customer service and resident engagement skills Experience working with contractors and external stakeholders Excellent administration and reporting skills Strong Microsoft Office and data management skills Desirable Experience Knowledge of Awaab's Law requirements Damp & Mould case management experience Experience using housing management systems such as Plentific, Homemaster or similar Technical qualification relating to compliance, property maintenance or housing Benefits Circa 45,000 salary Agile working arrangements 25 days annual leave plus bank holidays Additional Christmas leave 10% employer pension contribution Employee Assistance Programme Professional development support Health Plan and Perkbox benefits Buy/Sell Annual Leave Scheme This is an excellent opportunity to join a forward-thinking Housing Association where you will have genuine influence and the opportunity to make a positive difference to residents and communities. Apply today for immediate consideration.

Job Advertisement Clerk of Works - Damp & Mould Sutton Housing Partnership Sutton, London 36-Week Contract Up to 324.99 per day Umbrella Tempest Resourcing is recruiting for two experienced Clerk of Works professionals to join Sutton Housing Partnership on a temporary basis. This 36-week contract (approximately 8 months) offers the opportunity to play a key role in improving housing conditions by overseeing damp and mould remediation works across the borough. The Role You will inspect residential properties, monitor contractor performance, and ensure damp and mould remedial works are completed to the required quality, compliance, and health and safety standards. Key Responsibilities Conduct inspections of damp and mould remedial works Monitor contractor workmanship and progress Identify defects and ensure corrective action is taken Produce inspection reports and recommendations Ensure compliance with housing standards and health and safety regulations Liaise with contractors, surveyors, and housing teams Requirements Previous experience as a Clerk of Works, Building Surveyor, or Maintenance Surveyor Strong knowledge of damp, mould, condensation, and building pathology Experience within social housing, housing associations, or local authorities Excellent reporting and communication skills Full UK driving licence preferred Contract Details Location: Sutton, Greater London Start Date: 26 May 2026 Duration: 36 weeks (approx. 8 months) Hours: 37.5 per week Rate: 247.14 PAYE / 324.99 Umbrella IR35: Inside IR35 If you have a strong background in surveying and property inspections and are available for an immediate start, apply now with your latest CV.